Yes because my current ability to efficiently train on this remap ends far before my remap becomes available. I specifically remapped with the intention of using the Xmas remap later. (Not this char BTW I speak of my Main)

This is not a loss of a gift implant. This will cost me a great deal of training next year if a time extension is not granted. Training that would allow me enough Isk/Hr to consider opening a third account.

I am not going to really seriously blame CCP for my mistake of not paying close attention to the news. Yet I am imploring them to sympathize and atleast grant a short extension with warning in game.

I envy you. My training time is always bad, time to time i dont even train anything for several days.

I sure wish I had remembered to select a gift. Who the heck put it in account management? Oh well.

It is a free gift. you snooze you loose. Stop crying and asking CCP for an extension due to you not reading the entire article. I had no problem finding out that I needed to and going to my account management.


Oh and you mad bro?

And can I have your stuff when you ragequit because of, well anyone but your incompetence.

It's still the 21st.

Why can't I claim my present?

I just logged on and it says the ca-2 implant and holiday gift are available until midnight tonight...... so where are they? Its not midnight its only 4:58 UTC. Midnight is still 19 hrs away................

extremely difficult doing 3s with Noctis cleanup

It's the 22nd UTC... Again confusing choice of time in my opinion as it pertains to account and RL.

And yet, all the times in your account management interface is in UTC, isn't it? All in-game times are in UTC. So why would this be any different?

I agree with the idea of an extention because apparently the player base have difficulties with basic time calculation and punctuality; but honestly?

You couldn't have done it before now?

Get out.

Yes, please extend it.

And, while you're at it, let me select and receive another item.

After all, if some get a second chance due to their stupidity, I should get a reward for being intelligent enough to play this game, notice what needs to be done, and taking action within the identified time period to achieve results.

Also, I understand that Eve Time is UTC.

--

BTW, I do think CCP did several sub-optimal things regarding this. However, see the famous/canonical "Eve Learning Curve" cartoon. It is a dark and cold place to live. And, no one loves you.

Let me state it again. Game UTC makes scene to coordinate in game events.

This is an account related thing and for most it ended up ending well before most could get home from work. UTC does NOT make sense in this case.

Its a bit of a small issue but downtime would have made FAR FAR FAR more sense in my opinion.

BTW to the folks who think its funny to post TOS violating crap towards those requesting something that has nothing to do with you or how you play the game be aware that there is a flag above your post that is used to report such to the moderation team.

This an honest request topic about an issue that in my opinion needs attention.

in line with the holiday spirit

post TOS violating crap

Its a bit of a small issue but downtime would have made FAR FAR FAR more sense in my opinion.

I was on an EVE break when Quafe Zero was released. I demand CCP extend the redeem time so I get mine. I'm only a little late.

If it's possible without a huge amount of trouble CCP is usually pretty good about these things.

That being said, everything EVE related runs off the same clock. It's on every post, on the in game clock... pretty much everywhere.

I'm having a little trouble being sympathetic.

If they go to the trouble of giving you a selection of gifts to choose from, the least you could do it pick it up before the deadline.

So, to be 100% clear, you can get your CA-2 only between Dec 12th and Dec 21st.
You can select your Holiday Gift during the same time.

Do you mind not turning this topic into a joke?

#1 I am not demanding anything. I am requesting and stating my reasons why I think an extension is fair in this situation.

#2 Quafe Zero and a Neural Remap are two completely different things. Losing that bonus remap will hit me hard in the 2nd half of 2012. Losing some ammo or fuel or consumables is no issue compared to the value of a remap at the right time.

It is a free gift. you snooze you loose. Stop crying and asking CCP for an extension due to you not reading the entire article. I had no problem finding out that I needed to and going to my account management..

Let me state it again. Game UTC makes scene to coordinate in game events.

This is an account related thing and for most it ended up ending well before most could get home from work. UTC does NOT make sense in this case.

@CCP

You'll only be hurting these people by giving them an extension, they need to learn to PAY ATTENTION and not make silly assumptions like that everyone should use only the timezone they live in as a reference, when EVERYTHING eve related has ALWAYS been UTC.

