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EVE General Discussion Announcement:Skill Training Issues After Downtime on November 12, 2015» Click here to find additional results for this topic using Google
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| Author | Thread Statistics | Show CCP posts - 13 post(s) |
 CCP Falcon 12515     |
Posted - 2015.11.12 12:58:42 -
[1] - Quote We have received a number of bug reports after downtime today that have indicated a potential issue with skill training for a number of players. We're currently in the process of investigating this issue, and will provide an update regarding the problem once we have further details. Skill training is of course incredibly important to us all, and we would like to reassure everyone that if there does appear to be skillpoints missing from your character sheet, the problem will be rectified as soon as the issues has been identified and fixed. We will provide an update on the situation as soon as we have further details, in this thread. CCP Falcon || EVE Universe Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
 D3m0n sam Black VooDoo Asassins The Banished 52 |
Posted - 2015.11.12 13:33:26 -
[2] - Quote Speaking of skill training issues was there ever an official reply to the below post? https://www.reddit.com/r/Eve/comments/3rmed1/anyone_that_was_using_cerebral_accelerator_and/ |
 Luukje The Phoenix Rising Vendetta Mercenary Group 30 |
Posted - 2015.11.12 13:40:58 -
[3] - Quote the only accounts i lost skill-time on is the ones where i've used one of the cerebral accelerators. probally connected? got 9 days added training time today on logging in on this account, and 6 days to one of my other accounts.  |
CCP Falcon 12517 |
Posted - 2015.11.12 13:44:57 -
[4] - Quote OP updated. We've identified the issue, and are currently working on a fix  CCP Falcon || EVE Universe Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
 drummendejef maaktnietuit Derelict Accord 23 |
Posted - 2015.11.12 14:23:00 -
[5] - Quote No EVE like answers yet? I feel like I need to do this, for the community Free SP!! (Joke :P) |
 Chribba Otherworld Enterprises Otherworld Empire 15070 |
Posted - 2015.11.12 14:25:12 -
[6] - Quote Can you provide information on who might be affected, as I'm not really keeping track of sp. If you guys know that it may affected pilots that did something special etc it could make ti easier to identify accounts that might have been wiped clean  Keep up the good work! /c GÿàGÿàGÿà Secure 3rd party service GÿàGÿàGÿà Visit my in-game channel 'Holy Veldspar' Twitter @Chribba |
 Mina Sebiestar Minmatar Inner Space Conglomerate 987 |
Posted - 2015.11.12 14:25:16 -
[7] - Quote 30 days worth of ,free, SP should cover it well..... |
 Hanazava Karyna The Foundation Of Mammon 28 |
Posted - 2015.11.12 14:44:42 -
[8] - Quote AFK EVE Online Player here, how do I check if I skipped my daily SP meal? Instant edit: Thank you, Mr. Falcon |
CCP Falcon 12522 |
Posted - 2015.11.12 14:44:43 -
[9] - Quote Updated the OP, this is resolved now! See the news item here! CCP Falcon || EVE Universe Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
 Rylande Talvanen Rabble Inc. Rabble Alliance 0 |
Posted - 2015.11.12 14:55:25 -
[10] - Quote What happens if you finish training the skill you were training before the 17th? Will you get the skill points as free allocatable? |
 mallebrok silvestine Jump Drive Appreciation Society Test Alliance Please Ignore 3 |
Posted - 2015.11.12 14:57:38 -
[11] - Quote CCP Falcon wrote: I'm not sure about that, i logged in sometime after 14:30 and (i think) and my thermodynamic V skilltrain was sitting at 11d 10h. once i moved stuff around in the skill queue thermodynamics V got reset to 12d 17h |
 Basher Orlenard Starcall Intergalactic Wicked Nations 0 |
Posted - 2015.11.12 14:57:59 -
[12] - Quote So I have to wait 5 days to get back my lost 20 hours of training? |
 Trading Dude State War Academy Caldari State 3 |
Posted - 2015.11.12 14:58:39 -
[13] - Quote Right now I'm training a skill from lvl 1 to lvl 3. I have Energy Grid Upgrades V in my queue after that. In the skill list on the left Energy Grid Upgades it shown with 512000 / 512000 Skillpoints. If I move Energy Grid Upgrades to the first slot so it is trained right now. The list on the left shows me 92665 / 512000 (and counting). Why is that? EDIT: After that I have Caldary Freighter with the same issue. It shows 2560000/2560000 as long as it is not trained. |
Trading Dude State War Academy Caldari State 3 |
Posted - 2015.11.12 14:58:52 -
[14] - Quote This ******* forums *burn in hell, you piece of *****  |
 Gregor Parud Ordo Ardish 1639 |
Posted - 2015.11.12 15:00:21 -
[15] - Quote Hey Falcon. It seems I've missed out on some 20M SP because of this, fix pl0x. No? |
 Sylvia Kildare Center for Advanced Studies Gallente Federation 0 |
Posted - 2015.11.12 15:02:28 -
[16] - Quote Rylande Talvanen wrote: What happens if you finish training the skill you were training before the 17th? Will you get the skill points as free allocatable? Or indeed, what happens if the skill you were training was SUPPOSED to be done on or before the 17th but is now due to be done after the 17th? On my other account, Advanced Weapon Upgrades 5 was going to be done early on the 17th, now it's showing it'll be done late on the 21st (it added about 4.5 days to the total train time). On this account, Sentry Drone Interfacing 5 was going to be done early on the 18th, however... and now it's showing it'll be done late on the 22nd (again, it added about 4.5 days to the total). If the fix next Tuesday morning is too late to help those skill train by the time they were originally on schedule for... I'd really hope for that free allocatable option. Because what else would be possible... for the next skills in the queue to train faster? If it's too late for the current skill in the queue to train as it was supposed to... it's either that or SP. |
 Soolarize The Icarian Oath Utopian Society United Corporation Alliance 8 |
Posted - 2015.11.12 15:04:19 -
[17] - Quote Still nothing on my account. It still shows 3 days instead of 11h ffs. CEO @ The Icarian Oath Utopian Society [I.OUS] |
 Chloe Frost Frost International Holdings 0 |
Posted - 2015.11.12 15:04:49 -
[18] - Quote I appear to have lost 5 days of skill training time on my current skill? Like wtf, Skill was supposed to be done in a few hours and now it's back to requiring 5 1/2 days. Did we actually lose that much time and if so, Should i just stop training that skill and train something else until you guys fix it next week...Or are we being compensated with un-allocated and it won't matter |
 Serious Carebear Neu Mercurial Partei 13 |
Posted - 2015.11.12 15:06:47 -
[19] - Quote Soolarize wrote: Still nothing on my account. It still shows 3 days instead of 11h ffs. Quote: we will be reimbursing all missed skill training during downtime on Tuesday November 17th 2015. |
 killerlman Fast Flow in Slow Motion White Sky. 30 |
Posted - 2015.11.12 15:09:28 -
[20] - Quote [576k sp] lost on this char and about [1m+-100k] (20days of training) on my alt,what a wonderful mistake |
Soolarize The Icarian Oath Utopian Society United Corporation Alliance 8 |
Posted - 2015.11.12 15:11:42 -
[21] - Quote Serious Carebear wrote: Soolarize wrote: Still nothing on my account. It still shows 3 days instead of 11h ffs. Quote: we will be reimbursing all missed skill training during downtime on Tuesday November 17th 2015. Do **** on servers, get angry customers, throw a random bone to keep them quiet. Sloppy work from CCP, really. CEO @ The Icarian Oath Utopian Society [I.OUS] |
 Laven Valera Los Primitivos The Unthinkables 0 |
Posted - 2015.11.12 15:14:32 -
[22] - Quote LOL today at 15 ET my skill (Hacking V) had to be finished ! But now it`s going new 12 Days ! ...and now i had to wait until the 17th ??? WTF ! And my second Char get the same Problem ( large Energy Turret V )- but he gets 16 Days ! ROFL |
 Rusell Aliastra Gallente Federation 4 |
Posted - 2015.11.12 15:15:18 -
[23] - Quote Fix doesnt work with me i still have 1 day and 20 hours instead 17 hours (yesterday night) in the actual skill that im training. |
Basher Orlenard Starcall Intergalactic Wicked Nations 0 |
Posted - 2015.11.12 15:15:57 -
[24] - Quote This issue is not fixed. I logged out and again my skill training has been reset to zero! |
 Rena Monachica Capital Hot Rods 38 |
Posted - 2015.11.12 15:20:59 -
[25] - Quote My Queue works correctly again, but I lost quite some training time. If I understand this correctly, the loss is reimbursed as free SP next week? gotta say .. I-¦m a litte bit annoyed to have another SP Bug after the BR Booster mess |
Rusell Aliastra Gallente Federation 4 |
Posted - 2015.11.12 15:23:00 -
[26] - Quote True, CCP please, Fix this. |
Rusell Aliastra Gallente Federation 4 |
Posted - 2015.11.12 15:24:28 -
[27] - Quote Basher Orlenard wrote: This issue is not fixed. I logged out and again my skill training has been reset to zero! True |
 Maja Chou Ausweichcorp 3 0 |
Posted - 2015.11.12 15:25:18 -
[28] - Quote after relog my qeue stuck with 14d skilltime and dont drop down to the right time who would be about 7d^^ even pause the skill, take the actuall skill out and put them in doesnt work for me to get the correct timer back |
 Major Xadi Mercenary Logistics Ltd. 45 |
Posted - 2015.11.12 15:28:26 -
[29] - Quote IT WAS DEM BLOOD RAIDER CEREBRAL EXCELERATORS!!! IT WAS A TRAP!!! Drugs are bad, mmkay? |
 Chrone Orti Theoretical Dream 0 |
Posted - 2015.11.12 15:35:56 -
[30] - Quote So how CCP is going to resolve the problem of lost SP? Give veryone the fixed amont of free SP or somehow recalculate the loss for every involved character? |
 Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.12 15:38:22 -
[31] - Quote Chrone Orti wrote: So how CCP is going to resolve the problem of lost SP? Give veryone the fixed amont of free SP or somehow recalculate the loss for every involved character? They will let you buy SP packets, no worries mate.  |
Hanazava Karyna The Foundation Of Mammon 28 |
Posted - 2015.11.12 15:39:23 -
[32] - Quote CCP Falcon wrote: If your characters are missing skillpoints, it will not be necessary to file a support ticket for this issue, we will be reimbursing all missed skill training during downtime on Tuesday November 17th 2015. Guys, chill. Read OP. |
 Aram Kachaturian Aram Pleasure Hub Holding 186 |
Posted - 2015.11.12 15:40:10 -
[33] - Quote The lack of chill in this thread is alarming. Could you please reconsider your madness? Ruler of the Monocle Clubhouse - Skymarshal on a Cosmic Level & Owner of the Wisdom of Kings : The French Prince. |
 Tank Murdock Jnr Imperial Shipment Amarr Empire 82 |
Posted - 2015.11.12 15:57:24 -
[34] - Quote Major Xadi wrote: IT WAS DEM BLOOD RAIDER CEREBRAL EXCELERATORS!!! IT WAS A TRAP!!! Drugs are bad, mmkay? Oh oh. I was scoofing those things by the fistful. I'd better head to a WH and huff some gas to calm down. When a person is insane, as you clearly are, do you know that you're insane? Maybe you're just sitting around, reading 'Guns and Ammo', masturbating in your own faeces...do you just stop and go, 'Wow! It is amazing how f*cking crazy I really am!'? |
 Tara Sarison Red Shirts 0 |
Posted - 2015.11.12 16:10:08 -
[35] - Quote My skill queue is stuck at "Completion Imminent" and has been for (I would estimate) about 9 hours. Is this the fix that was implemented, or should I expect another one? |
 CCP Habakuk C C P C C P Alliance 1452 |
Posted - 2015.11.12 16:13:57 -
[36] - Quote Hi! So first: Yes, I failed miserably in testing this change, which caused all this trouble.  What happened exactly: At logging in of a character we check for trained skills and we also check if the skill queue is correct (correct time stamps and so on). If we found any mismatches we tried to fix those mismatches now, but here things went wrong. We restarted the skill queue, but forgot to save the progress of the skill, which was currently in training. Reimbursement: We are collecting a list of all affected characters and calculate the lost training time. Next week (probably during the DT on Tuesday) we will add unallocated skill points to all these characters. The current skill training progress will NOT be changed back to the original schedule. Basher Orlenard: I am currently looking into the logs for your character. It could be that the live fix might not have fully worked in your case. If this is indeed the case, then I'll make sure that you (and others who are affected) are fully reimbursed. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
 Avvy Republic University Minmatar Republic 207 |
Posted - 2015.11.12 16:21:25 -
[37] - Quote CCP Habakuk wrote: Hi! So first: Yes, I failed miserably in testing this change, which caused all this trouble. What happened exactly: At logging in of a character we check for trained skills and we also check if the skill queue is correct (correct time stamps and so on). If we found any mismatches we tried to fix those mismatches now, but here things went wrong. We restarted the skill queue, but forgot to save the progress of the skill, which was currently in training. Reimbursement: We are collecting a list of all affected characters and calculate the lost training time. Next week (probably during the DT on Tuesday) we will add unallocated skill points to all these characters. The current skill training progress will NOT be changed back to the original schedule. Basher Orlenard: I am currently looking into the logs for your character. It could be that the live fix might not have fully worked in your case. If this is indeed the case, then I'll make sure that you (and others who are affected) are fully reimbursed. Ok, I started a new thread as I thought it was a new issue as I shouldn't have been effected by this one. But from what you say here it appears that it is the same issue. Although you should note, it only effected me when I altered the order of a couple of skills. So might be wise for people not to touch their skill queue until the present skill finishes. Even then check to make sure it has updated and not reset. |
 Yeng Constantine Entropic Platoon 12 |
Posted - 2015.11.12 16:34:03 -
[38] - Quote There are many unreported cases like this. Weeks ago I have a problem and thought it was just the EVEMon not working properly but it was not. Not all player's can monitor there SP now and then because of busy schedule. |
