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EVE General Discussion Announcement:Skill Queue Issues - 2017/06/09» Click here to find additional results for this topic using Google
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 CCP Falcon 13738     |
Posted - 2017.06.09 10:28:36 -
[1] - Quote The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! CCP Falcon || EVE Universe Community Manager || @CCP_Falcon Happy Birthday To FAWLTY7! <3 |
 Lulu Lunette Savage Moon Society 1681 |
Posted - 2017.06.09 10:36:59 -
[2] - Quote =ƒÿç @lunettelulu7 |
 Max Deveron Deveron Shipyards and Technology 382 |
Posted - 2017.06.09 10:53:59 -
[3] - Quote Thank you Falcon and CCP For your quick reply and update info on the issue at hand. |
 Maldam The Library Association Wormlife 24 |
Posted - 2017.06.09 10:55:06 -
[4] - Quote Just noticed this on all my accounts, and had to log in and activate training on 3 accounts and secondary training on 2. I do not know when they all got turned off. I assume somehow it will all be sorted out, and my thanks in advance for that. |
 The Judge Balkan Mafia Circle-Of-Two 85 |
Posted - 2017.06.09 10:57:46 -
[5] - Quote I'm sure everyone appreciates the update. Thanks everyone working on the issue! CSM XII Member and CSM XI Permanent Attendee @_TheJudge on Twitter |
 Salvos Rhoska 3037 |
Posted - 2017.06.09 11:04:13 -
[6] - Quote Will Ghost training be prevented? Since there may be a reimbursement of SP to players whom the script ran awry on, might it be possible to withdraw SP from players whom benefited from Ghost training in the preceding time? PvE v PvP <> Old School Exploration <> CODE Licenses <> CODE Special Agent |
 Joan Andedare Licence To Kill Mercenary Coalition 15 |
Posted - 2017.06.09 11:06:38 -
[7] - Quote thank you for working on the issue. and in the future please
|
 Le Prospecteur El Ultimo Hombre Goonswarm Federation 8 |
Posted - 2017.06.09 11:14:59 -
[8] - Quote Joan Andedare wrote: thank you for working on the issue. and in the future please
Lose the attitude.. 10 hours ago was the middle of the night.. |
 April rabbit Mosquito Squadron The-Culture 20 |
Posted - 2017.06.09 11:16:09 -
[9] - Quote So... Ghost training was(is) a thing?  And yes, it's always good to warn people when you plan to do something potentially dangerous. |
 Xianax Nordic Hawks Phalanx Federation 8 |
Posted - 2017.06.09 11:18:17 -
[10] - Quote It's a shame that the fix for ghost training came 7 months too late... |
 Nana Skalski Taisaanat Kotei 34932 |
Posted - 2017.06.09 11:21:11 -
[11] - Quote I think it was only temporary fix to adress ghost training. Runing script once or couple of times is not permanent fix I understand, it only affects accounts permanently, until next ghost training session. ߦçߦáߦç-Ç-ŠߦÿߦÇ-Çߦ¢ ߦÅ-ô ß¦Ç +óߦÇߦìߦç -£ß¦ç-ƒß¦ÿs ߦ¢ß¦Å ߦ¢ß¦ç-ƒ-ƒ ß¦Ç sߦ¢ß¦Å-Ç-Å =ƒôò ߦí-£ß¦ç-Çߦç +¬s ߦÇ+¦+ó-Ç-ŠߦäߦÅ+¦ß¦äߦÅ-Çߦà +óߦ£-Šߦí-£ß¦ç+¦ -ÅߦÅߦ£ +¦ß¦çߦçߦà -£+¬ß¦ì ߦÅsߦÿ-Çߦç-Å =ƒÜÇ GëíGïüGëí GÖÑ |
 Raging Beaver Bat Country Pandemic Legion 49 |
Posted - 2017.06.09 11:23:14 -
[12] - Quote Will there be any consequences to the people that profited off ghost training? |
 Don Pera Saissore 161 |
Posted - 2017.06.09 11:26:40 -
[13] - Quote Raging Beaver wrote: Will there be any consequences to the people that profited off ghost training? That would require effort |
Salvos Rhoska 3037 |
Posted - 2017.06.09 11:59:26 -
[14] - Quote Don Pera Saissore wrote: Raging Beaver wrote: Will there be any consequences to the people that profited off ghost training? That would require effort Everything worth doing, does. PvE v PvP <> Old School Exploration <> CODE Licenses <> CODE Special Agent |
 Joan Maetsuycker Imperial Academy Amarr Empire 0 |
Posted - 2017.06.09 12:22:30 -
[15] - Quote easy remboursement is to give one mini skill injector to the customers then handle all the reimbursement with customer care don't know of evemon is right I train 1800 SP/hr so 8 hour loss makes a mini skill injector |
 Othran Route One 786 |
Posted - 2017.06.09 12:27:15 -
[16] - Quote We've had ghost training before guys & I don't think anyone got punished for it. Then again you couldn't sell SPs back then so I dunno. I suspect anyone who's done it inadvertantly on a couple of accounts will be fine. Others who have farmed it deliberately will probably login one day to find massive negative balances on mains. I seriously doubt anyone will get banned over this unless RMT is involved. Wish I'd noticed it TBH but my accounts are typically plexed for a year or so - even when I'm not playing for years (like now). I did wonder why SP injectors had such a low profit margin - when you take into account time & extractor cost. Guess its a good job I didn't mindrape the alt of 20mill SPs the other week |
 Mr Epeen It's All About Me 11368 |
Posted - 2017.06.09 12:29:14 -
[17] - Quote Raging Beaver wrote: That could be anyone who let their Omega lapse and didn't log in to immediately stop the queue. That's potentially a whole lot of people.Will there be any consequences to the people that profited off ghost training? More trouble than it's worth, in my opinion. A big can of worms considering how badly they implemented this simple fix. As it is this will cost them a huge chunk of training time reimbursement. Just be glad they finally addressed the issue and hopefully fixed it the first time so we don't have this issue again. Mr Epeen  |
 SIEGE RED The Darwin Initiative 22 |
Posted - 2017.06.09 12:42:21 -
[18] - Quote CCP Falcon wrote: The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! A question if I may, my petition received an automated message, pointing me here. But it is a little confusing. I do have accounts where skill training magically paused. But I've also been having this issue independant of whatever may be the case here. Case in point, this morning I found out that my skills had stopped training a little over 4 days ago. So not 24 hours. Now the petition message mentions the following: "Please reply to the ticket should it not address the issue that you are experiencing with your skill training to return to your original spot in the ticket queue and a Game Master will address it shortly." If I reply, I'm likely to end up in the unfortunate weeks long queue for processing. If I don't, some of my characters will be visited by a friendly GM in a hot nurse uniform - but others won't. So, any suggestion as to best practices here? Take the chance and reply, or not? |
 Arrow Jumpdrive 7... 0 |
Posted - 2017.06.09 12:43:32 -
[19] - Quote CCP Falcon wrote: The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! Thanks for the heads up Falcon... Personally, I lost 3 days of training time. Anything coming down the wire about reimbursement for time lost ?. Perhaps a skill point injection for a fix ?. |
 Cypherous Cypherous Corporation 252 |
Posted - 2017.06.09 12:44:01 -
[20] - Quote Joan Maetsuycker wrote: easy remboursement is to give one mini skill injector to the customers then handle all the reimbursement with customer care don't know of evemon is right I train 1800 SP/hr so 8 hour loss makes a mini skill injector That would be basically giving people the ability to get ISK for a minor disruption, they will add the SP directly to the pool so you can apply it to the character that missed out on it rather than letting you give it to any character |
Raging Beaver Bat Country Pandemic Legion 49 |
Posted - 2017.06.09 12:45:00 -
[21] - Quote Mr Epeen wrote: Raging Beaver wrote: That could be anyone who let their Omega lapse and didn't log in to immediately stop the queue. That's potentially a whole lot of people.Will there be any consequences to the people that profited off ghost training? More trouble than it's worth, in my opinion. A big can of worms considering how badly they implemented this simple fix. As it is this will cost them a huge chunk of training time reimbursement. Just be glad they finally addressed the issue and hopefully fixed it the first time so we don't have this issue again. Mr Epeen I disagree, the ones that inadvertently benefited can probably be separated from the group that actviely used this bug for profit quite easily. Some people may even be unaware that such a thing happened (not everybody reads forums/news/reddit and tracks their skill queue). Those that exploited this should however be punished. I'm not going to be delving into the details of what the punishment should be but it was clearly exploitation of an unintended game mechanic and letting it go shouldn't even be an option. |
Cypherous Cypherous Corporation 252 |
Posted - 2017.06.09 12:45:19 -
