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Author	Thread Statistics \| Show CCP posts - 36 post(s)
Tenletters Arcturus 0	Posted - 2015.11.28 03:11:05 - [61] - Quote The new Launcher seems to have issues with high DPI Screens. I have a surface Pro 2 and the beta Launcher appears very small. The old launcher respects the windows scaling and appears larger
Alex Quintane Blackwater USA Inc. Pandemic Legion 1	Posted - 2015.11.28 11:51:32 - [62] - Quote The .exe always had status updates shown on the login screen for the server which showed things like startup time, vip mode, etc would it be possible to include this functionality into the new launcher? Pictures to demonstrate http://imgur.com/a/3EugP
Ser Berus GoonWaffe Goonswarm Federation 28	Posted - 2015.11.28 17:35:08 - [63] - Quote Couple of suggestions: - I agree with some of the other comments about the multi-launch; the slider switch is more visually appealing, but the checkbox works a lot better. Maybe a bigger checkbox with a fade in visual effect so it looks good? - I would really like it if there was a "check for updates" button someplace; I tend to leave my computer on all the time, and as a window slob, I tend to just close the eve client window and leave the launcher open. This means that the next time I sit down after a patch is pushed, I get to sit through the client load, only to get "Incompatible (build)" once it loads, requiring me to close out of exefile, close out of the launcher, restart the launcher, then wait for it to update. I'm thinking of some kind of visual bug on the launcher that could "light up" when it needs to take an update, which I could then just click on to update without having to restart the launcher to check. - Small thing, but the news button in the upper right corner should be configured so that you can close the news box by clicking the same button again, rather than having to click the X button in the actual news popup. - It'd be nice if the sidebar buttons (account, support) did something in the launcher window instead of just opening an external browser; guessing this is just a beta thing and you guys are working on it. Also echoing the comments that the "launcher" button doesn't seem to have a point currently.
Anna Ohu x-Raine-x 6	Posted - 2015.11.28 21:03:34 - [64] - Quote really like how the launcher is coming along One HUGE request, can we have a drop down menu instead of a cog wheel for the select profile, please? that way we can see what profile is set to each account at a glance rather than having to open the menu for each client. Also some of the "client settings" don't seem to carry over, like when i unchecked all the wallet settings, or market window settings, and neo comm bar order of icons seems to get botched a lot, and the chat window setting seem to have to be re-done all the time. Would really like to have everything from the settings window saved and assigned to that profile along with each setting for each window and neo comm bar, and would also like to have window locations, window pin info, and window stacking, and overview setting set and saved to each profile?? It would be very nice to have the profiles "server" side saved so that no matter what computer I access the game from all profiles are available no matter what computer made/edited on. or at least put them in an easily accessed file location?
Richecko University of Caille Gallente Federation 9	Posted - 2015.11.28 21:04:52 - [65] - Quote Thanks for fixing the report of the motd obscuring the play button and having no [x] box. I found one case where the current launcher reports an incorrect error: If you quit the client and then use the launcher to immediately relaunch it you get an error to use the repair tool because your client is corrupted. It ends up the client is not corrupted and the actual error should be "you are relaunching too quickly" (or just delay and have no error). If you wait a bit - and then try to re-launch the client it works fine. So, there's some part of the shutdown/relaunch process that causes the launcher to incorrectly think the client software is corrupted.
Ayer Loyen The Oasis Group TOG - The Older Gamers Alliance 0	Posted - 2015.11.28 22:06:58 - [66] - Quote After logging in an account, there is a selection window to choose an alt on that account. I would rather have this choice in the launcher so that I can get in my pilot in one step instead of in two steps as now. I guess this would require quite large redesign of the login process though.
Ayer Loyen The Oasis Group TOG - The Older Gamers Alliance 0	Posted - 2015.11.28 22:08:00 - [67] - Quote Text: "The authentication token has expired, please log in again" keeps on screen even after re-logging.
Bester Lamont Bear Marketing 15	Posted - 2015.11.29 07:24:08 - [68] - Quote "The EVE client is not ready - please wait for downloads to finish." Been this way for a while now but there's no indication anywhere that it's downloading anything. Where can I view this progress so I can know if it's just stuck or actually doing something?
Cat Harkness Twilight Labs 40	Posted - 2015.11.29 09:45:35 - [69] - Quote Bester Lamont wrote: "The EVE client is not ready - please wait for downloads to finish." Been this way for a while now but there's no indication anywhere that it's downloading anything. Where can I view this progress so I can know if it's just stuck or actually doing something? I have also had this the last few days. It does not appear to be downloading anything, but you can't login until it states ready. Would be nice if you could click on launch, and the client would just launch when it is ready. Didn't the old launcher do this? Been a while since I used it. Cat Harkness CEO Twilight Labs
Valerius Marcus EVE University Ivy League 1	Posted - 2015.11.29 17:05:00 - [70] - Quote Anna Ohu wrote: really like how the launcher is coming along One HUGE request, can we have a drop down menu instead of a cog wheel for the select profile, please? that way we can see what profile is set to each account at a glance rather than having to open the menu for each client. This is an excellent suggestion. Launcher should be able to provide info at a glance for your accounts I think.
Astrid Farnsworth Broke and Famous 3	Posted - 2015.11.30 01:23:57 - [71] - Quote Any way have an master user an password and in the back of that one all the account.. I don't now how to explain. Like a user to rule all and the you be able to see all the accounts that you can launch.
Marius Fett Forge Industrial Command FUBAR. 3	Posted - 2015.11.30 02:21:26 - [72] - Quote It won't let me select the singularity server on the beta launcher, why can't anything from CCP ever be Simple.
Leo Burnhart Tauron Heavy industry Shadow of xXDEATHXx 13	Posted - 2015.11.30 08:06:05 - [73] - Quote Btw, could you make the launcher skipped by steam tracking? Cause when I close the game but forget about the current launcher , steam still says that I am in EVE and tracks time for it.
Darkblad 2443	Posted - 2015.11.30 08:20:30 - [74] - Quote My Launcher is currently stuck at version 985175, UI Version 1.728 Each time I start the launcher (or select Refresh from the E Menu) I get this notification Launcher Settings are Language: English Version Type: Development Download everything: checked Test Servers: Sisi checked Modification Date of C:\ProgramData\CCP\EVE\SharedCache\updatelog.txt is 26.11.2015. with: updatelog.txt wrote: C:\ProgramData\CCP\EVE\SharedCache\updater.exe C:\ProgramData\CCP\EVE\SharedCache\/ResFiles C:\ProgramData\CCP\EVE\SharedCache\/evelauncher_985175.txt C:/EVE/Launcher [...] C:/EVE/Launcher\updater.exe updater.exe needs updating C:/EVE/Launcher\vccorlib120.dll Starting copy... Copying C:\ProgramData\CCP\EVE\SharedCache\/ResFiles\92/9246d9682663155d_a1d39f309ecf0e4485f65ccbc8232f46 to C:/EVE/Launcher\evelauncher.exe Copy failed for evelauncher.exe(error code 32) Retrying copy of evelauncher.exe Copying C:\ProgramData\CCP\EVE\SharedCache\/ResFiles\09/0982e16ebf24cb56_2e8bc216da42f531d01236767d90bac8 to C:/EVE/Launcher\fixpermissions.exe Copying C:\ProgramData\CCP\EVE\SharedCache\/ResFiles\f1/f1635b817fc8c38c_14cd202d7877cd8f97da9e1f47b6bcdb to C:/EVE/Launcher\updater.exe Update finished - restarting launcher

