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Thread Statistics | Show CCP posts - 18 post(s) |
heavyg
Caldari
0utbreak
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Posted - 2007.07.15 00:15:00 -
[31]
Forget all the fancy graphics, forget all the improvements.
FIX THE LAG!
We cannot play the game as intended with theses sort of basic issues.
CCP you want corps to build outposts, you want people to fight for them, How the well are we supposed to do this when if you have a fleet that is capeable of killing an outpost without it taking 24 hours and the owners respond in kind, the game fails to perform.
I remember leading a gang of 250 fix players to 49 u to fight a similar sized fleet 3 years ago and the lag was not an issue. we move forward to today and the game has gone backwards not forwards.
This is not a new issue, and there must be 100's if not 1000's of instances when this has been logged and reported as bug. How much info do you need?
I am sure you have staff that have experienced this first hand whilst playing.
I just spent 4 hours playing, waiting to fight, the fight started, and low and behold so did the lag desync.
Eve is a great game, graphically superb, chalenging and engaging. But pointless if all that goes to hell in a handbasket as soon as you try to play.
You can train for Years,hone your group/fleet skills for months plan for weeks then jump in and die within seconds because the game locks up.
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Liquidswar
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Posted - 2007.07.15 00:39:00 -
[32]
 Originally by: heavyg
Forget all the fancy graphics, forget all the improvements.
FIX THE LAG!
We cannot play the game as intended with theses sort of basic issues.
--snip--
Eve is a great game, graphically superb, chalenging and engaging. But pointless if all that goes to hell in a handbasket as soon as you try to play.
You can train for Years,hone your group/fleet skills for months plan for weeks then jump in and die within seconds because the game locks up.
The lag is a huge issue and not just for defending outposts. I just witnessed a fleet battle in low sec with maybe 30 pilots in one system and clients disconnected left and right leaving ships without modules running to be scrammed and fired on, breaking up the DPS the fleet needed to survive during the fight. Targets could not be switched. Modules could not be properly controlled and drones could not be directed. It was a huge cluster. heavyg is exactly right. What is the point of playing this game for months with the advertised idea of grand fleet battles in mind only to have the game crash when the battle starts? It's a huge disappointment. I'd rather revert to a wireframe low res "elite" style overview than have to sit through another lag dominated battle.
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CCP Sharkbait
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Posted - 2007.07.15 01:38:00 -
[33]
please keep sending in the logfiles, we still need all the information we can get.
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Liquidswar
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Posted - 2007.07.15 12:45:00 -
[34]
Edited by: Liquidswar on 15/07/2007 12:45:06
Originally by: CCP Sharkbait
please keep sending in the logfiles, we still need all the information we can get.
You send me ISK and I'll start up the log tools that suck up system resources I need to keep my game running. We are not beta testers. We are not CCP employees. We are players. We are paying customers. So get some of the Devs to stick all of their BoB characters in systems where these problems have been reported and reconstruct the event. I'm sure there are enough petitions with full descriptions of lagtastic events and even killmails to help you reproduce the issue in a somewhat controlled manner.
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heavyg
Caldari
0utbreak
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Posted - 2007.07.15 14:13:00 -
[35]
by repeatedly asking for log files you are admiting the problem exists.
If you know it exists why ask for more evidence. This is just a stalling tactic.
I work in IT, I deal with QA, If a problem is reported, yes we ask for evideince to see what the problem is. Then we create and investigate the issue and FIX IT.
Sometime we do not havr the numbers to test underload, so we connect to the live system at the time of max load and monitor.
I am 100% sure that if you asked any of the aliances or major pvp groups that they would hapilly tell you you a fleet op is on. You can then send in an observer and log all you like. Watch the sytem via the server monitoring and even trace the SQL Statemtns.
You will not get any better info than this and its so much easier than trying to get number on SISI.
The lag issue is ruining the game for me and may others you must see this from the gereral posts.
Battles and fights require tactics, the biggest of the concerns at the moments is not fleet make up, no of BS or ECM, but "will the lag kill us".
