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Thread Statistics | Show CCP posts - 28 post(s) |
Nemesis44
Avalon Project
Shadow Rock Alliance
1
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Posted - 2011.12.05 18:37:00 -
[151] - Quote
Possible Workaround: Changed optimized graphics settings from performance to quality.
This worked for me, though sometimes it is difficult to even see the boxes to select. For those that can't see anything, hit escape, activate the first tab, and click just under all the drop down options on the far right box. The quality setting is the bottom option on Optimize settings drop down menu.
Here is my BR: 121734 |
Sassums
Wormhole Exploration Crew
Transmission Lost
28
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Posted - 2011.12.05 20:09:00 -
[152] - Quote
See I have had it do this and have had it where the whole UI just disappears.
I can't figure out why it glitches one way or the other.
Why is the typing SO SLOW on these forums?
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K1RTH G3RS3N
Haunted House
1
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Posted - 2011.12.06 10:54:00 -
[153] - Quote
any dev update on this would be good, or guess well see after patch perhaps. would be tops to be able to play eve again. |
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GM Karidor
Game Masters
C C P Alliance
618
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Posted - 2011.12.06 11:13:00 -
[154] - Quote
Just out of curiosity (and my apologies if I missed it before):
Does that only happen in full screen mode, or is using the "Fixed Window Mode" on Desktop Resolution a potential workaround (as that would basically feel like full screen, but still is a window)?
Also, I had a report of a player that seemingly has been able to fix this behavior on his machine by completely nuking the client and all related cache and settings folders (see http://wiki.eveonline.com/en/wiki/EVE_default_directories) before reinstalling it using the latest full client installer (http://www.eveonline.com/download/). A bit of a sledge hammer method, especially as at this point I can't guarantee this to be working reliably, but possibly worth a try if you have the time and bandwidth to spare.
GM Karidor | Senior Game Master |
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Nyio
Federal Navy Academy
Gallente Federation
295
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Posted - 2011.12.06 11:18:00 -
[155] - Quote
GM Karidor wrote:Just out of curiosity (and my apologies if I missed it before): Does that only happen in full screen mode, or is using the "Fixed Window Mode" on Desktop Resolution a potential workaround (as that would basically feel like full screen, but still is a window)? Also, I had a report of a player that seemingly has been able to fix this behavior on his machine by completely nuking the client and all related cache and settings folders (see http://wiki.eveonline.com/en/wiki/EVE_default_directories) before reinstalling it using the latest full client installer (http://www.eveonline.com/download/). A bit of a sledge hammer method, especially as at this point I can't guarantee this to be working reliably, but possibly worth a try if you have the time and bandwidth to spare.
Having read all threads fully about this (since I have the same issue) I can say that the Fixed Window Mode seems to work as a temporary workaround for some, not for everyone.
Completely deleting all settings and cache folders does not help for me, don't know about others. I haven't gone to the extreme and reinstalled the whole client (yet).
CCP In-Game Event 2011.11.23 -áGÇó-á Nyio -áGÇó-á Grenade? |
Shpenat
Pafos Technologies
2
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Posted - 2011.12.06 12:27:00 -
[156] - Quote
For me the situation is following:
TQ client: in full screen mode the bug appears very often. Using fixed window mode now and have not experienced the bug.
Duality test on Friday: The bud was present same way as on TQ client.
Singularity on Monday: I did tested it a bit and did not experience the bug. However I was playing around only for about minutes, so the timeframe might be too short.
I will report my findings from Tranquility after todays patch here. |
Dek'athor
Hedion University
Amarr Empire
5
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Posted - 2011.12.06 12:56:00 -
[157] - Quote
Win7 32bit
Legacy Ati card/driver, 3 years old (I think)
Playing in windowed mode (no special reason for windowed mode, just like it more)
No issues. |
Vyktor Abyss
The Abyss Corporation
46
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Posted - 2011.12.06 13:23:00 -
[158] - Quote
CCP Paradox wrote:I have continued to look into this, but cannot reproduce since our fix went into Duality and now Singularity. The fix will be rolling out tomorrow. If you experience the same issues as before, please update this thread after the patch.
