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Author	Thread Statistics \| Show CCP posts - 4 post(s)
Arakk Caldari VersaTech Interstellar Ltd. SMASH Alliance	Posted - 2006.11.10 22:27:00 - [1] I keep getting this message when i start singularity up...is there something wrong with mine? or is it merely down for the last day or so?
Arakk Caldari VersaTech Interstellar Ltd. SMASH Alliance	Posted - 2006.11.10 22:27:00 - [2] I keep getting this message when i start singularity up...is there something wrong with mine? or is it merely down for the last day or so?
Mr Ninjaface Minmatar Shurekin INC	Posted - 2006.11.10 22:29:00 - [3] closed for fanfeast . When you fly around the world to hang out with a bunch of nerds and buy the devs bree you can have the test server to your self too MY thoughts on Kali
Mr Ninjaface Minmatar Shurekin INC	Posted - 2006.11.10 22:29:00 - [4] closed for fanfeast . When you fly around the world to hang out with a bunch of nerds and buy the devs bree you can have the test server to your self too MY thoughts on Kali
Arakk Caldari VersaTech Interstellar Ltd. SMASH Alliance	Posted - 2006.11.10 22:37:00 - [5] lame...but thx : D
Arakk Caldari VersaTech Interstellar Ltd. SMASH Alliance	Posted - 2006.11.10 22:37:00 - [6] lame...but thx : D

Jiekon	Posted - 2006.11.10 22:58:00 - [7] lame? we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. I'd rather not have players turning up in dreads trying to gank people for giggles. Just remember, your access to singularity is a GIFT, not a right. ___________________________ ~Jiekon Known Issues Bug Reporting ███████████████ ███████████████ ███████████████ ███████████████ ███████████████

ArchenTheGreat Caldari Yesodic Nomads Corp Triumvirate.	Posted - 2006.11.10 23:04:00 - [8] Originally by: Jiekon ...where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. Whish I could say that about Tranquility. Oh, well... good luck with testing Kali.

Jiekon	Posted - 2006.11.10 23:05:00 - [9] Edited by: Jiekon on 10/11/2006 23:05:58 theres only ~64 players on SISI max at the moment though EDIT: P.s: normal testing procedures will return after fanfest :) ___________________________ ~Jiekon Known Issues Bug Reporting ███████████████ ███████████████ ███████████████ ███████████████ ███████████████

Atar Perpetua Umbra Brotherhood Of Steel	Posted - 2006.11.10 23:43:00 - [10] Well personally I think it would be cool to allow players on so we could talk to people at the fan-fest so we can know what those of us that need to work and can't go are missing!


Jiekon	Posted - 2006.11.11 00:12:00 - [11] thats why we have forums. The only players in SISI are those participating in the PVP Tournament, so they will be fighting, not chatting to you. ___________________________ ~Jiekon Known Issues Bug Reporting ███████████████ ███████████████ ███████████████ ███████████████ ███████████████

Rual Storge Caldari Vengeance of the Fallen Imperium Alliance	Posted - 2006.11.11 01:45:00 - [12] although it seems like an anoyance to us, its very logical for them to use the test server for the tourney than to setup a whole new server for an event that will only last a little while. Rual Storge, Battlestars
ArchenTheGreat Caldari Yesodic Nomads Corp Triumvirate.	Posted - 2006.11.11 08:02:00 - [13] Originally by: Rual Storge although it seems like an anoyance to us, its very logical for them to use the test server for the tourney than to setup a whole new server for an event that will only last a little while. They could probably do it in Jove space. No player would harass them there. Problem is lag on Tranquility.
Jim McGregor Caldari	Posted - 2006.11.11 09:03:00 - [14] Edited by: Jim McGregor on 11/11/2006 09:03:16 Originally by: Jiekon we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. Do they still recognize the game? Yeah, im naughty. :) --- Eve Wiki \| Eve Tribune \| Eve Pirate
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.11 10:35:00 - [15] Edited by: RobW1 on 11/11/2006 10:35:59 I'm sorry but saying that our access to SiSi is a GIFT upsets me a little. If we, regular players, didn't have access (not that we've had a VAST amount in the last 3 weeks anyway) then testing for this new release would take HOW MUCH LONGER? Alot for sure. Ask any company that uses "customer" testing to test out it's products... it's a hell of a lot quicker, and a hell of a lot more useful than just in-house testing. So it's fine that the PvP tournament uses SiS, but it would have been nice to have been told, or for it to be put on the MOTD. It's another example of lack of communication from CCP, IMHO.
Ingols	Posted - 2006.11.11 10:49:00 - [16] Originally by: Jiekon lame? we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. I'd rather not have players turning up in dreads trying to gank people for giggles. Just remember, your access to singularity is a GIFT, not a right. Wait, I thought that's what Eve is all about?

