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Imaran Forum Moderator Interstellar Services Department	Posted - 2006.11.02 17:47:00 - [1] Post Here!!1one Updates will be provided as soon as we find out what's happening with TQ Please don't spam the thread with non-constructive posts. Update! The server support team are currently looking into some networking issues that have developed with the cluster since the new hardware was installed. Currently no ETA for server up, will update when we find out more. Sexeh CRC Website [email protected] Public Service Announcement : Contrary to popular belief, cheese is not steak pie in disguise. Offical Keeper of the key to Suvetar's Chastity Belt *A Year To The Day Clicking The Forums - 5/10/06*


Imaran Forum Moderator Interstellar Services Department	Posted - 2006.11.02 17:49:00 - [2] We're currently speaking to the Dev Team and trying to bring you a Sitrep on the current Issues with TQ. Spamming this thread mindlessly will get you nowhere, but on the bad side of CRC. Please keep responses constructive, and refrain from spamming. As soon as we know what the issue is, the playerbase will too. Sexeh CRC Website [email protected] Public Service Announcement : Contrary to popular belief, cheese is not steak pie in disguise. Offical Keeper of the key to Suvetar's Chastity Belt *A Year To The Day Clicking The Forums - 5/10/06*

keepiru Supernova Security Systems	Posted - 2006.11.02 17:49:00 - [3] good luck to valar and crew :) ---------------- Please fix BC Sig/Agility!
WarpDrive	Posted - 2006.11.02 17:49:00 - [4] someone killed the hamster :)
Xelios Minmatar Rampage Eternal Ka-Tet	Posted - 2006.11.02 17:49:00 - [5] What would constitute a constructive post in this case?
Plaetean Murder-Death-Kill Blood Raiders Alliance	Posted - 2006.11.02 17:50:00 - [6] An ETA on when it's going to be back up would be nice.
ghosttr Amarr Universal Annhilation	Posted - 2006.11.02 17:50:00 - [7] Some of us need rehab, or servers online. I dont care either one, i would be less ****ed if my ship just spontaneously combusted! ~ The skill of the person, not the skill of the character is the determining factor in any conflict. ~
Benco97 Gallente Fedo Appreciation Group	Posted - 2006.11.02 17:50:00 - [8] phew... gonna' be some upset people. Anyway, good luck CCP, I hope you get things ironed out soon, please try not to be upset by the angry people, we're behind you Uses a spork to hold back the angry people Head of the Fedo Appreciation Group (FAG) and Registered Fedo breeder (Sig kindly supplied by Zurtur)
aggiedog Kaos Order	Posted - 2006.11.02 17:52:00 - [9] Edited by: aggiedog on 02/11/2006 17:52:31 This was this reason my friends didn't sign up for the game. :shrugs: I hope things are resolved soon. --------------------------------------------- Forum Wars!...Because the battlefeild is laggy.
Joshua Foiritain Gallente Coreli Corporation Corelum Syndicate	Posted - 2006.11.02 17:52:00 - [10] Here constructive; Please dont ever "upgrade" the server again ----- [Coreli Corporation Mainframe]
Hellspawn01 Amarr The Phantom Conglomerate	Posted - 2006.11.02 17:54:00 - [11] Plz update the MOTD. Ship lovers click here
Pog Mahon	Posted - 2006.11.02 17:54:00 - [12] I didn't consider my earlier message spam but it was deleted anyway.My suggestion would be that CCP actually give a warning that things may not go smoothly with the new server equipment and people should keep long skills in training for the forseeable future. SO that trusting eejits like myself don't jump on as soon as server is up and change to a short-term skill. Now I probably should be smart enough to be aware of this myself but I am an Eve newb and took CCP at its word.
xahldera Gallente	Posted - 2006.11.02 17:55:00 - [13] Originally by: Benco97 phew... gonna' be some upset people. Anyway, good luck CCP, I hope you get things ironed out soon, please try not to be upset by the angry people, we're behind you Uses a spork to hold back the angry people Agreed. Although annoyed the server is down, it makes me laugh at the two-faced nature of some of the people who play this game. They whinge almost immediately at the slightest problem yet are more than happy to kiss backside when all is well. Good luck to the Devs to find out which Mimatar slave/hamster is slacking on the server...;) Xahldera I once saw a Megathron on escrow that was actually a piece of megacyte. -User on Corp Chatroom
Johan VanDelft Gallente Aliastra	Posted - 2006.11.02 17:55:00 - [14] What I am actually wondering about is: why does this sticky appear in General Discussion; I'd say that Known issues & workarounds is a better place for this.
Devious	Posted - 2006.11.02 17:55:00 - [15] uhm did this thread just die? i got the Thread does not exist message.....
Devious	Posted - 2006.11.02 17:56:00 - [16] yeah well thats moderators for you teh have teh power to be god here.let them do what the please kids with bug lolly pops...no freedom of speech , and this will probably be snipped too.
Cheese Burger Fatalix Inc. Schism.	Posted - 2006.11.02 17:56:00 - [17] Originally by: Pog Mahon I didn't consider my earlier message spam but it was deleted anyway.My suggestion would be that CCP actually give a warning that things may not go smoothly with the new server equipment and people should keep long skills in training for the forseeable future. SO that trusting eejits like myself don't jump on as soon as server is up and change to a short-term skill. Now I probably should be smart enough to be aware of this myself but I am an Eve newb and took CCP at its word. aye, seems like when they patch they usually do give a warning about unexpected problems, but I don't think they did this time. Kind of a bummer, but now you know, crashes after upgrades are common around here Visit the Fatalix Inc. website today
scramke Horizon.Inc	Posted - 2006.11.02 17:57:00 - [18] PLEASE UPDATE MOTD
Goca Minmatar Steel Frontier	Posted - 2006.11.02 17:57:00 - [19] Originally by: Imaran Please keep responses constructive, and refrain from spamming. sooo.. can someone explain to me what constructive responses are available for a game that has lagged so bad for the last 6 months that at times it's almost unplayable, that has had "updates" and "patches" that have made it even more unplayable? I is Goca
Johan VanDelft Gallente Aliastra	Posted - 2006.11.02 17:58:00 - [20] Originally by: Pog Mahon I didn't consider my earlier message spam but it was deleted anyway.My suggestion would be that CCP actually give a warning that things may not go smoothly with the new server equipment and people should keep long skills in training for the forseeable future. SO that trusting eejits like myself don't jump on as soon as server is up and change to a short-term skill. Now I probably should be smart enough to be aware of this myself but I am an Eve newb and took CCP at its word. If CCP advises to set a long skill training, they mean it; there is always the chance that issues creep up after a software or hardware upgrade. Don't change your skill for a shorter one directly after TQ comes up again. I myself have set a 15 day skill and will only change it after the weekend.
Audri Fisher Caldari The Keep THE R0CK	Posted - 2006.11.02 17:58:00 - [21] Originally by: Pog Mahon I didn't consider my earlier message spam but it was deleted anyway.My suggestion would be that CCP actually give a warning that things may not go smoothly with the new server equipment and people should keep long skills in training for the forseeable future. SO that trusting eejits like myself don't jump on as soon as server is up and change to a short-term skill. Now I probably should be smart enough to be aware of this myself but I am an Eve newb and took CCP at its word. Basic rules for major upgrades/content additions for ALL MMO's: 1. server will go down early 2. take however long the server was supposed to be down, and add 50% 3. random crashes for next week while they remove Mr. Murphy with a hatchet.
