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Author	Thread Statistics \| Show CCP posts - 19 post(s)
Blod Clot	Posted - 2010.06.23 22:19:00 - [451] Zomg, please will you guys go outside...! In the amount of time it took to make this thread I baked a cake, washed my car, gave a lecture on green economics, helped someone old cross the road, had sex with my girlfriend 4 times, defragged all of my Python Clusters twice and read the entire Sunday New York Times after I got back from swimming in ice water to scrub the barnacles off bottom of my Nordic ship.
Jaroslav Unwanted	Posted - 2010.06.23 22:20:00 - [452] ------------------------ Reading comments ------------------------- 1. we want one day added to our account 2. beggars not allowed 3. Its not CCP fault 4. Get a real life 5. I am paying for it i demand a working game 6. its just one day 7. misscalculate ammount of isk per that time / as it differs from the point how you will spent it 8. go to 1 ------------------------ Reading comments ------------------------- Now seriously - CCP got less then nothing to do with extended down time Companies which are actually connected to this move will be charged More you complain, more material will have CCP against the company they hired/or company who is providing their data services / which gave them the estimated time And more people who complains is essentionally better, since CCP can see how important their role in shaping player life is.
StarStryder WISE OUTCASTS	Posted - 2010.06.23 22:20:00 - [453] Originally by: Drewster2 I find it funny the number of CCP apologists that are in this thread "oooh they have a hard job and it's unpredictable ..........." do me a favour they collect payment for providing a service end of story. You're absolutely right. So if you don't like the service then cancel your subscription and ** off. Originally by:** Drewster2 I look forward to them apologising to their customers in the near future for letting them down again. I'm sure they will. Originally by: Drewster2 It's a pretty sorry state of affairs when we're all logging out yesterday taking bets on how long it will really take to restore normal service, so far they have taken double the time they said they would take, pretty big f##k up imho, have they got anything to do with BP ? Brilliant. Comparing an ecological disaster of unprecedented severity to an IT installation for a computer game over running by a few hours. Classic. Originally by: 1Esquire If I estimated a job and then took >200% of the estimate there would be hell to pay I'm guessing you've never worked on government contracts! Pretty much par for the course there. Look at it this way, at least CCP aren't trying to make you pay more to cover the costs of the screw up. Originally by: carebear one well is it my problem that they dont know how to do there job? ... I work in the IT-Industrie for long time now and when I make a mistake and a facility stays offline longer than i told my customers I have a realy big problem on hand and have to compensate this Yes, because your customers have paid significant amounts of money to ensure that their mission critical service remains available to them. This a GAME and we really don't pay that much for it. Originally by: Kindra69 i think CCP should put a flash game or 2 (surely a flash copy of elite 2 can be done) on there web site so we have something to do while we wait instead of moaning which dosen't really help. Absolutely, although I'd think more like a 2D sprite version of EVE! Of course, it wouldn't have helped much in this case since the website was down too!
jentaki	Posted - 2010.06.23 22:21:00 - [454] Originally by: HoWaa 1500: TQ back online 1800: TQ back online 2100: TQ back online 2300: TQ back online please just tell us the actual time the server will be up ??? think about that more than thousand people is getting annoyed about this.. ] I think CCP's Crystal ball is in the shop. If you're sitting at your computer waiting for eve to go back up then your doing it wrong.
Natalie Vejumba	Posted - 2010.06.23 22:22:00 - [455] * Munching Popcorn * I am enjoying this thread. :) I have no idea what moving servers involves, so I'm ignorant [ blissfully or otherwise ]. But the whiners are funny. People complaining about the whiners are even more funny. The real time eve will be online : SOON. Exact times demand perfect psychic powers. I don't think ccp has those powers.
Kerensky White	Posted - 2010.06.23 22:22:00 - [456] Originally by: Macky1 Originally by: Kerensky White The fact we pay does not ever guarantee 100% availability and no problems. So if your TV blows up, you won't do anything about it, as it's not 100% guaranteed? Is it still under warranty? If so, is the blow-up covered? If no to either of these, then not much I can do is there.
Tyme Xandr	Posted - 2010.06.23 22:23:00 - [457] Yeah CCP should give us all 3 million isk to pay (in plex) for our one day of downtime (hasnt even been a day yet). Right ... if you really are that sad that you lost out on that .50 cents why dont you ask for a .50 cent gift card for the EVE Store?
