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| Pages: 1 [2] 3 :: one page | |
| Author | Thread Statistics | Show CCP posts - 1 post(s) |
![]() a'll |
Posted - 2004.03.10 11:42:00 -
[31]
I suppose that's the difference between having a satisfied customer base, yeah those people who pay the bills, and having an unsatisfied customer base. The trick lies in the 80/20 rule. As long as 80% of your customers are happy, then you can follow the path you are on. If it goes up, you can grow, or change your business strategy. If it drops below 80% you loose customers until it's back at 80/20. Loosing customers requires you to shrink. Apparantly it was above 80%, since the last few months have shown a growing player base. Which is good for all of us. But from these posts, it seems CCP is not entirely happy that ISK can so easily be had. I don't understand why. The real blocking problem lies in skill training time, and having enough Trit/Pyerite to make battleships. I don't see why they had to introduce certain 'unrevealed' changes, such as the tech 2 reprocessing for mega/zyd. I can understand making npcs harder in belts in 0.0 etc to prevent afk mining. They really didn't do it because of people complaining about how the npcs are too easy in empire 0.0 But what has happened? People afk mine 0.5-1.0 and noobs are told during their tutorial to go mine xxx veldspar to arrive at a belt and see 20 secure cans, and no roids. FUN! (Which, btw, I consider as much griefing as gate campers.) In the end, I'm fairly certain that the reason for this thread, is to announce the fact that people are tired of seeing changes that aren't announced and being told after the fact, "You could have tested the patch on Chaos." YEAH RIGHT. EQ would not have as many players as they do, if they would reply to petitions with, "Sorry we can't help you. Goodbye." compounded by the fact that this game serves a VERY small market niche. Each customer you get should be valued because once you loose one, it'll be twice as hard to get a new one. Juicy graphics can only take a game so far. Anyhow, I do this event almost everyday, 5 minutes before D/T and I remain offline for several hours. :) -a'll |
a'll |
Posted - 2004.03.10 11:42:00 -
[32]
I suppose that's the difference between having a satisfied customer base, yeah those people who pay the bills, and having an unsatisfied customer base. The trick lies in the 80/20 rule. As long as 80% of your customers are happy, then you can follow the path you are on. If it goes up, you can grow, or change your business strategy. If it drops below 80% you loose customers until it's back at 80/20. Loosing customers requires you to shrink. Apparantly it was above 80%, since the last few months have shown a growing player base. Which is good for all of us. But from these posts, it seems CCP is not entirely happy that ISK can so easily be had. I don't understand why. The real blocking problem lies in skill training time, and having enough Trit/Pyerite to make battleships. I don't see why they had to introduce certain 'unrevealed' changes, such as the tech 2 reprocessing for mega/zyd. I can understand making npcs harder in belts in 0.0 etc to prevent afk mining. They really didn't do it because of people complaining about how the npcs are too easy in empire 0.0 But what has happened? People afk mine 0.5-1.0 and noobs are told during their tutorial to go mine xxx veldspar to arrive at a belt and see 20 secure cans, and no roids. FUN! (Which, btw, I consider as much griefing as gate campers.) In the end, I'm fairly certain that the reason for this thread, is to announce the fact that people are tired of seeing changes that aren't announced and being told after the fact, "You could have tested the patch on Chaos." YEAH RIGHT. EQ would not have as many players as they do, if they would reply to petitions with, "Sorry we can't help you. Goodbye." compounded by the fact that this game serves a VERY small market niche. Each customer you get should be valued because once you loose one, it'll be twice as hard to get a new one. Juicy graphics can only take a game so far. Anyhow, I do this event almost everyday, 5 minutes before D/T and I remain offline for several hours. :) -a'll |
