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Uzume Ame
Federal Navy Academy
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Posted - 2008.06.22 16:47:00 -
[1]
Ok, I've a radeon ATI 3870, I've lastest drivers & Vista 32.
I've a weird graphic problem: it only happen at gates, sometimes while I'm at a jumping gate, there is some sort of graphic glitch which causes the graphic card to change soemthing, my screen turns off and on and there is a message saying 'random' application (something from ati drivers i think, will try to write it down next time it happens) had problems.
When it returns it's all fine and nothing really changes, but is annoying. The worst thing is that sometimes it freezes and I've to reboot my computer. This happens when the jump gate is activated (by me or someone else) and there is a jump (must be soemthing with that effect or something?).
This is annoying, someone had the same problem? I've tried changing some graphic settings but it does not seem to work. Happens either in window mode or full screen.
Teh failure of a signature. |
Terinnon
German Trading Association
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Posted - 2008.06.22 17:36:00 -
[2]
This is VPU recover...
your Card overheats or is to hard overclocked...
just try these :
Clean Coolers or lower the clocks a bit.
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Hoody
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Posted - 2008.06.22 17:48:00 -
[3]
also got a 3870 and a few times now i have had the game totally lag out and all the fans/hd's on my rig start thrashing before it recovers, after which i get a popup saying the gfx drivers had stopped working before it had recovered running vista ultimate 64 bit
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VicturusTeSaluto
Metafarmers
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Posted - 2008.06.22 22:32:00 -
[4]
Edited by: VicturusTeSaluto on 22/06/2008 22:33:33 there is a known issue with these cards and eve.
What seems to be occuring is that EVE is sending some kind of completely gibberish command to the card, causing it to enter an infinite loop. If you run in fullscreen it seems to usually be able to do a VPU recover.
There is no fix at this time. What you need to do is just keep complaining to CCP(and be as detailed as possible in petitions and bug reports) and hope that they decide that it is important enough to address.
see the other thread
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RogueWing
Evolution Band of Brothers
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Posted - 2008.06.23 01:25:00 -
[5]
I have a Radeon 3870 (with XP), but have absolutely no trouble from it.
If goons are giving you "respect" on CAOD, you pretty much know what you just did was a pile of ****. |
Uzume Ame
Federal Navy Academy
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Posted - 2008.06.23 22:02:00 -
[6]
Hi there, thanks for the answers, after searching a bit more I think I know what it is. Victurus answer is right or at least the closest to the problem. My graphic card is not OC at all, it's just like it came from the shoop. Also I guarantee you that it's not heated up, I've played Crysis w/ high setting and now, that was heating the card, but EVE is not. Also the only problem was a slow down, but no crashes & stuff like in EVE. Also, this is the only game where I've problems.
The ati driver is "atikmdag", there seems to be a problem and Vista performs a 'Timeout, Detection and Recovery Error' but when it does not, the computer just crashes. There seems to be a problem with TDRs on Vista & Ati, but not only, also nvidia. But this is not the case, the problem ehre is one of infinite looping like Victurus said. In the past I had problems with on-board sound card and external audio interface interfering and making game crash )in other games), but now it does not seem to be that issue.
This is extremelly annoying, but I've seen since using window mode this has increased now that you say it, so I'll use fullscreen again and hopefully it will be less annoying, because its becoming stupid and unplayable at this point.
Teh failure of a signature. |
VicturusTeSaluto
Metafarmers
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Posted - 2008.06.23 23:08:00 -
[7]
Originally by: Uzume Ame Victurus answer is right or at least the closest to the problem.
I would not state something to be a fact if it had yet to be confirmed as such.
Now we just need to keep telling CCP to fix it.
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Lyria Skydancer
Eve Defence Force
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Posted - 2008.06.24 15:53:00 -
[8]
Originally by: Terinnon This is VPU recover...
your Card overheats or is to hard overclocked...
just try these :
Clean Coolers or lower the clocks a bit.
No this has nothing at all to do with overclocking or overheating. This only happens in eve. I can play all sorts of VERY new and VERY demanding games without this happening. This is an eve issue; Why? Because it is triggered by something in this game: GATE FIRE or JUMP BRIDGES. There are no ifs or buts, CCP needs to fix this or atleast ******* acknowlage that they made a ****-up in latest patch. ----------------------------------------- [Video] I'm a soldier, so remember the name |
Angelic Eviaran
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Posted - 2008.07.08 10:17:00 -
[9]
Fix this.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.08 11:18:00 -
[10]
Originally by: Lyria Skydancer
Originally by: Terinnon This is VPU recover...
your Card overheats or is to hard overclocked...
just try these :
Clean Coolers or lower the clocks a bit.
