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Thread Statistics | Show CCP posts - 73 post(s) |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 14:11:39 -
[241] - Quote
Manssell wrote:I really want to echo what Virgil McMacset said.
So I try'd to update the Mac client today and got the prompt to either use the client on demand or not. I opted not to since I know the Mac will crash, but now sisi is wanting to download the whole 16gis rather than use what I already have for sisi now. Should you select the download on demand if you already have the client installed, or is this patch a new full download either way? The prompt you probably got was 'would you like to migrate any existing assets now?' and some associated descriptive blurb. If you don't migrate your client build then of course it will try to download assets, because it doesn't have any assets in the right format to use. |
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
236
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Posted - 2015.03.11 14:17:09 -
[242] - Quote
CCP Atropos wrote:Manssell wrote:I really want to echo what Virgil McMacset said.
So I try'd to update the Mac client today and got the prompt to either use the client on demand or not. I opted not to since I know the Mac will crash, but now sisi is wanting to download the whole 16gis rather than use what I already have for sisi now. Should you select the download on demand if you already have the client installed, or is this patch a new full download either way? The prompt you probably got was 'would you like to migrate any existing assets now?' and some associated descriptive blurb. If you don't migrate your client build then of course it will try to download assets, because it doesn't have any assets in the right format to use.
Ok. So does that mean I'm stuck downloading a new client now, or can this be stopped? If it can't then which assets can be deleted then so I don't have two sisi builds on my computer? (I'm running out of room here).
Also bit of feedback, the dialog box that asks this is not very clear to those of us that are not programers. It really looked like it was asking if you wanted to use download on demand or not, but there was no hint it would download a whole new client if you say no. |
Virgil McMacset
InterSun Freelance SONS of BANE
3
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Posted - 2015.03.11 14:26:50 -
[243] - Quote
Manssell wrote:CCP Atropos wrote:Manssell wrote:I really want to echo what Virgil McMacset said.
So I try'd to update the Mac client today and got the prompt to either use the client on demand or not. I opted not to since I know the Mac will crash, but now sisi is wanting to download the whole 16gis rather than use what I already have for sisi now. Should you select the download on demand if you already have the client installed, or is this patch a new full download either way? The prompt you probably got was 'would you like to migrate any existing assets now?' and some associated descriptive blurb. If you don't migrate your client build then of course it will try to download assets, because it doesn't have any assets in the right format to use. Ok. So does that mean I'm stuck downloading a new client now, or can this be stopped? If it can't then which assets can be deleted then so I don't have two sisi builds on my computer? (I'm running out of room here). Also bit of feedback, the dialog box that asks this is not very clear to those of us that are not programers. It really looked like it was asking if you wanted to use download on demand or not, but there was no hint it would download a whole new client if you say no.
Yes what exactly does that comment actually mean ? I am exactly in the same mind as Manssell, the whole thing is seemingly pretty vague in explanation thus far. Can you give us some clear instructions here please what we need to do to get the client working again without having full size multiple clients installed on Mac? Like put the square in the square hole and the triangle in the triangle hole rather than prompts that literally make no sense on the install. |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 14:41:44 -
[244] - Quote
So the popup looks like this (on OSX) https://i.imgur.com/27VLLp2.png If you've got a suggestion on what text would make it clearer, then I'm all ears.
Basically if you don't migrate your install, you must download it. In your particular cases, if you didn't migrate your install the assets have probably been removed since they were considered unnecessary. |
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
236
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Posted - 2015.03.11 15:12:19 -
[245] - Quote
CCP Atropos wrote:So the popup looks like this (on OSX) https://i.imgur.com/27VLLp2.png If you've got a suggestion on what text would make it clearer, then I'm all ears. Basically if you don't migrate your install, you must download it. In your particular cases, if you didn't migrate your install the assets have probably been removed since they were considered unnecessary.
O.k. thanks. The confusion is that if you already have the client installed you really shouldnGÇÖt even get this option. It should just migrate it automatically. It seems counter intuitive to ask if you want to download a new client if you have one installed already and when non-programing people get confused the default is to click GÇ£noGÇ¥
I would add something along the lines of GÇ£Not migrating current assets will re-download the entire clientGÇ¥ or something.
