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Early Downtime, Thursday 20 December

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Author	Thread Statistics \| Show CCP posts - 1 post(s)

CCP Wrangler	Posted - 2007.12.20 12:44:00 - [1] Today, at 10:36 GMT we unfortunately had an unscheduled downtime of the Eve Cluster connection. In preparation for certain downtimes, we sometimes need to ensure certain things are correct and in order, this preparation involves some network and systems changes for security reasons. The error today was a human operational error that involved accidently stopping the Tranquility communication with the world. We would like to emphasize that this is not any issue with the game, network, cluster or other matter and it was an unfortunate mistake on the part of the operator. We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. Wrangler Community Manager CCP Games, EVE Online Email / Netfang "The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it."

Kappas. Galaxy Punks Terra Incognita.	Posted - 2007.12.20 12:46:00 - [2] Blue bars? __________________ Recruitment
Niccolado Starwalker Shadow Templars	Posted - 2007.12.20 12:47:00 - [3] Originally by: Kappas. Blue bars? Nope. No beer for the operator this christmas Originally by: Abrazzar OP needs to delete his boot.ini.
Frances Ducoir Bounty Hunter - Dark Legion Brutally Clever Empire	Posted - 2007.12.20 12:50:00 - [4] can we have this kind of blue on our gallente ship textures? snip Signiture remoted because it contained profanity - hutch
F90OEX	Posted - 2007.12.20 13:07:00 - [5] Boot.ini/human operational error =
Haldeeman	Posted - 2007.12.20 13:15:00 - [6] is this a fix for the lag issues experienced last night that lost me my phoon? Any ideas when the reimbursment (ship) petitions will be answered?
Lobster Man Metafarmers	Posted - 2007.12.20 13:23:00 - [7] Originally by: Frances Ducoir can we have this kind of blue on our gallente ship textures? Ohh...I like this idea, maybe make it pulsate a little bit too
raWill	Posted - 2007.12.20 13:31:00 - [8] Originally by: Haldeeman is this a fix for the lag issues experienced last night that lost me my phoon? Any ideas when the reimbursment (ship) petitions will be answered? You'll find most ship reimbursment petitions get answered in 1-2 weeks from lodgement and on rare occasions 3 weeks.
Wizzkidy Demonic Retribution Pure.	Posted - 2007.12.20 13:32:00 - [9] Can you please hire "non-monkeys" in your data centre please.
Zamolxis Amarr Empire Logistics	Posted - 2007.12.20 13:33:00 - [10] Edited by: Zamolxis on 20/12/2007 13:34:42 Originally by: CCP Wrangler Today, at 10:36 GMT we unfortunately had an unscheduled downtime of the Eve Cluster connection. In preparation for certain downtimes, we sometimes need to ensure certain things are correct and in order, this preparation involves some network and systems changes for security reasons. The error today was a human operational error that involved accidently stopping the Tranquility communication with the world. We would like to emphasize that this is not any issue with the game, network, cluster or other matter and it was an unfortunate mistake on the part of the operator. We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. And when it does happen again (because it will, we have come to learn this)... You expect us to be compliant due to that ever binding EULA... sigh PS. Did he get fired? [green]Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty. If you would like further d
Joss Sparq Caldari Agony Unleashed Agony Empire	Posted - 2007.12.20 13:50:00 - [11] Originally by: CCP Wrangler The error today was a human operational error that involved accidently stopping the Tranquility communication with the world. "Do not reboot your machine? snerk I'm not letting a computer tell me what to do ..."
Jessica 415	Posted - 2007.12.20 14:10:00 - [12] ah i just thought that you were making dt a random time so that no one could exploit the time moving assets out of harms way. like the war decs start at a random time
Sevarus James Minmatar Meridian Dynamics FREGE Alliance	Posted - 2007.12.20 14:10:00 - [13] Originally by: CCP Wrangler We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. OMG I nearly choked on my coffee on this bit. Wrangler, I know you are serious, but take a moment and put a monty python voice to that line with John Cleese informing folks that those responsible have been sacked.. If you are ANY kind of Python fan....... Oh yeah....blue bars? Ubuntu 3d Beryl-Linux Desktop+EVE
Joss Sparq Caldari Agony Unleashed Agony Empire	Posted - 2007.12.20 14:13:00 - [14] Blue bars = a cunning ruse to distract us from the serious nature of this latest ... so pretty ... what was I saying?
