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Skillpoint Reimbursement?

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
FuQue	Posted - 2007.07.18 16:31:00 - [1] So ya - another whine thread. But seriously - if CCP screwed up, why is it always their paying customers that have to suffer the consequences? I lost a lot of skillpoints with the server being down last night, but on top of that, I had a training schedule planned so that I could change skills when I had free time. That's gone to hell now too. So CCP - do we get our skillpoints back for your screw up? I would assume not because it's 'too much work'.
jam6549 The Phoenix Rising FreeFall Securities	Posted - 2007.07.18 16:33:00 - [2] calm down? at least you can train when your not online...unlike other games... be grateful mmk? Jam6549
FuQue	Posted - 2007.07.18 16:38:00 - [3] ...which is exactly one of the the reasons i PAY to play this game - because I don't have time to kill rodents in order to level. The fact that this game is different is not an argument. I know it's different. It's why I pay to play this game and no other. The fact is, CCP screwed up, and we are always paying the consequences, and I'm getting sick of it. A reimbursement team would go a long way towards customer satisfaction, CCP.
Winterblink Body Count Inc. Mercenary Coalition	Posted - 2007.07.18 16:44:00 - [4] Define "a lot of skillpoints" warp drive active \| nature vraie
Sparkius Amarr	Posted - 2007.07.18 16:46:00 - [5] I don't think you can be reimbursed for something you weren't doing or didn't lose. I was training a skill last night and didn't even know the server was down. What do I get? Server outages are normal, even if they are uncommon. CCP cannot be held responsible for your skill training schedule. It sucks that you missed out on starting a skill training, but this is paramount to asking CCP to give you free skill points because you forgot to set a skill before you went on vacation. <----------------------------------------------------------------------------------------------------> "Never attribute to malice what can be adequately explained by incompetence." - Anoymous
Wolverine PL Gallente Bermuda Syndrome	Posted - 2007.07.18 16:47:00 - [6] Originally by: FuQue So ya - another whine thread. But seriously - if CCP screwed up, why is it always their paying customers that have to suffer the consequences? I lost a lot of skillpoints with the server being down last night, but on top of that, I had a training schedule planned so that I could change skills when I had free time. That's gone to hell now too. So CCP - do we get our skillpoints back for your screw up? I would assume not because it's 'too much work'. Dude dont be lame, CCP always tells you to set long skill training, everyone knows that. So its your fault not CCP.
Yougot Fubarred	Posted - 2007.07.18 16:47:00 - [7] Even WoW doesnt reimburse you for downtime... Take a midol and get over it... Need a tissue to catch your tears? Go back to playing WoW EVE is too advanced for you Whine Whine Cry Go back to playing WoW EVE is too advanced for you
Callente Riveara Gallente Raddick Explorations Executive Outcomes	Posted - 2007.07.18 16:47:00 - [8] errrrhhh duh? They posted a bit about there being EXTENDED DOWNTIME last friday. CCP didnt screw up, you did. Also. Get a life.
