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Thread Statistics | Show CCP posts - 0 post(s) |
Piasa
Phantom Squad
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Posted - 2009.12.16 06:18:00 -
[61]
 Originally by: Four Head
Oh hey there,just thought id come see how this all is panning out.
just chillin and posting links so we keep this orderly and polite. mostly cause my main is training till Caturday. after that all bets are off.
but ccp does know about this. why its not more widely known is something ccp needs to look at.Linkage
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FoolishMistress
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Posted - 2009.12.16 08:44:00 -
[62]
Free Bump for the day seeing as my corp mate is still trapped in suspension. |
ISellThingz
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Posted - 2009.12.16 09:07:00 -
[63]
Used a ETC on the 14'th without any problems.
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Mobius
Amarr
The Meat Grinder
Dead Terrorists
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Posted - 2009.12.16 09:43:00 -
[64]
Thats good for you thankyou for the free bump to the topic.
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Pookie McPook
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Posted - 2009.12.16 10:25:00 -
[65]
Seem to have disabled the purchasing of PLEX via the website as I get an error message stating "No Driver For Communication"
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Festis
Caldari
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Posted - 2009.12.16 10:30:00 -
[66]
Originally by: Piasa
Originally by: Four Head
Oh hey there,just thought id come see how this all is panning out.
just chillin and posting links so we keep this orderly and polite. mostly cause my main is training till Caturday. after that all bets are off.
but ccp does know about this. why its not more widely known is something ccp needs to look at.Linkage
Yay! At least they know about it so I'm assuming they're working on resolving it :D
For some reason EVEMon updated the skill training for my main account so I dont know if they account was reactivated for a short time or if they activated ghost training or something, cos Im still locked out :(
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Nexirus
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Posted - 2009.12.16 13:28:00 -
[67]
Calm down guys, it was acknowledged already on the 12th that this was a known issue.
I'm sure they are trying to get through to each petition, but with the massive amounts they get and the lack of personnel in their ticketing department (also with the holidays coming up). It is bound to be a slow process.
Took my almost a full week to get my account unbanned for security issues.
Just be patient and wait, it is not like CCP will let it go broken for extended periods of time.
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Loco Eve
State War Academy
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Posted - 2009.12.16 14:55:00 -
[68]
Originally by: Nexirus
Calm down guys, it was acknowledged already on the 12th that this was a known issue.
I'm sure they are trying to get through to each petition, but with the massive amounts they get and the lack of personnel in their ticketing department (also with the holidays coming up). It is bound to be a slow process.
Took my almost a full week to get my account unbanned for security issues.
Just be patient and wait, it is not like CCP will let it go broken for extended periods of time.
yes, I think they will. any more than 48 hrs. is an extended period of time. should have been resolved at first light of problem. then fixed b4 it happened to others. ohh yeh and happened to me yesterday for no reason at all other than poor management.
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Sable Schroedinger
Jericho Fraction
The Star Fraction
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Posted - 2009.12.16 16:38:00 -
[69]
Originally by: Loco Eve
Originally by: Nexirus
Calm down guys, it was acknowledged already on the 12th that this was a known issue.
I'm sure they are trying to get through to each petition, but with the massive amounts they get and the lack of personnel in their ticketing department (also with the holidays coming up). It is bound to be a slow process.
Took my almost a full week to get my account unbanned for security issues.
Just be patient and wait, it is not like CCP will let it go broken for extended periods of time.
yes, I think they will. any more than 48 hrs. is an extended period of time. should have been resolved at first light of problem. then fixed b4 it happened to others. ohh yeh and happened to me yesterday for no reason at all other than poor management.
Bumping the topic on principle, but also wanting to point out that expecting the issue to be instantly fixed because you want it to be is irrational.
For all you know they could have put a full team of devs or whatever are used to work the system, on it the instant it was detected. But if it takes them an hour/day/week/month/whatever to track down and fix the problem does not mean they're not working on it or whatever other crazyness you may think is going on. Sometimes, just sometimes, things take a long time to track down and fix because they're really complicated and you have to take extra care cos RL money is involved.
Lets face facts. CCP is a business, and if this issue isn't fixed people will stop buying GTCs (and I don't mean the people buying them with isk), which means CCP will lose money. Therefore, they have all the insentive in the world to get this fixed as quickly as possible and saying otherwise is madness and childish trolling.
Let the warning stand and buyers beware, but lets not throw stupid accusations around about CCP not doing anything, cos it just doesn't stand up to any of the facts.
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SF Recruiting |
FoolishMistress
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Posted - 2009.12.16 17:21:00 -
[70]
They will do something im sure. But i know people are losing time and worst of all knowing how we are all eve addicts the holiday season is approaching. I know one of the guys was saying he has been playing eve and paying/playing via numerous methods normal card and tcs since 2003. You would think ccp would at least email a reply.. How many people on this thread have actually had their accounts re-started??
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Decedent Dream
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Posted - 2009.12.17 00:00:00 -
[71]
A little over 4 hours since I got hit with this bug.
Has anyone tried buying a second GTC to see if this fixes the account?
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Piasa
Phantom Squad
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Posted - 2009.12.17 00:50:00 -
[72]
Originally by: Decedent Dream
A little over 4 hours since I got hit with this bug.
Has anyone tried buying a second GTC to see if this fixes the account?
from what i understand. adding another gtc wont help. just file a petition under Billing and account and then in eve time codes.
took 8 hours and all was well again
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Bobby Case
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Posted - 2009.12.17 01:16:00 -
[73]
My Alt is on day 3 of no response.
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Selvaria Bless
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Posted - 2009.12.17 08:33:00 -
[74]
Bamp
Same ****, new *****.