Xalorous Absolutely No Retreat	Posted - 2007.12.20 14:36:00 - [15] Edited by: Xalorous on 20/12/2007 14:38:54 Edited by: Xalorous on 20/12/2007 14:38:17 Someone thought the border router plug looked a little loose and, oops! Quote: Hmm, better put that back, yeah, nobody will notice. Now to slip quietly away before they know who was here. Eh? What? Border router? Naah, haven't seen it. Where? Behind me? Ohhh, that border router. Yeah that plug was loose so I plugged it back in. Seriously though, anyone who works in IT knows that stuff happens. Relax, it IS a game, you will get to play again. (I just hope the training I set didn't get reset, hmmm). Xalorous --- I hold no position of authority. All comments are my own, and I take sole responsibility for them.
MarcusD	Posted - 2007.12.20 14:40:00 - [16] CCP made a better apology for this then they did with Boot.ini Bug
Konrad Wachsmann	Posted - 2007.12.20 14:53:00 - [17] Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do?
Zex Maxwell Caldari	Posted - 2007.12.20 14:55:00 - [18] Originally by: CCP Wrangler We would like to emphasize that this is not any issue with the game, network, cluster or other matter and it was an unfortunate mistake on the part of the operator. Lol. oops The clock started CCP. dont let me down.
master bates Amarr Smoking Hillbillys THORN Alliance	Posted - 2007.12.20 15:00:00 - [19] s**t happens ccp, everyone makes mistakes, just tie him to a chair for an hour and pelt him with eggs so he dont do it again
northwesten Amarr Trinity Corporate Services	Posted - 2007.12.20 15:11:00 - [20] Originally by: master bates s**t happens ccp, everyone makes mistakes, just tie him to a chair for an hour and pelt him with eggs so he don't do it again sighed! I think this should also be a CCP way to punish there mistakes! Taken on Video and posted on EVE-o :) Trinity Corporate Services
Apolluon Aetas Inculta	Posted - 2007.12.20 15:18:00 - [21] Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? Priceless Data that they didn't have a backup for. Wow. It probably wasn't even the boot.ini bug. They probably took one of those virtual IQ tests during downtime, and the PC tried to divide by zero. Apolluon P.S. This is a "servers went down early" thread. Not a "OMG BOOTINIWTF" thread. So stop it.
Night Doc Orekaria	Posted - 2007.12.20 15:24:00 - [22] Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? You should have taken it to a professional (and have sent the bill to CCP)... that's not CCP mistake... its user's. But let's see what is more interesting... what about you? 1- maybe you are just ignorant and want some answers. But, your words are kinda rude 2- or maybe you know it. So you are trolling 3- or maybe you are just ignorant and you want to keep being it, and so, you can whinne even looking stupid to others 4- or maybe you are just so proud of you that you really think you are right 5- ... - Target analysis - Fit EVE to screen - EFT setup sort
Liu	Posted - 2007.12.20 15:26:00 - [23] a 1 skill queue would prevent you at least 40% of the petitions and forum whining. oh my god, its so simple!!!! Originally by: Apertotes tbh, boot.ini was overpowered and needed a nerf
Atrus Neraven Caldari Vale Heavy Industries Molotov Coalition	Posted - 2007.12.20 15:38:00 - [24] Sounds like somebody tripped over an Ethernet cord. Originally by: Crinos Childflayer I thought it was a post at first, then I noticed that it was just a Gravitational Stupidity Anomaly.
Qalten Evil Avatar Ltd.	Posted - 2007.12.20 15:40:00 - [25] Ohh, so that's what that button does! ~
Igor Epocci	Posted - 2007.12.20 16:10:00 - [26] "Can he resit the great big red CANDY-LIKE button? Tune in next time...."
Shiva Lee A Motley Crew	Posted - 2007.12.20 16:24:00 - [27] Originally by: Liu a 1 skill queue would prevent you at least 40% of the petitions and forum whining. oh my god, its so simple!!!! [Feature Request] Skill Queue again, please!
freeloader	Posted - 2007.12.20 16:29:00 - [28] hope tht guy is selling tickets now at the front desk instead of wrking the main frame
Helen Baque Gallente Legendary Dark Knights	Posted - 2007.12.20 16:41:00 - [29] Originally by: Konrad Wachsmann I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. I call shenanigans. A missing boot.ini does not require a reformat. If you have an XP CD from which to reformat and reinstall, then you have the tools to recover the box. However, a reformat might have resulted from panic. I suggest the corresponding reimbursement.
Helen Baque Gallente Legendary Dark Knights	Posted - 2007.12.20 16:42:00 - [30] Originally by: Frances Ducoir can we have this kind of blue on our gallente ship textures? And even better, can we get it as sexy racing pinstripes?

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