Holy Johanna	Posted - 2006.11.02 17:58:00 - [22] Hopefully CCP will reimbuse the macrominers for that loss today
Pog Mahon	Posted - 2006.11.02 17:59:00 - [23] May I also say that it is the height of naivity to put up a sticky about the server going down and not expect people to jump on it to complain. It would be far better to have it as a locked sticky that the mods unlock when they have new information on situation. My 5isk's worth
Sabine Borgia Amarr Imperial Shipment	Posted - 2006.11.02 17:59:00 - [24] this had to happen.. i know its not good when they done to fast with updates and get online earlier then estimatet
Wolverine PL Gallente ClanKillers Dusk and Dawn	Posted - 2006.11.02 18:00:00 - [25] Originally by: Imaran We're currently speaking to the Dev Team and trying to bring you a Sitrep on the current Issues with TQ. Spamming this thread mindlessly will get you nowhere, but on the bad side of CRC. Please keep responses constructive, and refrain from spamming. As soon as we know what the issue is, the playerbase will too. New nods were too much for old hamster, they were looking for new, stronger hamster:P
ifeelit2 Gallente Just Cloned Again	Posted - 2006.11.02 18:01:00 - [26] since you are deleting the threads you wanted to see also i will help you out and keep you busy there is nothing the player base can say that is constructive about a server going down... DOH!!!!
MMXMMX Caldari Resurrection R i s e	Posted - 2006.11.02 18:01:00 - [27] its alraidy 30 min :) 500 - Internal Error The server was unable to process your request. Support personel has been notified, no further action is needed.
Martin Gunnerson	Posted - 2006.11.02 18:01:00 - [28] Erm, there were 120 posts on this thread 10 minutes ago, what happened?? Anyway, do we have any solid info yet???
Grismar Gallente Vertigo Corp	Posted - 2006.11.02 18:01:00 - [29] Well, hoping that this counts as constructive: One way to head off all the people complaining about having paid for this game and not getting their money's worth: promise them you'll reimburse them for this one lost day of gameplay. Even though the update went faster than you thought, it looks like more than 24h of gameplay have already vanished. Which is fine, I'd love to see the lag go down and the database response go up. It's worth a bit of a wait, but all the same, crediting the players for a day would be a decent gesture if the trouble keeps up for long. Good luck in finding it, fixing it and executing the person responsible, as seems to be the custom ;) Greetings, Grismar. Your EVE IGB home: EVE Wiki, Explorer, Navigator
Barony Caldari	Posted - 2006.11.02 18:02:00 - [30] If we're tracing the route to the server is it normal for it to timeout one jump from somewhere in london? Final entry on the trace is on the ip 195.50.91.22 After that it vanishes, could this be the providers being punks again?
Zaldoza Caldari Holographic MindWare Constructions	Posted - 2006.11.02 18:02:00 - [31] Bad idea unless they wanna lock a zillion threads complaining about the same thing.. Anyway on we go Zaldoc...Miner Zaldoza..Mission Runner
IHaveTenFingers Caldari ADVANCED Combat and Engineering Combined Planetary Union	Posted - 2006.11.02 18:02:00 - [32] Imarin, you arent going to get anything but complaints and trollings so my advice is to lock it so only ISD can post replies. ------------------------------------ My Opinions in no way reflect those of other members of ADVANCED Combat and Engineering.
Xelios Minmatar Rampage Eternal Ka-Tet	Posted - 2006.11.02 18:02:00 - [33] Originally by: Pog Mahon I didn't consider my earlier message spam but it was deleted anyway.My suggestion would be that CCP actually give a warning that things may not go smoothly with the new server equipment and people should keep long skills in training for the forseeable future. SO that trusting eejits like myself don't jump on as soon as server is up and change to a short-term skill. Now I probably should be smart enough to be aware of this myself but I am an Eve newb and took CCP at its word. CCP told you to set an extra long skill training a week in advance, the fact that you did this and then changed back to a short skill at the earliest moment isn't their fault. I have yet to see an MMOG that has a major content expansion or hardware upgrade go smoothly without any hiccups at all afterward. Everyone knows these things are unstable for at least a few days after the upgrade. If you didn't know that, well, now you do... plan accordingly next time.
Waltham	Posted - 2006.11.02 18:02:00 - [34] Lucky Ya'll still on Planet Earth! I got stuck on the "MOON". Now I freezing me off here, "when the heater bubble core busted", it left me with no heat. Hmn! what we have here, "FROZEN FOOD". There has to be a way off this moon! I am going stir crazy going in circles aound the planet. LMAO! C.C.P. hit the "restore ", so I can get back to mining.
d4ve InterGalactic Corp. Imperial Republic Of the North	Posted - 2006.11.02 18:03:00 - [35] i know whats wrong, the hamster tripped: Linkage ___
Darkon Gatland Amarr Firefly Industries	Posted - 2006.11.02 18:03:00 - [36] CCP you made a mistake, and not with the server. My advice, sack Imaran!
MMXMMX Caldari Resurrection R i s e	Posted - 2006.11.02 18:03:00 - [37] Originally by: ifeelit2 since you are deleting the threads you wanted to see also i will help you out and keep you busy there is nothing the player base can say that is constructive about a server going down... DOH!!!! Lets try :) ITS PERFECTLY LEGAL : We ar sory but we can not help u :) 500 - Internal Error The server was unable to process your request. Support personel has been notified, no further action is needed.
Devious	Posted - 2006.11.02 18:04:00 - [38] Originally by: Xelios Originally by: Pog Mahon I didn't consider my earlier message spam but it was deleted anyway.My suggestion would be that CCP actually give a warning that things may not go smoothly with the new server equipment and people should keep long skills in training for the forseeable future. SO that trusting eejits like myself don't jump on as soon as server is up and change to a short-term skill. Now I probably should be smart enough to be aware of this myself but I am an Eve newb and took CCP at its word. CCP told you to set an extra long skill training a week in advance, the fact that you did this and then changed back to a short skill at the earliest moment isn't their fault. I have yet to see an MMOG that has a major content expansion or hardware upgrade go smoothly without any hiccups at all afterward. Everyone knows these things are unstable for at least a few days after the upgrade. If you didn't know that, well, now you do... plan accordingly next time. Ive yet to see a server upgrade work first time by CCP...but oh knows someone might wave a wand somewhere.
Erin Telmare	Posted - 2006.11.02 18:04:00 - [39] I hope this is a constructive post. Perhaps CCP should hire an IT person. I know there are a lot of them playing the game. in any other business, and you are, yes, a business, the constant crashes and outages would be tolerated by neither management, or your customers. Perhaps there is an IT person out there who could help you develop your service into something reliable, perhaps something that does not have to go offline everytime you do a hardware or software upgrade.
