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Author	Thread Statistics \| Show CCP posts - 3 post(s)
SirNolle	Posted - 2007.08.21 13:48:00 - [61] Originally by: Cornucopian Originally by: CCP Wrangler The server will be rebooted. but will that solve the problem No, but hey! U can train skills while offline! U should be thankful!!
XxGridlockxX	Posted - 2007.08.21 13:49:00 - [62] Originally by: torswin I'm up to a dilemma here. Should I continue to support CCP with subscription and hope they will be able to fix this, or should I cancel my accound and look after a new game which does provide what they promise? Constant problems with stability isn't actually a GOOD thing... And I don't want to make CCP think that this is acceptable and therefore don't do a thing about it. Quit and gimme your stuff..il take care of it...honest... Btw i bid 3$ not a cent more.
Vermin Fiend	Posted - 2007.08.21 13:50:00 - [63] Where are these server problems cuz I always seem to miss em? -Vermy
XxGridlockxX	Posted - 2007.08.21 13:51:00 - [64] oh and one last rant, troll, comment, something. please tell Mrs.CCP EveRocks not to unplug the server when doing the ironing.
Sinder Ohm Infinite Improbability Inc Mostly Harmless	Posted - 2007.08.21 13:52:00 - [65] rabble rabble ssdd rabble rabble Originally by: Rawne Karrde PVP in EvE is consentual, you agree to it when you login. If you don't like it you're in the wrong game.
Frances Ducoir Bounty Hunter - Dark Legion Curse Alliance	Posted - 2007.08.21 13:52:00 - [66] it gets annoying. really. why dont you let the "server is down thread" in general discussions stay open, since the server is crashing 1-2x a week, if not more often. insert insult about microsoft+ccp here ok. now i feel better ^^
EliteSlave Minmatar Tau Ceti Global Production Angels Of Discord	Posted - 2007.08.21 13:53:00 - [67] Ok... was it Micah? or Bob the junior DB admins that accidentally tripped over the power cord? \| \| Dev's if your Ugly and you know it.. and Proud of it... Sign Below ;) Yeah alright I'll sign, why not!
Gnulpie Minmatar Miner Tech	Posted - 2007.08.21 13:54:00 - [68] I'm slowly beginning to become really unhappy with Eve. - I get lots of disconnects (and large amounts of other people too, always the same people disconnect with me!) - Lag isn't getting better - Almost every day now database failures, reboots or extended downtimes - Mobile lab doesn't recognize meta item for invention too often, grrrr! - My (and lots of others) bio was cut off for absolutely no reason - Market section of the forums is getting closed ...and thousands of more tiny things. Each thing for itself is not really important but it sums up Well, hopefully you and fix and improve everything soon enough.

CCP Valar	Posted - 2007.08.21 13:54:00 - [69] Preliminary postmortem: The issue this time was most likely due to configuration changes done to the SQL Server at downtime today. We rolled the changes back as soon as we noticed the issue but the SQL Server had already been too long at a 100% CPU so it was unable to catch up to the backlog of transactions before the EVE server processes started erroring, so a reboot was unavoidable. We had monitoring software from Microsoft SQL Server support running at the time of the issue and that data has been forwarded to them. The issue today is most likely unrelated to the on-going SQL issue we have, but we are working with Microsoft on resolving our current issues, make configuration changes to prevent such issues in the future and increase the efficiency of our SQL server. ------ Valar Database admin - Server operations team CCP Games

Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.08.21 13:54:00 - [70] Originally by: Pan Crastus Originally by: Ebodhisatva Somehow I feel sorry for CCP Why? It was their choice to use Microsoft products and they have to assume responsibility for that choice. We use Linux for our server stuff and yes, we have problems sometimes (kernel bugs on new hardware or even broken hardware), but we always know who to blame and what's wrong and - this is where I agree with you - since we work with small companies (hardware suppliers etc.) we always get a decent service. I would never advise anyone to run their critical stuff using products sold by corporations that do not consider you a valuable customer (or failing that, provide a SLA that you can rely on). QFT!! Also.. we run our critical stuff (free time) on a product sold by a corporation that considers us customers worthy of the 'ZOMG something blew up in serverland' reply. Suing MS wont do CCP any good: half of the lawyers in the USA work for Microsoft. Remember the guy that sued MS for the name microsoft? all he got was a letter: "Dear sir... we have recieved your letter and would like to remind you that we have a legal department exceeding 3$ billion a year. We could wrap you up in a legal ball of rubber bands for ten years and then take your house, children and car. Not to mention that we will reposess your wife and sell her to the salt mines on Centauri Prime. However because we pity the poor mortals that shovel muck around this pityful blue globe, there is a check enclosed in this letter for $10K. We suggest you take it and **** off. yours faithfully, Legal Scribe Microsoft Legal Microsfot Corp. Olympus Avenue 1298 Kingdom of the gods /quote off. ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer."