Jiekon	Posted - 2006.11.11 10:51:00 - [17] Originally by: RobW1 Edited by: RobW1 on 11/11/2006 10:35:59 I'm sorry but saying that our access to SiSi is a GIFT upsets me a little. If we, regular players, didn't have access (not that we've had a VAST amount in the last 3 weeks anyway) then testing for this new release would take HOW MUCH LONGER? Alot for sure. Ask any company that uses "customer" testing to test out it's products... it's a hell of a lot quicker, and a hell of a lot more useful than just in-house testing. So it's fine that the PvP tournament uses SiS, but it would have been nice to have been told, or for it to be put on the MOTD. It's another example of lack of communication from CCP, IMHO. I`m sorry you feel upset about my comments, but it is true. Singularity is CCP's test server. They control who accesses it and who doesn't. If they decide that they are going Many people think it is their god given right to access the test server, but this isn't the case. I agreee that without player help, Kali testing would be a more complicated matter and we ARE gratefull for the valuable input gained by our players. As for the lack of communication, LeMonde did make a post here regarding the matter. ___________________________ ~Jiekon Known Issues Bug Reporting ███████████████ ███████████████ ███████████████ ███████████████ ███████████████

Ishana Minmatar The Black Rabbits	Posted - 2006.11.11 11:43:00 - [18] Originally by: Jiekon Originally by: RobW1 Edited by: RobW1 on 11/11/2006 10:35:59 I'm sorry but saying that our access to SiSi is a GIFT upsets me a little. If we, regular players, didn't have access (not that we've had a VAST amount in the last 3 weeks anyway) then testing for this new release would take HOW MUCH LONGER? Alot for sure. Ask any company that uses "customer" testing to test out it's products... it's a hell of a lot quicker, and a hell of a lot more useful than just in-house testing. So it's fine that the PvP tournament uses SiS, but it would have been nice to have been told, or for it to be put on the MOTD. It's another example of lack of communication from CCP, IMHO. I`m sorry you feel upset about my comments, but it is true. Singularity is CCP's test server. They control who accesses it and who doesn't. If they decide that they are going Many people think it is their god given right to access the test server, but this isn't the case. I agreee that without player help, Kali testing would be a more complicated matter and we ARE gratefull for the valuable input gained by our players. As for the lack of communication, LeMonde did make a post here regarding the matter. I think the problem is more the condicending way you're "informing" people of why they can't log on. The way you come across it feels like we should thank CCP on our bare knees to help you test stuff. Well I won't thank you and I think we deserve a little more respect form the people we are paying to make this game. _________________________________________________________
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.11 11:47:00 - [19] Could CCP perhaps put something in the KALI forum with regards to when the test server will be back available to us? I don't look in the Events forum, so I had no chance of spotting LeMonde's post (plus we've been told to keep Kali discussion in the KALI sub-forum, and to me that implies stuff relating to SiSi too). Maybe CCP should take SiSi away from us completely, that way many of us won't be torn between two worlds.. In one world we just say "Screw it, SiSi isn't reliably available to us, so why bother trying to help test". In the other world we think that if we help test even just a little bit, that we might be able to help CCP out, and make Kali GREAT.
Raste Shinra Lotka Volterra	Posted - 2006.11.11 14:07:00 - [20] Originally by: Jiekon Many people think it is their god given right to access the test server, but this isn't the case. What a bunch of ****-head players, trying to help test a game for free that they're paying for. You deserve so much better. First time I've heard god brought into it though. Let me try it...God I hope you're never on the other side of a resume if I'm hiring customer service.

Kunming Amarr adeptus gattacus Lotka Volterra	Posted - 2006.11.11 14:13:00 - [21] Originally by: Raste Originally by: Jiekon Many people think it is their god given right to access the test server, but this isn't the case. What a bunch of ****-head players, trying to help test a game for free that they're paying for. You deserve so much better. First time I've heard god brought into it though. Let me try it...God I hope you're never on the other side of a resume if I'm hiring customer service. QTF, CS keeps threating the whole community as pimple faced kids who say "0M6, H4X!" every second word they use. There are teachers, doctors, police officers, managers and CEOs amongst us, you better change that attitude of yours towards your customers or you're sorely going to regret it in the future.