Please, teach them a valuable life lesson about not being so extrememly dumb and relying on someone to turn back the clock so they can clean up. It will only be to their ultimate benefit, both in eve and in real life.

Yet I am imploring them to sympathize and atleast grant a short extension with warning in game.

There was an article? I only heard it mentioned on the forum. But I for one don't mind as I have missed stuff before due to being unsubbed at the wrong time. IDGAF at this point.


UTC is the only thing which makes sense for anything which affects people in more than one time zone. Hence the U in UTC.

So why not pick a REAL universal eve reference which is downtime?

For most of the playerbase it ends up being midnight UTC at extremely off times such as during peak work hours or sleeping times.

p.s. its "lose"

OK kids you've had PLENTY of warning and instruction on how to do this. Anyone who left it 'til 23:59 their local time is a freaking idiot, EVE announcements and events always run on UTC. And the whole "I didnt know what to do so I did nothing" cry-line just reeks of lazy spoon-fed imbecility. How in the hell do some of you survive in the real world?

It started with:

Eve newsletter #69 30/11/12, e-mailed to all account owners(unless YOU chose not to recieve it)

"Players with an active EVE Online subscription are finding a nice surprise in Account Management this week. The holiday gift page has been added, with over a dozen different gifts to choose from. The gift that you select will be stored in our system until December 22nd, when all selected gifts will be distributed to the players after downtime. The holiday gift selection ends December 21st. Be sure to choose your gift before then!"

Since then there have been multiple dev blogs, multiple news articles, multiple reminders on the log-in screen. If the info is right in front of your eyes when you enter the game and you fail to read it, thats YOUR problem.

All the way through to:

Yet another message on the log-in splash leading to an article, on the 19/12/11 http://www.eveonline.com/en/crucible/article/3273/the-genolution-ca-2-implant-and-the-2011-choose-your-gift as a last reminder and in BIG WORDS it says REMINDER: GIFTS MUST BE SELECTED BY DECEMBER 21ST, 2011

All these differengt ways of trying to get the message across - all saying the same thing.

Gift selection window is (was) 12th-21st.
Items will be available to be redeemed from the 22nd.
Select your gift via Account Management.

If you've managed to somehow miss all that AND the info being sent to your inbox... congratulations.

What dont you understand?

I didn't know there was a time limit.

See to all claiming they didn't know there was a time limit

http://www.eveonline.com/devblog.asp?a=blog&nbid=3269

Learn to read dev blogs this was posted on the 12th and states the time limit quite clearly and how to redeem the items, the information was given you were just too silly to not read it.

If you did not claim your gift you can submit a petition and the GM's will look at each petition on a case by case basis. This is not a promise that you will get a gift but it never hurts to ask.

Customer support will NOT be changing gifts at this stage. If you picked one thing and want to change it to something else then that is, unfortunately, not possible.

Poor communication from CCP is the problem.

CCP posted a devblog titled the genolution ca-2 implant is yours to redeem.
They also gave us 2 implants which were redeemable in-game - which is how gifts were given out in the past.
They didn't advertise the fact that this year they were doing something EXTRA and DIFFERENT (which needed you to visit your Account Management).

You have to look for this paragraph in the above blog (supposedly about the CA-2 implant) to get that info:

"As an added bonus, we will also be unveiling the 2011 Holiday Gift during the same period. This will work just a bit differently than prior holiday gifts. There will be a list of items in your Account Management queue. You can choose one, and only one, gift from the list. That gift will then be made available in the redemption system on Dec 22nd."

Q: Should players read all the devblogs and keep up to date?
A: Ideally, yes, of course, but in reality people are busy in RL and some will inevitably get missed/overlooked.

Q: Was CCP as clear as they could've been about these additional, special "Holiday Gifts"?
A: No - They at least deserved their own, separate devblog. Also, when players redeemed the implants in-game it would have been helpful to provide them with a message (popup/evemail) reminding them about the other gifts.