IHaveTenFingers Caldari ADVANCED Combat and Engineering Combined Planetary Union	Posted - 2006.11.02 18:05:00 - [40] Originally by: d4ve i know whats wrong, the hamster tripped: Linkage +1 for you. ------------------------------------ My Opinions in no way reflect those of other members of ADVANCED Combat and Engineering.
Barony Caldari	Posted - 2006.11.02 18:05:00 - [41] Okies MMX, you win our debate about estimated downtimeswe had in the help channel :P
Amon 'Chakai FinFleet Lotka Volterra	Posted - 2006.11.02 18:05:00 - [42] Edited by: Amon ''Chakai on 02/11/2006 18:05:29 tjooh, compensate the day and Managers would give "feedback" to dev's etc.. so more would happen in future patches and prolly more radical things like actually doing something about bm's etc factors what make gamers life a hell in eve. yeps we still love the game, thou I think secondary accounts are closing in steady pace. Other hand I think the hardware upgrade worked to certain extent atleast it improved gameplay a bit in our corner of the world. If eve even makes close up to 60-70k+ dollars per day as budget.. they could throw about 140k-300k easily to hardware upgrade once per year. "It's time to roll the dice.."
Pravin Lal Caldari	Posted - 2006.11.02 18:05:00 - [43] Edited by: Pravin Lal on 02/11/2006 18:05:16 Also keep in mind that they have been having issues with their ISP this week. Not always CCP's fault. ________________________________ We sit together, the mountain and I, until only the mountain remains Li Po From the Yang Collection ________________________________
Michael Anthony Caldari Cheers Restaurant and Bar Nova Republic	Posted - 2006.11.02 18:05:00 - [44] you know, Imaran... We realize that you are an authorized agent of CCP because you have the title of Moderator. Very well, your job description is to maintain order on the boards, delete inappropriate posts and to block those who post inappropriately. It is NOT your job to silence people when they have a question or a comment. I know I face dire consequences for speaking to you like Im actually a person and a paying customer, but I do so with maturity. The mature thing for you to do rather than deleting this post, like **** ***** would do to people who disagree with him, would be to respond, apologize and get back to the job of being the liaison between us, your PAYING customers, and the Development Team. You are spending all this time going through the posts deleting perfectly normal whines and complaints. These players need something to do to make themselves feel better while they wait for the game to return. Let the whine, let them having something EVE related to do, let them post... When the issue is over, THEN delete the thread. See? Everybody is happy, no harm is done. Instead, you spend all this time tripping out, trying to delete them faster than they are posted. Its very immature and ridiculous. p.s. A copy of this post is being sent via e-mail to CCP management. I do recommend you be nice to YOUR CUSTOMERS WHO PAY Michael Anthony
Uncle Evil Minmatar White Nova Industries Interstellar Starbase Syndicate	Posted - 2006.11.02 18:06:00 - [45] But... This is what really happened...
Tammarr	Posted - 2006.11.02 18:06:00 - [46] Edited by: Tammarr on 02/11/2006 18:06:58 Originally by: Erin Telmare I hope this is a constructive post. Perhaps CCP should hire an IT person. I know there are a lot of them playing the game. in any other business, and you are, yes, a business, the constant crashes and outages would be tolerated by neither management, or your customers. Perhaps there is an IT person out there who could help you develop your service into something reliable, perhaps something that does not have to go offline everytime you do a hardware or software upgrade. I suppose blizzard should hire som to, I mean why do their 6 million customers put up with their downtimes and failures after server upgrades... on much smaller servers than tranq, its an outrage!
Edgars Sults LFC Lotka Volterra	Posted - 2006.11.02 18:06:00 - [47] Originally by: Devious Ive yet to see a server upgrade work first time by CCP...but oh knows someone might wave a wand somewhere. Actually, the huge upgrade they did not long after RMR went quite well, IIRC.
Unusual Suspect	Posted - 2006.11.02 18:07:00 - [48] When new hamsters are introduced to the server cage its not uncommon for the existing hamsters to stop what they are doing and go and sniff the bottoms, fight with, have sex with the newcommers before all climbing back on their wheels. Unfortunately this can result in game stability and the staff have to throw very small buckets of water over some of the more amorous and or aggressive hamsters. I've even heard that small whips are sometimes used but this is unsubstantiated hearsay.
Vaccus Animus	Posted - 2006.11.02 18:08:00 - [49] Edited by: Vaccus Animus on 02/11/2006 18:09:00 just opend the client, says its starting up in 10 mins ;)
Higgs Bosun Minmatar Staner Industries The Confederation	Posted - 2006.11.02 18:08:00 - [50] Originally by: Hellspawn01 Plz update the MOTD. I would imagine this is a catch 22. To update the MOTD you will probably need to download it from the server and the server is currently unavailable ... Perhaps it may be possible to move the MOTD onto a reliable server (such as the one handling these forums) so at least the MOTD gets updated even if the main EVE servers are off line
IceMan 316	Posted - 2006.11.02 18:08:00 - [51] while you all where complaining the server is now restarting 9 mins
Mongo Smith Amarr	Posted - 2006.11.02 18:08:00 - [52] 9mins to server startup
Katabrok First Caldari Asguard Security Service Alektorophobia	Posted - 2006.11.02 18:08:00 - [53] It appears to be starting up. Katabrok, the space barbarian. I want the The Correct DreadÖ!!!!
Ishida Akiko Caldari The Carebear Club	Posted - 2006.11.02 18:08:00 - [54] Edited by: Ishida Akiko on 02/11/2006 18:08:48 Edited by: Ishida Akiko on 02/11/2006 18:08:12 Server going up! First btw! --- Cool, now go away.

Wrangler	Posted - 2006.11.02 18:08:00 - [55] There are some networking problems, server people are on it. Unfortunately we don't have an ETA for when it will be fixed. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions

MMXMMX Caldari Resurrection R i s e	Posted - 2006.11.02 18:08:00 - [56] Originally by: Barony Okies MMX, you win our debate about estimated downtimeswe had in the help channel :P Thanks :) Its nice that u remember :) 500 - Internal Error The server was unable to process your request. Support personel has been notified, no further action is needed.
MMXMMX Caldari Resurrection R i s e	Posted - 2006.11.02 18:09:00 - [57] Originally by: Wrangler There are some networking problems, server people are on it. Unfortunately we don't have an ETA for when it will be fixed. Cool . The server is comming up . Its time to get your coffee running again :) 500 - Internal Error The server was unable to process your request. Support personel has been notified, no further action is needed.