NUBIARN MAJORITY	Posted - 2007.08.21 13:55:00 - [71] ppl that keep moaning about the server etc etc please unplug your keyboards and put them in the bin, it will save you embarrassing yourself on the forums. eve has a few problems so what ccp are fixing them and will continue to fix them either with software patches or hardware upgrades, remember its a unique game on ONE shard not 100. personally if its was me and i read some of these dirogitry post ide start banning accounts. eve rocks whiners dont.
EliteSlave Minmatar Tau Ceti Global Production Angels Of Discord	Posted - 2007.08.21 13:56:00 - [72] AAH HA! It was Micah! \| \| Dev's if your Ugly and you know it.. and Proud of it... Sign Below ;) Yeah alright I'll sign, why not!
Cornucopian Gallente Dutch Omega United Freemen Alliance	Posted - 2007.08.21 13:58:00 - [73] Originally by: Vermin Fiend Where are these server problems cuz I always seem to miss em? -Vermy YOUR SIG ROCKS! ----------------------------------------------- "post with your main. delete your alt, you sad little exploiting metagamer."
LifeLines m3 Corp Curse Alliance	Posted - 2007.08.21 13:58:00 - [74] Originally by: CCP Valar Preliminary postmortem: The issue this time was most likely due to configuration changes done to the SQL Server at downtime today. We rolled the changes back as soon as we noticed the issue but the SQL Server had already been too long at a 100% CPU so it was unable to catch up to the backlog of transactions before the EVE server processes started erroring, so a reboot was unavoidable. We had monitoring software from Microsoft SQL Server support running at the time of the issue and that data has been forwarded to them. The issue today is most likely unrelated to the on-going SQL issue we have, but we are working with Microsoft on resolving our current issues, make configuration changes to prevent such issues in the future and increase the efficiency of our SQL server. A Jove has spoken!!!
Devious	Posted - 2007.08.21 13:58:00 - [75] Peice of advice , and please take this seriously and into consideration. Everything Microsoft touches turns to Cr** this is true in all their applications, and games. specially GAMES. look at everything over the past 10 years that they have tried "fixing" due to internet issues and database issues, most of those games went bellyup. do yourself a favour change your database or change to some other company that doesnt have a albatross hanging around their necks.
Wizzkidy Demonic Retribution Pure.	Posted - 2007.08.21 14:01:00 - [76] Edited by: Wizzkidy on 21/08/2007 14:01:09 Originally by: CCP Valar Preliminary postmortem: The issue this time was most likely due to configuration changes done to the SQL Server at downtime today Where these changes something MS told you to make to the SQL DB? or are these changes your making? As far as I am concered you should only be making DB changes that MS have approved.
w0rmy M. Corp M. PIRE	Posted - 2007.08.21 14:02:00 - [77] Originally by: Devious Peice of advice , and please take this seriously and into consideration. Everything Microsoft touches turns to Cr this is true in all their applications, and games. specially GAMES. look at everything over the past 10 years that they have tried "fixing" due to internet issues and database issues, most of those games went bellyup. do yourself a favour change your database or change to some other company that doesnt have a albatross hanging around their necks. Yes, because porting a DB as complex as im sure eves is, wouldnt require major changes and in turn, major issues.... Right? Im not saying I find these downtimes acceptable, I for one, completely disagree with paying to BETA test software... but this far into a project, i severely doubt switching software is an option for CCP. Originally by:** CCP Oveur I'm very sorry w0rmy, I beg your forgiveness. Originally by: Dianabolic I was never sworn to secrecy, w0rmy, sorry to dissappoint you.