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Shiipo
Caldari
Dangerous Trades
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Posted - 2007.07.15 14:18:00 -
[36]
I have a log file that may be related to this, but it's 2.3 mb compressed. Do you have an e-mail or something that I could send it to?
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Toral Koerp
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Posted - 2007.07.15 16:12:00 -
[37]
What kind of resources is CCP putting into this and how seriously is the lag/desync issue being taken? We're feeling ignored out here.
It's an old complaint, but seriously fellas. . . major combat is BROKEN BROKEN BROKEN. GAME BROKEN.
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Lazydog
0utbreak
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Posted - 2007.07.15 17:18:00 -
[38]
Mr sharkbait :) just a suggestion but have you tryed actually getting out there in the battlefields on a connection away from the servers, like the players enviroment and experience what we have to experience first hand?
If you have an isp connection outside of ccp i'm quite sure there's an eve entity out there that would have you in their fleet for a few hours, then you can also feel the pain of the players as well as the desync, and make your own log's.
I would love to collect log data for you, but the actual thought of doing so and increasing the loads on my memory and client during the battle and coping with dysync seriously puts me off doing so.
We already have to downgrade out gaming experience before a battle by turning off effects and turret effects and in some cases, turning off depth buffer and zooming out etc etc etc. Hope you understand where I am coming from. :)
Real EvE Players In Sig's 4tw
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Lord Degalous
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Posted - 2007.07.15 19:42:00 -
[39]
i agree with the players here we pay, some of us alot of money, to ENJOY this game not be your beta testers. i have 2 accounts and before all this patch stuff started happening was thinking of a 3rd but NO WAY IN HELL will i spend more money on a game that is clearly not being taken seriously by the devs and techies that are suppose to run it. When you start compensating us as players for going through the trouble of running logging programs and yes eating up ram man i tell ya i have a gig of ram and a 256 graphics card and 2 instances of eve is taxing to say the least never mind adding another program to it.then i will be inclined to help out but we dont get paid to operate this game you do so i suggest you get in your ships get out in the systems and see for yourself and tell me why 32000 players can bring eve to an almost screaching hault when servers on other big games like wow and Guild wars have no probs handling 5 times that and then some with out any lag issues and bugs. i just dont understand why this is so complicated for ccp to get. i for one will not continue to waist my time and money on a game that is so dissatisfying to play and has done nothing but go down hill unless the tech support is stepped up and this crap is fixed.
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Lord Degalous
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Posted - 2007.07.15 19:54:00 -
[40]
k now im getting ****ed off!! im sitting in space after relogging and i cannot move deactivate fittings warp dock nothing!! this is so screwed up. ccp better start fixing or im gonna want reimbursement of my money not isk for the months that i cannot play this damn game because it dont work!!!if i lose my ship from this im gonna really get ****ed and that translates to people getting involved from outside this game so i suggest you guys get the game working quickly.
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heavyg
Caldari
0utbreak
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Posted - 2007.07.15 21:09:00 -
[41]
Lord Degalous to be fair, Eve <> wow on numbers, wow is multiple distinct servers with a limited player cap on each. Eve is one big ass server.
Now that does not mean that the servers/programing dosent need fixiing. Again tonight we had a 26 man gang, the oposition jumped in 80, not a big number in local. And you know waht, lag/desync again!
CCP you want to get data on this issue come fly with us..... log until your hearts content.
HG
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Shiipo
Caldari
Dangerous Trades
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Posted - 2007.07.15 23:18:00 -
[42]
Originally by: heavyg
If you know it exists why ask for more evidence. This is just a stalling tactic.
They are not asking for more evidence. They are asking for more logs, which means that they know there is a problem but they don't know the cause for it.
I might add that so far I haven't received a reply to the bug reports I made 2 days ago, but I've received a reply to this one. To me, that is an indication that they are taking this issue seriously and want to fix it.
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Strana
Gallente
The Clearwater Society
Firmus Ixion
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Posted - 2007.07.16 01:25:00 -
[43]
There is no lag CCP tells me so everytime I have /petitioned. I have said in my reply go talk to Sharkbait and I get a form letter response about there was no lag.