![]() Pychian Vanervi |
Posted - 2004.03.10 12:39:00 -
[33] For gods sake its a game!!!! You pay a nominal sum of money to play for as long as you want a Month. There is a vast universe full of things to interact with and enjoy. If you are unhappy with a worth while problem then bring it up with the GMs. I am sure once they have sorted through the hundreds of repeat mails moaning about the loss of a shuttle to gate campers or roid rats and the small changes that have destroyed their millions of (VIRTUAL) money, they will get to reply to you. Just quit with the my isk my game Bull excrement! Infact I may send a mail to CCP to see if they can do something about it. ----------------------------- It's all about the fortune and glory, fortune and glory! |
Pychian Vanervi Eternity INC. Mercenary Coalition |
Posted - 2004.03.10 12:39:00 -
[34] For gods sake its a game!!!! You pay a nominal sum of money to play for as long as you want a Month. There is a vast universe full of things to interact with and enjoy. If you are unhappy with a worth while problem then bring it up with the GMs. I am sure once they have sorted through the hundreds of repeat mails moaning about the loss of a shuttle to gate campers or roid rats and the small changes that have destroyed their millions of (VIRTUAL) money, they will get to reply to you. Just quit with the my isk my game Bull excrement! Infact I may send a mail to CCP to see if they can do something about it. b]----------------------------- It's all about the fortune and glory, fortune and glory![/b] [ |
![]() PirateShampoo |
Posted - 2004.03.10 16:59:00 -
[35] Edited by: PirateShampoo on 12/03/2004 21:13:35 Well I dont think the GM's care.. Our credit cards are billed automatically at the end of each month.. But there is a way to change that I recently sent in a peition that effected my gameplay greatly and i didnt hear ANYTHING for 4 days. CCP, Its time to start getting back to the basics of Customer service. Do you like movies about Gladiators? |
PirateShampoo UK Corp Lotka Volterra |
Posted - 2004.03.10 16:59:00 -
[36] Edited by: PirateShampoo on 12/03/2004 21:13:35 Well I dont think the GM's care.. Our credit cards are billed automatically at the end of each month.. But there is a way to change that I recently sent in a peition that effected my gameplay greatly and i didnt hear ANYTHING for 4 days. CCP, Its time to start getting back to the basics of Customer service. [img]http://ams.lotka.org/signature/PirateShampoo.jpg[img] |
![]() Novamute |
Posted - 2004.03.10 17:52:00 -
[37]
Amen Novamute |
Novamute Gallente Four Horsemen |
Posted - 2004.03.10 17:52:00 -
[38]
Amen ![]() |
![]() eXe Galanodel |
Posted - 2004.03.13 01:43:00 -
[39] Excuse me while i giggle internally.......... Thanks. ![]() designed by redfish |
eXe Galanodel Minmatar |
Posted - 2004.03.13 01:43:00 -
[40] Excuse me while i giggle internally.......... Thanks. ![]() designed by redfish |
![]() SeverusSnape |
Posted - 2004.03.13 01:56:00 -
[41] Edited by: SeverusSnape on 13/03/2004 01:59:31 Worst....protest....ever. |
SeverusSnape Caldari The Collective |
Posted - 2004.03.13 01:56:00 -
[42] Edited by: SeverusSnape on 13/03/2004 01:59:31 Worst....protest....ever. |
![]() SwitchBl4d3 |
Posted - 2004.03.13 16:13:00 -
[43] sweet no lock yet. Ive always wanted to say in before the lock. but i cant now. I'll wait for another. also we good boycott there UK high st chain Iceland. "Teh lord of Nonni" |
SwitchBl4d3 Infinitus Odium Curse Alliance |
Posted - 2004.03.13 16:13:00 -
[44] sweet no lock yet. Ive always wanted to say in before the lock. but i cant now. I'll wait for another. also we good boycott there UK high st chain Iceland.
