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Graphics card stops while playing Eve

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Blue Binary Gallente	Posted - 2008.01.29 12:02:00 - [121] I've been having a similar problem here with temperatures going into the high 80's when sitting in a station. I am using a X1950 pro AGP, it seems the majority of issues here are occurring with ATi cards. I've managed to keep my temperatures under 70 by using the following: Using ATi tray tools set the fan to 100% when the temperature hits 60. Setting VSync on with triple buffers via ATi tray tools. Turn off Station backgrounds in game. Unfortunately the cooling on my Sapphire X1950 pro is woefully inadequate. I've got my eye on a Zalman VF1000 cooler to do the job properly... ____________ Blue B⁫⁫⁫⁫inary
Ronsonol	Posted - 2008.01.29 15:29:00 - [122] Add me to this lis. The problem originally started for me when I downloaded LoTRO. I thought that it was just that particular game, but now Eve is doing the same thing. At some random moment my video card (ati x1950 pro) just stops talking to my monitor and then the computer starts this weird restart cycle that is doomed to failure. I will try some of the fixes I have read about here but if that doesn't fix the problem I guess I have to go back to WoW. So sad as I just reactivated my Eve acct less than 12 hrs ago.
Lord TYMAN	Posted - 2008.01.29 21:02:00 - [123] To All with the issue of the GRAPHICS CARD TURNING OFF OR FREEZING.... If you have OnBoard sound... Start Run DxDiag Audio Acceleration Slider = Off (or Low) Try it, got my client to work for over 30 minutes (I logged off voluntarily for once). Thanks
zacuis Great Big Research	Posted - 2008.01.30 01:58:00 - [124] i have the same problem some times i get some flashy colours then my computer goes black screen and freezes. or i get a weird effect on the eve cliets it looks like a grid has been placed over the client and half the grid is blue squares and the other half i can see the game altho its blurry the rest of windows has an effect as if water had poured down the screen and blurred all the icons its defo not a graphics card over heating problem cos i have a zalman heatsink on my radeon 1950x pro and the temp never goes over 35 C no matter what i do to it ( zalman 4TW BTW ) ive reinstalled windows reinstalled the client nothing helps. i can usually play for about an hour or so before it happens. multiple clients seems to increase the chance of it happening. this doesnt happen to me in any other game. ccp for the love of god at least admit this is happening and give us an eta on the fix cos if i cant run my clients im gonna stop paying for them.
Goa Vibe	Posted - 2008.02.01 15:25:00 - [125] I expected to see a thread full of ati issues. I have lost alot of respect for ATI especially after vista (touted as the newest multimedia experience) was released and all the ati all-in-wonder cards TV function couldn't be used on any vista machine due to OS incompatiblity... and nothing was ever done to fix this. But I went ahead anyway and got a x1950Pro for my 2nd machine to dual-box eve. Every once in a while... screen will go black, monitor will go on standby and PC is absolutely unrespeonsive. No, it's not the video card overheating, otherwise I'd have alarms beeping... pretty much every time I was in station. The reset button wont work, a complete power off is called for. Last night, I disabled the windows power management to NOT turn off my monitor when idle, I think that might be my issue since I have never got the black screen while actively playing. I will try the direct sound fix I see above me - that looks like a possible fix as well (just because your vid blacks out doesnt mean it cant be caused by some other hardware) But what differs from me and alot of these posts is... I realize the issue is probably on my side and can be fixed by myself... not CCP. Otherwise everyone would have the same problem. Its probably an ATI thing.... out of CCPs realm of control.
Anarcadia	Posted - 2008.02.03 23:02:00 - [126] Just today I've started having similar problems. My screen freezes, monitor turns off like it has no signal, then comes back on and Windows says that "The display driver stopped working and has recovered." This happens three times in a row sometimes and is highly annoying when in combat. Call of duty 4 and Team Fortress 2 run with no problems, and EVE ran fine until today. I have no idea what is going on. System: Vista Home Premium 8800GTS 320mb Superclocked Intel Quad-Core 6600 Latest Nvidia driver
Shibatashi Caldari	Posted - 2008.02.04 23:07:00 - [127] Aye add me to the growing list as well. Never had this problem till we all downloaded the latest and greatest patch. Hint hint CCP. Dont get me wrong, I LOVE Eve but come on CCP whats the story? It doesn't matter what your setup is the problem is universal. Sooooooooo........ I will contine to keep the faith for the sake of Eve cause it is one awesome game in this here universe.
