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Thread Statistics | Show CCP posts - 9 post(s) |

Aktor Thrash
Infortunatus Eventus Pandemic Legion
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Posted - 2007.09.11 19:46:00 -
[241]
Originally by: Jonathos Why is this such a huge deal? These issues don't happen very often...
You must be new, welcome to EVE!
And to all the people crying for a stop to new content, there is one flaw in the whole system that CCP is quick to point out. There are different people working in different divisions that have different jobs. The content people cannot work on server issues and bugs. They continue happily creating new content that causes the issues blissfully unaware.
Instead, I propose that the content developers continue what they are doing, but instead of releasing it as they finish it, its stored for larger, more spread out expansions whilst the server is being stabalized.
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CCP Wrangler

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Posted - 2007.09.11 19:48:00 -
[242]
Originally by: DerArt1st I¦ve found the error:
Originally by: CCP Wrangler
2. We are working with Microsoft to get it fixed.
Sorry if I wasn't clear. 
Wrangler Community Manager EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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Fastercart
Gallente Ihatalo Heavy Industries Ihatalo Cartel
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Posted - 2007.09.11 19:51:00 -
[243]
Originally by: Lui Kai Startup Failed
That's really a great video. Funny as hell. __ Rorqual AKA Mega Maid
Oh, my God. It's Mega Maid. She's gone from suck to blow. |

