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Early Downtime, Thursday 20 December

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CCP Wrangler	Posted - 2007.12.20 12:44:00 - [1] Today, at 10:36 GMT we unfortunately had an unscheduled downtime of the Eve Cluster connection. In preparation for certain downtimes, we sometimes need to ensure certain things are correct and in order, this preparation involves some network and systems changes for security reasons. The error today was a human operational error that involved accidently stopping the Tranquility communication with the world. We would like to emphasize that this is not any issue with the game, network, cluster or other matter and it was an unfortunate mistake on the part of the operator. We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. Wrangler Community Manager CCP Games, EVE Online Email / Netfang "The trouble with having an open mind, of course, is that people will insist on coming along and trying to put things in it."

Kappas. Galaxy Punks Terra Incognita.	Posted - 2007.12.20 12:46:00 - [2] Blue bars? __________________ Recruitment
Niccolado Starwalker Shadow Templars	Posted - 2007.12.20 12:47:00 - [3] Originally by: Kappas. Blue bars? Nope. No beer for the operator this christmas Originally by: Abrazzar OP needs to delete his boot.ini.
Frances Ducoir Bounty Hunter - Dark Legion Brutally Clever Empire	Posted - 2007.12.20 12:50:00 - [4] can we have this kind of blue on our gallente ship textures? snip Signiture remoted because it contained profanity - hutch
F90OEX	Posted - 2007.12.20 13:07:00 - [5] Boot.ini/human operational error =
Haldeeman	Posted - 2007.12.20 13:15:00 - [6] is this a fix for the lag issues experienced last night that lost me my phoon? Any ideas when the reimbursment (ship) petitions will be answered?
Lobster Man Metafarmers	Posted - 2007.12.20 13:23:00 - [7] Originally by: Frances Ducoir can we have this kind of blue on our gallente ship textures? Ohh...I like this idea, maybe make it pulsate a little bit too
raWill	Posted - 2007.12.20 13:31:00 - [8] Originally by: Haldeeman is this a fix for the lag issues experienced last night that lost me my phoon? Any ideas when the reimbursment (ship) petitions will be answered? You'll find most ship reimbursment petitions get answered in 1-2 weeks from lodgement and on rare occasions 3 weeks.
Wizzkidy Demonic Retribution Pure.	Posted - 2007.12.20 13:32:00 - [9] Can you please hire "non-monkeys" in your data centre please.
Zamolxis Amarr Empire Logistics	Posted - 2007.12.20 13:33:00 - [10] Edited by: Zamolxis on 20/12/2007 13:34:42 Originally by: CCP Wrangler Today, at 10:36 GMT we unfortunately had an unscheduled downtime of the Eve Cluster connection. In preparation for certain downtimes, we sometimes need to ensure certain things are correct and in order, this preparation involves some network and systems changes for security reasons. The error today was a human operational error that involved accidently stopping the Tranquility communication with the world. We would like to emphasize that this is not any issue with the game, network, cluster or other matter and it was an unfortunate mistake on the part of the operator. We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. And when it does happen again (because it will, we have come to learn this)... You expect us to be compliant due to that ever binding EULA... sigh PS. Did he get fired? [green]Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty. If you would like further d
Joss Sparq Caldari Agony Unleashed Agony Empire	Posted - 2007.12.20 13:50:00 - [11] Originally by: CCP Wrangler The error today was a human operational error that involved accidently stopping the Tranquility communication with the world. "Do not reboot your machine? snerk I'm not letting a computer tell me what to do ..."
Jessica 415	Posted - 2007.12.20 14:10:00 - [12] ah i just thought that you were making dt a random time so that no one could exploit the time moving assets out of harms way. like the war decs start at a random time
Sevarus James Minmatar Meridian Dynamics FREGE Alliance	Posted - 2007.12.20 14:10:00 - [13] Originally by: CCP Wrangler We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. OMG I nearly choked on my coffee on this bit. Wrangler, I know you are serious, but take a moment and put a monty python voice to that line with John Cleese informing folks that those responsible have been sacked.. If you are ANY kind of Python fan....... Oh yeah....blue bars? Ubuntu 3d Beryl-Linux Desktop+EVE
Joss Sparq Caldari Agony Unleashed Agony Empire	Posted - 2007.12.20 14:13:00 - [14] Blue bars = a cunning ruse to distract us from the serious nature of this latest ... so pretty ... what was I saying?