[22] - Quote Arrow Jumpdrive wrote: CCP Falcon wrote: The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! Thanks for the heads up Falcon... Anything coming down the wire about reimbursement for time lost ?. Perhaps a skill point injection for a fix ?. How are you working out that a script ran YESTERDAY cost you 3 days of SP? i mean, i know EVE doesn't follow all the rules of spacetime but you can't fit 3 days in to 12 hours :P |
 Khan Wrenth HC - BLUEberryPIE 782 |
Posted - 2017.06.09 12:58:59 -
[23] - Quote Well it's a minor inconvenience, but I see you guys are already on top of fixing and getting compensation in place. I appreciate the swift professionalism and courtesy. Let's discuss overhauling the way we get intel in EvE. |
 Grella Khurelem KarmaFleet Goonswarm Federation 10 |
Posted - 2017.06.09 13:00:19 -
[24] - Quote CCP Falcon wrote: The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! There is another fix needed for this. Code reviews and testing. Omega characters should never have been affected by this. That should have been caught if any QA was done on this. Obviously none was done. Please make sure your development processes are looked into along with the skill queues. |
 Eternus8lux8lucis Primus Inc. LEGIO ASTARTES ARCANUM 1592 |
Posted - 2017.06.09 13:07:41 -
[25] - Quote So Ghost training came back from the dead once again. Last time this, and ghost RP collecting, ghost manufacturing and ghost R&D was around, ghost market orders are still a thing though and always have been, CCP never punished anyone just fixed their mistakes. In fact the only thing, other than EULA breaking mistakes, CCP has taken things away from players for was the FW farming where certain players made trillions of isk in a few days or weeks. Again, something CCP overlooked, and left open to players to exploit and abuse. In fact CCP has many times actually commended us for being very ingenuitive in how we break features or things in unexpected ways, and some are even considered "emergent gameplay" when they occur from such coding or unforseen balancing issues. I think even Falcon has said as much before iirc. So for all of you crying foul. You really need to read up on a few things in Eves past before you do. That being said. It was good to go back to the old days for a while again, had to end sometime.   Have you heard anything I've said? You said it's all circling the drain, the whole universe. Right? That's right. Had to end sometime. |
 Rexxar Santaro Republic Military School Minmatar Republic 26 |
Posted - 2017.06.09 13:21:44 -
[26] - Quote It happened, looks like, at early morning of 2017-06-09. Maybe 10 hours passed since. BTW, yesterday I encountered high latency and huge lags on some UI between 21:00 -22:00 ST. Just grant to everyone a micro SkillInjector :)... |
 Lord CH0w Brave Newbies Inc. Brave Collective 0 |
Posted - 2017.06.09 13:32:36 -
[27] - Quote And here i was wondering if eveboard is broken... 7o |
 Hothin Page Family Page Family Alliance 0 |
Posted - 2017.06.09 13:36:45 -
[28] - Quote i personally just logged on & noticed the sp issue , i have multiple chars training on this account, i dont know when this started, but until now i have lost sp, i think we all should get some sp on everuy char on every account tbh |
 Lokinder Lordath Ascendance Goonswarm Federation 0 |
Posted - 2017.06.09 13:38:43 -
[29] - Quote All of my accounts but my Alpha account had queues stopped. I had checked last night before bed so found it within 8 hours. I'm good with points being refunded or whatever, however, I'd take a bonus remap instead if you wanna :). |
 Lquid Drisseg KarmaFleet Goonswarm Federation 17 |
Posted - 2017.06.09 13:40:59 -
[30] - Quote This seems like a really really simple problem to fix going forward. There are seemingly constant issues with the SP system. People unsubbing and still training, trying to fix that problem at 1AM and causing more headaches to fix, people's skill queues running out and it still not being enough of an incentive to care to login, the massive influx of petitions all of these things can seemingly cause. Why cant we just make this simple for everyone? If you have skills in a queue, they train at the attribute level rate. If you "pause" your skillqueue or otherwise are not training anything and still subbed, just give accounts a calculated fair SP rate passively. No more petitions for reimbursing SP, no more people complaining that their skill queues ran out or were paused on them by a not-fully-vetted patch script, no more excessive petitions taking up support staff's time trying to calculate the amount of SP that should be reimbursed. Just make SP accumulation a passive thing that you apply in chunks as you want to train skills. |
 Brutualis Pator Tech School Minmatar Republic 0 |
Posted - 2017.06.09 13:50:37 -
[31] - Quote Lquid Drisseg wrote: Just make SP accumulation a passive thing that you apply in chunks as you want to train skills. It's not that simple; skill points relate directly to your active plugins, attributes, what you are training. It's part of what makes Eve so cool. Thanks CCP for sorting the ghost training thing out. |
 Eulynn EVE University Ivy League 5 |
Posted - 2017.06.09 13:58:00 -
[32] - Quote I heard a few people in corp had their queues paused yesterday. Mine were fine so I thought I was all good. This AM, checked into neocom to look at my PI and lo and behold the queues on my main account are stopped. So I think maybe the fix to the initial script turned off my queues, so if you were OK yesterday, definitely check your queues. |
Lquid Drisseg KarmaFleet Goonswarm Federation 17 |
Posted - 2017.06.09 13:58:05 -
[33] - Quote Brutualis wrote: Lquid Drisseg wrote: Just make SP accumulation a passive thing that you apply in chunks as you want to train skills. It's not that simple; skill points relate directly to your active plugins, attributes, what you are training. It's part of what makes Eve so cool. Thanks CCP for sorting the ghost training thing out. Everything you said is absolutely not what makes eve cool. If you think the skill training system is what makes eve cool you might want to get your head examined. |
 Cerian Alderoth Cult of the Black Monolith 33 |
Posted - 2017.06.09 14:00:04 -
[34] - Quote Rogue script? BRAVO! ... slow claps  |
 Attrace Thrace Grain Fields Inc. The Big Dirty 0 |
Posted - 2017.06.09 14:02:50 -
[35] - Quote i'm not mad that this happened. in my dark past i coded and no matter how much qa you toss at it code can do silly stuff. i'm pissed that the eve app didn't tell me that 15/18 of my training cues had stopped |
SIEGE RED The Darwin Initiative 22 |
Posted - 2017.06.09 14:06:11 -
[36] - Quote Let me guess: Skynet? |
Rexxar Santaro Republic Military School Minmatar Republic 26 |
Posted - 2017.06.09 14:07:07 -
[37] - Quote Lquid Drisseg wrote: This seems like a really really simple problem to fix going forward. Why cant we just make this simple for everyone? If you have skills in a queue, they train at the attribute level rate. If you "pause" your skillqueue or otherwise are not training anything and still subbed, just give accounts a calculated fair SP rate passively. Just make SP accumulation a passive thing that you apply in chunks as you want to train skills. ItGÇÖs very hard, a nightmare, for a developer to program and synchronize both CPU-server with a DB-server, considering every skill queue is a server real time thread (with own list of different skills). Also, while everyone can interact with that thread through: subscriptions, plexes, attributes, implants, skill extractors, skill injectors. For sure there are running over 100,000 live threads! Dynamic multithreading server programing is among hardest types. One bit of leaked memory (TRUE or FALSE) can turn into hundreds of Gigabytes of leaked memory in one hour. As a result GÇô server shutdown or Try Catch exception, which will stop the problematic code. To track and count the SP for everyone is possible after processing a gazzilion of data. |
 LycanLucian Wildly Inappropriate Goonswarm Federation 3 |
Posted - 2017.06.09 14:11:14 -
[38] - Quote I have 3 accounts that were paused all were Omegas. I have no clue how long my time was paused since I wasn't expecting it to be paused. I manually started the ques this morning when I heard about the issue. Are the skill reimbursements going to be automatic or will the affected accounts need to submit a support ticket? |
Joan Maetsuycker Imperial Academy Amarr Empire 0 |
Posted - 2017.06.09 14:11:16 -
