EVE Search - New Dev Blog: TQ Level Up

Check My IP Information

All Channels

EVE Information Portal

New Dev Blog: TQ Level Up

» Click here to find additional results for this topic using Google

Monitor this thread via RSS [?]

Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 [17] 18 19 20 .. 26 :: one page

Author	Thread Statistics \| Show CCP posts - 19 post(s)
Schmii	Posted - 2010.06.23 22:33:00 - [481] Ok, first time posting to a blog on eve. I have been playing eve for just over 60 days now. And I've really enjoyed the game. I've tried WoW and some free MMOs and none of them are as good as EVE. But I'm not here to say how good EVE is. So here goes nothing (Oh please don't let me get flamed) I work for an ISP. Or more like an ISP for ISP's. We have done server moves. MANY MANY server moves. The thing is, there is always a problem. No matter how well you plan it, something always goes pear shaped. Then we have angry clients calling our helpdesk and they refuse to accept that things go wrong. Do any of you know how frustrating it is to listen to a client complain about things out of your control? So why complain here? CCP doesn't state anywhere that they guarantee a perfect service. In fact I'm pretty sure they have a "Best of ability" clause somewhere. I don't want to sound nasty to those who are upset, I am just as upset. I had an open night with nothing to do and it sucked not getting in some EVE time. But guess what? I didn't stop my life because TQ is down. Also, as a character of only 60 odd days old, I have learnt to set skills of extended lengths for DT's. I'm new and I picked up on this. So seriously, if your skill training was set to match the estimated DT, then you don't pay much attention to things happening outside of the game. Might want to look into that. I'm excited about the new servers. More pew pew and less seeing my pod (Real men pod tank by the way) So keep your heads on straight guys and girls. TQ will be up sometime (Right CCP? You haven't turned tail and ducked on us have you??????? ). CCP, bad luck that the servers are not playing along. But maybe for future moves/patches etc, set a longer estimated time. It will mean less flaming Take it from a person who works in the Internet Service Industry. Rather be completely transparent with clients. It keeps 'em happier. Ok so now the wait begins. At least the API's are connecting again :)
Teneos Stand	Posted - 2010.06.23 22:34:00 - [482] Originally by: Mingineer Little bit of social media / two-way conversation / transparency would go a long way here, CCP. most of the restless natives just want to be heard and to hear back. This. PS aren't people enjoying this real-world banter on the forum a whole lot more than making an artificial spaceship mine artificial rocks in artificial space? I think I may take up trolling as my next career path in EVE.
Arithron Gallente Gallente Trade Alliance	Posted - 2010.06.23 22:34:00 - [483] Originally by: Tigrison Originally by: Arithron Quote: Get better at playing your 'investment then, and use ISK to pay for gametime...then you insulate yourself from the global crisis in finance (LOL!!!). Also, the only problem with your argument is that its cheaper to play Eve every night than go out and socialise...$0.50 doesn't buy much these days. Thanks for stating the bleeding obvious you **. lol And as usual you missed the whole point. The point was and as stated by other players as well, is that we as paying subscribers deserve a bit better treatment; its called customer service. They could easily notify us through facebook, twitter of what's happening or instead of announcing a specific time, just announce an approximate number of hours (say 8 hours) and if it's up and running before that time, then that's a bonus. They just say 8 hours for a joke, cause they like reading the thread that springs up when the Servers stay down...it keeps them amused in the darkness of data migration. If they said it would be down for a day, imagine the whinging that would take place by players that have no knowledge of Data migration...or appreciation of the effect of that data migration on their game experience afterwards and in the future Vote Arithron for CSM!** Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358