Maja Chou Ausweichcorp 3 0 |
Posted - 2015.11.12 16:41:34 -
[39] - Quote dear CCP Habakuk there is still a problem with the skill here who was running while this accident https://dl.dropboxusercontent.com/u/20221139/Skillfehler%202.png Ingame it shows skill on 4, SP in it full lvl5 AND some % skilled in it AND less hours Skilltime needet at it would be like started training from 4 into 5 since DT Evemon Show lvl4 skill 23% trained to 5 so this special Skill is still "broken" at the Moment https://dl.dropboxusercontent.com/u/20221139/Skillfehler%2012.11.2015.png there is a luckely taken Evemon Screen after DT who show the korrekt SP till DT if this help to recalculate the SP p.s.: i am searching a nice stone to throw at you ;) |
 Mizhir Matari Exodus 74676 |
Posted - 2015.11.12 17:01:38 -
[40] - Quote Quote: Characters logging in from 14:30 UTC onward will be unaffected. I have logged in after that but the skill I was training still got reset. |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.12 17:06:24 -
[41] - Quote Mizhir wrote: Quote: Characters logging in from 14:30 UTC onward will be unaffected. I have logged in after that but the skill I was training still got reset. Yeah, likewise, it only reset when I changed the order slightly in the skill queue. Although the reset skills location wasn't changed. It sounds to me all skills presently training are at risk. The question is if the skill queue is left untouched will the skill complete when it should or reset. |
 Jimmy Canidae Tuatha De Canid 1 |
Posted - 2015.11.12 17:10:26 -
[42] - Quote Avvy wrote: Mizhir wrote: Quote: Characters logging in from 14:30 UTC onward will be unaffected. I have logged in after that but the skill I was training still got reset. Yeah, likewise, it only reset when I changed the order slightly in the skill queue. Although the reset skills location wasn't changed. It sounds to me all skills presently training are at risk. The question is if the skill queue is left untouched will the skill complete when it should or reset. Ditto. Every time I log in and change training order, the skill currently training resets. |
 Johnny Riko Jump Drive Appreciation Society Test Alliance Please Ignore 99 |
Posted - 2015.11.12 17:13:59 -
[43] - Quote "issue resolved". Not only will it take the best part of a week to repair the damage from this FU, but it also isn't actually resolved. Good job CCP. I wanna join up. I think I got what it takes to be a Citizen. |
 Odeva Pawen Aideron Robotics 40 |
Posted - 2015.11.12 17:22:44 -
[44] - Quote I believe that the problem is still there. I logged in about 10 minutes ago, and I saw that my skill training was normal. But then, I rearranged some skills in the queue, and now the skill I was training went back to the beginning. Overheat Keyboards! Load Rage posts! Prepare for a long, seething, back and forth about irrelevant things! |
 Dagnar School of Applied Knowledge Caldari State 2 |
Posted - 2015.11.12 17:27:43 -
[45] - Quote I was training freighter 5, around 10 days to go. As of today it reset to 32 days to go. |
CCP Habakuk C C P C C P Alliance 1452 |
Posted - 2015.11.12 17:52:21 -
[46] - Quote Hi again, We identified several less frequent problems which are remaining, which will be fixed in an update tomorrow at downtime (and which will be reimbursed accordingly, if they led to further skill point loss). For the case that your skill queue should have finished completely, but is hanging at "Completion Imminent": Please restart the client and login again. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
 Broxis Khoros Catastrophic Overview Failure Brave Collective 0 |
Posted - 2015.11.12 18:02:53 -
[47] - Quote Do NOT rearrange your skill queue! Just lost ~4-5 days of training! Problem is not fixed. Should I ticket this CCP? How do you know exactly how much we each lost to this bug? Because info war just went from 1 day 16 hrs left to 6 days 3 hours. |
Soolarize The Icarian Oath Utopian Society United Corporation Alliance 8 |
Posted - 2015.11.12 18:07:39 -
[48] - Quote Broxis Khoros wrote: Do NOT rearrange your skill queue! Just lost ~4-5 days of training! Problem is not fixed. Should I ticket this CCP? How do you know exactly how much we each lost to this bug? Because info war just went from 1 day 16 hrs left to 6 days 3 hours. Well...Shiiiiiiiit...Just moved a bunch of skills thinking I could do this while waiting for my SP to come back. Frankly CCP this is getting embarrassing. CEO @ The Icarian Oath Utopian Society [I.OUS] |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.12 18:11:20 -
[49] - Quote Broxis Khoros wrote: Do NOT rearrange your skill queue! Just lost ~4-5 days of training! Problem is not fixed. Should I ticket this CCP? How do you know exactly how much we each lost to this bug? Because info war just went from 1 day 16 hrs left to 6 days 3 hours. This could be the fix they are talking about at DT tomorrow. Although I'm not 100% sure when they use a term like less frequently, as it seems anyone that alters their skill queue will get the current skill reset. |
 ISD Decoy ISD Community Communications Liaisons 1369 |
Posted - 2015.11.12 18:16:56 -
[50] - Quote I have removed a ranting post. Quote: 3. Ranting is prohibited. A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. Rants are disruptive, and incite flaming and trolling. Please post your thoughts in a concise and clear manner while avoiding going off on rambling tangents. ISD Decoy Captain Community Communication Liaisons (CCLs) Interstellar Services Department |
CCP Habakuk C C P C C P Alliance 1452 |
Posted - 2015.11.12 18:43:04 -
[51] - Quote Broxis Khoros wrote: Do NOT rearrange your skill queue! Just lost ~4-5 days of training! Problem is not fixed. Should I ticket this CCP? How do you know exactly how much we each lost to this bug? Because info war just went from 1 day 16 hrs left to 6 days 3 hours. Under certain conditions this can indeed happen when rearranging the queue. Relogging before changing the queue will probably help (depending on the exact state of your skill queue). This will also be fixed tomorrow at DT. You do not send a ticket for this case - this will be included in the skill point reimbursement next week. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
 Sophos Mileghere Ars Goetia Corporation 18 |
Posted - 2015.11.12 18:49:59 -
[52] - Quote How are you identifying what characters have lost SP? I dont track SP on a daily basis and quite frankly could not remember so I could have lost SP and not know. Unless there is a system in place that determines all that are affected then it seems very unfair... |
 Malchoir Skir Isk Efficiency 0 |
Posted - 2015.11.12 19:05:44 -
[53] - Quote Sophos Mileghere wrote: How are you identifying what characters have lost SP? I dont track SP on a daily basis and quite frankly could not remember so I could have lost SP and not know. Unless there is a system in place that determines all that are affected then it seems very unfair... If you're using a third-party app for skill tracking that doesn't do scheduled API pulls (I'm using EveHQ which requires manual force updates), your in-game queue time will be different than the app game time. Just logged in an alt and the in-game queue is 20 hours behind what it should be according to EveHQ (which had an API update done yesterday morning). |
CCP Habakuk C C P C C P Alliance 1453 |
Posted - 2015.11.12 19:20:32 -
[54] - Quote Sophos Mileghere wrote: How are you identifying what characters have lost SP? I dont track SP on a daily basis and quite frankly could not remember so I could have lost SP and not know. Unless there is a system in place that determines all that are affected then it seems very unfair... As far as I can see so far we have enough information logged on our server for this. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
Sophos Mileghere Ars Goetia Corporation 18 |
Posted - 2015.11.12 19:38:51 -
[55] - Quote CCP Habakuk wrote: As far as I can see so far we have enough information logged on our server for this. Ok thanks for confirmation. Keep up the good work guys, things break but you are good at resolving o7 |
 Zemenophob State War Academy Caldari State 0 |
Posted - 2015.11.12 19:41:04 -
[56] - Quote Today like 1-2hours ago in two of my accounts the current skill i was training went from 2days xhours from completion to 15+days(havent changed the skill queue list at all in the last 2 weeks) . And in other accounts 3-4days ago when i rearranged the skill queue or added new skills there was an increase in the skill queue time of completion . |
 Smertyukovitch Caladari CareBear Corporation 11 |
Posted - 2015.11.12 19:48:19 -
[57] - Quote Tara Sarison wrote: My skill queue is stuck at "Completion Imminent" and has been for (I would estimate) about 9 hours. Is this the fix that was implemented, or should I expect another one? Same thing happened to me. When i saw my skill queue stuck, i paused it and restarted again. It seemed to be stuck as before so i relogged. Then i finnaly saw next skill only starting to be trained. By the looks of things i lost about 1 hour and i'm now worried thing might happen again. |
Sylvia Kildare Center for Advanced Studies Gallente Federation 0 |
Posted - 2015.11.12 20:14:25 -
[58] - Quote CCP Habakuk wrote: Reimbursement: We are collecting a list of all affected characters and calculate the lost training time. Next week (probably during the DT on Tuesday) we will add unallocated skill points to all these characters. The current skill training progress will NOT be changed back to the original schedule. Thanks for the information about the glitch itself and then especially this specific clarification about the fix. For those of us who had skills that were on schedule to finish on or before the 17th, this news is a welcome relief. As now, our skills that are due to be done wayyyyyy after the 17th due to the glitch can just apply the unallocated SP after DT on Tuesday the 17th and... hopefully be just about set in terms of getting back to our regular schedule. Perhaps there will even be some left over to apply to other skills, but time will tell! |
 Amateratsu The Pegasus Project 89 |
Posted - 2015.11.12 21:17:58 -
[59] - Quote Just tried to pause my skill to reset / sync api data (Eve-Mon ect) with in game progress,. Skill training would not pause, pause button not working, so swapped training skill with next skill in queue. Training skill reset to level 4 wiping 11 days worth of training (including several hours of accelerated training before my advance blood acceleraator expired on 2nd november). I hope the servers are still tracking / logging these losses.... |
 Jerome Gouillot Pangalactic Frontline Supply Agency 26 |
Posted - 2015.11.12 21:18:17 -
[60] - Quote I have the weird issue that my skill seems to train backwards at accelerated speed. Yesterday I had 5 days remaining for Logi V, this morning 6 and now 8? THis seems to be not the same issue as described in here. |
 Manny Ortega Beer Brewers Co-Operative 0 |
Posted - 2015.11.12 21:24:49 -
[61] - Quote Well.. Though that this was just someone else's problem for a while but no.. Logged in and found that my Skill Points had reset from 16hrs left of Outpost Construction III to 1D 17H remaining (not sure about my other Chars as I don't go round spying over their shoulders but assume something similar has happened). My simple questions are: 1. Is everyone going to be compensated for any SP problems or only those that have the gall to complain about it. 2. if one person complains who has multiple chars and only lists one char being affected (cause he/she was stoopid n forgot to check them all) does it mean all those chars are going to be reimbursed or just the one who noted the problem. 3. When are CCP going to learn to refrain from using words such as 'Resolved, Successful' etc. when obviously what they are referring to has not been 'resolved' nor has something that ends up broken been 'successful' and, 4. STOP BREAKING OUR TOYS (go break someone else's for a change!). |
 Jennsen Paris Frontier Adventurers 44 |
Posted - 2015.11.12 21:44:46 -
[62] - Quote Thanks for the hard work guys. You often fix things before I even know there's a problem. |
 Mario Putzo 1559 |
Posted - 2015.11.12 21:45:16 -
[63] - Quote -7 days -14 days -27 days and that is just the characters ive checked...i dont think ill be logging in anyone else today thanks CCP. This of course doesn't include the reset from logging into the game moments ago. If you log in after DT, you get reset, if you log in again now you get reset, thats another 8-9 hours of training lost. Guess EVE Offline is real. |
 Sjxx Moira. Villore Accords 3 |
Posted - 2015.11.12 22:07:48 -
[64] - Quote I have lost approximately 20,000 SP. I have raised a ticket to query this and attached screenshots. Hopefully I get reimbursed. Very annoying :( |
Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.12 23:21:14 -
[65] - Quote It just happend to me also, after changing some things in my queue. My current training skill (battleship IV) started from scratch . Hope this problem gets solved and i get reinbursed  |
 Edward Olmops DUST Expeditionary Team Good Sax 316 |
Posted - 2015.11.12 23:26:58 -
[66] - Quote Related question: can it be that training times related to Blood Raider Accelerators were computed strangely? I wasnt online much but somehow... skills that were accelerated in the beginning would they complete at the higher SP rate unless you rearrange the queue? Because one time afte I logged in like 2days after the booster effect ended I rearranged the skill queue an suddenly the remaining time went up and I had like 200k SP less. Remaining time changed back to the previous value after I consumed a new booster. |
 Exsu Deninard Stellar Preparation And Consolidation Enterprise 0 |
Posted - 2015.11.13 00:20:54 -
[67] - Quote I had approx of 7 hours left in Caldari Cruiser IV and everything was fine until I added Gallente Cruiser III skill to training queue and remaining time of Caldari Cruiser changed to 2D 5H 36M. I know that 2 days isnt much of training time lost but still sad thing to happen. |
 baltec1 Bat Country Goonswarm Federation 16911 |
Posted - 2015.11.13 01:29:17 -
[68] - Quote This will teach you lot for logging in. Join Bat Country today and defend the Glorious Socialist Dictatorship |
 Johny Rambo Federal Navy Academy Gallente Federation 4 |
Posted - 2015.11.13 01:37:04 -
