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Thread Statistics | Show CCP posts - 1 post(s) |
Skipper Riddles
Ivory Vanguard
50
   |
Posted - 2016.11.21 03:21:44 -
[691] - Quote
Sophia Mileghere wrote:Can you bring the old voice back?
NOOooooo........!
(: That would be a bad, bad thing. |
Edward Olmops
Gunboat Commando
356
|
Posted - 2016.11.21 11:49:05 -
[692] - Quote
Milus wrote:A bug has been occuring where the ice anom's fail to despawn when empty. When this happens they won't respawn at all. I now know why this happens - every time an ice harvester drone gets the last piece of ice, this bug occurs.
That means someone could bring down all Ice supply in New Eden with a single Harvester Drone?  Muhahahahah....
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Anna Maria Yolo
Neutron Blaster Solutions
25
|
Posted - 2016.11.21 12:59:14 -
[693] - Quote
I'm unable to log in on a few of my accounts, because CCP mailing system doesn't send the verification codes to my google mail. As I know I'm not the only one who expiriencing this kind of problem. I asked about help the customer support and after verification that the accounts belong to me I have sent the instruction how to fix in easy way all the problems with google email users.
I use an email - lets say it is - [email protected]
All my accounts are registered to this one address. But sometimes I used dots to separate the name:
[email protected] or
[email protected]
For google they all are the same address. Google skips any dot in the address. You can separate the everyone character with a dot and you will still get the email at the basic address (without any dots). You just cannot put two or more dots in a row.
I received all emails sent at the addresses with dots, but at the basic address (without any dot) no one verification code was received. Solving all requests raised by google accounts is very easy. It is enough to put a dot in the google name. Using this solution will help a lot fixing the account access problems.
I was stupid enough to describe it to the friendly Customer Service:
On November 17th I wrote:
Quote:The best way to solve the problem is putting a dot "." in the address. You may solve all the requests for google addresses this way. Explanation: Google mail doesnt see dots in the accounts. For example: The address: [email protected]will receive an email sent at the adressess: [email protected][email protected][email protected]The dots are just invisible for google mail system You may check it in the google mail manual (I've read about this a few years ago), or just create an address and try this. for me enough will be putting a dot for example after "eve" - like this [email protected]This will solve the problem, because I received all verification code for this email ( [email protected]) with dots inserted. Only the basic address (without dots) doesn't work. Best regards
What answer did I receive?
Quote:GM Katsanis (EVE Online) Nov 17, 19:50 UTC Hi there, I have now updated the email associated with your accounts to [email protected]. The accounts are: Axxxxxxxxx Bxxxxxxxxx Cxxxxxxxxx Gxxxxxxxxx Gxxxxxxxxx Jxxxxxxxxx Jxxxxxxxxx Mxxxxxxxx Mxxxxxxxx Nxxxxxxxx Pxxxxxxxx Pxxxxxxxx Pxxxxxxxx Pxxxxxxxx Sxxxxxxxx Sxxxxxxxx Yxxxxxxxx If you have any further troubles, please feel free to update this petition. Fly safe! Best Regards, GM Katsanis CCP Customer Support | EVE Online | EVE Valkyrie
I informed the customers support in all the possible way that the email address was changed by the friendly Customer Support consultant to the new one that doesn't belongs to me. What else can I do?
|
Anna Maria Yolo
Neutron Blaster Solutions
25
|
Posted - 2016.11.21 13:14:02 -
[694] - Quote
I'm unable to log in on a few of my accounts, because CCP mailing system doesn't send the verification codes to my google mail. As I know I'm not the only one who expiriencing this kind of problem. I asked about help the customer support and after verification that the accounts belong to me I have sent the instruction how to fix in easy way all the problems with google email users.
I use an email - lets say it is - [email protected]
All my accounts are registered to this one address. But sometimes I used dots to separate the name:
[email protected] or
[email protected]
For google they all are the same address. Google skips any dot in the address. You can separate the everyone character with a dot and you will still get the email at the basic address (without any dots). You just cannot put two or more dots in a row.