Tell you what CCP, I'll trade my log files for fair customer service. Even though I should already be getting both fair customer service and game performance for the real world money I already give you.
It is sad such a great game is going down the toilet.
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Domos Attom
Federation of Freedom Fighters
Executive Outcomes
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Posted - 2007.07.16 03:20:00 -
[44]
Shark - if you return the ships we loose due to this **** then ill run the Logserver how does that sound for a deal? Your happy for us to help but you wolnt help us? Dont see the logic in that... We do your job, waste our time getting our stuff to loose it due to this issue, to be told " we are unable to verify your loss in our logs as being abnormal in anyway, because of this we are unfortunately unable to reimburse your ship. "when we die to this stupid issue?... Eagerly awaiting your response.
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Barkode
Fourth Dimension
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Posted - 2007.07.16 06:27:00 -
[45]
2 words
server rollback
**** worked 'fine' before rev 2, and by that I mean no constant desyncs when 50 people are in local. No one cares about new features when the game doesn't work, aside from maybe your CFO. You have people developing new features. Put them on hold, refocus their efforts into streamlining the game.
Remember that a crappy game with revolving door subscribers will make little money, but a decent game with a loyal fanbase will. Eve is jumping the shark, but there is time to save it.
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Zeonos
Amarr
Fairtrade Syndicate
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Posted - 2007.07.16 09:56:00 -
[46]
what about you roll back the server, split up the patch in 4 or 5 parts, and release one each week for the next month? that would narrow the problem, and we don't have to lose more ships trying to find your error.
kinda like asking all men there drive Ford, to crash test their car, with no insurance, just to find out why the left side airbag doesn't pop out...
Look I Hijacked a sig!! -Kaemonn
<3 Kaemonn -Zeonos
A sunset with Kaemonn... how nice... -Wachtmeister
This space is reserved for moderator hijacking, Need more colors! |
fuze
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Posted - 2007.07.16 12:12:00 -
[47]
Originally by: Barkode
2 words
server rollback
1 word
marketing |
Isan Danderoda
Strix Armaments and Defence
Acheron Federation
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Posted - 2007.07.16 12:32:00 -
[48]
How much more simple can it be? Devs are asking for logs so they can debug the problem. Plain and simple.
How about this: Proof or STFU.
No logs, no fix. I think they've made it clear. No server rollbacks. No resynch button. Send logs of desynchs, and they can fix it. Without the right data they can do nothing.
What makes me sick with this is how many folks keep saying they work in IT, but don't seem to know **** about having the right information with which to solve the problem. You guys are at the "It's broke, fix it" stage instead of the "here's some hard data" stage. 
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Liquidswar
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Posted - 2007.07.16 13:05:00 -
[49]
Originally by: Isan Danderoda
How much more simple can it be? Devs are asking for logs so they can debug the problem. Plain and simple.
How about this: Proof or STFU.
No logs, no fix. I think they've made it clear. No server rollbacks. No resynch button. Send logs of desynchs, and they can fix it. Without the right data they can do nothing.
stage.
I'm only suggesting that instead of asking players to run debug software 23/7, that interferes with the game by using up HDD space and RAM, they connect a debug team to Tranquility during peak usage hours and attempt to recreate the issue and gather as much information as possible. That's not too much to ask. What is too much to ask is for every player to be a beta tester 4 years into game development. That's like Microsoft asking you to figure out whats wrong with Windows XP four years after its been released. There should be infrastructure in place where the devs can manually look into this sort of thing by now.
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Isan Danderoda
Strix Armaments and Defence
Acheron Federation
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Posted - 2007.07.16 13:34:00 -
[50]
I can definitely appreciate where you're coming from, but it seems apparent that this is what they need to do to get the information they need. If there was another way that wouldn't interrupt things they'd do it...that's their usual MO.
Consider this: they've probably tried to recreate it without success. The server logs aren't telling them what they need to know, so it is a client-side error, thus they need client information on it. Most players don't experience this issue so the best group to ask are the people who are experiencing the problem the most.
