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Thread Statistics | Show CCP posts - 1 post(s) |
Lylz
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Posted - 2007.11.16 21:13:00 -
[1]
Hi,
I recently managed to lose a Myrmidon in a L3 mission, so I buy another Myrmidon to fly back and get my loot...wierdly the 2nd Myrmidon does the same as the first...the screen locks in only 1 little section of the map.
I think mmm odd mebbe my connection, so I buy a 3rd Myrmidon....I fly 10km past the lock up point... ships fine....I warp away and come back 20kmn away...ships flying fine....I warp to the 2 wrecks now....screen locks up 45 seconds....dead....
So I page a GM thinking heh Im 4 months into EVE, 1 monthon my mission runner and they will recognise a bug if 3 ships freeze my screen in 1 location in a mission.
Wierdly the GM's say ; -
Hello,
thank you for contacting the customer support.
We are sorry to hear about your ship loss. Unfortunately we are unable to reimburse the ship as our server-side logs do not indicate that a bug/error within the game or a server related problem was the reason for your loss. This does not mean that we doubt your description of events in any way but I'm afraid it keeps our hands tied in regards to reimbursement.
Our reimbursement policies are very strict and we can only reimburse if we are able to verify that a bug or server error caused the loss.
We hope that you understand our position and that you will recover swiftly from the loss.
SO I reply - stop messing about I want my 3 ships reimbursed.....But of course they wont, this goes on for 4 days wherby I eventually tell them heh stuff it i'll reconnect my wow account, afterall thier GM's are sorta fair with u and there is now wai on this planet am I spending 2 hours more setting up another ship after the glitchy game kills me 3 times.
And their response LOL ;-
I am sorry we couldn't help you any more than we did, I will close the petition for you now. Eve is not for everyone many people prefer easier games such as WoW, as Eve is a harsh place. If there is anything else we can help you with during your time in Eve please file a new petition.
LMFAO
The only Harsh thing Ive found in EVE is the GM's, the rest of the game was OK, a little laggy and the servers seemed to drop alot but heh it was OK overall, im a mining demon on my alt..700m isk in less than 3 months
Anyways I will wish you all goodbye - I have played MMPORGS for 7 years and even though eve only has a few hundred thousand players I thought I had a future playing this game - the GM'S have made sure I have not.
Its now wonder tbh with these GM's the subscription is so low.
Adios
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RigelKentaurus
Flying Tartiflette
Caldari Deep Space Industral
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Posted - 2007.11.16 21:18:00 -
[2]
Edited by: RigelKentaurus on 16/11/2007 21:17:46
Posting GM messages is forbidden, you should edit your post.
Have you disabled the autotargeting back option?
_________
Someday, EVE might look like this. |
xenoin
Kanagawa Industries
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Posted - 2007.11.16 21:19:00 -
[3]
well, don't post petition responses and if you o, do it with your main.
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Ren Surkova
Down In Flames
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Posted - 2007.11.16 21:22:00 -
[4]
you won't be missed
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Xonkra
Gallente
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Posted - 2007.11.16 21:22:00 -
[5]
ooooooooooh i get it !
its a joke thread 
 Originally by: Illyria Ambri
No matter how you want to say it.. it always sounds like
*frog clearing throat* "Ve zurrendur, dunt schuut"
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Minerva Vulcan
Caldari
The Nexus Foundation
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Posted - 2007.11.16 21:23:00 -
[6]
Have fun in WoW.
Get a better PC.
_______________________________
I need new voices in my head,
To speak my secret evils with.
I need new lovers in my bed,
To be my friends and special pets. |
JamnOne
Amarr
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Posted - 2007.11.16 21:24:00 -
[7]
I am just curious what WoW would say if it knew it was called an easy game.
btw - is WoW easy? I only ask as this is the only MMORPG I play and refuse to leave.
________________________
Originally by: CCP Prism X
Hah! Vengeance is sweet! 
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hangnoose
Caldari
The Illuminati.
Triumvirate.
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Posted - 2007.11.16 21:27:00 -
[8]
Can I have your stuff ?