I received all emails sent at the addresses with dots, but at the basic address (without any dot) no one verification code was received. Solving all requests raised by google accounts is very easy. It is enough to put a dot in the google name. Using this solution will help a lot fixing the account access problems.
I was stupid enough to describe it to the friendly Customer Service:
On November 17th I wrote:
Quote:The best way to solve the problem is putting a dot "." in the address. You may solve all the requests for google addresses this way. Explanation: Google mail doesnt see dots in the accounts. For example: The address: [email protected]will receive an email sent at the adressess: [email protected][email protected][email protected]The dots are just invisible for google mail system You may check it in the google mail manual (I've read about this a few years ago), or just create an address and try this. for me enough will be putting a dot for example after "eve" - like this [email protected]This will solve the problem, because I received all verification code for this email ( [email protected]) with dots inserted. Only the basic address (without dots) doesn't work. Best regards
What answer did I receive?
Quote:GM Katsanis (EVE Online) Nov 17, 19:50 UTC Hi there, I have now updated the email associated with your accounts to [email protected]. The accounts are: Axxxxxxxxx Bxxxxxxxxx Cxxxxxxxxx Gxxxxxxxxx Gxxxxxxxxx Jxxxxxxxxx Jxxxxxxxxx Mxxxxxxxx Mxxxxxxxx Nxxxxxxxx Pxxxxxxxx Pxxxxxxxx Pxxxxxxxx Pxxxxxxxx Sxxxxxxxx Sxxxxxxxx Yxxxxxxxx If you have any further troubles, please feel free to update this petition. Fly safe! Best Regards, GM Katsanis CCP Customer Support | EVE Online | EVE Valkyrie
I informed the customers support in all the possible way that the email address was changed by the friendly Customer Support consultant to the new one that doesn't belongs to me. What else can I do?
Ticket 298066 |
Remiel Pollard
Shock Treatment Ministries
7971
|
Posted - 2016.11.21 14:08:01 -
[695] - Quote
I realise that the voices of the critics all too often go untempered by those of the satisfied, making the squeaky wheel seem like a bigger problem than it is. After spending a few days with the new features now, and enjoying them greatly, and having no problems so far, I'd like to say, well done CCP. Now fingers crossed that this new free-to-play system you've introduced goes well in the long run. So far so good, but it's really too soon to tell, isn't it.
GÇ£Some capsuleers claim that ECM is 'dishonorable' and 'unfair'.
Jam those ones first, and kill them last.GÇ¥
- Jirai 'Fatal' Laitanen, Pithum Nullifier Training Manual c. YC104
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Edward Olmops
Gunboat Commando
356
|
Posted - 2016.11.21 14:43:59 -
[696] - Quote
Anna Maria Yolo wrote:I'm unable to log in on a few of my accounts, because CCP mailing system doesn't send the verification codes to my google mail. As I know I'm not the only one who expiriencing this kind of problem. I asked about help the customer support and after verification that the accounts belong to me I have sent the instruction how to fix in easy way all the problems with google email users.
...
Whatever you do, you should not quote customer service replies on the forums. That is usually not well received.
(sorry, that's not constructive, I know - just saying) |
Cytherea Deesse
University of Caille
Gallente Federation
1
|
Posted - 2016.11.21 15:03:15 -
[697] - Quote
Philippa Padecain wrote:I am unable to use a skill extractor on one of my characters.
I have 5.5m+ skillpoints. I am in a pod. I have cleared my skill queue. I have +4 implants but have Cybernetics 4 , and I have no clones elsewhere.
The error message I get is GÇ£The request for skill extraction failed verification. Please try again.GÇ¥
Not sure, could it be that you need to have 2FA on? Think i read a place, that you can't skill extract without the 2FA, that way if you account is highjacked they can't get your skills?