Jaroslav Unwanted	Posted - 2010.06.23 22:35:00 - [484] As been written somewhere there earlier They moving stuff, what the back-up you want from them. To buy another hardware do a perfect copy.. and simuntaneously runs both of them .. than switch the first one... i would say thats a little overprized solution. As those who complainst about CCP IT department... Just makes me laugh As those who says that its 3mil or 10mil ... you are clearly dellusional and cant think in consequences... As those who complain about those who complain ... its fun as in most forums/comments As for future comment block sponsored by CCP i would prefer simple chat screen, since people just reacting on each other threat As for those who had some experience or/and knowledge of wide are networks... be still ... be cool .. we know, and its pointless to try to explain how it works. ..From personal experience i cant say anything since i sign the damn paper.. -----------------Keep reading ---------- Keep laughing ------------------
Kerensky White	Posted - 2010.06.23 22:35:00 - [485] Originally by: Hunter Stevens Yeah. As I've looked at the time delays from this paticular project today, and it's delay, it looks pretty bad, and not well planned. There's no way in the wolrd we'd give our customers this kind of service where I work at. I'm in IT, and we do migrations, but with minnimal impact to the client. I think they may have bit off more than they could chew, and even if that was the case, having no backout plan is causing an all day game server failure. How many of those migrations involve backups right to the point of when the server went down as not to lose any of our game info, then ensuring as this is supposed to be a game filled with timers, that all these timers are functioning correctly after the move, as in are taking into account the downtime. Not to mention they're having to distribute the information that was originally on two racks worth across several racks now and make sure each is on the correct server, etc. (this is oversimplifying as I do not know their exact structure) What do YOUR migrations involve. Because like I mentioned earlier, not every situation in IT is the same. If you don't realize this, I question your capability.
jentaki	Posted - 2010.06.23 22:35:00 - [486] I have something for those steamed about the extended downtime and have nothing to do... Linkage
Duke Hamilton1	Posted - 2010.06.23 22:35:00 - [487] CCP thanks for your continued hard work and I look forward to many more years of blowing stuff up You have my vote of confidence.
Leenin	Posted - 2010.06.23 22:36:00 - [488] I can only support the Carebear One's 'complainers side' at this point. Something unexpected can allways come up but as I read there's procedures for these migrations that allow for a timely 'delivery'. Also this isn't the first screwup by CCP. Every single time there's an extended downtime involved, something goes wrong and they take near or over twice as long as planned. THIS IS NO BAD LUCK, IT'S A BAD HABIT ! I am a customer, my money should be good, so should CCP's service. Honestly and without being mad: Someone in planning needs to be looking for a new job. At least a formal apology should be posted but a compensation would be better. As an extra: When Battlefield Bad Company2 servers failed bigtime everyone was complaining and they fixed it in a whim. With reactions like 'oh but we don't care, we'll go sit in the sun' we are not giving the clear signal to CCP that we want to: We don't take this crap any longer!
Allataria	Posted - 2010.06.23 22:36:00 - [489] Atleast the new season of Futurama starts tomorrow night in case the server downtime is ext..ALL GLORY TO THE HYPNOTOAD!!
bullzeye101	Posted - 2010.06.23 22:37:00 - [490] I dont look at it as i lost the 10 mil in game time. But the 100 mil in bounties...not to mention the phat lootz Don't worry faction loot, ther's always tomorrow

