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1. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
bump
- by Nilikam - at 2007.10.21 14:48:00
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2. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
I got an answer to my petition 6 days after I made it, much patience required. The good news though is when the GM answers he solves it immediately.
- by Nilikam - at 2007.10.20 20:43:00
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3. Credit Card problems - in Issues, Workarounds & Localization [original thread]
Contacted the credit card and the bank, all they can say is they never saw any transaction, and all is fine.
- by Nilikam - at 2007.10.20 18:08:00
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4. Account problems. - in Issues, Workarounds & Localization [original thread]
Getting a Game Time Card works around the problem. I am pretty sure this problem is due to poor database maintenance. So the problem is probably solved next time they rebuild indexes in their billing database, but it looks like it is really not ...
- by Nilikam - at 2007.10.16 20:42:00
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5. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
ok, I finally got my GTC, and guess what? I went to reactivate my account, and while it was doing so it timed out and gave me an error... When I retried it said the code was already used, I tried to log in and it worked... So getting a GTC is a...
- by Nilikam - at 2007.10.16 20:39:00
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6. Credit Card problems - in Issues, Workarounds & Localization [original thread]
Yea, good for you. I have a petition opened for 4 days now and never got help.
- by Nilikam - at 2007.10.15 23:14:00
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7. Credit Card problems - in Issues, Workarounds & Localization [original thread]
What do you mean, a GM solved this problem for you? How?
- by Nilikam - at 2007.10.15 19:38:00
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8. Trinity: The expansion you have to see? sweet, but what about the lag? - in Issues, Workarounds & Localization [original thread]
I used to not think much of this type of posts / remarks. But since I got booted out of my account by a bug without possibility to re-activate the account, and I got no answer from neither petitions, emails, nor posts in 4 days, I must really ag...
- by Nilikam - at 2007.10.15 19:29:00
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9. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
Yea, I am also considering this kind of action, and send emails to their commercial offices and partners. The forums do feel pretty much abandoned, but you can see moderators picking easy threads 2-3 times a week.
- by Nilikam - at 2007.10.15 17:36:00
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10. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
Good idea, I just sent this: Dear sirs, I would like to draw your attention to a problem that results in EVE subscribers having access to their accounts declined, and leaves them without means to regain access. This problem is affecting severa...
- by Nilikam - at 2007.10.15 16:01:00
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11. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
What makes you think they are not edited?
- by Nilikam - at 2007.10.15 13:41:00
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12. Account problems. - in Issues, Workarounds & Localization [original thread]
Bumping up too, after all, until somebody helps I am out of the game...
- by Nilikam - at 2007.10.15 11:01:00
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13. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
Edited by: Nilikam on 15/10/2007 03:24:28 Cool, this info helps. Come on, keep the information coming, if you get just say me too, or I have had this problem it will help. A few more posts like this one and maybe we can do the debugging fo...
- by Nilikam - at 2007.10.15 03:18:00
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14. Accounts randomly disabled - Credit Cards not authorised - in Issues, Workarounds & Localization [original thread]
Edited by: Nilikam on 14/10/2007 20:33:52 Here is a very serious issue that has started to appear in EVE. It leaves users stuck out of their accounts, unable to log into the game, and even unable to log onto the website and therefore post on f...
- by Nilikam - at 2007.10.14 20:25:00
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15. Credit Card problems - in Issues, Workarounds & Localization [original thread]
Has anyone received an answer from CCP regarding this issue? If yes please post...
- by Nilikam - at 2007.10.14 19:34:00
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16. Credit Card problems - in Issues, Workarounds & Localization [original thread]
If it was a problem with the ISP, then why would we be booted out of the game in the first place? It really looks like a Billing / Subscriber Management System issue, a bad one. What I cannot understand is how we do not get an answer in two day...
- by Nilikam - at 2007.10.13 23:43:00
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17. Credit Card problems - in Issues, Workarounds & Localization [original thread]
This problem is starting to become really annoying. I petitionned 30 hours ago and got no sign of life from CCP, this is really worrying. We just got brutaly booted out of the game and cannot possibly get back, you`d think that would catch the a...
- by Nilikam - at 2007.10.13 22:59:00
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18. Account problems. - in Issues, Workarounds & Localization [original thread]
Edited by: Nilikam on 13/10/2007 17:30:48 Same here. Account disabled with Reason: None, impossible to reactivate as credit card is refused. I called my credit card provider and all is ok, no reason for refusal. Look at the number of people re...
- by Nilikam - at 2007.10.13 17:30:00
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19. Credit Card problems - in Issues, Workarounds & Localization [original thread]
Same problem here. Without any reason my account was suspended, and it cannot be reactivated, as any transaction I submit is unauthorized. I called VISA 3 times and they are adamant the problem is on CCP side. I opened a petition 27 hours ago, bu...
- by Nilikam - at 2007.10.13 17:19:00
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