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Anna Maria Yolo
Neutron Blaster Solutions
25
|
Posted - 2016.11.21 15:08:38 -
[698] - Quote
Edward Olmops wrote:Anna Maria Yolo wrote:I'm unable to log in on a few of my accounts, because CCP mailing system doesn't send the verification codes to my google mail. As I know I'm not the only one who expiriencing this kind of problem. I asked about help the customer support and after verification that the accounts belong to me I have sent the instruction how to fix in easy way all the problems with google email users.
...
Whatever you do, you should not quote customer service replies on the forums. That is usually not well received. (sorry, that's not constructive, I know - just saying)
Sure man. But for me it is not well received when I'm ignored. I didnt show all the emails from customer support. They know that happened and didnt change the wrong email address. I only have shown what and how happened, not the all correspondence. In addition if someone would read my email carefully he'd solve all gmail requiests in one easy update |
Algarion Getz
Aideron Corp
237
|
Posted - 2016.11.21 15:22:30 -
[699] - Quote
BURPDRIVE ACTIVE
BURPDRIVE ACTIVE
BURPDRIVE ACTIVE
....
How did this go through quality assurance testing?
|
Balabhadra Das
Viziam
Amarr Empire
44
|
Posted - 2016.11.21 16:39:51 -
[700] - Quote
Algarion Getz wrote:BURPDRIVE ACTIVE
BURPDRIVE ACTIVE
BURPDRIVE ACTIVE
....
How did this go through quality assurance testing?
Just change it back to the old Aura. CCPlease.
Its "ORK drive active" ;P |
Xtank Atratus
Pandemic Horde Inc.
Pandemic Horde
0
|
Posted - 2016.11.21 17:31:10 -
[701] - Quote
Requesting an option for the real Aura voice. |
Zid Freeman
0
|
Posted - 2016.11.21 20:52:49 -
[702] - Quote
Jaxon Grylls wrote:Zeros Soliety wrote: "Try new Aura voice" They did give us a choice, it was called a testing server. I assume that you know how to log on to Sisi, so why didn't you? Those of us who did told CCP that the new voice was not up to the old one. They did change some of the pronunciation on "Docking request accepted" but as far as I can tell that's about all. Please, next time CCP has a big upgrade make sure that you use Sisi to wring out the bugs. We need a loud voice telling the devs. "This bit is wrong, please fix it out."
agreed.
Although I never saw and cant say I saw any effort or promotion of CCP requests for feedback on that issue at all (or any other really) but I'm fairly new so I'll put that down to me even if it *might* not be any mistake of mine.
But still: Kinda important to be able to retain their old loyal *paying* player base I would have thought but.. hey, what do I know about loosing paying customers, right?
|
Zid Freeman
2
|
Posted - 2016.11.21 21:08:58 -
[703] - Quote
Trying to boil it down to the essence of it all (for me) on Aura:
I'm (trying to be) in a dystopian future, not in a professional online commercial retail sales "environment" - so my greatest desire when playing EVE isn't exactly to feel like I'm in a WalMart/ commercial elevator / commercial interactive website catering to 14 year old boys who have an innate desperate need to feel some or any kind of artificial positive acceptance/ positive feedback from females..
(through no "fault" of their own of course - I might have enjoyed and appreciated it on a less than subtle level at 14 as well - due to genetics more than choice ), but even so - still - that kind of a "sales pitch" / PR 'technique' has as much place in EVE as the voice of Fran The Nanny would have in Blade Runner...
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Zid Freeman
2
|
Posted - 2016.11.21 21:38:46 -
[704] - Quote
Sandor Kurovsky wrote:So far, things to note:
The launcher fails to remember my accounts once it is closed. Each time I open it, I have to re-add my accounts.