torswin Caldari Silver Snake Enterprise Interstellar Starbase Syndicate	Posted - 2007.08.21 14:11:00 - [78] Originally by: XxGridlockxX Quit and gimme your stuff..il take care of it...honest... Btw i bid 3$ not a cent more. Why should YOU take care of it when it can rot on my disabled account for AT LEAST 6 months? --- Signature radius: 150 mm Unless explicitly stated, this post does not represent my alliance, corporation, my own, or any other living organism's view.
Spix 'UK	Posted - 2007.08.21 14:52:00 - [79] 15:50 21st 08 07 Really whats goin on with ur server its been rebooted & its laggin to death still? Are you still tryin to fix it or just let it sutter by until Weds DT.
Maltitol Gallente Tides of Silence Hydra Alliance	Posted - 2007.08.21 14:56:00 - [80] Originally by: CCP Wrangler but we are working with Microsoft on resolving our current issues That's it's own Oxymoron.
SchirmerN Amarr Malicious Intentions Cult of War	Posted - 2007.08.21 14:58:00 - [81] Stop using microsoft
Savesti Kyrsst Minmatar White-Noise Exuro Mortis	Posted - 2007.08.21 16:08:00 - [82] Originally by: CCP Wrangler but we are working with Microsoft on resolving our current issues Are you beating them over the head with a keyboard? 'Cause that'd be awesome.
Larshus Magrus Elite Storm Enterprises Storm Armada	Posted - 2007.08.21 16:29:00 - [83] The uptime of EvE compared to the real "business" world is laughable at best, criminal at worst. Let me explain how this really works. When you buy a bigboy hardware/software package the vendor and the buyer sit down and hammer out a contract. One of the key provisions is the uptime clause.... You specify how much downtime is acceptable per year for hardware and software failures that are NOT due to the customer. This include hardware melting down, database coredumping, just about everything. The supplier agrees to have extra resources available to hotswitch to other hardware if needed, blah blah. In the finacial industry its common to argue of "nines" uptime.. is the hardware going to be up 99.99%, or 99.999% of the time, or 99.9999% of the time.. ie 2, 3 or 4 "nines" uptime. 4 nines uptime means down MINUTES per year. Yes people stuff like this actually exists and for databases that dwarf eve. Eve goes down 1 hour a day, plus all these crashes... this pushes eve well below 96% uptime. This is simply absurd. Either CCP has no fing clue whatsoever when they signed an agreement with M$ and cant sue for the downtime, or there IS no agreement with M$ for downtime which, quite honestly, scares the bajeezus out of me. Think about it, what if the database just STOPS working. Forever. For good. What kind of recourse would CCP have? From a buisness standpoint this whole thing is in shambles. If this happened here I would get fired along with about a dozed other people for entering into a mess like this. What is SUPPOSED to happen when a DB boxes pukes like eve is doing is it hot falls over to a secondary box, midstride, and keep on going while the problem in the primary is debugged and fixed. The vendor is SUPPOSED to have the hardware in place to do this. I keep hearing that eve has falling over to the secondary DB box. but why the hell is a reboot needed for that? Thats not a hot fallover, thats... just another box you gotta plug in and restart with... This whole thing is frankly, rediculous and I'm sick of posting about it. If there was another space MMO game EvE would be in serious trouble atm. We need some competition :)
Larshus Magrus Elite Storm Enterprises Storm Armada	Posted - 2007.08.21 16:33:00 - [84] Originally by: w0rmy Originally by: Devious Peice of advice , and please take this seriously and into consideration. Everything Microsoft touches turns to Cr** this is true in all their applications, and games. specially GAMES. look at everything over the past 10 years that they have tried "fixing" due to internet issues and database issues, most of those games went bellyup. do yourself a favour change your database or change to some other company that doesnt have a albatross hanging around their necks. Yes, because porting a DB as complex as im sure eves is, wouldnt require major changes and in turn, major issues.... Right? Im not saying I find these downtimes acceptable, I for one, completely disagree with paying to BETA test software... but this far into a project, i severely doubt switching software is an option for CCP. The backend is SQL. SQL is a standard that dates back decades. It was implemented so data COULD be easily switched between hardware and software vendors. Thats the whole reason people USE sql today... so they aren't locked into a single vendor and get held hostage by that vendor. if its SQL, its portable, and its not that difficult. Sure it would take a couple weeks but its SQL.. its portable by definition.
