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IF YOU ARE CRASHING ON JUMP, ETC., READ THIS

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Agent Li Galactic Defence Consortium	Posted - 2006.11.29 19:20:00 - [1] Also, if you are experiencing stuttering sound, etc. The problem appears to be centered around AMD dual core processors, and their "relationship" with Windows XP and DirectX. You can have a temporary workaround by either setting the process to single core in Task Manager for your eve executable OR Download http://www.42productions.de/downloads/ChangeProccessAffinity.zip Copy it anywhere, such as: c:\Program Files\ChangeProcessAffinity\ make a desktop shortcut change the shortcut properties Target: "C:\Program Files\ChangeProccessAffinity\ChangeProccessAffinity.exe" "C:\Program Files\dodgy\bin\dodgyprogram.exe" 1 Make sure you have that "1" at the end - that tells it to run on one processor AND make sure you replace the "dodgy" with the eve directory and eve executable. Also check this out: http://support.microsoft.com/kb/909944/ This last part describes the problem. It is affecting quite a few games.
duncan senturas	Posted - 2006.11.29 19:27:00 - [2] how does one set the process to single core in task manager for the eve executable?
Zymm	Posted - 2006.11.29 19:40:00 - [3] Edited by: Zymm on 29/11/2006 19:39:58 Its not related to AMD procs. Both of my systems are Intel Core Duo 2.
Agent Li Galactic Defence Consortium	Posted - 2006.11.29 19:43:00 - [4] Originally by: Zymm Edited by: Zymm on 29/11/2006 19:39:58 Its not related to AMD procs. Both of my systems are Intel Core Duo 2. If you are having the problem, and you have a dual core machine, you need to open Task manager and right click on the process for the eve executable, and set it to single core (single processor). Microsoft says there is a problem with games that are doing multithreaded timing operations.
duncan senturas	Posted - 2006.11.29 19:48:00 - [5] what if im having the issue and i dont have a dual core?
Agent Li Galactic Defence Consortium	Posted - 2006.11.29 19:50:00 - [6] Originally by: duncan senturas what if im having the issue and i dont have a dual core? Can't help you there then. This IS a problem with more games than just Eve.
K'thang	Posted - 2006.11.29 19:57:00 - [7] By crashes, do you also mean BSODs? 'Cause I have had a few of those after this patch. Especially in crowded areas. I will try your approach, and see if it helps.
MaDOnos	Posted - 2006.11.29 19:59:00 - [8] I use AMD Sempron 2800 + (Mobile) My friend use intel core Duo 1800 but The game is crashed after jumping.
Agent Li Galactic Defence Consortium	Posted - 2006.11.29 20:12:00 - [9] IF YOU HAVE A DUAL CORE PROCESSOR AND ARE RUNNING WIN XP SP2 TRY THIS FIX CCP is saying the same thing (except that they are saying use the Task Manager to set to single core).
Majin82 Caldari g guild	Posted - 2006.11.29 20:25:00 - [10] There seems to also be a problem for some people with Intagrated Sound on some Intel MBs. Disabling Sound fixes that problem. ------------------------------------- Proud member of G Guild!

Agent Li Galactic Defence Consortium	Posted - 2006.11.29 20:28:00 - [11] This is the same problem that people are having with Serious Sam 2 and Call of Duty 2.
Agent Li Galactic Defence Consortium	Posted - 2006.11.29 20:44:00 - [12] On examination of the Microsoft bulletin on this problem: [QUOTE]This problem may occur if the program that you are running uses the QueryPerformanceCounter and QueryPerformanceFrequency functions to generate timecode but uses only the lower 32 bits of the result and assumes that this is a signed number. On hyper-threaded computers, dual-processor computers, or single proc computers in which the CPU speed is greater than 2 GHz, the output may be incorrectly interpreted by certain programs, and as a result, the program may not run correctly or may stop responding.[/QUOTE] So even if you have a fast single processor CPU, you could be affected.