Popsikle Caffeine Commodities Company Namtz'aar k'in	Posted - 2006.11.02 18:09:00 - [58] Originally by: Grismar Well, hoping that this counts as constructive: One way to head off all the people complaining about having paid for this game and not getting their money's worth: promise them you'll reimburse them for this one lost day of gameplay. Even though the update went faster than you thought, it looks like more than 24h of gameplay have already vanished. Which is fine, I'd love to see the lag go down and the database response go up. It's worth a bit of a wait, but all the same, crediting the players for a day would be a decent gesture if the trouble keeps up for long. Good luck in finding it, fixing it and executing the person responsible, as seems to be the custom ;) Greetings, Grismar. If they fall into this trap, then everytime the server drops for an hour people will complain they were not credited. CCP said set a long skill, and anyone who has played any MMO before knows after upgrades (hardware especially) there will be black out periods. I agree that CCP could do more to try and fix the lag and such, but according to them Kali will fix alot of it. So they have to keep the content guys doing content as they prepare for Kali, versus trying to fix older code. Who knows where the lag is coming from, why the clusters are dropping, or anything of the sort. The fact that when the server drops CCP is on top of it, and attempts to communicate with us makes them 1000 times better then any other game maker I have ever dealt with. Also, Hello. __________________________________________ -= We Fly for our people =- -= I fly for Blood =-
Mat rix Caldari Sacred Templars DeStInY.	Posted - 2006.11.02 18:09:00 - [59] Originally by: aggiedog Edited by: aggiedog on 02/11/2006 17:52:31 This was this reason my friends didn't sign up for the game. :shrugs: Good we dont need more players lagging and crashing the servers. Hope its up soon otherwise i will have to talk to the wife some more.
Cybergoth Minmatar	Posted - 2006.11.02 18:09:00 - [60] Well TQ rebooting. What was the problem???
Hohenheim OfLight Pegasus Mining and Securities R0ADKILL	Posted - 2006.11.02 18:09:00 - [61] I would like to know why the 3 page sticky was unsticked infavour of this one? Is it so taht every one complains in one trhed then you unstiky it let it fall off the frount page and thus keep the complaing thereds down to small ones so it does not look so bad? ---------------------------------------------- Gone but not forgotten
bladechaser Caldari SNAFUM MINERS	Posted - 2006.11.02 18:09:00 - [62] goodie 10 min wait for server
Estelle Neimar	Posted - 2006.11.02 18:09:00 - [63] Originally by: Pravin Lal Edited by: Pravin Lal on 02/11/2006 18:05:16 Also keep in mind that they have been having issues with their ISP this week. Not always CCP's fault. Yeah there was something like a break in at their London based isp one of these days? But let's not indulge in speculation.
Red Ochre	Posted - 2006.11.02 18:09:00 - [64] Edited by: Red Ochre on 02/11/2006 18:09:20 Originally by: Goca Originally by: Imaran Please keep responses constructive, and refrain from spamming. sooo.. can someone explain to me what constructive responses are available for a game that has lagged so bad for the last 6 months that at times it's almost unplayable, that has had "updates" and "patches" that have made it even more unplayable? YOU have had lag and disc, i have not, not even when dragon was installed. must be the playstyle, or is it? a couple server outages doesnt bother me, no lag, no disconnects, but then, i dont have WOW installed on my computer.....bahahhahaha
Hudsonn Minmatar FireTech Imperium Alliance	Posted - 2006.11.02 18:10:00 - [65] Originally by: Vaccus Animus Edited by: Vaccus Animus on 02/11/2006 18:08:53 just opend the client, says its starting up in 10 mins ;) Hehe, then it'll just re-fresh again after 10 mins, for another 10 mins... Just to get our hopes up ay. Even if it does come back, we'll probably get ****ty gameplay all night on and off, re starts.. etc etc.. ------------- Minmatar is hard mode___
ToG	Posted - 2006.11.02 18:10:00 - [66] It says starting up in seven minutes, Will it actually?
Ishida Akiko Caldari The Carebear Club	Posted - 2006.11.02 18:11:00 - [67] Phew, real life almost started there for a while. --- Cool, now go away.
Phrixus Zephyr Yesodic Nomads Corp Triumvirate.	Posted - 2006.11.02 18:11:00 - [68] Proberbly... unless we get that broken counter again :P
MMXMMX Caldari Resurrection R i s e	Posted - 2006.11.02 18:11:00 - [69] Originally by: ToG It says starting up in seven minutes, Will it actually? I wil put 10 isk on : It wont work whery long and stable :) 500 - Internal Error The server was unable to process your request. Support personel has been notified, no further action is needed.
Vaderdood	Posted - 2006.11.02 18:12:00 - [70] if i can get in, changing for a long skill
IceMan 316	Posted - 2006.11.02 18:12:00 - [71] mabye its so people can see an acctual update from the server team more easily so they dont have to filter through 100 pages of spam
Hudsonn Minmatar FireTech Imperium Alliance	Posted - 2006.11.02 18:12:00 - [72] Real life! I've had a whole day of real life dammit, i want some EVE time! ------------- Minmatar is hard mode___
Reysing Tafe	Posted - 2006.11.02 18:12:00 - [73] not true! it says 5 minutes and 11 seconds.
Securion Wolfheart Caldari Semper Fidelis Industries	Posted - 2006.11.02 18:12:00 - [74] "Starting Up (364 sec)" So the server was down? It wasnt ISP related? -----====----- Whether we bring our enemies to justice or bring justice to our enemies, justice will be done.
Nelson Munz	Posted - 2006.11.02 18:12:00 - [75] starting up 5 mins and counting
Horza Kendrick	Posted - 2006.11.02 18:12:00 - [76] Oooh, they rebooted!??!
Taram Caldar Caldari Acheron Vanguard Armada The Shadow Ascension	Posted - 2006.11.02 18:13:00 - [77] Originally by: Popsikle If they fall into this trap, then everytime the server drops for an hour people will complain they were not credited. CCP said set a long skill, and anyone who has played any MMO before knows after upgrades (hardware especially) there will be black out periods. I agree that CCP could do more to try and fix the lag and such, but according to them Kali will fix alot of it. So they have to keep the content guys doing content as they prepare for Kali, versus trying to fix older code. Who knows where the lag is coming from, why the clusters are dropping, or anything of the sort. The fact that when the server drops CCP is on top of it, and attempts to communicate with us makes them 1000 times better then any other game maker I have ever dealt with. Also, Hello. Then again if you're like me and was on playing this morning after the servers came up (I was on for over 2hrs) and decided to set a quick skill that you needed (which I did) and BAM the server dies... and now that skill is done and I'm sucking wind on time. I'm not asking for a time credit or anything like that but saying "CCP said to set a long skill" is BS. I did set a long skill a 10 day one for the upgrade. Then the servers came up and were running solid so I turned off the long skill and turned on a short one that I needed more. Just pointing out the flaw in your logic. Anyway... hope they get it back up soon. I really don't want to loose too much time on my training plan.
Goca Minmatar Steel Frontier	Posted - 2006.11.02 18:13:00 - [78] Originally by: Red Ochre Edited by: Red Ochre on 02/11/2006 18:09:20 Originally by: Goca Originally by: Imaran Please keep responses constructive, and refrain from spamming. sooo.. can someone explain to me what constructive responses are available for a game that has lagged so bad for the last 6 months that at times it's almost unplayable, that has had "updates" and "patches" that have made it even more unplayable? YOU have had lag and disc, i have not, not even when dragon was installed. must be the playstyle, or is it? a couple server outages doesnt bother me, no lag, no disconnects, but then, i dont have WOW installed on my computer.....bahahhahaha yeah.... ok.. and the thousands of other people posting on these boards about lag and disconnects.. must be all our imaginations, it MUST be something to do with their computers. and sorry ****head, never installed, played or even looked at WoW.. so gfy.. I is Goca
Barony Caldari	Posted - 2006.11.02 18:13:00 - [79] Goddam people, they've just fixed a major issue with a multi million dollar server and its assosciated networks. You'd think theyd get congrats or something, not every whiny little punk wanting their 30 minutes back. Sit down, wait for restart, enjoy. be happy, meditate. Take a valium.
