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Thread Statistics | Show CCP posts - 18 post(s) |
Liquidswar
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Posted - 2007.07.15 00:39:00 -
[1]
 Originally by: heavyg
Forget all the fancy graphics, forget all the improvements.
FIX THE LAG!
We cannot play the game as intended with theses sort of basic issues.
--snip--
Eve is a great game, graphically superb, chalenging and engaging. But pointless if all that goes to hell in a handbasket as soon as you try to play.
You can train for Years,hone your group/fleet skills for months plan for weeks then jump in and die within seconds because the game locks up.
The lag is a huge issue and not just for defending outposts. I just witnessed a fleet battle in low sec with maybe 30 pilots in one system and clients disconnected left and right leaving ships without modules running to be scrammed and fired on, breaking up the DPS the fleet needed to survive during the fight. Targets could not be switched. Modules could not be properly controlled and drones could not be directed. It was a huge cluster. heavyg is exactly right. What is the point of playing this game for months with the advertised idea of grand fleet battles in mind only to have the game crash when the battle starts? It's a huge disappointment. I'd rather revert to a wireframe low res "elite" style overview than have to sit through another lag dominated battle.
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Liquidswar
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Posted - 2007.07.15 12:45:00 -
[2]
Edited by: Liquidswar on 15/07/2007 12:45:06
Originally by: CCP Sharkbait
please keep sending in the logfiles, we still need all the information we can get.
You send me ISK and I'll start up the log tools that suck up system resources I need to keep my game running. We are not beta testers. We are not CCP employees. We are players. We are paying customers. So get some of the Devs to stick all of their BoB characters in systems where these problems have been reported and reconstruct the event. I'm sure there are enough petitions with full descriptions of lagtastic events and even killmails to help you reproduce the issue in a somewhat controlled manner.
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Liquidswar
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Posted - 2007.07.16 13:05:00 -
[3]
Originally by: Isan Danderoda
How much more simple can it be? Devs are asking for logs so they can debug the problem. Plain and simple.
How about this: Proof or STFU.
No logs, no fix. I think they've made it clear. No server rollbacks. No resynch button. Send logs of desynchs, and they can fix it. Without the right data they can do nothing.
stage. 
I'm only suggesting that instead of asking players to run debug software 23/7, that interferes with the game by using up HDD space and RAM, they connect a debug team to Tranquility during peak usage hours and attempt to recreate the issue and gather as much information as possible. That's not too much to ask. What is too much to ask is for every player to be a beta tester 4 years into game development. That's like Microsoft asking you to figure out whats wrong with Windows XP four years after its been released. There should be infrastructure in place where the devs can manually look into this sort of thing by now.
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Liquidswar
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Posted - 2007.07.16 19:33:00 -
[4]
 My suggestion is create a low res alternative to the game interface or a slim client where ships are represented by simple box wireframes or 2d icons so all of the shaders, effects, trails and other laggy features are removed from the equation. Let the guy running fraps be the lone ship cloaked in normal mode while everyone else fights without all of the lag in safe mode. I already play EVE with audio disabled. Give me EVE without the graphics when I want to play lag free.
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Liquidswar
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Posted - 2007.07.17 08:40:00 -
[5]
Quote:
Hi,
Thank you for contacting us. We're sorry for the late reply.
After a careful review of your case, however, we are unable to verify your loss in our logs as being abnormal in anyway, because of this we are unfortunately unable to reimburse your ship. Actually there could be other possible reasons for what you experienced, such as localized ISP problems, software conflicts, a corrupt cache and so on and so forth. All issues we can not verify and must refuse. Sorry.
Just let know if you still have any questions though. Thank you.
Really? Other possible reasons? I see.
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Liquidswar
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Posted - 2007.07.17 20:20:00 -
[6]
I'd like someone with the Dev group working on this issue to contact the group responsible for handling petitions of lag related reimbursement because they're still denying this problem even exists.
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Liquidswar
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Posted - 2007.07.18 14:22:00 -
[7]
I think CCP purposely denies petitions related to client software issues in order to force players to purchase and sell GTCs and increase CCP's profits as well as close large numbers of petitions to make their success rate of "resolved" issues look good on paper.
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Liquidswar
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Posted - 2007.07.18 18:13:00 -
[8]
Edited by: Liquidswar on 18/07/2007 18:14:47
How can players effected by this issue convince the GMs that are responding to petitions that there is a real client software issue involved and therefore justify reimbursement for items lost without loads of server-side logs to back it up?
The response my pilots have received from CCP is that the problem must be their ISP or computer or anything other than the client software. I'm happy to see a fix is available but there was considerable damage done to the confidence players have in CCP and I'd like to see someone outside of this dev forum admit there is a client software problem!
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