Xalorous Absolutely No Retreat	Posted - 2007.12.20 14:36:00 - [15] Edited by: Xalorous on 20/12/2007 14:38:54 Edited by: Xalorous on 20/12/2007 14:38:17 Someone thought the border router plug looked a little loose and, oops! Quote: Hmm, better put that back, yeah, nobody will notice. Now to slip quietly away before they know who was here. Eh? What? Border router? Naah, haven't seen it. Where? Behind me? Ohhh, that border router. Yeah that plug was loose so I plugged it back in. Seriously though, anyone who works in IT knows that stuff happens. Relax, it IS a game, you will get to play again. (I just hope the training I set didn't get reset, hmmm). Xalorous --- I hold no position of authority. All comments are my own, and I take sole responsibility for them.
MarcusD	Posted - 2007.12.20 14:40:00 - [16] CCP made a better apology for this then they did with Boot.ini Bug
Konrad Wachsmann	Posted - 2007.12.20 14:53:00 - [17] Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do?
Zex Maxwell Caldari	Posted - 2007.12.20 14:55:00 - [18] Originally by: CCP Wrangler We would like to emphasize that this is not any issue with the game, network, cluster or other matter and it was an unfortunate mistake on the part of the operator. Lol. oops The clock started CCP. dont let me down.
master bates Amarr Smoking Hillbillys THORN Alliance	Posted - 2007.12.20 15:00:00 - [19] s**t happens ccp, everyone makes mistakes, just tie him to a chair for an hour and pelt him with eggs so he dont do it again
northwesten Amarr Trinity Corporate Services	Posted - 2007.12.20 15:11:00 - [20] Originally by: master bates s**t happens ccp, everyone makes mistakes, just tie him to a chair for an hour and pelt him with eggs so he don't do it again sighed! I think this should also be a CCP way to punish there mistakes! Taken on Video and posted on EVE-o :) Trinity Corporate Services
Apolluon Aetas Inculta	Posted - 2007.12.20 15:18:00 - [21] Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? Priceless Data that they didn't have a backup for. Wow. It probably wasn't even the boot.ini bug. They probably took one of those virtual IQ tests during downtime, and the PC tried to divide by zero. Apolluon P.S. This is a "servers went down early" thread. Not a "OMG BOOTINIWTF" thread. So stop it.
Night Doc Orekaria	Posted - 2007.12.20 15:24:00 - [22] Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? You should have taken it to a professional (and have sent the bill to CCP)... that's not CCP mistake... its user's. But let's see what is more interesting... what about you? 1- maybe you are just ignorant and want some answers. But, your words are kinda rude 2- or maybe you know it. So you are trolling 3- or maybe you are just ignorant and you want to keep being it, and so, you can whinne even looking stupid to others 4- or maybe you are just so proud of you that you really think you are right 5- ... - Target analysis - Fit EVE to screen - EFT setup sort
Liu	Posted - 2007.12.20 15:26:00 - [23] a 1 skill queue would prevent you at least 40% of the petitions and forum whining. oh my god, its so simple!!!! Originally by: Apertotes tbh, boot.ini was overpowered and needed a nerf
Atrus Neraven Caldari Vale Heavy Industries Molotov Coalition	Posted - 2007.12.20 15:38:00 - [24] Sounds like somebody tripped over an Ethernet cord. Originally by: Crinos Childflayer I thought it was a post at first, then I noticed that it was just a Gravitational Stupidity Anomaly.
Qalten Evil Avatar Ltd.	Posted - 2007.12.20 15:40:00 - [25] Ohh, so that's what that button does! ~
Igor Epocci	Posted - 2007.12.20 16:10:00 - [26] "Can he resit the great big red CANDY-LIKE button? Tune in next time...."
Shiva Lee A Motley Crew	Posted - 2007.12.20 16:24:00 - [27] Originally by: Liu a 1 skill queue would prevent you at least 40% of the petitions and forum whining. oh my god, its so simple!!!! [Feature Request] Skill Queue again, please!
freeloader	Posted - 2007.12.20 16:29:00 - [28] hope tht guy is selling tickets now at the front desk instead of wrking the main frame
Helen Baque Gallente Legendary Dark Knights	Posted - 2007.12.20 16:41:00 - [29] Originally by: Konrad Wachsmann I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. I call shenanigans. A missing boot.ini does not require a reformat. If you have an XP CD from which to reformat and reinstall, then you have the tools to recover the box. However, a reformat might have resulted from panic. I suggest the corresponding reimbursement.