No this has nothing at all to do with overclocking or overheating. This only happens in eve. I can play all sorts of VERY new and VERY demanding games without this happening. This is an eve issue; Why? Because it is triggered by something in this game: GATE FIRE or JUMP BRIDGES. There are no ifs or buts, CCP needs to fix this or atleast ****ing acknowlage that they made a ****-up in latest patch.
I've had this problem with Radeon-cards and other games - it's not exclusive to EVE. I've got no solution, only that I've switched over to Nvidia. But that's not related to this specifik error.
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Lyria Skydancer
Amarr Eve Defence Force
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Posted - 2008.07.08 12:12:00 -
[11]
Edited by: Lyria Skydancer on 08/07/2008 12:13:45
Originally by: Leelo Atriedes
Originally by: Lyria Skydancer
Originally by: Terinnon This is VPU recover...
your Card overheats or is to hard overclocked...
just try these :
Clean Coolers or lower the clocks a bit.
No this has nothing at all to do with overclocking or overheating. This only happens in eve. I can play all sorts of VERY new and VERY demanding games without this happening. This is an eve issue; Why? Because it is triggered by something in this game: GATE FIRE or JUMP BRIDGES. There are no ifs or buts, CCP needs to fix this or atleast ****ing acknowlage that they made a ****-up in latest patch.
I've had this problem with Radeon-cards and other games - it's not exclusive to EVE. I've got no solution, only that I've switched over to Nvidia. But that's not related to this specifik error.
How can you say it is a radeon bug if we can reproduce this freeze in this game with a certain mechanic called gate fire? There is no way you can get around it, there is no way this is anything else but a ccp bug. You can tell us all about your other problems in other games (not that I personally EVER had ANY problem with x600, x850, x1950xtx, hd3870 in ANY other game until in eve). Btw if they say the game supports these cards it should support it. ----------------------------------------- [Video] I'm a soldier, so remember the name |
VicturusTeSaluto
Metafarmers
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Posted - 2008.07.09 04:07:00 -
[12]
Originally by: Leelo Atriedes
Originally by: Lyria Skydancer
Originally by: Terinnon This is VPU recover...
your Card overheats or is to hard overclocked...
just try these :
Clean Coolers or lower the clocks a bit.
No this has nothing at all to do with overclocking or overheating. This only happens in eve. I can play all sorts of VERY new and VERY demanding games without this happening. This is an eve issue; Why? Because it is triggered by something in this game: GATE FIRE or JUMP BRIDGES. There are no ifs or buts, CCP needs to fix this or atleast ****ing acknowlage that they made a ****-up in latest patch.
I've had this problem with Radeon-cards and other games - it's not exclusive to EVE. I've got no solution, only that I've switched over to Nvidia. But that's not related to this specifik error.
I had no issues with various ati cards and eve(or any other games for that matter) until the trinity patch and this card.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.09 08:20:00 -
[13]
Originally by: Lyria Skydancer Edited by: Lyria Skydancer on 08/07/2008 12:13:45
Originally by: Leelo Atriedes
Originally by: Lyria Skydancer
Originally by: Terinnon This is VPU recover...
your Card overheats or is to hard overclocked...
just try these :
Clean Coolers or lower the clocks a bit.
No this has nothing at all to do with overclocking or overheating. This only happens in eve. I can play all sorts of VERY new and VERY demanding games without this happening. This is an eve issue; Why? Because it is triggered by something in this game: GATE FIRE or JUMP BRIDGES. There are no ifs or buts, CCP needs to fix this or atleast ****ing acknowlage that they made a ****-up in latest patch.
I've had this problem with Radeon-cards and other games - it's not exclusive to EVE. I've got no solution, only that I've switched over to Nvidia. But that's not related to this specifik error.
How can you say it is a radeon bug if we can reproduce this freeze in this game with a certain mechanic called gate fire? There is no way you can get around it, there is no way this is anything else but a ccp bug. You can tell us all about your other problems in other games (not that I personally EVER had ANY problem with x600, x850, x1950xtx, hd3870 in ANY other game until in eve). Btw if they say the game supports these cards it should support it.