The new voice of Aura:
At first I wasn't sure what "that noise" was that I kept hearing. I couldn't make out what it was saying because:
1) it was speaking too fast
2) the enunciation was extremely poor
3) the tone of the voice was too high pitched
So, slow it down & make it a lower tone and for heaven's sake, ENUNCIATE!
This.
And:
For some reason I still hear "Docking request 'axe-SETTED" (sic) :P :( - but yeah, only heard it twice on the first day, - immediately turned her off- and once yesterday to be sure before turning her off again).
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Fault24x
9th Air Cavalry
35
|
Posted - 2016.11.21 23:02:58 -
[705] - Quote
So Still no official response form CCP on the really horrible Aura Voice? Not surprising.... |
Calaeus Fira
New Eden's Best.
46
|
Posted - 2016.11.21 23:13:26 -
[706] - Quote
Fault24x wrote:So Still no official response form CCP on the really horrible Aura Voice? Not surprising....
What, you want yet another "Nope" response from the know-knothing-about-pr-and-community-management dev? Come on. They are probably just waiting for a good moment to close it and thank us for our feedback. |
Little Fawn
Garoun Investment Bank
Gallente Federation
13
|
Posted - 2016.11.21 23:19:07 -
[707] - Quote
Now that new characters start with decent skills, there is no need for the "Civilian Data Analyzer" or "Civilian Salvager" to exist. These just confuse new players, because it's not at all clear that they're useless outside the tutorial career missions.
Could I suggest you remove these and give out Data Analyzer I and Salvager I (etc. etc.) in the career missions?
(This comes up repeatedly in the E-UNI channel.)
Thanks. |
totalE
red cross society
0
|
Posted - 2016.11.21 23:51:28 -
[708] - Quote
alpha clones - whatever, seen some people return, working as intended
character sheet - gave me cancer, but its healing
boost system - actually, kinda like it, as an fc, makes flying a COMMAND ship have purpose
mining changes - who knows, never did any of that rock slinging
ship explosions - turned off withing 10 seconds to cure the old bug that still persists, way to waste your time CCP
BUT
WHAT HAVE YOU DONE TO AURA.
i thought i would get used to it, but after running a fleet for around 12 hours yesterday, if i heard that "machine" say you have run out of ammo again i was gonna go nuts.
used to be worth running out of capacitor just to hear her voice, now its like nails graiting on a chalk board
WHY, CCP, WHY ?!?!?!?!?!?
please change it back, if you listen to the players on not one single other thing, listen too us on this, new aura bad, mmkay |
Ion Blacknight
The Graduates
The Initiative.
61
|
Posted - 2016.11.22 00:38:03 -
[709] - Quote
This thread reminds me of the feedback thread for the proposed change to Rapid Light Missile launchers a couple years back. No matter that no one had complained about them. No matter that no one wanted the proposed change. No matter that a weapon system that takes 40 seconds to reload would never get past the drawing board. After 30 or 40 pages of negative comments a dev came on and said we are going ahead with the change, most of the negative comments are by the same 20 people. Since then we are stuck with the hated reload time on RLM launchers.
War reports: Blacknight active
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Testy McTestyFace2
Federal Navy Academy
Gallente Federation
14
|
Posted - 2016.11.22 12:52:15 -
[710] - Quote
You can't deny their logic.... keep this thread open for months, while everyone is continuing to play Eve until people just tire of leaving feedback anymore, and brand new players (with no perception of the old Aura or Character Sheet) begin to post their benign feedback. CCP will then cherry pick positive responses to those issues, and then cite then in their eventual response.
It will go something like this:
"We are pleased that most of you are enjoying Ascension. We realize it is impossible to please everybody* when we make changes to Eve Online, but we are going forward in continuing to make Eve the best it can be for new and old^ players alike."
*most of the playerbase
^ we lied
|
Little Fawn
Garoun Investment Bank
Gallente Federation
14
|
Posted - 2016.11.22 12:56:51 -
[711] - Quote
totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!?