jam6549 The Phoenix Rising FreeFall Securities	Posted - 2007.07.18 16:49:00 - [9] Originally by: Winterblink Define "a lot of skillpoints" exactly...u probably lost, wat 2k max SP? that's nufing compared to people getting reimbursed on losing millions of SP Plus, you argue that you pay to play right? then shouldn't you really just only pay for when you play? Therefore when you're asleep in your bed, you don't train skills cos you're not playing, you're sleeping, right? Also, what kinda reimbursement are you looking for? Cash for skillpoints you lost? You're asking for something of RL importance for something that is virtual and isn't real...lol? Jam6549
Nocturnal Avenger The Ankou The Reckoning.	Posted - 2007.07.18 16:49:00 - [10] Edited by: Nocturnal Avenger on 18/07/2007 16:51:52 If a few hours of unexpected downtime is enough to make you quit - please do so now. This is most probably not the last time it's going to happen. Edit: if you are talking about the extended downtime, then train Read 1 and Reading Comprehension 1 as well. - Carebear Pirate -
Yougot Fubarred	Posted - 2007.07.18 16:50:00 - [11] Edited by: Yougot Fubarred on 18/07/2007 16:51:41 Edited by: Yougot Fubarred on 18/07/2007 16:51:16 lol... i lost an hour's worth of SP... I want $100 per point lost!!! Originally by: Nocturnal Avenger If a few hours of unexpected downtime is enough to make you quit - please do so now. This is most probably not the last time it's going to happen. If THATS enough to make you quit, hell, MMOs arent for you. Dont go back to playing WoW, go back to playing single player games. At least THEY wont have downtime. Whine Whine Cry Go back to playing WoW EVE is too advanced for you
FuQue	Posted - 2007.07.18 17:05:00 - [12] Edited by: FuQue on 18/07/2007 17:05:29 Add up all the hours over the years of CCP's screw-ups and come back to me with a real argument. If I'm not mistaken (and I could be) The downtime for the patch started at 9:00GMT, ending at 12:00 GMT. That equates to 2:00 PST and 5:00 PST respectively (minus 7hours). The server was still having issues at 12:00 PST. I had a skill finish around 10:45PST. If 7 hours isn't enough time after a patch to have a skill finish training, I don't know what is. All you people that say it's "my fault" and such - do you really believe that? Honestly - if a mechanic took 7 more hours to finish your car than expected - you'd be hugely inconvenienced. if they also CHARGED you for it, you'd be ****ed off. I am only expressing my dissatisfaction with the company due to their blatant lack of respect for their paying clients. If everyone just rolls over and ignores it, they'll continue. Thanks for listening. PS - I'm not asking for money back you morons.
Nerva M Minmatar	Posted - 2007.07.18 17:11:00 - [13] Edited by: Nerva M on 18/07/2007 17:12:41 If EVE is just as important to you as your car, you need to get out more. Seriously, why don't you demand reimbursement for all the ISK you might have earned? Or standings for all the missions you might have run? Or a random selection of faction loot for all the ratting you might have done? Or maybe some auto-generated killmails for all the PVP'ing you might have done? You didn't lose anything, you just didn't gain as much as you might have otherwise. I've only been playing for a couple of months and even I know to expect things to be FUBAR on patch days. But since it's, you know, a game, I don't go crying to my mummy.
Vorketh Mordanil Amarr Brotherhood of Acquisitions	Posted - 2007.07.18 17:17:00 - [14] Sigh... your car mechanic analogy is horrible... Read the EULA/ToS ffs... it clearly says that expected and unexpected downtimes happen, and that's a condition of service. Deal with it. Really, I demand to be reimbursed for having you and people like you be in the same game as me! I didn't pay to have you guys here! Wait... oh yeah! I read the fine print - it says game play experience may vary when online... guess I'm stuck with you. And you know what that means? You're stuck with your SP loss. I deal with you, you deal with your loss! It all goes full circle - stfu, gtfo, and go back to WoW. --------------------------------------------------------------------------------
Sparkius Amarr	Posted - 2007.07.18 17:21:00 - [15] Originally by: FuQue Edited by: FuQue on 18/07/2007 17:05:29 Add up all the hours over the years of CCP's screw-ups and come back to me with a real argument. If I'm not mistaken (and I could be) The downtime for the patch started at 9:00GMT, ending at 12:00 GMT. That equates to 2:00 PST and 5:00 PST respectively (minus 7hours). The server was still having issues at 12:00 PST. I had a skill finish around 10:45PST. If 7 hours isn't enough time after a patch to have a skill finish training, I don't know what is. All you people that say it's "my fault" and such - do you really believe that? Honestly - if a mechanic took 7 more hours to finish your car than expected - you'd be hugely inconvenienced. if they also CHARGED you for it, you'd be ***ed off. I am only expressing my dissatisfaction with the company due to their blatant lack of respect for their paying clients. If everyone just rolls over and ignores it, they'll continue. Thanks for listening. PS - I'm not asking for money back you morons. I suspect CCP didn't want the server to be unavailable any more than you did. I highly doubt this equates to the "blatant lack of respect" you claim. I also don't think the issue was ignored, I just suspect that a huge majority of the player base wasn't affected in the slightest by the downtime. Analogies to real-life inconveniences are also a bit inappropriate. If you want your 7000 skill points that you lost, I'll sign the petition. I would recommend, however, that you choose a more appropriate venue to voice your complaints in the future; it seems to me that everryone has heard this one before and isn't very sympathetic to your cause. <----------------------------------------------------------------------------------------------------> "Never attribute to malice what can be adequately explained by incompetence."* - Anoymous