Michael Anthony Caldari Cheers Restaurant and Bar Nova Republic	Posted - 2006.11.02 18:13:00 - [80] Originally by: Mosq I would laugh in your face if I was him. O M G, get of that soapbox and try to act mature yourself. Laughable, simply hilarious. Mosq There is no soapbox, little immature person. I am tired of being silenced like in the USSR. So what if he laughs in my face, I have been in customer service all my life and the way to deal with customers is NOT to make them feel like they dont matter, the way is to make them feel important and to let them know that you are trying. Deleting a post here 1 minute after posting which has no vulgarity, and no inappropriate or harmful content is simply dictatorial and it shows that customers do not matter. If he or you wish to laugh in my face, then go take some management and marketing courses or something, be an adult Mr. Mosq. Because the fact of the matter is not only am I right, but everybody here is right, except for those who treat customers badly. We all know there was a server outage, and we deal with it by posting stuff. It takes the edge off of the frustration. Let them do it, moderate for harmful or vulgar content. When the issue is over with, delete the thread. Real easy... You telling me, Mr. Mosq, that you actually do not agree with this? Michael Anthony
Xasz G.H.O.S.T	Posted - 2006.11.02 18:14:00 - [81] The goggles... they do nothing!
Mrs Yutty Imperial Shipment	Posted - 2006.11.02 18:14:00 - [82] Many thanks for the update Wrangler.
Mned Graydroggen Satal's Legion	Posted - 2006.11.02 18:15:00 - [83] server starting up, prepare for long login times as everybody will be wanting to login at the same time. Lag will prob remain for a while aswell as we do have peak time now
Kaimon ValDreth	Posted - 2006.11.02 18:15:00 - [84] 10k people logging in at the same time after reboot this is gunna be funny
Goca Minmatar Steel Frontier	Posted - 2006.11.02 18:16:00 - [85] Edited by: Goca on 02/11/2006 18:16:58 Originally by: Barony Goddam people, they've just fixed a major issue with a multi million dollar server and its assosciated networks. You'd think theyd get congrats or something, not every whiny little punk wanting their 30 minutes back. Sit down, wait for restart, enjoy. be happy, meditate. Take a valium. It's all fixed? please hold your breath, when it's fixed start breathing again, if you can... I is Goca
MMXMMX Caldari Resurrection R i s e	Posted - 2006.11.02 18:16:00 - [86] Originally by: Barony Goddam people, they've just fixed a major issue with a multi million dollar server and its assosciated networks. You'd think theyd get congrats or something, not every whiny little punk wanting their 30 minutes back. Sit down, wait for restart, enjoy. be happy, meditate. Take a valium. Grats 500 - Internal Error The server was unable to process your request. Support personel has been notified, no further action is needed.
Popsikle Caffeine Commodities Company Namtz'aar k'in	Posted - 2006.11.02 18:17:00 - [87] Originally by: Michael Anthony Originally by: Mosq I would laugh in your face if I was him. O M G, get of that soapbox and try to act mature yourself. Laughable, simply hilarious. Mosq There is no soapbox, little immature person. I am tired of being silenced like in the USSR. So what if he laughs in my face, I have been in customer service all my life and the way to deal with customers is NOT to make them feel like they dont matter, the way is to make them feel important and to let them know that you are trying. Deleting a post here 1 minute after posting which has no vulgarity, and no inappropriate or harmful content is simply dictatorial and it shows that customers do not matter. If he or you wish to laugh in my face, then go take some management and marketing courses or something, be an adult Mr. Mosq. Because the fact of the matter is not only am I right, but everybody here is right, except for those who treat customers badly. We all know there was a server outage, and we deal with it by posting stuff. It takes the edge off of the frustration. Let them do it, moderate for harmful or vulgar content. When the issue is over with, delete the thread. Real easy... You telling me, Mr. Mosq, that you actually do not agree with this? Michael Anthony How can you speak, when you have no mouth! By the way, in case you missed the notice, You have no rights on the internet, or on a message board, that you dont own and run. So before you go expecting free speech and all that jazz, you should realize some things... Oh yea, on top of that, If you dont like it, quit, we wont miss your additude. Also, Hello. __________________________________________ -= We Fly for our people =- -= I fly for Blood =-
Jaxtony	Posted - 2006.11.02 18:18:00 - [88] Yay! Great work guys!
bladechaser Caldari SNAFUM MINERS	Posted - 2006.11.02 18:18:00 - [89] haha it might crash again due to so many trying to log in at the same time
Razz AlGhul	Posted - 2006.11.02 18:19:00 - [90] Originally by: Barony Goddam people, they've just fixed a major issue with a multi million dollar server and its assosciated networks. You'd think theyd get congrats or something, not every whiny little punk wanting their 30 minutes back. Sit down, wait for restart, enjoy. be happy, meditate. Take a valium. Bump that! .... although i must admit, having just started my 14 day free trial, this is not exaclty the best foot foward if they want me to pay-to-play. but anyway gongrats to the Dev team for saving CCP from firebombing. hopefully 10,000 logins wont re-crash teh server.
Popsikle Caffeine Commodities Company Namtz'aar k'in	Posted - 2006.11.02 18:20:00 - [91] Edited by: Popsikle on 02/11/2006 18:21:40 Originally by: Taram Caldar Originally by: Popsikle If they fall into this trap, then everytime the server drops for an hour people will complain they were not credited. CCP said set a long skill, and anyone who has played any MMO before knows after upgrades (hardware especially) there will be black out periods. I agree that CCP could do more to try and fix the lag and such, but according to them Kali will fix alot of it. So they have to keep the content guys doing content as they prepare for Kali, versus trying to fix older code. Who knows where the lag is coming from, why the clusters are dropping, or anything of the sort. The fact that when the server drops CCP is on top of it, and attempts to communicate with us makes them 1000 times better then any other game maker I have ever dealt with. Also, Hello. Then again if you're like me and was on playing this morning after the servers came up (I was on for over 2hrs) and decided to set a quick skill that you needed (which I did) and BAM the server dies... and now that skill is done and I'm sucking wind on time. I'm not asking for a time credit or anything like that but saying "CCP said to set a long skill" is BS. I did set a long skill a 10 day one for the upgrade. Then the servers came up and were running solid so I turned off the long skill and turned on a short one that I needed more. Just pointing out the flaw in your logic. Anyway... hope they get it back up soon. I really don't want to loose too much time on my training plan. Im just gonna copy and paste something from the post of mine you quoted, hope you dont mind. CP said set a long skill, and anyone who has played any MMO before knows after upgrades (hardware especially) there will be black out periods. So the downtime was scheduled for 24 hours, and you decided that after 2 hours of play (after being down for almost 24 hours) that the server was going to be stable? You gave it 2 hours? Anyways, looks to be back up, go set a longer train! __________________________________________ -= We Fly for our people =- -= I fly for Blood =-
Razz AlGhul	Posted - 2006.11.02 18:20:00 - [92] Originally by: Barony Goddam people, they've just fixed a major issue with a multi million dollar server and its assosciated networks. You'd think theyd get congrats or something, not every whiny little punk wanting their 30 minutes back. Sit down, wait for restart, enjoy. be happy, meditate. Take a valium. Bump that! .... although i must admit, having just started my 14 day free trial, this is not exaclty the best foot foward if they want me to pay-to-play. but anyway gongrats to the Dev team for saving CCP from firebombing. hopefully 10,000 logins wont re-crash teh server.