Jim McGregor Caldari	Posted - 2006.11.11 14:29:00 - [22] Edited by: Jim McGregor on 11/11/2006 14:32:56 Umm... not sure why people are upset? Jiekon is right. The test server isnt included in the subscription. You cant make any demands for it to be up, or accounts to be activated etc. If you dont want to help ccp test stuff, there are plenty of other people who will... im not sure what the problem is here? If its about the "god given right"-comment, was it really that bad? People are very sensitive here.... --- Eve Wiki \| Eve Tribune \| Eve Pirate
Gouglash Cutting Edge Incorporated RAZOR Alliance	Posted - 2006.11.11 14:32:00 - [23] Jiekon isn't being condescending, he's just telling you how it is. If you can't handle the fact that SiSi is not included in your subscription, that's your problem, not a fault in Jiekon's matter-of-fact attitude here. SiSi is apparently up enough for hundreds or thousands of bug reports to be filed. Maybe you just aren't as important as you think you are.
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.11 14:45:00 - [24] Originally by: Jim McGregor Edited by: Jim McGregor on 11/11/2006 14:32:56 Umm... not sure why people are upset? Jiekon is right. The test server isnt included in the subscription. You cant make any demands for it to be up, or accounts to be activated etc. If you dont want to help ccp test stuff, there are plenty of other people who will... im not sure what the problem is here? If its about the "god given right"-comment, was it really that bad? People are very sensitive here.... I don't think anyone here has said that it is included in our subscription. That being said it would be too hard for some actual information about SiSi unavailability to posted in the Kali forum would it? The problem here is lack of information. There are others, but that's the main one that gets in my mind.
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.11 14:49:00 - [25] Originally by: Gouglash Jiekon isn't being condescending, he's just telling you how it is. If you can't handle the fact that SiSi is not included in your subscription, that's your problem, not a fault in Jiekon's matter-of-fact attitude here. SiSi is apparently up enough for hundreds or thousands of bug reports to be filed. Maybe you just aren't as important as you think you are. Again, no one has mentioned subscription. You don't know how many bug reports have been filed, as you're not CCP. Granted there have been many pages in the thread at the top of this sub-forum, and granted there are probably more. There could also potentially be a lot more if people received communication around SiSi, by that I mean : * Availability (or lack of it) * Focus area * believed-to-be-fixed areas (there have been two or three patches since the initial build of Kali on the server, but nowhere has there been information on what has been fixed, if we knew that we could retest if required, or ignore areas if they are being focused on). I agree Jiekon wasn't been condescending, but I can also see how many people may take his comments "the wrong way".
Jim McGregor Caldari	Posted - 2006.11.11 14:49:00 - [26] Originally by: RobW1 Originally by: Jim McGregor Edited by: Jim McGregor on 11/11/2006 14:32:56 Umm... not sure why people are upset? Jiekon is right. The test server isnt included in the subscription. You cant make any demands for it to be up, or accounts to be activated etc. If you dont want to help ccp test stuff, there are plenty of other people who will... im not sure what the problem is here? If its about the "god given right"-comment, was it really that bad? People are very sensitive here.... I don't think anyone here has said that it is included in our subscription. That being said it would be too hard for some actual information about SiSi unavailability to posted in the Kali forum would it? The problem here is lack of information. There are others, but that's the main one that gets in my mind. It goes up and down several times per day. The client tells you if its up or down. Thats all the info you should need, no? --- Eve Wiki \| Eve Tribune \| Eve Pirate
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.11 14:53:00 - [27] No How about some information on the MOTD about it's use for Fanfest? How about some sort of thread indicating what is fixed, or believed-to-be-fixed issues? How about some sort of thread indicating focus areas?
Jim McGregor Caldari	Posted - 2006.11.11 14:56:00 - [28] Edited by: Jim McGregor on 11/11/2006 14:56:12 Originally by: RobW1 No How about some information on the MOTD about it's use for Fanfest? How about some sort of thread indicating what is fixed, or believed-to-be-fixed issues? How about some sort of thread indicating focus areas? Well yeah, but this thread was about the server being up or down, wasnt it...? I agree it would be great with more info on what needs testing. Been saying that since I tried the test server for the first time. But that wasnt what Jiekon was commenting on... Oh well. Go watch EveTV btw, they are broadcasting from the fan fest in 6 minutes. Check General Discussion sticky. --- Eve Wiki \| Eve Tribune \| Eve Pirate
Katana Seiko Made in Germany	Posted - 2006.11.11 15:04:00 - [29] A news entry like "SiSi will be taken off public for Fanfest PVP Tournament" would be nicer than just informing us that way. The people that need to work or don't plan to go on that Fanfest at all wouldn't go and check out the Fanfest Forum in all details... But still they would like to see WHY their beloved SiSi won't accept their connection... Regards -Katana PS: I don't think that it's a right... It's more of both an honour and a drug you feed us with, testing the long-awaited new content in an easy and more controlled environment... 0.0 without oversized egos that blow you up and kill you just for being there and noone caring... --- The future begins now - in EVE we live it, in real life we create it!
