| Pages: 1 [2] 3 4 5 :: one page |
| Author |
Thread Statistics | Show CCP posts - 1 post(s) |
MissGA
   |
Posted - 2006.05.12 06:01:00 -
[31]
I don't care about the refund, but I (like many others) set a skill just a few hours past their 1st deadline. So losing out on valuable skill time. Who knows when the server will be up ... even if it is, I'll probably be asleep, go to work later and come back to be able to log in the next day. THAT's TWO DAYS OF LOST SKILL TRAINING TIME! That's a lot for a noob like me.
P.S.: I think I am getting withdrawal symptoms too.
-----------
Still a newbie. |
Taddens
|
Posted - 2006.05.12 06:02:00 -
[32]
Relax, its no big deal people. im sure CCP is doing everything they can to ge things back online. I mean the forums work now lol. Just think of it as your char getting a mini vacation :P
hopefully things will be going strong sometime friday. If not, thats part of it.
A tin can with guns is better than a pod with micro warp drive....wait. |
Justen Kase
|
Posted - 2006.05.12 06:06:00 -
[33]
Just wish CCP would update us if we're talking an extra hour (oh that's passed already) or 12? The money, training, time is all a non-issue. Just get me a new estimate (with some real life fudge factor) and we'll call it even :)
|
Ravynwood
|
Posted - 2006.05.12 06:07:00 -
[34]
Hey skall nice newbie remark... point is we pay to play.. it is a game and the fact that i have to resort to real life actions while it is down is the main problem. Now what excuse do i use to get out of the dishes and washing clothes...
It's called customer service... you can bet your ass that if your 30 days were up one hour after you wouldn't have access to your account.... so why should it be that we sit back and not expect the same service? i am still getting then new 05:00 message... 2 frik'n hours ago...
Ravynwood
Sig removed please keep it within 400x120 pixels, email [email protected] if you have any questions - Xorus |
Magosian
|
Posted - 2006.05.12 06:09:00 -
[35]
Anyone who works in IT would have known to train a skill that is at least a few days long. The weekend is coming up and CCP is addressing a database issue. That's two strikes (oh how Murphy likes to screw you just before the weekend). Throw in the fact that the Tranquility is a production environment and that makes three. This thing reeked of extended outage; I'm not surprised at all.
As far as getting compensated for the lost time, well.... we don't even know how much lost time is involved, yet. I think a lot of people are jumping the gun at this point...
|
Recon's Eye
|
Posted - 2006.05.12 06:10:00 -
[36]
As a database programmer, I can say that it would be super super easy to give people an account that contains "skill minutes" that you can spend anywhere, after the servers come back up.
All you would have to do is query any accounts who had a skill complete *during* the downtime, and also the date/time when they actually logged back on and got a new skill learning. Subtract the times and you have the minutes owed the player. It would take maybe an hour to program, test and debug it.
Then everybody can get online after an extended downtime, and see how many skill minutes they have to spend, and apply them to one or more skills until they are gone.
Nobody would complain, and everybody would win.
And before anyone else says "its a game" remember, to CCP its not a game, its a business. And their business is to keep players happy, and they can DO said business more effectively with a few modifications such as the one I have laid out. :)
|
Spyres
|
Posted - 2006.05.12 06:11:00 -
[37]
LOL. Unbelievable. I wondered how long it would be before the REFUND! crew came out of the woodwork.
I wonder how you people deal with REAL problems?
Since upgrades and such are FREE, I think asking for a refund is a bit rich, so to speak. Also, unless you are actually logged in 24/7, it's probably a bit much to think yourself deserving of a refund.
|
Sonos SAGD
|
Posted - 2006.05.12 06:14:00 -
[38]
in all the extended downtimes ive been though in almost a year now they have never given free time,
i dont mind since i have a multi day skill trainning but i remember the days of not having skills that where longer that a day
-----------------------------------------------
I refuse to show you my real signature unless you give me isk |
Kassidus
|
Posted - 2006.05.12 06:14:00 -
[39]
Oh phuuleeeze! seriously do people have such a smal sad life that if they miss a few hours its the end of the world?
get out smell the air it will come back its not the end of the world
|
Juzie
|
Posted - 2006.05.12 06:15:00 -
[40]
What a major failure. Someone needs a serious spanking. Guess the spanking will be the decreased revenues over the next several months.