Huh? I'm relating to the VPU Recover error, I've had it both X800/850 and X1900/1950. And that was not while playing EVE. If I remember correctly it was in some FPS-games like Ghost Recon and/or some racing games.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.09 08:23:00 -
[14]
Originally by: VicturusTeSaluto
I had no issues with various ati cards and eve(or any other games for that matter) until the trinity patch and this card.
I'm happy for you. I really am.
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VicturusTeSaluto
Metafarmers
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Posted - 2008.07.09 10:33:00 -
[15]
Edited by: VicturusTeSaluto on 09/07/2008 10:33:00 Look, you are just not terribly informed. The VPU recover by itself is not like some specific category of problem. VPU recover is a protective feature to stop the computer from hard-locking and can happen for any broad number of reasons.
In this instance, it is called by eve sending improper calls to the card, and causing it to enter an infinite loop. It is not like this problem is in any way lacking documentation.
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violet james
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Posted - 2008.07.09 11:20:00 -
[16]
Edited by: violet james on 09/07/2008 11:23:04 Edited by: violet james on 09/07/2008 11:22:40 Edited by: violet james on 09/07/2008 11:22:14 There is a known issue with the ATI 38xx series and Eve. There are previous posts on the topic. There are several of us that are experiencing the very same issue, only with Eve and only with 3850 or 3870 cards. I put an older x1650 back in my machine and have had no issues.
http://oldforums.eveonline.com/?a=topic&threadID=813229
http://oldforums.eveonline.com/?a=topic&threadID=791363
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.09 12:39:00 -
[17]
Originally by: VicturusTeSaluto Edited by: VicturusTeSaluto on 09/07/2008 10:33:00 Look, you are just not terribly informed. The VPU recover by itself is not like some specific category of problem. VPU recover is a protective feature to stop the computer from hard-locking and can happen for any broad number of reasons.
In this instance, it is called by eve sending improper calls to the card, and causing it to enter an infinite loop. It is not like this problem is in any way lacking documentation.
I realise that some ppl (yeah, some - not all. If everbody and their sister had problems - then this forum would be filled with topics about the matters) the Radeon 38xx-series GPUs are having troubles.
But if you regard my information on that the VPU error can happen on other Radeon-cards under similar circumstances (different games though) as some kind of misinformation - than I only can assume that _you_ Dear Sir is the one misinformed.
No need to answer, we just have different opinions, experiences and viewpoints.
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Lyria Skydancer
Amarr Eve Defence Force
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Posted - 2008.07.10 00:09:00 -
[18]
Originally by: violet james Edited by: violet james on 09/07/2008 11:23:04 Edited by: violet james on 09/07/2008 11:22:40 Edited by: violet james on 09/07/2008 11:22:14 There is a known issue with the ATI 38xx series and Eve. There are previous posts on the topic. There are several of us that are experiencing the very same issue, only with Eve and only with 3850 or 3870 cards. I put an older x1650 back in my machine and have had no issues.
http://oldforums.eveonline.com/?a=topic&threadID=813229
http://oldforums.eveonline.com/?a=topic&threadID=791363
"known issue"? Uhm this is a very recent fuc up by ccp. It's not all that known until a couple of us kept bumping our threads to make this darn thing patched asap. ----------------------------------------- [Video] I'm a soldier, so remember the name |
violet james
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Posted - 2008.07.10 10:57:00 -
[19]
My point was there are already threads out there, and this could be added to those.
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violet james
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Posted - 2008.07.10 11:03:00 -
[20]
Originally by: Leelo Atriedes Edited by: Leelo Atriedes on 09/07/2008 16:03:08 Edited by: Leelo Atriedes on 09/07/2008 13:25:59 Edited by: Leelo Atriedes on 09/07/2008 12:50:44
Originally by: VicturusTeSaluto Edited by: VicturusTeSaluto on 09/07/2008 10:33:00 Look, you are just not terribly informed. The VPU recover by itself is not like some specific category of problem. VPU recover is a protective feature to stop the computer from hard-locking and can happen for any broad number of reasons.
In this instance, it is called by eve sending improper calls to the card, and causing it to enter an infinite loop. It is not like this problem is in any way lacking documentation.
I realise that some ppl (yeah, some - not all. If everbody and their sister had problems - then this forum would be filled with topics about the matters) using the Radeon 38xx-series GPUs are having troubles.