[39] - Quote it was only a suggestion for a easy fix I don't mind that my skill que was halted for 8-10 hours and do not get a refund it is only a game after all, Cypherous wrote: Joan Maetsuycker wrote: easy remboursement is to give one mini skill injector to the customers then handle all the reimbursement with customer care don't know of evemon is right I train 1800 SP/hr so 8 hour loss makes a mini skill injector That would be basically giving people the ability to get ISK for a minor disruption, they will add the SP directly to the pool so you can apply it to the character that missed out on it rather than letting you give it to any character |
Cypherous Cypherous Corporation 253 |
Posted - 2017.06.09 14:18:09 -
[40] - Quote Hothin wrote: i personally just logged on & noticed the sp issue , i have multiple chars training on this account, i dont know when this started, but until now i have lost sp, i think we all should get some sp on everuy char on every account tbh SP will likely be given to any character affected by this, only those with active skill queues rather than just every character on an account |
 Ebony Texas The Alabaster Albatross Sev3rance 23 |
Posted - 2017.06.09 14:31:15 -
[41] - Quote yea thank you falcon, I wouldn't freak out like that unless it was due to my time being placed on hold while im training a high-end lvl 5 skill. which is synch'd with the rest of my accounts. thank you again for posting this message properly where all players of new eden can come and easily see there was a major issue. o7 thank you again sir |
Hothin Page Family Page Family Alliance 0 |
Posted - 2017.06.09 14:37:31 -
[42] - Quote Cypherous wrote: Hothin wrote: i personally just logged on & noticed the sp issue , i have multiple chars training on this account, i dont know when this started, but until now i have lost sp, i think we all should get some sp on everuy char on every account tbh SP will likely be given to any character affected by this, only those with active skill queues rather than just every character on an account to clarify what i meant . any char that was training so if you had 1 2 or 3 training they should get sp refunded |
 Firicel Broscarii Veseli 2 |
Posted - 2017.06.09 14:38:05 -
[43] - Quote I want my SP back! |
Firicel Broscarii Veseli 2 |
Posted - 2017.06.09 14:38:50 -
[44] - Quote On all accounts. |
Lquid Drisseg KarmaFleet Goonswarm Federation 17 |
Posted - 2017.06.09 14:40:08 -
[45] - Quote Rexxar Santaro wrote: Lquid Drisseg wrote: This seems like a really really simple problem to fix going forward. Why cant we just make this simple for everyone? If you have skills in a queue, they train at the attribute level rate. If you "pause" your skillqueue or otherwise are not training anything and still subbed, just give accounts a calculated fair SP rate passively. Just make SP accumulation a passive thing that you apply in chunks as you want to train skills. ItGÇÖs very hard, a nightmare, for a developer to program and synchronize both CPU-server with a DB-server, considering every skill queue is a server real time thread (with own list of different skills). Also, while everyone can interact with that thread through: subscriptions, plexes, attributes, implants, skill extractors, skill injectors. For sure there are running over 100,000 live threads! Dynamic multithreading server programing is among hardest types. One bit of leaked memory (TRUE or FALSE) can turn into hundreds of Gigabytes of leaked memory in one hour. As a result GÇô server shutdown or Try Catch exception, which will stop the problematic code. To track and count the SP for everyone is possible after processing a gazzilion of data. I am a software developer. This is not a hard problem to solve. They already have it solved. Skill training is already a thing. It would not be hard to add in a base level of training that occurs regardless of your queued skills and attribute levels. Please don't claim this is a hard problem, especially when the vast majority of the actual hard work has already been implemented. |
Rexxar Santaro Republic Military School Minmatar Republic 26 |
Posted - 2017.06.09 14:40:38 -
[46] - Quote Firicel wrote: I want my SP back! Dude, looks like you aren't happy about what happened! |
 Assaj Ventress Deliveries on Tuesday 9 |
Posted - 2017.06.09 14:41:08 -
[47] - Quote Is it expected that API (EVEMon) still shows my queue is paused, but ingame it's running? |
 Cmdr Clawhammer Peach Pit Corp Federation of Respect Honor Passion Alliance. 3 |
Posted - 2017.06.09 14:54:08 -
[48] - Quote Assaj Ventress wrote: Is it expected that API (EVEMon) still shows my queue is paused, but ingame it's running? It takes a while until evemon shows your actual skill queue because of the api key refresh delay. |
Assaj Ventress Deliveries on Tuesday 9 |
Posted - 2017.06.09 14:57:26 -
[49] - Quote Cmdr Clawhammer wrote: Assaj Ventress wrote: Is it expected that API (EVEMon) still shows my queue is paused, but ingame it's running? It takes a while until evemon shows your actual skill queue because of the api key refresh delay. I started it after checking ingame. I guess some API cache... |
Rexxar Santaro Republic Military School Minmatar Republic 26 |
Posted - 2017.06.09 15:00:49 -
[50] - Quote Lquid Drisseg wrote: I am a software developer. This is not a hard problem to solve. They already have it solved. Skill training is already a thing. It would not be hard to add in a base level of training that occurs regardless of your queued skills and attribute levels. Please don't claim this is a hard problem, especially when the vast majority of the actual hard work has already been implemented. IGÇÖm pointing that the server multithreading programing is very complicated and anything missed can turn into huge problems. ItGÇÖs far away not like to client desktop or mobile apps, but nm. The problem is most of those threads arenGÇÖt obviously predictable, based on some linear function, which you can apply additive to all data. ItGÇÖs mostly random, which should take into consideration what everyone did the last 10 hours, including subscription gain/lost, plexes, skill injection, skill extraction, attribute changes. Maybe somebody get podded and was for 1 hour at station without any attribute implants active you know. It requires to analyze a lot of log records and recreate the story based on them. I offered to grant to everyone a micro SkillInjector, as average SP for all accounts. Almost all will be happy and CCP will not waste time on this. |
Ebony Texas The Alabaster Albatross Sev3rance 23 |
Posted - 2017.06.09 15:13:15 -
[51] - Quote Assaj Ventress wrote: Is it expected that API (EVEMon) still shows my queue is paused, but ingame it's running? EveMon itself seems to have been bugged ever since the introduction of mini-plex since it shows one of my accts expired although it was paid for via plex. I did have the same issue once I found out the problem at hand. once I cleared its cache and restatred the program after awhile the que appeared training.. however I am at a lost of how much SP I lost during this script implementation yesterday.. so yea... ccp.. give us those lost training time.. you hit the omega's in your attempt to stop these cheaters.. why not just ban them?.. bring on the ban hammer! |
 Alura Eidolon Lambent Enterprises Virtue of Selfishness 0 |
Posted - 2017.06.09 15:16:15 -
[52] - Quote I'm not sure giving out Skill injectors is the way to go mainly because of the variance. Someone with less than 5mil SP gets alot more of a boost than someone with over 80mil SP. Plus then you are getting a free skill injector that you can sell on the market making a profit for, potentially, a lot more SP than you lost. |
Firicel Broscarii Veseli 2 |
Posted - 2017.06.09 15:26:29 -
[53] - Quote Rexxar Santaro wrote: Firicel wrote: I want my SP back! Dude, looks like you aren't happy about what happened! come to think of it, I should be happy happy that ccp reads the forums, how else would they find about their own screwups |
Rexxar Santaro Republic Military School Minmatar Republic 26 |
Posted - 2017.06.09 15:26:50 -
[54] - Quote Alura Eidolon wrote: I'm not sure giving out Skill injectors is the way to go mainly because of the variance. Someone with less than 5mil SP gets alot more of a boost than someone with over 80mil SP. Plus then you are getting a free skill injector that you can sell on the market making a profit for, potentially, a lot more SP than you lost. Well, this special micro Skill Injector must have the average amount of SP which can be trained during the 10 hours (8hours IDK). The injector should have blocked trading attributes: unable to trade on market or through contracting and must be connected to account like that starting one. Like some active goods have. The amount of gained SP must be static GÇô independent from currently capsuleer SP amount. |