CCP nLock C C P C C P Alliance 0	Posted - 2015.11.30 09:18:09 - [75] - Quote Darkblad wrote: My Launcher is currently stuck at version 985175, UI Version 1.728 Each time I start the launcher (or select Refresh from the E Menu) I get this notification Launcher Settings are Language: English Version Type: Development Download everything: checked Test Servers: Sisi checked Modification Date of C:\ProgramData\CCP\EVE\SharedCache\updatelog.txt is 26.11.2015. with: updatelog.txt wrote: C:\ProgramData\CCP\EVE\SharedCache\updater.exe C:\ProgramData\CCP\EVE\SharedCache\/ResFiles C:\ProgramData\CCP\EVE\SharedCache\/evelauncher_985175.txt C:/EVE/Launcher [...] C:/EVE/Launcher\updater.exe updater.exe needs updating C:/EVE/Launcher\vccorlib120.dll Starting copy... Copying C:\ProgramData\CCP\EVE\SharedCache\/ResFiles\92/9246d9682663155d_a1d39f309ecf0e4485f65ccbc8232f46 to C:/EVE/Launcher\evelauncher.exe Copy failed for evelauncher.exe(error code 32) Retrying copy of evelauncher.exe Copying C:\ProgramData\CCP\EVE\SharedCache\/ResFiles\09/0982e16ebf24cb56_2e8bc216da42f531d01236767d90bac8 to C:/EVE/Launcher\fixpermissions.exe Copying C:\ProgramData\CCP\EVE\SharedCache\/ResFiles\f1/f1635b817fc8c38c_14cd202d7877cd8f97da9e1f47b6bcdb to C:/EVE/Launcher\updater.exe Update finished - restarting launcher Changing the Version type setting from Development to Release or Beta and restarting the launcher (would make sense to trigger the updater if that setting is changed?) offers launcher build 984818 and successfully applies that update. Proceeding and changing Version type back to Development again fails to apply 985175 Issues with the new files of that build? We are pushing out quite a lot of updates on Development that have the potential to break the launcher. I completely un- and reinstalled the launcher on Friday to get around a similar problem. If you're having problems with Dev, just stick with Release for now - or you could try reinstalling.