But if you regard my information on that the VPU error can happen on other Radeon-cards under similar circumstances (different games though) as some kind of misinformation - then I only can assume that _you_ Dear Sir is the one misinformed.
No need to answer, we just have different opinions, experiences and viewpoints.
Edit1: Although 3 years old, This link may spread some light on the VPU feature itself (and heat may cause it also...) And if you turn VPU recover off, you might actually see what the BSOD is trying to tell you. Edit2: Some weird spelling and grammar...hopefully I didn't make it worse.
I of course agree with this post, but it won't actually help you solve anything as information posted in the BSOD would be a crash report and could only be used to debug CCPs source code. Since I don't have their code, I can't debug it. It might help to post the BSOD information here but since one can't copy that information easily that presents another problem (a photo might help). I would think that if CCP has received formal protests regarding the 38XX series cards and they've asked people to do things like load different drivers, they might want to put together a test machine that includes said hardware and try and duplicate the problem.
Also it might be some combination of Driver/Chipset so this might only affect Via chipsets with the 38XX series thereby cutting down the number of people reporting it. Also, not everyone reports a crash, some people have grown to accept them when running Windows.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.10 11:42:00 -
[21]
Originally by: violet james
Originally by: Leelo Atriedes Edited by: Leelo Atriedes on 09/07/2008 16:03:08 Edited by: Leelo Atriedes on 09/07/2008 13:25:59 Edited by: Leelo Atriedes on 09/07/2008 12:50:44
Originally by: VicturusTeSaluto Edited by: VicturusTeSaluto on 09/07/2008 10:33:00 Look, you are just not terribly informed. The VPU recover by itself is not like some specific category of problem. VPU recover is a protective feature to stop the computer from hard-locking and can happen for any broad number of reasons.
In this instance, it is called by eve sending improper calls to the card, and causing it to enter an infinite loop. It is not like this problem is in any way lacking documentation.
I realise that some ppl (yeah, some - not all. If everbody and their sister had problems - then this forum would be filled with topics about the matters) using the Radeon 38xx-series GPUs are having troubles.
But if you regard my information on that the VPU error can happen on other Radeon-cards under similar circumstances (different games though) as some kind of misinformation - then I only can assume that _you_ Dear Sir is the one misinformed.
No need to answer, we just have different opinions, experiences and viewpoints.
Edit1: Although 3 years old, This link may spread some light on the VPU feature itself (and heat may cause it also...) And if you turn VPU recover off, you might actually see what the BSOD is trying to tell you. Edit2: Some weird spelling and grammar...hopefully I didn't make it worse.
I of course agree with this post, but it won't actually help you solve anything as information posted in the BSOD would be a crash report and could only be used to debug CCPs source code. Since I don't have their code, I can't debug it. It might help to post the BSOD information here but since one can't copy that information easily that presents another problem (a photo might help). I would think that if CCP has received formal protests regarding the 38XX series cards and they've asked people to do things like load different drivers, they might want to put together a test machine that includes said hardware and try and duplicate the problem.
Also it might be some combination of Driver/Chipset so this might only affect Via chipsets with the 38XX series thereby cutting down the number of people reporting it. Also, not everyone reports a crash, some people have grown to accept them when running Windows.
I agree interpreting BSODs isn't like a walk in the park, but it can point you in the proper direction when doing Search&Destroy...ehm...I mean when you're trying to solve a Windows problem. Knowing what the BSOD says has helped me not only with my own equipment - also when I'm helping others. There are serveral sites out there that supply information in the matters, including Microsoft's own Knowledge Base. Troubleshooting Stop Errors Blue Screen of Death MS Knowledge base for example. Also, the error codes are searchable on the big Search Engines.
Taking a picture and uploading it to Imageshack or similiar, is one way. Writing it down and posting it on forums like this another.
BSODs to my knowledge doesn't expose any of the source code (CCP's in this case), so that text from you is a bit irrelevant. Correct me if I'm wrong.
"Bluescreens on NT-based Windows systems can be caused by poorly written device drivers or malfunctioning hardware." Wikipedia on BSOD
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Maxamillian Kage
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Posted - 2008.07.10 11:43:00 -
[22]
Edited by: Maxamillian Kage on 10/07/2008 11:45:15 Note that the 3 posts about GPU crashes and ATI 38XX series cards are ALL related to jump gates. Not big fleets, not lots of polys, but gates. An underlying common thread that cannot be ignored.