 DiDDleR Skunkdogz Corporation 29 |
Posted - 2017.06.09 15:33:01 -
[55] - Quote Thank you Falcon - I thought I was going mad when I fired up EVEMon earlier and saw my training was "Paused"... |
 FlySilver KarmaFleet Goonswarm Federation 0 |
Posted - 2017.06.09 15:46:07 -
[56] - Quote Rexxar Santaro wrote: Lquid Drisseg wrote: I am a software developer. This is not a hard problem to solve. They already have it solved. Skill training is already a thing. It would not be hard to add in a base level of training that occurs regardless of your queued skills and attribute levels. Please don't claim this is a hard problem, especially when the vast majority of the actual hard work has already been implemented. IGÇÖm pointing that the server multithreading programing is very complicated and anything missed can turn into huge problems. ItGÇÖs far away not like to client desktop or mobile apps, but nm. The problem is most of those threads arenGÇÖt obviously predictable, based on some linear function, which you can apply additive to all data. ItGÇÖs mostly random, which should take into consideration what everyone did the last 10 hours, including subscription gain/lost, plexes, skill injection, skill extraction, attribute changes. Maybe somebody get podded and was for 1 hour at station without any attribute implants active you know. It requires to analyze a lot of log records and recreate the story based on them. I offered to grant to everyone a micro SkillInjector, as average SP for all accounts. Almost all will be happy and CCP will not waste time on this. I'm pointing that you obviously have no idea about multithreading programing. If you think it is very complicated you most likely have no experience in programming at all. I would even go as far as to say that all of the threads are predictable. The Reason it is that way, is "obviously", you code that Threads yourself. If you have to rely on other Threads you dont have written yourself you do not in any way expect those Threads to behave at all and work with them in a completely different way that has nothing to do with "multithreaded programing" in its basic meaning. But to tackle the SP you might be surprise that "some linear function" is actually the way SP generation works. The only thing is it runs on Timers and will change its "linear" function between Timerticks. Obviously CCP allready did cover the Injecting/Extracting and unallocated SP Pool so it is highly unlikely it would need big changes except manipulating the timers. And for changing the parameters of that "linear function" just try to think about what happens when you change your skillqeue manually or the learned skill switches during the time you are not logged in. No matter if it would be possible to switch the system i dont like the way Skilling works in the first place with all the Implants. I know its a you Risk something and get more Reward thing but the idea behind it is contrary to the EVE Gameplay in general. How often did someone not go on a fleet because he had allready clonejumped and all. The Implants other thant the attribute ones themself would still be there but not tied to your skilling but rather the ship your using. And yes i know you can now hop into a empty Clone in a Citadel but it is a hazzle to do it. So i propose getting rid of the Attributes in total, getting rid of the Attribute Implants and let us buy Skillaccelerators like CCP has allready introduced us to. And just let the SP go into the unallocated Pool. |
 Rancor Chelien Polaris Project Curatores Veritatis Alliance 0 |
Posted - 2017.06.09 16:29:54 -
[57] - Quote I know what to do. Just run more badly written scripts on the production server, and everyone will completely forget about this skill training issue. |
 Krytia Ernaga Pleasant Peninsula Productions Sanctuary Pact 4 |
Posted - 2017.06.09 16:42:01 -
[58] - Quote How will accounts that had their SQ paused be identified? I saw this thread and went to check and had several SQs that have been paused, and partially trained skills removed, which accounts for a rather serious loss of SP. Is there a forum / form that I need to file listing my SQs that were affected? Please advise. |
 Pidaro Tarkan 30plus Fidelas Constans 0 |
Posted - 2017.06.09 16:47:29 -
[59] - Quote Krytia Ernaga wrote: How will accounts that had their SQ paused be identified? I saw this thread and went to check and had several SQs that have been paused, and partially trained skills removed, which accounts for a rather serious loss of SP. Is there a forum / form that I need to file listing my SQs that were affected? Please advise. Yes ! what he said ^  |
 Rivr Luzade Kenshin. DARKNESS. 3054 |
Posted - 2017.06.09 16:58:41 -
[60] - Quote Le Prospecteur wrote: Joan Andedare wrote: thank you for working on the issue. and in the future please
Lose the attitude.. 10 hours ago was the middle of the night.. 10 hours ago was 8 in the morning and CCP has offices and ISD/GMs all over the world. Lose the attitude if you have no clue.  I, for one, thought I had gotten hacked or banned because all my accounts were not training anything and there was no information at all available on the issue except for a EN24 info with speculation about the reasons, which I only noticed by chance. It's good that it gotten solved and the compensation for yet another mishap is appreciated, but Joan's points are very valid. My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try. |
 sith bg Caldari Provisions Caldari State 0 |
Posted - 2017.06.09 18:40:21 -
[61] - Quote There were/are a lot of things about the skill training process that could be considered buggy/exploitative. Could you please tell us what the script was intended to do, and what the effects will be on examples of different kinds of accounts. So let's look at a few examples: 1) PoorBro lost his job but has +4 implants on an alpha, do they still work? I think that's working as intended but it's still bullshit. 2) Dingbat has been training carriers 5 on his lapsed alpha for the last 180 days, but it started before his omega ended, what about him? Does he lose all 180 days, how about 150, etc? 3) SuperDingbat did the same thing but his carriers 5 started the day after his omega lapsed, now what? 4) CautiousYetStillSlightlyDouchey upgraded to omega and queued 29days of omegas and 60d of alpha skills, what happens to him. Let's say the first alpha skill was a 9-day skill and the rest were 5-day skills.... does he lose all the last 60d, or does he lose 52/60 days, or does he lose nothing? This most accurately describes what I've tried to do in the past but ... I fail hard at clicking so this whole sp thing turned out similar to PI for me (which is to say, I set everything up then let it rot). 5) SmartypantsMcDouchesEvenHarder got scared when reddit got pissed and so 3 days ago he rescued all his accounts. Maybe we should call him KingPin instead. Anyways, what happens to that guy? quick edit: THANK YOU! This was game breaking bullsh*t bad gameplay. Thank you. But I still need to know the details. And thank you. :) |
 XjimbobX Caldari Provisions Caldari State 3 |
Posted - 2017.06.09 19:34:00 -
[62] - Quote Perfect timing! I'm in the hospital and can't verify my char. I know they are supposed to be fixing it, but this is just a poop situation. |
 Kryas University of Caille Gallente Federation 0 |
Posted - 2017.06.09 19:49:36 -