Annika MonSulu	Posted - 2007.07.18 17:27:00 - [16] Originally by: FuQue Edited by: FuQue on 18/07/2007 17:05:29 Add up all the hours over the years of CCP's screw-ups and come back to me with a real argument. If I'm not mistaken (and I could be) The downtime for the patch started at 9:00GMT, ending at 12:00 GMT. That equates to 2:00 PST and 5:00 PST respectively (minus 7hours). The server was still having issues at 12:00 PST. I had a skill finish around 10:45PST. If 7 hours isn't enough time after a patch to have a skill finish training, I don't know what is. All you people that say it's "my fault" and such - do you really believe that? Honestly - if a mechanic took 7 more hours to finish your car than expected - you'd be hugely inconvenienced. if they also CHARGED you for it, you'd be ****ed off. I am only expressing my dissatisfaction with the company due to their blatant lack of respect for their paying clients. If everyone just rolls over and ignores it, they'll continue. Thanks for listening. PS - I'm not asking for money back you morons. The car shop story doesn't relate at all.
Tarminic Black Flame Industries	Posted - 2007.07.18 17:29:00 - [17] Quote: The server was still having issues at 12:00 PST. I had a skill finish around 10:45PST. If 7 hours isn't enough time after a patch to have a skill finish training, I don't know what is. You don't know what they were patching, so how do you know now long the patch should take? Quote: All you people that say it's "my fault" and such - do you really believe that? Honestly - if a mechanic took 7 more hours to finish your car than expected - you'd be hugely inconvenienced. if they also CHARGED you for it, you'd be **ed off. If a mechanic took seven hours longer than expected to fix your car, I encourage you to try and be "reimbursed" for your trouble. They'll laugh you out the door. Also, I don't think it took longer because the mechanic was lazy. Quote: I am only expressing my dissatisfaction with the company due to their blatant lack of respect for their paying clients. If everyone just rolls over and ignores it, they'll continue. Thanks for listening. So are you suggesting that anytime something gets delayed in the world of software, this is a "blatant lack of respect" for their clients? ------------ ULTIMATE LAG SOLUTION** IBTL! IBDS/DC! IBTC! 1st in a BoB post! And other such forum tom-foolery.
SUPER J0SH	Posted - 2007.07.18 17:38:00 - [18] Originally by: FuQue PS - I'm not asking for money back you morons. No you are asking for GMs to give you something for nothing just because you failed to plan. That is far worse than asking for money. Every time they have a patch day (recently) it includes the advisory to set a long skill. If you have 20s in all your attributes you are earning 1800 sp/hour. You didn't miss much. It's a game, you are taking it way too seriously.
Yougot Fubarred	Posted - 2007.07.18 17:39:00 - [19] you are teh fail dude... read THIS: Originally by: EULA CCP does not guarantee that it will continue to offer access to the System or support the Game. CCP may, in its sole discretion, cease to provide any or all of the services offered in connection with EVEÖ (including access to the System and any or all features or components of the Game), terminate the EULA, close all Accounts and cancel all of the rights granted to you under the EULA. CCP may communicate such termination to you upon 30 days notice in any of the following manners: (i) when you log into your Account; (ii) in a notice on CCP's website; (iii) via electronic mail; or (iv) in another manner that CCP deems suitable to inform you of the termination. If CCP terminates the EULA pursuant to this section, you will not receive a refund of prepaid subscription fees. EVEN if they went out of BUSINESS you wouldnt get jack yer expecting them to give you something for DOWNTIME??? get a life Whine Whine Cry Go back to playing WoW EVE is too advanced for you
Tortun Nahme Minmatar Heimatar Services Conglomerate	Posted - 2007.07.18 17:39:00 - [20] Edited by: Tortun Nahme on 18/07/2007 17:42:22 you pay for access to the server, training is optional and get over yourself edit: omg I was training a 43 minute skill when i fell asleep at the pc last night and logged out CCP should have a popup warning when i try to log out to remind me to set a longer skill Real turtles tank armor. Real men fly Pink. Nerfageddon
Valrandir Gallente Slacker Industries Exuro Mortis	Posted - 2007.07.18 17:43:00 - [21] Originally by: FuQue ME MYSELF AND I PAYING CUSTOMER OMG OMG I'M GOD You have a bad attitude, I don't like your attitude, change your bad attitude. You are wrong -------------------------------- This has surpassed the Yarrdware specification and has been dubbed Uberware
Chewan Mesa coracao ardente Triumvirate.	Posted - 2007.07.18 17:45:00 - [22] Sadly, CCP's Patch-Plan does not revolve around your personal schedule to change skills during your freetime. Youll have to live with that, if you're paying or not.