Arithron Gallente Gallente Trade Alliance	Posted - 2010.06.23 22:23:00 - [458] Originally by: carebear one Originally by: Arithron Originally by: carebear one Originally by: Arithron [ I think you may have missed my point, which was: you seem to take a virtual spaceship game a little seriously and may have overlooked the finer pleasures of real life...but then again, maybe you have a smooth hand??? let me see ... you go to a restaurant and order a fine diner ... after a while you ge the bill without having gotten anything ... you also say "thats just amusment and i dont take this seriously i will pay and go without receiving any service" ??? Actually, thats a bad example you did there...it'd be more like ordering your meal and getting a smaller bread roll on the side than you were expecting. A**les may complain, but most of us just don't give a damn. Vote Arithron for CSM!** Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358
Teneos Stand	Posted - 2010.06.23 22:23:00 - [459] Just out of fairness, could everyone who's slating: 1) the engineers 2) the platform technologies (i.e. Microsoft) 3) the lack of a "back-out plan" please qualify their judgement with a summary of why they think they're qualified to judge these things? Gawd I abhor people who slam Microsoft (or Sun or Apple or Linux or anything or ANYONE) without providing a valid reason. "Blah blah blah it's down because it's Microsoft blah blah". Well, that means that for the rest of the year it's UP because it's Microsoft. Get over it. Different companies choose different platforms. They all have their pros and cons. By the way, for those people who do justify their comments (which I wholeheartedly appreciate), I would also add "blah blah blah always have a window that's TWICE the time you believe the cut-over will take blah blah blah If your customer is a major world bank blah blah blah". Well it's not a bank. It's a game, and there are a lot of players who'd object to spending twice as much just to reduce these occasional downtimes. I think we can safely believe the following: 1) CCP are undertaking a massive logistical task (this means there is no easy back-out plan) 2) CCP want the system up as much (or even more) than we do (this means they really are working on it) 3) It's only a game (so you lost some ISK or training skills... boo hoo. If this really upsets you... well - I won't rile you with pointless jibes, but it shouldn't upset you too much) We have all (digitally) signed a contract and if we are due compensation due to downtime then we can legally claim it (FYI read it and weep - you need more than a few lousy hours of downtime to claim it back). So let's not yell too loudly here. Let's just wait and hope it's all online soon. And, as an ex-sysadmin, please let's have a few cheers for the hard-working sysadmins who are doing their damndest to get this system online at silly-o'clock at night. See you in space. PS ex developer, ex sysadmin, now head of engineering. I am qualified. PPS Hurrah sysadmins! PPPS Boo to the marketing guys who are at home, screwing their wives and not giving us updates.
Terry Dalton	Posted - 2010.06.23 22:23:00 - [460] I'm really surprised at over half of what I've read in this post, sounds like a lot of peoples lives revolve around this game. Come on people, "IT"S JUST A GAME". Find something else to do, other than complain about how long it's taking CCP to get it back online. It will be back up, when they get it back up! And for people complaining about being compensated, come on, your not logged-in and physically doing anything while you are sleeping, are you? Keep up the good work, CCP!
Kindra69	Posted - 2010.06.23 22:24:00 - [461] Originally by: Natalie Vejumba * Munching Popcorn * I am enjoying this thread. :) I have no idea what moving servers involves, so I'm ignorant [ blissfully or otherwise ]. But the whiners are funny. People complaining about the whiners are even more funny. The real time eve will be online : SOON. Exact times demand perfect psychic powers. I don't think ccp has those powers. i have to agree with this, lol
schoralous	Posted - 2010.06.23 22:24:00 - [462] ROFL!! Go figure, a CCP downtime goes long When are you guys going to build a real system? The system that WE have been PAYING for? CCP has been online long enough and makes enough money monthly to actually have an IT department that is professional and acts professionally. Nowhere I have ever worked, from the largest company to the smallest would I still have a job if I had even 1 DT go the way CCP's always go! Who did you guys hire to run your IT department? The kid who couldn't get string cans to work?
Morteus Ghouel	Posted - 2010.06.23 22:25:00 - [463] Originally by: Tyme Xandr Yeah CCP should give us all 3 million isk to pay (in plex) for our one day of downtime (hasnt even been a day yet). Right ... if you really are that sad that you lost out on that .50 cents why dont you ask for a .50 cent gift card for the EVE Store? LOL, yeah, you can put it towards your next GTC.
Xaniff	Posted - 2010.06.23 22:25:00 - [464] Seriously? All these complaints about the extended downtime and demands for free game time are absurd. Everyone was given plenty of heads-up that there would be downtime and everyone who's been around for any sort of patch knows you should just set yourself a nice, long skill and check back the next day. Surprise! Things don't always go as planned. Especially the patch timelines around here.
Bagehi Association of Commonwealth Enterprises Gentlemen's Club	Posted - 2010.06.23 22:28:00 - [465] Originally by: schoralous CCP has been online long enough and makes enough money monthly to actually have an IT department that is professional and acts professionally. Nowhere I have ever worked, from the largest company to the smallest would I still have a job if I had even 1 DT go the way CCP's always go! Have you ever migrated servers before? Regardless of their estimates, I was expecting 24-48 hours. This signature is useless, but it is red.