Ishana Minmatar The Black Rabbits	Posted - 2006.11.11 16:25:00 - [30] I could care less if i can acces sisi or not. Fact is that I don;t like the way some CCP people treat the player base. If my boss would hear me talk to our clients like CCP does. "our service is a gift not a right, if you don't like it just leave" then I'm sure I'd be looking for a new job the next day. _________________________________________________________

10bears	Posted - 2006.11.11 16:35:00 - [31] Eve is a product, nothing more. If devs continue to be unprofessional in thier manner, there will be less EVE sold.
Belzita Gallente	Posted - 2006.11.11 16:59:00 - [32] Yea the lack of information from CCP is annoying.. like last time when they changed to the latest DX9 and expected pepz to have that.. we all know how many posts there was then about it.. Altho they have improved on that this time they have made a program to convert to 3D instead and made a post about it. I know the access to SISI is a priviliage not a right.. but like said they could atleast have made a post about it in the KALI section, or on the MOTD.. how hard would that be....
Mrmuttley House of Tempers	Posted - 2006.11.11 17:35:00 - [33] Oh dear what a poor perspective some people have. Eve tranquility server is the game you pay for. SiSi is a test area where the dev team and bughunters like to see people testing contructivley and tolerate people just getting one step ahead of the rest of the eve population. Jeikon has politely let you know that Sisi is being used for the fanfest. He did not say anything like "like it or leave" As for suggestions that the news item be posted or a MOTD. I am prepared to bet 10 million isk that if they had done that then there would be more complaints not less. At the end of the day SiSi is there for testing around 300+ days a year. A big chunk of "testing" that is done by the players is the players testing setups or playing a counterstrike version of the game in FFA for a break from the regular game. I am no exception to that. That being said if CCP feel that SiSi could be put to better use running a PvP tournament for their most loyal customers then thats their right and anyone getting upset at this doesn't really understand the bigger picture IMHO. FWIW I was going to spend a few hours over the weekend testing. Unlike a few people I can accept that my plans will have to wait. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Time for a new Sig. Any Ideas?
Lord Sid Minmatar Lordless	Posted - 2006.11.11 17:57:00 - [34] I've actually wanted to help testing, but considering every time I try to logon to sisi it's either maxed out, down for the count, or not available. I really don't feel like waiting two hours in queue just to help test out new features. This isn't worth my time. I'm not getting paid for this. The only real benefit I get is by bug reporting Kali might suck that much less. Access to Sisi is not a right. But it is a responsibility of the Dev team to make it available for its purpose, testing. It's ironic that the Devs feel that a PvP tournament is more important then a weekend of testing. So essentially how I feel is if Sisi is not available to use when I want to (i.e. my free unpaid time) then I won't do any more testing. That's one less tester, and I'm sure I'm not the only one who feels this way. -=Lucy in the Sky with Diamonds=-
Spaja Saist Gallente Knights of Retribution	Posted - 2006.11.11 18:25:00 - [35] Originally by: Jiekon lame? we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. I'd rather not have players turning up in dreads trying to gank people for giggles. Just remember, your access to singularity is a GIFT, not a right. Remember that next time you are asking people to help you test expansions. Testing expansions for the Devs is a gift from the players not a right. We are this close to Kali release and you are holding a ******* pvp tournament on the only test server you have. Dumb fricken idea.
Spaja Saist Gallente Knights of Retribution	Posted - 2006.11.11 18:30:00 - [36] Originally by: Jim McGregor Edited by: Jim McGregor on 11/11/2006 14:32:56 Umm... not sure why people are upset? Jiekon is right. The test server isnt included in the subscription. You cant make any demands for it to be up, or accounts to be activated etc. If you dont want to help ccp test stuff, there are plenty of other people who will... im not sure what the problem is here? If its about the "god given right"-comment, was it really that bad? People are very sensitive here.... How about because they beg for us to help them test their buggy ***** game then they turn around and treat said testers like crap for asking why the test server isn't up. The Devs of this game are really turning into condescending *****s.