[69] - Quote I only logged into one of my accounts now (literally 10 minutes ago) to set new skill and it seems the training queue went back 2.5 months! I lost 2.5 months of training, wtf is going on? |
 Blake Shield This and That Enterprises 0 |
Posted - 2015.11.13 04:59:38 -
[70] - Quote Hi, Same problem half an hour ago. My current skil trainingl is Mining Frigate V and was at 3D 19H and after i moved a skill in my queue and applied jumped to 5D and 7H. Not a big delay but still...another 2 long days. Pls help :) |
 Tanya Magnussen Dreddit Test Alliance Please Ignore 1 |
Posted - 2015.11.13 05:11:40 -
[71] - Quote I just want to chime in this issue seems to have hit me late. I logged in around 1900 UTC and jumpcloned from a clone with +3's to a clone with +4's and my Capital Shield Operation V train went from 11.5 hours to over 2 days. |
 Dyllan Ma'tar Anarchist Industrial Syndicate of New Eden 3 |
Posted - 2015.11.13 06:07:15 -
[72] - Quote The completion of my current skill is not as imminent as I was lead to believe. Yes, definitely seems to be stuck on that last less then a second. > You can win with certainty with the spirit of "one cut". ~ Miyamoto Musashi |
Johny Rambo Federal Navy Academy Gallente Federation 5 |
Posted - 2015.11.13 08:58:57 -
[73] - Quote Relogging does not fix 'completion' issue :/ How about CCP gives us some realistic update on this issue? Also the reimbursement on Tuesday does not help for the issue of lost game time (I didn't plan to skill one of my characters further, but instead to sell it and now I can't do it before Tuesday). |
 Scipio Artelius The Vendunari End of Life 40782 |
Posted - 2015.11.13 09:01:22 -
[74] - Quote Johny Rambo wrote: How about CCP gives us some realistic update on this issue? How about you realistically read the updates they've provided so far. Like this one for example: https://forums.eveonline.com/default.aspx?g=posts&m=6163486#post6163486 If you are genuinely worried about the impact of this on the sale of a character, then raise a petition for the extra days you now need to add to game time. CCP is usually pretty accomodating in these sorts of situations, so ask for the days instead of paying another month. |
Johny Rambo Federal Navy Academy Gallente Federation 5 |
Posted - 2015.11.13 09:19:36 -
[75] - Quote Scipio Artelius wrote: Johny Rambo wrote: How about CCP gives us some realistic update on this issue? How about you realistically read the updates they've provided so far. Like this one for example: https://forums.eveonline.com/default.aspx?g=posts&m=6163486#post6163486 This update suggests the issue is fixed (which is not the case). There is no warning for players not to log in, if some of their skills training completed since DT yesterday (which modifies the queue automatically and screws your training at the very moment you log in). Also the suggested fix for not completining training (relogging) does not work. CCP failed miserably with 'solving' the issue and announcing it, which only caused more players to be affected. |
Scipio Artelius The Vendunari End of Life 40782 |
Posted - 2015.11.13 09:47:04 -
[76] - Quote Johny Rambo wrote: This update suggests the issue is fixed (which is not the case). Fair enough. My mistake. Is certainly fixed on my characters. But others not so lucky yet it seems. |
 Drazharu KarmaFleet Goonswarm Federation 0 |
Posted - 2015.11.13 09:51:57 -
[77] - Quote Well i put in a ticket anyway just to be on the safe side as it happened today so im not sure if issues are resolved as stated by CCP. |
 Felix Crusher House Aratus Goonswarm Federation 3 |
Posted - 2015.11.13 10:13:20 -
[78] - Quote This isn't fixed, just a few minutes ago I added a second skill to my queue and now it suddenly indicates I've lost about 16 days of progress on my current skill in training. |
Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.13 10:29:06 -
[79] - Quote So instead of dealing with the problem ASAP, we've been told to wait until tuesday ???? By that time i will be finishing 3 skills to train. How the F... do i know how many SP's i will lose , and how the F... do i know in the case they will reimburse , that i get the correct amount ? |
 Nometh Xergent 1331 |
Posted - 2015.11.13 11:19:05 -
[80] - Quote I have lost like 2 days of training on my road to Caldari Cruiser lvl 5.. It was 20 days from the start, and that was like 4 days ago.. Now i have 19 days left.. Should'nt i have like 16 days left and not 19..? GÇ£IGÇÖve always loathed the necessity of sleep. Like death, it puts even the most powerful men on their backs.GÇ¥ |
 Saeko Allas-Rui French Kiss Singularity Astromechanica Federatis 4 |
Posted - 2015.11.13 11:36:46 -
[81] - Quote It seems that it is happening again today. I didn't have any trouble yesterday but today one of my chars lost 3 days and I don't dare connecting the others Edit: According to EveMon, the skillqueue doesn't break if you don't log in. That's something I guess |
 Yadaryon Vondawn Alius Itineris Virtus 67 |
Posted - 2015.11.13 11:43:42 -
[82] - Quote Lost aprox 14 days worth of training in High speed maneuvering, DT did not fix it. I have no unallocated SP. Is there an update to this? |
 Ezekiel Draconis Cerberus Federation SpaceMonkey's Alliance 0 |
Posted - 2015.11.13 12:06:53 -
[83] - Quote not amused I went from 3days 11hourd from minmatar battle cruiser 5 I now need 23 days 11hours it lost all its progression abd the news item that mentions sp reinbursment will be when skill would have finished so dear ccp does this mean you will give me the sp to get the 20 days of a 6x skill back |
 Chuck Dexter Full Contact Public-Enemy 19 |
Posted - 2015.11.13 12:27:31 -
[84] - Quote Yeah, same problem here. Skill: Torpedo Specialization was on already level 5, now it is on level 4 and the Skill i activated after Torpedo Spec Level V was Bomb Deployment on Level 4 and then Level 5. Last status was, that a have still to go 11 days to put Bomb Deployment on Level V but now there is the Information, that i need 11 days to reach Bomb Deployment on Leve 4!!!! Guys, pls fix this, because Im in need for this skills! kind regards chucky |
 Tarwiin Caldari Provisions Caldari State 5 |
Posted - 2015.11.13 13:11:55 -
[85] - Quote Just pointing out that actually yesterday, one of my toons did not have an issue like above. This morning though, when I logged in, my Gallente BS 5 training went from like 9 days left to restarting and currently has 27 Days left. So, it doesn't look like it's fixed per se. Unless CCP is still adjusting things. |
 KANIN oman Astral Silence Darwinism. 0 |
Posted - 2015.11.13 13:21:48 -
[86] - Quote i had 1 Day 7 Hr's left on what was a 17D 19 HR skill..i would have been done on November 14th now i have 15 D 17 Hr's left. That means what (skill )was next won't even start for another 16 Days..Even IF THEY GIVE ME this skill ( on Nov.17th ) i will have lost 3 Days of skill training on the next skill in line .i will never see my Skill training fixed ...i would had been better off never using the Cerebral ...financially and skill training wise....I'm so pissed right now i can't even think straight! |
 Alice Ng Infinity Engine Sleeping Dragons 0 |
Posted - 2015.11.13 13:24:30 -
[87] - Quote This has not been fixed at DT as promised. I now have two toons who have long skills totally reset. Can we have a comment on this please ? |
 Bleeyds Dallocort KarmaFleet Goonswarm Federation 0 |
Posted - 2015.11.13 13:29:59 -
[88] - Quote Can also confirm, still not fixed. I only lost about 12 hours of training when I adjusted queue last night. Can't imagine how upsetting it is for those that lost much, much more. |
 Red Noggin Dark-Rising Decayed Orbit 0 |
Posted - 2015.11.13 13:49:11 -
[89] - Quote Lost 23 days last night when I swapped training skill to my alt.... not happy  |
 Kanins PLANET PARADISE 0 |
Posted - 2015.11.13 13:49:16 -
[90] - Quote Same Here...went from having 2days left on Warhead Upgrade level 5 to 17Days again...never touched skill training ..never jump cloned .Tried everything to leave skill training alone.(was waiting on skill completion ). now i'm stuck in my IMPROVED Implants =(expensive clone) till matter is fixed on 2015,11.17 probably still won't get LVL 5 skill on that day. Thanks for ruining what was fun for me...those guys wanting free SP shame on you!...all i want is my Skill Completed and the chance to go back playing normally with another skill starting as expected |
 Ben Fenix Multiplex Gaming 19 |
Posted - 2015.11.13 13:59:49 -
[91] - Quote Will unsubbing my 8 accounts protect them from this incredibly horrible issue? Capital Ships Matter ! |
Kanins PLANET PARADISE 0 |
Posted - 2015.11.13 14:02:35 -
[92] - Quote ONE MORE THING! who ever had the Bright idea ( Brain Fart ) to RESET everybody's last Training skill ..should be fired...giving us a few SP to make up for this screw up isn't gonna solve the issue of the fact we lost Days even weeks of training..and i doubt very seriously your gonna be able to RESET the way it was |
Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.13 14:07:52 -
[93] - Quote Kanins wrote: ONE MORE THING! who ever had the Bright idea ( Brain Fart ) to RESET everybody's last Training skill ..should be fired...giving us a few SP to make up for this screw up isn't gonna solve the issue of the fact we lost Days even weeks of training..and i doubt very seriously your gonna be able to RESET the way it was Don't you EVER do mistakes ? |
Kanins PLANET PARADISE 0 |
Posted - 2015.11.13 14:16:13 -
[94] - Quote Singur Augurao wrote: Kanins wrote: ONE MORE THING! who ever had the Bright idea ( Brain Fart ) to RESET everybody's last Training skill ..should be fired...giving us a few SP to make up for this screw up isn't gonna solve the issue of the fact we lost Days even weeks of training..and i doubt very seriously your gonna be able to RESET the way it was Don't you EVER do mistakes ? Brother !.....there was no need in this RESET...common since should tell you if you messed with your training after the Cerebral was gone then you should had expected to lose hours or days....CCP Reseting to please the few ( who rearranged there training ) only Damaged the people who never touched there training Que for the fact they had days or a month of training |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.13 14:18:00 -
[95] - Quote Ben Fenix wrote: Will unsubbing my 8 accounts protect them from this incredibly horrible issue? Not logging in might. After reading what you guys are writing here, I'm thinking it's better to not log-in at the moment. Already lost 2 days 18 hours yesterday, don't really want to lose anymore |
 Speedy Conzollis Only Fools and Horses 39 |
Posted - 2015.11.13 14:24:58 -
[96] - Quote lol, after reading the last few comments, I had to check I was on REDDIT  |
 Nyah Inzaghi Temporary Measures 2 |
Posted - 2015.11.13 14:27:36 -
[97] - Quote I have 2 accounts, this one went from circa 23 days left of JDC V to 39 days; so she lost somewhere around 16 days total, my other account however was unaffected but his plan I had altered, where as Nyah's had been unaltered. Curious as to how it will be resolved but on account of the fact that the skill still had over 20 days remaining it's no biggie to see how Tuesday's efforts pan out. Accidents happen :-/ |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.13 14:28:31 -
[98] - Quote Speedy Conzollis wrote: lol, after reading the last few comments, I had to check I was on REDDIT I wouldn't know, I don't use REDDIT. So are you saying it's working as it should be? |
Kanins PLANET PARADISE 0 |
Posted - 2015.11.13 14:28:46 -
[99] - Quote Avvy wrote: Ben Fenix wrote: Will unsubbing my 8 accounts protect them from this incredibly horrible issue? Not logging in might. After reading what you guys are writing here, I'm thinking it's better to not log-in at the moment. Already lost 2 days 18 hours yesterday, don't really want to lose anymore IT won't Matter Avvy they've RESET everybody's Training Que as of 2015.11.12...so what ever you were skilling it has all been reset to beginning of that skill ....so if you skilled for 30 days had 2 days left...your skilling 29 more days as of today |
Nyah Inzaghi Temporary Measures 2 |
Posted - 2015.11.13 14:36:44 -
[100] - Quote Kanins wrote: Avvy wrote: Ben Fenix wrote: Will unsubbing my 8 accounts protect them from this incredibly horrible issue? Not logging in might. After reading what you guys are writing here, I'm thinking it's better to not log-in at the moment. Already lost 2 days 18 hours yesterday, don't really want to lose anymore IT won't Matter Avvy they've RESET everybody's Training Que as of 2015.11.12...so what ever you were skilling it has all been reset to beginning of that skill ....so if you skilled for 30 days had 2 days left...your skilling 29 more days as of today This is not correct, My other character had 13 days remaining of one skill and 3 days remaining on another; both of them partially trained, neither of which has been affected as he has just completed the 3 day skill this morning and has moved on to the other 2 skills I added after the BR Covenant event and yet Cruise Missile Spec still only has 13 days remaining, as such has not been reset and it was never removed from the skill plan merely de-prioritised in the short term. To speculate I wonder if the addition of the two new skills added prior to the training issue has somehow operated as a prophylactic, I would also add that in regards to Nyah's training queue it is only the current skill which has suffered as the next skill in the queue is also partially trained but has not reset it still shows 49% complete. |
Speedy Conzollis Only Fools and Horses 39 |
Posted - 2015.11.13 14:39:21 -
[101] - Quote Avvy wrote: Speedy Conzollis wrote: lol, after reading the last few comments, I had to check I was on REDDIT I wouldn't know, I don't use REDDIT. So are you saying it's working as it should be? No, not at all. But the Devs have said they are looking at it and will allocate the lost SP when they can, so splerging in this thread is so pointless. Probably a good move not to read reddit. |
 Jadon Wallace School of Applied Knowledge Caldari State 13 |
Posted - 2015.11.13 14:40:57 -
[102] - Quote Is it safe to login? I don't want to lose weeks worth of training. |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.13 14:41:08 -