[63] - Quote Raging Beaver wrote: Mr Epeen wrote: Raging Beaver wrote: That could be anyone who let their Omega lapse and didn't log in to immediately stop the queue. That's potentially a whole lot of people.Will there be any consequences to the people that profited off ghost training? More trouble than it's worth, in my opinion. A big can of worms considering how badly they implemented this simple fix. As it is this will cost them a huge chunk of training time reimbursement. Just be glad they finally addressed the issue and hopefully fixed it the first time so we don't have this issue again. Mr Epeen I disagree, the ones that inadvertently benefited can probably be separated from the group that actively used this bug for profit quite easily. Some people may even be unaware that such a thing happened (not everybody reads forums/news/reddit and tracks their skill queue). Those that exploited this should however be punished. I'm not going to be delving into the details of what the punishment should be but it was clearly exploitation of an unintended game mechanic and letting it go shouldn't even be an option. I was considering being conciliatory, but I have better things to do with my time, so I'm just going to go with this: You're wrong, below is why. 1: At no point has this been listed as an exploit, and although it's a bug and has been confirmed as such (though only recently), that isn't the same thing as a confirmed exploit. 2: It breaks no rules. At all. There haven't been any rules on this posted and so no rules have been broken. Your personal opinion on the magnitude of the "crime" is irrelevant. It isn't one as no rules have been broken. 3: How exactly would you separate it? Would you do it on people who unsubbed and then sold skills at any later date? What would your cut off be? Explain to us your foolproof method of finding every single person who benefited from what you consider "cheating" that guarantees not catching a single innocent person? I'll give you a hint. You cannot. You can give a statistical metric for what might be considered "suspicious" but ultimately it's not foolproof. 4: Unintended game mechanics happen fairly frequently in this game (and indeed all games) so should they be punished every single time someone benefits from them, whether they know they have or not? |
Rexxar Santaro Republic Military School Minmatar Republic 26 |
Posted - 2017.06.09 20:25:54 -
[64] - Quote FlySilver wrote: Rexxar Santaro wrote: Lquid Drisseg wrote: I am a software developer. This is not a hard problem to solve. They already have it solved. Skill training is already a thing. It would not be hard to add in a base level of training that occurs regardless of your queued skills and attribute levels. Please don't claim this is a hard problem, especially when the vast majority of the actual hard work has already been implemented. IGÇÖm pointing that the server multithreading programing is very complicated and anything missed can turn into huge problems. ItGÇÖs far away not like to client desktop or mobile apps, but nm. The problem is most of those threads arenGÇÖt obviously predictable, based on some linear function, which you can apply additive to all data. ItGÇÖs mostly random, which should take into consideration what everyone did the last 10 hours, including subscription gain/lost, plexes, skill injection, skill extraction, attribute changes. Maybe somebody get podded and was for 1 hour at station without any attribute implants active you know. It requires to analyze a lot of log records and recreate the story based on them. I offered to grant to everyone a micro SkillInjector, as average SP for all accounts. Almost all will be happy and CCP will not waste time on this. I'm pointing that you obviously have no idea about multithreading programing. If you think it is very complicated you most likely have no experience in programming at all. I would even go as far as to say that all of the threads are predictable. The Reason it is that way, is "obviously", you code that Threads yourself. If you have to rely on other Threads you dont have written yourself you do not in any way expect those Threads to behave at all and work with them in a completely different way that has nothing to do with "multithreaded programing" in its basic meaning. Heh, this thread isnGÇÖt about examining somebodyGÇÖs multithreading programing knowledge. Somebody is a good shader programmer, other one is a good multithreading programming and other one is good in developing huge DB-systems. Shortly, letGÇÖs put apart simple client multithreading programs (when you just open a file or compressing it in a thread and then it is closed), client dynamic threads and server multithreading systems (where every running thread works into an infinite loop and should interact with many different systems: web-server, client exe, mobile app, DB-Server and etc; the problem of secured thread programing and memory leaks is well known). Compared to OOP, Delegate programing or Interfacing concepts the threading one is more complicated because of this Debugging process at least. In big projects itGÇÖs OMG when somethingGÇÖs going wrong, because a well working thread can suddenly work wrong just because the imported or exported data form/to DB, Web, EXE can have an unexpected value/format/structure which will create exceptions or bad logical decision that are hard to detect. The number of bug fixes and patches, in every serious project available on market, are just an example that this isnGÇÖt simple. P.S. Sorry about this wall of text... |
 Slesor Fistvile Perkone Caldari State 0 |
Posted - 2017.06.09 22:15:27 -
[65] - Quote WAAAAAH! I lost some sk... Oh, I'm getting it back? |
 Cherry Bomb Make A Pod Foundation 3 |
Posted - 2017.06.09 23:14:29 -
[66] - Quote Thank you CCP for the rapid response time and thank you ISD Max Trix for helping me find this thread. |
 Vailen Sere 420 Enterprises. Tactical Supremacy 19 |
Posted - 2017.06.10 00:02:32 -
[67] - Quote The current skill I am training is soo long , it looked kind a off, but soo hard to tell. It was the app that gave it away for me. |
 Shaun Hansen Tactically Challenged Tactical Supremacy 13 |
Posted - 2017.06.10 08:08:11 -
[68] - Quote Thanks Falcon. 4 of my accounts weren't training. Good thing Im using Evemon :) |
 Ivan Canasta Alcohol Tobacco and Firearms Test Alliance Please Ignore 0 |
Posted - 2017.06.11 00:31:33 -
[69] - Quote Interestingly, ALL of my Omega accounts were paused. NONE of my Alpha accounts were paused. |
 Maxim Corvinus Royal Armaments 6 |
Posted - 2017.06.11 13:16:06 -
[70] - Quote It's as if the script didn't have a "if Omega account then end" bit in it. Not exactly ground breaking coding, now is it. |
 Tuesdays Takk Serpent Sun Roadhouse Regulars 9 |
Posted - 2017.06.11 23:33:01 -
[71] - Quote Maxim Corvinus wrote: It's as if the script didn't have a "if Omega account then end" bit in it. Not exactly ground breaking coding, now is it. In Dust 514 we lovingly referred to CCP as Can't Code Properly, is this a thing too in Eve? If you win the rat race, you're still a rat. |
 Bjorn Tyrson EVE University Ivy League 735 |
Posted - 2017.06.12 05:01:08 -
[72] - Quote Well I've been out of town for the past 5 days. Have another 36 or so hours till I can next log in. Guess I'll find out then if I've lost a weeks training or not and how badly this is going to screw over my IG finances... might just have to let some of my sp farms switch over to ghost farming for a few weeks to get back on track. |
 Yazid Zamayid Imperial Academy Amarr Empire 0 |
Posted - 2017.06.12 06:45:19 -
[73] - Quote Any chance people that exploited this are getting punished? :) That would take a good ammount of ISK from the inflated market |
Maxim Corvinus Royal Armaments 6 |
Posted - 2017.06.12 07:15:45 -
[74] - Quote Tuesdays Takk wrote: Maxim Corvinus wrote: It's as if the script didn't have a "if Omega account then end" bit in it. Not exactly ground breaking coding, now is it. In Dust 514 we lovingly referred to CCP as Can't Code Properly, is this a thing too in Eve? It's been a thing for 10+ years |
Nana Skalski Taisaanat Kotei 35021 |
Posted - 2017.06.12 09:39:59 -
[75] - Quote Maxim Corvinus wrote: Tuesdays Takk wrote: Maxim Corvinus wrote: It's as if the script didn't have a "if Omega account then end" bit in it. Not exactly ground breaking coding, now is it. In Dust 514 we lovingly referred to CCP as Can't Code Properly, is this a thing too in Eve? It's been a thing for 10+ years Relevant. Even more relevant. ߦçߦáߦç-Ç-ŠߦÿߦÇ-Çߦ¢ ߦÅ-ô ß¦Ç +óߦÇߦìߦç -£ß¦ç-ƒß¦ÿs ߦ¢ß¦Å ߦ¢ß¦ç-ƒ-ƒ ß¦Ç sߦ¢ß¦Å-Ç-Å =ƒôò ߦí-£ß¦ç-Çߦç +¬s ߦÇ+¦+ó-Ç-ŠߦäߦÅ+¦ß¦äߦÅ-Çߦà +óߦ£-Šߦí-£ß¦ç+¦ -ÅߦÅߦ£ +¦ß¦çߦçߦà -£+¬ß¦ì ߦÅsߦÿ-Çߦç-Å =ƒÜÇ GëíGïüGëí GÖÑ |
 Swigity Swooty Stormbringers Shipwright Conglomerate Srsly Spcshipz 0 |
Posted - 2017.06.12 11:04:50 -
[76] - Quote CCP Falcon wrote: Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. So what's the plan for compensation ? |
 Uselesss Pig Killing with pink power 0 |
Posted - 2017.06.12 15:48:16 -
[77] - Quote I'm really glad you guys are trying to fix this, don't rush it make it a good fix so you don't have to return to it many times.I'm sure you know but many of the raging players are also expecting some kind of a punishment for that part of the players that abused this.If not all those with 100+ chars and/or those who ran it for long time should have atleast their wallets emptied after you guys determine for sure who took advantage of this.This will keep or bring back many of the legit players in the game.I'm sure you are aware what happens to games that allow large exploits to go unpunished. |