Wye Knott	Posted - 2010.06.23 22:37:00 - [491] I'm not going to whine about the downtime, or whine about the whiners, but I just wish they'd keep us in the loop with a bit more info about what's going on. I don't care how long it takes, I just would like someone to come on every hour and tell us how things are going. Even if that is just a "No update at this time" sort of statement. Even better would be a more technical answer about exactly what is happening. I know a lot of people would be interested to know how this sort of operation unfolds.
NekoKitten Gallente Federal Navy Academy	Posted - 2010.06.23 22:37:00 - [492] At least I got time to play Free Realms now -------------------------------------------------- To Boldy Mine, Where Nobody Has Mined Before ..
Exenferis	Posted - 2010.06.23 22:37:00 - [493] Ok for the whiners, guys if you think is easy to move a data-center next time ask CCP to contract you, I bet with anyone here they are doing the best they can!! CCP is loosing money which is not coming back, and you guys crying for a couple of hours. For CCP, guys come on, I know you can do it! CUT HIS HEAD OFF!
Loki Ire	Posted - 2010.06.23 22:38:00 - [494] Originally by: Cloven Keller I am use to IT projects coming in past due and over budget at my work... but you can always fire and hire another IT company to come in - then they will eventually end up past due and over budget as well. For once I would like someone in the IT business to give an estimate - then a competent project manager to add 50% more time and 60% more budget before providing a quote. Yeah, and when you actually add 50% more time and 60% more budget to the quote, you're underbid by a dozen others. So your real problem is management picking a false promise over realistic expectations. Originally by: Napalm78 Time to Sew them, i am paying and not receiving product... First you have to learn how to spell the word 'sue'. Then you can go right ahead and file your lawsuit. CCP will send a trained monkey over with a handwritten motion for dismissal and have it granted inside of about 30 seconds. That's assuming the judge doesn't hold you and/or any idiot lawyer you find to represent you in contempt for wasting the court's time. Best of luck spending thousands of dollars in court costs and lawyers' fees trying to recover ~$0.30 USD. Originally by: Raven Seldon Well thanks for messing up my skilltraining scheme! Never thought from 9:00 till 15:00 would take 8 hours more! You must be new here. CCP should do a better job by overestimating their downtimes, but that doesn't excuse your own lack of planning. Especially now with the skill training queue system in place, there's absolutely zero excuse to not have 1day+ of skill(s) training at all times for any unexpected downtime. Originally by: Doctor Ungabungas Originally by: Rasz Lin they use Microsoft .... That hasn't been a valid reason for a daily downtime since NT4. I've had heavily used NT4 boxes run for years without touching them. It all depends on exactly what you're doing and how you're doing it. Originally by: 1Esquire If I estimated a job and then took >200% of the estimate there would be hell to pay You obviously don't work in IT or do any government contracting. Most projects have unrealistically low time and budget quotes because 9 times out of 10 it's the lowest bidder who ends up with the contract. So you do the quote based on the assumption of everything going 100% perfectly the entire time and when something goes wrong, you blame the delays and additional costs on unpredictable factors. If the people awarding contracts would stop going for that crap, the people putting bids together would stop doing it. Originally by: HoWaa 1500: TQ back online 1800: TQ back online 2100: TQ back online 2300: TQ back online please just tell us the actual time the server will be up ??? think about that more than thousand people is getting annoyed about this.. You must either think they're just kicking back taking naps or that they have a crystal ball with which they can see into the future. The original downtime estimate called for everything to be up and running at 1500 UTC. Do you think they -want- to be working on this all day and night? They're running into all kinds of unexpected problems along the way and they're dealing with them as fast as they can. What you're demanding is that they tell you exactly how long it'll take to deal with problems they don't now know exist. You may as well demand that the guy selling you the lottery ticket tell you the winning number. It's simply absurd. I don't work for CCP and I don't have any financial stake in the company. I'm just someone who does this kind of work for a living and I can't stand seeing a bunch of no-nothings whining about the $0.30 USD they're losing in playing time while a dozen or more guys end up working 18 or 20 hour shifts today trying to make your precious spaceship video game work. Should CCP provide more padded estimates for downtime? Yes. Should they have better ways of communicating updates? Yes. But some of you are being ridiculously unreasonable and you're too ignorant to know it.