Also it is currently downloading the new assets to the new location, yet when I show info on my sisi application (the old location) it is still showing it as being 20 gigs. (and if I show package contents on that and then show info on the EVE application in that it shows it as being 22 gigs?) So it looks like IGÇÖm going to end up with 32gigs of stuff just for sisi. |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 15:18:11 -
[246] - Quote
It should clear up after itself, once it's finished downloading. If it doesn't let me know and if you could, it would be great to get your log file, which you can find under EVE Online.app/Contents/Resources/cache |
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Salpun
Global Telstar Federation Offices Masters of Flying Objects
828
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Posted - 2015.03.11 15:42:27 -
[247] - Quote
Its like you need a resetable first down load info pop up that is easy for us testers to use. Does the command line reset work now it did not last time I tryed it.
Some of what will be put out in the dev blog needs to be added to this pop up.
Things like "EVE Online uses a down load on demand system to update the client. This allows for faster load up of the game and smaller patches. If you are a new player please select the location you want the cache to be located and where you want the game to run from.
if you already have a client installed please identfy the location of that installation and where you want the master cache to be located.
For those with slow internet it is advised to down load the full cache by clicking here.
I liked the example that was made up by some one earlier in the thread.
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
237
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Posted - 2015.03.11 16:01:20 -
[248] - Quote
CCP Atropos wrote:It should clear up after itself, once it's finished downloading. If it doesn't let me know and if you could, it would be great to get your log file, which you can find under EVE Online.app/Contents/Resources/cache
Trying it now, but the download is freezing a lot. I have a rather fast connection, but the download is really slow and occasionally just freezes and I have to force quite and start the launcher again.
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 16:14:21 -
[249] - Quote
There's ~60,000 files it has to request, if it's not migrating from an existing installation, and it spreads that across several threads. Either way it's a lot of requests to make. |
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Virgil McMacset
InterSun Freelance SONS of BANE
3
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Posted - 2015.03.11 16:38:17 -
[250] - Quote
Well I'm having the same problems here.It tries to download the whole client , I followed all the instructions as per the blog info and I see the Shared Cache file in the master p-drive folder. I have Singularity on its own client etc.How do I stop it from downloading all that data or is there no way? As for the download it freezes on me as well , its got nothing to do with size it just doesn't download the data.
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 16:43:20 -
[251] - Quote
It needs that data one way or another. If you don't have any stuff files (ie: they've been deleted already) then you have no choice but to download them again. |
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Virgil McMacset
InterSun Freelance SONS of BANE
3
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Posted - 2015.03.11 16:52:03 -
[252] - Quote
CCP Atropos wrote:It needs that data one way or another. If you don't have any stuff files (ie: they've been deleted already) then you have no choice but to download them again.
Ok well thats a shame. But either way it stalls and no traffic downloads at all from the launcher when it attempts to patch. Here is my current launcher Log File |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 16:54:15 -
[253] - Quote
Thanks for the log, however it only shows you using the TQ build (2.2.859950) against TQ, so doesn't really shine any light on your downloading issues |
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
237
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Posted - 2015.03.11 16:57:11 -
[254] - Quote
CCP Atropos wrote:Thanks for the log, however it only shows you using the TQ build (2.2.859950) against TQ, so doesn't really shine any light on your downloading issues
Here's mine if it helps. It's just stuck with 4.45 gigs to go.
http://pastebin.com/hjJQCm4J
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Virgil McMacset
InterSun Freelance SONS of BANE
3
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Posted - 2015.03.11 17:02:36 -
[255] - Quote
lol Sorry Atropos too many eve folders heres the correct one
http://pastebin.com/KzU0zbkj |
Masao Kurata
Z List
190
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Posted - 2015.03.11 17:07:18 -
[256] - Quote
Just by sitting outside the main testing station and looking at the ships that undock, I've managed to make the client freeze for several seconds many times. It really is imperative that downloading resources in space should never lock up the client like this.