Chino Saisima Dreddit Test Alliance Please Ignore 1	Posted - 2015.11.30 20:01:54 - [76] - Quote CCP Snorlax wrote: Chino Saisima wrote: ... thanks for your response, though the infuriation was more literally spoken :) the launcher shouldnt download anything - i just have tranq and sisi as usable servers checked. still, ive checked my net connections and there isnt any download going on from the evelauncher.exe the black-screen problem appeared after the launcher-update before this. when i restart, i can launch multiple clients. now if i close one of those, i run into the black screen problem. already submitted a bug report but it was closed with "clear cache or open a 'character stuck' ticket". point is, its not related to a single character, but to all accounts. Alright, I'll investigate the progress bar issue, maybe there are some edge cases I've missed where it isn't updated properly. If this persists, please file a bug report attaching the launcher log (from AppData/Local/CCP/EVE/Launcher). Not sure what to say about the black screen issue. If the problem persists, run the clients with logging enabled, file a new bug report and attach the logs (AppData/Local/CCP/EVE/ClientLogs). Mention my name in the title so it gets routed to me, I'll take a closer look. Ticket with number EBR-58116 opened, thanks for looking into it! :)

CCP Snorlax C C P C C P Alliance 812	Posted - 2015.11.30 20:11:41 - [77] - Quote Chino Saisima wrote: ... Ticket with number EBR-58116 opened, thanks for looking into it! :) The launcher logs are stored in %LOCALAPPDATA%\CCP\EVE\Launcher. If you check 'Run clients with logging' in the launcher settings you'll also get full client logs under %LOCALAPPDATA%\CCP\EVE\ClientLogs. I recommend unchecking that setting once you're done - the client logs can become quite large and have a minor impact on performance as well. CCP Snorlax - Software Architect - Team RnB


CCP Snorlax C C P C C P Alliance 812	Posted - 2015.11.30 20:59:41 - [78] - Quote CCP Snorlax wrote: Chino Saisima wrote: ... Ticket with number EBR-58116 opened, thanks for looking into it! :) The launcher logs are stored in %LOCALAPPDATA%\CCP\EVE\Launcher. If you check 'Run clients with logging' in the launcher settings you'll also get full client logs under %LOCALAPPDATA%\CCP\EVE\ClientLogs. I recommend unchecking that setting once you're done - the client logs can become quite large and have a minor impact on performance as well. I have a theory on what's going on, thanks to your logs. Hopefully we'll have a fix in a day or two. CCP Snorlax - Software Architect - Team RnB

