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Thread Statistics | Show CCP posts - 28 post(s) |
Adamska Rin
Intelli-core
0
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Posted - 2011.12.06 22:30:00 -
[181] - Quote
Ok, I did the extreme and just formatted my whole hard drive and installed a new copy of Windows 7 Ultimate 64bit and completely fresh download of Eve. Been playing for quite a few hours, have not had the error occur since then. So if you are willing to go to extremes, it seems to work!  |
Shpenat
Pafos Technologies
2
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Posted - 2011.12.06 22:39:00 -
[182] - Quote
Unfortunately the bug is really still there. It is much less profound. In two tests the bug appeared after 30 and 15 minutes of "normal" play.
AMD AthlonII X2
WIndows Xp 32bit SP3
Nvidia GT 240
4GB RAM
DirectX 9.0c (4.09.0000.0904) |
BlackKnight
The Nine Gates
KRYSIS.
0
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Posted - 2011.12.07 01:22:00 -
[183] - Quote
Confirmed. Problem is still there.
Win XP SP3
ATI Radeon HD 2600 XT (Driver 8.410.0.0)
2Gb RAM
Athlon 64 3200+ CPU |
Teclador
Stardust Heavy Industries
4
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Posted - 2011.12.07 01:48:00 -
[184] - Quote
Same Issue as before the Patch.
GM Karidor wrote:Just out of curiosity (and my apologies if I missed it before): Does that only happen in full screen mode, or is using the "Fixed Window Mode" on Desktop Resolution a potential workaround (as that would basically feel like full screen, but still is a window)? Also, I had a report of a player that seemingly has been able to fix this behavior on his machine by completely nuking the client and all related cache and settings folders (see http://wiki.eveonline.com/en/wiki/EVE_default_directories) before reinstalling it using the latest full client installer (http://www.eveonline.com/download/). A bit of a sledge hammer method, especially as at this point I can't guarantee this to be working reliably, but possibly worth a try if you have the time and bandwidth to spare.
An the Issue appears when you have more than 1 Client on the same Machine running in full screen mode.
The Issue appears when you ALT-TAB to the other Client or CTRL-ESC to Desktop and then back.
Bug Report with Logserver Log is generated. (Post Patch) |
Sturmwolke
54
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Posted - 2011.12.07 05:35:00 -
[185] - Quote
Problem still persists after Crucible 1.0.1 patch.
Alt-tabbing is still the main primary cause for this issue.
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Flashmala
Dead Rats Tell No Tales
1
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Posted - 2011.12.07 07:30:00 -
[186] - Quote
Confirming problem still persists..... I didn't see anything in the 1.0.1 patch notes, or the client update that immediately followed, that addressed this. Issue continues to happen for me running 1 client in full screen. Has never happened to me in space, only in a station, but I think this may be just luck of the draw, as others have had the issue is space as well. It can happen within 1 minute of logging into the game, or after 1 hour idling minimized. Today I got the garbled rainbow-color window in the middle of the screen. Tomorrow I will try some scenarios between full screen, window mode, and fixed window to try and get an idea of what triggers this on my box.
I can confirm however, that it happens whether the "Load Station Environment" box is checked or not.
CCP Paradox - thanks for your continued follow-up on this. I wish we could give you something more concrete to go on, but everyone's experience seems to be slightly different. I'll continue to look at my XP machine to try and see something.
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Fragwit
Tellurian Works
Dark Taboo
0
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Posted - 2011.12.07 13:04:00 -
[187] - Quote
Just adding my voice to the choir.
I am also still suffering from this issue after the patch, I am running a single client in full screen using win xp.
Tabbing out of the game does seem to be the cause, tho last night the problem actually seemed worse as on one occasion jumping through a gate caused the display to glitch and min/maxxing would not clear the issue for me. |
Packlid
Galactic Extensive Technologies
SUB ROSA ALLIANCE
2
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Posted - 2011.12.07 13:15:00 -
[188] - Quote
As of today's patch i have been mining and flying around for over an hour and there seems to be no more issue. if it rears its ugly head again i will certainly be posting but as of right now all is well.
thank you very much for sticking with this issue CCP Paradox. and thanks to all the others that help to make this game as awesome as it continues to be. |
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CCP Paradox
22
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Posted - 2011.12.07 13:19:00 -
[189] - Quote
Just to keep giving you guys updates in the interest of transparency:
So we're still investigating, still nothing detailed but our first attempts at logging specific suspect areas failed. Which eliminates those areas out. Still working around the clock for a solution. The game reports the UI and sprites as being drawn, but of course they don't appear, or some windows have lots of missing things.
Again as a workaround, what I have found is when the problem happens, resizing the client if it is in windowed will resolve it and the UI will come back to life.