|
![]() Synapse Archae |
Posted - 2004.03.13 18:54:00 -
[45] meh. I like the game and I like CCP. --------------------------------------------- [/IMG]http://millerfam.org/eve/synapse_logo.jpg[/IMG] Everyone deserves a chance to live. My job is to make sure they get it. |
Synapse Archae Amarr Solarflare Heavy Industries Pure. |
Posted - 2004.03.13 18:54:00 -
[46] meh. I like the game and I like CCP. - - - |
![]() Rancid Mare |
Posted - 2004.03.19 12:10:00 -
[47]
lol totaly agree with whats being said in this tread. ccp need to treat their customer base hell of a lot better than they do at the moment. the game is the reason i am here. ccp will be the reason i leave. Rancid Mare of the EveMarshals. Our Webby Recruitement Videos here |
Rancid Mare Caldari RONA Corporation |
Posted - 2004.03.19 12:10:00 -
[48]
lol totaly agree with whats being said in this tread. ccp need to treat their customer base hell of a lot better than they do at the moment. the game is the reason i am here. ccp will be the reason i leave. Rancid Mare of the EveMarshals. Our Webby Recruitement Videos here |
![]() Davlo Eh'Lar |
Posted - 2004.03.19 12:14:00 -
[49]
Lol. Farmfoods do much better deals on frozen stuff anyways. |
Davlo Eh'Lar Aliastra |
Posted - 2004.03.19 12:14:00 -
[50]
Lol. Farmfoods do much better deals on frozen stuff anyways. |
![]() Harisdrop |
Posted - 2004.03.19 15:11:00 -
[51] I say logoff at 11:00 gmt any day. -------------------------- Garsh ma it soo cool killing people in there space thingies |
Harisdrop Gallente ClanKillers Dusk and Dawn |
Posted - 2004.03.19 15:11:00 -
[52] I say logoff at 11:00 gmt any day. New NPC NPC Market |
![]() Vesper |
Posted - 2004.03.21 19:38:00 -
[53] Thats it I am now filing a petion...all the *****ing has made me fly into a sun thus costing me my ship. I am amazed with how complex the game is that it runs so well...I agree things happen and it sucks if peeps dont like it go play sims , i heard their customer support is good. Long live veldspar!!!!!!!!!! |
Vesper |
Posted - 2004.03.21 19:38:00 -
[54] Thats it I am now filing a petion...all the *****ing has made me fly into a sun thus costing me my ship. I am amazed with how complex the game is that it runs so well...I agree things happen and it sucks if peeps dont like it go play sims , i heard their customer support is good. Long live veldspar!!!!!!!!!! |
![]() Skully |
Posted - 2004.03.22 08:56:00 -
[55] Better than your logging off to protest would be for you to stop playing this game and leave....would save you some money and us your stupid post |
Skully Caldari Solo for UNCLE |
Posted - 2004.03.22 08:56:00 -
[56] Better than your logging off to protest would be for you to stop playing this game and leave....would save you some money and us your stupid post |
![]() Maud Dib |
Posted - 2004.03.26 15:23:00 -
[57] This got tried by a handful of people a few months ago. They logged off and nobody noticed. The reason then is the same reason that it will fail now. Most people are really pleased with the game and it's going to take a lot to change that. |
Maud Dib Caldari Jericho Fraction The Star Fraction |
Posted - 2004.03.26 15:23:00 -
[58] This got tried by a handful of people a few months ago. They logged off and nobody noticed. The reason then is the same reason that it will fail now. Most people are really pleased with the game and it's going to take a lot to change that. |
![]() Matthew Xulian |
Posted - 2004.03.26 15:48:00 -
[59] I don't mean to flame, but, wouldn't be more effect to cancel your subscription then just log off at a set time? If you don't like the game/where its going, don't play. Just my opinion, good luck with your protest. |
Matthew Xulian |
Posted - 2004.03.26 15:48:00 -
[60] I don't mean to flame, but, wouldn't be more effect to cancel your subscription then just log off at a set time? If you don't like the game/where its going, don't play. Just my opinion, good luck with your protest. |
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