Q: Was there any reason to expire these gifts BEFORE Xmas?
A: None that I can see and no explanation for doing this was given. Everyone knows that players logon much more over the xmas break so why not give people at least until New Year's EvE (pun intended!) as was the case in the past.

I think further confusion was caused by the separate gift of the 2 implants (CA-1 and CA-2) which were redeemable in game. Most players would assume that these were the xmas gift, so they'd redeem these but look no further.

EDIT: Also, as you can see here the gifting of the Attribute Remap is going real smoothly I bet you wish you'd chosen the destroyer now!

Perhaps it's not on every post?



From where I am sitting it's still the 21st, yet I cant get my gift? Where did they say UTC?

Also, why did I only see, and am continuing to see the reminder in the launcher AFTER the 'offer' had expired?

It's still the 21st..... where's my gift??

This isn't some school or life lesson this is a product that we pay for.

Also the reason some of us have not "paid attention" as in looking at every detail of articles to see something as obscure as needing to use the account management is because we have been BUSY as hell during the holidays. A thing called a job and responsibilities. During this time we have kept our accounts active and paid and training but have not had time to watch every detail.

Hurting us? What hurt us was having a VERY short in game notice that didn't involve clicking on news links. That is reason enough to grant a short extension and give a better notice in my opinion.

Also how does us getting an extension affect you? It does not at all so your involvement in this topic is not wanted.

BIG WORDS.... I TRIED TO GET MINE ON THE 21st BUT COULD NOT! THE FIRST TIME I SAW A REMINDER WAS WHEN I GOT HOME FROM WORK ON THE 21ST AND THE OFFER HAD ALREADY EXPIRED!!!

What dont you understand?

And why the **** is a Christmas gift a limited time offer in the first effing place??

Woot for the 10 days fo Christmas

I swear, some Eve players live to mock and ridicule others just for the sake of it.

these people get sh*# on in rl, so they feel the need to sh*# on others in a game

Fortunately, CCP is holding your hand again. It's unfortunate that most won't appreciate it.

GǪI'm just wondering how people manage to log and select a character in without looking at the login and character selection screens.

For those who arent here just to violate the forum TOS.

It would've been easier to just give us all snowball launchers again.

Quite easily.

Routine action becomes automatic.

Front page plex ads usually get ignored in the 2 seconds it takes to enter password and press enter, then I'm already at entering station before I have time to notice there's some patch notes. Sometimes I can hit the read more before it's disabled otherwise I check it while logging in an alt account.

Last email received was a newsletter on the 3rd.

All could be solved by a blinky eve mail. I mean they sent us an eve mail when they gave us 1000 aurum...

Good idea!
I did not choose a gift, because I do not know about the time limit.

GǪI'm just wondering how people manage to log and select a character in without looking at the login and character selection screens.

I'm wondering what people are doing differently that these pop up ads are working for them?

What pop-ups? I'm talking about the game information window and game news window GÇö to things you cannot avoid and which contain information that is of direct interest to the players of the game.

The whole notion that CCP didn't inform people is just ridiculous GÇö they did, in pretty much every mass venue at their disposal. People just chose not to be informed, and now they're trying to blame their disinterest on CCP.

Instead of people complaining you might want to go take a look at those presents under your christmas tree....... they might need to be redeemed in the next day or you could lose them.

Christmas presents are better when they are just given to players like they did in the past. Yes I missed all the info that said the presents had to be redeemed in a time period, I guess this is a bit foreign of an idea that presents have a time limit. Really I'm not going to miss the presents cause its the thought that counts and CCP didnt seem to give much thought about making them time limited so the sentiment is kinda crap anyway.


Best christmas presents CCP has given was the snowball launcher & snowballs...... this other stuff is meh. Wait its such a surprise CCP is out of touch both in game and with the spirit of the holiday.

I sure wish I had remembered to select a gift. Who the heck put it in account management? Oh well.

Oh yeah, those things I stop and read every time I was going to play the game but decide instead to read some stuff.