L0rdF1end	Posted - 2010.06.23 22:28:00 - [466] lmao a lot. I really dont get all this *****ing. It's a game guys, just a game. Yes, probably the greatest game ever invented but jeeeez, It will be up when it's up. Take a chill pill and go do something else. They did a big job today and whenever doing anything like that multiple things can take longer than you expected.
Tigrison	Posted - 2010.06.23 22:28:00 - [467] Originally by: Arithron Quote: Get better at playing your 'investment then, and use ISK to pay for gametime...then you insulate yourself from the global crisis in finance (LOL!!!). Also, the only problem with your argument is that its cheaper to play Eve every night than go out and socialise...$0.50 doesn't buy much these days. Thanks for stating the bleeding obvious you ****. lol And as usual you missed the whole point. The point was and as stated by other players as well, is that we as paying subscribers deserve a bit better treatment; its called customer service. They could easily notify us through facebook, twitter of what's happening or instead of announcing a specific time, just announce an approximate number of hours (say 8 hours) and if it's up and running before that time, then that's a bonus.
Hunter Stevens	Posted - 2010.06.23 22:29:00 - [468] Yeah. As I've looked at the time delays from this paticular project today, and it's delay, it looks pretty bad, and not well planned. There's no way in the wolrd we'd give our customers this kind of service where I work at. I'm in IT, and we do migrations, but with minnimal impact to the client. I think they may have bit off more than they could chew, and even if that was the case, having no backout plan is causing an all day game server failure. Originally by: Malco Jones Originally by: Hunter Stevens In the professional IT world, you don't exceed your time window. Professionals have a Implementation, validation, and back out procedures. If work can't be done in the Maintenance window as work is moving along, the backout procedure is executed, and back to the drawing board it goes to diagnose what went wrong. Then again, CCp can only be as professional with what income they make with us users. I don't know their financial situation, but I'd like to think as EVE grows, they would spend more income on folks with more experience with network/server migration and efficiency. It can be quite costly, but at the same time, downtime would be waaay less than this with a developed plan with the appropriate rescources onboard. As a former Data Telecommunications Field Engineer and Project Manager, I can assert to the above. In the industry you always have a window that's TWICE the time you believe the cut-over will take. The reason for this is so if you have been unable to finish by the time you're halfway through your window, you have time to implement your roll-back plan. You ALWAYS have a roll-back plan in case you cannot finish the work in time. You will need the second half of your window to roll-back your changes to the old hardware BEFORE your window expires. Either way the system is up and the customer loses no money outside the established time frame. If your customer is a major world bank (like a couple of jobs I've had to manage) you NEVER tell your client you are costing them or losing them money beyond what they have previously agreed to, prior to the commencement of the downtime. If you do, you wind up covering the lost income for your client. Anybody want to take a guess at how much Citibank or HSBC makes in just one hour? So yeah...you always finish inside your window on the new hardware or the old. No excuses.
Arithron Gallente Gallente Trade Alliance	Posted - 2010.06.23 22:29:00 - [469] Originally by: Morteus Ghouel Originally by: Tyme Xandr Yeah CCP should give us all 3 million isk to pay (in plex) for our one day of downtime (hasnt even been a day yet). Right ... if you really are that sad that you lost out on that .50 cents why dont you ask for a .50 cent gift card for the EVE Store? LOL, yeah, you can put it towards your next GTC. As per my previous post on this subject: 1 day of DT costs 10 mil isk. If this amount seems a lot to you, you should consider taking something else as seriously as you do Eve, cause you ain't good at making ISK in Eve. Vote Arithron for CSM! Check out my thread: http://oldforums.eveonline.com/?a=topic&threadID=899358
Terry Dalton	Posted - 2010.06.23 22:30:00 - [470] I do find it funny when people complain about something being made better, or atleast an attempt at making it better. LOL
Tyme Xandr	Posted - 2010.06.23 22:30:00 - [471] Originally by: Morteus Ghouel Originally by: Tyme Xandr Yeah CCP should give us all 3 million isk to pay (in plex) for our one day of downtime (hasnt even been a day yet). Right ... if you really are that sad that you lost out on that .50 cents why dont you ask for a .50 cent gift card for the EVE Store? LOL, yeah, you can put it towards your next GTC. But think of all the saved veldspar roids in high sec. Im sure they are thankful.
Mingineer	Posted - 2010.06.23 22:30:00 - [472] Little bit of social media / two-way conversation / transparency would go a long way here, CCP. most of the restless natives just want to be heard and to hear back.