Sandrine Starfire Gallente BaCoX Dominion	Posted - 2006.11.02 18:20:00 - [93] Oh don't be upset, people. They Do what they can, i'm sure, I trust them. I have one good reason, why you should believe me and calm down. Nobody, CCP/TQ and the you Players, have nothing about that Downtime. So everybody's benefit is, if the Server is up. So nobody should cry and nobody should be angry. Just wait. Just one thing would be nice from CCP/TQ, an estimated time. Sandrine Starfire
Smartislarti Imperial Shipment	Posted - 2006.11.02 18:22:00 - [94] Status OK. Establish connection to server. You are number 289 in queue. à20 minutes ago. The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time. Hardware upgrades finished ahead of schedule and the cluster is up. The server failed to acknowledge the client's response to the server's challenge within a reasonable amount of time. Hardware upgrades finished ahead of schedule and the cluster is up. Establish connection to server. Could not connect to the specified address. Odds are that you have not established an internet connection, the server isn't running, or the server address or port number was wrong. Hardware upgrades finished ahead of schedule and the cluster is up. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Status unknown. Just as I was about to post my recent experiences with the successful update I realised that something's going wrong. Suddenly a startup timer appeared.
Hori To Kinda'Shujaa Ushra'Khan	Posted - 2006.11.02 18:23:00 - [95] There was an unexpected error while retrieving patch status: A patch file for your build number is not available. You will have to patch manually. Do you want to go to support page? Is this in any way related to the server beeing down? or is my eve broken. It's been like this for a week (I can still play just fine though), and no, I haven't done anything to it.
Krist Valentine Amarr Freelancing Opportunists	Posted - 2006.11.02 18:28:00 - [96] Edited by: Krist Valentine on 02/11/2006 18:28:32 Gah, just finished training Small Hybrids 5 and this happens :\ Perfick :P - - - - - ISD r teh pwn -- Oh yeah? Come back here and be a man, whoever modified that! I have my duelling glove!
Vaccus Animus	Posted - 2006.11.02 18:28:00 - [97] Edited by: Vaccus Animus on 02/11/2006 18:28:21 Arrr The servers they Canne take it captain!!
Evanda Char Minmatar Re-Awakened Technologies Inc Electus Matari	Posted - 2006.11.02 18:29:00 - [98] I can now log in fine Re-Awakened Technologies Inc "That looks interesting... Let's nick it!
Xasz G.H.O.S.T	Posted - 2006.11.02 18:30:00 - [99] I can log in to the character select, but I can't get past that. Says my current solar is loading.
Karles	Posted - 2006.11.02 18:31:00 - [100] Would be nice to see what happens and why on Eve's first page... At least not wandering on forums... But that's not a nice figure for CCP, isnt?
Ramblin Man Empyreum	Posted - 2006.11.02 18:31:00 - [101] Originally by: Imaran Please don't spam the thread with non-constructive posts. Originally by: Xelios What would constitute a constructive post in this case? Originally by: WarpDrive someone killed the hamster :) Originally by: Imaran Spamming this thread mindlessly will get you nowhere, but on the bad side of CRC. Please keep responses constructive, and refrain from spamming. Best... moderation... ever. (and no, I'm not joking - good job Imaran )
Krist Valentine Amarr Freelancing Opportunists	Posted - 2006.11.02 18:31:00 - [102] Edited by: Krist Valentine on 02/11/2006 18:31:07 Originally by: Evanda Char I can now log in fine Dang ye to hell! - - - - - ISD r teh pwn -- Oh yeah? Come back here and be a man, whoever modified that! I have my duelling glove!
Smartislarti Imperial Shipment	Posted - 2006.11.02 18:32:00 - [103] ....update /me is stuck in character selection page since 5 minutes. Everything seems to be alright again.
Estelle Neimar	Posted - 2006.11.02 18:33:00 - [104] Edited by: Estelle Neimar on 02/11/2006 18:35:24 Ok this is a bit weird. I see Tranq is up and running I connect to the character selection screen, so far so good, then i click enter game, the character selection tab opens, the bar loads.. until it's full, and then it just hangs there. Anyone else getting this? PS I might as well go for a drink. Hey, that isn't a bad idea.
Jucktar Caldari An Eye For An Eye	Posted - 2006.11.02 18:34:00 - [105] Stuck loging in on the "Entering Game as" screen. Also my client was losing sync with the server for periods up to 1 min a few hours ago in the igniotion(sp, would look it up but cant log in) system, rebooted client and it appeared that i never loged out and it just continued from where i was, which isnt good on a disconnect.
Hudsonn Minmatar FireTech Imperium Alliance	Posted - 2006.11.02 18:34:00 - [106] still dead.... ------------- Minmatar is hard mode___
Karles	Posted - 2006.11.02 18:35:00 - [107] Originally by: Estelle Neimar Ok this is a bit weird. I see Tranq is up and running I connect to the character selection screen, so far so good, then i click enter game, the character selection tab opens, the bar loads.. until it's full, and then it just hangs there. Anyone else getting this? I better start asking... Is anyone else NOT GETTING THIS?
sugark SOTI Inc. Combined Planetary Union	Posted - 2006.11.02 18:36:00 - [108] I¦m in and everything is running smoothly ________________________________ SOTI recruiting
JFxSummoner	Posted - 2006.11.02 18:36:00 - [109] Ok i am stuck in the "entering game as" screen for 10 mins now.........
Tykari Gallente	Posted - 2006.11.02 18:37:00 - [110] After a long wait of being stuck in character enter game, I did get through and I am now in the game. So be patient, and hope it doesn't crash again. ------ In my memories is still see the waves. The light and the energy pulsing, forming shapes so complex and beautiful. It is a tale none will ever believe. The tale of the day when time stopped a
Popsikle Caffeine Commodities Company Namtz'aar k'in	Posted - 2006.11.02 18:37:00 - [111] Edited by: Popsikle on 02/11/2006 18:37:30 Originally by: Karles Would be nice to see what happens and why on Eve's first page... At least not wandering on forums... But that's not a nice figure for CCP, isnt? hmmm... http://myeve.eve-online.com/news.asp Right side of page? See that little article under announcements? Granted this ones not here yet, but it was a quick outage....No need to write up some article on something that didnt affect alot of players. __________________________________________ -= We Fly for our people =- -= I fly for Blood =-
Irgiz Xenobytes Against ALL Authorities	Posted - 2006.11.02 18:37:00 - [112] I got stuck on Entering game as... with my main character, but then was able to log in one of my secondaries :)
Estelle Neimar	Posted - 2006.11.02 18:38:00 - [113] Originally by: Tykari After a long wait of being stuck in character enter game, I did get through and I am now in the game. So be patient, and hope it doesn't crash again. Same here. And yes patience helps. :)
Drako Krakin	Posted - 2006.11.02 18:38:00 - [114] I am getting this one Your character is located within (*****), which is currently loading. Please try again in a moment. Well a moment has come and gone - and still i wait.