And no source is shown in a BSOD, just information that might hint at where the problem is. Given that it might be a driver/code issue, the BSOD might only point to the driver, which won't help find out where it is in the code. Since it seems to be at gate power-up time, I'd look there if I were working at CCP.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.10 13:33:00 -
[23]
Originally by: Maxamillian Kage Edited by: Maxamillian Kage on 10/07/2008 11:45:15 Note that the 3 posts about GPU crashes and ATI 38XX series cards are ALL related to jump gates. Not big fleets, not lots of polys, but gates. An underlying common thread that cannot be ignored.
And no source is shown in a BSOD, just information that might hint at where the problem is. Given that it might be a driver/code issue, the BSOD might only point to the driver, which won't help find out where it is in the code. Since it seems to be at gate power-up time, I'd look there if I were working at CCP.
True. But as problems ATI cards have been on target before, VPU recover in EVE kb, it may have sneaked through again. Device driver issue still, if you ask me...
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Sarin Adler
Caldari Saturn Ammo
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Posted - 2008.07.15 14:23:00 -
[24]
There is any option to fix this otehr than changing graphic card? After annoyance by bug hunting team and asnwering all theire requeriments I get a criptic message like 'Unfortunately, the description in your bugreport was not very clear to us. Could you please file update your bug report with a better description.' Jesus... It actually was very clear, fix this damnit. I've sent dump files, dx diag, and not log files because the gamne fails to generate any; turned the log server though and have send report about this exactlly when it happens.
Anyone could point out how to get blue screen when tyhis happen? I can't happen to get it, all I get is either: a)system recovers and can continue playing or B) computer freezes and have to manually reboot.
IMO ccp is just looking somewhere else and hoping ATI will fix this, but is obvious is a problem of interaction between EVE & drivers.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.15 19:03:00 -
[25]
Originally by: Sarin Adler There is any option to fix this otehr than changing graphic card? After annoyance by bug hunting team and asnwering all theire requeriments I get a criptic message like 'Unfortunately, the description in your bugreport was not very clear to us. Could you please file update your bug report with a better description.' Jesus... It actually was very clear, fix this damnit. I've sent dump files, dx diag, and not log files because the gamne fails to generate any; turned the log server though and have send report about this exactlly when it happens.
Anyone could point out how to get blue screen when tyhis happen? I can't happen to get it, all I get is either: a)system recovers and can continue playing or B) computer freezes and have to manually reboot.
IMO ccp is just looking somewhere else and hoping ATI will fix this, but is obvious is a problem of interaction between EVE & drivers.
Computer completely locking or "freezing" can indicate something else, like bad memory.
It isn't obvious that this is a graphic driver issue alone - turn of VPU recover in the driver settings (ATI Control Center?) and see if you get a BSOD instead.
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Lyria Skydancer
Amarr Eve Defence Force
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Posted - 2008.07.16 00:03:00 -
[26]
Its still not fixed. ----------------------------------------- [Video] I'm a soldier, so remember the name |
Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.16 06:22:00 -
[27]
Originally by: Lyria Skydancer Its still not fixed.
Change hardware.
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Sarin Adler
Caldari Saturn Ammo
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Posted - 2008.07.16 10:23:00 -
[28]
It's not something else, it happens only at gates etc. etc.
Changing hardware is not a solution.
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Leelo Atriedes
Amarr Viziam
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Posted - 2008.07.16 11:54:00 -
[29]
Originally by: Sarin Adler It's not something else, it happens only at gates etc. etc.
Changing hardware is not a solution.
Just me poking on Skydancer.
C'mon, it's the middle of summer, vacation time, skeleton crew in EVE staffs and you want instant action? *calling out for reality check*
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Sarin Adler
Caldari Saturn Ammo
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Posted - 2008.07.16 11:59:00 -
[30]
Where in my post says it's 'instant action'. What I do not want: - lose my time reporting and giving them all the info they demand (dump files, logs, etc.) - then saying the problem is 'not clear'
Whatever, do you suffer this problem? You should know this makes the game unplayable a lot of times. So yes, it's a priority for me and others who are suffering the same problem. At least some official answer on what is this about or if they can do something would be nice.
Cheers.
P.S: reallity check: when you pay for a service you think it will be delivered the best posssible, I'm just doing my part as a customer: being annoying, licking asses is not gonna help neither me or them. that's what happens in any bussiness, not difference here, if other gamers want to be fanbois no matter what allright.
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