Doctor Ungabungas Caldari GoonWaffe Goonswarm Federation	Posted - 2010.06.23 22:38:00 - [495] Originally by: Bagehi Originally by: schoralous CCP has been online long enough and makes enough money monthly to actually have an IT department that is professional and acts professionally. Nowhere I have ever worked, from the largest company to the smallest would I still have a job if I had even 1 DT go the way CCP's always go! Have you ever migrated servers before? Regardless of their estimates, I was expecting 24-48 hours. I said the same thing about 4 hours ago. Moving a server environment like TQ to a new data centre is a two day job unless you're doing a cut over or you are fond of incredibly optimistic timelines and having your staff work unplanned overtime.
Eboness Laken	Posted - 2010.06.23 22:38:00 - [496] "PS ex developer, ex sysadmin, now head of engineering. I am qualified." Can you say are you joking? None of those titles has anything to do with moving data centers. That being said, I do know quite a bit about moving large data centers with 100k + users. I wont quote my qualifications, but really, my guess here is they have outsourced the majority of their IT expertise and really only 1 or 2 people know what is really going on. Managers are screaming at those one or two guys in house, but are failing to fund them regarding the required resources to do this properly because really guys and gals, this is all about money, and us big wigs cost a lot to have on staff, but outsourced services will promise it all, and rarely deliver. In the long run, they dont care because doing a migration like this caosts them a lot less that doing it correctly, and in the long run, they save quite a bit of money by looking like fools to a few IT guys who are in the know. :)
Xamiakas Caldari	Posted - 2010.06.23 22:38:00 - [497] Originally by: Elizabeech LOL, stop whining ffs. ** happens. It obviously happened now at CCP. If really bothers you so much then f-off, stop playing for a while, live life a little cos you are taking this a tad too seriously. In all honesty, if it takes them another whole damn day and we get stable servers running faster (think of the epic sized fleet battles with less lag?) i`ll go YIPPEEEE! And if you still in a y little whiny mood: HTFU Something went wrong, the game will take a tad longer to get back online, live with it. well, this is the only game/company where happens every time they actually do smth :DDDDD i wouldn`t mind that IF it`d be for free.. normally in real world fails like CCP should actually be freakin` taken to court, sanctioned .. and then fail as a company cause all the investors, shareholders would simply look away ... but tese noobs are stil here .. and still doing whatever they want.. uyou know why?:D simple .. cause nabcakes like you are letting them :D so yeah .. stop whining, just play along.. :D to any FAIL from ccp who would read (though doubt they CAN read) this.. REFUND! go check the dictionary - what`s that .. i`m paying for ONline time .. NOT OFFline.. and i don`t care who`s fault is that .. my agreement is with CCP, i`m paying to CCP - not some crapfaced 3rd party. got it? --------------------------------------- Good Gallente - Dead Gallente :D** ---------------------------------------
Zen Furu	Posted - 2010.06.23 22:39:00 - [498] We all hate this kind of situation. Unfortunatley there is little we can do about it. We've all read the EULA , and CCP are still working within those guidelines (see section 12)... Just be patiant and wait for the servers to come back... I doubt anyone will get any compensation; as someone posted earlier, it works out to about 50p per account (and thats if its not back up in 24 hours)... even if we all try and get those pennies back, we'll only be refered to the EULA anyway. Nor will we get any [lost] skill time back... we never have, so i doubt that will change... It ***es us off, that is true. it always has done and you can bet it wont be the last time a DT goes longer than expected :). RMR anyone? didnt that go up and down constantly over a 3-4 day period? Im sure all you other IT Pros out there have SLA's, EULA's, T's&C's and all manner of legal stuff in place for the gear that you are in charge of... Just in case you suffer issues that simply dont get fixed 'according to plan'... Hopefully TQ will be up in 30mins... but if not shrugs*... it'll only be a matter of time until it is...
Deviana Sevidon Gallente Panta-Rhei Butterfly Effect Alliance	Posted - 2010.06.23 22:40:00 - [499] Is the server up yet? . . . Is the server up yet? . . . Is the server up yet? . . . Is the server up yet? Quote: Disclaimer: All mentioned above contains my opinion and is therefore an absolute truth (for me anyway, my universe, muhahaha.....ok, done
Air Duster	Posted - 2010.06.23 22:41:00 - [500] Oh dear. ...time to get some sleep then for a change.. EVE is a great game and I'm looking forward to playing it once its moved to its new home and ready to go regardless of this little hiccup tonight.. all the best and good luck to whoever is working right now to fix it :-)