Or try switching from fullscreen to windowed when you get the problem. Those two seem to bring all of the UI back. Hope to make several attempts today at finding the problem after more detailed log gathering.
CCP Paradox | EVE Quality Assurance | Team BFF
@CCP_Paradox |
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Lakkeri
Raptor's Rejects
0
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Posted - 2011.12.07 13:33:00 -
[190] - Quote
CCP Paradox wrote: Or try switching from fullscreen to windowed when you get the problem
Unfortunatelly alt+enter not fixed problem. Gonna try make not fixed window, will report later.
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CCP Paradox
22
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Posted - 2011.12.07 13:42:00 -
[191] - Quote
After you alt+enter, try resizing the window to fit. Or maximize the windowed client (it should maximize and not go fullscreen).
That seems to bring the UI back for me. Hopefully it will help you out too.
CCP Paradox | EVE Quality Assurance | Team BFF
@CCP_Paradox |
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Vyktor Abyss
The Abyss Corporation
47
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Posted - 2011.12.07 14:36:00 -
[192] - Quote
Another workaround would be to not alt-tab while undocking but this seems to be a dirty habit I picked up some time back to switch music or jergblerg on the forum.
Will try the resizing workaround shortly and let you know.
Ok literally just had the issue tabbing to type this post, while jumping a gate with the new effect of the jump button. Just to confirm resizing the window after a switch from full screen appears to have returned my windows (albeit due to shrinkage they overlap with the overview). |
Lors Dornick
Kallisti Industries
81
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Posted - 2011.12.07 15:47:00 -
[193] - Quote
CCP Paradox wrote: Still working around the clock for a solution.
Stop, get out, have pint or 5, cuddle family or comparative.
Then get back to work ;)
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DaFathead
Plutocratic Industries
Chained Reactions
0
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Posted - 2011.12.07 16:58:00 -
[194] - Quote
This was not a problem during Incarna but began for me as soon as Crucible Deployed. I lost the screen-flicker that was present when starting EVE in Incarna but this is much worse. So it's an XP issue, I was tinking it was a graphics card problem so I updated the drivers to no avail.
Not sure it makes a difference but I resized my UI to 90% as soon as I saw the new font and realized how much info space I was losing due to it's size. Anyone running on normal font/UI size with these same problems?
I've tried to avoid ALT+TAB for quite awhile and use the Windows START (x2) on my keyboard to switch to my alt because of a 2-6 second mouse/cursor delay using the ALT+TAB.
Able to play both characters for several hours a couple nights ago in a WH. Scary-nervous when the problem erupts. It causes the ESC button to show a blank screen also so one is unable to properly log out. |
Postman
M. Corp Engineering
Bloodbound.
0
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Posted - 2011.12.07 19:25:00 -
[195] - Quote
DaFathead wrote:Not sure it makes a difference but I resized my UI to 90% as soon as I saw the new font and realized how much info space I was losing due to it's size. Anyone running on normal font/UI size with these same problems?
Can sadly confirm that running at 100% font/UI size will cause this problem to appear
And can also say with 100% certainty that the problem will occur even when only running 1 client and not alt-tabbing or using Windows key to minimize the EVE client (running fullscreen). Ok it will keep running normally for a bit longer but even without running a second client and/or going into Windows it will still happen.
Hope they can get this fixed. My pc can't run Windows 7 because of a driver issue so I'm stuck with XP until I win the lottery so I can afford a new pc  |
panpantom
Shuttlecocks
0
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Posted - 2011.12.07 19:34:00 -
[196] - Quote
Adding my voice here first time ever about any patch.
XP client nothing special but I often run x3 characters and sometimes carefully I can run x4 characters on the same box. Have done for years. Since Crucible I've encountered this disappearing UI all the time. Makes playing +tricky+ I usually just windows_button to my desktop and wait a while then back in and it has settled down (enough for me to finish whatever I was doing).
One odd thing that I've encountered not read it documented in this thread. If I goto desktop and EVE is minimised and then after a while my screen saver launches then I have no mouse pointer (eeek no control at logon screen). I then tab my way down the list of users on my client then password and I'm back in at my desktop and the mouse pointer is returned.
Thanks to Paradox we know CCP are seeking a solution. Please feed the hamsters (oh and get some sleep yourselves)
p.s. don't make me install Windows 7.
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Moritlar
Cataclysm Enterprises
Ev0ke
0
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Posted - 2011.12.07 20:09:00 -
[197] - Quote
I have the same disappearing windows/UI issues.
Using Win 32 XP SP3 with the latest dx / 258.85 driver.
I-¦m running two clients from two diffrent folders, first client got these UI issues and the second client works still fine.
Settings are almost the same. When crucible had deployed i was adjusting the UI to 90% with the main account, i didn-¦t touch the Alt account UI scaling wich is using the second installed folder.