|
Svett
|
Posted - 2006.05.12 06:15:00 -
[41]
 Originally by: Ravynwood
Moved to General Discussion - Xorus
I noticed last time there was an extended downtime for upgrades there was never an offer by CCP to accomedate the members who do actually subscribe to the service. Payed for 30 days and got 29. Just curious if we are still going to be billed for the 30 days or the 29 as a result of this even more extended downtime... :)
Ravynwwod
3 words
go back to wow
oops, 4 words
|
Captain Napalm
|
Posted - 2006.05.12 06:16:00 -
[42]
This is just plain silly. WoW servers go down because Blizzard simply doesn't invest enough in them to keep them stable with the amount of people logging in.
Now CCP wants to invest money into the DB to prevent EXACTLY what's going on in WoW right now.
Yet people still complain.
|
Solo Drakban
|
Posted - 2006.05.12 06:16:00 -
[43]
Everybody screaming for a refund needs to go and read the EULA, specifically section 12 regarding the Warranty.
|
LUGAL MOP'N'GLO
|
Posted - 2006.05.12 06:17:00 -
[44]
[ZOMGI'MSO****ED]
We should get a free day every month because they go down for 1hr each day. Thats 24hrs plus some in a month.
[/ZOMGI'MSO****ED]
Sig removed, maximum allowed image size is 24,000 bytes. Please contact [email protected] for more info (including a copy of your picture!) -wystler |
Spyres
|
Posted - 2006.05.12 06:18:00 -
[45]
Originally by: Juzie
What a major failure. Someone needs a serious spanking. Guess the spanking will be the decreased revenues over the next several months.
I don't even know where to begin with that one. I'd suggest that the only people who will cease playing because of an incident like this are the people who would not play past one month anyway.
|
Doshu
|
Posted - 2006.05.12 06:19:00 -
[46]
Edited by: Doshu on 12/05/2006 06:26:15
I belive it is not right to ask them for 44 cents when they are trying to upgrade the product... If however the game crashed without an upgrade being implemented then I say you are right, then we should get our money back.
On the other hand if you are saying that we should ask them 44 cents just because they are trying to upgrade expensive piece of hardware, then I say you my friend IMHO are full of #$@$#. If you dont think so, please accept my apology and disregard my comment..
|
Kiko Makro
|
Posted - 2006.05.12 06:19:00 -
[47]
Originally by: Ravynwood
Hey skall nice newbie remark...
Hey Ravynwood, how freakin' patronising!
Look at all the alts come out to whine.... when they say set a long skill train, they mean long. Stuff happens on upgrades, be prepared.
Or maybe you'd prefer they didn't upgrade the hardware? Then you'd whine about the lag.
And as for the "I'm a games/ software/ database dev and it shouldn't take this long"- FFS, get a grip, get a clue.
|
gunnergonk
|
Posted - 2006.05.12 06:19:00 -
[48]
i resent that last post. i pay to play and when i cant i expect a refund after all the problem is not mine, i did not cause it. also the "upgrades are free" comment is so stupid, they are part of the reason for signing up ie a constantly evolving world with updated features was advertised and therefore are not free.
|
Nukeitall
|
Posted - 2006.05.12 06:20:00 -
[49]
I WANT MY PENNIES BACK
---------
>>Disclaimer: Anything Nukeitall says is not to be taken seriously. Mostly. |
Red Horseman
|
Posted - 2006.05.12 06:20:00 -
[50]
From the EULA:
"All subscription fees are in U.S. Dollars or Euros and are non-refundable unless expressly stated otherwise in the EULA."
"The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind."
Translation: No refund.
As for WoW, I played that game for a month and it sucked, I complained and I never got a dime back. 
----------------------------------------------
[DKOD] Marine
HAF Gang Commander
Meine Sachen will ich pflegen
Den Rest in Schutt und Asche legen
|
Doragee
|
Posted - 2006.05.12 06:20:00 -
[51]
Originally by: Spyres
LOL. Unbelievable. I wondered how long it would be before the REFUND! crew came out of the woodwork.
I wonder how you people deal with REAL problems?
Since upgrades and such are FREE, I think asking for a refund is a bit rich, so to speak. Also, unless you are actually logged in 24/7, it's probably a bit much to think yourself deserving of a refund.
