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Dinsdale Pirannha
Dinsdale Pirannha
Pirannha Corp



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Posted - 2017.06.18 13:23:41 - [91] - Quote

Katana Seiko wrote:
How did this issue get introduced in the first place?


CCP, after 7 months of ignoring ghost training, decided to do something about it, and a dev created a script to stop the ghost training. After rigorous QA, they executed the script. That script turns out affected quite a number of active, paying accounts as well. What the parameters were that made it affect some accounts and not others, I don't know.
The Invisible Man
The Invisible Man
Aliastra
Gallente Federation



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Posted - 2017.06.18 14:28:55 - [92] - Quote

Salvos Rhoska wrote:
The Invisible Man wrote:
Britney Breizh wrote:
I have the feeling that I already know the answer to this question, but will ask it nevertheless...

For those running legit skill farming operation, i.e. who never used ghost training by not letting their accounts lapse, will they receive some kind of compensation from their loss linked to their ignorance of unwillingness to abuse the system with ghost training?

Surely, those accounts are easier to identify and belong for sure to players that respect the game we all share, and are worth more to CCP than bug-abusing cheaters.. Does that mean anything?

But this was allowed by ccp. They wrote it in a dev blog here:

Q: What happens if my subscription ends while I'm logged in, will I be converted to Alpha in the middle of a fight?
A: In these cases, you will remain an Omega until the next time you log out. We won't ever turn skills off during the middle of a session.


Thats different.

Apparently accounts lapsing out of Omega into Alpha whilst logged out where/are continuing to skill at Omega status until the account logs in again.

In other words the system didnt/doesnt register that the account should revert to Alpha, including sp rate and extent of skills, unless the account logged in again after Omega expired.



Ok. Thank you.
ugh zug
ugh zug
Amok.
Goonswarm Federation



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Posted - 2017.06.19 11:40:29 - [93] - Quote

What is absolutely hilarious is that this was tooted at one point to be a feature of eve online.... now this is considered an exploit but if you quit eve and still have time on your subs are you going to bother to log in before the end of that time to pause your skillque? lol what a joke ccp. please start banning all the players that quit with active skillques Lol

Want me to shut up? Remove content from my post,1B. Remove my content from a thread I have started 2B.

Miiikka
Miiikka
Stanza Inc.



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Posted - 2017.06.21 06:40:52 - [94] - Quote

So when are these skill points going to be reimbursed ?

It's been almost 2 weeks. If you break something which affects people's accounts, you fix it, like straight away. Seriously.
Malou Hashur
Malou Hashur
Ministry of War
Amarr Empire



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Posted - 2017.06.21 06:46:20 - [95] - Quote

Miiikka wrote:
So when are these skill points going to be reimbursed ?

It's been almost 2 weeks. If you break something which affects people's accounts, you fix it, like straight away. Seriously.


Not exactly unexpected, going by their track record for screwing stuff up.

CCP Philosophy ==>>

  1. If it works, break it. If itGs broken, leave it and break something else.

  2. Ignore all Forum comments that raise issues and concerns about our "features", and bring said "features" in anyway.

Celeste Dixie
Celeste Dixie
University of Caille
Gallente Federation



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Posted - 2017.06.21 15:52:31 - [96] - Quote

Yeah, it'd be nice to see an update from a Dev confirming we'll get our points back. Paying customer and all that, hate to see 10-12 hours of skill points just lost.
Pr0boszcz
Pr0boszcz
X Legion
Against Probes



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Posted - 2017.06.21 17:41:05 - [97] - Quote

On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply:

"Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority."

Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually.
Ebony Texas
Ebony Texas
The Alabaster Albatross
Sev3rance



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Posted - 2017.06.21 18:15:19 - [98] - Quote

Pr0boszcz wrote:
On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply:

"Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority."

Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually.



I 2nd this, ive been waiting for all my effected accounts to be given their lost SP from that day and none have been as of yet. where is the CCP Falcon.. the one flying high in the ccp office sky??

CCP Falcon

Save us!
Elenahina
Elenahina
Agony Unleashed
The Bastard Cartel



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Posted - 2017.06.21 19:37:28 - [99] - Quote

Pr0boszcz wrote:
On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply:

"Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority."

Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually.


Yes they're hoping for it to just go away so hard they mentioned it in not one but two news items so far.