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 20:45:00 - [13] It is possible that there are multiple problems with this symptom. One work around that seems to be working for some is to delete your Eve/cache/Browser/Img folder after you login. This folder will be recreated each time you login, and will have to be re-deleted. If you are still experiencing the problem after setting your processor affinity, try this. Nash
NiveaForSoreNobs	Posted - 2006.11.29 20:55:00 - [14] tried the suggested fix, checked all drivers, NOT good at all. Pc crashed 4 times now, i think I've lost BS to npc rats as it just manages to warp back in before crashing again, I know I can petition it and get it replaced....but jesus, crashes this spectacular shouldn't really happen should they?? Its the first time since......windows millenium i can remember things like this happening...
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 21:01:00 - [15] Originally by: NiveaForSoreNobs tried the suggested fix, checked all drivers, NOT good at all. Pc crashed 4 times now, i think I've lost BS to npc rats as it just manages to warp back in before crashing again, I know I can petition it and get it replaced....but jesus, crashes this spectacular shouldn't really happen should they?? Its the first time since......windows millenium i can remember things like this happening... Could you clarify what happens when you crash? Is it your whole PC that crashes, or does Eve just dump to the desktop? If none of the work arounds work for you, see the sticky on running logserver. If you aren't able to tell what's going on in the generated log file, have someone who can take a look at it to see if the problem can be pinpointed. Nash
NiveaForSoreNobs	Posted - 2006.11.29 21:05:00 - [16] Hi Nash, yes, the PC does a complete restart, just about to look at logserver...oncei've figured out how, will post soon, thx.
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 21:08:00 - [17] Unfortunately I don't think logserver will help you if you're restarting, since you need to save the file to look at it. If the computer is bluescreening before restarting then you could look at the crash dump for an idea of what's going on, but if it's just a restart the problem will likely be quite hard to troubleshoot. Nash
Agent Li Galactic Defence Consortium	Posted - 2006.11.29 21:11:00 - [18] Originally by: Nash Wraithwind Unfortunately I don't think logserver will help you if you're restarting, since you need to save the file to look at it. If the computer is bluescreening before restarting then you could look at the crash dump for an idea of what's going on, but if it's just a restart the problem will likely be quite hard to troubleshoot. Nash I'm convinced that this is a multithreading problem. Someone needs to go through the code now and look at how timers are handled.
Nash Wraithwind Dodge this inc Vanu Space Command	Posted - 2006.11.29 21:18:00 - [19] If this were a simple multithreading problem and nothing else, then it would be resolved by running on a single processor. However, for some this fix doesn't work at all, and for others it only lessens the effect. This points to something else as the culprit, or to multiple culprits causing similar symptoms. As for you Nivea, while not a totally hopeless situation, the possibility for finding a work around seems grim. The best I can think of to do is try changing things, lots of things. Try with all kinds of settings in different modes. The best you can do without a source of debugging information is to try to narrow down what is causing the problem. When the computer reboots, is there a very quick bluescreen as it dies? If there is then you can take some steps to dig through the crash dump. I don't think a dump will be generated though if that bluescreen doesn't flash up. Nash
NiveaForSoreNobs	Posted - 2006.11.29 21:21:00 - [20] Hi Nash, your right, I've tried running the log server but as its not even bluescreening I'm not even getting the chance to look at it.....hopefully they'll come up with a fix quite soon. thx for the advice tho Nash :)

NiveaForSoreNobs	Posted - 2006.11.29 21:57:00 - [21] CCP, I know its early days yet, but anyone have any clue when a fix would appear?
Matalino Gallente	Posted - 2006.11.29 22:16:00 - [22] Originally by: NiveaForSoreNobs Hi Nash, your right, I've tried running the log server but as its not even bluescreening I'm not even getting the chance to look at it.....hopefully they'll come up with a fix quite soon. thx for the advice tho Nash :) If you are not seeing a blue screen when XP unexpectedly reboots it could be because of XP's blue screen settings. Check System Control Panel -> Advanced tab, Startup and Recovery Settings button. If the under System failure section the option for Automatically restart is set and Write debug information is set such that it is not dumping a large amount of data then the blue screen might not be shown long enough for you to see it. Clearing the Automatically restart option will allow you to see the blue screen, not that it will actually fix the problem.
