...Q: What about Manual patches?
A: Manual patches will also go away, but for those of you who have multiple computers and only wish to download the data once from the internet, there is an option to Import/Export the downloaded data from machine to another. The feature is still being worked on, but you see it available soon. For now you can try it out by copying and pasting the .patch file with the correct build numbers from the EVE folder from one to another. So yes, the feature is there, but the nice user interface isn't... yet.
[Space for FAQ]

First things I have noticed:
*.patch file located in EVE root directory, not in launcher/cache/Download. I dont like mess in root folder

Language selection on main page is cool option but when you re-open launcher again, your previous language selection is not saved and English loading by default.

It seems there is no way you can revert option "Only display launcher window when there is an update" without editing/deleting settings file. Not much can be done there but I predict some noob frustrations in future.

Launcher updater still using %TEMP% directory. Say hello to raging noobs who cannot configure UAC on their x64 system.

Also TQ server status graph will look cool on launcher IMHO, not only user count.

Heh, yea, you can unset it in the yaml file, but that's not a nice thing to do. If you've got ideas for a nice way to allow the user to open it up, I'm all ears.

Any attempt to launch Singularity using eve.exe or launcher.exe produces error message:
The logfile "C:\Program Files(86)\CCP\Singularity\launcher\launcher.exe.log" could not be opened.
[Errno 13] Permission denied "C:\\Program Files(86)\\CCP\\Singularity\\launcher\\launcher.exe.log"

Help pls

The new launcher (or whatever this one does with the patch) can't update the SiSi version of EVE on my pc. It passes step one and reaches 5% of step 2, it says client update is unsuccessful.

I cleared the cache and nothing changed.
Any help is appreciated.

Same problem here.

Installed a clean download of Singularity into an empty folder. Ran Repair with the Sisi switches. Insists I do a Patch. Then there is no launcher.exe.log file in Launcher Directory as mentioned in the Error 13 message.

Been off Sisi for 4 days from this................

Tried all weekend and have yet to see new launcher.

Try opening launcher.exe as administrator; it worked for me

Following up on my last report, still no issues found running in Linux - the Launcher was able to patch the Sisi install and run it without difficulty on Linux (Wine 1.4rc5 on Xubuntu 11.10 64-bit with NVidia graphics drivers 295.20).

I do keep my Sisi install in a completely different wine prefix than my TQ install (many Linux users don't so I can't vouch for how well it works for them).

I'm also able to use the existing desktop shortcut that launches "eve.exe" through Wine, I didn't have to make a new one to use the launcher.

so im now gonna have to load 7 launchers before i can use my 7 clients?

you are shitting me right?

No

When I try to run the launcher I get an error saying I don't have permission, even though this is (as far as I know) the main user account for the my computer. The launcher runs if I log in on the administrator account, though.

As far as I can tell my user account should have full access. I guess I'm just a windows newb, help would be appreciated.

so, they have decided to make it even more anoying to patch multiple clients than now,

Am I the only one that enjoyed the animated launcher that we currently have? Makes the game feel majestic when I see the current launcher. This launcher just doesn't set itself apart from the other MMOs on the market. Old one was different from everything else. I am sure that you have heard this feedback before...

Any attempt to launch Singularity using eve.exe or launcher.exe produces error message:
The logfile "C:\Program Files(86)\CCP\Singularity\launcher\launcher.exe.log" could not be opened.
[Errno 13] Permission denied "C:\\Program Files(86)\\CCP\\Singularity\\launcher\\launcher.exe.log"

Help pls

UPDATE:
Bug hunter team advise to run launcher as administrator
Launcher updates to beta version and game runs

You can chose to only show the Launcher if there is an update to the game.

Looking at the screenshots on the dev blog, I do not see a clock. A clock on the launcher that displays the current Eve time and date would be awesome, and save a lot of trouble often resulting from USTZ op times. (2:00 on Sunday.... I mean Saturday.)

No one cares. Fix the overview.

One reason for using a Launcher for doing updates is we can get away from having to start EVE Online client up, then shut it down while the update is being applied and then starting EVE Online back up. It's wasteful, and a little bit confusing, to have to spend time on starting up the game, in order to detect we need a patch and to download it, then to shut it down immediately afterwards so that the patch can be applied.

If/When you add P2P support, please please please add a setting in the config to throttle to a specified upload speed and/or autothrottle

Other launchers frequently don't have this setting, and so I just turn P2P off so my upload doesn't get saturated.


Wait, so you have separate installs for each client you run? You know the client maintains separate app data for each account, right?

...as well as integrating peer-to-peer technology for downloads, rather than relying solely upon our content delivery network.