Bellum Eternus Gallente Death of Virtue Sex Panthers	Posted - 2008.02.05 11:48:00 - [128] Add me to the list. Running 2x clients in windowed mode at 1440x900. It just started to do this for no reason. most up to date drivers with an 8800GTS 640mb card. Temps are fine. Not using onboard sound. Bellum Eternus [Vid] L E G E N D A R Y [Vid] L E G E N D A R Y I I
Avera Mikou	Posted - 2008.02.05 14:39:00 - [129] I never had any problems with any other game, but eve was causing my graphics card to hang up too...then after one of the hangs, the card was completely dead and had to be trashed. I'm pretty sure eve killed it.
Novaek	Posted - 2008.02.07 07:18:00 - [130] Edited by: Novaek on 07/02/2008 07:24:02 Well I don't know if anyone else had this problem yet, I know folks are having their videocards crash on them due to overheating. I'm not sure if I am the first or not, but my nVidia 7950GX2 was having issues, after I started playing eve again a few weeks ago sometimes EVE would just crash my computer, couldn't figure out why, tried the audio fixes, etc. Nothing worked, and it would crash just from opening the client, I wouldn't even get to login sometimes before my comp would suddenly crash. Crashed before login, crashed after login, crashed after I get into a station sometimes, and others it would run perfectly without issue. My last spat with EVE was on Friday the 1st of Febuary. It actually destroyed my videocard, I would try to boot up, my monitor would display a "No signal detected" then "Shutting down Monitor in 5 seconds". after that, as the computer tries to boot up the internal sound would start beeping, 4-5 times then stop, obviously something was wrong and I found this thread and assumed the worst. So I ordered a new nVidia 8800 GT, and it fixed the problem, computer booted up fine without fail. I have not yet tried to play eve again, but I am pretty ****ed off EVE overheated and burned out a $550 card(luckily it's under a 3 year warrenty) but none the less this was a ridiculous pain in the ass that cost me an addition $250 for a replacement card. Obviously if CCP had any tact, this issue would have been addressed already seeing as how many people are people are having problems with this. It's one thing to have buggy software that crashes a game, it's another thing to have a game that's crashing computers and DESTROYING HARDWARE. We are CUSTOMERS here for crying outloud, paying for a game, and we should be getting GOOD customer service as well as a HALF DECENT product. After some friends got me playing again, I'm not too goddamn thrilled right now since a $550 videocard got burnt to hell, and I had to pay $250 for another just to get my system running again. All thanks to CCP and their ineptitude when it comes to resolving anything. Thanks CCP for your quality custome service and fine product... System Specs: OS Windows XP Home Dual Core 2.93Ghz Processor 2GB RAM 600GB HDD Space (Previously Asus nVidia 7950gx2 1gb videocard) (Currently EVGA nVidia 8800 GT 512mb card) Creative Soundblaster X-Fi Fatality Soundcard MOBO Asus P5n32 SLI SE Delux

Mya Desire	Posted - 2008.02.07 12:01:00 - [131] Originally by: Novaek Edited by: Novaek on 07/02/2008 07:27:28 Edited by: Novaek on 07/02/2008 07:24:02 Well I don't know if anyone else had this problem yet, I know folks are having their videocards crash on them due to overheating. I'm not sure if I am the first or not, but my nVidia 7950GX2 was having issues, after I started playing eve again a few weeks ago sometimes EVE would just crash my computer, couldn't figure out why, tried the audio fixes, etc. Nothing worked, and it would crash just from opening the client, I wouldn't even get to login sometimes before my comp would suddenly crash. Crashed before login, crashed after login, crashed after I get into a station sometimes, and others it would run perfectly without issue. My last spat with EVE was on Friday the 1st of Febuary. It actually destroyed my videocard, I would try to boot up, my monitor would display a "No signal detected" then "Shutting down Monitor in 5 seconds". after that, as the computer tries to boot up the internal sound would start beeping, 4-5 times then stop, obviously something was wrong and I found this thread and assumed the worst. So I ordered a new nVidia 8800 GT, and it fixed the problem, computer booted up fine without fail. I have not yet tried to play eve