Helen Baque Gallente Legendary Dark Knights	Posted - 2007.12.20 16:42:00 - [30] Originally by: Frances Ducoir can we have this kind of blue on our gallente ship textures? And even better, can we get it as sexy racing pinstripes?
serrie	Posted - 2007.12.20 17:12:00 - [31] Ah well, sh*t happens!! It's just a GAME people, if it bothers you so much take a break from the keyboard and look out of the big bright glass covered opening in the wall....the big space on the other side is called 'Outside'. Go explore !!
Snackerlfang	Posted - 2007.12.20 17:26:00 - [32] Originally by: serrie Ah well, sh*t happens!! It's just a GAME people, if it bothers you so much take a break from the keyboard and look out of the big bright glass covered opening in the wall....the big space on the other side is called 'Outside'. Go explore !! proof or stfu!
Rakshasa Taisab Caldari Sane Industries Inc.	Posted - 2007.12.20 17:45:00 - [33] CCP should know better than to install a Big Red Button [TM] without ensuring it will be impossible to trigger by a drunken sysop...
Venatoris Portucalis Agony Unleashed Agony Empire	Posted - 2007.12.20 18:03:00 - [34] Edited by: Venatoris Portucalis on 20/12/2007 18:04:14 Somewhere on a secret and remote location, deep inside the earth lies the CCP DataCenter. So secret, that even the technicians that work there donÆt know its location and have be driven there my blind SherpaÆs; so remote, that none would ever think of going there, a bit like Iceland; and so deep that even moles cant dig that far. But our action today will not happen on this bunker, mainly due to the fact that it has been abaddon (sorry, couldnÆt resist) a few weeks ago due to water infiltrations, hell who would think on building a bunker deep inside a river and not expect a bit of wateràmaybe it could have been fixed, but the first repair team couldnÆt find the place, and the second refused to go to such remote location, so instead the CCP datacenter for now resides in the attic of this 6 storyÆs, 80 years old apartment building, but soonÖ to be moved back, after all even Dr. Erluder S. Thor Stein n Son said it was only a temporary move, 3 years agoà But back to our story, today like any other day, Master technician Mr. Issuldorf Knows A. Cable prepares to do one of the joys of his work, to bring down all the servers of EVE, a job he always performs with absolute precision and with a great feeling of accomplishment. He has been doing this job for years and has done that task many times. Some grieving people, full of envy, could say that he has performed that job too many times, or at the wrong times, but for Mr. Issuldorf there is never a bad time to bring down the EVE servers and today like every day he opens his toolbox, puts on his gloves and starts to login on the servers, when suddenly he remembers! This is not a normal day; ThatÆs way he had brought his assistance, Mr. Donovan Dontknow S. A. Cables, today they are going to move the hamsterÆs cage from the left corner to the right corner, where there are less water leaks from the rooftop, the hamster have threaten with a strike if they had to keep running that much wet. Mr. Issuldorf has decided to Fart (ups sorry, I mean Frap) the entire operation and put it anonymous on the net, maybe on YouTube, or even better sell it on eBay for a couple of Euros, hell if there are people buying ISK with Euros, someone would definitely be stupid enough to buy this video. So Mr. Issuldorf starts to put up his web camera, when he notices the power cable is too short to reach the wall socket, so he shouts to his assistance: ôHey Don, pass me a power extension, fast, fast, we donÆt have all day and we are not paid by the hour!ö Mr. Donovan, looks around for any cable but fails to seen any, so he opens his own toolbox in hope to find some there, but inside there is only is launch that his sweet mamma has prepare for him 2 days ago. (Hey, this might not be a secret and deep location anymore, but its still in Iceland, so pretty remote!!) So he shouts back, ignoring the fact that his boss is only 1 meter away, he has learned very fast that all technicians need to shout to be heard: ôSorry Mr. Issuldorf I canÆt find any cables around.ö, shouted Donovan. ôLook behind that grey closet, there should be several lying around...ö shouted back Issuldorf. ôHey, I see them, I will get one for you.ö shouted Donovan. ôàjust make sure itÆs not plugged into anythingàö continued Issuldorf. His phrase cut short has a row of red lights start to blink. Mr. Issuldorf never knew why, but he always knew that lights blinking red was not a good thing, he himself would prefer orange blinking lights, he was always terrified of orange since he was a kid. He still shakes when he remembers in terror his last birthday, just when they were about to cut the cake one of his neighbors offered him a Orange BoxÖà he couldnÆt look at the cake anymore that dayà Portaling those thoughts out of his mind he focus on the situation at hand and discover that the proxy servers were turned off, he look at the clock, 10:36, that would be ok it was almost downtime anyway. The views expressed here are my personal views, and in no way represent my corporation views.