Yes...it lastet long this time, didn't it?
|
Aeon Yakati
|
Posted - 2006.05.12 06:20:00 -
[52]
Originally by: Ravynwood
Moved to General Discussion - Xorus
I noticed last time there was an extended downtime for upgrades there was never an offer by CCP to accomedate the members who do actually subscribe to the service. Payed for 30 days and got 29. Just curious if we are still going to be billed for the 30 days or the 29 as a result of this even more extended downtime... :)
Ravynwwod
How about you get billed for the massive hardware upgrades they've done of the last couple of months?
How about you get billed for each and every expansion while we're at it?
Stop wasting everyone's time over $0,50
|
Recon's Eye
|
Posted - 2006.05.12 06:20:00 -
[53]
Woo!! They put up the "Um we have no idea when it'll be back up" message! :P
|
Juzie
|
Posted - 2006.05.12 06:23:00 -
[54]
Spyres...so if this means nothing to you, then why are you even logged on? And yes, there are probably several hundred who have played for less than a month. This is a business or did you forget. Keeping customers happy is what continues the revenue stream, which when I last checked, was the bottom line in business.
|
Solo Drakban
|
Posted - 2006.05.12 06:25:00 -
[55]
Originally by: gunnergonk
i resent that last post. i pay to play and when i cant i expect a refund after all the problem is not mine, i did not cause it. also the "upgrades are free" comment is so stupid, they are part of the reason for signing up ie a constantly evolving world with updated features was advertised and therefore are not free.
You can expect a refund all you want. What you AGREED to when you signed up and starting playing is that downtime happens and that CCP is under no obligation to refund you if the servers go away. Infact, they don't even have to refund you if one of the devs, in the middle of working to correct these problems related to upgrading the GAME service's hardware to shiny new toys to make the GAME go faster and smoother, stops to check the forums to see what people are saying, reads the crys of the masses whimpering in despair because they can't access their GAME, *****s under the strain and goes and whizzes all over the new electric toys, lighting them on fire from the short circuits created.
|
Captain Napalm
|
Posted - 2006.05.12 06:25:00 -
[56]
Originally by: Nukeitall
I WANT MY PENNIES BACK
Says the man with 4 CN Ravens for sale on escrow 
I R JEALOUS.
|
Magosian
|
Posted - 2006.05.12 06:26:00 -
[57]
Juzie, this downtime is a direct result of trying to please the masses. Let's not forget that.
|
RutsDC
|
Posted - 2006.05.12 06:26:00 -
[58]
Originally by: Adreanna Akira
Originally by: RutsDC
They even adviced you in the news to train a long skill, Adreanna. Don't think they have any obligation to refund you in this case.
Don't get me wrong. I love CCP from the day that i put in a GM ticket and got a response in the first 3 minutes. But would you pay full price for a movie ticket to only get the see the last 5 minutes??
Adreanna, I think your comparison to a film is halting. This is more the case of the film projector being temporarily out of order. You still get to see the whole film and, since this is a hardware upgrade, you get to see it in full colour with surround sound. ;)
|
Princess Beefcurtains
|
Posted - 2006.05.12 06:27:00 -
[59]
OMGOMGOMG with the cash used up to pay for the last day of EVE gaming I could buy a loaf of bread of a bar of cheap chocolte!! I'm so angry and want compensation (etc etc etc), and AND with the time thats been wasted I could have mined/npcd/pvp in EVE (tbfh playing a game is just as much wasting time really as waiting for server to come up or playing another game while waiting for server to come up) 
mind you, I find whine threads entertaining at times, so even if this was not a whine thread (just read title and though "hey, I can type stuff here! zomg!") please continue to post them to fill our dt with laughter 
Join the Boris Johnson Fanclub! |
Spyres
|
Posted - 2006.05.12 06:27:00 -
[60]
Originally by: Juzie
Spyres...so if this means nothing to you, then why are you even logged on? And yes, there are probably several hundred who have played for less than a month. This is a business or did you forget. Keeping customers happy is what continues the revenue stream, which when I last checked, was the bottom line in business.
I'm logged on because I'm at work and I'm bored.
And yes, keeping customers happy. Hmmm, good argument. Just one thing, what part of a great big fat upgrade, intended to make the gaming experience better for the players, er, customers, did you miss?
|
| |
|
| Pages: 1 [2] 3 4 5 :: one page |
| First page | Previous page | Next page | Last page |