Serathu Forum Moderator Interstellar Services Department	Posted - 2006.11.02 18:39:00 - [115] To answer the questions about problems getting back into the game - this is due to heavy load on the servers as a large number of people try and log back in after the earlier TQ issues. Just be patient and bear with it - things should be working once the servers settle down. I hope that helps! \| Forum Rules \| CAOD Rules \| CRC Website \| [email protected] \|

Tyr Vaantau Amarr Peregrin Avionics	Posted - 2006.11.02 18:40:00 - [116] Originally by: Serathu To answer the questions about problems getting back into the game - this is due to heavy load on the servers as a large number of people try and log back in after the earlier TQ issues. Just be patient and bear with it - things should be working once the servers settle down. I hope that helps! Heh, I was just about to suggest that. :D http://i6.photobucket.com/albums/y206/0loweo/EVEbannerx.gif Signature filesize exceeds max limit of 24000 bytes. Mail us if you have questions -Eldo
Morris Falter The Collective Against ALL Authorities	Posted - 2006.11.02 18:40:00 - [117] Thanks for the updates - will try in a short while. -- Collective: Ghost Wing
Victor Valka Caldari Deep Core Mining Inc.	Posted - 2006.11.02 18:40:00 - [118] Holy Batman! Traffic advisory spam!
Vaccus Animus	Posted - 2006.11.02 18:40:00 - [119] Iv got in now, patience is a vertue ;)
Estelle Neimar	Posted - 2006.11.02 18:46:00 - [120] Actually I'm impressed the tech people got the server back up so fast. And it's not like this is some major setback, it just gives us something to chit chat about. BUT, lag and instability are serious issues, as I am sure CCP staff is well aware of.
Smartislarti Imperial Shipment	Posted - 2006.11.02 18:46:00 - [121] I'm in. But nowhere to go with all that traffic warnings. Maybe I should start killing hamsters in high sec belts.
Victor Valka Caldari Deep Core Mining Inc.	Posted - 2006.11.02 18:57:00 - [122] TQ seems healthy. No lag in sight. I don't care who fixed it but good job!
Popsikle Caffeine Commodities Company Namtz'aar k'in	Posted - 2006.11.02 19:04:00 - [123] Originally by: Ari Xali I'm in - weird thing is that the mission I was doing has disappeared - no gates , nothing - I can warp to the location but nothing is there Really annoying - tried jumping out system entered and came out station - nothing. anyone else with this - I had completed it - just wanted my loot cans Loot cans and mission status dont survive reboots. __________________________________________ -= We Fly for our people =- -= I fly for Blood =-
Ari Xali Caldari Raddick Explorations	Posted - 2006.11.02 19:04:00 - [124] I'm in - weird thing is that the mission I was doing has disappeared - no gates , nothing - I can warp to the location but nothing is there Really annoying - tried jumping out system entered and came out station - nothing. anyone else with this - I had completed it - just wanted my loot cans Roughnecks Forever!
Roshan longshot Gallente Order of the Arrow	Posted - 2006.11.02 19:09:00 - [125] One of the benifits to being a casual GMT-4 player...I dont have to deal with all this crap...I just read about it, and by the time I log in...its all fixed Free-form Professions, ensure no limetations on professions. Be a trader, fighter, industialist, researcher, hunter *pirate* or mixture of them all. [i]As read from the original box.
Mosq Pator Tech School	Posted - 2006.11.02 19:17:00 - [126] Originally by: Michael Anthony There is no soapbox, little immature person. I am tired of being silenced like in the USSR. So what if he laughs in my face, I have been in customer service all my life and the way to deal with customers is NOT to make them feel like they dont matter, the way is to make them feel important and to let them know that you are trying. Deleting a post here 1 minute after posting which has no vulgarity, and no inappropriate or harmful content is simply dictatorial and it shows that customers do not matter. If he or you wish to laugh in my face, then go take some management and marketing courses or something, be an adult Mr. Mosq. Because the fact of the matter is not only am I right, but everybody here is right, except for those who treat customers badly. We all know there was a server outage, and we deal with it by posting stuff. It takes the edge off of the frustration. Let them do it, moderate for harmful or vulgar content. When the issue is over with, delete the thread. Real easy... You telling me, Mr. Mosq, that you actually do not agree with this? Michael Anthony The soapbox is only getting bigger I see. Save your freedom of speech monologues for situations where it does matter. CRC reacted quite apt by creating a thread on the subject almost immediately. A mature costumer would've read the notice and waited for more updates. Escalating the issue is your right as a costumer, but calling it 'mature' to escalate within half an hour in the pedantic way you did is laughable. Apparently you're one of those people who, when the cable dies, immediately picks up the phone, dials the providers phonenumber, hears the "we are aware of the problems in your area and are working on it"-tape and still stays on the line to get satisfaction from yelling at the costumer rep. Mosq
Nyphur Pillowsoft Interstellar Starbase Syndicate	Posted - 2006.11.02 19:22:00 - [127] Originally by: Michael Anthony I am tired of being silenced like in the USSR. Oh man, my face hurts from laughing. Hahaa. Eve-Tanking.com - For tanking spreadsheet and resources.

kieron	Posted - 2006.11.02 19:45:00 - [128] Here is the initial report from the IT team in London. More details will follow as they become available. At least one of the new machines suffered a hardware failure and that was compounded by a configuration error on one of the other machines. The configuration error cascaded to other machines resulting in TQ crashing. The configuration error has been resolved, the failed hardware removed and everything appears to be running fine at this time. kieron Community Manager, EVE Online

Bado Sten Minmatar Accretion Dynamics C O I N Alliance	Posted - 2006.11.02 19:49:00 - [129] Originally by: kieron Here is the initial report from the IT team in London. More details will follow as they become available. At least one of the new machines suffered a hardware failure and that was compounded by a configuration error on one of the other machines. The configuration error cascaded to other machines resulting in TQ crashing. The configuration error has been resolved, the failed hardware removed and everything appears to be running fine at this time. Thanks Kieron, for the update. Being a SysAdmin myself, I know that Mr. Murphy can show up now and again -- Vivian: You go too far, Marlowe. Marlowe: Those are harsh words to throw at a man, especially when he's walking out of your bedroom.
Skraelingz Gallente Gallente Federal Bank Ratel Alliance	Posted - 2006.11.02 20:10:00 - [130] the fun of computers build your new and shiney with brand new hardware that just happens to be bad... happens to eeeeveryone. -----------------------------------------------
Montague Zooma Imperial Dreams Curatores Veritatis Alliance	Posted - 2006.11.02 20:51:00 - [131] So is it safe to assume there will be further performance issues until the failed hardware is replaced? When will Eve have to be taken offline again in order to replace the failed unit(s)?