Venatoris Portucalis Agony Unleashed Agony Empire	Posted - 2007.12.20 18:03:00 - [35] Edited by: Venatoris Portucalis on 20/12/2007 18:05:29 Portaling those thoughts out of his mind he focus on the situation at hand and discover that the proxy servers were turned off, he look at the clock, 10:36, that would be ok it was almost downtime anyway. Time to phone CCP HorseCareTaker and tell him about what happened, there will be players screaming in the forums, there always is. But CCP HorseCareTaker is the person for the job; he can always say the most absurd things and keep a straight face, and people actually believe him. ôHey HorseCareTaker, the proxy is down so the servers when offline 20 minutes before time, better say something out there before they burn down the forumsö said Issuldorf. ôOk, ok, I will, what happened, by the way?ö asked HorseCareTaker. ôOh it was nothing, my stupid assistance unplugged the power cord from the proxy server.ö replied Issuldorf. ôDamn it. Is there anything we can do to prevent that in the future?ö asked HorseCareTaker. ôSure, if we had a few more spare cables around, it wouldnÆt have happened.ö said Issuldorf. ôGreat, I will make sure we got a least 2 more extra cables there to prevent that from happening again. That way we can rest the players, ok I am going to write a statement describing what happened, and what we have done to prevent it in the future, bye.ö said HorseCareTaker. The views expressed here are my personal views, and in no way represent my corporation views.
JamnOne Amarr	Posted - 2007.12.20 18:21:00 - [36] I recommend you remove all 2-head coins to prevent this from happening again. That or you can tell the operator to flip the coin 5 times and the best three out of 5 he chooses that option. ________________________ Originally by: CCP Prism X Hah! Vengeance is sweet!
Yumis Amarr Vengeance of the Fallen Knights Of the Southerncross	Posted - 2007.12.20 18:36:00 - [37] Edited by: Yumis on 20/12/2007 18:37:27 Originally by: CCP Wrangler this preparation involves some network and systems changes for security reason So being a back seat Network Engineer, did somebody apply the wrong ACL in the wrong place, or something else? Darn my curiosity!
Toarch Lightbringer	Posted - 2007.12.20 18:41:00 - [38] Originally by: Sevarus James Originally by: CCP Wrangler We apologize for the early downtime today and we would like to further assure everyone that steps have been taken to ensure that this type of error happening again has been greatly reduced. OMG I nearly choked on my coffee on this bit. Wrangler, I know you are serious, but take a moment and put a monty python voice to that line with John Cleese informing folks that those responsible have been sacked.. If you are ANY kind of Python fan....... Oh yeah....blue bars? Now that is Funny, How can you tell he's the king? Because he does not have sh!7 all over him ;)
JohnStar Caldari Wreckless Abandon Triumvirate.	Posted - 2007.12.20 19:08:00 - [39] kill the operator so that the next guy wont make another mistake...
Illithra Taeroe	Posted - 2007.12.20 19:26:00 - [40] Originally by: freeloader hope tht guy is selling tickets now at the front desk instead of wrking the main frame Man! Do you have any idea what it takes to operate a large cluster? They don't have just one box running Windows 2000 Server. Think of all the problems that you have experienced with the one (maybe two if you don't have a life) computers you have seeing in your house. Now multiply that by 100 to 500 computers that their admin group has to keep running with the 40,000+ lusers that are pounding the hell out of each and every day! File your petitions to get your ships replaced, quit *****ing about the downtime, and give the admin group a round of applause for keeping the game running as well as it does! It's not an easy job, but because of all the negitive posts, it's a thankless one.