[103] - Quote Kanins wrote: Avvy wrote: Ben Fenix wrote: Will unsubbing my 8 accounts protect them from this incredibly horrible issue? Not logging in might. After reading what you guys are writing here, I'm thinking it's better to not log-in at the moment. Already lost 2 days 18 hours yesterday, don't really want to lose anymore IT won't Matter Avvy they've RESET everybody's Training Que as of 2015.11.12...so what ever you were skilling it has all been reset to beginning of that skill ....so if you skilled for 30 days had 2 days left...your skilling 29 more days as of today The reset time I'm guessing from what you said is when they made the error of not saving the progress. I lost mine after that, by changing the skill queue. It could be it had already reset but just hadn't updated in the UI until I altered the skill queue and hit the button. But I think that maybe unlikely as others later on were still getting their's reset and by then they should have had a couple of hours progress. I might be able to check that in-game, by looking at another skill with the same attribute (if I have one at the same level) because if it is the case the reset skill shouldn't have reset fully when the queue updated as it would have been reset slightly earlier. |
CCP Habakuk C C P C C P Alliance 1460 |
Posted - 2015.11.13 14:46:43 -
[104] - Quote Hi, As far as I can see from check logs after today's DT this issue is indeed properly fixed now. All affected characters will be reimbursed appropriately next week. If you see any further problems, then please send a bug report (F12 - Report Bug) and mention it here, but be aware that the lost skill training progress from before DT has not been corrected (you will receive unallocated skill points instead of the normal skill training time). --- I was now going through the latest batch of reports here to check if any issues are still occurring after this downtime: Alice Ng: I looked into our logs for you character and according to them you lost 10 days of training time yesterday, but nothing afterwards. These 10 days will be reimbursed next week. Bleeyds Dallocort: You lost several hours of skill training at 2:39 this night, which will also be reimbursed next week. Red Noggin: 23 days of lost training time confirmed and will be reimbursed next week. Kanins: Lost training time from yesterday also confirmed and will be reimbursed. And just random comments: Ben Fenix: The issue is already fixed. No need to unsub. :) Kanins: I don't think that firing me and my programmer would help you in any way now, but this will need to be decided by our manager. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
Jadon Wallace School of Applied Knowledge Caldari State 13 |
Posted - 2015.11.13 14:51:22 -
[105] - Quote CCP Habakuk wrote: Hi, As far as I can see from check logs after today's DT this issue is indeed properly fixed now. All affected characters will be reimbursed appropriately next week. If you see any further problems, then please send a bug report (F12 - Report Bug) and mention it here, but be aware that the lost skill training progress from before DT has not been corrected (you will receive unallocated skill points instead of the normal skill training time). --- I was now going through the latest batch of reports here to check if any issues are still occurring after this downtime: Alice Ng: I looked into our logs for you character and according to them you lost 10 days of training time yesterday, but nothing afterwards. These 10 days will be reimbursed next week. Bleeyds Dallocort: You lost several hours of skill training at 2:39 this night, which will also be reimbursed next week. Red Noggin: 23 days of lost training time confirmed and will be reimbursed next week. Kanins: Lost training time from yesterday also confirmed and will be reimbursed. And just random comments: Ben Fenix: The issue is already fixed. No need to unsub. :) Kanins: I don't think that firing me and my programmer would help you in any way now, but this will need to be decided by our manager. Is it safe to login and use the skill que? Appreciate your time. |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.13 14:54:50 -
[106] - Quote Jadon Wallace wrote: Is it safe to login and use the skill que? Appreciate your time. He's saying it's fixed, if it is it will be safe. Lost sp you get back next week. |
Bleeyds Dallocort KarmaFleet Goonswarm Federation 0 |
Posted - 2015.11.13 14:56:44 -
[107] - Quote CCP Habakuk wrote: Hi, As far as I can see from check logs after today's DT this issue is indeed properly fixed now. All affected characters will be reimbursed appropriately next week. Bleeyds Dallocort: You lost several hours of skill training at 2:39 this night, which will also be reimbursed next week. Thank you! |
Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.13 15:02:57 -
[108] - Quote How do we know the logs are indeed accurate? Can we receive some kind of info for every char, with the amount of SP lost? |
 Shannon DuPrez The Dysfunctionals Fidelas Constans 0 |
Posted - 2015.11.13 15:06:11 -
[109] - Quote I have lost sp on all of my pilots both with the blood raider accelleratora and also this latest issue. I know and also have faith ccp will have this sorted swiftly. Ccp keep up the ever changing meta :) |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.13 15:10:48 -
[110] - Quote Singur Augurao wrote: How do we know the logs are indeed accurate? Can we receive some kind of info for every char, with the amount of SP lost? I thought it was usually... the logs show nothing. I think the only way you can be certain, is if you know what you actually lost. I know roughly how much time I lost, so although I don't know exactly how much sp was lost, I should be able to work it out at least to have an idea if the reimbursement is kind of correct. |
Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.13 15:16:30 -
[111] - Quote Avvy wrote: Singur Augurao wrote: How do we know the logs are indeed accurate? Can we receive some kind of info for every char, with the amount of SP lost? I thought it was usually... the logs show nothing. I think the only way you can be certain, is if you know what you actually lost. I know roughly how much time I lost, so although I don't know exactly how much sp was lost, I should be able to work it out at least to have an idea if the reimbursement is kind of correct. What i'm trying to say is that i'm afraid i will not get the right amount reimbursed, according to my implants and remap. |
Avvy Republic University Minmatar Republic 209 |
Posted - 2015.11.13 15:18:29 -
[112] - Quote Singur Augurao wrote: Avvy wrote: Singur Augurao wrote: How do we know the logs are indeed accurate? Can we receive some kind of info for every char, with the amount of SP lost? I thought it was usually... the logs show nothing. I think the only way you can be certain, is if you know what you actually lost. I know roughly how much time I lost, so although I don't know exactly how much sp was lost, I should be able to work it out at least to have an idea if the reimbursement is kind of correct. What i'm trying to say is that i'm afraid i will not get the right amount reimbursed, according to my implants and remap. If you don't actually know what you lost, all you can do is put your faith in CCP and the logs. |
 ELGORDIO Multiplex Gaming The Bastion 3 |
Posted - 2015.11.13 15:33:06 -
[113] - Quote CCP Habakuk wrote: Hi, As far as I can see from check logs after today's DT this issue is indeed properly fixed now. All affected characters will be reimbursed appropriately next week. If you see any further problems, then please send a bug report (F12 - Report Bug) and mention it here, but be aware that the lost skill training progress from before DT has not been corrected (you will receive unallocated skill points instead of the normal skill training time). --- I was now going through the latest batch of reports here to check if any issues are still occurring after this downtime: Alice Ng: I looked into our logs for you character and according to them you lost 10 days of training time yesterday, but nothing afterwards. These 10 days will be reimbursed next week. Bleeyds Dallocort: You lost several hours of skill training at 2:39 this night, which will also be reimbursed next week. Red Noggin: 23 days of lost training time confirmed and will be reimbursed next week. Kanins: Lost training time from yesterday also confirmed and will be reimbursed. And just random comments: Ben Fenix: The issue is already fixed. No need to unsub. :) Kanins: I don't think that firing me and my programmer would help you in any way now, but this will need to be decided by our manager. Can you check mine. I seem to have had my skill reset this morning. Was doing Gallente BS 5, had maybe 9-10 days left, and it reset to the beginning. |
Mario Putzo 1559 |
Posted - 2015.11.13 15:38:44 -
[114] - Quote I understand that the initial skill loss is an easy fix SP @ DT - SP total @ the end of last skill completion, or something like that. But what of us who logged in numerous times yesterday and unfortunately reset the skill in training more than once. Is their logs showing the SP values here, I notice it was mentioned earlier that Skills were not being saved or something. In my case I lost not only several hours of training on Ore Freighter when i logged in @ DT, I also lost ~9 hours of training when I logged in yesterday afternoon (NA TZ) How is this other 9 hours being accounted for? Is it going to be based off a base SP value or are you going to be taking each individuals Attribute Layout + Implants vs Skill Attribute modifiers and giving SP out based on that? I am very concerned for some of my characters who were training very long and extensive skills, I can get over missing out on a couple hours on Ore Freighter, but if the Attributes are ignored in my training from yesterday over a long skill (such as Cap Ship V) that could end up adding days on to the end no? I hope this works out for the best, because this is pretty bothersome to me, heck even if I get all my SP missing back I am still being delayed in a playability sense by several more days of waiting on SP to be allocated to my account so I can use ships/mods I was expecting to be able to use (in case of ORE Freighter specifically) this weekend. |
Alice Ng Infinity Engine Sleeping Dragons 0 |
Posted - 2015.11.13 15:41:25 -
[115] - Quote CCP Habakuk wrote: Hi, Alice Ng: I looked into our logs for you character and according to them you lost 10 days of training time yesterday, but nothing afterwards. These 10 days will be reimbursed next week. Thanks that sounds about correct on both chars. |
Avvy Republic University Minmatar Republic 210 |
Posted - 2015.11.13 15:58:10 -
[116] - Quote Been in-game and changed the skill queue. It definitely seems to be working now. |
 GOB the Magician Enlightened Industries Goonswarm Federation 95 |
Posted - 2015.11.13 16:11:35 -
[117] - Quote I think I may have had this bug but I'm not completely sure. I filed a ticket and thanks in advance. Extra thanks if I'm wrong for wasting your time. |
Dagnar School of Applied Knowledge Caldari State 2 |
Posted - 2015.11.13 16:37:15 -
[118] - Quote CCP Habakuk wrote: Hi, As far as I can see from check logs after today's DT this issue is indeed properly fixed now. All affected characters will be reimbursed appropriately next week. If you see any further problems, then please send a bug report (F12 - Report Bug) and mention it here, but be aware that the lost skill training progress from before DT has not been corrected (you will receive unallocated skill points instead of the normal skill training time). --- I was now going through the latest batch of reports here to check if any issues are still occurring after this downtime: Alice Ng: I looked into our logs for you character and according to them you lost 10 days of training time yesterday, but nothing afterwards. These 10 days will be reimbursed next week. Bleeyds Dallocort: You lost several hours of skill training at 2:39 this night, which will also be reimbursed next week. Red Noggin: 23 days of lost training time confirmed and will be reimbursed next week. Kanins: Lost training time from yesterday also confirmed and will be reimbursed. And just random comments: Ben Fenix: The issue is already fixed. No need to unsub. :) Kanins: I don't think that firing me and my programmer would help you in any way now, but this will need to be decided by our manager. Do we need to petition to get the SP back? Because i have many characters and I didn't check them all. I just know that at least several lost a lot of SP due to my skill training being reset to the beginning. |
Blake Shield This and That Enterprises 0 |
Posted - 2015.11.13 16:37:15 -
[119] - Quote CCP Habakuk wrote: Hi, As far as I can see from check logs after today's DT this issue is indeed properly fixed now. All affected characters will be reimbursed appropriately next week. If you see any further problems, then please send a bug report (F12 - Report Bug) and mention it here, but be aware that the lost skill training progress from before DT has not been corrected (you will receive unallocated skill points instead of the normal skill training time). --- I was now going through the latest batch of reports here to check if any issues are still occurring after this downtime: Alice Ng: I looked into our logs for you character and according to them you lost 10 days of training time yesterday, but nothing afterwards. These 10 days will be reimbursed next week. Bleeyds Dallocort: You lost several hours of skill training at 2:39 this night, which will also be reimbursed next week. Red Noggin: 23 days of lost training time confirmed and will be reimbursed next week. Kanins: Lost training time from yesterday also confirmed and will be reimbursed. And just random comments: Ben Fenix: The issue is already fixed. No need to unsub. :) Kanins: I don't think that firing me and my programmer would help you in any way now, but this will need to be decided by our manager. Cool, but what about me, lost a day and a half today. The time back would be nice. |
Dyllan Ma'tar Anarchist Industrial Syndicate of New Eden 4 |
Posted - 2015.11.13 16:58:32 -
[120] - Quote Dyllan Ma'tar wrote: The completion of my current skill is not as imminent as I was lead to believe. Yes, definitely seems to be stuck on that last less then a second. Seems to be going forward again, but I have no idea how much time I lost. Before I think it fixed I'll have to be logged on when a skill completes. > You can win with certainty with the spirit of "one cut". ~ Miyamoto Musashi |