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Korran Minare
Gallente
Spaced Cowboys
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Posted - 2007.11.16 21:30:00 -
[9]
WOW is a relentless boring grind, i still play it every so often cause i have a buddy i cant seem to convert to the goodness that is EVE.
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Pitt Bull
Caldari
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Posted - 2007.11.16 21:31:00 -
[10]
Sucks... I'm new to the game and I have already had a few ship explode. So many wannabe pirates hang out in numbers near the schools, ganking lone n00bs as they are still getting used to EVE... anyway I know the feeling of loss well by now.
As I get further into the game, buy more expensive ships, and spend a lot of time grinding to get there, its very hard to lose a ship of value... especially if its because of glitching or lag, which I have noticed happens with some frequency in EVE (probably because of the sheer numbers of connected peers.)
Your end or their end, it was a glitch that caused you to lose your ships, I wholeheartedly believe you when you say this. Unfortunately, see it through the perspective of the GMs. How many "scammers and griefers' that EVE accommodates to would abuse that petition? I assume many hundreds have tried and failed.
If a game caters to the bottom feeders of the MMO culture, (griefers/scammers/farmers) then expect to get shafted if you're a legit player.
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Dei
Amarr
Khanid Aerospace Group
Khanid Provincial Authority
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Posted - 2007.11.16 21:32:00 -
[11]
The reinbursement system is a bit harsh, but it keeps the subscriptions down. I find this as a good thing atm tbh. Can you imagine if there were 60k people trying to connect to TQ?
---
The true master paralyses his opponent, leaving him vulnerable to attack |
Tallann
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Posted - 2007.11.16 21:34:00 -
[12]
This reminds me of a certain Futurama episode. The brains attack and everyone is stupid, a train crashes, so the governor decides to help alleviate the problem by sending in more trains, which crash into the first train. Seriously, after the 2nd ship loss, you walk right into the same problem again. Nothing harsh about that GM response, its as simple as there is no evidence to support your claim, and they can't give you a millions and millions of isk just because you lost a ship. If you were going to petition, you should have done it the first time. I feel bad, but honestly, if you don't realise by now that you can actually lose assets, and that gm's don't just give them back because you said they should, you need to move on.
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Soldopar
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Posted - 2007.11.16 21:38:00 -
[13]
Hey mum, I am in a locked thread o/
Dont be afraid of the opposition: remember a kite rises against not with the wind! |
Arvald
Caldari
Sten Industries
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Posted - 2007.11.16 21:38:00 -
[14]
*ahem* KAN AA HAZ YO STUFFZ
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Lylz
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Posted - 2007.11.16 21:41:00 -
[15]
Originally by: Tallann
This reminds me of a certain Futurama episode. The brains attack and everyone is stupid, a train crashes, so the governor decides to help alleviate the problem by sending in more trains, which crash into the first train. Seriously, after the 2nd ship loss, you walk right into the same problem again. Nothing harsh about that GM response, its as simple as there is no evidence to support your claim, and they can't give you a millions and millions of isk just because you lost a ship. If you were going to petition, you should have done it the first time. I feel bad, but honestly, if you don't realise by now that you can actually lose assets, and that gm's don't just give them back because you said they should, you need to move on.
I agree
But if the game kills me i expect reimbursement, Id even settle for the first ship back - I told em - They wouldnt do this....
Eve was pretty kewl till this, now the Gms attitude has made it suck so hard tbh.
Wow i may not play your right, too many kids these days, but I gotta find some new game....
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The RepoMan
Caldari
Red Horizon Inc
Red Horizon
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Posted - 2007.11.16 21:42:00 -
[16]
For those who missed the gm text, I'll give a brief summary, because it was pretty damn funny.
Guy: OMG LOL IM A FREAKIN NUB
GM: Sorry, being a nub is not grounds for reimbursement.
Guy: OMG LOL IM GOING BACK TO WOW
GM: Probably a good thing, you clearly suck at eve.
GM: 1 Guy: -5
That said, I gained alot more respect for our loveable gms, and I allready had a bunch.