Ebony Texas The Alabaster Albatross Sev3rance 39 |
Posted - 2017.06.13 14:53:42 -
[78] - Quote where's the sp compensation? |
 Devin Daye Center for Advanced Studies Gallente Federation 2 |
Posted - 2017.06.13 19:29:29 -
[79] - Quote Ebony Texas wrote: where's the sp compensation? If we distract them enough with these carrier nerfs maybe they'll forget... |
 Commander Spurty 1685 |
Posted - 2017.06.15 14:19:54 -
[80] - Quote If there's something strange in you skill queue Who you gonna call? (CCP Falcon) If there's something weird And it don't look good Who you gonna call? (CCP Falcon) There are good ships, And wood ships, And ships that sail the sea But the best ships are Spaceships Built by CCP |
Spurty 1685 |
Posted - 2017.06.15 14:19:54 -
[81] - Quote If there's something strange in you skill queue Who you gonna call? (CCP Falcon) If there's something weird And it don't look good Who you gonna call? (CCP Falcon) There are good ships, And wood ships, And ships that sail the sea But the best ships are Spaceships Built by CCP |
 Jaiden Solo ShekelSquad Interhole Revenue Service 3 |
Posted - 2017.06.15 14:57:33 -
[82] - Quote Commander Spurty wrote: If there's something strange in you skill queue Who you gonna call? (CCP Falcon) If there's something weird And it don't look good Who you gonna call? (CCP Falcon) I ain't afraid of no dev |
 Britney Breizh The Scope Gallente Federation 0 |
Posted - 2017.06.15 20:06:30 -
[83] - Quote I have the feeling that I already know the answer to this question, but will ask it nevertheless... For those running legit skill farming operation, i.e. who never used ghost training by not letting their accounts lapse, will they receive some kind of compensation from their loss linked to their ignorance of unwillingness to abuse the system with ghost training? Surely, those accounts are easier to identify and belong for sure to players that respect the game we all share, and are worth more to CCP than bug-abusing cheaters.. Does that mean anything? |
 Pinky Starstrider Drunk Chaos Did he say Jump 18 |
Posted - 2017.06.15 20:42:59 -
[84] - Quote I haven't played in a while. Do I have to log in and restart training? Because if so. When did this occur so I can know how much SP I have lost because I haven't played in months. (Sub has remained active if that matters) |
Ebony Texas The Alabaster Albatross Sev3rance 40 |
Posted - 2017.06.15 21:37:29 -
[85] - Quote where are the SP pts you owe me on 4 accts ccp.. |
 The Invisible Man Aliastra Gallente Federation 0 |
Posted - 2017.06.15 23:56:04 -
[86] - Quote Britney Breizh wrote: I have the feeling that I already know the answer to this question, but will ask it nevertheless... For those running legit skill farming operation, i.e. who never used ghost training by not letting their accounts lapse, will they receive some kind of compensation from their loss linked to their ignorance of unwillingness to abuse the system with ghost training? Surely, those accounts are easier to identify and belong for sure to players that respect the game we all share, and are worth more to CCP than bug-abusing cheaters.. Does that mean anything? But this was allowed by ccp. They wrote it in a dev blog here: Q: What happens if my subscription ends while I'm logged in, will I be converted to Alpha in the middle of a fight? A: In these cases, you will remain an Omega until the next time you log out. We won't ever turn skills off during the middle of a session. |
Salvos Rhoska 3039 |
Posted - 2017.06.16 04:52:37 -
[87] - Quote The Invisible Man wrote: Britney Breizh wrote: I have the feeling that I already know the answer to this question, but will ask it nevertheless... For those running legit skill farming operation, i.e. who never used ghost training by not letting their accounts lapse, will they receive some kind of compensation from their loss linked to their ignorance of unwillingness to abuse the system with ghost training? Surely, those accounts are easier to identify and belong for sure to players that respect the game we all share, and are worth more to CCP than bug-abusing cheaters.. Does that mean anything? But this was allowed by ccp. They wrote it in a dev blog here: Q: What happens if my subscription ends while I'm logged in, will I be converted to Alpha in the middle of a fight? A: In these cases, you will remain an Omega until the next time you log out. We won't ever turn skills off during the middle of a session. Thats different. Apparently accounts lapsing out of Omega into Alpha whilst logged out where/are continuing to skill at Omega status until the account logs in again. In other words the system didnt/doesnt register that the account should revert to Alpha, including sp rate and extent of skills, unless the account logged in again after Omega expired. PvE v PvP <> Old School Exploration <> CODE Licenses <> CODE Special Agent |
 Sylvia Kildare Center for Advanced Studies Gallente Federation 76 |
Posted - 2017.06.16 12:35:28 -
[88] - Quote So... ... everyone see the new news item? |
 Valdr Auduin CatPack 24 |
Posted - 2017.06.16 19:32:58 -
[89] - Quote CCP Falcon wrote: The content of this forum post is also reflected here as a news item on the community portal. After a script was run yesterday to address an issue with Ghost Training, we received a number of reports that some pilots had noticed their skill queues had been paused and their characters were not training. The cause for this was identified as an issue with the script that was run, which didn't behave as expected and has resulted in a significant number of pilots losing training time over the course of the last 24 hours. We're currently in the process of applying a fix for this, which will identify all the affected accounts, and will automatically restart training for those who haven't already logged in and done so. Once this process has been completed, we will look to compensate all affected pilots in the coming days with a refund of skillpoints lost due to this issue. Sincerest apologies for any confusion or inconvenience that this issue with training has caused! Just noticed this, as one of the affected accounts, how will I know I've been credited for whatever time I might have lost? |
 Katana Seiko Made in Germany 10 |
Posted - 2017.06.17 19:42:41 -
[90] - Quote How did this issue get introduced in the first place? |
 Dinsdale Pirannha Pirannha Corp 3453 |
Posted - 2017.06.18 13:23:41 -
[91] - Quote Katana Seiko wrote: How did this issue get introduced in the first place? CCP, after 7 months of ignoring ghost training, decided to do something about it, and a dev created a script to stop the ghost training. After rigorous QA, they executed the script. That script turns out affected quite a number of active, paying accounts as well. What the parameters were that made it affect some accounts and not others, I don't know. |
The Invisible Man Aliastra Gallente Federation 0 |
Posted - 2017.06.18 14:28:55 -
[92] - Quote Salvos Rhoska wrote: The Invisible Man wrote: Britney Breizh wrote: I have the feeling that I already know the answer to this question, but will ask it nevertheless... For those running legit skill farming operation, i.e. who never used ghost training by not letting their accounts lapse, will they receive some kind of compensation from their loss linked to their ignorance of unwillingness to abuse the system with ghost training? Surely, those accounts are easier to identify and belong for sure to players that respect the game we all share, and are worth more to CCP than bug-abusing cheaters.. Does that mean anything? But this was allowed by ccp. They wrote it in a dev blog here: Q: What happens if my subscription ends while I'm logged in, will I be converted to Alpha in the middle of a fight? A: In these cases, you will remain an Omega until the next time you log out. We won't ever turn skills off during the middle of a session. Thats different. Apparently accounts lapsing out of Omega into Alpha whilst logged out where/are continuing to skill at Omega status until the account logs in again. In other words the system didnt/doesnt register that the account should revert to Alpha, including sp rate and extent of skills, unless the account logged in again after Omega expired. Ok. Thank you. |
 ugh zug Amok. Goonswarm Federation 123 |
Posted - 2017.06.19 11:40:29 -