Because they needed a lot of new dialogue and could not do it in the original voice, perhaps? |
MarkaureI
Imperial Shipment
Amarr Empire
0
|
Posted - 2016.11.22 13:48:04 -
[712] - Quote
This new "Warp Drive Active" kills me. It is sooo bad. Everytime the new voice saying "Warp Drive Active", thoughts about my shopping list are taking over my brain. I can't help it. Pleeeaaase CCP. I already bought 2 x bar of soap, a cleaning rag, 3 avocado and even a Portable Clothing Dryer Rack (for my socks) today. I'm meeelting. ;-) |
Jaxon Grylls
Institute of Archaeology
155
|
Posted - 2016.11.22 13:59:42 -
[713] - Quote
Little Fawn wrote:totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!? Because they needed a lot of new dialogue and could not do it in the original voice, perhaps?
+1 to that.
To all the Omega clones moaning and bitching about the new Aura. Where were you when CCP gave us the chance to test out Ascension on Sisi? It's a little late now to say you don't like it. If you had just bothered to log in to the tests when they were being run you might have given those of us who did tell CCP that the new Aura wasn't working a louder voice.
Things might change but next time they run a testing campaign, take part in it. |
March rabbit
Mosquito Squadron
The-Culture
1947
|
Posted - 2016.11.22 14:59:21 -
[714] - Quote
Jaxon Grylls wrote:Little Fawn wrote:totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!? Because they needed a lot of new dialogue and could not do it in the original voice, perhaps? +1 to that. To all the Omega clones moaning and bitching about the new Aura. Where were you when CCP gave us the chance to test out Ascension on Sisi? It's a little late now to say you don't like it. If you had just bothered to log in to the tests when they were being run you might have given those of us who did tell CCP that the new Aura wasn't working a louder voice. Things might change but next time they run a testing campaign, take part in it.
Does it really feel better to be one of thousand of ignored instead of one of hundred? 
The Mittani: "the inappropriate drunked joke"
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Balabhadra Das
Viziam
Amarr Empire
50
|
Posted - 2016.11.22 15:56:42 -
[715] - Quote
Little Fawn wrote:totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!? Because they needed a lot of new dialogue and could not do it in the original voice, perhaps?
No need to make the new voice as if she was on caffeine, badly enunciated and totally opposed to the lore written for Aura.
"The only lasting remnant of the accident was a tendency for her voice to sound metallic, but Excena later admitted that she loved the effect and had intentionally kept her voice like that."
"Her metallic, worn voice was perfect for the task of voiceovers for the AI on capsuleer ships. The immortal Aura was born."
https://community.eveonline.com/backstory/chronicles/aura/
#ORK drahv active.
#Dockingpermisisonrequesteddockingpermissiongranted. |
Fault24x
9th Air Cavalry
40
|
Posted - 2016.11.22 16:18:06 -
[716] - Quote
Jaxon Grylls wrote:Little Fawn wrote:totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!? Because they needed a lot of new dialogue and could not do it in the original voice, perhaps? +1 to that. To all the Omega clones moaning and bitching about the new Aura. Where were you when CCP gave us the chance to test out Ascension on Sisi? It's a little late now to say you don't like it. If you had just bothered to log in to the tests when they were being run you might have given those of us who did tell CCP that the new Aura wasn't working a louder voice. Things might change but next time they run a testing campaign, take part in it.
You honestly think that would have mattered? Really? Seriously? SiSi sees what? maybe 0.5% of the player base? |
Quazided
Republic Military School
Minmatar Republic
22
|
Posted - 2016.11.22 16:55:11 -
[717] - Quote
Fault24x wrote:Jaxon Grylls wrote:Little Fawn wrote:totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!? Because they needed a lot of new dialogue and could not do it in the original voice, perhaps? +1 to that. To all the Omega clones moaning and bitching about the new Aura. Where were you when CCP gave us the chance to test out Ascension on Sisi? It's a little late now to say you don't like it. If you had just bothered to log in to the tests when they were being run you might have given those of us who did tell CCP that the new Aura wasn't working a louder voice. Things might change but next time they run a testing campaign, take part in it. You honestly think that would have mattered? Really? Seriously? SiSi sees what? maybe 0.5% of the player base?