KsLIVER
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Posted - 2007.09.11 19:54:00 -
[244]
I was on all day yesterday from 5:30amish to 9pm EST, and didn't have any trouble. I guess I missed all the crashes?
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MrDetermination
Ars ex Discordia GoonSwarm
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Posted - 2007.09.11 19:54:00 -
[245]
Edited by: MrDetermination on 11/09/2007 19:55:54
Originally by: Aktor Thrash
Originally by: Jonathos Why is this such a huge deal? These issues don't happen very often...
And to all the people crying for a stop to new content, there is one flaw in the whole system that CCP is quick to point out. There are different people working in different divisions that have different jobs. The content people cannot work on server issues and bugs.
o/ Straw man argument! :)
You suggest "CCP" can't control where resources are channeled. The reality is that CCP made a decision to spend money on content instead of problem resolution.
The community has enough content to keep us busy and we want problem resolution more than we want new content.
Spend more money on headcount and resources for problem resolution and less money on new content. Simple as that. Can be done!
But guys... guys...
WALKING IN STATIONS! 
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Decision Process
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Posted - 2007.09.11 20:00:00 -
[246]
Quote: 2. We are working with Microsoft to get it fixed.
Why not work with IBM or Oracle to get a decent RDBMS?
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MrJita Alt467
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Posted - 2007.09.11 20:01:00 -
[247]
Im stuck on acuring data! WELP
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Brad Stone
Caldari
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Posted - 2007.09.11 20:05:00 -
[248]
gave me a chance to fix the evemon ship file anyway. Rorqual now shows as ORE instead of Gallente _________________________________________________________ Senior EVEMon developer. Try EVEMon today! It's delicious!
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Yuleth Gix
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Posted - 2007.09.11 20:09:00 -
[249]
Originally by: MrDetermination Edited by: MrDetermination on 11/09/2007 19:55:54
Originally by: Aktor Thrash
Originally by: Jonathos Why is this such a huge deal? These issues don't happen very often...
And to all the people crying for a stop to new content, there is one flaw in the whole system that CCP is quick to point out. There are different people working in different divisions that have different jobs. The content people cannot work on server issues and bugs.
o/ Straw man argument! :)
You suggest "CCP" can't control where resources are channeled. The reality is that CCP made a decision to spend money on content instead of problem resolution.
The community has enough content to keep us busy and we want problem resolution more than we want new content.
Spend more money on headcount and resources for problem resolution and less money on new content. Simple as that. Can be done!
But guys... guys...
WALKING IN STATIONS! 
Hi mr tin-foil =) or Straw-man or whatever your name is.
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Nohl
Faugh a Ballagh
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Posted - 2007.09.11 20:12:00 -
[250]
Originally by: Hasak Rain
Originally by: Jonathos
Originally by: Hasak Rain
Originally by: Jonathos Why is this such a huge deal? These issues don't happen very often...
I agree. Every three hours is acceptable. 
One day of issues occasionally with a system like this is acceptable in my opinion. Why exaggerate?
Except it happened yesterday as well.
Actually, it has been crashing quite frequently for the past week. I don't think i am exaggerating at all.
No, it's more "whining" and "moaning like an idiot", really. Shut up. No. No, better. Get off the internet. Seriously. Go outside, burn your pasty skin in the daystar, and get off the internet. You're not welcome any longer.
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Lana Bird
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Posted - 2007.09.11 20:22:00 -
[251]
Originally by: Nohl
Originally by: Hasak Rain
Originally by: Jonathos
Originally by: Hasak Rain
Originally by: Jonathos Why is this such a huge deal? These issues don't happen very often...
I agree. Every three hours is acceptable. 
One day of issues occasionally with a system like this is acceptable in my opinion. Why exaggerate?
Except it happened yesterday as well.
Actually, it has been crashing quite frequently for the past week. I don't think i am exaggerating at all.
No, it's more "whining" and "moaning like an idiot", really. Shut up. No. No, better. Get off the internet. Seriously. Go outside, burn your pasty skin in the daystar, and get off the internet. You're not welcome any longer.
Shut up fanboy. You already pay them each month so there is really no need to kiss CCPs ass everytime they screw up.
You know, not all of us can sit all day long in front of our computers playing our favorite spacegame. But when I come home from work I would like to be able to actually play the limited time I have instead of reading the excuses of the devs.
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Cornucopian
Gallente Dutch Omega United Freemen Alliance
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Posted - 2007.09.11 20:32:00 -
[252]
the devs epxerience the same **** we do though, everytime stuff goes boom they have to post whines in the MS forums :-) ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer."
Originally by: Royaldo
complete win by Cornucopian!
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Hasak Rain
Amarr
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Posted - 2007.09.11 20:36:00 -
[253]
Originally by: Lana Bird
Originally by: Nohl
Originally by: Hasak Rain
Originally by: Jonathos
Originally by: Hasak Rain
Originally by: Jonathos Why is this such a huge deal? These issues don't happen very often...
I agree. Every three hours is acceptable. 
One day of issues occasionally with a system like this is acceptable in my opinion. Why exaggerate?
Except it happened yesterday as well.
Actually, it has been crashing quite frequently for the past week. I don't think i am exaggerating at all.
No, it's more "whining" and "moaning like an idiot", really. Shut up. No. No, better. Get off the internet. Seriously. Go outside, burn your pasty skin in the daystar, and get off the internet. You're not welcome any longer.
Shut up fanboy. You already pay them each month so there is really no need to kiss CCPs ass everytime they screw up.
You know, not all of us can sit all day long in front of our computers playing our favorite spacegame. But when I come home from work I would like to be able to actually play the limited time I have instead of reading the excuses of the devs.
I have a feeling he enjoys kissing asses. In a literal sense. 
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Nohl
Faugh a Ballagh
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Posted - 2007.09.11 20:42:00 -
[254]
Originally by: Lana Bird Shut up fanboy. You already pay them each month so there is really no need to kiss CCPs ass everytime they screw up.
There's a difference between hating whiny little kids and loving CCP. It might shock your little brain, but I'm most definitely the former.
Quote: But when I come home from work I would like to be able to actually play the limited time I have instead of reading the excuses of the devs.
Yes, because asking people if they'd like fries with their burger is absolutely the most stressful job ever.
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Lana Bird
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Posted - 2007.09.11 20:50:00 -
[255]
Edited by: Lana Bird on 11/09/2007 20:52:32
Originally by: Nohl
Originally by: Lana Bird Shut up fanboy. You already pay them each month so there is really no need to kiss CCPs ass everytime they screw up.
There's a difference between hating whiny little kids and loving CCP. It might shock your little brain, but I'm most definitely the former.
Quote: But when I come home from work I would like to be able to actually play the limited time I have instead of reading the excuses of the devs.
Yes, because asking people if they'd like fries with their burger is absolutely the most stressful job ever.
The point is not about how stressful my job is but about how limited my playtime is because of my job.
Don`t worry, you will understand the argument once you get out of school and have to actually work for a living sweetheart.
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Nohl
Faugh a Ballagh
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Posted - 2007.09.11 20:54:00 -
[256]
Edited by: Nohl on 11/09/2007 20:56:21
Originally by: Lana Bird Don`t worry, you will understand the argument once you get out of school and have to actually work for a living sweetheart.
Wouldn't be anything like supporting a few hundred thousand users across a university system would it? Oh, wait. There goes your point. Right out the window. Just like the fast food you handed to the fatty in the SUV. Sorry, kid. You don't impress me with your wishful thinking.
See, thing is... I do this stuff for a living. I know what CCP goes through. I'm hardly a fanboy, but listening to a kid getting home from school and not being able to play his video game with his e-buddies? Doesn't faze me at all. In fact, I'd much rather they get so ****ed off by a week of downtime they all left to go play some other game, and left Eve for the grown-ups. So how about it? Go somewhere else. I hear WoW has lots of little kids to talk to. Right up your alley.
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CCP John Proctor