Aloron Brutor Tribe Minmatar Republic 5	Posted - 2015.11.30 21:07:31 - [79] - Quote I love the new launcher guys .. it makes so much easier going from TG to SiS .. my only wish is that it would close out or minimize to the task bar once you launch the game .. Other than that looks great .. will be using from one for sure ..
motorguy Un4seen Development Sev3rance 0	Posted - 2015.12.01 00:15:39 - [80] - Quote Love the new launcher. One suggestion is to disable the Play Selected box until downloads are complete. This would provide a much better user experience.
Darkblad 2448	Posted - 2015.12.01 09:16:14 - [81] - Quote CCP nLock wrote: We are pushing out quite a lot of updates on Development that have the potential to break the launcher. Thanks for your reply. I'll stick to (temporarily) falling back to release and trying development an hour (or a day or two) later then, should another update fail. dev build 986896 loaded fine, btw.
Merida DunBrogh Black Screen Of Raging Defeat 43	Posted - 2015.12.01 10:56:07 - [82] - Quote Having done a quick test with this launcher, I like it quite a bit. The things I like: - Multi launch and remembering log-in/password - Easier access to the test servers Things I liked better in the old launcher: - Displayed news like what new dev blogs came out and new masstests etc. There is that text balloon thingy that seems to hold some kind of news, but all it tells me is about a CCP stream and does so through a bubble that blocks half the launcher. (Slightly exaggerated, but it does feel like it) Things I'd like to see: - Profile settings copying more data(Like window locations etc.) and actually having the same settings between all clients. Having to deselect camera shake for example while enabling light rays on each client was something I had hoped would be solved by having all clients use the same profile. (I did click on the cog wheel and select the profile, but only the first character has the settings I want after creating the new profile and setting everything up in-game)
Netan MalDoran Last Garrison 150	Posted - 2015.12.01 17:07:05 - [83] - Quote OK< HELP! My settings were deleted, and your instructions dont even work. There is no "folder that ends with "..._tq_87.237.38.200" or anything like that, but I have my settings in a folder named c_program_files_(x86)_ccp_eve_tranquility, and when I copy the settings folder in that to the c_programdata_ccp_eve_sharedcache_tq_tranquility folder and restart the launcher, NOTHING CHANGES. Edit: Problem still exists, but I got around it by replacing the files in the Settings_Default folder with my setting files. "Your security status has been lowered." - Hell yeah it was! Falcon's truth
Kal'Han Win or Die 29	Posted - 2015.12.01 23:05:47 - [84] - Quote the thing you tried was for people who were using an old beta launcher and lost settings after last week update you should have been offered to copy settings with a UI at some point before getting where you were, what you did is exactly what this little UI do : copy settings from the normal launcher to the beta one.
Netan MalDoran Last Garrison 151	Posted - 2015.12.02 06:15:02 - [85] - Quote Kal'Han wrote: the thing you tried was for people who were using an old beta launcher and lost settings after last week update you should have been offered to copy settings with a UI at some point before getting where you were, what you did is exactly what this little UI do : copy settings from the normal launcher to the beta one. True, what you said happened, but while the settings were copied, they were not applied, EvE only looks at the Default settings folder. "Your security status has been lowered." - Hell yeah it was! Falcon's truth
Merida DunBrogh Black Screen Of Raging Defeat 44	Posted - 2015.12.02 09:15:44 - [86] - Quote Kal'Han wrote: the thing you tried was for people who were using an old beta launcher and lost settings after last week update you should have been offered to copy settings with a UI at some point before getting where you were, what you did is exactly what this little UI do : copy settings from the normal launcher to the beta one. It also did not work for me, or didn't seem to anyway. It sure didn't help I had like 9 folders I had to choose out of(3 TQ 4 Singularity and 2 duality) And doing further testing between my alts on both the test server and TQ with entirely new settings profiles they don't really seem to do anything. Only thing that seems to be the same between the clients are the graphics settings(only partially...) and the volume settings... Not exactly a "wow this saved so much of my time!" thing. Everything that would actually save a bunch of time, neocom settings / window positions / remembering what checkboxes I clicked cause I don't care about the warning / chat channels none of those get saved. The biggest time saver the current beta launcher is capable of is no longer requiring me to input my password 3 times, it's nice, but not exactly what I hope is the only thing the Beta Launcher will be capable of. Maybe doing more than what the profiles currently do is not even possible due to how the info is stored, but I do hope it becomes more useful in further releases. On the flipside, I could just be doing something wrong

CCP Snorlax C C P C C P Alliance 813	Posted - 2015.12.02 10:04:01 - [87] - Quote Merida DunBrogh wrote: Kal'Han wrote: the thing you tried was for people who were using an old beta launcher and lost settings after last week update you should have been offered to copy settings with a UI at some point before getting where you were, what you did is exactly what this little UI do : copy settings from the normal launcher to the beta one. It also did not work for me, or didn't seem to anyway. It sure didn't help I had like 9 folders I had to choose out of(3 TQ 4 Singularity and 2 duality) And doing further testing between my alts on both the test server and TQ with entirely new settings profiles they don't really seem to do anything. Only thing that seems to be the same between the clients are the graphics settings(only partially...) and the volume settings... Not exactly a "wow this saved so much of my time!" thing. Everything that would actually save a bunch of time, neocom settings / window positions / remembering what checkboxes I clicked cause I don't care about the warning / chat channels none of those get saved. The biggest time saver the current beta launcher is capable of is no longer requiring me to input my password 3 times, it's nice, but not exactly what I hope is the only thing the Beta Launcher will be capable of. Maybe doing more than what the profiles currently do is not even possible due to how the info is stored, but I do hope it becomes more useful in further releases. On the flipside, I could just be doing something wrong You are right, it doesn't do much at the moment as it only shares settings that are considered global (such as graphics settings), not the settings that are per account or per character. This is just a first step, though - there are plans to move much of the settings out of per character to the global setting, thus making them shared for everyone using the same settings profile. We needed this feature in the launcher before we start changing the client code. CCP Snorlax - Software Architect - Team RnB

Cerulean Ice EVE University Ivy League 50	Posted - 2015.12.02 12:18:47 - [88] - Quote CCP Snorlax wrote: there are plans to move much of the settings out of per character to the global setting, thus making them shared for everyone using the same settings profile I look forward to this! Cerulean Ice, Professor, E-UNI
Planeten Schreck Bittersweet Corp 6	Posted - 2015.12.02 12:57:55 - [89] - Quote Hi, can we get an Info what is fixed / changed in the todays update ?

CCP Snorlax C C P C C P Alliance 813	Posted - 2015.12.02 13:04:29 - [90] - Quote Planeten Schreck wrote: Hi, can we get an Info what is fixed / changed in the todays update ? Nothing user facing, just minor logging changes to allow us to better track usage. Once we go out of beta we'll have a page with release notes for the launcher itself. CCP Snorlax - Software Architect - Team RnB


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