Malroc Etamire	Posted - 2007.12.20 19:27:00 - [41] Originally by: serrie Ah well, sht happens!! It's just a GAME people, if it bothers you so much take a break from the keyboard and look out of the big bright glass covered opening in the wall....the big space on the other side is called 'Outside'. Go explore !! AMEN!*
Katana Seiko Gallente	Posted - 2007.12.20 20:28:00 - [42] Originally by: JohnStar kill the operator so that the next guy wont make another mistake... "Yeah, this one is the third one we have this month. The last one electricuted himself, the other one managed to hang himself by accident when he tripped into the mainframe..." Or like the assistant in the Dinosaurs... "We're going to need another Timmy!" --- This is your Captain speaking. Thank you for flying with our spaceline. Please remain seated until the ship has completely burned out. Thank you.
Crag Heyder Gallente Icosothron Industries space weaponry and trade	Posted - 2007.12.20 21:03:00 - [43] Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? I'm having a real hard time mustering up sympathy for people who don't backup their data.
Minerva Vulcan Caldari The Nexus Foundation Endless Horizon	Posted - 2007.12.20 21:19:00 - [44] Was he sentenced to one hour of reading COAD? That will ensure he never does that again. _______________________________ I need new voices in my head, To speak my secret evils with. I need new lovers in my bed, To be my friends and special pets.
Minerva Vulcan Caldari The Nexus Foundation Endless Horizon	Posted - 2007.12.20 21:20:00 - [45] Oh, and I demand that reimbursement for the 10 minutes of training time my mining alt lost! Had to be said. _______________________________ I need new voices in my head, To speak my secret evils with. I need new lovers in my bed, To be my friends and special pets.
Skulldargo	Posted - 2007.12.20 22:01:00 - [46] Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? They will pick up the ball, put it in their pocket, and carry it off the court and say 'thems the breaks bud'. (note that I say this having had my own 'boot.ini' file deleted by that bug and having had 24 hours of frustration fixing it) However... Priceless data should in no way, shape or form, ever reside on only ONE data storage system. Hardware can fail and you have to deal with fire or theft as well. The loss of a boot.ini files does NOT destroy the data on a hard drive, it prevents a computer from booting. Choosing to reformat wipes your data. NO computer that operates a business or has vital data on it should EVER run games. If you want to know what CCP REALLY did wrong then? They broke a programming commandment in the original code base of EVE, one that stretches back to the 80's if not earlier. It reads more or less like this: In order to avoid possible disaster, confusion or simple bad luck, it is of vital importance that no file ever be created that has the same name as a system file.
Sebastiane Locke Gallente	Posted - 2007.12.20 22:50:00 - [47] Edited by: Sebastiane Locke on 20/12/2007 22:50:23 Originally by: Skulldargo Originally by: Konrad Wachsmann Indeed they did, I am wondering CCP, what "reimbursement" will you provide to those that lost say priceless items from a boot.ini related error which had to be solved by a reformat? I know of two people who had to reformat and were not able to save their data. The ball is in your court, what will you do? They will pick up the ball, put it in their pocket, and carry it off the court and say 'thems the breaks bud'. (note that I say this having had my own 'boot.ini' file deleted by that bug and having had 24 hours of frustration fixing it) However... Priceless data should in no way, shape or form, ever reside on only ONE data storage system. Hardware can fail and you have to deal with fire or theft as well. The loss of a boot.ini files does NOT destroy the data on a hard drive, it prevents a computer from booting. Choosing to reformat wipes your data. NO computer that operates a business or has vital data on it should EVER run games. If you want to know what CCP REALLY did wrong then? They broke a programming commandment in the original code base of EVE, one that stretches back to the 80's if not earlier. It reads more or less like this: In order to avoid possible disaster, confusion or simple bad luck, it is of vital importance that no file ever be created that has the same name as a system file. Ah but from what I have read CCP's file existed long before Microsoft's ;-) 101010
Sebastiane Locke Gallente	Posted - 2007.12.20 22:51:00 - [48] Originally by: Illithra Taeroe Originally by: freeloader hope tht guy is selling tickets now at the front desk instead of wrking the main frame Man! Do you have any idea what it takes to operate a large cluster? They don't have just one box running Windows 2000 Server. Think of all the problems that you have experienced with the one (maybe two if you don't have a life) computers you have seeing in your house. Now multiply that by 100 to 500 computers that their admin group has to keep running with the 40,000+ lusers that are pounding the hell out of each and every day! File your petitions to get your ships replaced, quit *****ing about the downtime, and give the admin group a round of applause for keeping the game running as well as it does! It's not an easy job, but because of all the negitive posts, it's a thankless one. Hear, hear....Kudos CCP 101010
angela love	Posted - 2007.12.20 23:37:00 - [49] I was moving all my prized items when I was DC'd.. I tried to get on and had the checking servers errors. Then I got on and the whole game and system froze. I had to shut down the computer and reboot. Tried again no luck. It sounds like it's fixed now, so I think everyone should just calm down. It's only a game. I still have to move all my stuff..