again, but I am pretty ****ed off EVE overheated and burned out a $550 card(luckily it's under a 3 year warrenty) but none the less this was a ridiculous pain in the ass that cost me an addition $250 for a replacement card. Obviously if CCP had any tact, this issue would have been addressed already seeing as how many people are people are having problems with this. It's one thing to have buggy software that crashes a game, it's another thing to have a game that's crashing computers and DESTROYING HARDWARE. We are CUSTOMERS here for crying outloud, paying for a game, and we should be getting GOOD customer service as well as a HALF DECENT product. After some friends got me playing again, I'm not too goddamn thrilled right now since a $550 videocard got burnt to hell, and I had to pay $250 for another just to get my system running again. All thanks to CCP and their ineptitude when it comes to resolving anything. Thanks CCP for your quality custome service and fine product... System Specs: OS Windows XP Home Dual Core 2.93Ghz Processor 2GB RAM 600GB HDD Space (Previously Asus nVidia 7950gx2 1gb videocard) (Currently EVGA nVidia 8800 GT 512mb card) Creative Soundblaster X-Fi Fatality Soundcard MOBO Asus P5n32 SLI SE Delux [Edit] Also I notice the post prior to mine also had the same issue... That's weak. I to have just replaced a graphics card which was less than 6 mths old, after having the same troubles which started around the 1st Feb.
Destructor1792 Minmatar Malicious Intentions The Church.	Posted - 2008.02.07 13:02:00 - [132] Had a similar problem after updating my motherboard.. Game would run for about 10 minutes then the whole PC would shut down / stop responding / Eve would crash out! System spec: Asus M2n32-SLI deluxe AMD 64 x2 6000+ 2 x 1gig DDR2 Sticks (dual channel 666mhz) Nvidia 8800gtx 1 TB HDD (spead over 4 sata) Win XP Pro Running all current updates (system/driver, etc) Whole system would overheat to ridiculous temperatures! 80-90 deg. on the CPU over 120 on the gfx card (temps in celcius) when running Eve but would barely rise on HL2 / BF2142 / COD4 / 3dMark2006 !! Traced mine back to some rogue registry settings!! Swept the registry for any Eve/CCP references and did a quick re-install & it's been running fine since. . ______________________________________ *Bringing The Fun Back* I Have No Fear, Fear is for the weak.
Novaek	Posted - 2008.02.09 03:42:00 - [133] Is CCP ever going to get around to addressing this?
Carcusian D00M. Triumvirate.	Posted - 2008.02.09 07:08:00 - [134] lo people, now theres a million different things this COULD be, and it gets tiring hearing everyone say "update your drivers!" or get "directx updated!" or whatever all the time, as if you didn't know better. yes, these problems are happening alot to ATI, but they happen to nvidia users, too, so you can't really just say it's an ATI problem. I had this exact same problem a long while ago. I'd play EVE, and after a bit the screen would go into standby. only rebooting solved teh problem. in the end my problem was quite simple. I was running a complete crap power supply unit to feed the needs of my rig setup. yeah it decent wattage, but its amps where it counted was sub-par. I swapped it out for somehting with more RAWR, and the problem stopped immediately. My hardware was performance level gear, above average specs. that said, your gear doesn't need to be performance for it to demand more oomph than the PSU can provide. in the end, yeah, it could be alot of different things. but i seriously recommned checking the stats on your PSU, and making sure they are sufficient for your computer. Wattage is important, but do NOT overlook the ampage on the 12v rails the unit can put out, especially in the dedicted PCIe lines that feed into the card itself. today's motherboards, CPU's, and GPU's require lots of juice, but also the ability to make it effective. thats where ampage comes in. this linky should help advise you on what u might need: http://www.pcpower.com/products/power_supplies/selector/ and this linky has GREAT technical reviews of all sorts of PSU's: http://www.jonnyguru.com/ i know this advice might not solve everybody's problems, but i suspect alot of users simply neglect their PSU, when in truth it's probably one of the most important pieces of hardware to consider, since it literally feeds the machine. cheers and GL with ur problem solving.