FinalFlash84	Posted - 2006.11.29 22:22:00 - [23] Edited by: FinalFlash84 on 29/11/2006 22:23:14 Well, i hope that CCP will fix this problem soon. I have a Core2Duo and it crashes, if i want to fight with NPC (doing kill missions). It restarts without a bluescreen. On my Notebook with Intel Pentium 4, it wokrs fine. I hope, that CCP will fix this problem as soon as possible, cause it ain't playable as it is right now.
Borasao	Posted - 2006.11.29 22:31:00 - [24] I have an X2 and haven't seen this problem, but I haven't run any missions yet or been in a high population system. This sounds very much like the same issue from over a year ago for which AMD released a patch (which anyone who games and has an AMD X2 should already have installed).
Razir	Posted - 2006.11.29 22:38:00 - [25] Turned off dual core and my computer is still crashing to desktop after warping in to the stargate. Computer will crash to desktop at the character selection screen sometimes. I have a Dell Latitude D620 laptop. I did a fresh install of the game with no luck. Hope they fix this soon cause I like this game.
ALUN Minmatar	Posted - 2006.11.29 22:47:00 - [26] Having same prob now too I havnt got a dual core , and my proc is under 2ghz , just get a ctd when about to jump through a jump gate , and every login there after it will ctd within 5 secs. No Blue screens Have deleted cache folder , no avail. SPECS: AMD Barton XP 2500 @1800mhz Gforce 4 Ti4200 64mb Win XP Pro SP2 DirectX 9.c Sound disabled in Eve ------------------------------------------ You are trying to post to a locked thread CONCORD has been notified
Mortmal	Posted - 2006.11.29 22:56:00 - [27] i have dual core , 975 chipset and realtek audio.. now what is causing the crash. I ve set affinity to one core only , it dont work , now i am trying with audio off it seems stable for now , but ccp should really fix this , i prefer playing with sounds on.
HankMurphy Pelennor Swarm Eternal Rangers of Terror	Posted - 2006.11.29 23:06:00 - [28] Edited by: HankMurphy on 29/11/2006 23:07:18 yeah, this is bad no fix i try seems to do anything. I'm somewhat discouraged as, though CCP has acknowledged this is an issue the way they worded it, it sounds like 'directx issue' means something WE need to do to fix this. I'd like a followup from CCP confirming this is serverside and they are working to resolve it. They know its an issue... yet the whole "no eta on this issue" doesn't sound good. I hope this isn't going to the back burner... or to say, i hope this is at the top of their list. They said they had an army of programmers on thisI spent last night troubleshooting for hours and i'll be dammed if i'm gonna spend anymore time on it. not to be 'that guy' but i do pay for this service. i'm not going to re-do my whole **** system to try and make eve run. its not my system its the client. I have a half dozen other directx 9c games that run fine no matter my settings (hardware and soft) and i've NEVER had an issue running eve in my last 2+whatever years. EVER. giving it 3 days. if i cant log on after that... not sure what i'm gonna do, what i'm not gonna do is wait 2 weeks till i can play eve again.not real happy i cant get on for longer than 2 seconds. no changing skills, no communication w/ my corp members (those that aren't crashing to desktop)..... edit: no dual proc here, only emulated hyperthreading and thats turned off, so no process affinities to set , i'm sure there may be a dual proc issue.... but the CTD's at stargates issue goes deeper than that
ALUN Minmatar	Posted - 2006.11.29 23:10:00 - [29] found a temp fix in THIS THREAD and i can confirm it works for now. Basically 1) Rename your eve/cache/browser/img folder to anything, i use abc. 2) Open eve 3) Delete newly created img folder 4) Login 5) Voila, no crashing. Just delete the img folder it creates on each login. Worked for me , sux i know having to do this at every login. ------------------------------------------ You are trying to post to a locked thread CONCORD has been notified
DeWieKat Xenobytes Against ALL Authorities	Posted - 2006.11.29 23:13:00 - [30] Edited by: DeWieKat on 29/11/2006 23:13:51



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