Mayby that helps a bit. (sry for my worse english) |
Mindnut
Rockbiter Industries
The Chaos Engine
1
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Posted - 2011.12.07 21:20:00 -
[198] - Quote
Just for the record, this has nothing to do with resizing the UI.
I never touched that option and I can't play on 2 accounts even 5 min without this bug happening.
There is one thing I just remembered though...
Before Crucible I had some issues with the main items hangar window on my 2nd account. He's an industrialist and has a lot of items in his hangar (bpc's, materials, salvage and components, many cans). Strangely it happened only on that account.
Sometimes the items disappeared and I had to scroll down for them to return. When I scrolled back up they disappeared again. This only happened a few times so it wasn't annoying enough to file a bug 
Anyway, the items didn't disappear completely. There were many colorful artifacts that replaced the icons. Much like in this pic:
http://i850.photobucket.com/albums/ab66/Mindnut_eve/20111201150303.jpg
Like i said it happened before the Crucible expansion and only a few times. Only client reboot would resolve this issue.
Hope this helps in any way. |
Shpenat
Pafos Technologies
2
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Posted - 2011.12.07 22:18:00 -
[199] - Quote
CCP Paradox wrote:Just to keep giving you guys updates in the interest of transparency:
So we're still investigating, still nothing detailed but our first attempts at logging specific suspect areas failed. Which eliminates those areas out. Still working around the clock for a solution. The game reports the UI and sprites as being drawn, but of course they don't appear, or some windows have lots of missing things.
Again as a workaround, what I have found is when the problem happens, resizing the client if it is in windowed will resolve it and the UI will come back to life.
Or try switching from fullscreen to windowed when you get the problem. Those two seem to bring all of the UI back. Hope to make several attempts today at finding the problem after more detailed log gathering.
Well, the game actually behaves like everything is drawn. For example cursor changes appropriately, I can click things and they work correctly, except that I don't see them (for example if I lose my hud and windows, but remember where which module was I can still activate them. Same for example with probes and hitting "analyze" button). The error migh be somewhere in passing the data through the directX |
Benteen
Drone A.I. Servicing Inc.
0
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Posted - 2011.12.07 23:31:00 -
[200] - Quote
Shpenat wrote:CCP Paradox wrote:Just to keep giving you guys updates in the interest of transparency:
So we're still investigating, still nothing detailed but our first attempts at logging specific suspect areas failed. Which eliminates those areas out. Still working around the clock for a solution. The game reports the UI and sprites as being drawn, but of course they don't appear, or some windows have lots of missing things.
Again as a workaround, what I have found is when the problem happens, resizing the client if it is in windowed will resolve it and the UI will come back to life.
Or try switching from fullscreen to windowed when you get the problem. Those two seem to bring all of the UI back. Hope to make several attempts today at finding the problem after more detailed log gathering. Well, the game actually behaves like everything is drawn. For example cursor changes appropriately, I can click things and they work correctly, except that I don't see them (for example if I lose my hud and windows, but remember where which module was I can still activate them. Same for example with probes and hitting "analyze" button). The error migh be somewhere in passing the data through the directX
Same problem I just experienced though I hadn't alt tabbed. I'd launched drones and clicked to target an asteroid and suddenly lost all but the overview description window (not visible but they were functioning), a friend suggested changing from full screen to fixed window mode which seemed to work. |
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Raptor217
Martyr's Vengence
Test Alliance Please Ignore
29
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Posted - 2011.12.08 00:14:00 -
[201] - Quote
I found a limited workaround. If you put it in windowed mode and use the windows key to bring up the start menu, you can access all your programs from there but EVE will always be visually drawn in the background even if you cant see this. This makes multiboxing very laggy, but possible.
Also, alt-tabbing or windows key-tabbing is the root of the cause. |
remiust
Shadowyn Corp.
0
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Posted - 2011.12.08 01:27:00 -
[202] - Quote
Ok I have been having the same issue after the patch on TQ, but to my knowlegde, it never occured on sisi prior to.
After the patch this Tuesday like alot of it seemd better for short period of time, then it satrted again, but here a twist it then stopped on its for awhile then came back. about 5 mins after it returned, I started getting the corrputed windows in hanger then completely lost th ui. shortly after lossing pemantly (had some faint to ghost of a few bits) the screen started flickering.
I lost cursor but was able to open option menu with esc key on one client the text was all messed up there normal but on both when i hit the quit button the window vanished, good thing i knew roughly where the conformation box was, otherwise i would have had to close clients via the task manger.
So it seems I can only play few hrs (not complaete active entire time) then i lose the client.
yes have xp, current drivers |
Nyio
Federal Navy Academy
Gallente Federation
307
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Posted - 2011.12.08 06:25:00 -
[203] - Quote
Another update from my end:
The fixed window temporary workaround does only work (with flicker and sometimes still vanishing windows) on single client.