Heh, yea, you can unset it in the yaml file, but that's not a nice thing to do. If you've got ideas for a nice way to allow the user to open it up, I'm all ears.

This is a BAD idea, I pay for my data (as you go) so sharing my install with others would tax me.
Please don't tax me CCP

At least give us the ability to opt-out of that "feature" thanks.

P2P is still one of those features that might come in the future, hopefully the not too distant future, but still we're quite far away from it right now. When implementing it, we will make sure that the user has full visibility and control over what is done and that nobody sneaking away with your bandwidth without you knowing.

Very minor localization issue (Japanese).

The launcher window title bar says "EVE pé¬pâ¦pâ¬péñpâ¦pâ¬pâ¦pâüpâúpâ+ " which appears like it's "An online launcher of EVE".
Something like "EVE Online pâ¬pâ¦pâüpâúpâ+" will be fine I guess.

Don't know if this was reported before,
but every other day when I use the Sisi Launcher Tool,
all my Settings are reset, starting the Client on Fullscreen in German and with the Intro playing.
Every shortcut and overview setting is gone too or resettet to standart.

Apart from that I like the Launcher and the update funktion,
but an option to start multiple clients should be added,
since most players I know run more than one Account

Farewell Tam

OS?

Where is your short cut located.
I have never had this problem.
If I create a new short cut that is what happens though.

Sisi Updater not working for me ;-(

I tried updating the client hat worked last week, got the new launcher. It started downloading and tried to patch before throwing an exception.

I then copied a new fresh version of my main eve folder and tried again.

Same result, exception thrown after patch download.

The data shown:

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyc", line 522, in Update
File "lib\update.pyc", line 568, in _Update
File "lib\update.pyc", line 295, in __init__
File "zsync\zsync.pyc", line 1280, in __init__
UnpicklingError: invalid load key, '++'.


Now doing a fresh install from sisi downloader, any thoughts on the above?

Win XP SP3
I don't use a shortcut, but the run thinggy unter the start button.

I'm getting a similar error, many of the same files. Same problem with the frames bringing a forum HTML error, too. I've tried downloading with the SiSi launcher and copying the Tranquility files and letting it autopatch to Singularity's build, neither worked. Disclamer: I have never been on Singularity before so I don't really know what I'm doing. My error message starts with:

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyc", line 522, in Update
File "lib\update.pyc", line 568, in _Update
File "lib\update.pyc", line 295, in __init__
File "zsync\zsync.pyc", line 1280, in __init__
TypeError: 'str' object does not support item assignment

OS?

did you use the internal repair tool to the sisi launcher or the in folder repair tool?

Windows 7 Enterprise x64. I think I tried both but they look similar so I can't be sure.

I've problems with new launcher.exe and antivirus software, antivirus always detects the executable have been modified and prevents its execution.

OS?

Where is your short cut located.
I have never had this problem.
If I create a new short cut that is what happens though.

There was a problem with the Launcher such that when it updated itself, it would start with the MS-DOS style short path name. This would mean that if your game was installed at C:\Program Files (x86)\CCP\EVE the game would boot with C:\PROGRA~2\CCP\EVE instead, thereby creating a new settings/cache folder. Closing the Launcher and restarting it would fix the issue for the next run, however.

I dont know if the launcher at the moment will save current download progress if say the PC crashes or is closed as i dont really want to test that right in the middle of a large download :p

Looks ok, but seriously if you take a big sh*t on multiboxing i will quit playing this game, im already using junctions for multiple window sizes and settings and its a pain as it is updating all those clients already, so you have great potential for making this launcher a good multibox "manager" so please dont f*ck it up.

PS. Fix the damn overview.

As the launcher soft ware changes stuff like usability needs to be looked at.
The file in the main eve directory to install the new launcher needs to be diffrent then the name in the launcher file it creates.

ie.

The launcher.exe in the main eve folder needs to be named launcher-installer. Its currently setup to run a install program each time. Which adds to the delay of start up if you only see that file to create a short cut and use it to run the launcher.

The launcher.exe in the laucher folder, when used to creat a short cut, launches the launcher without installing the laucher again. It will be interesting when the next patch comes out what changes are made and if the structure of the files changes again and how it installs a new version of itself.

The only time it runs that launcher installer is when an update is needed for the Launcher itself. I was actually going over the text in the updater on Friday to get them all translated. I'd love to hear your opinions on what you think needs changing elsewhere in the UI though.

For some reason the launcher keeps coming up Tranquility for me.

Needless to say it won't actually start at that point.

wine C:/Program\ Files/CCP/Singularity/eve.exe /server:singularity

Yes, I know there's a Linux forum, but this is only a Singularity issue with the launcher, so posting here.