To clarify this is with the "look at" command. I haven't been able to produce the same problem with manual camera zooming. This is still very troubling though because "look at" is frequently used in pvp. |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 17:32:48 -
[257] - Quote
Manssell wrote:CCP Atropos wrote:Thanks for the log, however it only shows you using the TQ build (2.2.859950) against TQ, so doesn't really shine any light on your downloading issues Here's mine if it helps. It's just stuck with 4.45 gigs to go. http://pastebin.com/hjJQCm4J That's the analytics.log which doesn't help me much |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 17:33:55 -
[258] - Quote
Hrm, could you try running with the following command line arguments in addition to whatever you normally use: /log:debug /uniquelog
That will increase the verbosity of the log files, and save them to a unique file each time it's run. |
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
237
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Posted - 2015.03.11 17:39:24 -
[259] - Quote
CCP Atropos wrote:Manssell wrote:CCP Atropos wrote:Thanks for the log, however it only shows you using the TQ build (2.2.859950) against TQ, so doesn't really shine any light on your downloading issues Here's mine if it helps. It's just stuck with 4.45 gigs to go. http://pastebin.com/hjJQCm4J That's the analytics.log which doesn't help me much
Oops sorry, I'm new to all this log stuff.
Here's the launcher log
http://pastebin.com/CdPefEiw
Also I'm not using any command lines to launch. I'm just using the good old click on my sisi launcher. |
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CCP Atropos
C C P C C P Alliance
451
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Posted - 2015.03.11 17:45:25 -
[260] - Quote
I see this in your log file: User chose to skip extracting existing assets
So it looks like you're choosing not to extract/migrate anything which will increase the amount you download. As for why it's slow, I can't see anything in particular; try doing as I told Virgil McMacset, and add the listed arguments to your command |
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
237
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Posted - 2015.03.11 17:53:27 -
[261] - Quote
CCP Atropos wrote:I see this in your log file: User chose to skip extracting existing assets
So it looks like you're choosing not to extract/migrate anything which will increase the amount you download. As for why it's slow, I can't see anything in particular; try doing as I told Virgil McMacset, and add the listed arguments to your command
It's not just "slow" according to the activity monitor I'm getting 1kb (literally 1) every 7 seconds or so.
And I'm not using any command lines to launch. I'm just clicking on my sisi client. As I try to make clear I'm just an "average" computer user so I don't even know what the command lines to launch this thing would be :). |
Salpun
Global Telstar Federation Offices Masters of Flying Objects
829
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Posted - 2015.03.11 18:29:06 -
[262] - Quote
Manssell wrote:CCP Atropos wrote:I see this in your log file: User chose to skip extracting existing assets
So it looks like you're choosing not to extract/migrate anything which will increase the amount you download. As for why it's slow, I can't see anything in particular; try doing as I told Virgil McMacset, and add the listed arguments to your command It's not just "slow" according to the activity monitor I'm getting 1kb (literally 1) every 7 seconds or so. And I'm not using any command lines to launch. I'm just clicking on my sisi client. As I try to make clear I'm just an "average" computer user so I don't even know what the command lines to launch this thing would be :).
While there is a command line in the launcher advanced settings the other way to do it is to go into your sisi link and add the commands into the command line that say "target" and its the same way you can direct the sisi client to use either "Singularity" or a server ID number to run the client.
Once thee res cache is working correctly the Test servers will be moved into the launcher so you have only one launcher and then can choose to load "sisi" or TQ.
Not sure how far of that is though.
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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Manssell
OmiHyperMultiNationalDrunksConglomerate Together We Solo
238
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Posted - 2015.03.11 20:43:28 -
[263] - Quote
Salpun wrote:Manssell wrote:CCP Atropos wrote:I see this in your log file: User chose to skip extracting existing assets
So it looks like you're choosing not to extract/migrate anything which will increase the amount you download. As for why it's slow, I can't see anything in particular; try doing as I told Virgil McMacset, and add the listed arguments to your command It's not just "slow" according to the activity monitor I'm getting 1kb (literally 1) every 7 seconds or so. And I'm not using any command lines to launch. I'm just clicking on my sisi client. As I try to make clear I'm just an "average" computer user so I don't even know what the command lines to launch this thing would be :). While there is a command line in the launcher advanced settings the other way to do it is to go into your sisi link and add the commands into the command line that say "target" and its the same way you can direct the sisi client to use either "Singularity" or a server ID number to run the client. Once thee res cache is working correctly the Test servers will be moved into the launcher so you have only one launcher and then can choose to load "sisi" or TQ. Not sure how far of that is though.
O.k. I understand just enough of that to probably screw the whole thing up.