When running more than one client all the issues are back, though not as frequently as in fullscreen.
Tried all setting/settings combinations I could think of but it's the same.
Another older graphics related bug is also back now since Crucible, that has to do with bloom effects showing as white squares. It is also bug reported again.
I just mention this here thinking it could perhaps be related somehow.
CCP In-Game Event 2011.11.23 GÇó Nyio GÇó Grenade? GÇó Forums |
Bobby Newmark
Brutor Tribe
Minmatar Republic
0
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Posted - 2011.12.08 10:25:00 -
[204] - Quote
Update:
For me the problem is exactly when i open eve alt+ tab few times and the bug start if i exactly open 1 extra game window more than the game windows i had before alt +tab. For example if i have overview + local + and drone game windows when alt + tab 1 or more times and open another window like market or assets or fitting panel all widows dissapear. Thats happening more if i open Character Sheet game window because i think is the bigges or have more graphics. Anyway when the things get bugged doesnt affect only EVE online for me personaly. If i open another game when EVE is up and bugged could see some graphic / game windows bugs aswell. Also affect my ctr+alt+del window graphic. Thats is for me personaly as i sad. Maybe adding new window of some kind when eve is up doesnt stack with the windows / SP3 detail or i dont know. I'm hopping that info will help to CCP to solve our problem. 
Soo i think you should look at the Windows XP things which support the game windows i have treid to change my graphics / full screen/ fixed windows UI scale but bug appears at any case.
I'm not programe and i dont know what i am talking about but that is what i saw soo far. I'm thoping the other players will share their opinions aswell after reading my post. That could help at CCP at some point cuz i want to play already and its realy difficult to do incursions while your UI dissaper at random moments |
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CCP Paradox
23
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Posted - 2011.12.08 10:26:00 -
[205] - Quote
Another quick update from this morning. We have tried several fixes lately, but still have not managed to fix it. We have assembled a few XP machines with Visual Studio to fully debug what's going on. I hope I can bring good news later today.
CCP Paradox | EVE Quality Assurance | Team BFF
@CCP_Paradox |
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Sassums
Wormhole Exploration Crew
Transmission Lost
28
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Posted - 2011.12.08 11:55:00 -
[206] - Quote
CCP Paradox wrote:After you alt+enter, try resizing the window to fit. Or maximize the windowed client (it should maximize and not go fullscreen).
That seems to bring the UI back for me. Hopefully it will help you out too.
How do I switch from Full screen mode to windowed mode or vis versa if I cannot see the UI when I hit escape when this problem arises?
Is there a key command to switch from one view to another?
Because when the UI totally disappears (not when it becomes that weird view of colors and odd looking windows, there is a name for that, but I cant think of it) but when the UI disappears, even by hitting escape, you cannot see the escape menu.
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CCP Paradox
23
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Posted - 2011.12.08 11:59:00 -
[207] - Quote
Try pressing ALT+ENTER together. It should switch.
CCP Paradox | EVE Quality Assurance | Team BFF
@CCP_Paradox |
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CCP Paradox
24
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Posted - 2011.12.08 14:22:00 -
[208] - Quote
Quick update. We have a possible fix. Been hammering away at it all today, and with our latest changes I have been unable to reproduce the problem. I have been destructively testing it, and I mean really, really trying to break EVE on Win XP. But so far, the UI stands and never breaks.
Hopefully the fix will make its way to Singularity soon. Will update you guys when it does. Big thanks to everyone who reported this and gave detailed descriptions in this thread. With your help we were able to develop some good hunches that were able to track down some problematic areas in the code.
CCP Paradox | EVE Quality Assurance | Team BFF
@CCP_Paradox |
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CalicoJack II
Roboplegic Wrongcocks
0
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Posted - 2011.12.08 14:32:00 -
[209] - Quote
Thanks for the updates and I hope the fix works well. It is quite a game breaker for those of us having this problem but it really does help reassure the community when we get this kind of feedback and updates regarding where the devs are with such issues. |
ISquishWorms
32
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Posted - 2011.12.08 14:51:00 -
[210] - Quote
CCP Paradox wrote:Quick update. We have a possible fix. Been hammering away at it all today, and with our latest changes I have been unable to reproduce the problem. I have been destructively testing it, and I mean really, really trying to break EVE on Win XP. But so far, the UI stands and never breaks.
Hopefully the fix will make its way to Singularity soon. Will update you guys when it does. Big thanks to everyone who reported this and gave detailed descriptions in this thread. With your help we were able to develop some good hunches that were able to track down some problematic areas in the code.
Thanks for keeping is informed, communication like this means a lot. Looking forward to testing the fix on Sisi. |
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