I'm currently using a 4G connection through my iPhone's personal hotspot and when I start the launcher it tells me it's "downloading eve launcher update" but doesn't do anything at all. I tried downloading it manually from here http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871265.exe but it makes no difference. I have had problems downloading patches before via my iphone and was wondering if anyone could give me any advice on what's going wrong? It tends to work fine when im downloading it from my internet at home so I dont think it's a firewall issue (I disabled it just in case) so perhaps something with 4G or using a hotspot?

Thanks in advance

I have 2 PC both with a main EVE client and a Sisi client installed years ago.

On the 1st I did the migration first the Sisi client last weekend, and did the migration on the main client today. I have ended with a 17,1 GB shared folder.

On the 2nd I did the migration the Sisi client last weekend too, but with the main client I moved the .stuff files and the /res/audio and /res/video folders into a temporary folder to play with the behaviour of the installer. I have ended with a 14,6 GB shared folder.

Then I set all the launchers to download all, and neither one downloaded anything.

How could it be? There are 2,5 GB outdated file, which the launcher didnt deleted, or one client missing the same ammount of data?

/edit: spelling

I'l give that link a try, thanks.

We are happy to announce that the Scylla release has been successfully deployed!

We are not touching the AppData folder at all. (At least for now...)

urg such a pain

worked fine on 3/5 pcs so far.

1 crapped out at 24% - currently copying the cache files folder from one of the working pcs to this pc so fingers crossed


1 stuck at 98% so far

Hmm....I actually don't seem to be able to reproduce the issue anymore. I definetly noticed it on TQ right after i had patched my client today and an old corpmate of mine also noticed it. Maybe it was just something that needed to be cached for the first time?

When I start the launcher, it keeps putting me into offline mode. My internet access is fine, all web sites and browsers work fine. I tried rebooting the comp, reloading the launcher, and reconnecting to the internet many times. Any ideas?

If that's the case, then why is access to 209.197.2.0/23 (one of Highwinds Network Group, Inc's network blocks) required for the launcher to render graphics, for the PLAY button to not be greyed out, and for the launcher to be able to launch the client?

For anyone else who is behind a firewall with a security model of "anything not expressly permitted is automatically forbidden", here is what you seem to need to allow:

A) 87.237.38.0/23 all ports, all protocols (this is CCP's IP block)
B) 209.197.2.0/23 port 443, tcp protocol (Highwinds Network Group, Inc.)

There may be more, but this is working for me now.

IP block ranges are findable by using ARIN's WhoisRWS search box on their page:
http://whois.arin.net/ui

In order to get the giant patch and cached data into the launcher earlier today, I gave up playing whack-a-mole with the firewall logs and rulesets, and just allowed this workstation to connect to the world on all ports/protocols until it was done with the download. I hope the next patch day doesn't force me into the same position.

Some users have reported that if you try running the EVE Launcher as administrator, it will solve these issues. It's something we're currently investigating.

When I start the launcher, it keeps putting me into offline mode. My internet access is fine, all web sites and browsers work fine. I tried rebooting the comp, reloading the launcher, and reconnecting to the internet many times. Any ideas?

Let me say again. i Judge a little to fast. So i notice you can use that as cache files. Like its use by. So i use a empty 32gb usb stick 3.0 Set the swap files on it. And there we go. Fast starup enc enc.... Now the bonus. I set my other laptop also to that usb. And 1 download 2 computer playing on the same stick :D thats what i like.

Changing the SharedCache directory on the launcher will cause it to download the shared cache again to the new location
instead of simply moving it on the harddrive.
Also, it doesnt delete the old directory.

This is after you've downloaded the SharedCache once allready.

So, if I change the directory 3 times I'll have 4 copies of SharedCache.

HI,

I have tried this but all I get is a blank launcher screen. The screen is totally white with a few of the buttons at the top visible.

Can you provide a full log file? I can't help with the single exception you linked.

Don't worry. I'm doing a complete re-download.

For those experiencing issues with the launcher not loading properly, or getting no connection to content servers: I found a workaround, but it is RISKY.

Again, you have been warned, if you are unlucky or make a mistake, it may force you to redownload parts of or the ENTIRE SHARED CACHE (~13GB).

Anyway, here we go:

1) run repair.exe (located in your eve directory)
2) let it update itself etc.
3) watch the log closely as it runs, at first it will check/patch the basic client files aswell as the launcher
4) wait until it repaired your launcher, after this it will start scanning the rest of your client files and eventually start deleting your shared cache - ABORT and exit the repair tool as soon as the launcher has been patched!
5) run your launcher, it should now connect and patch properly (do it in admin mode just in case)


Don't blame me if it kills your shared cache anyway, but it did work for me and others on mutiple clients and PCs that had issues. Simply copying the launcher files from a functional client did not help however.

So I patched today and... I'm honestly wondering what the shared folder actually does?
I STILL have to patch both clients individually. So what was the point again?

Highwinds is one of our Content Delivery Network partners, but they're globally distributed so I can't provide you with a list of their IP's. As an example, when I nslookup res.eveonline.ccpgames.com I get an IP beginning 205...

You'll have to patch the binary content, since you're using two separate installs, but the art assets and such should only be downloaded once.