Hi,
Thanks for the update, but just to confirm that as of today's patch 1.0.1 and client update, I am still observing this issue.
I can 100% certainly say that is occuring due to session changes while being alt-tabbed.
Reproduction steps:
1. XP machine running youtube/google chrome and eve.
2. Hit autopilot/dock while out in space then alt-tabe to youtube
3. After a couple minutes alt-tab back to Eve and try clicking on items in a merged hangar, or chat window - STUFF DISAPPEARS.
Please keep working on a fix. Thank you.  |
Bobby Newmark
Brutor Tribe
Minmatar Republic
0
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Posted - 2011.12.06 13:55:00 -
[159] - Quote
STILL HAVE PROBLEM HERE - CAN U TELL ME WHEN ILL BE ABLE TO PLAY THE GAME ACTUALY CUZ I CANT PLAY FROM 6 DAYS SOO FAR ? |
Jacques Arakasi
Republic Military School
Minmatar Republic
0
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Posted - 2011.12.06 14:07:00 -
[160] - Quote
GM Karidor wrote:Just out of curiosity (and my apologies if I missed it before): Does that only happen in full screen mode, or is using the "Fixed Window Mode" on Desktop Resolution a potential workaround (as that would basically feel like full screen, but still is a window)? Also, I had a report of a player that seemingly has been able to fix this behavior on his machine by completely nuking the client and all related cache and settings folders (see http://wiki.eveonline.com/en/wiki/EVE_default_directories) before reinstalling it using the latest full client installer (http://www.eveonline.com/download/). A bit of a sledge hammer method, especially as at this point I can't guarantee this to be working reliably, but possibly worth a try if you have the time and bandwidth to spare.
The bug is present in all windows modes, correct me if im wrong but it seems to be only XP that has this issue, I got about -+hour play dual boxing after todays patch before it appeared |
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Packlid
Galactic Extensive Technologies
SUB ROSA ALLIANCE
2
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Posted - 2011.12.06 14:21:00 -
[161] - Quote
The bug is still present in all window modes, with multiple clients using XP. I too had about 25 to 30 minutes of relief from this bug after todays patch then it hit me again. After it came back i tried dumping the cache again with no results, i tried going back to different window modes and different graphics settings. the problem persists.
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Mara Ziyal
Marauders of Despair
0
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Posted - 2011.12.06 14:30:00 -
[162] - Quote
The update from today did not fix the bug!
And window modes are NOT a fix for the problem either. They just decrease the likelyhood of the bug kicking in. Whats even worse, if you get the bug in windowed mode you have to restart the game because alt tab wont help to fix it then.
Maybe this screen can help you devs, because it shows what mess actually is happeneing when the bug kicks in. Client informations from skills to corp informations are thrown alll over the screen even when the according window arent open.
http://img820.imageshack.us/img820/5314/20111206141902.jpg |
ISquishWorms
32
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Posted - 2011.12.06 15:04:00 -
[163] - Quote
Recode the UI it is broken. My client freezes for 30 seconds every now and then before all the UI windows vanish and then it unfreezes and redraws all the UI windows. This is getting really annoying.
Edit: Yes I cleared my cache and settings. |
Space Pirate Harlock
Knights of fate
SOLAR WING
0
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Posted - 2011.12.06 15:23:00 -
[164] - Quote
Intel Core i3-540/ 4gb ram/ GeForce 450GTS
winxp pro 32bit SP3 / latest DX/ 285.58 driver
interface windows still disappearing |
Lakkeri
Raptor's Rejects
0
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Posted - 2011.12.06 15:41:00 -
[165] - Quote
Bug still here. Bugreport 121815.
Not confirmed, but maybe time of unbugged playing depends on total ui windows opened in all clients. More windows = faster bugs appearance |
JohnWilliamLee
The Desperados
0
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Posted - 2011.12.06 15:49:00 -
[166] - Quote
I must confirm the bug is still present in the patched version.