NEMO AUS	Posted - 2007.12.21 00:04:00 - [50] congrats to ccp for running an online game for 40000+ users as smoothly as they do, maintaining any computer system is a full time job. i would like all the people out there to think about how bloody often the game just works and in my experience runs smoothly. computers break, on occasion someone makes a mistake all of which is usually fixed exceptionally quickly. once again to the guys in the back room at ccp good job merry christmas and wll done.
Zamolxis Amarr Spartan Industries Triumvirate.	Posted - 2007.12.21 00:11:00 - [51] Originally by: Illithra Taeroe Originally by: freeloader hope tht guy is selling tickets now at the front desk instead of wrking the main frame Man! Do you have any idea what it takes to operate a large cluster? They don't have just one box running Windows 2000 Server. Think of all the problems that you have experienced with the one (maybe two if you don't have a life) computers you have seeing in your house. Now multiply that by 100 to 500 computers that their admin group has to keep running with the 40,000+ lusers that are pounding the hell out of each and every day! File your petitions to get your ships replaced, quit *****ing about the downtime, and give the admin group a round of applause for keeping the game running as well as it does! It's not an easy job, but because of all the negitive posts, it's a thankless one. I don't get paid to run my computers at home, they do. [green]Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty. If you would like further d
Ryuga VonRhaiden Caldari Insurgent New Eden Tribe Deus Ex.	Posted - 2007.12.21 00:29:00 - [52] **** happens... keep up the good work! Do not try and find the signature... that's impossible. Instead only try to realize the truth... There is no signature.
TigerXtrm	Posted - 2007.12.21 00:34:00 - [53] Originally by: Wizzkidy Can you please hire "non-monkeys" in your data centre please. Unless you are somehow perfect and never make a mistake or think you can do a better job at maintaining this game I suggest you shut the ** up. Other people who are now **ed because the server went into downtime just a little sooner should stop taking this game so damn seriously. Come on...
everlasting shadow	Posted - 2007.12.21 00:36:00 - [54] Hi, To people that blame CCP for lost data due to the Boot.ini Where is your backup? It is know in the world of IT, and a mostly general not IT oriented community that before you install anything new on your Pc. (IT SHOULD HAVE BEEN BACKED UP!!!!) The only one to blame is your self. Over and out.
Nina P	Posted - 2007.12.21 00:52:00 - [55] I have heard from a very reliable source that an new employee brought his cat to work in the serverpark. I guess someone forgot to tell him about the poor hamsters. To prove this we can watch the ongoing battle down south. It clearly points to a lack of hamsters.... flawless logic once again dictates what is true and what is not
Loral Eure	Posted - 2007.12.21 03:01:00 - [56] Originally by: Zamolxis I don't get paid to run my computers at home, they do. Hear, hear! When I screw up at work, not only do I get a world of grief from my coworkers, but I also get people calling up to scream at me. Why? Because I am paid to not screw up, since it causes problems for other people. And guess what? I don't screw up often--I am paid to do it right. So, as nice as it is that the sysops get so much support here, we are paying for a service that we expect to work. And we have the right to be a little peeved if someone screws up. So think about that before all of you jump on me, screaming that I should "STFU" or whatever.