 Skir Skor Stay Frosty. A Band Apart. 29 |
Posted - 2015.11.13 17:26:13 -
[121] - Quote Dagnar wrote: Do we need to petition to get the SP back? Because i have many characters and I didn't check them all. I just know that at least several lost a lot of SP due to my skill training being reset to the beginning. No petition required. The fix is coming next week and will come in the form of Unallocated SP to all affected toons. |
Malchoir Skir Isk Efficiency 0 |
Posted - 2015.11.13 18:42:54 -
[122] - Quote Submitted bug reports, since I wasn't using an accelerator at the time, wasn't logged in and my skill queues are still off by 20 hours. |
 Petar Harad Sebiestor Tribe 123 |
Posted - 2015.11.13 19:59:22 -
[123] - Quote CCP Habakuk wrote: Let your manager know he should not fire you. Mistakes were made, but you have been helpfull and on the case. Thanks for that.... I don't think that firing me and my programmer would help you in any way now, but this will need to be decided by our manager. Now I will wait for the lost skill points to be given out. ...without the signatures, the world has descended into chaos. No one knows how long we have left...CCP Falcon |
 PewvPew Kublai Khan Holdings 0 |
Posted - 2015.11.13 21:08:49 -
[124] - Quote I believe I may have 3 characters' skill queues affected by this bug. How can I verify? |
 Casey Ambraelle EVE University Ivy League 15 |
Posted - 2015.11.13 22:56:10 -
[125] - Quote Lost about 8 days of Drone Durability training glad its been fixed |
 Armadar Tenichigo Kaigun 0 |
Posted - 2015.11.14 09:08:55 -
[126] - Quote Dear Support! Today I faced a problem, that yesterday in the training queue the advanced weapon upgrades lvl5 skill had 10 days back. After today's patch entered the game and the skill has 18 days 20 hours and the Heavy Drone Operation lvl5 also lost two days. Jump clone change did not happen and it was no traning pause. I want you to look at what kind of error was this, and please give back the lost days. Regards, armadar |
Nometh Xergent 1341 |
Posted - 2015.11.14 09:39:26 -
[127] - Quote Serously, whats the problem? I mean ive lost like 4,5 days now. That is ALOT. This is not RESOLVED. Change the name of the topic. GÇ£IGÇÖve always loathed the necessity of sleep. Like death, it puts even the most powerful men on their backs.GÇ¥ |
 Jareda Graeme Deep Space Logistics NightSong Directorate 0 |
Posted - 2015.11.15 13:56:46 -
[128] - Quote Had less than 12 hours to go for Advanced Weapons Upgrades, a 37 day timesink...was reset to another 19 days to go...I am not happy |
Avvy Republic University Minmatar Republic 217 |
Posted - 2015.11.15 14:48:36 -
[129] - Quote Are you guys saying they patched it today and now it's broken again? |
 Jim Paxon Scandium Defense and Security Inc. Dark - Alliance 0 |
Posted - 2015.11.15 17:21:30 -
[130] - Quote Hi, are there any new news? I trained Armarr Cruiser to level 5. 17 days reseted. :( regards, Jim |
Avvy Republic University Minmatar Republic 217 |
Posted - 2015.11.15 18:07:41 -
[131] - Quote Jim Paxon wrote: Hi, are there any new news? I trained Armarr Cruiser to level 5. 17 days reseted. :( regards, Jim Not that I'm aware of. At one point I think I read Tuesday, however the last thing I read didn't specify, it just said next week. So it will be sometime this week, somewhere between Monday and Friday at DT. Still optimistic that it might be Tuesday. |
 Ollie Cromwell Generations Gaming Fleet 4 |
Posted - 2015.11.16 10:03:03 -
[132] - Quote Lost about 17 days on "High Speed Manouvering" which was almost finished ... Started a Ticket on this, which automagically dissapeared... Needless to say I'm less than 'happy'... |
 Jerry T Pepridge Meta Game Analysis and Investment INC. 340 |
Posted - 2015.11.16 10:21:07 -
[133] - Quote Ollie Cromwell wrote: Lost about 17 days on "High Speed Manouvering" which was almost finished ... Started a Ticket on this, which automagically dissapeared... Needless to say I'm less than 'happy'... maybe changing the portrait of you character to sad face would sum it up better. have also been affected by the sp - lost sp across all my accounts, i trust ccp will fix it, not gonna ticket it. |
CCP Falcon 12546 |
Posted - 2015.11.16 18:25:18 -
[134] - Quote Ollie Cromwell wrote: Lost about 17 days on "High Speed Manouvering" which was almost finished ... Started a Ticket on this, which automagically dissapeared... Needless to say I'm less than 'happy'... It literally says in the original post not to file support tickets as we've identified all affected accounts: CCP Falcon wrote: If your characters are missing skillpoints, it will not be necessary to file a support ticket for this issue, we will be reimbursing all missed skill training With that in mind, we're still testing the reimbursement script for this, so the missing skillpoints won't be returned tomorrow, but we're hoping to have the reimbursement cleared up by the end of the week. CCP Falcon || EVE Universe Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
 Valterra Craven 592 |
Posted - 2015.11.17 03:11:31 -
[135] - Quote CCP Falcon wrote: Ollie Cromwell wrote: Lost about 17 days on "High Speed Manouvering" which was almost finished ... Started a Ticket on this, which automagically dissapeared... Needless to say I'm less than 'happy'... It literally says in the original post not to file support tickets as we've identified all affected accounts: CCP Falcon wrote: If your characters are missing skillpoints, it will not be necessary to file a support ticket for this issue, we will be reimbursing all missed skill training With that in mind, we're still testing the reimbursement script for this, so the missing skillpoints won't be returned tomorrow, but we're hoping to have the reimbursement cleared up by the end of the week. Yeah, and you guys also said that you would fix the issue of reimbursement SP being sent to the wrong characters after your patch took tanq down for almost a whole day. That fix never happened. |
Jerry T Pepridge Meta Game Analysis and Investment INC. 343 |
Posted - 2015.11.17 03:17:03 -
[136] - Quote Valterra Craven wrote: Yeah, and you guys also said that you would fix the issue of reimbursement SP being sent to the wrong characters after your patch took tanq down for almost a whole day. That fix never happened. the portrait matches the disposition for this one its fascinating. |
 Shailagh Shield of Mjolnir 106 |
Posted - 2015.11.17 04:53:14 -
[137] - Quote Valterra Craven wrote: CCP Falcon wrote: Ollie Cromwell wrote: Lost about 17 days on "High Speed Manouvering" which was almost finished ... Started a Ticket on this, which automagically dissapeared... Needless to say I'm less than 'happy'... It literally says in the original post not to file support tickets as we've identified all affected accounts: CCP Falcon wrote: If your characters are missing skillpoints, it will not be necessary to file a support ticket for this issue, we will be reimbursing all missed skill training With that in mind, we're still testing the reimbursement script for this, so the missing skillpoints won't be returned tomorrow, but we're hoping to have the reimbursement cleared up by the end of the week. Yeah, and you guys also said that you would fix the issue of reimbursement SP being sent to the wrong characters after your patch took tanq down for almost a whole day. That fix never happened. I wish they tested the code this much in the first place |
 Yockerbow Aliastra Gallente Federation 52 |
Posted - 2015.11.17 07:23:32 -
[138] - Quote I actually had Biology V reset after you announced the problem was fixed; presumably I'm not the only one who had something similar happen. Will those who had similar issues also be reimbursed automatically? |
 Autumn Equinox Red Dwarf Mining Corporation space weaponry and trade 1 |
Posted - 2015.11.17 11:11:09 -
[139] - Quote Downtime on the 17th November 2015 has now completed. The original skill has not been completed THE EXPECTED UNALLOCATED SP HAS NOT BEEN APPLIED my unallocated SP (yes, I kept some it from the learning skill removal) is the only unallocated SP present. |
 Rongbo Wen Righteous Choirboys Tactical Narcotics Team 0 |
Posted - 2015.11.17 11:12:42 -
[140] - Quote No Unallocated Skillpoints received after downtime ???? Just seen an update on this saying end of week!! so frustrating. |
Rylande Talvanen Rabble Inc. Rabble Alliance 0 |
Posted - 2015.11.17 11:13:21 -
[141] - Quote Autumn Equinox wrote: Downtime on the 17th November 2015 has now completed. The original skill has not been completed THE EXPECTED UNALLOCATED SP HAS NOT BEEN APPLIED my unallocated SP (yes, I kept some it from the learning skill removal) is the only unallocated SP present. http://community.eveonline.com/news/news-channels/eve-online-news/skill-training-reimbursement-post-downtime-training-issue-on-november-12th/ |
Autumn Equinox Red Dwarf Mining Corporation space weaponry and trade 1 |
Posted - 2015.11.17 11:26:59 -
[142] - Quote Would have been nice for that announcement to be put into this thread by a Dev, or the article to be in the launcher news. Anyway - thank you Rylande for updating us. @ CCP - please can you update any future announcements on this subject to this thread as well. As you put in the previous announcement, we could look / discuss in this thread. |
Soolarize The Icarian Oath Utopian Society United Corporation Alliance 8 |
Posted - 2015.11.17 11:31:20 -
[143] - Quote no SP allocated after downtime. Thanks for nothing CCP, really, in one week you managed to: - release a Mac launcher that keeps crashing - didn't release El Capitan support (don't tell me you just learnt it was coming) - Make the IGB crash endlessly - Stole SP to multiple users. CEO @ The Icarian Oath Utopian Society [I.OUS] |
Drazharu KarmaFleet Goonswarm Federation 0 |
Posted - 2015.11.17 11:37:33 -
[144] - Quote Soolarize wrote: no SP allocated after downtime. Thanks for nothing CCP, really, in one week you managed to: - release a Mac launcher that keeps crashing - didn't release El Capitan support (don't tell me you just learnt it was coming) - Make the IGB crash endlessly - Stole SP to multiple users. Sometimes its hard to read , a few posts earlier yesterday CCP Falcon wrote something. HINT!! its about reimbursement. End of this week |
Scipio Artelius The Vendunari End of Life 40841 |
Posted - 2015.11.17 11:37:35 -
[145] - Quote Soolarize wrote: no SP allocated after downtime. Thanks for nothing CCP, really, in one week you managed to: ... - Stole SP to multiple users. Read the news. http://community.eveonline.com/news/news-channels/eve-online-news/skill-training-reimbursement-post-downtime-training-issue-on-november-12th/ They stole them? I hope they keep them then. Wouldn't be a really great thief to reimburse them. |
Drazharu KarmaFleet Goonswarm Federation 0 |
Posted - 2015.11.17 11:39:51 -
[146] - Quote Scipio Artelius wrote: Soolarize wrote: no SP allocated after downtime. Thanks for nothing CCP, really, in one week you managed to: ... - Stole SP to multiple users. Read the news. http://community.eveonline.com/news/news-channels/eve-online-news/skill-training-reimbursement-post-downtime-training-issue-on-november-12th/ They stole them? I hope they keep them then. Wouldn't be a really great thief to reimburse them. Finally someone that reads |
 Iphigeneia Center for Advanced Studies Gallente Federation 33 |
Posted - 2015.11.17 11:47:33 -
[147] - Quote Man, I was looking forward to my reimbursement today, and when I didn't see a patch or a note on the launcher I had to hunt up this thread to find out that the mechanic for reimbursing SP was still being tested. Could you maybe have put that as a news item on the launcher, CCP? Might've prevented some of the butthurt leaking onto this thread ;) |
 test bumm University of Caille Gallente Federation 3 |
Posted - 2015.11.17 11:49:28 -
[148] - Quote Would people please stop saying what a good job CCP are doing FFS...!!! I am beginning to think you are all GM's alts!!! They are the best company I know on how to make a small fortune---START WITH A LARGE ONE!!! Heads should roll however it probably won't go high enough!! Their customer support for a paying player base is atrotious "hoping to have the reimbursement cleared up by the end of the week." sounds pretty weak from the previous after DT Tuesday. Any the obligatory "free Skill Point rant and I'm done |
 Nismo Anninen Surreal corp The Afterlife. 3 |
Posted - 2015.11.17 11:51:12 -
[149] - Quote fine work guys. as always however |
 Tohn Zanius Oscura Simmetria Yulai Federation 3 |
Posted - 2015.11.17 11:52:20 -
[150] - Quote CCP Falcon wrote: the missing skillpoints won't be returned tomorrow, but we're hoping to have the reimbursement cleared up by the end of the week. I've dronk so many blood raider drug to be able to fly a BC last week.. and now i'm still queuing those skills i needed to. That was very frustrating. I hope that the reimbursement also keep into account not only the net SP lost, but also the delay we are experiencing in the game, and that all of us that used brain accelerators to have skill finished faster and are still waiting get some extras back. More SP or the isk spent for the useless bloodraiders... what you feel more correct, but it must be taken into account in this reimbursement Btw, shitz happenz, i know.. so pls keep on the hard work and have all of us happy with what will come in EVE in the near and far future. |
Rylande Talvanen Rabble Inc. Rabble Alliance 1 |
Posted - 2015.11.17 11:52:29 -
[151] - Quote Autumn Equinox wrote: Would have been nice for that announcement to be put into this thread by a Dev, or the article to be in the launcher news. Anyway - thank you Rylande for updating us. @ CCP - please can you update any future announcements on this subject to this thread as well. As you put in the previous announcement, we could look / discuss in this thread. Check post #133, a dev has stated that the reimbursement would be pushed back :) |
Scipio Artelius The Vendunari End of Life 40841 |
Posted - 2015.11.17 11:57:16 -
[152] - Quote test bumm wrote: Heads should roll however it probably won't go high enough!! In the absence of rolling heads, are rolling eyes ok? <--- like this |
test bumm University of Caille Gallente Federation 4 |
Posted - 2015.11.17 12:01:12 -