Athena Minoko	Posted - 2006.11.11 18:31:00 - [37] Edited by: Athena Minoko on 11/11/2006 18:32:28 I too, would love to help test. I've managed to get on Singularity ONCE in the entire time I've been subscribed to this crummy game. I think I'm just going to give up trying - Kali is going to be a mess probably - it's been delayed forever - anyhow, so there's nothing we can do as players except continue to enjoy the wonderful courteous professional customer service. Edit: Oh, and I love my forum Pic. Thank you
Spaja Saist Gallente Knights of Retribution	Posted - 2006.11.11 18:34:00 - [38] Originally by: Mrmuttley Oh dear what a poor perspective some people have. Eve tranquility server is the game you pay for. SiSi is a test area where the dev team and bughunters like to see people testing contructivley and tolerate people just getting one step ahead of the rest of the eve population. Jeikon has politely let you know that Sisi is being used for the fanfest. He did not say anything like "like it or leave" As for suggestions that the news item be posted or a MOTD. I am prepared to bet 10 million isk that if they had done that then there would be more complaints not less. At the end of the day SiSi is there for testing around 300+ days a year. A big chunk of "testing" that is done by the players is the players testing setups or playing a counterstrike version of the game in FFA for a break from the regular game. I am no exception to that. That being said if CCP feel that SiSi could be put to better use running a PvP tournament for their most loyal customers then thats their right and anyone getting upset at this doesn't really understand the bigger picture IMHO. FWIW I was going to spend a few hours over the weekend testing. Unlike a few people I can accept that my plans will have to wait. Most loyal customers? What the **** is that comment about? So because I don't go to one of their stupid fanfests I'm not loyal. So I guess all the money I've paid them over the last 3 and a half years is not showing loyalty?
Kirov VIII	Posted - 2006.11.11 18:41:00 - [39] Quote: Just remember, your access to singularity is a GIFT, not a right. I think which you laught ? You have a another solution : pay 200-300 BH for play only on this server !!! With the numbers of bugs on SiSi and after on TQ ... You need to add a second test server yes ! One alpha test server, one beta test server and TQ because the number of bug on TQ after a patch it's a catastrophe !!! Watch the number of patchs on Dragoon and number of bugs still actually on TQ ! Players make bug report for free and for somes bug, CCP don't patch and don't give any answers !
Arakk Caldari VersaTech Interstellar Ltd. SMASH Alliance	Posted - 2006.11.11 19:30:00 - [40] Originally by: Spaja Saist Originally by: Mrmuttley Oh dear what a poor perspective some people have. Eve tranquility server is the game you pay for. SiSi is a test area where the dev team and bughunters like to see people testing contructivley and tolerate people just getting one step ahead of the rest of the eve population. Jeikon has politely let you know that Sisi is being used for the fanfest. He did not say anything like "like it or leave" As for suggestions that the news item be posted or a MOTD. I am prepared to bet 10 million isk that if they had done that then there would be more complaints not less. At the end of the day SiSi is there for testing around 300+ days a year. A big chunk of "testing" that is done by the players is the players testing setups or playing a counterstrike version of the game in FFA for a break from the regular game. I am no exception to that. That being said if CCP feel that SiSi could be put to better use running a PvP tournament for their most loyal customers then thats their right and anyone getting upset at this doesn't really understand the bigger picture IMHO. FWIW I was going to spend a few hours over the weekend testing. Unlike a few people I can accept that my plans will have to wait. Most loyal customers? What the **** is that comment about? So because I don't go to one of their stupid fanfests I'm not loyal. So I guess all the money I've paid them over the last 3 and a half years is not showing loyalty? furthermore, wtf kind of definition do you have for 'most loyal'...ahh you mean the richest customers with no real life responsibilities that can afford to fly overseas for several days to play a video game...ahh yeah im not that loyal. i see since we dont have more money than we do blood cells and we have families and jobs that dont say its ok to fly overseas to play a video game for several days...we're not loyal enough. basically if you have the money and time to give ccp they'll give you a lag free environment...ahh thats why tranq gets laggier every day and all the threads involving imbalance take months to years to be adressed. this thread for me was just out of curiosity because i dont have the time to check every fricken thread about why i cant connect...but it has brought up some rather interesting issues involving the test server and our feedback... ahh yeah and as someone said before...brilliant idea to shut down the test server testing kali content this close to "release" with more problems than solutions still present. then again wow's expansion was just pushed back a month, so theres some more time to try and scoop some new customers... isnt the new warhammer coming out too?

Tetovo Caldari Art of War Anarchy Empire	Posted - 2006.11.11 20:15:00 - [41] I don't really care about this gift/right crap, when is the tournament over?
TomParad0x Caldari adeptus gattacus Lotka Volterra	Posted - 2006.11.11 21:11:00 - [42] You know, while the general idea that they could have informed us ahead of time may be true, i honestly don't see what *****ing and moaning and flaming to / at the devs now is going to do about it. Yes, they could have stuck it on the launcher page, but they didnt... oh well? Whats done is done, get over it, its not the end of eve for christ sake... Also, as the post above me said, when will it be back up? Sig offline till i fix my domain...