Yeah, it is a drag on your resources, but if it gets the problem pinned down and taken care of isn't that worth it? And let's face it. You only have to catch it in the logs once. With a few different logs they can find the commonalities and ultimately figure out what is causing the issue. A pain, yes, but quite necessary given the situation as it seems to be.
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Entreri Finwe
Raptus Regaliter
Pride - Honor - Duty
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Posted - 2007.07.16 13:47:00 -
[51]
Originally by: Liquidswar
Originally by: Isan Danderoda
How much more simple can it be? Devs are asking for logs so they can debug the problem. Plain and simple.
How about this: Proof or STFU.
No logs, no fix. I think they've made it clear. No server rollbacks. No resynch button. Send logs of desynchs, and they can fix it. Without the right data they can do nothing.
stage.
I'm only suggesting that instead of asking players to run debug software 23/7, that interferes with the game by using up HDD space and RAM, they connect a debug team to Tranquility during peak usage hours and attempt to recreate the issue and gather as much information as possible. That's not too much to ask. What is too much to ask is for every player to be a beta tester 4 years into game development. That's like Microsoft asking you to figure out whats wrong with Windows XP four years after its been released. There should be infrastructure in place where the devs can manually look into this sort of thing by now.
How do you know they aren't already doing this?
And besides, since when did running Windows stop feeling like trying out a RC? And all the windows you get when a program crashes asking you to send the log/info to MS?
Originally by: jarack
I de-synced in my bathroom once, now i have no where to wash my hands 
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CCP Oveur
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Posted - 2007.07.16 14:14:00 -
[52]
We have a possible solution to this, the fix itself should be finalized today or tomorrow, after which it requires extensive testing.
Executive Producer
EVE Online
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ApaKaka
Lone Starr Corporation
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Posted - 2007.07.16 14:31:00 -
[53]
If this works, will forgive CCP everything!
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Dietes Marcellus
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Posted - 2007.07.16 14:38:00 -
[54]
Or they are just trying to shut us all up :(
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Vladimir Ilych
Gradient
Electus Matari
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Posted - 2007.07.16 14:38:00 -
[55]
Originally by: CCP Oveur
We have a possible solution to this, the fix itself should be finalized today or tomorrow, after which it requires extensive testing.
The man said possible solution. That said, best of luck with the fix CCP.
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Vladimir Ilych
Gradient
Electus Matari
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Posted - 2007.07.16 14:40:00 -
[56]
Originally by: Dietes Marcellus
Or they are just trying to shut us all up :(
Best way to do that is to fix the problem. I'm sure the Devs don't like being shouted at by the player base.
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Dionisius
Gallente
Ordem dos Templarios
Pax Atlantis
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Posted - 2007.07.16 14:42:00 -
[57]
Originally by: ApaKaka
If this works, will forgive CCP everything!
You will regret saying that...
_______________________
Originally by: Splagada
Edited by: Splagada on 21/06/2007 13:51:39
in eve you can break their windows, take over the house, and throw the children in the fire. |
DarkMatter
Sintered Sanity
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Posted - 2007.07.16 14:54:00 -
[58]
CCP found the problem. One of the server room techs was leeching off bandwidth to acquire the largest anime pawn collection this world has ever seen...
News at 11...
Building the homestead
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Darius Shakor
Minmatar
Re-Awakened Technologies Inc
Electus Matari
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Posted - 2007.07.16 15:16:00 -
[59]
Originally by: DarkMatter
CCP found the problem. One of the server room techs was leeching off bandwidth to acquire the largest anime pawn collection this world has ever seen...
News at 11...
... Can we access it via the IGB?
------
Shakor Clan Information Portal |
Kwint Sommer
Incoherent Inc
Otaku Invasion
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Posted - 2007.07.16 15:56:00 -
[60]
Sweet, how can I test said fix? I'll happily sacrifice a frigate and a jump clone if it means helping to fix this. So who's up for an epic frigate fleet battle? Winner gets to salvage it all....
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