[153] - Quote Quote: Check post #133, a dev has stated that the reimbursement would be pushed back :) Another GM alt spotted who reads these posts besides GM's unless they have to and everyone knows how easy it is to trawl through - right- ? Besides, I put a support ticket in straight after it happened and the written response was "this will be done automatically during downtime within the next few days". Perhaps they should have said months or whenever we get people free from making new skins. Whatever. |
Soolarize The Icarian Oath Utopian Society United Corporation Alliance 8 |
Posted - 2015.11.17 12:03:32 -
[154] - Quote test bumm wrote: Quote: Check post #133, a dev has stated that the reimbursement would be pushed back :) Another GM alt spotted who reads these posts besides GM's unless they have to and everyone knows how easy it is to trawl through - right- ? Besides, I put a support ticket in straight after it happened and the written response was "this will be done automatically during downtime within the next few days". Perhaps they should have said months or whenever we get people free from making new skins. Whatever. Totally agree with you, I had the same "will come back at next patch" then "we're aiming at next downtime" and now it's "we're HOPING to do something by the end of the week" If they don't know what's happening, they can say so. There's no shame in being stuck with an issue, but saying otherwise and promising things they can't deliver is just plain boring. CEO @ The Icarian Oath Utopian Society [I.OUS] |
Armadar Tenichigo Kaigun 0 |
Posted - 2015.11.17 12:15:14 -
[155] - Quote no SP allocated after downtime. Thanks for nothing CCP, really, in one week you managed to: slow work as the Hungarian authorities ---------------------------------------------------------------------------------------------------------------------- |
 Bogelcat Convicts and Savages Shadow Cartel 0 |
Posted - 2015.11.17 13:31:22 -
[156] - Quote same, no sp. hope its sorted soon |
 Persifonne The Scope Gallente Federation 64 |
Posted - 2015.11.17 13:42:21 -
[157] - Quote Soolarize wrote: test bumm wrote: Quote: Check post #133, a dev has stated that the reimbursement would be pushed back :) Another GM alt spotted who reads these posts besides GM's unless they have to and everyone knows how easy it is to trawl through - right- ? Besides, I put a support ticket in straight after it happened and the written response was "this will be done automatically during downtime within the next few days". Perhaps they should have said months or whenever we get people free from making new skins. Whatever. Totally agree with you, I had the same "will come back at next patch" then "we're aiming at next downtime" and now it's "we're HOPING to do something by the end of the week" If they don't know what's happening, they can say so. There's no shame in being stuck with an issue, but saying otherwise and promising things they can't deliver is just plain boring. This is true for most of the world. But an interesting fact and study that came out during the Walking in Stations debacle from the open glass door reviews and the ex dev interviews was that Icelanders have a different culture. I mean they were vikings. Its in their culture, the HATE TO ADMiT WRONG. Its fact. Not being rasicst here, just stating societal studies and cultural facts. It is seen by some Icelanders that admitting failure is a punishment and shame worse than death. Thats just how they are culturally and while this is a good thing sometimes, when they are wrong god its like a brock wall |
Basher Orlenard Starcall Intergalactic Wicked Nations 0 |
Posted - 2015.11.17 13:48:11 -
[158] - Quote I got 5 of the hours I lost back. still waiting on the other 18. Ridiculous that I'm spending more time waiting on half a level 4 skill when i could be almost finished with the level 5 training by now if I had just restarted it. |
Soolarize The Icarian Oath Utopian Society United Corporation Alliance 9 |
Posted - 2015.11.17 14:25:06 -
[159] - Quote Persifonne wrote: Soolarize wrote: test bumm wrote: Quote: Check post #133, a dev has stated that the reimbursement would be pushed back :) Another GM alt spotted who reads these posts besides GM's unless they have to and everyone knows how easy it is to trawl through - right- ? Besides, I put a support ticket in straight after it happened and the written response was "this will be done automatically during downtime within the next few days". Perhaps they should have said months or whenever we get people free from making new skins. Whatever. Totally agree with you, I had the same "will come back at next patch" then "we're aiming at next downtime" and now it's "we're HOPING to do something by the end of the week" If they don't know what's happening, they can say so. There's no shame in being stuck with an issue, but saying otherwise and promising things they can't deliver is just plain boring. This is true for most of the world. But an interesting fact and study that came out during the Walking in Stations debacle from the open glass door reviews and the ex dev interviews was that Icelanders have a different culture. I mean they were vikings. Its in their culture, the HATE TO ADMiT WRONG. Its fact. Not being rasicst here, just stating societal studies and cultural facts. It is seen by some Icelanders that admitting failure is a punishment and shame worse than death. Thats just how they are culturally and while this is a good thing sometimes, when they are wrong god its like a brock wall I'm gonna be a cold-hearted ****** here but with all due respect, you can be from Iceland, Muricah or god damn Mars if you want, I don't care, it's business here. I pay for a service, the service is meant to come with certain features, one of these goes snafu, the provider over promises and seem to have not a clue of what's wrong, and the bare customer service communications we are right to have is atrocious, so yeah I'm pissed and yeah what they're doing here is ridiculous. Now I wish them all the best to fix everything as soon as possible, we're still in love with EVE after all! CEO @ The Icarian Oath Utopian Society [I.OUS] |
Red Noggin Dark-Rising Decayed Orbit 0 |
Posted - 2015.11.17 21:26:40 -
[160] - Quote Please Please Please do not let this go on to the weekend again!!! I've lost 23 days training and my training plan has not gone to pot, and wont be able to catch back..... Moan over just get it fixed right ASAP |
 Will Howard Dark Skies Dojo 0 |
Posted - 2015.11.17 22:16:55 -
[161] - Quote CCP Falcon wrote: With that in mind, we're still testing the reimbursement script for this, so the missing skillpoints won't be returned tomorrow, but we're hoping to have the reimbursement cleared up by the end of the week. Which is code for early next October? |
Jadon Wallace School of Applied Knowledge Caldari State 19 |
Posted - 2015.11.18 03:36:10 -
[162] - Quote Would be nice if this was sorted soon and backtracked to account for all factors, I also lost out to this. Waiting keenly for weeks end. |
 Niko Zino Center for Advanced Studies Gallente Federation 7 |
Posted - 2015.11.18 11:12:12 -
[163] - Quote Everywhere, everywhen, in every chat and corp, the mantra "eve is a game about patience. Plod on, hone your knowledge and you'll get better at it". Then you go to the forums to witness the very lack of what the very same people probably tell their newcomers... :eyeroll: I have lost quite a few days of training as well, but in the grand scheme of things, I don't plan *just* for the next couple of weeks, and will therefore be able to reinvest the SPs if not in the skill I am currently training, then the next in my queue, the net loss being zilch. Grow up, be as nice as you can within the constraints of the situation, and maybe - just maybe - the devs will stop treating you guys as a bunch of whiny kids and make "quality of life" a higher priority. Imagine - just imagine - if they get the reimbursement script wrong and your corpmate who hasn't lost a single SP is granted a couple millions of them. How much will you scream *then*? Now, if the SPs I have lost in this affair are indeed not given back, I will (as nicely as possible) say so. No one's asking you to be a teletubby. Just not that kid in the back of the car you really REALLY want to smack along the earhole, or failing that heavily sedate. CAS, the NPC Corp that Does StuffGäó |
 Anize Oramara The Arch Dashing Dashers 572 |
Posted - 2015.11.18 11:30:55 -
[164] - Quote Niko Zino wrote: Everywhere, everywhen, in every chat and corp, the mantra "eve is a game about patience. Plod on, hone your knowledge and you'll get better at it". Then you go to the forums to witness the very lack of what the very same people probably tell their newcomers... :eyeroll: I have lost quite a few days of training as well, but in the grand scheme of things, I don't plan *just* for the next couple of weeks, and will therefore be able to reinvest the SPs if not in the skill I am currently training, then the next in my queue, the net loss being zilch. Grow up, be as nice as you can within the constraints of the situation, and maybe - just maybe - the devs will stop treating you guys as a bunch of whiny kids and make "quality of life" a higher priority. Imagine - just imagine - if they get the reimbursement script wrong and your corpmate who hasn't lost a single SP is granted a couple millions of them. How much will you scream *then*? Now, if the SPs I have lost in this affair are indeed not given back, I will (as nicely as possible) say so. No one's asking you to be a teletubby. Just not that kid in the back of the car you really REALLY want to smack along the earhole, or failing that heavily sedate. I often plan my skill training so that certain skills finish on/just before the weekend as that is when I'll be able to test out or play a lot. It does kinda suck when that's messed up for weeks on end. A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier |
Niko Zino Center for Advanced Studies Gallente Federation 7 |
Posted - 2015.11.18 11:33:11 -
[165] - Quote So? it offsets your meticulously prepared Plan by two weeks, if not one. The SPs you will be granted will *accelerate* the next leg of it and you will be back on track. CAS, the NPC Corp that Does StuffGäó |
Anize Oramara The Arch Dashing Dashers 572 |
Posted - 2015.11.18 11:35:30 -
[166] - Quote Niko Zino wrote: So? it offsets your meticulously prepared Plan by two weeks, if not one. The SPs you will be granted will *accelerate* the next leg of it and you will be back on track. Relax, I didn't say I'm quitting over it, just that it sucks. Some people are a little too worked up over it but have some empathy geez. A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier |
Persifonne The Scope Gallente Federation 64 |
Posted - 2015.11.18 12:37:16 -
[167] - Quote Niko Zino wrote: Everywhere, everywhen, in every chat and corp, the mantra "eve is a game about patience. Plod on, hone your knowledge and you'll get better at it". Then you go to the forums to witness the very lack of what the very same people probably tell their newcomers... :eyeroll: I have lost quite a few days of training as well, but in the grand scheme of things, I don't plan *just* for the next couple of weeks, and will therefore be able to reinvest the SPs if not in the skill I am currently training, then the next in my queue, the net loss being zilch. Grow up, be as nice as you can within the constraints of the situation, and maybe - just maybe - the devs will stop treating you guys as a bunch of whiny kids and make "quality of life" a higher priority. Imagine - just imagine - if they get the reimbursement script wrong and your corpmate who hasn't lost a single SP is granted a couple millions of them. How much will you scream *then*? Now, if the SPs I have lost in this affair are indeed not given back, I will (as nicely as possible) say so. No one's asking you to be a teletubby. Just not that kid in the back of the car you really REALLY want to smack along the earhole, or failing that heavily sedate. Shut up and don't you dare tell me what to do or how to act. My mom trys that and I tell her to shut it too yo |
 CiCiP Sux2 Rapid Withdrawal 2 |
Posted - 2015.11.18 12:58:34 -
[168] - Quote Forgiver me for not trolling through 166 posts to find the one that says that the SP re-imbursement has been pushed back - cause I still don't have it! Is a pretty good indicator, don't you think? But for the record this is in the same magnitude as the Volkwagen pollution emission cover up, both are directly related to programmers with no integrity, cause if you make a commitment to delivering something THAN MAKE SURE YOU HONOR THAT TO THE "PAYING" CUSTOMER....... Have a nice day. :) |
Avvy Republic University Minmatar Republic 227 |
Posted - 2015.11.18 13:18:58 -
[169] - Quote CiCiP Sux2 wrote: Forgiver me for not trolling through 166 posts to find the one that says that the SP re-imbursement has been pushed back - cause I still don't have it! Is a pretty good indicator, don't you think? But for the record this is in the same magnitude as the Volkwagen pollution emission cover up, both are directly related to programmers with no integrity, cause if you make a commitment to delivering something THAN MAKE SURE YOU HONOR THAT TO THE "PAYING" CUSTOMER....... Have a nice day. :) Using a character's name to have a dig at the company, you should expect a character name change. With programming you can't really guarantee a date of release, which is why new games get pushed back and even when they're released they still have issues. But those issues are seen as something they can deal with after the release. Now I'm not sure 100% about this but I think this game has more than one code in it, which can make changing things more awkward as well as having potentially more side effects when something is changed. The last time they reimbursed sp it didn't seem to go so well, so you can't blame them for wanting to get it right. Even then there may still be some issues. |
 erg cz Eleutherian Guard Villore Accords 364 |
Posted - 2015.11.18 15:54:02 -
[170] - Quote I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( . Absolutely free trial extension. Just click the link and get your extra 2 weeks of Eve for free! |
Red Noggin Dark-Rising Decayed Orbit 0 |
Posted - 2015.11.18 17:59:29 -