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Lylz
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Posted - 2007.11.16 21:44:00 -
[17]
Edited by: Lylz on 16/11/2007 21:46:06
Edited by: Lylz on 16/11/2007 21:44:04
Originally by: The RepoMan
For those who missed the gm text, I'll give a brief summary, because it was pretty damn funny.
Guy: OMG LOL IM A FREAKIN NUB
GM: Sorry, being a nub is not grounds for reimbursement.
Guy: OMG LOL IM GOING BACK TO WOW
GM: Probably a good thing, you clearly suck at eve.
GM: 1 Guy: -5
That said, I gained alot more respect for our loveable gms, and I allready had a bunch.
Kin hell your a funny guy....funny like a clown....
I must suck at Eve if the game has a bug or glitch and locks my PC up....******
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Stakhanov
The Good Fellas
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Posted - 2007.11.16 21:46:00 -
[18]
"Lylz" is a corruption of L.O.L. which stands for Laugh Out Loud.
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Arvald
Caldari
Sten Industries
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Posted - 2007.11.16 21:47:00 -
[19]
Originally by: Lylz
Edited by: Lylz on 16/11/2007 21:44:04
Originally by: The RepoMan
For those who missed the gm text, I'll give a brief summary, because it was pretty damn funny.
Guy: OMG LOL IM A FREAKIN NUB
GM: Sorry, being a nub is not grounds for reimbursement.
Guy: OMG LOL IM GOING BACK TO WOW
GM: Probably a good thing, you clearly suck at eve.
GM: 1 Guy: -5
That said, I gained alot more respect for our loveable gms, and I allready had a bunch.
Kin hell your a funny guy....funny like a clown....
1. LOST SHIPS
Please note that the insurance payout received when a ship is lost will be subtracted from a playerÆs wallet if the ship is reimbursed.
Ships may be lost during combat with non-player (NPC) pirates or police forces, player-vs-player (PVP) combat or by self-destruction.
1. Ships lost in NPC combat may be replaced in cases where a bug has been verified through GM investigation as the cause. Such reimbursement would only be done at the discretion of a GM.
2. Ships lost during PVP combat may be replaced only in cases where a bug has been verified as the cause of the loss. Such reimbursement would only be done after an investigation and at the discretion of a GM.
3. Losses caused due to disconnection as a direct result of a server node drop or an unannounced server downtime may be reimbursed pending investigation by, and at the discretion of, a GM. Ships lost due to lag or non-server related disconnection will not be reimbursed.
4. Ships destroyed by use of the "self destruct" feature, whether intentionally or accidentally, cannot be reimbursed.
---------------------------
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DrDopehat
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Posted - 2007.11.16 21:50:00 -
[20]
Oh oh oh ! I get it..joke thread! hah hah hah.
Seriously though, you're kidding right?
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CCP Prism X
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Posted - 2007.11.16 21:53:00 -
[21]
9. Private communication between the Game Masters, Eve Team members, moderators and administrators of the forum and the forum users is not to be made public on these forums or by any other venue.
You are not permitted to publicize any private correspondence (including petitions) received from any of the aforementioned.
I wish I could pay you in kind and post the petitions you sent, but sadly that's not the way society swings.
I can't speak for the GMs. Never walked a foot in their shoes. But surely you can understand that we need to have log confirmation to reimburse anything. Otherwise we'd have to reimburse everything and that wouldn't really work.
~ Prism X
EvE Soylent-Green Database Developer,
Relocating your character to a cozy, giant secure container since 2006. |
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Serin Shadowstalker
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Posted - 2007.11.16 21:59:00 -
[22]
I had a the same problem in missions. Most missions were fine but every now and then one mission would freeze eve. I finally figured out my sound card isn't supported by eve and every time I was shot by any blaster, the sound effect would freeze eve.
Works great with sound disabled now.
I never tried to get reimbursed, I thought, this is why they had insurance in the game.