I heard the new Aura voice on a well known Youtube channel and for the first time ever logged into SISI to make sure I wasnt hearing things. Those of us who thought the new voice was terrible said so on the SISI feedback thread and were completely ignored. But to my knowledge there was no specific request from CCP asking for feedback regarding the new voice.
In game I see lots of people complaining in local and corp chats but very few of them seem to care enough to come here and complain. Even when I suggest they do. Most people seem happy just to mute her.
I assume CCP have made the decision to take the atmosphere of the game in another direction so the slower Aura has been replaced with the more fast pace one. This does not appear to be something they want to discuss coz the only reply we've had so far is "nope"
I get why they had to change her = NPE
I get why they want to change the atmosphere = to make the game seem more dynamic.
But what I dont get is the poor production value of the phrases we hear the most.
Come on CCP throw is a bone here, we just wonna hear a voice that doesnt drive us insane after hearing it for an hour.
How that FC in an earlier post managed 12 hours I'll never know..
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Annexe
I N E X T R E M I S
Tactical Narcotics Team
113
|
Posted - 2016.11.22 17:20:16 -
[718] - Quote
When character sheet portrait is minimised, the character name is no longer click-able to open the information window.
Please fix.
*Edit. Also add the Race, Corporation and Alliance logos in minimised view.
I will be refusing to view the new character sheet portrait.
Annexe
ITAI - VIP
"i will pop your wreck with faction loot"
|
Annexe
I N E X T R E M I S
Tactical Narcotics Team
113
|
Posted - 2016.11.22 17:31:24 -
[719] - Quote
THIS says it all.
Annexe
ITAI - VIP
"i will pop your wreck with faction loot"
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Eski Minzin
Veni Vidi Vici Inc
34
|
Posted - 2016.11.22 18:14:32 -
[720] - Quote
Jaxon Grylls wrote:Little Fawn wrote:totalE wrote:WHAT HAVE YOU DONE TO AURA.
...
WHY, CCP, WHY ?!?!?!?!?!? Because they needed a lot of new dialogue and could not do it in the original voice, perhaps? +1 to that. To all the Omega clones moaning and bitching about the new Aura. Where were you when CCP gave us the chance to test out Ascension on Sisi? It's a little late now to say you don't like it. If you had just bothered to log in to the tests when they were being run you might have given those of us who did tell CCP that the new Aura wasn't working a louder voice. Things might change but next time they run a testing campaign, take part in it.
Just get off your high horse will you? It only makes perfect sense that now that Ascension has officially been deployed many more players will be exposed to these changes and therefore many more will feel the need to complain and/or give their feedback. Which is exactly what this thread was created for.
Not only you, but also CCP should be more than intelligent enough to understand and expect this. So saying that now it's too late to complain or give feedback because that should've been done during the testing period makes absolutely no sense whatsoever.
Sure, if we had all voiced our complaints earlier, then CCP would've had the opportunity to do something about this issue sooner. But that isn't - in any way - a good enough reason for them to now hold their hands over their ears and ignore us.
They know damn well that now that this update has been experienced by a much larger player base they will receive a much greater amount of feedback, and these people deserve to be heard just as much as those who happened to have experienced them during the testing period.
Of course, I get your frustration. Believe me, I'm frustrated too. But instead of condemning everyone for not doing it sooner, I think that we should be glad that so many players are speaking their mind and are actually taking the time to write a complaint and give feedback on what's bothering them and how they think that things could be improved.
Because that is the only way that we as consumers seem to be able to actually get things done in this day and age. By speaking up, and taking action. And it's never too late for that. |
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