System is:
Windows XP SP 3
ATI Mobility Radeon HD 3650
client in fullscreen mode
Multiboxing 2 accounts with alt-tabbing
I want to contribute, that when the UI-windows are in an unstable state (they are seemingly disappearing randomly) one can always press Ctrl-Shift-Tab to minimize all windows. This minimized mode is all fine and i can not observe any glitches after pressing Ctrl-Shift-Tab. Maximizing one window after another again very ofter triggers the bug again - at some seemingly aritrary window. The window that triggers the disapperance of the UI cannot be maximized without closing other windows (i'm not certain but a session change might have helped sometimes). When the UI is in an unstable state already the drawing of probably a single UI-element (such as highlighting a single line in the Overview by mouse hoovering) can trigger the disappearance of parts or the whole UI.
After some time the situation deteriorates so far that there is no way - but to relog. When exiting Eve while the UI is in such an unstable state (which is not that simple without seeing any UI elements), quite regularily some Eve online aritfacts remain on the windows desktop.
Mutliboxing greatly reduces the time to trigger the bug (it's usually a matter of less then a minute) but repeatedly switching to the Windows Desktop while using a single client can also trigger the bug. I can also confirm that the disapearance of parts or the whole UI could already be triggered in Incarna - but it took very much longer to trigger the bug.
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Bobby Newmark
Brutor Tribe
Minmatar Republic
0
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Posted - 2011.12.06 16:03:00 -
[167] - Quote
Is there anybody who have the problem and its not with SP3 on his XP ? Mabye something in the SP3 is the big problem 8-) |
Jacques Arakasi
Republic Military School
Minmatar Republic
0
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Posted - 2011.12.06 16:07:00 -
[168] - Quote
Bobby Newmark wrote:Is there anybody who have the problem and its not with SP3 on his XP ? Mabye something in the SP3 is the big problem 8-)
I run on sp2 and sp3 both have same issue since crucible deployment |
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CCP Paradox
17
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Posted - 2011.12.06 16:11:00 -
[169] - Quote
I am still on this, and have been the last few days. Yes, we can still get it, but at a decreased rate from before. I can only seem to force it during a dock/undock. And that's after a manic alt-tabbing.
Our main problem, is that our logs *ahem* show nothing of use. We're currently connecting some debugging tools to find out exactly what happens in detail.
Just from my experience of this, when I change from Fullscreen to windowed when I have the problem, the UI gets redrawn and appears fine. Or if I have it in windowed, I go fullscreen, or resize the client window. So if you get affected, I would advise you try those first.
Really sorry, I have no clue why it is only affecting the WinXP base, but we are desperately working on a fix.
CCP Paradox | EVE Quality Assurance | Team BFF
@CCP_Paradox |
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Oni1313
New Republic
Initiative Mercenaries
0
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Posted - 2011.12.06 16:20:00 -
[170] - Quote
if you have thie bug an use tap to minimize the windows in EVE you can maximise everyone expeckt the top-right one without the windows disapper....
btw deinstall an reinstall of EVE doesn-¦t work |
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Professor Alphane
Alphane Research Co-operative
0
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Posted - 2011.12.06 16:27:00 -
[171] - Quote
Ok I'm going to publish what 'seems' ( 15 mins screen swapping in dock) to have worked for me.
Now the issue rermained after the patch and I was loath to do a reinstall (couldn't see the point unless it was a patching issue in the first place) but CCP's GM did put me onto the hidden cache folder that is installed on my windows.
Also note I am now running multiple instances of one client as this might be important.
So the Patch 'activation' method goes something like --
Clear your cache ( should you have trouble doing this because of lack of UI I would suggets 'EVE launcher' a free download that when provided with your client path will give you an out of game 'clear cache' option')
Open My Computer
Locate and check the radio button 'Tools- Folder options- view - advanced settings - show hidden files and folders'
then Navigate to
C:/Documents and Settings/*Your Username*/Local Settings/Application Data/CCP
Delete this whole folder ( don't worry EVE client will repopulate on restart)
Feel free to start your client and I hope you have some succsess, as I say this 'activation' method has had only limited testing so far but I'm usually able to recreate the bug fairly quickly and haven't been able to since clearing the 'hiddden' cache.