For the love of God, people loosen the damned tin foil before it cuts off the circulation to your brains completely.

And before someone asks

https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/
https://community.eveonline.com/news/news-channels/eve-online-news/skill-queue-issues-2017-06-09/

Eve is like an addiction; you can't quit it until it quits you. Also, iderno

Ebony Texas
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Sev3rance



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Posted - 2017.06.21 20:08:30 - [100] - Quote

Elenahina wrote:
Pr0boszcz wrote:
On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply:

"Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority."

Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually.


Yes they're hoping for it to just go away so hard they mentioned it in not one but two news items so far.

For the love of God, people loosen the damned tin foil before it cuts off the circulation to your brains completely.

And before someone asks

https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/
https://community.eveonline.com/news/news-channels/eve-online-news/skill-queue-issues-2017-06-09/



Sir/Ma"am or it... that was posted on 6/9/17 and we're now at 6/21/17..

where are the freaking points?? ccp should have upped its priority since skills training is the vital life line of eve online..
Moksa Elodie
Moksa Elodie
Hijo de la Luna



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Posted - 2017.06.21 20:14:32 - [101] - Quote

Knowing how CCP have been over the past year, it will probably be 7 months before the missing SP is returned.

As it seems to of only affected Omega accounts, wouldn't it of just been easier to give all Omega accounts a set amount of SP rather than drag the whole process out for 2 weeks?
Ebony Texas
Ebony Texas
The Alabaster Albatross
Sev3rance



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Posted - 2017.06.21 20:31:30 - [102] - Quote

Moksa Elodie wrote:
Knowing how CCP have been over the past year, it will probably be 7 months before the missing SP is returned.

As it seems to of only affected Omega accounts, wouldn't it of just been easier to give all Omega accounts a set amount of SP rather than drag the whole process out for 2 weeks?


not that im providing them an excuse.. but I bet they likely haven't yet due to the issues with the boosters being used currently during this rogue swarm event.
GM Lelouch
GM Lelouch
Game Masters
C C P Alliance



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Posted - 2017.06.22 16:35:41 - [103] - Quote

Hey all,

The reimbursement will happen next week, hopefully on Monday (not 100% confirmed yet). We'll let you know through a news item announcement when the SP has been reimbursed.

I sincerely apologize for the delay, we initially thought we'd be able to roll out the reimbursement early this week but the process regrettably turned out to be a bit more complex than anticipated.

Best regards, Lead GM Lelouch CCP Customer Support | EVE Online | DUST 514

The Invisible Man
The Invisible Man
Aliastra
Gallente Federation



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Posted - 2017.06.22 18:04:31 - [104] - Quote

I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again.

Will we get reimbursed for that lost time too?
Circumstantial Evidence
Circumstantial Evidence



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Posted - 2017.06.23 16:24:04 - [105] - Quote

The Invisible Man wrote:
I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too?
That sounds like a mis-interpretation. A proper fix would not require players to do anything. This SP reimbursement is supposed to be a one-time event.
The Invisible Man
The Invisible Man
Aliastra
Gallente Federation



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Posted - 2017.06.24 08:01:30 - [106] - Quote

Circumstantial Evidence wrote:
The Invisible Man wrote:
I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too?
That sounds like a mis-interpretation. A proper fix would not require players to do anything. This SP reimbursement is supposed to be a one-time event.

The script that caused the loss of training time was meant to do something about the ghost training. Now i was talking about how we are supposed to stop ghost training to happen, which is declared to be an exploit in the meantime as you can see here https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/

So we are forced to stop ghost training to happen if we don't want to risk our accaunts to be banned.

The first way is of course not letting our accounts lapse into alpha state by buying a subscription or plexing ccount before the lapse could happen. There should be many people who don't want or can't do this (the plex price ingame is around 1.4B ISK).
The second other way to stop ghost training from happening is pausing your skill queue before your account lapses to Alpha state.
The third (and last?) way seems to be online at the time the ghost training issue will happen. This is legit as at seems to me and someone approved it in this thread, too (see here https://forums.eveonline.com/default.aspx?g=posts&m=6977756#post6977756 ). But some people might not be able to be online at that time even if it is only afk.