Xoduse Beasts of Burden Veritas Immortalis	Posted - 2006.11.11 21:58:00 - [43] Originally by: Jiekon lame? we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. I'd rather not have players turning up in dreads trying to gank people for giggles. Just remember, your access to singularity is a GIFT, not a right. Why do DEVs reply to measly little threads asking why SiSi isnt up and never state their opinion on all the threads in this forum about game balance? scratches head ---------------------
Breyghun	Posted - 2006.11.11 23:44:00 - [44] I am very grateful to have access to the test server. It's interesting to try out new stuff in a relatively risk free environment. When something doesn't go right I can report it and thus improve my playing experience when the new software is launched. My subscription feels like it's going towards the entire EvE experience, which in my mind includes the test server. It doesn't matter if I really am paying, or not for the test server. If my access disappeared I would feel like I was getting less value for money. Of course the guys who have paid good money to fly to the Fest should be allowed to enjoy their PvP tourney. I am guessing the Dev in question isn't using his native language and sometimes this results in English being spoken/written in a more matter of fact way! The guys would probably acknowledge that they should have put up a message on the intro screen for the test server telling us why we can't log on - it's just a common courtesy, it's just good service in a commercial relationship with your customers. Whenever in my business I have to decide how to treat my customers I think of class leaders and how they would fix the problem. I guess the team should think about how Amazon, Virgin Airlines, Majestic Wines et al would run the customer communication/services department. Not being able to control every utterance of your team comes with growth and all small companies have the same challenge as the business grows beyond the things that worked when it was a start up. Bear with the team... they are learning!
Grey Area Caldari	Posted - 2006.11.11 23:55:00 - [45] I'd only request, that you update the MOTD on the singularity server to say "Server out of action during Fanfest" and an expected date when it might be available again. Normal CCP problem...it's not what you DO; it's the lack of information you give us... --- Monty Pythons spoof of the EVE Forums; Palin: "Is this the right room for an argument?" Cleese: "I've told you once."
Lord Sid Minmatar Lordless	Posted - 2006.11.12 15:15:00 - [46] So what happened to this thread and why did it suddenly disappear? Too much truthiness? -=Lucy in the Sky with Diamonds=-
TomParad0x Caldari adeptus gattacus Lotka Volterra	Posted - 2006.11.12 16:02:00 - [47] Originally by: Lord Sid So what happened to this thread and why did it suddenly disappear? Too much truthiness? He already answered the point of the thread, perhaps they don't feel like giving further answers because people are being jerks about it? and SiSi is accepting connections now. So this really should be closed. Sig offline till i fix my domain...
Raste Shinra Lotka Volterra	Posted - 2006.11.12 16:02:00 - [48] Edited by: Raste on 12/11/2006 16:01:57 Originally by: Mrmuttley Jeikon has politely let you know that Sisi is being used for the fanfest. No, telling people they're acting like something is their "god-given right" is not being polite or professional. Try it out where you work if you have to deal with clients and see how it flies.
Cailais Amarr THE SEFRIM INSTITUTE	Posted - 2006.11.12 16:35:00 - [49] Whooops! Somebody dropped the customer care ball! C. www.sefrim.com - sig design - eve mail for details
Atar Perpetua Umbra Brotherhood Of Steel	Posted - 2006.11.12 16:54:00 - [50] So is it up? I only get a status of Unknown.

Athena Minoko	Posted - 2006.11.12 17:07:00 - [51] Edited by: Athena Minoko on 12/11/2006 17:07:51 It's up... anyone got the god**** patch? My god there are so many censored words on these bloody forums
Butter Dog ISS Navy Task Force Interstellar Starbase Syndicate	Posted - 2006.11.12 17:34:00 - [52] Originally by: Jiekon lame? we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. I'd rather not have players turning up in dreads trying to gank people for giggles. Just remember, your access to singularity is a GIFT, not a right. Player giving their valuable time to help you test your new product is a GIFT. When you pull your head out of your rear end perhaps you will be able to see that.