SunGod RA Endless Destruction	Posted - 2010.06.23 22:41:00 - [501] omg omg omg CCP omg omg, omg the hamsters, the hamsters, tell me the hamsters are ok, tell me nobody squished the hamsters inadvertantly!!! omg noooo the hamsters!!!!
Arithron Gallente Gallente Trade Alliance	Posted - 2010.06.23 22:41:00 - [502] Originally by: Leenin I can only support the Carebear One's 'complainers side' at this point. Something unexpected can allways come up but as I read there's procedures for these migrations that allow for a timely 'delivery'. Also this isn't the first screwup by CCP. Every single time there's an extended downtime involved, something goes wrong and they take near or over twice as long as planned. THIS IS NO BAD LUCK, IT'S A BAD HABIT ! I am a customer, my money should be good, so should CCP's service. Honestly and without being mad: Someone in planning needs to be looking for a new job. At least a formal apology should be posted but a compensation would be better. As an extra: When Battlefield Bad Company2 servers failed bigtime everyone was complaining and they fixed it in a whim. With reactions like 'oh but we don't care, we'll go sit in the sun' we are not giving the clear signal to CCP that we want to: We don't take this crap any longer! You are indeed a customer (who may or may not have fully read the EULA before signing up)...as a customer, you can exercise your right to take your custom elsewhere if losing $0.50 loss is a big deal. Personally, I get way more pleasure from playing Eve than $0.50 will buy me elsewhere Vote Arithron for CSM! Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358
Amun Khonsu Royal Order of Security Specialists	Posted - 2010.06.23 22:41:00 - [503] Originally by: sniper29a I am glad that at least you are smart ;-) I am not sure how about you, but I have better things to do in real life rather than wasting time by some primitive game which gets boring after you discover all. All of you guys seem to have no life. You are so horny to log in again and play. What a interesting life. Originally by: sniper29a more accounts = incompetence to do one thing properly on one account. Another MorAnic statement. Probably from someone who is jealous that they cant afford more than one account. Running multiple accounts takes up no more time than running one account. You dont have to run one AFTER another. If you are mining ice, you can do something else like kill asshats... wouldnt you think? Or would you rahter be braindead? Fight them until turmoil is no more and strike terror into their hearts.
Proteus Maximus Caldari The Black Rabbits The Gurlstas Associates	Posted - 2010.06.23 22:41:00 - [504] Edited by: Proteus Maximus on 23/06/2010 22:43:06 Edited by: Proteus Maximus on 23/06/2010 22:42:00 Edited by: Proteus Maximus on 23/06/2010 22:41:38 I have had a really bad day "THIS" Has made it worth getting outa bed this morning. Seems my typing is keeping in concert with my miserable day...lol Quote: Please all, cut CCP some slack here. Its .50 cents a day, and thats all you've lost. This could be a good time to fix your virginity issues...
Mr Murdernickle	Posted - 2010.06.23 22:42:00 - [505] Fun idea to pass the time: read the comments on twilight rant videos on youtube, people take that movie way too seriously.
Cyrina Manto	Posted - 2010.06.23 22:42:00 - [506] I love this trend of people feeling entitled to compensation. Wonder if they even know exactly what their subscription money pays for. Electricity, IT pros, game devs, CS reps, network access, hardware, office rent. My only gripe is lack of updates on status or ETA. Lack of response might mean that all hands are on deck figuring it out though, and Id rather be ignored for a bit if it means that more people are working on the issue.
Aaryanna	Posted - 2010.06.23 22:42:00 - [507] I recommend Transformice(it's a webgame) to anyone looking to pass time ^^
Jaroslav Unwanted	Posted - 2010.06.23 22:42:00 - [508] ----------Just scamming through another page------------ ...Yes you are absolutely correct, your **** doesnt sting.... I am just curious what exactly you expect, f.e. loggin to ecoRepair application of BT and the line code to check every 15 minutes how its going Or a direct phone number to an engineer who worked on it Common people /////19 minutes to go ////// at least i hope ///////
Crusandra G'Had World Eaters Excavation	Posted - 2010.06.23 22:42:00 - [509] It's settled. I'm going to live-blog the next TQ downtime "how come it's not up yet" thread. This is awesome.
Black W1d0w Ministry of War	Posted - 2010.06.23 22:43:00 - [510] Nice to see you ccp fail an any front , you cant even start server when it is sceduled



Pages: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 [17] 18 19 20 .. 26 :: one page
First page \| Previous page \| Next page \| Last page

COPYRIGHT NOTICE
EVE Online, the EVE logo, EVE and all associated logos and designs are the intellectual property of CCP hf. All artwork, screenshots, characters, vehicles, storylines, world facts or other recognizable features of the intellectual property relating to these trademarks are likewise the intellectual property of CCP hf. EVE Online and the EVE logo are the registered trademarks of CCP hf. All rights are reserved worldwide. All other trademarks are the property of their respective owners. CCP hf. has granted permission to EVE-Search.com to use EVE Online and all associated logos and designs for promotional and information purposes on its website but does not endorse, and is not in any way affiliated with, EVE-Search.com. CCP is in no way responsible for the content on or functioning of this website, nor can it be liable for any damage arising from the use of this website.