I'm using what's probably the outdated way to do this which is I have a TQ client and launcher and a separate and full sisi client and launcher( that also asks if I want to connect to duality) that was explained long ago in the mac section. I'm guessing I could now use one launcher to connect to both sisi and TQ? But I would need the explain it like i'm five instructions for that.
Like I said, I'm CCP's test case for "can an average idiot do this" :)
Either way I still think it's something else causing the really slow download. |
Salpun
Global Telstar Federation Offices Masters of Flying Objects
830
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Posted - 2015.03.12 06:26:12 -
[264] - Quote
With EVE Probe also pulling from the same cache some time soon will Probe have a way to direct it to the cache location we set up or will the probe program also move into launcher?
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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CCP Snorlax
C C P C C P Alliance
695
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Posted - 2015.03.12 10:10:50 -
[265] - Quote
CCP Snorlax wrote:Vincent Athena wrote:CCP Snorlax wrote:On the github page linked above, you should see a 'Download ZIP' button on the right hand side. Download and extract the files to a folder - when I tried this in Chrome, it put the file in my Downloads folder and extracted to rescache-master. Open up a terminal window, change the directory to the rescache-master folder and run 'python rescache.py'. Use the -i option to tell the tool what resource index file to use - it can either be the full path to the resfileindex.txt in the EVE installation, or simply the name of the app under the Applications folder, for example: To verify the integrity of files in the cache: python rescache.py -i "EVE Online Sisi.app" verify To download any files missing from the cache: python rescache.py -i "EVE Online Sisi.app" download To purge any extra files from the cache: python rescache.py -i "EVE Online Sisi.app" purge OK, I did all this, and got some odd results on my Mac. It downloaded all the files, which is odd as I had already done that by running my sisi client. In addition, the SharedCache folder did not get bigger. So where did it put 13 gig of files? A bit of searching...... They all got placed in a new folder structure in the rescache-master folder: ~/Library/Application Support/EVE Online/p-drive ..... (And so on. And yes, the top new folder was named ~ ). I had changed the directory to the rescache-master folder, and the command I used was: python rescache.py -i "EVE Singularity.app" download OK, that's strange - I'll look into this. This issue is fixed now on GitHub.
CCP Snorlax - Software Architect - Team RnB
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CCP Snorlax
C C P C C P Alliance
695
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Posted - 2015.03.12 10:12:06 -
[266] - Quote
Salpun wrote:With EVE Probe also pulling from the same cache some time soon will Probe have a way to direct it to the cache location we set up or will the probe program also move into launcher? We'll change Probe to use the registry keys we set up for EVE to ensure it always uses the same cache location.
CCP Snorlax - Software Architect - Team RnB
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Salpun
Global Telstar Federation Offices Masters of Flying Objects
830
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Posted - 2015.03.12 11:15:22 -
[267] - Quote
CCP Snorlax wrote:CCP Snorlax wrote:Vincent Athena wrote:CCP Snorlax wrote:On the github page linked above, you should see a 'Download ZIP' button on the right hand side. Download and extract the files to a folder - when I tried this in Chrome, it put the file in my Downloads folder and extracted to rescache-master. Open up a terminal window, change the directory to the rescache-master folder and run 'python rescache.py'. Use the -i option to tell the tool what resource index file to use - it can either be the full path to the resfileindex.txt in the EVE installation, or simply the name of the app under the Applications folder, for example: To verify the integrity of files in the cache: python rescache.py -i "EVE Online Sisi.app" verify To download any files missing from the cache: python rescache.py -i "EVE Online Sisi.app" download To purge any extra files from the cache: python rescache.py -i "EVE Online Sisi.app" purge OK, I did all this, and got some odd results on my Mac. It downloaded all the files, which is odd as I had already done that by running my sisi client. In addition, the SharedCache folder did not get bigger. So where did it put 13 gig of files? A bit of searching...... They all got placed in a new folder structure in the rescache-master folder: ~/Library/Application Support/EVE Online/p-drive ..... (And so on. And yes, the top new folder was named ~ ). I had changed the directory to the rescache-master folder, and the command I used was: python rescache.py -i "EVE Singularity.app" download OK, that's strange - I'll look into this. This issue is fixed now on GitHub. Sisi restarted is it available there yet or was the restart for a different reason.
still not getting the rescache commands to work on windows.
using "rescache diff" in the relevant ben folder should work correct or am I reading documents about how CMD lines work wrong.