Tore Nilsen	Posted - 2010.06.23 22:31:00 - [473] I can assure u whining doesnt help. Either its a bummer that the DT keeps being prolonged.But no help in whining or complaining. Sure it helps ur annoyness. But im gonna say it the time is gonna be prolonged again. CCP dont extend it just say it will be finished tomorrow. Extending it wont help ur just giving hope to the players and when the time is up they keep complaining. I would say if ur planning to do something major add 10 hours to it. Server not up by 23:00 thats my assureness to u. Hardware changes of this magnitude is gonna take longer then they say cause when its of this size theres allways gonna come a problem along thats adds more time. So just hang on to your pants and watch tv or something. The computer isent the world even tho u like to play. See yaa laterz peeps. Watch a movie it helps
Desent Nightwalk Caldari Chaos Rendering	Posted - 2010.06.23 22:32:00 - [474] ** happens. My skill queue wont end till tomorrow some time in the morning. I'm hopeful that EVE Will be up soon, but i hold out no expectations of the same. I've been around since rev 2, I was here for the epic havoc wrought by the trinity premium graphic upgrade that over-wrote c:\boot.ini; among many other overages, and oppsies. Honestly i don't right care how long it takes to get everything right, so long as it'd right in the end. I look forward to less lag during pew pew. gf Proud CEO: "Phoenix Colony"** If not for good friends, then nothing could ever be enjoyable
Naim Haataken	Posted - 2010.06.23 22:32:00 - [475] If you know anything about IT and server architecture you will be gifted at worst to get a cluster up and bug-less after a move in less than 24 hours. This is a serious move and benefits us greatly. I bet some of the engineers are stressed beyond belief. Please all, cut CCP some slack here. Its .50 cents a day, and thats all you've lost. This could be a good time to fix your virginity issues...
Orion Giza	Posted - 2010.06.23 22:32:00 - [476] Edited by: Orion Giza on 23/06/2010 22:34:43 Edited by: Orion Giza on 23/06/2010 22:33:36 Originally by: Terry Dalton I'm really surprised at over half of what I've read in this post, sounds like a lot of peoples lives revolve around this game. Come on people, "IT"S JUST A GAME". Find something else to do, other than complain about how long it's taking CCP to get it back online. It will be back up, when they get it back up! And for people complaining about being compensated, come on, your not logged-in and physically doing anything while you are sleeping, are you? Keep up the good work, CCP! While I think some people are making way too much of a fuss about this, I do think a little something for everyone just to say sorry wouldn't go a miss. In all fairness, it's not like it was 30 minutes overdue...it has been 9 hours now I think. I believe in the past, I've seen current skills being completed after something went wrong with the servers which was nice. Still, while obviously CCP aren't in anyway forced to compensate, it would be nice of them to considering people, or entire corps might have had things planned for tonight. Oh and Starstryder...get off your high horse, you're just looking more childish than the people you're ranting at.
Aaryanna	Posted - 2010.06.23 22:32:00 - [477] Geordi: Look, Mr. Scott, I'd love to explain everything to you. But the captain wants this spectrographic analysis done by 1300 hours. Scotty: You mind a little advice? Starfleet captains are like children. They want everything right now and they want it their way. But the secret is to give them only what they need, not what they want. Geordi: Yeah. Well, I told the captain I'd have this analysis done in an hour. Scotty: How long would it really take? Geordi: An hour! Scotty: Oh. You didn't tell him how long it would REALLY take, did you? Geordi: Of course I did. Scotty: Oh, laddie. You've got a lot to learn if you want people to think of you as a miracle worker Dunno the extent to which Star Trek is taboo around here, but it seemed appropriate ^^
Xamiakas Caldari	Posted - 2010.06.23 22:33:00 - [478] Originally by: HoWaa 1500: TQ back online 1800: TQ back online 2100: TQ back online 2300: TQ back online please just tell us the actual time the server will be up ??? think about that more than thousand people is getting annoyed about this.. surprised? it`s CCP .. tbh i`d be surprised if these tards would NOT fail for once :D --------------------------------------- Good Gallente - Dead Gallente :D ---------------------------------------
Stuwy	Posted - 2010.06.23 22:33:00 - [479] All this aggressive talk and having a go at CCP ect, is boring me. It will take as long as it takes, they will do what they need to do. It will be better in the long run. I can't wait to get eve back, until then, there doing all they can, chill :)
Evelyne Amarr	Posted - 2010.06.23 22:33:00 - [480] Originally by: L0rdF1end ... They did a big job today ... Really? What exactly are you thinking of? Originally by: L0rdF1end ... ...things can take longer than you expected. Than WHO expected? Anyway, it's disappointing to know, nobody of CCP ever will read this thread.

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