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Bradac
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Posted - 2009.12.17 09:54:00 -
[75]
It is also happening if you bought the GTC weeks ago and you switching from credit card payment which is expiring after the Dominion update. It just won't switch, although you see you bought the GTC in payment history.
What a fail!!
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Noccy
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Posted - 2009.12.17 13:15:00 -
[76]
Edited by: Noccy on 17/12/2009 13:15:14
bought a GTC via the forums for 2 accounts today with neither having a problem. Not locked out and gametime got added under account info.
Hope the ones having problems get it solved quickly..but in the meantime GTC prices are nice and low. :)
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Wung Hung
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Posted - 2009.12.17 16:23:00 -
[77]
Fixed for me today on arriving home..
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Four Head
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Posted - 2009.12.17 18:42:00 -
[78]
bump
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CetusOfAsuran
State Protectorate
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Posted - 2009.12.17 19:02:00 -
[79]
Originally by: Sable Schroedinger
For all you know they could have put a full team of devs or whatever are used to work the system, on it the instant it was detected. But if it takes them an hour/day/week/month/whatever to track down and fix the problem does not mean they're not working on it or whatever other crazyness you may think is going on. Sometimes, just sometimes, things take a long time to track down and fix because they're really complicated and you have to take extra care cos RL money is involved.
Lets face facts. CCP is a business, and if this issue isn't fixed people will stop buying GTCs (and I don't mean the people buying them with isk), which means CCP will lose money.
True, but making an official notice about the problems at minimum should be expected. If there is a glitch in the game open for exploitation within hours of them discovering it you got devs hopping out of the trolley ranting about it, yet this bug which has gone on for quite some time now apparently(cant say for how long as just came to buy one and saw this thread) has had no official word that i can find.
Yes, they are a business, i used to buy time with a recurring card subscription until exchange rates pushed the price too high so started purchasing with ingame currency then that hit an alltime high of 700mil so i personally stopped playing.
I wont be buying a gtc even at these low prices until at best there is an official word from ccp that the problem is being resolved, i have 8 days left on my account. Will i go buy with my cc instead? NO, if this kind of customer service comes with gtc's what guarantee do i have if a problem arised with my cc payment? alot of business' forget the knock on effect of poor consumer services in one area will often reflect poorly in another.
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Decedent Dream
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Posted - 2009.12.17 19:05:00 -
[80]
My account was finally fixed after roughly 22 hours...
Two rather nice storyline offers expired and I was completely pushed out of the markets.
I'm estimating the damage at 150 million isk.
CCP really needs to be spending more of the EVE subscription money on hiring people to prevent and fix this kind of thing and less on side projects like COSMOS and DUST.
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Thunder'SKY
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Posted - 2009.12.18 08:28:00 -
[81]
WTF is that? I pay and account suspended?
I have same problem with main char ,I just buy a 60d gtc and extentd my subscription at 26/01/2010 to 26/03/2010 and
"Account ******** has been disabled
Last Login: 2009.12.17 17:17
Number of Visits: 2683
reason: Account subscription expired!"
CCP wont answer at many petition in that case.
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Kover Ach'urn
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Posted - 2009.12.19 06:30:00 -
[82]
Well this happened to me about a week ago on 3 of my 4 accounts and i figured it would be fixed by now. Took them 17 hours to get my other 3 accounts back up. Reactivated a 4th account today with a 60 DAY GTC and BAM it happened yet again. Going on 4 hours with no response or comment on my petition. Submitted it as Billing Issue....Eve Time Codes. The funny thing is that is was an account that they offered me 5 free days to reactivate so I did.....and decided to keep it going so i got a GTC. So technically i should still have 4 free days but suspended atm b/c i bought the 60 day GTC.
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lighthammer2007
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Posted - 2009.12.20 05:50:00 -
[83]
i understand that ccp is asking us to be patient but my alt thats been affected is an alt that i use for minning if i cant mine i can make stuff to sell on the market so im loosing isk everyday. i sure hope that my alt is going to be credited the # of days that the account has been bugged.
if this continues on for much longer i wont be able to afford to buy more gametimecards ** this is having a major impact on my ability operate & have fun in this game **
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LTC Preacher
Caldari
Caldari Provisions
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Posted - 2009.12.20 12:50:00 -
[84]
Yeah it just happened to me. Bought GTC and now can't log in. Thought they fixed this already, since its been over a week......
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Fastercart
Gallente
Ihatalo Research and Development
Ihatalo Cartel
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Posted - 2009.12.20 17:42:00 -
[85]
They fixed my account within 18 hours. Make sure you have an adequate skill queue before applying the GTC.
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Rorqual AKA Mega Maid
Oh, my God. It's Mega Maid. She's gone from suck to blow. |
Luna DeRossa
Caldari
Rionnag Alba
Triumvirate.
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Posted - 2009.12.26 00:20:00 -
[86]
Bump....samething happened to me
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Kar nash
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Posted - 2009.12.26 06:12:00 -
[87]
Edited by: Kar nash on 26/12/2009 06:15:44
Originally by: Luna DeRossa
Bump....samething happened to me
yup cant log on my other account at all....
side note, this is an epic fail.... Iwas looking forward to dust 514, but i aint so sure now...
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Baroness Vultura
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Posted - 2009.12.26 14:53:00 -
[88]
same problem here for my alt: Vala Drysi
this is a real awesome epic fail CCP ... FIX IT !!
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BHRalissa
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Posted - 2009.12.26 18:16:00 -
[89]
i want play i have the same problem with my second account character Morguner helpd me CCP plz
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Aout
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Posted - 2009.12.26 21:57:00 -
[90]
bump
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