Crux Australis Reikoku	Posted - 2006.11.12 18:33:00 - [53] Originally by: Jiekon lame? we're using singularity for the pvp tournament where players should be enjoying a nice, lag free area to put their leet pvp skills to the test. I'd rather not have players turning up in dreads trying to gank people for giggles. Just remember, your access to singularity is a GIFT, not a right. /golfclap
Durvaul Caldari SAS Strike Team Lacuna Viators Imperium	Posted - 2006.11.12 18:42:00 - [54] Originally by: Jiekon Originally by: RobW1 Edited by: RobW1 on 11/11/2006 10:35:59 I'm sorry but saying that our access to SiSi is a GIFT upsets me a little. If we, regular players, didn't have access (not that we've had a VAST amount in the last 3 weeks anyway) then testing for this new release would take HOW MUCH LONGER? Alot for sure. Ask any company that uses "customer" testing to test out it's products... it's a hell of a lot quicker, and a hell of a lot more useful than just in-house testing. So it's fine that the PvP tournament uses SiS, but it would have been nice to have been told, or for it to be put on the MOTD. It's another example of lack of communication from CCP, IMHO. I`m sorry you feel upset about my comments, but it is true. Singularity is CCP's test server. They control who accesses it and who doesn't. Many people think it is their god given right to access the test server, but this isn't the case. I agreee that without player help, Kali testing would be a more complicated matter and we ARE gratefull for the valuable input gained by our players. As for the lack of communication, LeMonde did make a post here regarding the matter. Im sorry but you are rude, abrubt and need to learn some manners, you do not talk to customers like you are talking to them, regardless of your personal feelings
GTSI	Posted - 2006.11.12 18:55:00 - [55] Rude, Abrupt..... sounds to me a lot like most of the eve players to me! So the test server goes down for a few days, you pay for access to tranquility not sisi. Who cares if you cannot get to try out your new BS for a few days. BTW if you take a few minutes to look through a few threads in these forums you will see that the devs and the whole of ccp have taken a huge amount of abuse, rudeness and profanity in the past few weeks and i cant say i blame them for coming close to the mark themselves. They are trying to get out a major expansion to what must be a major network and to cap it all they have to listen to all the bloody whiners and crybabys "waahhhhh... i cant get on to test the drake....waahhhhh" FFS Grow up and let them do their job.
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.12 19:31:00 - [56] Originally by: GTSI Rude, Abrupt..... sounds to me a lot like most of the eve players to me! So the test server goes down for a few days, you pay for access to tranquility not sisi. Who cares if you cannot get to try out your new BS for a few days. BTW if you take a few minutes to look through a few threads in these forums you will see that the devs and the whole of ccp have taken a huge amount of abuse, rudeness and profanity in the past few weeks and i cant say i blame them for coming close to the mark themselves. They are trying to get out a major expansion to what must be a major network and to cap it all they have to listen to all the bloody whiners and crybabys "waahhhhh... i cant get on to test the drake....waahhhhh" FFS Grow up and let them do their job. A few thoughts - 1. Meeting rudeness with rudeness doesn't solve anything. 2. Who said anything about testing the drake? 3. Getting an expansion is going to be alot easier with several hundred unpaid testers, all they need/require/desire is a BIT of communication on the test servers availability. Some feedback on issues/bugs raised. Some amount of information on what has been changed (focus areas). I see SiSi is back up ... but with a Dragon patch.
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.12 19:32:00 - [57] Originally by: TomParad0x Originally by: Lord Sid So what happened to this thread and why did it suddenly disappear? Too much truthiness? He already answered the point of the thread, perhaps they don't feel like giving further answers because people are being jerks about it? and SiSi is accepting connections now. So this really should be closed. Dragon branch though.
TomParad0x Caldari adeptus gattacus Lotka Volterra	Posted - 2006.11.12 19:44:00 - [58] Originally by: RobW1 Originally by: TomParad0x Originally by: Lord Sid So what happened to this thread and why did it suddenly disappear? Too much truthiness? He already answered the point of the thread, perhaps they don't feel like giving further answers because people are being jerks about it? and SiSi is accepting connections now. So this really should be closed. Dragon branch though. Not 100% sure what you mean by that. Sig offline till i fix my domain...
RobW1 Caldari Iyen-Oursta Salvage	Posted - 2006.11.12 20:01:00 - [59] I mean that right now SiSi doesn't have Kali/Revelations on it. The MOTD says - We're public testing a small Dragon patch before we deploy it to Tranquility. Revelations will be back Tuesday nigh In other words CCP are testing a patch that is going to go on to TQ.
Risien Drogonne	Posted - 2006.11.12 20:10:00 - [60] Originally by: Spaja Saist Remember that next time you are asking people to help you test expansions. Testing expansions for the Devs is a gift from the players not a right. We are this close to Kali release and you are holding a ******* pvp tournament on the only test server you have. Dumb fricken idea. LOL Don't pretend you're doing them any favors. THOUSANDS of players line up for the chance to see and play expansions early. If you don't want to do it, others will.

Risien Drogonne	Posted - 2006.11.12 20:19:00 - [61] Originally by: Durvaul Im sorry but you are rude, abrubt and need to learn some manners, you do not talk to customers like you are talking to them, regardless of your personal feelings I'd say they have every right to talk to you that way when you demand a service they're not obligated to provide. Try going down to your ISP and demanding that they take out your garbage for an hour straight. See how they treat you.