So my question is if we will be reimbursed for the loss of any skillpoints if we choose to pause our skill training to prevent a possible ban.
Circumstantial Evidence
Circumstantial Evidence



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Posted - 2017.06.25 19:08:27 - [107] - Quote

Some skill queues were "inadvertently paused" by a script run on June 9, SP reimbursement is the subject of this thread.

On June 15, the notice that Ghost Training is an Exploit was posted. In that notice, they wrote "a fix is expected to be deployed to address this issue next week."

While Ghost Training is not mentioned in the patch notes, exploit fixes sometimes don't get posted there. Patches were pushed out on June 20 and 22, I am only assuming something to address Ghost Training might have been included on June 20 or 22. (A "proper fix" should pause or reduce the speed of skill training as expected when lapsing from Omega to Alpha, so that players don't have to do anything special.)
Congo Eto
Congo Eto
Caldari Provisions
Caldari State



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Posted - 2017.06.26 16:56:59 - [108] - Quote

Hmmmm well it looks like I may have got some SPs on my main account (about 56k) but not on my alt account which had multiple pilot training active at the time but doesn't now which is annoying as the alt account which isn't training atm is the one I needed it on.
RMPM Areidam
RMPM Areidam
Zonk Squad
Badfellas Inc.



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Posted - 2017.06.26 17:54:16 - [109] - Quote

Hi,

hi, June 9 had four char's that the skill training stopped, why none received reimbursement of the skill's
Kaziu Ghost
Kaziu Ghost
WATAHA.
Goonswarm Federation



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Posted - 2017.06.26 20:45:51 - [110] - Quote

Hi,

In June 9th I had stop skill training, why i didnt recive reimbursement?
Frostdragon Dallocort
Frostdragon Dallocort
EVE University
Ivy League



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Posted - 2017.06.26 23:21:00 - [111] - Quote

It seems like some characters have been compensated. Is this confirmed? I have 3 characters that should be getting skill points due to the stoppage but have not received anything yet. Can this please be checked into?
Andres Keivees
Andres Keivees
Cuervos Imperiales
Goonswarm Federation



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Posted - 2017.06.27 03:53:04 - [112] - Quote

Same here, still no points compensated, had 3 characters with their training frozen, 2 omegas and 1 alpha.
Dracvlad
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Tactically Challenged
Tactical Supremacy



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Posted - 2017.06.27 06:34:27 - [113] - Quote

Two accounts were affected by this and no indication of any reimbursement, I think it was only eight hours so am not going to get salty or even bother to petition, but it is a bit naff.

When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

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Lando Tarsadan
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Amarr Empire



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Posted - 2017.06.27 08:15:57 - [114] - Quote

I had 7 accounts which stopped (I started them again when I notised) some of my training toons already had SP so I'm unsure wheather they got it or not but I know at least 4 of them did not get reimbursed.
Ebony Texas
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The Alabaster Albatross
Sev3rance



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Posted - 2017.06.27 13:46:45 - [115] - Quote

you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you
Skilled Bitch Midumulf
Skilled Bitch Midumulf
S.M.O.G Supermans-Of-Germany
District-85



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Posted - 2017.06.27 15:11:39 - [116] - Quote

same here 2 accounts had skill list stoped and got no compensating... also first use of drone Booster did nothing to skill time.
Dinsdale Pirannha
Dinsdale Pirannha
Pirannha Corp



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Posted - 2017.06.27 16:42:09 - [117] - Quote

Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?
Kaziu Ghost
Kaziu Ghost
WATAHA.
Goonswarm Federation



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Posted - 2017.06.27 16:49:30 - [118] - Quote

CCP what will you do with that? We should also earn skill points after skill queue issue.
Ebony Texas
Ebony Texas
The Alabaster Albatross
Sev3rance



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Posted - 2017.06.27 17:28:08 - [119] - Quote

Dinsdale Pirannha wrote:
Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?


they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp.

which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP.

grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE!
Dinsdale Pirannha
Dinsdale Pirannha
Pirannha Corp



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Posted - 2017.06.27 18:24:49 - [120] - Quote

Ebony Texas wrote:
Dinsdale Pirannha wrote:
Ebony Texas wrote:
you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que.


how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time.

thank you


When was CCP supposed to have actually implemented the fix?


they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp.

which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP.

grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE!


How did you receive your notice?
I have got nothing.
   
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