Neue Regel Minmatar Deadly Metal Incorporation Namtz'aar k'in	Posted - 2006.11.02 22:46:00 - [132] The lag is exactly as it was prior to this upgrade. 10 seconds to open a cargo container is space is not acceptable. This is in Molden Heath... Also, just now, we all just got booted from the game. Are you not entertained!
Omuro Takeda	Posted - 2006.11.02 23:18:00 - [133] Cheers CCP, lag has gone as far as I can tell! Also, great job dealing with the crash today, took you less than an hour to figure it out, but I guess it was expected on the first day with the new HW Omuro
Michael Anthony Caldari Cheers Restaurant and Bar Nova Republic	Posted - 2006.11.03 01:11:00 - [134] Originally by: Popsikle How can you speak, when you have no mouth! By the way, in case you missed the notice, You have no rights on the internet, or on a message board, that you dont own and run. So before you go expecting free speech and all that jazz, you should realize some things... Oh yea, on top of that, If you dont like it, quit, we wont miss your additude. Also, Hello. [/quote sigh you immature people just frustrate me so much... read what i said... read what you quoted from me... never once did i say i have the right to free speech... what I said is customer service read ... read ... read.... you think i have attitude? have you checked yours? read... remember ... reading is fundamental
Michael Anthony Caldari Cheers Restaurant and Bar Nova Republic	Posted - 2006.11.03 01:23:00 - [135] Now just to clear things up since I have not been to this topic for a while... I am not, never was angry or disappointed that the server went down. I had a long skill training, and with this outage, i merely lost 1 hour of training time... im not worried about that, nothing of mine was in any danger. I am thrilled with the Devs that they are constantly upgrading things, having used computers all my adult life, I know that things that can go wrong do go wrong.. this is my problem. When there is an outage in any network service, the customers tend to go to forums to let out their frustrations... this is ok.. this is what we as human beings do... my problem is that the Moderator of this thread treated those customers poorly like they didnt matter... this is NOT a free speech issue... this is an issue of lack of customer service skills. Instead of going around telling people to stop spamming and deleting posts, he should have kept the customer base calm by offering his understanding and his desire to help the customers... he should have been giving updates every 10 minutes on what he is doing to get the information for the customers.... instead he ordered people to stop posting, he judged people for having their fun on the message boards because the game was down.. this is what we human beings do... when we cant play, we post... I am certain that Imaran has kept up with this thread, assuming that he did, I must commend him for reading my post and understanding my complaint, because he did not delete my post. Thank you Imaran... you are forgiven. To the 2 people who replied to my post... please READ before you comment... my first replier didn't even understand what I wrote. my second replier didnt take the time to read and just threw words in my mouth... very bad form, very immature... Customer service is all that any profit making company has... Any rival company can jump up, make another space game and begin competition with CCP... When that happens, and it will.... CCP can try to keep up, they can try to be more innovative... maybe they will succeed at this, maybe not... BUT, if CCP maintains a high level of customer service, we will all stay loyal to CCP and Eve Online.. The Moderator of this thread is a representative of CCP... in order to keep CCP making money, all representatives must treat those who pay them money like gold... it is the basis of any enterprise. If you are not going to read this post and make a half effort to understand it... dont waste my time and reply... just move on, no reason to even get involved. Once again, Imaran ... thank you for using your powers on the side of good and allowing this discussion to continue Michael Anthony
Bohoba Caldari The Dark Angles	Posted - 2006.11.03 03:20:00 - [136] Originally by: kieron Here is the initial report from the IT team in London. More details will follow as they become available. At least one of the new machines suffered a hardware failure and that was compounded by a configuration error on one of the other machines. The configuration error cascaded to other machines resulting in TQ crashing. The configuration error has been resolved, the failed hardware removed and everything appears to be running fine at this time. I hate those :) Have the IT set the thermostate to 50deg F and get gerbles to run the fans around the system Oh and put on a coat it will get cold good thing is beer stays cold too :) Hats off to CCP so far I still have to hit Jita or a BIG blob and see how it goes Get Into the Game it makes it fun for all
MoMurda	Posted - 2006.11.03 04:15:00 - [137] I cant get a connection to the Tranquility server, and when i go to the eve-online.com website every link is down. I cant contact anyone because my Client wont connect to the server, and when i click on "support" is sends me to a dead link. Can someone help me please, or is this happining to everyone? thanks for your time.
Sylthi Minmatar Coreward Pan-Galactic	Posted - 2006.11.03 05:53:00 - [138] They said that they only wanted serious and constructive comments here. Ok then. How about this one: We have been having more and more problems on the server side with all of the following: bandwidth, massive human error, processing power, massive human error, configuration mistakes, massive human error, hardware failures, and even some minor human error thrown in there. Right? On the client side, I think everyone can agree that some fairly poor coding was done with the last patch. Again, right? So, the question is how do we move forward knowing that mistakes were made, right? From my perspective, MOST of this comes down to one problem: personnel. It's obvious to me that you don't have the RIGHT people in the RIGHT places, or you simply don't have ENOUGH people in the right places. How about moving the servers to an area with better trained people or a more available work force? Or an area with just MORE ISP backbone companies to choose from so they have incentive to keep you up and running or you'll go to the competition? Yes, you might have to move the worldwide server cluster to a different country besides England. Or offering much higher incentives to bring much needed higher quantity and quality people to Iceland? From my point of view, as an IT manager, all of the problems you have been having lately can be traced back to a group of limited factors: poor management, poor staffing, or poor performance out of the staff you have. Until you address these issues, you will continue to have the ongoing issues you have until eventually the problems magically go away because your entire business process has ground to a complete halt. So, there you go. Take my advice or leave it. You wanted constructive. I've given you how to fix your problems. Now you have to choose whether you WANT to fix them BAD enough or not. Its up to you guys as it always has been. Good luck with all the ongoing efforts. * *
Nethelak	Posted - 2006.11.04 10:13:00 - [139] I don't know if this is the correct place to post, but I cannot create a new topic for some reason. After 2 weeks I have Eve! I downloaded the client, which wouldnt work due to corruptions, so I bought the disc, which alos wouldnt work because it was out of date (ú30 wasted ) and finally, I downloaded the client from a friends computer and applied it onto my own. Right, so I got online today, but I have a problem. All of the text (including the startup screen, all windows - everything!)is unreadable, I managed to create a character by guessing which button did what, and now I have actually started playing, I cannot read the tutorials, see what anything says, so basically I cant play. Here is a screenshot of what it looks like (and yes that isnt low resolution version, whats that shows is what I see. [URL=http://imageshack.us][/URL] Does anyone know what the problem is or what could fix this? I have tried to edit options but I cannot read them, I managed to change text size from 10 to 12, but that didnt make any noticable difference. Also, my DirectX and graphics drivers are upto date (I player World of Warcraft and that is fine). Awaiting replies. Can't wait to start playing, Thanks
Nethelak	Posted - 2006.11.04 10:15:00 - [140] Mmm sorry about that image above, it is meant to be a link, no edit option?

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