Wizie Minmatar Euphoria Released Euphoria Unleashed	Posted - 2006.11.12 20:25:00 - [62] Originally by: Risien Drogonne Originally by: Durvaul Im sorry but you are rude, abrubt and need to learn some manners, you do not talk to customers like you are talking to them, regardless of your personal feelings I'd say they have every right to talk to you that way when you demand a service they're not obligated to provide. Try going down to your ISP and demanding that they take out your garbage for an hour straight. See how they treat you. I'm sorry, but that is the worst analogy I've heard in a long while. ----------------- Sig removed by some noob
Risien Drogonne	Posted - 2006.11.12 20:27:00 - [63] Originally by: Wizie Originally by: Risien Drogonne Originally by: Durvaul Im sorry but you are rude, abrubt and need to learn some manners, you do not talk to customers like you are talking to them, regardless of your personal feelings I'd say they have every right to talk to you that way when you demand a service they're not obligated to provide. Try going down to your ISP and demanding that they take out your garbage for an hour straight. See how they treat you. I'm sorry, but that is the worst analogy I've heard in a long while. Oh, I'm sorry. How about going down to the DMV and demanding they give you news regarding social security?
Wizie Minmatar Euphoria Released Euphoria Unleashed	Posted - 2006.11.12 20:28:00 - [64] Originally by: Risien Drogonne Originally by: Wizie Originally by: Risien Drogonne Originally by: Durvaul Im sorry but you are rude, abrubt and need to learn some manners, you do not talk to customers like you are talking to them, regardless of your personal feelings I'd say they have every right to talk to you that way when you demand a service they're not obligated to provide. Try going down to your ISP and demanding that they take out your garbage for an hour straight. See how they treat you. I'm sorry, but that is the worst analogy I've heard in a long while. Oh, I'm sorry. How about going down to the DMV and demanding they give you news regarding social security? Getting worse... think harder. ----------------- Sig removed by some noob
Wizie Minmatar Euphoria Released Euphoria Unleashed	Posted - 2006.11.12 20:36:00 - [65] Edited by: Wizie on 12/11/2006 20:38:31 I'll help you some. The service "demanded" is not internet connection and garbage collection. Unless somehow a change or new method of garbage collection directly affects your current internet connection. Considering the crap thats on the Test server will be deployed to Tranquility (a service I DO pay for) at some future point and taking into account that we are requested to help test the changes I think we do deserve better communication and a semblance of respect from the people we are paying. I'm not miffed about the Test server being down or it being dead... I am however annoyed at the way CCP reps are talking to paying customers. Quote: Just remember, your access to singularity is a GIFT, not a right. A gift? That was the most retarded comment from a CCP rep ever IMO. ----------------- Sig removed by some noob
Arakk Caldari VersaTech Interstellar Ltd. SMASH Alliance	Posted - 2006.11.12 21:59:00 - [66] Originally by: Wizie Originally by: Risien Drogonne Originally by: Wizie Originally by: Risien Drogonne Originally by: Durvaul Im sorry but you are rude, abrubt and need to learn some manners, you do not talk to customers like you are talking to them, regardless of your personal feelings I'd say they have every right to talk to you that way when you demand a service they're not obligated to provide. Try going down to your ISP and demanding that they take out your garbage for an hour straight. See how they treat you. I'm sorry, but that is the worst analogy I've heard in a long while. Oh, I'm sorry. How about going down to the DMV and demanding they give you news regarding social security? Getting worse... think harder. lol he attempts to improve his analogy by using one of the worlds most powerful monopolies with the worst customer service...whats next united states teachers unions and microsoft? most people here arent disturbed with the fact that they needed the server to use for their richer customers with a free weekend...but rather the condescending manner we were referred to as customers. see eve is a game that has competition...you want an analogy? how about this... you go to stop and shop for their can can sale. you find no cans! wtf?!?! so you ask a clerk..where are all z cans? the clerk responds: the customers that shop at stop and shop over in timbuck two can afford to pay more than you so sry we moved them there. you respond: lame, alright then, i thought i went to the wrong store LOLZ! clerk responds: LAME?! can can sales are a GIFT not a RIGHT!!! you respond: wow that wasnt very nice... then the clerk's fanclub chimes in: it doesnt matter if it was nice...is the dmv nice...are isp providers nice? they have the right to tell you its a gift in that manner! and when that happens enough times you say: ok thats enough im going shopping at shaws :D maybe there they give more rights than gifts..maybe not but you never know until u try. an appropriate customer service response would have been. "yeah sry arakk we rly need the server for the fanfest, we're sorry for the inconvenience" take note of that :)try to refrain from telling people the difference between their rights and gifts from ccp. :P confirm/deny eve-verse?
TomParad0x Caldari adeptus gattacus Lotka Volterra	Posted - 2006.11.13 00:36:00 - [67] Originally by: RobW1 I mean that right now SiSi doesn't have Kali/Revelations on it. The MOTD says - We're public testing a small Dragon patch before we deploy it to Tranquility. Revelations will be back Tuesday nigh In other words CCP are testing a patch that is going to go on to TQ. Ah, well i was just staying that it was / is up. Sig offline till i fix my domain...


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