[93] - Quote What is absolutely hilarious is that this was tooted at one point to be a feature of eve online.... now this is considered an exploit but if you quit eve and still have time on your subs are you going to bother to log in before the end of that time to pause your skillque? lol what a joke ccp. please start banning all the players that quit with active skillques Want me to shut up? Remove content from my post,1B. Remove my content from a thread I have started 2B. |
 Miiikka Stanza Inc. 12 |
Posted - 2017.06.21 06:40:52 -
[94] - Quote So when are these skill points going to be reimbursed ? It's been almost 2 weeks. If you break something which affects people's accounts, you fix it, like straight away. Seriously. |
 Malou Hashur Ministry of War Amarr Empire 107 |
Posted - 2017.06.21 06:46:20 -
[95] - Quote Miiikka wrote: So when are these skill points going to be reimbursed ? It's been almost 2 weeks. If you break something which affects people's accounts, you fix it, like straight away. Seriously. Not exactly unexpected, going by their track record for screwing stuff up. CCP Philosophy ==>>
|
 Celeste Dixie University of Caille Gallente Federation 0 |
Posted - 2017.06.21 15:52:31 -
[96] - Quote Yeah, it'd be nice to see an update from a Dev confirming we'll get our points back. Paying customer and all that, hate to see 10-12 hours of skill points just lost. |
 Pr0boszcz X Legion Against Probes 0 |
Posted - 2017.06.21 17:41:05 -
[97] - Quote On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply: "Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority." Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually. |
Ebony Texas The Alabaster Albatross Sev3rance 44 |
Posted - 2017.06.21 18:15:19 -
[98] - Quote Pr0boszcz wrote: On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply: "Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority." Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually. I 2nd this, ive been waiting for all my effected accounts to be given their lost SP from that day and none have been as of yet. where is the CCP Falcon.. the one flying high in the ccp office sky?? CCP Falcon Save us! |
 Elenahina Agony Unleashed The Bastard Cartel 1742 |
Posted - 2017.06.21 19:37:28 -
[99] - Quote Pr0boszcz wrote: On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply: "Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority." Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually. Yes they're hoping for it to just go away so hard they mentioned it in not one but two news items so far. For the love of God, people loosen the damned tin foil before it cuts off the circulation to your brains completely. And before someone asks https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/ https://community.eveonline.com/news/news-channels/eve-online-news/skill-queue-issues-2017-06-09/ Eve is like an addiction; you can't quit it until it quits you. Also, iderno |
Ebony Texas The Alabaster Albatross Sev3rance 45 |
Posted - 2017.06.21 20:08:30 -
[100] - Quote Elenahina wrote: Pr0boszcz wrote: On 9th June I have submitted a support ticket and got a"Mass reply". I've waited till14th June I have again asked about the issue, received the following reply: "Unfortunately, the reimbursement has yet to happen and sadly I do not have an exact ETA on when it may happen exactly yet, either, but I can assure that a script for this is being worked on with high priority." Today my ticket suddenly got closed and marked as "Solved" even though I have not received any reimbursement. Apparently looks like they are trying to wait it out, hoping it will go silent and people would forget. I hope not though... But definitely 2 weeks is more than enough to prepare a script with high priority... heck even a day should be enough actually. Yes they're hoping for it to just go away so hard they mentioned it in not one but two news items so far. For the love of God, people loosen the damned tin foil before it cuts off the circulation to your brains completely. And before someone asks https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/ https://community.eveonline.com/news/news-channels/eve-online-news/skill-queue-issues-2017-06-09/ Sir/Ma"am or it... that was posted on 6/9/17 and we're now at 6/21/17.. where are the freaking points?? ccp should have upped its priority since skills training is the vital life line of eve online.. |
 Moksa Elodie Hijo de la Luna 25 |
Posted - 2017.06.21 20:14:32 -
[101] - Quote Knowing how CCP have been over the past year, it will probably be 7 months before the missing SP is returned. As it seems to of only affected Omega accounts, wouldn't it of just been easier to give all Omega accounts a set amount of SP rather than drag the whole process out for 2 weeks? |
Ebony Texas The Alabaster Albatross Sev3rance 46 |
Posted - 2017.06.21 20:31:30 -
[102] - Quote Moksa Elodie wrote: Knowing how CCP have been over the past year, it will probably be 7 months before the missing SP is returned. As it seems to of only affected Omega accounts, wouldn't it of just been easier to give all Omega accounts a set amount of SP rather than drag the whole process out for 2 weeks? not that im providing them an excuse.. but I bet they likely haven't yet due to the issues with the boosters being used currently during this rogue swarm event. |
 GM Lelouch Game Masters C C P Alliance 115 |
Posted - 2017.06.22 16:35:41 -
[103] - Quote Hey all, The reimbursement will happen next week, hopefully on Monday (not 100% confirmed yet). We'll let you know through a news item announcement when the SP has been reimbursed. I sincerely apologize for the delay, we initially thought we'd be able to roll out the reimbursement early this week but the process regrettably turned out to be a bit more complex than anticipated. Best regards, Lead GM Lelouch CCP Customer Support | EVE Online | DUST 514 |
The Invisible Man Aliastra Gallente Federation 0 |
Posted - 2017.06.22 18:04:31 -
[104] - Quote I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too? |
 Circumstantial Evidence 419 |
Posted - 2017.06.23 16:24:04 -
[105] - Quote The Invisible Man wrote: That sounds like a mis-interpretation. A proper fix would not require players to do anything. This SP reimbursement is supposed to be a one-time event.I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too? |
The Invisible Man Aliastra Gallente Federation 0 |
Posted - 2017.06.24 08:01:30 -
[106] - Quote Circumstantial Evidence wrote: The Invisible Man wrote: That sounds like a mis-interpretation. A proper fix would not require players to do anything. This SP reimbursement is supposed to be a one-time event.I still don't understand this. A few post earlier someone said we have to pause our training before the end of the subscription, but this will mean we will lose training time again. Will we get reimbursed for that lost time too? The script that caused the loss of training time was meant to do something about the ghost training. Now i was talking about how we are supposed to stop ghost training to happen, which is declared to be an exploit in the meantime as you can see here https://community.eveonline.com/news/news-channels/eve-online-news/exploit-notification-ghost-training/ So we are forced to stop ghost training to happen if we don't want to risk our accaunts to be banned. The first way is of course not letting our accounts lapse into alpha state by buying a subscription or plexing ccount before the lapse could happen. There should be many people who don't want or can't do this (the plex price ingame is around 1.4B ISK). The second other way to stop ghost training from happening is pausing your skill queue before your account lapses to Alpha state. The third (and last?) way seems to be online at the time the ghost training issue will happen. This is legit as at seems to me and someone approved it in this thread, too (see here https://forums.eveonline.com/default.aspx?g=posts&m=6977756#post6977756 ). But some people might not be able to be online at that time even if it is only afk. So my question is if we will be reimbursed for the loss of any skillpoints if we choose to pause our skill training to prevent a possible ban. |
Circumstantial Evidence 419 |
Posted - 2017.06.25 19:08:27 -
[107] - Quote Some skill queues were "inadvertently paused" by a script run on June 9, SP reimbursement is the subject of this thread. On June 15, the notice that Ghost Training is an Exploit was posted. In that notice, they wrote "a fix is expected to be deployed to address this issue next week." While Ghost Training is not mentioned in the patch notes, exploit fixes sometimes don't get posted there. Patches were pushed out on June 20 and 22, I am only assuming something to address Ghost Training might have been included on June 20 or 22. (A "proper fix" should pause or reduce the speed of skill training as expected when lapsing from Omega to Alpha, so that players don't have to do anything special.) |