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Tamia Clant
New Dawn Corp
New Eden Research
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Posted - 2007.11.16 22:00:00 -
[23]
What you are describing is your game client locking up 3 times on a certain mission. This could either be your computer or a glitch within the game client. If you had read the rules on reimbursement, you would know that neither of those is a valid argument to get your ship back.
The GMs can only look at the server side to see if there are any errors, not your client, so it's absurd to expect reimbursement. If they reimbursed under these circumstances, then everybody would claim their ship was lost due to a client glitch, and ship loss would be meaningless, a bit like dying in WoW doesn't matter that much.
Looking for queue-free research slots? Click here!
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Corwain
Gallente
Down In Flames
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Posted - 2007.11.16 22:00:00 -
[24]
You know, erm...repeatedly doing the same thing expecting different results constitutes insanity...
--
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roxstar
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Posted - 2007.11.16 22:01:00 -
[25]
Originally by: Serin Shadowstalker
I had a the same problem in missions. Most missions were fine but every now and then one mission would freeze eve. I finally figured out my sound card isn't supported by eve and every time I was shot by any blaster, the sound effect would freeze eve.
Works great with sound disabled now.
I never tried to get reimbursed, I thought, this is why they had insurance in the game.
I used to be annoyed graveyard running, but heh 2 hours to set a new ship up when the damn game has killed me, not my playstyle....nah never in this lifetime
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Dr Paithos
Minmatar
Republic Deep Space Institute
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Posted - 2007.11.16 22:03:00 -
[26]
You really, really shouldn't have made the same mistake two times. Why didn't you return in a shuttle and take screenies?
Originally by: RedFall
How dare you try to argue my point with your so called "evidence". I don't need any, I have truthiness on my side.
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Lylz
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Posted - 2007.11.16 22:08:00 -
[27]
Edited by: Lylz on 16/11/2007 22:08:20
Originally by: Dr Paithos
You really, really shouldn't have made the same mistake two times. Why didn't you return in a shuttle and take screenies?
Cos im new to eve ;( Ive only done like 30 missions total, my prior character is a miner so missions was gonna be my thing.....
I can afford 30 more Myrmidons but like hell im buying a 4th when the damn game kills me, evidence or not, Im a + 30 year old bloke, I aint gonna lie about a digital ship issue....
Anyways account subs cancelled end of, ill play out my last week or so....adios people
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xenoin
Kanagawa Industries
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Posted - 2007.11.16 22:09:00 -
[28]
Well he already broke the rules posting GM responses so he may as well post what he actually went to them. AS screenshots ofc, within the next 30 mins so you dont have time to photoshop them :) then maybe we can all see what really went on
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Dr Paithos
Minmatar
Republic Deep Space Institute
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Posted - 2007.11.16 22:12:00 -
[29]
Originally by: Lylz
Edited by: Lylz on 16/11/2007 22:08:20
Originally by: Dr Paithos
You really, really shouldn't have made the same mistake two times. Why didn't you return in a shuttle and take screenies?
Cos im new to eve ;( Ive only done like 30 missions total, my prior character is a miner so missions was gonna be my thing.....
I can afford 30 more Myrmidons but like hell im buying a 4th when the damn game kills me, evidence or not, Im a + 30 year old bloke, I aint gonna lie about a digital ship issue....
Anyways account subs cancelled end of, ill play out my last week or so....adios people
Games are buggy :/ It sucks. I've never encountered a bug like that, but I believe you. Thing is, a) it could be a hardware issue brought on by eve, rather than an eve issue and b) sometimes you just have to accept these things and move on, if you can't, then well move on to something else 
You effectively threatened to quit eve if you didn't get what you wanted, GMs don't respond well to threats though I'm sure they get them all the time. Doesn't matter that your threat was true
Originally by: RedFall
How dare you try to argue my point with your so called "evidence". I don't need any, I have truthiness on my side.
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KarGard
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Posted - 2007.11.16 22:42:00 -
[30]
Originally by: Neon Genesis
Advancing in wow is just about 100% dependant on how much time you spend in the game.
Advancing in eve is 100% dependant on how long you pay for it.
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