Good luck and feel free to let me know how you get on
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NEPWarArrow
Clan Wolf
True Reign
0
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Posted - 2011.12.06 17:46:00 -
[172] - Quote
Same here bug not fixed with the patch today.
http://i52.photobucket.com/albums/g1/terifan1/20111206173947.jpg
NEP |
Lakkeri
Raptor's Rejects
0
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Posted - 2011.12.06 18:02:00 -
[173] - Quote
Professor Alphane wrote:Ok I'm going to publish what 'seems' ( 15 mins screen swapping in dock) to have worked for me.
Now the issue rermained after the patch and I was loath to do a reinstall (couldn't see the point unless it was a patching issue in the first place) but CCP's GM did put me onto the hidden cache folder that is installed on my windows.
Also note I am now running multiple instances of one client as this might be important.
So the Patch 'activation' method goes something like --
Clear your cache ( should you have trouble doing this because of lack of UI I would suggets 'EVE launcher' a free download that when provided with your client path will give you an out of game 'clear cache' option')
Open My Computer
Locate and check the radio button 'Tools- Folder options- view - advanced settings - show hidden files and folders'
then Navigate to
C:/Documents and Settings/*Your Username*/Local Settings/Application Data/CCP
Delete this whole folder ( don't worry EVE client will repopulate on restart)
Feel free to start your client and I hope you have some succsess, as I say this 'activation' method has had only limited testing so far but I'm usually able to recreate the bug fairly quickly and haven't been able to since clearing the 'hiddden' cache.
Good luck and feel free to let me know how you get on
Conformed for 10 minutes already (i could reproduce bug in 15 seconds before) - manual cache cleaning helps. Testing further. |
JohnWilliamLee
The Desperados
0
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Posted - 2011.12.06 18:09:00 -
[174] - Quote
Professor Alphane wrote:Ok I'm going to publish what 'seems' ( 15 mins screen swapping in dock) to have worked for me.
Now the issue rermained after the patch and I was loath to do a reinstall (couldn't see the point unless it was a patching issue in the first place) but CCP's GM did put me onto the hidden cache folder that is installed on my windows.
Also note I am now running multiple instances of one client as this might be important.
So the Patch 'activation' method goes something like --
Clear your cache ( should you have trouble doing this because of lack of UI I would suggets 'EVE launcher' a free download that when provided with your client path will give you an out of game 'clear cache' option')
Open My Computer
Locate and check the radio button 'Tools- Folder options- view - advanced settings - show hidden files and folders'
then Navigate to
C:/Documents and Settings/*Your Username*/Local Settings/Application Data/CCP
Delete this whole folder ( don't worry EVE client will repopulate on restart)
Feel free to start your client and I hope you have some succsess, as I say this 'activation' method has had only limited testing so far but I'm usually able to recreate the bug fairly quickly and haven't been able to since clearing the 'hiddden' cache.
Good luck and feel free to let me know how you get on
this did improve things dramatically 5min of continuious jumping with 2 clients did trigger some glitches but they where seemingly of a different kind and where all recoverable. The downside of this approach is, you will have to go through a 30min client setup session for each of your chars.
I only renamed my hidden cache folder (that triggered UI Bug on Win XP) - maybe it can be of any use for debugging purposes. |
Lakkeri
Raptor's Rejects
0
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Posted - 2011.12.06 18:14:00 -
[175] - Quote
Lakkeri wrote:
Conformed for 10 minutes already (i could reproduce bug in 15 seconds before) - manual cache cleaning helps. Testing further.
Fail. Got lost windows again, with new look in one of clients - windows i could recover getting textures leaked. |
NEPWarArrow
Clan Wolf
True Reign
0
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Posted - 2011.12.06 19:56:00 -
[176] - Quote
I did what JohnWilliamLee said to do on both pc's bug still there.