Yougot Fubarred	Posted - 2007.07.18 17:45:00 - [23] Originally by: FuQue All you people that say it's "my fault" and such - do you really believe that? Honestly - if a mechanic took 7 more hours to finish your car than expected - you'd be hugely inconvenienced. if they also CHARGED you for it, you'd be ***ed off. You dont even HAVE a car do you? HAVE you ever brought it to a garage? Do you sit in the garage and watch them work to make sure that they are working on yer car for the ENTIRE time of the hours of labor you are billed, or do you drop it off and then pay the bill when you get back? Ill bet you that like me (even with MAJOR mechanic chains) when you bring your car to them, they wont tell you how long it will take to get FIXED but they will tell you around when they will get around to LOOKING at it. Whine* Whine Cry Go back to playing WoW EVE is too advanced for you
Thicky McThick	Posted - 2007.07.18 17:51:00 - [24] When CCP are patching they tell you to set a long skill training, I always take that as over a day , just in case they have to quick patch the patch. I think applying a small amount of common sense is all that is needed on your part, and I'm sure you won't get caught out again.
Mari Onette Amarr Gottland Production Transport Mines	Posted - 2007.07.18 18:10:00 - [25] It costs 20 dollars a month for a subscription to eve online. A month is 30 days long. 20 dollars divided by 30 days is 66 cents a day 66 cents divided by 23 hours (the amount of time eve is supposed to be online)is 2.8 cents per hour. I don't think you should be wining about an hour of downtime. or the skill you weren't able to flip. Just my 2 cents... ------ I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth
Richard Aiel Caldari MicroFunks	Posted - 2007.07.18 19:44:00 - [26] Originally by: Mari Onette It costs 20 dollars a month for a subscription to eve online. A month is 30 days long. 20 dollars divided by 30 days is 66 cents a day 66 cents divided by 23 hours (the amount of time eve is supposed to be online)is 2.8 cents per hour. I don't think you should be wining about an hour of downtime. or the skill you weren't able to flip. Just my 2 cents... you mean 2.8 cents? lol >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Yay! I can come up with good ideas too! http://oldforums.eveonline.com/?a=topic&threadID=548436&page=2
Bklyn 1	Posted - 2007.07.18 20:04:00 - [27] i'm divorcing my wife. she forced me to have an intimate night with her and i missed setting a new skill as the one i was training finished.
FuQue	Posted - 2007.07.18 20:16:00 - [28] Are you all paid by CCP or something? 'cause usually when a company screws up, their clients get reimbursed for their incompetence. I guess MMO's are full of fan boys just waiting to defend their favorite little company no matter what it does...
FuQue	Posted - 2007.07.18 20:17:00 - [29] and quit going back to the money! That's NOT what I'm concerned about - which I've stated already. Stick to the topic you morons.
Tarminic Black Flame Industries	Posted - 2007.07.18 20:18:00 - [30] Originally by: FuQue Are you all paid by CCP or something? 'cause usually when a company screws up, their clients get reimbursed for their incompetence. I guess MMO's are full of fan boys just waiting to defend their favorite little company no matter what it does... You're right. I am paid by CCP actually. If EVE is known for anything, it's their overwhelmingly friendly, unquestioningly loyal community. ------------ ULTIMATE LAG SOLUTION IBTL! IBDS/DC! IBTC! 1st in a BoB post! And other such forum tom-foolery.

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