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| Author |
Thread Statistics | Show CCP posts - 9 post(s) |
Bladen Kerst
Caldari
State Protectorate
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Posted - 2008.06.30 14:10:00 -
[31]
Here is mine. Oh thanks for letting me post! woot. still can't login though
Tracing route to 87.237.38.200 over a maximum of 30 hops
1 1 ms 1 ms 2 ms gp250a.halls.manchester.ac.uk [130.88.163.250]
2 2 ms 1 ms 1 ms gw-uom-kb.its.manchester.ac.uk [130.88.250.54]
3 1 ms 1 ms 2 ms gw-man-kb.netnw.net.uk [194.66.26.101]
4 2 ms 1 ms 2 ms gw-man-rh.netnw.net.uk [194.66.27.17]
5 2 ms 2 ms 3 ms so-0-1-0.warr-sbr1.ja.net [146.97.42.169]
6 7 ms 7 ms 7 ms so-3-0-0.lond-sbr3.ja.net [146.97.33.18]
7 7 ms 7 ms 7 ms ldn-b2-link.telia.net [213.248.104.153]
8 7 ms 7 ms 7 ms ldn-bb2-link.telia.net [80.91.252.13]
9 17 ms 14 ms 8 ms ldn-b4-link.telia.net [80.91.251.13]
10 8 ms 7 ms 7 ms ccp-ic-124901-ldn-thon-s2.c.telia.net [213.248.90.90]
11 7 ms 7 ms 7 ms 87.237.38.200
Trace complete.
C:\>
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Bladen Kerst
Caldari
State Protectorate
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Posted - 2008.06.30 14:15:00 -
[32]
 Originally by: CCP Mindstar
Could you try putting the following command in the cmd box:
"telnet 87.237.38.200 26000"
You should see some garbled text ending at "LIVE@ccp".
This will tell us if there is an issue with the port that EVE uses, from your computer.
I got this
C:\>telnet 87.237.38.200 26000
'telnet' is not recognized as an internal or external command,
operable program or batch file.
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CCP Mindstar
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Posted - 2008.06.30 14:21:00 -
[33]
Originally by: Bladen Kerst
I got this
C:\>telnet 87.237.38.200 26000
'telnet' is not recognized as an internal or external command,
operable program or batch file.
Ahh, I think telnet is not installed by default under Windows Vista. This page shows how to install it.
-- |
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Bladen Kerst
Caldari
State Protectorate
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Posted - 2008.06.30 14:37:00 -
[34]
Edited by: Bladen Kerst on 30/06/2008 14:37:35
ok tried it now and got the expected result.
tried to log in after that and got a different "connection failed" message this time:
The connection to the server was closed.
But that's probably because my subscription run out, right? |
Goatface Man
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Posted - 2008.06.30 14:42:00 -
[35]
Trying the telnet, I get this:
*~¦♠♦¦+☻└X
ffffff¦@♦"¦LIVE@ccp
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CCP Mindstar
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Posted - 2008.06.30 14:46:00 -
[36]
Originally by: Goatface Man
Trying the telnet, I get this:
*~¦♠♦¦+☻└X
ffffff¦@♦"¦LIVE@ccp
Could you please submit a bug report with a logserver file of trying to connect attached - see here for details on how to run it.
Cheers
Mindstar
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Goatface Man
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Posted - 2008.06.30 15:10:00 -
[37]
Submitted as bug number 59575. |
Crystalizee
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Posted - 2008.06.30 15:18:00 -
[38]
Originally by: CCP Mindstar
Could those of you on Hornet please run a tracert to 87.237.38.200 and post the result here.
To do this, go to start -> run, type in "cmd" and in the black window that appears, type "tracert 87.237.38.200".
1 <1 ms <1 ms <1 ms hh250a.halls.manchester.ac.uk [130.88.171.250]
2 <1 ms <1 ms <1 ms gw-uom-kb.its.manchester.ac.uk [130.88.250.54]
3 3 ms <1 ms <1 ms gw-man-kb.netnw.net.uk [194.66.26.101]
4 <1 ms <1 ms <1 ms gw-man-rh.netnw.net.uk [194.66.27.17]
5 1 ms 1 ms 1 ms so-0-1-0.warr-sbr1.ja.net [146.97.42.169]
6 6 ms 6 ms 6 ms so-3-0-0.lond-sbr3.ja.net [146.97.33.18]
7 6 ms 6 ms 6 ms ldn-b2-link.telia.net [213.248.104.153]
8 6 ms 6 ms 6 ms ldn-bb2-link.telia.net [80.91.252.13]
9 6 ms 6 ms 6 ms ldn-b4-link.telia.net [80.91.251.13]
10 6 ms 6 ms 6 ms ccp-ic-124901-ldn-thon-s2.c.telia.net [213.248.9
0.90]
11 6 ms 6 ms 6 ms 87.237.38.200
Trace complete.
