been about two hours waiting here.

my verification email was going to a hotmail.com address for one account and it didn't arrive.

the one sent to a gmail account worked fine.

I've whitelisted [email protected] in the hotmail antispam filtering - still no joy.

I suspect that outlook.com (microsoft's infrastructure for hotmail) is either deep sixing emails or that the inbound connections from the ccpgames mail server is being throttled (which happens normally).

From quite a bit of users, seems the two services Yahoo and Hotmail are having trouble with codes being sent to verify.

These are both known for tight filters.

Gmail works though.

What is this, and why do i have to suffer through yet another useless "security" feature that i didnt even ask for? How do i get past this, when CCP insists sending the verification email (that i again have to point out, that i didnt ask for) to an email i created my account with like 10 years ago, which by now doesnt even exist anymore?

What is this, and why do i have to suffer through yet another useless "security" feature that i didnt even ask for? How do i get past this, when CCP insists sending the verification email (that i again have to point out, that i didnt ask for) to an email i created my account with like 10 years ago, which by now doesnt even exist anymore?

And yes i have changed the email since. I have 3 accounts, 2 still works.

All this security is stupid and useless, i-¦d play without password if i could.

It'll be some clueless management type I'm betting.

Hi,

Unfortunately, emails beginning with info@; mail@; admin@, etc. are not supported. If needed, I can change the email address on your account to re-enable access once we verify ownership.
In order to do this, I need to ask a few questions that will help me to establish that you are the account owner. Please provide the information listed below, and note that it is vital that it is as accurate and detailed as possible.
1.The full name used when the account was created (Your own name).
2.The date of birth registered at account creation. (Your own date of birth).
3.The email address used when the account was registered.
4.The username of the account.
5.The names of the characters located on the account.
6.The CD-key used to create the account (If a CD-key was used).
7.The last 4 digits of the credit card used to pay for the subscription (If a credit card was used).
8.The billing address for the credit card used to pay for the subscription (If a credit card was used).
Once received and verified all these details, I should be able to change the email address on your account.
Best Regards,

i'm here playing from 2003 , and this is wat i get now as a good thank you

come on

fustrated , its just a mather of time my forum accound refreshes and i'm also done then on the forum

I wonder how long before people start contacting paypal for their month sub back. 4 days now and i still cannot access 3 of my accounts. It really seems like CCP is doubling down on this decision at their customers expense.

Yesterday at 23:52

I can't login to other accounts, , because I NO LONGER HAVE ACCESS TO THOSE EMAIL ACCOUNTS.
I HAVE BEEN PLAYING AND PAYING AND BUYING PLEX FOR 8 YEARS.
AND NOW I CANT ACCESS MY ACCOUNTS BECAUSE OF YOUR VERIFICATION PROCESS? I CANT EVEN TRACK MY TICKETS FOR THOSE ACCOUNTS. I CAN'T EVEN LOG INTO THE ACCOUNTS TO MANAGE MY EMAIL OR MY ACCOUNT. I CANT EVEN LOGIN TO CANCEL MY SUBSCRIPTIONS. I WILL JUMP THROUGH YOUR LITTLE OWNERSHIP HOOPS AND GET ACCESS TO MY ACCOUNTS. BUT YOU GUYS HAVE REALLY PISSED A LOT OF LONG TIME PLAYERS OFF. I EVEN UPDATED THE ACCOUNTS WITH MY NEW EMAIL A LONG TIME AGO AND THE VERIFICATION PROCESS SEND THE EMAIL TO THE ORIGINAL EMAIL. DO YOU JUST HATE YOUR CUSTOMERS OR WHAT? WE PAY FOR THIS GAME, AND OVER 8 YEARS THAT IS TON OF MONEY. I HAVE TO CONTACT YOU ON THIS ACCOUNT TO GET SOME KIND OF RESPONSE BECAUSE ONCE A TICKET IS SUBMITTED BY MY OTHER ACCOUNT I HAVE NO WAY TO TRACK IT OR HAVE A CONVERSATION. SO THIS ACCOUNT IS ..., I NEED HELP WITH ..... and .... accounts
______________________________________________________________________
Avatar
GM .... Today at 00:08

Hello there,

As you may be experiencing log in issues Log In or [E-Mail Verification issues, we need to make sure youGÇÖve exhausted the following steps before we proceed:

All email sub folders, junk / spam / trash folders have been checked and no verification emails have been received there.

YouGÇÖve whitelisted the following email or added it to your contacts list: [email protected] and tried again.
a. Info on how to whitelist emails can be found here: http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

Make sure not to send the verification email multiple times.
a. Each new verification email created will disable the last one.
b. Each verification email is valid for 30 minutes.

If youGÇÖre getting a GÇ£Code MismatchGÇ¥ error message.
a. Please wait for 30 minutes to make sure all codes are disabled.
b. Request the verification to be sent once, and once only.

c. Wait for that email to arrive and apply the code to your account.

If youGÇÖre getting a GÇ£We have detected that your browser as cookies disabledGÇ¥ error message.
a. This will be fixed very soon.
b. To bypass this go into the Control Panel > Network and Internet > Internet Options. From there set the "Internet Zone" to Medium or lower. And hit Apply.

If none of these steps help please let me know, summarize the issue in short and we'GÇÖll be sure to assist you further.

Best Regards,
....
CCP Customer Support | EVE Online | EVE Valkyrie



Today at 00:11
________________________________________________________

DID YOU EVEN READ MY COMMENTS?

In the same boat that you are.

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