Kagura Nikon Minmatar Guardians of the Dawn Interstellar Alcohol Conglomerate	Posted - 2007.08.21 17:11:00 - [85] Originally by: Larshus Magrus The uptime of EvE compared to the real "business" world is laughable at best, criminal at worst. Let me explain how this really works. When you buy a bigboy hardware/software package the vendor and the buyer sit down and hammer out a contract. One of the key provisions is the uptime clause.... You specify how much downtime is acceptable per year for hardware and software failures that are NOT due to the customer. This include hardware melting down, database coredumping, just about everything. The supplier agrees to have extra resources available to hotswitch to other hardware if needed, blah blah. In the finacial industry its common to argue of "nines" uptime.. is the hardware going to be up 99.99%, or 99.999% of the time, or 99.9999% of the time.. ie 2, 3 or 4 "nines" uptime. 4 nines uptime means down MINUTES per year. Yes people stuff like this actually exists and for databases that dwarf eve. Eve goes down 1 hour a day, plus all these crashes... this pushes eve well below 96% uptime. This is simply absurd. Either CCP has no fing clue whatsoever when they signed an agreement with M$ and cant sue for the downtime, or there IS no agreement with M$ for downtime which, quite honestly, scares the bajeezus out of me. Think about it, what if the database just STOPS working. Forever. For good. What kind of recourse would CCP have? From a buisness standpoint this whole thing is in shambles. If this happened here I would get fired along with about a dozed other people for entering into a mess like this. What is SUPPOSED to happen when a DB boxes pukes like eve is doing is it hot falls over to a secondary box, midstride, and keep on going while the problem in the primary is debugged and fixed. The vendor is SUPPOSED to have the hardware in place to do this. I keep hearing that eve has falling over to the secondary DB box. but why the hell is a reboot needed for that? Thats not a hot fallover, thats... just another box you gotta plug in and restart with... This whole thing is frankly, rediculous and I'm sick of posting about it. If there was another space MMO game EvE would be in serious trouble atm. We need some competition :) I haev worked both in bank software development and MMo development. And Bank database systems are Jokes qhen compared to MMOs, they fore sure have a lot more data, but they don have real time constraingts. Much easier to make any of those 99.999% up time applications. They don't change specifications every 30 days. The demand does not grow uncontrolably at specific times like our fleet battles etc... If brute force doesn't solve your problem... you are not using enough
Tarminic Black Flame Industries	Posted - 2007.08.21 17:42:00 - [86] Originally by: Larshus Magrus Originally by: w0rmy Originally by: Devious Peice of advice , and please take this seriously and into consideration. Everything Microsoft touches turns to Cr this is true in all their applications, and games. specially GAMES. look at everything over the past 10 years that they have tried "fixing" due to internet issues and database issues, most of those games went bellyup. do yourself a favour change your database or change to some other company that doesnt have a albatross hanging around their necks. Yes, because porting a DB as complex as im sure eves is, wouldnt require major changes and in turn, major issues.... Right? Im not saying I find these downtimes acceptable, I for one, completely disagree with paying to BETA test software... but this far into a project, i severely doubt switching software is an option for CCP. The backend is SQL. SQL is a standard that dates back decades. It was implemented so data COULD be easily switched between hardware and software vendors. Thats the whole reason people USE sql today... so they aren't locked into a single vendor and get held hostage by that vendor. if its SQL, its portable, and its not that difficult. Sure it would take a couple weeks but its SQL.. its portable by definition. They may be using Microsoft's proprietary SQL derivative, however. That would make switching significantly more difficult. ------------ Whiners - Unite!** Tarminic - 26 Million SP in Forum Warfare.