Agreed, even I heard about it despite missing the main announcement. It was the asinine placement of it in the account management section (a section which I have trouble finding I use it so infrequently) and the application of a time limit that I would take issue with if I cared.

I'm pretty sure it was placed there due to the selectable nature of the gift... they had to put it somewhere that forced you to log in on which ever account was going to claim that gift. I don't really see any other way they could have handled it and still been able to associate your choices with the correct accounts.

Does it strike anyone else as a little odd that all these people managed to miss weeks worth of notifications and forum discussions only to happen to notice this today? The very day that the gifts are to be distributed.

I call BS on the lot of you.

Mr Epeen

I'm pretty sure it was placed there due to the selectable nature of the gift... they had to put it somewhere that forced you to log in on which ever account was going to claim that gift. I don't really see any other way they could have handled it and still been able to associate your choices with the correct accounts.

I can think of something else I log into with my account details, and far more often than the account management page.

Natural selection, love it.

Considering not only was it on the Forums, but also the news feed, log in screen, pop up advert and emailed newsletter all I can say is its your fault.

Plenty of notice.

So out of the multiple methods they used to get your attention, they failed to use the ONE METHOD that you prefer to pay attention to. For shame CCP, for shame.

I enjoyed seeing my bonus remap today that I got from paying attention and following the ridiculously clear directions CCP gave me on how to redeem them. Thanks CCP!

Also my whole corp didn't miss this due to the 4 corp mails I sent out telling everyone, and I don't think anyone in my alliance did either, as we all got alliance mails about it too.

Better luck next year.

It does appear CCP is nicer (No a hell of alot better human beings) compared to many on this forum who feel the need to bring up darwin references and disparage those who dare to request help due to RL situations preventing understanding of the specifics of the event.

I'd be curious to see numbers on how many accounts logged in that didn't redeem this "gift". Given all of CCP's missteps this year with the player base, you'd think they would try a little harder to not give people something to complain about.

Also, login screens are a horrible place to convey information. half the time when I'm logging in, I'm in a hurry to get in on something that's going on and don't have time to stop and read news articles. And again: one-time notifications that can be covered up by patch windows and CAN'T BE CLICKED are beyond stupid. If only there were a system in-game by which CCP could notify us of things. They could make it work like e-mail. Maybe even give it a clever Eve-related name.

I'm not even terribly upset about missing this. The gifts weren't that big a deal and I *could* have paid closer attention. What bothers me is how this reflects on CCPs attitude toward their customers.

So what I hear you saying is you can't be bothered to read the login screen before you're in-game because you're in a hurry, but you'd read an evemail from CCP once in game? Are you in a hurry to login and read mail, or play the game? This solution to your impatience seems contradictory.

I enjoyed seeing my bonus remap today that I got from paying attention and following the ridiculously clear directions CCP gave me on how to redeem them. Thanks CCP!

Also my whole corp didn't miss this due to the 4 corp mails I sent out telling everyone, and I don't think anyone in my alliance did either, as we all got alliance mails about it too.

Better luck next year.

Only if you're trolling or stupid. There's a big difference between something you pass by as quickly as possible on your way into the game, and something that is there in the game the entire time you're playing.

Enough with the back and forth idiocy. CCP IS honoring petitions. Those who want to chest thump have nothing to stand on because we don't care. CCP did the right thing and honored petitions.

Again for those who forgot petition under billing and the sub reactivation offers. It will take a bit but the GM was very kind and honored it on both my accounts.

My closing statement on all this is that CCP could have been a bit more on the warning in game. Yet I wont hold it against them. They could have ignored us or used the BS darwin excuses some posters felt the need to use. Instead they took the time to help out those who sadly forgot or were unable to redeem the gifts. For that they have my respect. And my gratitude.

It's still the 21st.

Why can't I claim my present?

Well, here's the thing.

CCP was responding to the tremendous amount of feed back they have gotten over the years that people wanted:

1: Items that actually had a practical use.
2: A choice.

This feed back far outweighs the random comment or two being made this time around that a useless collectable ship or an equally useless snowball launcher is preferable.