 Congo Eto Caldari Provisions Caldari State 0 |
Posted - 2017.06.26 16:56:59 -
[108] - Quote Hmmmm well it looks like I may have got some SPs on my main account (about 56k) but not on my alt account which had multiple pilot training active at the time but doesn't now which is annoying as the alt account which isn't training atm is the one I needed it on. |
 RMPM Areidam Zonk Squad Badfellas Inc. 0 |
Posted - 2017.06.26 17:54:16 -
[109] - Quote Hi, hi, June 9 had four char's that the skill training stopped, why none received reimbursement of the skill's |
 Kaziu Ghost WATAHA. Goonswarm Federation 0 |
Posted - 2017.06.26 20:45:51 -
[110] - Quote Hi, In June 9th I had stop skill training, why i didnt recive reimbursement? |
 Frostdragon Dallocort EVE University Ivy League 3 |
Posted - 2017.06.26 23:21:00 -
[111] - Quote It seems like some characters have been compensated. Is this confirmed? I have 3 characters that should be getting skill points due to the stoppage but have not received anything yet. Can this please be checked into? |
 Andres Keivees Cuervos Imperiales Goonswarm Federation 0 |
Posted - 2017.06.27 03:53:04 -
[112] - Quote Same here, still no points compensated, had 3 characters with their training frozen, 2 omegas and 1 alpha. |
 Dracvlad Tactically Challenged Tactical Supremacy 3387 |
Posted - 2017.06.27 06:34:27 -
[113] - Quote Two accounts were affected by this and no indication of any reimbursement, I think it was only eight hours so am not going to get salty or even bother to petition, but it is a bit naff. When the going gets tough the Gankers get their CSM rep to change mechanics in their favour. Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp |
 Lando Tarsadan Imperial Academy Amarr Empire 27 |
Posted - 2017.06.27 08:15:57 -
[114] - Quote I had 7 accounts which stopped (I started them again when I notised) some of my training toons already had SP so I'm unsure wheather they got it or not but I know at least 4 of them did not get reimbursed. |
Ebony Texas The Alabaster Albatross Sev3rance 46 |
Posted - 2017.06.27 13:46:45 -
[115] - Quote you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que. how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time. thank you |
 Skilled Bitch Midumulf S.M.O.G Supermans-Of-Germany District-85 0 |
Posted - 2017.06.27 15:11:39 -
[116] - Quote same here 2 accounts had skill list stoped and got no compensating... also first use of drone Booster did nothing to skill time. |
Dinsdale Pirannha Pirannha Corp 3470 |
Posted - 2017.06.27 16:42:09 -
[117] - Quote Ebony Texas wrote: you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que. how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time. thank you When was CCP supposed to have actually implemented the fix? |
Kaziu Ghost WATAHA. Goonswarm Federation 0 |
Posted - 2017.06.27 16:49:30 -
[118] - Quote CCP what will you do with that? We should also earn skill points after skill queue issue. |
Ebony Texas The Alabaster Albatross Sev3rance 46 |
Posted - 2017.06.27 17:28:08 -
[119] - Quote Dinsdale Pirannha wrote: Ebony Texas wrote: you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que. how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time. thank you When was CCP supposed to have actually implemented the fix? they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp. which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP. grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE! |
Dinsdale Pirannha Pirannha Corp 3470 |
Posted - 2017.06.27 18:24:49 -
[120] - Quote Ebony Texas wrote: Dinsdale Pirannha wrote: Ebony Texas wrote: you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que. how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time. thank you When was CCP supposed to have actually implemented the fix? they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp. which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP. grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE! How did you receive your notice? I have got nothing. |
Ebony Texas The Alabaster Albatross Sev3rance 46 |
Posted - 2017.06.27 20:17:08 -
[121] - Quote Dinsdale Pirannha wrote: Ebony Texas wrote: Dinsdale Pirannha wrote: Ebony Texas wrote: you still have failed to properly give us sp.. only 1 out of 4 of my alts received their pts.. in addition to another issue.. as I was using the event accelator once I loaded up the 9600 sp.. it actually added more time to skill training que. how about this ccp... since as usual you always have issues with adjusting the skill que.. STOP giving out these skill boosters since it just screws up training time. thank you When was CCP supposed to have actually implemented the fix? they were supposed to put up notice during the patch notes but I noticed yesterday one of alts received sp. which supposed to decrease the time im training on a current lv 5 skill.. although boosted by the event accelator.. my time actually INCREASED! when I applied the SP. grrrrrrrrrrrrr.. CCP CORRECT YOUR MISTAKES PLEASE! How did you receive your notice? I have got nothing. when you log in and have notifications turned on.. it tells you.. you have unallocated skill pts.. of course you check the character sheet. beware though..since I had a booster going the sp extended my train time.. so now I sit waiting even longer than previously scheduled. |
Dinsdale Pirannha Pirannha Corp 3470 |
Posted - 2017.06.28 00:14:46 -
[122] - Quote GM Lelouch wrote: Hey all, The reimbursement will happen next week, hopefully on Monday (not 100% confirmed yet). We'll let you know through a news item announcement when the SP has been reimbursed. I sincerely apologize for the delay, we initially thought we'd be able to roll out the reimbursement early this week but the process regrettably turned out to be a bit more complex than anticipated. So, yes or no, has all reimbursements been done? I know I had to restart my queue, but have no idea how much SP I lost. How do I know that you have done anything? Am I supposed to get some kind of notification? |
 Tuttomenui II Aliastra Gallente Federation 665 |
Posted - 2017.06.28 00:24:43 -
[123] - Quote Dinsdale Pirannha wrote: GM Lelouch wrote: Hey all, The reimbursement will happen next week, hopefully on Monday (not 100% confirmed yet). We'll let you know through a news item announcement when the SP has been reimbursed. I sincerely apologize for the delay, we initially thought we'd be able to roll out the reimbursement early this week but the process regrettably turned out to be a bit more complex than anticipated. So, yes or no, has all reimbursements been done? I know I had to restart my queue, but have no idea how much SP I lost. How do I know that you have done anything? Am I supposed to get some kind of notification? This has been answered, perhaps check all the pages of this thread and read all gm and dev posts. The post before yours would also be helpful to you I think. Edit: I could have sworn I read a dev or gm post saying all the sp was handed out already. But I am not seeing it...  |
 Benje en Divalone 18 |
Posted - 2017.06.28 12:53:36 -
[124] - Quote Tuttomenui II wrote: Edit: I could have sworn I read a dev or gm post saying all the sp was handed out already. But I am not seeing it... They tried and it didn't work correctly. They've acknowledged this and are working on a fix. https://meta.eveonline.com/t/skill-queue-issue-reimbursement-complete/7062 My guess is that important discussions have moved to the new forums. |
Ebony Texas The Alabaster Albatross Sev3rance 47 |
Posted - 2017.06.28 17:46:21 -
[125] - Quote Benje en Divalone wrote: Tuttomenui II wrote: Edit: I could have sworn I read a dev or gm post saying all the sp was handed out already. But I am not seeing it... They tried and it didn't work correctly. They've acknowledged this and are working on a fix. https://meta.eveonline.com/t/skill-queue-issue-reimbursement-complete/7062 My guess is that important discussions have moved to the new forums. Per CCP UPDATE: We're aware that a large proportion of the reimbursements didn't take place today as planned, and are looking to complete these over the course of the next 48 hours or so. Apologies for the delay in getting the skillpoints back to you guys, we hope to have this resolved very soon. |
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