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Bladen Kerst
Caldari
State Protectorate
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Posted - 2008.06.30 15:19:00 -
[39]
Originally by: Goatface Man
Submitted as bug number 59575.
submited as 59576
spam ftw 
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Crystalizee
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Posted - 2008.06.30 15:20:00 -
[40]
Originally by: CCP Mindstar
Could you try putting the following command in the cmd box:
"telnet 87.237.38.200 26000"
You should see some garbled text ending at "LIVE@ccp".
This will tell us if there is an issue with the port that EVE uses, from your computer.
*~¦♠♦¦+☻└p]
ffffff¦@♦"¦LIVE@ccp
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CCP Mindstar
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Posted - 2008.06.30 15:23:00 -
[41]
Thanks for the bug reports. We have the info we need now, but the reports themselves will just be closed, so don't worry too much if that happens 
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Bladen Kerst
Caldari
State Protectorate
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Posted - 2008.06.30 15:27:00 -
[42]
No, thank you for noticing our little problem
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CCP Mindstar
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Posted - 2008.06.30 15:28:00 -
[43]
Working through a few more options you could try - there is an alternate port to 26000 you can use to connect.
See here for how to set it up.
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Crystalizee
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Posted - 2008.06.30 15:32:00 -
[44]
Edited by: Crystalizee on 30/06/2008 15:33:48
Originally by: Bladen Kerst
Originally by: Goatface Man
Submitted as bug number 59575.
submited as 59576
spam ftw
Submitted as 59577
Spam double fwd
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Crystalizee
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Posted - 2008.06.30 15:33:00 -
[45]
Originally by: CCP Mindstar
Working through a few more options you could try - there is an alternate port to 26000 you can use to connect.
See here for how to set it up.
Already tried that. Had no effect on my login 
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Bladen Kerst
Caldari
State Protectorate
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Posted - 2008.07.02 13:13:00 -
[46]
Today was finally able to log in! Thanks to all who helped to solve this!
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Crystalizee
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Posted - 2008.07.02 13:32:00 -
[47]
Edited by: Crystalizee on 02/07/2008 13:41:09
Wow really? Can't wait to finish work today to test out whether I can...
Perhaps when ambulation comes in we should all meet up for a celebratory drink in station?
Lol
Or maybe (shock, horror) meet up in RL
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Goatface Man
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Posted - 2008.07.02 15:58:00 -
[48]
Well, hopefully it'll work when I get home.
Bit annoying about the skill loss. I only originally noticed there was a problem when logging in to set a new skill training last Tuesday.
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Goatface Man
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Posted - 2008.07.02 18:31:00 -
[49]
Well, it works fine now. So the only question remaining is why did it stop in the first place? Hornet don't seem to have done anything, I've just had to tell them not to bother visiting me tomorrow.
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Crystalizee
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Posted - 2008.07.02 19:37:00 -
[50]
Edited by: Crystalizee on 02/07/2008 19:38:06
Originally by: Goatface Man
Well, it works fine now. So the only question remaining is why did it stop in the first place? Hornet don't seem to have done anything, I've just had to tell them not to bother visiting me tomorrow.
Ah you must be the other person the hornet guy (Chris) was talking about. I assumed that you had solved it togther (?) So if it wasn't CCP and it wasn't hornet then what was the prob and how can we be sure that it won't come back...
For the record I'm now back online too 
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Goatface Man
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Posted - 2008.07.03 13:33:00 -
[51]
Apparently it was Hornet, they just didn't know how they'd fixed it.
Chris came to see me today and we did a few connection tests while they disabled and enabled things at their end to find out what would make it stop working again. It should all be fine now.
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CCP Mindstar
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Posted - 2008.07.03 14:39:00 -
[52]
Originally by: Goatface Man
Apparently it was Hornet, they just didn't know how they'd fixed it.
Chris came to see me today and we did a few connection tests while they disabled and enabled things at their end to find out what would make it stop working again. It should all be fine now.
That is good to know. Glad they could get it fixed for you
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Y Berion
Minmatar
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Posted - 2008.07.04 15:47:00 -
[53]
Me, I`m connecting here at home perfectly, but in my office client is just hanging there, trying to authenticate for few minutes and then brings that "no connection to server" error message. It started about a week ago and I suppose it has something to do with my ISPs (they are different). I will come back later with more details 
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