LoneNomad	Posted - 2008.02.09 18:20:00 - [135] This happened to me too some time ago. What solved it for me was changing the AGP setting from 8X to 4X from BIOS. I'm guessing a compatibility problem or a driver issue of some sort since crashing happened with other graphical programs too than just EVE. Hardware involved: Asus A8V and Radeon 9800Pro.
Zylithi Caldari Modesitt Legacies	Posted - 2008.02.15 16:15:00 - [136] I've posted all the info I can here: http://oldforums.eveonline.com/?a=topic&threadID=705775 Didnt notice there was another post already.
Zylithi Caldari Modesitt Legacies	Posted - 2008.02.15 16:33:00 - [137] HEEHEE IVE GOT IT!!! Figured it out. This is what fixed it. Simply put, I changed the color depth from 24-bit with 8-bit alpha to just 24 bit. Surprisingly, I get decent fps too with 2 clients running (40+).
eV1LJoKeR NCN Corp Hydra Alliance	Posted - 2008.02.16 09:53:00 - [138] Im having the same issue of the game just freezing up and i have to turn my pc off it only does it every now and then but is still anoying. windows is upto date all drivers are upto date and as some of the others have said they can play other games fine and so can i (crysis).at first i thought it may have been my new g/card (2900xt) so i even tried my old trusty g/card (x850xt)it still freezes. i also would like a response from ccp on this matter or are they looking into it? or even a reply to these posts AMD 4800 dual core asrock m/board 2 gig Oz memory ati 2900xt creative Sb Audigy 2 Zs Hiper 880watts (psu)
Sihlovian Eclipse Outsourcing Solutions	Posted - 2008.02.18 10:26:00 - [139] Chalk up another user that suffers from either TDRs (Display Stops Responding), or hard locks while playing Eve. I have not had any problems with the new Trinity client until they patched it and that's when the woes began. At any random amount of time, like many, my machine locks and display shuts down forcing a hard reset, or Windows resets the graphics driver allowing to exit the program and do a soft reset. On average I'd say it happens at least once in six hours of play. In my case, I know it's not overheating, both gfx cards never exceed 55C while running Eve. The PSU is not underrated for the system. When Eve does occasionally TDR, it indicates that display driver fails to respond and is re-initialized. And regardless of having sound on/off, SLI on/off, windowed/fullscreen, Eve-Voice enabled/disabled, nothing so far has solved this dilemma for me. By comparison, Eve puts a much lighter load on my machine than NWN2 or Crysis. And all my other applications/games run without fault, under extended periods of time, like many other people above me. Some may argue that a bad driver installation is the culprit, and I'd disagree on that to a point. A program making illegal calls/passing incorrect vars to a driver can also cause a failure. Seeing that this problem affects nVidia, AMD(ATI), XP, and Vista users leads me to believe that there is more a problem on the application end of it. I'm not necessarily trying to find fault, but rather point in the direction of a possible solution. I enjoy Eve, and would like to play more. But, everytime I see log showing that the hive files had to be rebuilt because of a hard lock, It doesn't exactly encourage me to play. Hopefully CCP can pin down what changed between initial release of Trinity and 1.1 patch. System Specs: (all watercooled and no OC atm) Intel E6700 C2D XFX 680i SLI Mobo - 15.08 driver set 4Gig Corsair Dominator PC-8500 @ 800 Two eVGA 8800 GTX 768M (SLI) - 169.25 driver SB X-Fi Platinum - 2.15.0004 driver Two 150G WDC Drives (no RAID running) 1200W Thermaltake PSU Vista Ultimate x64 (all updates/hotfixes installed)
H Zub Captain Morgan Society	Posted - 2008.02.18 23:59:00 - [140] I started getting the same problem a few days ago. Ended up running alot of tests on all the hardware with no errors, reinstalling windows etc. No success and now I get the freeze/standby crash so often I simply can't play anylonger.