Tarminic Black Flame Industries	Posted - 2007.08.21 17:42:00 - [87] Originally by: Larshus Magrus Originally by: w0rmy Originally by: Devious Peice of advice , and please take this seriously and into consideration. Everything Microsoft touches turns to Cr this is true in all their applications, and games. specially GAMES. look at everything over the past 10 years that they have tried "fixing" due to internet issues and database issues, most of those games went bellyup. do yourself a favour change your database or change to some other company that doesnt have a albatross hanging around their necks. Yes, because porting a DB as complex as im sure eves is, wouldnt require major changes and in turn, major issues.... Right? Im not saying I find these downtimes acceptable, I for one, completely disagree with paying to BETA test software... but this far into a project, i severely doubt switching software is an option for CCP. The backend is SQL. SQL is a standard that dates back decades. It was implemented so data COULD be easily switched between hardware and software vendors. Thats the whole reason people USE sql today... so they aren't locked into a single vendor and get held hostage by that vendor. if its SQL, its portable, and its not that difficult. Sure it would take a couple weeks but its SQL.. its portable by definition. They may be using Microsoft's proprietary SQL derivative, however. That would make switching significantly more difficult. ------------ Whiners - Unite!** Tarminic - 26 Million SP in Forum Warfare.
Larshus Magrus Elite Storm Enterprises Storm Armada	Posted - 2007.08.21 19:19:00 - [88] Originally by: Tarminic They may be using Microsoft's proprietary SQL derivative, however. That would make switching significantly more difficult. Well yea but no one would be that stupid... You really don't think they did that do you? Oh crap maybe they did. They'd be opening themselves up to a complete #$^#$% fest on contract negotiations if they did that... if the vendor knew they were trapped in their DB... the vendor could then hold them hostage when the license came up for renewal. More i think about it though its CCP.. maybe they just bought a stock license and didn't worry about it. My stomach is starting to turn over and I'm getting sick just thinking about the ramifications...
Larshus Magrus Elite Storm Enterprises Storm Armada	Posted - 2007.08.21 19:22:00 - [89] Originally by: Kagura Nikon I haev worked both in bank software development and MMo development. And Bank database systems are Jokes qhen compared to MMOs, they fore sure have a lot more data, but they don have real time constraingts. Much easier to make any of those 99.999% up time applications. They don't change specifications every 30 days. The demand does not grow uncontrolably at specific times like our fleet battles etc... Don't have realtime constraints? So like when I walk up to an atm and i expect to get money out of it when I insert my card, it can wait 3.5 hours to give it to me? When I log on and do my remote bill pay it can be down? My direct deposits can take a day to get credited? Yea, Somehow I don't think so.
D'Insane Shatner Gallente Shatner's Toupee	Posted - 2007.08.21 19:26:00 - [90] Originally by: Tarminic Originally by: Larshus Magrus if its SQL, its portable, and its not that difficult. Sure it would take a couple weeks but its SQL.. its portable by definition. They may be using Microsoft's proprietary SQL derivative, however. That would make switching significantly more difficult. Significantly? I'd say that is the understatement of the year. On another unrelated note: I hate what I'm posting here because all it does is sound whiny as hell. But it needs to be said. I recently came back to EVE and have been running 3 accounts. Sadly, I've experienced desync, the server problems and outages, the loss of 30,000,000 isk due to a database error/Jita crash (resolved by a GM after a week of waiting), random disconnects, and client crashes. The game is really no more stable (based on my experience) than in early 2005 when I left. It's sad and frustrating. But the game simply tries to keep me from enjoying it. -- http://www.shatnerology.com

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