[171] - Quote I like throwing petrol on a fire!! Wonder what there focusing on ... FIRST GLIMPSE AT DECEMBER RELEASE - JOIN THE MASS TEST ON NOVEMBER 19 lol, There is nothing we can do about it, they said by the 20 so 2 downtime's left, and if its next week what can we all do about it apart from whine and post here.... Eventually it comes down to customer service which is all about not over promising and under delivering.... |
 Pantaira Kraken Exploration and Janitorial Services The Bastion 0 |
Posted - 2015.11.19 05:31:29 -
[172] - Quote CCP, I respectfully ask for a post on the progress of this issue. I like many others, dislike seeing skill cues increase in time, rather than decrease in time, then left wondering when is this going to be rectified? Can you please take 1 minute to clearly communicate to the forum the current status, and the expected fix date, as many of us continue to be effected by this situation and are truly left wondering about the quality of communication we expect from a game we pay to play, and also how this situation is being prioritised. Regards Pantaira |
Scipio Artelius The Vendunari End of Life 40852 |
Posted - 2015.11.19 06:30:36 -
[173] - Quote Pantaira wrote: Can you please take 1 minute to clearly communicate to the forum the current status, and the expected fix date, as many of us continue to be effected by this situation and are truly left wondering about the quality of communication we expect from a game we pay to play, and also how this situation is being prioritised. As per the news item on the 16th: http://community.eveonline.com/news/news-channels/eve-online-news/skill-training-reimbursement-post-downtime-training-issue-on-november-12th/ watch the patch notes and news for an update when it's available. patch notes: http://community.eveonline.com/news/patch-notes/patch-notes-for-parallax news: http://community.eveonline.com/news/news-channels/eve-online-news/ |
Pantaira Kraken Exploration and Janitorial Services The Bastion 0 |
Posted - 2015.11.19 08:02:27 -
[174] - Quote and as per the patch notes which didn't fix anything, no news about the issues still persisting has not released... |
Scipio Artelius The Vendunari End of Life 40852 |
Posted - 2015.11.19 08:04:04 -
[175] - Quote Pantaira wrote: and as per the patch notes which didn't fix anything, no news about the issues still persisting has not released... no, not yet. |
Jerry T Pepridge Meta Game Analysis and Investment INC. 352 |
Posted - 2015.11.19 08:33:45 -
[176] - Quote erg cz wrote: I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( . i know its a bandaid, but have you tried asking other players around you to reprocess for you, who knows you may even make a friend & start doing other things in eve. best of luck. |
erg cz Eleutherian Guard Villore Accords 364 |
Posted - 2015.11.19 09:16:09 -
[177] - Quote Jerry T Pepridge wrote: erg cz wrote: I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( . i know its a bandaid, but have you tried asking other players around you to reprocess for you, who knows you may even make a friend & start doing other things in eve. best of luck. For me there is no problem, to wait till the end of the week with refining. Problem is that if I would knew, that I will refine with low skill I would not do this right now, rather accumulating ore till it is fixed. But I noticed increased lost first after reprocessing was done. Absolutely free trial extension. Just click the link and get your extra 2 weeks of Eve for free! |
Jerry T Pepridge Meta Game Analysis and Investment INC. 352 |
Posted - 2015.11.19 09:38:02 -
[178] - Quote erg cz wrote: Jerry T Pepridge wrote: erg cz wrote: I used blood raider accelerator to get ore reprocessing skills quickly. Now my reprocessing skills are set back. So I refined ore with much more loses cause I did not noticed I lost skill points in Omber and Scordite processing. I do not remember what else did I trained with accelerator drug, but I doubt anyone will reimbursed lost minerals due to low skill reprocessing :( . i know its a bandaid, but have you tried asking other players around you to reprocess for you, who knows you may even make a friend & start doing other things in eve. best of luck. For me there is no problem, to wait till the end of the week with refining. Problem is that if I would knew, that I will refine with low skill I would not do this right now, rather accumulating ore till it is fixed. But I noticed increased lost first after reprocessing was done. ahh i see bummer ! |
CCP Habakuk C C P C C P Alliance 1466 |
Posted - 2015.11.19 11:34:43 -
[179] - Quote Hi all! The missing training time has now been reimbursed in the form of unallocated skill points for those affected by this bug. See this Evelopedia page for instructions on using them. The amount of reimbursed skill points will in most cases be slightly higher than the real amount of lost skill points, depending on your exact attributes and implants. If you are still missing skill points and you do not have an open support ticket: Please write a support ticket, as you were probably a victim to a different bug. If you are still experiencing problems with the skill queue (we are aware of further problems): Please write a bug report (press F12 ingame and then "Report Bug"). CCP Habakuk | EVE Quality Assurance | Team Gridlock |
Nismo Anninen Surreal corp The Afterlife. 3 |
Posted - 2015.11.19 11:48:01 -
[180] - Quote bingo! |
Skir Skor Stay Frosty. A Band Apart. 29 |
Posted - 2015.11.19 11:52:13 -
[181] - Quote Looks good, thanks for fixing it promptly. |
Zemenophob State War Academy Caldari State 0 |
Posted - 2015.11.19 12:13:25 -
[182] - Quote CCP Habakuk wrote: Hi all! The missing training time has now been reimbursed in the form of unallocated skill points for those affected by this bug. See this Evelopedia page for instructions on using them. The amount of reimbursed skill points will in most cases be slightly higher than the real amount of lost skill points, depending on your exact attributes and implants. If you are still missing skill points and you do not have an open support ticket: Please write a support ticket, as you were probably a victim to a different bug. If you are still experiencing problems with the skill queue (we are aware of further problems): Please write a bug report (press F12 ingame and then "Report Bug"). i dont think the SP reimbursed is the correct amount cause the days i lost times SP per day dont add up to the reimbursed skill . I think you ignored the effect of the Blood raider totally . I needed 3 days to finish a x5 rank skill 16Days training starting from the beginning thats 13x60K=780K SP give or take i got back something like 550K . |
CCP Habakuk C C P C C P Alliance 1468 |
Posted - 2015.11.19 12:19:00 -
[183] - Quote Zemenophob wrote: i dont think the SP reimbursed is the correct amount cause the days i lost times SP per day dont add up to the reimbursed skill . I think you ignored the effect of the Blood raider totally . I needed 3 days to finish a x5 rank skill 16Days training starting from the beginning thats 13x60K=780K SP give or take i got back something like 550K . This is correct - Blood Raider Boosters were ignored for this skill point reimbursement. If you think that you should have received extra skill points for the Blood Raider boosters then please send a support ticket. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
Zemenophob State War Academy Caldari State 0 |
Posted - 2015.11.19 12:40:59 -
[184] - Quote CCP Habakuk wrote: Zemenophob wrote: i dont think the SP reimbursed is the correct amount cause the days i lost times SP per day dont add up to the reimbursed skill . I think you ignored the effect of the Blood raider totally . I needed 3 days to finish a x5 rank skill 16Days training starting from the beginning thats 13x60K=780K SP give or take i got back something like 550K . This is correct - Blood Raider Boosters were ignored for this skill point reimbursement. If you think that you should have received extra skill points for the Blood Raider boosters then please send a support ticket. But calculating like that means that every capsuleer that had a long skill 15~30days in his skill queue and used the blood raider booster lost skills points(didnot get the right amount reimbursed) . Why dont CCP check the logs for consumed boosters+Biology skill for duration and add the correct amount cause i dont remember the exact numbers . |
Singur Augurao Center for Advanced Studies Gallente Federation 9 |
Posted - 2015.11.19 12:42:59 -
[185] - Quote Zemenophob wrote: CCP Habakuk wrote: Zemenophob wrote: i dont think the SP reimbursed is the correct amount cause the days i lost times SP per day dont add up to the reimbursed skill . I think you ignored the effect of the Blood raider totally . I needed 3 days to finish a x5 rank skill 16Days training starting from the beginning thats 13x60K=780K SP give or take i got back something like 550K . This is correct - Blood Raider Boosters were ignored for this skill point reimbursement. If you think that you should have received extra skill points for the Blood Raider boosters then please send a support ticket. But calculating like that means that every capsuleer that had a long skill 15~30days in his skill queue and used the blood raider booster lost skills points(didnot get the right amount reimbursed) . Why dont CCP check the logs for consumed boosters+Biology skill for duration and add the correct amount cause i dont remember the exact numbers . Might be because everyone in this thread pushed them to solve this asap?! |
Zemenophob State War Academy Caldari State 0 |
Posted - 2015.11.19 12:49:20 -
[186] - Quote Singur Augurao wrote: Might be because everyone in this thread pushed them to solve this asap?! The problem affects users that had long skills and trained the skill that got reset x days with blood raider booster and y days without and got back (x+y) days amount of skillpoints without booster . |
 Yann Lafisques Center for Advanced Studies Gallente Federation 1 |
Posted - 2015.11.19 12:54:23 -
[187] - Quote Singur Augurao wrote: Might be because everyone in this thread pushed them to solve this asap?! With good reason... SP = time = real life $$$$ spent on a sub... |
CCP Habakuk C C P C C P Alliance 1468 |
Posted - 2015.11.19 12:59:38 -
[188] - Quote Zemenophob wrote: But calculating like that means that every capsuleer that had a long skill 15~30days in his skill queue and used the blood raider booster lost skills points(didnot get the right amount reimbursed) . Why dont CCP check the logs for consumed boosters+Biology skill for duration and add the correct amount cause i dont remember the exact numbers . This would have complicated the script to gather the reimbursement data quite a bit (which might have delayed it further or increased the risk of incorrect reimbursements) and it only affected a small percentage of the total amount of characters which lost skill points. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
 Ashron Kahad Freedom Express Yokai 0 |
Posted - 2015.11.19 13:37:06 -
[189] - Quote I did not get any SP back even though I lost about 8 days training. I was using the booster. |
Pantaira Kraken Exploration and Janitorial Services The Bastion 0 |
Posted - 2015.11.19 13:41:55 -
[190] - Quote Thanks for the update - and yes, it has fixed my situation. o7 |
 Kaelynne Rose WTB Somalians 53 |
Posted - 2015.11.19 13:56:41 -
[191] - Quote CCP Habakuk wrote: Zemenophob wrote: But calculating like that means that every capsuleer that had a long skill 15~30days in his skill queue and used the blood raider booster lost skills points(didnot get the right amount reimbursed) . Why dont CCP check the logs for consumed boosters+Biology skill for duration and add the correct amount cause i dont remember the exact numbers . This would have complicated the script to gather the reimbursement data quite a bit (which might have delayed it further or increased the risk of incorrect reimbursements) and it only affected a small percentage of the total amount of characters which lost skill points. Small percentage? How do you know that? So you were aware of this issue yet said it "was a small percentage of players" so just ignored it and didnt even mention it til asked Also the Blood Raider event ended 10days prior to this debacle and hell code being implemented In eve skill trains over 10days are commonplace, and im sire more than a "small percentage of players" used a Blood Acc. And had a train longer than 10days. If its ignorance, incompetence, or just plain apathy, please just us the real and valid excuse for this. Thanks |
Johny Rambo Federal Navy Academy Gallente Federation 5 |
Posted - 2015.11.19 14:07:52 -
[192] - Quote CCP Habakuk wrote: This would have complicated the script to gather the reimbursement data quite a bit (which might have delayed it further or increased the risk of incorrect reimbursements) and it only affected a small percentage of the total amount of characters which lost skill points. One of my characters lost 4.6m SP (yes, 2.5 months of training), I raised support ticket the same day issue happened and how much I had reimbursed? 2250 SP (yes, two thousands two hundred fifty skill points). When will the rest of my missing skill points be reimbursed? |
 Leanta Fusion Nativel Fusion Corp. 0 |
Posted - 2015.11.19 15:00:59 -
[193] - Quote Thank you. Got more than lost. 268k insted of 256k. |
Anize Oramara The Arch Dashing Dashers 578 |
Posted - 2015.11.19 15:02:51 -
[194] - Quote Johny Rambo wrote: CCP Habakuk wrote: This would have complicated the script to gather the reimbursement data quite a bit (which might have delayed it further or increased the risk of incorrect reimbursements) and it only affected a small percentage of the total amount of characters which lost skill points. One of my characters lost 4.6m SP (yes, 2.5 months of training), I raised support ticket the same day issue happened and how much I had reimbursed? 2250 SP (yes, two thousands two hundred fifty skill points). When will the rest of my missing skill points be reimbursed? What were you training Titan 5? A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier |
 Hardcore Nightmare Defiance LLC 10 |
Posted - 2015.11.19 15:15:10 -
[195] - Quote CCP , can you guys come clean and say you tried to "fix" the queue'ing of long skill trains with the Blood Raider buff and that most of the people who are missing SP are people that made use of that? And if the above is true, the problem I have with this type of action is that if you happened to queue the right length skill train so that it finished just BEFORE you made the "fix" then you benefited. Anyone who had a long skill train that ended the day of the fix or longer got shafted. You should have just let your user-base be happy with a 1/3 increase in SP for a while , now you've turned the BR event that everyone liked into a sour-grapes event. |