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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CCP Snorlax
C C P C C P Alliance
696
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Posted - 2015.03.12 11:27:31 -
[268] - Quote
Salpun wrote: Sisi restarted is it available there yet or was the restart for a different reason.
still not getting the rescache commands to work on windows.
using "rescache diff" in the relevant ben folder should work correct or am I reading documents about how CMD lines work wrong.
You should run it from the EVE install folder - one up from the bin folder, then use "bin\rescache diff".
CCP Snorlax - Software Architect - Team RnB
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Virgil McMacset
InterSun Freelance SONS of BANE
3
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Posted - 2015.03.12 11:43:41 -
[269] - Quote
Ok for mac users having problems with the DOD client.
Firstly the problem was in the initial prompt to migrate the shared cache resource for me anyways due to the fact that my 2 eve client folder applications were named eve online tq.app & Singularity.app. So I think when the DOD launcher tried to migrate across it had a conflict as the target file was renamed and it couldn't access it there in causing me issue, could this have been the initial issue? As the target for shared cache is /Users/Name/Library/Application Support/EveOnline/p_drive/Local Settings/........etc When mine was actually called Eve Online TQ.app.
This is what I did downloaded a new instance of eve online then renamed it "Sisi" directed it to open for Singularity using the /Applications/EVE\ Online\ Sisi.app/Contents/MacOS/launcher --args /server:87.237.38.50 cmd in Terminal.
The launcher starts and prompts the user to migrate again , to which I said "yes" Then it begins to download the huge 12 Gb files to the shared cache folder which ended up being in the new download "eve online" file which it creates a new "eve online"root file (due to my original file name is eve online TQ),then it completed and I can access Singularity.
Then I cleaned up the files mess by firstly taking the new populated SharedCache file in the new Eve Online root files and moving it across to Eve Online TQ/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache in my Original Eve Online Tranquility folder. Then renamed the original client from "Eve Online TQ" back to just "Eve Online" Then I deleted the new Eve Online root files that it created.
So now I just had the Eve Online app and my Eve Online Sisi app. Then Instead of opening the application from the shell window, you may also do this directly from the dock by creating an automator application.
Open automator, found in applications Select "Application" In the tree view on the left side, select "Library" and in its submenu, select "Tools" Among the choices to the right, double click "Run Shellscript" The right hand side should now contain a window in which you see the text "cat". Delete that and Locate your Eve Online Sisi in Finder right click on it and select "show package contents " from the drop menu. Then contents/MacOS/Launcher and drag the launcher into this window and Add " --args /server:87.237.38.50" The text should now be looking like /Applications/EVE\ Online\ Sisi.app/Contents/MacOS/launcher --args /server:87.237.38.50 In the File menu, select Save. Save anywhere you wish. To replace the icon of the newly created automator app
Locate the Eve Online app in Finder, right click, show info. Click the Eve Online icon in the top left corner, then CMD-C (copy) Locate the saved application in Finder, right click, show info Click the Automator icon in the top left corner, then CMD-V (paste) Now you may drag the newly created automator application to the dock.
Then to check the SharedCache is populating data in the correct location on the original eve online tranquility file just open Singularity and check the size of the SharedCache Folder before and after the update as it will update another 500 odd mb.
This worked of me after exhausting the easy routes, hope it helps anyone pulling their hair out. Thanks for the assistance guys. |
Salpun
Global Telstar Federation Offices Masters of Flying Objects
830
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Posted - 2015.03.12 11:54:28 -
[270] - Quote
CCP Snorlax wrote:Salpun wrote: Sisi restarted is it available there yet or was the restart for a different reason.
still not getting the rescache commands to work on windows.
using "rescache diff" in the relevant ben folder should work correct or am I reading documents about how CMD lines work wrong.
You should run it from the EVE install folder - one up from the bin folder, then use "bin\rescache diff". drag and dropping the program runs the basic block with the instructions but every time I try to reset the command line to the singularity folder it includes bin on the end. C:\Program files\ccp\singularity\bin>rescache diff does not work
I probably am missing some thing simple
Running "C:\Program files\ccp\singularity\rescache.exe" works however to work the main program.
If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide
See you around the universe.
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