Grulltan	Posted - 2008.02.19 09:00:00 - [141] I little tip, remember to clean the fluff of your gpu and cpu heat sink every now and again. I was having over heating problems till I checked it and it was all but blocked.
H Zub Captain Morgan Society	Posted - 2008.02.19 09:17:00 - [142] Edited by: H Zub on 19/02/2008 09:16:58 I am 100% sure it's not a overheating problem. My PC and GPU has never been this cold.
Dalton Dalton	Posted - 2008.02.19 14:13:00 - [143] i had a problem just like this before, i was told i had bad RAM and it was somehow affecting my gfx card. i dont kno anythin about computer so i could be talkin crap, but mebbe it helps =]
H Zub Captain Morgan Society	Posted - 2008.02.19 17:13:00 - [144] Edited by: H Zub on 19/02/2008 17:14:54 Originally by: Dalton Dalton i had a problem just like this before, i was told i had bad RAM and it was somehow affecting my gfx card. i dont kno anythin about computer so i could be talkin crap, but mebbe it helps =] I have done deep memory tests as well as cpu, gpu, motherboard, harddrives, switched network card etc. The weird thing is I can run all other new and heavy GFX games all fine. Stalker COD 4 etc.. And the problems only occur in eve and started just a few days ago. Before that I could run 2 clients with premium content all fine. Now I can't run classic or premium, as it crash within 1-5 minutes. If ccp wanna keep my subscriptions they better fix it asap. I already closed one account.
cybergurl Caldari Rubra Libertas Militia Phalanx Alliance	Posted - 2008.02.20 11:43:00 - [145] Edited by: cybergurl on 20/02/2008 11:45:39 I'm now getting gfx card over heating after patch, (even when docked), everything was fine until then, then i had a flashy mouse pointer (which i sorted now) but i can't play on premium. I too have no problems running Crysis on medium settings, COD4 etc. Works ok on classic eve though (but strange how it wont run on premium after patch when all was fine b4 it) system spec: ASUS Striker Extreme Mobo Nvidia 7950 GX2 Q6600 Quad core CPU 2Gb Patriot 800Mhz RAM 2 x 300Gb Barracuda HDD's Zalman Heatsink Hyper 650 Watt PSU All drivers up to date Good old CCP, fix one problem and create 3 more!
Peon'c	Posted - 2008.02.20 20:10:00 - [146] Edited by: Peon''c on 20/02/2008 20:13:36 Short version: setting vertical sync fixed my problem. (Display & Graphics settings, enable Advanced Settings, set Present Interval to "Interval one") Then the long version: I installed EVE to continue playing on an account from couple of years back. I don't remember having any issues back then, on my old comp. My new comp is a Core 2 Duo E6600 (IIRC), 2 gigs of memory, Radeon x1900 graphics card. (I expect x1900 to turn out a little underpowered for my gaming needs soonish.) It's a Shuttle case, motherboard and PSU, and that means the PSU isn't especially powerful - but good at overdelivering on their promises. (According to what I remember from hardware test labs anyway.) Soon after starting the client I could hear the fans speeding up. After spending some time in character selection, or a little sooner if I went to character creation or logged in to a station, flickering graphical artifacts appeared. Later the screen went black. Sometimes the ATI recover tool would reset the driver and things would last a little longer, other times I had to reset the computer. It seemed to be random when the sounds would continue playing or get stuck, but I'm pretty sure the comp stopped to responding to any commands after a moment. Stuff I tried that didn't help: - installing newest DirectX and ATI Catalyst driver - disabling premium graphics - enabling both premium and HDR - setting color depth to 24 bits (without alpha) - turning off Load Station Environment - switching between full screen and windowed at both 1024x768 and 1280x1024 - lowering Depth/Stencil Format - enabling 32 bit z buffer and triple buffering for OpenGL in Catalyst Control center (EVE Online doesn't seem to have a setting for OpenGL, but anyway...) - disabling hardware acceleration for sound - completely disabling sound Also tried several combinations of above things. The flickering artifacts never went away once they had appeared after fresh client restart, although it seemed it sometimes took longer for the client/comp to crash. (I didn't always wait for it before tweaking stuff, shutting client, giving it a moment and starting again.) Then I tried a suggestion by Falkrich Swifthand and Vizhonia in this thread. Originally by: Vizhonia Suggestions: Enable V-sync lock. Contrary to the general concept that this is a catch all limiter it is not true. Fully digital graphical interfaces that are never passed through an analogue converter do not have V-syncs. They can simulate one but it's not a real v-sync and doesn't really limit the graphics, rather just conferting it to a frame by frame mode of display. cont... After setting Present Interval to one - that name sure didn't say V-sync to me btw - I was able to spend 10 minutes logged in without problems, which was already a record. Then I changed all the other settings to their defaults, enabling premium graphics etc. No problems. Finally I changed Present Interval to "Interval default" (default state had been "Interval immediate"), figuring that it'd get it right based on my desktop settings. All good for almost an hour now.
remywokeup	Posted - 2008.02.21 16:51:00 - [147] Interval: One did not work for me. Interval: Default worked perfectly. I can now run just fine on classic or premium graphics. Thanks Peon'c.
Loraen	Posted - 2008.02.24 07:48:00 - [148] Originally by: zacuis i have the same problem some times i get some flashy colours then my computer goes black screen and freezes. or i get a weird effect on the eve cliets it looks like a grid has been placed over the client and half the grid is blue squares and the other half i can see the game altho its blurry the rest of windows has an effect as if water had poured down the screen and blurred all the icons its defo not a graphics card over heating problem cos i have a zalman heatsink on my radeon 1950x pro and the temp never goes over 35 C no matter what i do to it ( zalman 4TW BTW ) ive reinstalled windows reinstalled the client nothing helps. i can usually play for about an hour or so before it happens. multiple clients seems to increase the chance of it happening. this doesnt happen to me in any other game. ccp for the love of god at least admit this is happening and give us an eta on the fix cos if i cant run my clients im gonna stop paying for them. I also have a x1950 pro and today I encountered the "checkerboard" ("grid") error you're talking about. Taskswitching to windows everything looked okay except the blue taskbars of windows also had a checkerboard pattern on them. And yesterday I exited a station and was starting a warp to mission when I screen went blank, monitor said "NO SIGNAL" and then it popped back up and it was fine. My temp monitoring program's saying my graphics card is running at around 58C when running EVE (stock cooling). For more specs: Intel Core Duo E6750 Sapphire Radeon X1950 Pro 2 GB ram Abit IP35E mobo SB Live! Value soundcard Windows XP Pro
Saarjuk Khan Caldari Incoherent Inc Otaku Invasion	Posted - 2008.02.29 18:28:00 - [149] Originally by: remywokeup Interval: One did not work for me. Interval: Default worked perfectly. I can now run just fine on classic or premium graphics. Thanks Peon'c. Interval default caused HEAVY drop in FPS...set it to one -> same problem. I have that problem since yesterday. Thanks CCP! Anger is a Gift
NAFkaffe Caldari Dark Knights of Deneb Against ALL Authorities	Posted - 2008.03.05 12:49:00 - [150] did anyone ever find a solution or did ccp fix the problem????? im getting my computer back from the shop today cause i thought it was a hardware problem, but they didnt find anything wrong with it. so i will see if i can play when i get home from work and if not, then i dont think i wanna keep paying for 3 accounts in a game i cant play. ill post again when i get home.



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