1st pc
cpu athlon II x4 quad core
gpu: nividia g-force 9600 gt 1 gb
os: xp sp3
ram: 4 gb
2snd pc
CPU: amd athlon II x4 quad core
GPU: nvidia g-force 8400 gs 1 gb
os xp sp3
ram .2 gb
http://i52.photobucket.com/albums/g1/terifan1/20111206173947.jpg
NEP |
Mindnut
Rockbiter Industries
The Chaos Engine
1
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Posted - 2011.12.06 20:46:00 -
[177] - Quote
Not going to write that again - my post is here...
https://forums.eveonline.com/default.aspx?g=posts&m=476223#post476223 |
Mor Wihn
Deja vu Armaments
Deja Vu Syndicate.
0
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Posted - 2011.12.06 20:51:00 -
[178] - Quote
using one client fullscreen and one client windowed and being very careful to not hit alt-tab (using the start menu key to go to windowed client and clicking the taskbar to go to the fullscreen one) seems to 'help' but does not resolve it. Setting graphics to optimize for memory has made the biggest impact.
I live in a wormhole, and very rarely session change so that seems to have nothing to do with this bug, unless its just a stress point.
one more vote for a resource leak...
My normal play routine involves setting PI on like 10 different planets, and then for the rest of the evening, frequently holding open a half dozen corp hangar windows in a pos as i go about my business. It doesn't take long for the bug to kick in playing like this.
However, last night, I played differently. I logged on and immediately started PVE'ing with both toons - never touching the PI or opening mass windows. I played for a good 3-4 hours while being very mindful of keeping unused ingame windows minimized or closed before the bug introduced itself. And, surprisingly, the person I was running with, and had not experienced this issue yet, had it happen to him like 5 minutes later (coincidence). He's a windows 7 user.
And there is some sort of cross-client aspect to the issue. I did something that opened a modal window in my windowed client and then went to my fullscreen client and the bug was present. Even the minimize-all trick or tab-tab or nothing could get me control back until I went back to the windowed version and closed that modal window. I'd be looking for (forgive my rustiness if I get the terms wrong) named semaphores, shared locks, etc and such that exist globally.
And (again rusty) didn't windows vista start allowing more than 64k OS handles? Make sure they're getting closed. |
Tauren Tom
Order of the Silver Dragons
Silver Dragonz
14
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Posted - 2011.12.06 21:53:00 -
[179] - Quote
Issue continues to persist on both Windows XP Sp3 machine and Windows 7 as mentioned in my post on page one of this thread.
Ran one client, tabbed out to answer a message in MSN and tabbed back to find all windows partially rendered and attempted to tab out and back in again to see if it fixed itself only to completely blank my screen with the exception of the hangar and my ship in spin mode. Must ctrl alt del to close program since you cannot even see the esc menu. And as mentioned in my last update on this issue, only when EvE is open and the graphical glitch is present does it act like there is a movement restriction being imposed upon my cursor as it is bound in the lower left side of the screen and unable to move outside of a 2"x2" area of the corner, limiting me to keyboard navigation until I open the task manager and exit the ctrl alt del menu on XP pro.
At this point, I'm on the verge of cancelling my accounts since i can barely maintain graphics long enough to add a skill to queue before the UI glitches. Three(3) accounts which I cannot play. Atleast 2 of which I have set to 3 month recurring and one set to monthly recurring. Can't mission, can't pvp and I'm forced to waste my time on SiSi as that is the only stable client I can play on. (Strangely SiSi has been unaffected by crucibles myriad UI issues. Though I never adjusted the UI scaling on SiSi. it has remained at 100% while TQ had been adjusted to 90% and then shortly thereafter these graphical issues arose. Even reverting TQ to 100% did nothing to resolve or even slow the propagation of the glitches.)
I will agree it appears there's some sort of resource leak if this is affecting the performance of the machine even outside of the game client with another window activated prior to opening the CTRL ALT DEL menu. Especially since it affects cursor boundaries. Almost as though the entire User Interface was shifted down and to the left of my screen beyond a displayable point.
How to PVP:1) Bigger gang than target gang2) trick targets into low sec and have local pirates help you out3) Always troll the person with "UMAD?"4) If all else fails, drop a carrier on them. |
Professor Alphane
Alphane Research Co-operative
0
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Posted - 2011.12.06 22:08:00 -
[180] - Quote
Sorry to say deleting cache folder failed to solve my problems in the long run  |
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