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Posted - 2007.09.11 20:58:00 -
[257]
We believe we have traced this issue to a failed controller card on our old RAMSAN that we attached a few days ago.
Our hardware profile has not changed much during the past 30 days other then adding the unit back into the SAN array.
Our other failovers that we have experienced since on the new SQL hardware was due to insufficient memory resources being assigned to the OS, that failover happened the day the new hardware was installed and was corrected, and another error was fixed by the installation of Service Pack 2 on the SQL server and the final one due to max degree of parallelism set too high and our queryÆs using too many processors at once leaving other requests too starve.
These failover problems we are now having are the ones we were having prior to the upgrade of the SQL hardware (same error codes and little evidence of errors in the logs).
Currently unfortunately we are running on the effected hardware but we have implemented steps to reduce the use of it by shifting all I/O's to the new RAMSAN, we will not be able to completely phase out the effected hardware until the next downtime and then we can switch too a different controller later on in the week on the unit and try and re-integrate it back into the cluster when we have ran a large battery of tests on it.
We are working to address these issues, we care very deeply about the stability of TQ.
To give you a brief recap on our database and the amazing things it does, with the increase in the player base and new features that have been rolled out via the API site and other tools we are at over 8,500 transactions a second, so you can see how trying to go back and go through all those transactions and data for the 1 transaction call that causes the server to initiate a failover can be a daunting task.
But we are fully confident that we can fix this issue in a timely manner. Please have patience with us.
We are throwing our full resources into this problem and feel as helpless as you do.
Our apologies.
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Omega Man
The Geddy Foundation
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Posted - 2007.09.11 21:09:00 -
[258]
Originally by: CCP John Proctor We believe we have traced this issue to a failed controller card on our old RAMSAN that we attached a few days ago.
Our hardware profile has not changed much during the past 30 days other then adding the unit back into the SAN array.
Our other failovers that we have experienced since on the new SQL hardware was due to insufficient memory resources being assigned to the OS, that failover happened the day the new hardware was installed and was corrected, and another error was fixed by the installation of Service Pack 2 on the SQL server and the final one due to max degree of parallelism set too high and our queryÆs using too many processors at once leaving other requests too starve.
These failover problems we are now having are the ones we were having prior to the upgrade of the SQL hardware (same error codes and little evidence of errors in the logs).
Currently unfortunately we are running on the effected hardware but we have implemented steps to reduce the use of it by shifting all I/O's to the new RAMSAN, we will not be able to completely phase out the effected hardware until the next downtime and then we can switch too a different controller later on in the week on the unit and try and re-integrate it back into the cluster when we have ran a large battery of tests on it.
We are working to address these issues, we care very deeply about the stability of TQ.
To give you a brief recap on our database and the amazing things it does, with the increase in the player base and new features that have been rolled out via the API site and other tools we are at over 8,500 transactions a second, so you can see how trying to go back and go through all those transactions and data for the 1 transaction call that causes the server to initiate a failover can be a daunting task.
But we are fully confident that we can fix this issue in a timely manner. Please have patience with us.
We are throwing our full resources into this problem and feel as helpless as you do.
Our apologies.
you were saying? -
Happy user of CAOD troll cleaner http://oldforums.eveonline.com/?a=topic&threadID=584345 |

Alha Qmar
Caldari Xenon Logistics
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Posted - 2007.09.11 21:09:00 -
[259]
look again, its down now
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Sleepkevert
Paradox v2.0 Interstellar Alcohol Conglomerate
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Posted - 2007.09.11 21:10:00 -
[260]
Originally by: CCP John Proctor We believe we have traced this issue to a failed controller card on our old RAMSAN that we attached a few days ago.
Our hardware profile has not changed much during the past 30 days other then adding the unit back into the SAN array.
Our other failovers that we have experienced since on the new SQL hardware was due to insufficient memory resources being assigned to the OS, that failover happened the day the new hardware was installed and was corrected, and another error was fixed by the installation of Service Pack 2 on the SQL server and the final one due to max degree of parallelism set too high and our queryÆs using too many processors at once leaving other requests too starve.
These failover problems we are now having are the ones we were having prior to the upgrade of the SQL hardware (same error codes and little evidence of errors in the logs).
Currently unfortunately we are running on the effected hardware but we have implemented steps to reduce the use of it by shifting all I/O's to the new RAMSAN, we will not be able to completely phase out the effected hardware until the next downtime and then we can switch too a different controller later on in the week on the unit and try and re-integrate it back into the cluster when we have ran a large battery of tests on it.
We are working to address these issues, we care very deeply about the stability of TQ.
To give you a brief recap on our database and the amazing things it does, with the increase in the player base and new features that have been rolled out via the API site and other tools we are at over 8,500 transactions a second, so you can see how trying to go back and go through all those transactions and data for the 1 transaction call that causes the server to initiate a failover can be a daunting task.
But we are fully confident that we can fix this issue in a timely manner. Please have patience with us.
We are throwing our full resources into this problem and feel as helpless as you do.
Our apologies.
Good! Now rip the power cord out of the old ramsan, and reboot the damn server. It's down AGAIN!
Sign my sig |

Vrabac
Amarr BALKAN EXPRESS
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Posted - 2007.09.11 21:11:00 -
[261]
Originally by: CCP John Proctor Our apologies.
Unfortunately your apologies dont bring back all the lost time all of us had, doing same thing over and over when they should have been done once and than moved to more important life issues. I'm doing a single freaking mission for 2 days ffs. It's not fun. Game that's not fun is a bad game. Think about it, and think about market competition.
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