Ladyah Liandri A GmbH	Posted - 2007.12.21 06:20:00 - [57] That so reminds me of an incident where a colleague in our system room asked: "I always wondered what that big red button was for ..." And he actually pressed it. Now everbody knows that this is the UPS emergency shutdown button. We had a laugh .... after we tared and feathered him.
Defensive Word	Posted - 2007.12.21 08:55:00 - [58] What I'd like to know is, how can 22 battleships and assorted support all sitting around a station as the unintended downtime occur (shooting services might I add) end up up to 30au away once getting back on after downtime, with the services REPPED, and another POS previously with all structures incap'ed REPPED??? AND, then the useless petition squad stating "Sorry, here is your canned message because we can't find **** in the logs"? Explain that one.
Wizzkidy Demonic Retribution Pure.	Posted - 2007.12.21 11:00:00 - [59] Originally by: TigerXtrm Originally by: Wizzkidy Can you please hire "non-monkeys" in your data centre please. Unless you are somehow perfect and never make a mistake or think you can do a better job at maintaining this game I suggest you shut the ** up. Other people who are now **ed because the server went into downtime just a little sooner should stop taking this game so damn seriously. Come on... Erm, well only a monkey would pull the plug early, there should be processes in place to stop this kind of thing yet they have had this problem a good few times over the last 2 years. Don't give me that BS because anyone with half a brain can do a data centre job, processes need to be followed and I hope the person who did bring the cluster down gets training at least. I WILL do a better job if they hire me, its what I do anyway :p
XFranc Caldari Lucian Alliance	Posted - 2007.12.21 11:24:00 - [60] Edit. To err is human, to really **** things up requires a computer.
Novas Lady	Posted - 2007.12.21 12:02:00 - [61] This is a joke
Khanid Kutie I R Teh Poasting Alt Corp	Posted - 2007.12.21 16:36:00 - [62] think this can be unstickied now....
Geolin	Posted - 2007.12.22 01:19:00 - [63] Edited by: Geolin on 22/12/2007 01:26:13 Edited by: Geolin on 22/12/2007 01:24:58 Wow. I'm almost speechless at the hostility being dished out towards CCP here. To all you stupid **ers who lost 'priceless' data, learn how to do a backup you bunch of morons. What if you had a power cut which corrupted your filesystem? What if you had a drive crash? Stop *** whinging and get a *** clue. And as for fire the bloke who made a mistake and bought the cluster down. I manage a group of systems admins who manage over 3000 servers. You show me one systems administrator (a real one - someone who manages unix clusters <and gave you Trinity ahead of schedule hmmm?>, not the one who runs your poxy 10 client windows network in your office) who hasn't made a mistake that caused downtime in his entire career and I'll eat my dog. me. Honestly. Edited to add: And if you think that 15 bucks a month buys you any sort of network service with a 100% SLA, I'd be ***** astounded to hear of it. I suppose you demand your ISP fire their systems admins when your DSL goes down? Hmmm?
baldour tinaka	Posted - 2007.12.22 15:13:00 - [64] is this why we can get into market
Olthel	Posted - 2007.12.22 17:53:00 - [65] I Would like to say only one thing to CCP: I like pie. Do you? If you do, can a GM give me some pie ingame? I don't do drugs... sort of.
Pantheon Lea Farmer Boyz	Posted - 2007.12.23 08:35:00 - [66] It was Space Invaders, now we have proof that they exists, and this in a form we have never imagined before... Pantheon Lea
Dentad Einherjar Rising	Posted - 2007.12.24 07:57:00 - [67] Originally by: NEMO AUS congrats to ccp for running an online game for 40000+ users as smoothly as they do, maintaining any computer system is a full time job. i would like all the people out there to think about how bloody often the game just works and in my experience runs smoothly. computers break, on occasion someone makes a mistake all of which is usually fixed exceptionally quickly. once again to the guys in the back room at ccp good job merry christmas and wll done. Agreed, however... I propose that this CCP computer operator be sentenced to: 1. Playing one hour of EVE Online, enforced by their employer CCP. 2. They are in their own corporation at war with everyone else. 3. The station that they wake up in auto undocks them every 1 minute. 4. They can fly any non capital ship of their choice. The time and place of this sentance to be announced on the news at least 3 days prior. Anyone like this idea...? ps. Vote [1] ONE for One Skill Queue (OSQ).

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