Shailagh Shield of Mjolnir 109 |
Posted - 2015.11.19 15:20:40 -
[196] - Quote Hardcore Nightmare wrote: CCP , can you guys come clean and say you tried to "fix" the queue'ing of long skill trains with the Blood Raider buff and that most of the people who are missing SP are people that made use of that? And if the above is true, the problem I have with this type of action is that if you happened to queue the right length skill train so that it finished just BEFORE you made the "fix" then you benefited. Anyone who had a long skill train that ended the day of the fix or longer got shafted. You should have just let your user-base be happy with a 1/3 increase in SP for a while , now you've turned the BR event that everyone liked into a sour-grapes event. I had 1 account do AWU5 one do Drone Interfacing 5 and one a cruiser 5 all using the "dont update your skillqueue after using BR accelerator trick. Key is i just play mostelt World of Warships and Fallout lately so i havent logged in. So i didnt get the bug, i won pal. I won! Dont log in and the trick works |
Anize Oramara The Arch Dashing Dashers 578 |
Posted - 2015.11.19 15:27:12 -
[197] - Quote Shailagh wrote: Hardcore Nightmare wrote: CCP , can you guys come clean and say you tried to "fix" the queue'ing of long skill trains with the Blood Raider buff and that most of the people who are missing SP are people that made use of that? And if the above is true, the problem I have with this type of action is that if you happened to queue the right length skill train so that it finished just BEFORE you made the "fix" then you benefited. Anyone who had a long skill train that ended the day of the fix or longer got shafted. You should have just let your user-base be happy with a 1/3 increase in SP for a while , now you've turned the BR event that everyone liked into a sour-grapes event. I had 1 account do AWU5 one do Drone Interfacing 5 and one a cruiser 5 all using the "dont update your skillqueue after using BR accelerator trick. Key is i just play mostelt World of Warships and Fallout lately so i havent logged in. So i didnt get the bug, i won pal. I won! Dont log in and the trick works Winning at eve means not logging in. We all already knew this.  A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier |
Shailagh Shield of Mjolnir 109 |
Posted - 2015.11.19 15:31:12 -
[198] - Quote Anize Oramara wrote: Shailagh wrote: Hardcore Nightmare wrote: CCP , can you guys come clean and say you tried to "fix" the queue'ing of long skill trains with the Blood Raider buff and that most of the people who are missing SP are people that made use of that? And if the above is true, the problem I have with this type of action is that if you happened to queue the right length skill train so that it finished just BEFORE you made the "fix" then you benefited. Anyone who had a long skill train that ended the day of the fix or longer got shafted. You should have just let your user-base be happy with a 1/3 increase in SP for a while , now you've turned the BR event that everyone liked into a sour-grapes event. I had 1 account do AWU5 one do Drone Interfacing 5 and one a cruiser 5 all using the "dont update your skillqueue after using BR accelerator trick. Key is i just play mostelt World of Warships and Fallout lately so i havent logged in. So i didnt get the bug, i won pal. I won! Dont log in and the trick works Winning at eve means not logging in. We all already knew this. I ment that i won using the Accelerator SP Trick. Anytime you have an accelerator juat before it ends you queue a giant skill and it keeps training at that rate. Ccp tried to fix this which started this debacle, yet i didnt log in yet so queue never resetted according to their new code. So i won by using the BR Accelerator for like a month after they are supposed to stop. |
Anize Oramara The Arch Dashing Dashers 578 |
Posted - 2015.11.19 15:34:54 -
[199] - Quote I know, what I mean was by not logging into eve you won. This is a well known feature of eve. A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier |
Johny Rambo Federal Navy Academy Gallente Federation 5 |
Posted - 2015.11.19 15:41:43 -
[200] - Quote Anize Oramara wrote: What were you training Titan 5? Nope. I set my training queue 2.5 months before the incident. On the problematic day, last skill in the queue was finishing so I logged in after midnight on 13th (since CCP said issue was resolved) to set new skills in the queue (which I couldn't set earlier due to dependencies). What welcomed me, was my queue reverted to the state it was at 2.5 months earlier, 4.6m SP lost on character, first skill in my old-new list being stuck at 'completion imminent' and total mess. I raised support ticket right away and was told to wait for reimbursement. And it arrived today, in the form of 2250 SPs... Well done CCP :/ |
CCP Habakuk C C P C C P Alliance 1468 |
Posted - 2015.11.19 16:32:42 -
[201] - Quote Johny Rambo wrote: CCP Habakuk wrote: This would have complicated the script to gather the reimbursement data quite a bit (which might have delayed it further or increased the risk of incorrect reimbursements) and it only affected a small percentage of the total amount of characters which lost skill points. One of my characters lost 4.6m SP (yes, 2.5 months of training), I raised support ticket the same day issue happened and how much I had reimbursed? 2250 SP (yes, two thousands two hundred fifty skill points). When will the rest of my missing skill points be reimbursed? Please contact our customer support to get this fixed. Feel free to also send me an eve-mail or bug report with details about this - possibly you were victim to a different bug in this case. CCP Habakuk | EVE Quality Assurance | Team Gridlock |
Johny Rambo Federal Navy Academy Gallente Federation 5 |
Posted - 2015.11.19 17:34:04 -
[202] - Quote CCP Habakuk wrote: Please contact our customer support to get this fixed. Feel free to also send me an eve-mail or bug report with details about this - possibly you were victim to a different bug in this case. I did raise ticket on the same day, described my problem and was told to wait for reimbursement. I'll send you details via evemail and try to include as many details as possible. |
 Max Kolonko WATAHA. Unseen Wolves 572 |
Posted - 2015.11.19 17:35:21 -
[203] - Quote Ccp habakuk i dont know if i was affected by booster problem or not. What should i do then? Read and support: Don't mess with OUR WH's What is Your stance on WH stuff? |
GOB the Magician Enlightened Industries Goonswarm Federation 95 |
Posted - 2015.11.19 18:28:49 -
[204] - Quote Was pleasantly surprised to log in and see all the missing SP back. Thank you Ccp Habakuk & everyone else who helped fix this. |
Anize Oramara The Arch Dashing Dashers 578 |
Posted - 2015.11.19 18:30:07 -
[205] - Quote Max Kolonko wrote: Ccp habakuk i dont know if i was affected by booster problem or not. What should i do then? If you don't know, are you really missing any SP? A guide (Google Doc) to Hi-Sec blitzing and breaking the 200mill ISK/H barrier |
 Borroed Thyme Center for Advanced Studies Gallente Federation 3 |
Posted - 2015.11.20 00:53:26 -
[206] - Quote I'm pretty certain that I got shortchanged on SP reimbursement on all 3 of my accounts. Using this character as an example, My skill history shows that the last skill I trained was Marauders III on November 1st. Immediately following that I began a 31 day, 5 hour and change skill train for Amarr Battleship V. On logging in right after the November 12 downtime, Amarr Battleship V got reset back to the full 31 day, 5 hour time. This morning I was reimbursed 693,041 SP, when comparing this to the progress made in the 7 days between the glitch and this morning's downtime I found that I had earned 740,000-ish SP. Which means that I was only reimbursed for 6.55 days worth of SkillPoints, despite losing nearly 11 days of training time initially. I haven't jumped clones in nearly 2 years, I last did a re-map in April, and I haven't plugged in any new implants since last being podded on October 13. Basically, I haven't done anything to alter my attributes or implants that would impact training time since I initially began training Amarr Battleship V. I've noticed a similar discrepancy on my other 2 accounts, and I have submitted a support ticket on this issue. It should be noted that all 3 of my characters began a long train at the tail end of Blood Raider Accelerators, but I'm not worried about the additional SP lost from that as it would only amount to a few hours of additional training time. |
 Mund Knicks Score's Man GOTTA TATTOO 0 |
Posted - 2015.11.20 06:11:55 -
[207] - Quote I also have not been reimbursed yet on this character. I have had a ticker open since the day this "bug" occurred and it extendex the training time of my warfare link specialist 5 by about a week I believe. Please reimburse this SP as I pay for this characters training with a 30 day multiple char training PLEX and have been robbed atleast a week of training. Please note that I used a combination of standard and advanced blood raider cerebral accelerators of the course of this skill train. I was using an advanced one the complete last day of the event. Also, I was using +5 implants on a perc/wil map if that factors into your calculation. I was expecting this to be fixed yesterday when my other accounts received their reimbursement but was surprised to see that the character with the largest loss of SP got absolutely nothing. I appreciate your effort in attempting to resolve this issue ASAP but it is becoming quite ridiculous at this point since my ticket has not received a reply. The bug is keeping me out of game until my SP is fixed. |
erg cz Eleutherian Guard Villore Accords 366 |
Posted - 2015.11.20 08:27:49 -
[208] - Quote I still can not use T2 mining laser crystalls cause my refining skills were set back to 2. At least for omber and scordite. And I got absolutely no reimbursement at all. The fact is, that I played a lot with my skill queue during accelerators effect. Absolutely free trial extension. Just click the link and get your extra 2 weeks of Eve for free! |
 Anthar Thebess 1377 |
Posted - 2015.11.20 10:25:14 -
[209] - Quote Lost 8 days of training ( on proper revmap , and +3 implants) , got like 120-170k sp . Smells fishy , but i'm to lazy to calculate. Capital Remote AID Rebalance Way to solve important nullsec issue. CSM members do your work. |
 Carla Tedric Zebra Corp Goonswarm Federation 0 |
Posted - 2015.11.21 17:41:13 -
[210] - Quote Dear CCP Habakuk, As per your comments in this thread; I am sending a personal message to both back up the comment added here and also the Bug Report of the same title I did create (again as per your instructions) on Thursday evening, but to which I have seen no acknowledgement, nor a new Support Ticket created... Another character on this account has been training on an MCTC for a while now, whilst I have been busy training as 'main'. She was one of those affected, did log in at the specified time, did lose a good Day+ of training and was reimbursed last Thursday - so far so good. :-) Unfortunately I did not notice until later (long training skills) that I had, after the same dt last Thursday I assume, lost some 8 Days+ of training! This is difficult for me to 'prove', of course, except that I hope you will understand that wanting a long skill to complete to then plug in the next was an event and it is in my diary - for next Tuesday! Thus it seems I have indeed lost ~8d+. Could you please investigate and consider reimbursing me something of the order of 500k SP so I can finish the skill on time - or at least catch up if it takes a while? Regards |
Yann Lafisques Center for Advanced Studies Gallente Federation 1 |
Posted - 2015.11.22 14:52:54 -
[211] - Quote erg cz wrote: I still can not use T2 mining laser crystalls cause my refining skills were set back to 2. At least for omber and scordite. And I got absolutely no reimbursement at all. The fact is, that I played a lot with my skill queue during accelerators effect. I also lost ability to fly expedition frigates :( Grrr ! That doesn't sound at all like the issue discussed in this thread. Nobody had skills rolled back to previous levels. Only the current skill in training was restarted from the last level completed if you were logged on to the character during a specific time frame. |
Johny Rambo Federal Navy Academy Gallente Federation 5 |
Posted - 2015.11.22 20:18:55 -
[212] - Quote Yann Lafisques wrote: That doesn't sound at all like the issue discussed in this thread. Nobody had skills rolled back to previous levels. Only the current skill in training was restarted from the last level completed if you were logged on to the character during a specific time frame. Not true. I lost the skills trained in the past (all sorted now, though). |
Jadon Wallace School of Applied Knowledge Caldari State 19 |
Posted - 2015.11.22 22:56:44 -
[213] - Quote Been a few days since I sent in my support ticket, no response. |
Carla Tedric Zebra Corp Goonswarm Federation 0 |
Posted - 2015.11.26 17:52:10 -
[214] - Quote It's now a week since the, as requested, bug report was made - but still no Support Ticket has been raised. No further Dev comments here... No reply to the, again requested, personal mail - not even an acknowledgement... Classic standard 'Customer Service' now? Ignore them and perhaps they'll go away? A little update, please. |
 Johan Civire Caldari Provisions Caldari State 1029 |
Posted - 2015.11.26 20:15:29 -
[215] - Quote Carla Tedric wrote: It's now a week since the, as requested, bug report was made - but still no Support Ticket has been raised. No further Dev comments here... No reply to the, again requested, personal mail - not even an acknowledgement... Classic standard 'Customer Service' now? Ignore them and perhaps they'll go away? A little update, please. Or you stop whining and be patience. Or stop posting tickets at the forum that no members at ccp will answer. And btw join a real corporation. A classic troll/rage player on the internet. <---- mine is overrated |
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