The only time it runs that launcher installer is when an update is needed for the Launcher itself. I was actually going over the text in the updater on Friday to get them all translated. I'd love to hear your opinions on what you think needs changing elsewhere in the UI though.

New version still runs the update proccess every time if you link off the launcher exe in the main eve folder.

There is still not an option to reenable the launcher from inside the client. Makes testing annoying

The options menu is better.

I am not entirely sure I understand what you mean here. Can you elaborate a bit?

Hi,

Over the last month or so we have been going between multiple different ways of starting the Launcher, so all the shortcuts you see in the folder are most likely made by yourself or created when we were still testing some things out.

If you do a fresh install of the Singularity client you will see that none of the shortcuts are still there.

The way you should start the Launcher and the client is like you have always done it, by starting eve.exe or having a shortcut to eve.exe.

The sisi launcher is no longer supported and shouldn't be used anymore.

I hope that clears things out.

I had some issues last night with attempt to "show info" on any item causing a client crash.

Yerik

Ps -- Rock on, I really look up to you guys!

This is totally unrelated to the Launcher, but more info regarding this crash would be useful, please send in a bug report.

I just downloaded and installed a fresh Singularity install and it has the patch 28 in the end. When I launch eve.exe, the launcher opens and wants to update it to Tranquility patch.....

Just start the launcher directly:
launcher.exe /server:singularity

Or the exefile - directly:
EVE\bin\ExeFile.exe /nosplash /noconsole /server:singularity

I have done that and every time I start the game it gives me

The update has been downloaded. The client will now close and the update process begin.

Press 'OK' to continue.

after that the new launcher comes up and I click play and it gose to TQ =/

I have the same problem. I copyd the game and changed the shortcot to /server:Singularity and after patch I go to tranquility.

[...]
Instead of modifying the eve.exe shortcut like the instructions describe, I made the same change to a shortcut to the launcher exe (under the launcher subfolder) and then the launcher made a patch and then it downloaded 143.45 MB and NOW it's correctly launching the EVE client against Singularity for me.

Sure you can do this but make a option to close peer to peer because upload is not good here im my country let me say this we pay for upload so i like a options to disable peer to peer network. Without that i will ignore the launcher. and manual download the patch. But dont get me wrong here its just i dont pay for some one els.

Second what a few other people have suggested: multiple client support! I'd especially appreciate it if you can tell it to load one client on one monitor, and another on a second, etc. Preferably without the windows borders! "Fixed Window" style.

This would be the best update/fix ever!

And what about those who use 3rd party programs as launchers E.G ISBoxer... which stores settings indipendantly of the client its attached to in order to maintain window sizes, positions of channels etc, last account login username etc so im able to log all of my accounts in quickly and be able to use them in a group like i do now.

Not happy about this at all. :S

I use symlinks to run 3 clients from the same data. will this break symlink? I dont want 6gigs x3 clients no room for that and it is redundant.

reason for the sym link is I need to set a diferant graphics card to each client but I want only 1 set of game files. please think about this.

The fact that manual patch downloading will disappear is a bit worrying.

For those of us who aren't in the first-world, but work in offices that have a decent connection, we could download the larger patches manually and bring them home to install.
EVE doesn't work through a proxy server, so even though the launcher would give us a transferable patch file after download, how are we supposed to get that file from behind a proxy?

Has the launcher been developed to allow connection through a proxy?

I'm not quite sure I understand your question. The Launcher creates a patch that you can simply copy to a USB drive, and take that with you. The proxy should only be an issue for connecting to the internet, and since the Launcher is using ports 80/81 that might not even be that much of an issue.

[quote=Nos Pheratu]The fact that manual patch downloading will disappear is a bit worrying.

I'm not quite sure I understand your question. The Launcher creates a patch that you can simply copy to a USB drive, and take that with you. The proxy should only be an issue for connecting to the internet, and since the Launcher is using ports 80/81 that might not even be that much of an issue.

It is for people sitting behind a proxy that requires authentication for port 80.
I can't connect to the EVE servers from work because of the proxy, but i can download because my browser prompts me for authentication.
If the launcher doesn't cater for this, access to any port will be denied and we won't be able to get the patches.

Anybody care to explain why the launcher is duplicating a number of file/directories from the SiSi program directory C:\Program files\CCP\SiSi to Program Files directory in the Windows Virtual Store C:\Users\xxxx\AppData\Local\VirtualStore\Program Files\CCP\SiSi, and as a result takes ages to start-up with zero user feedback

Also while the launcher makes a UAC request when it updates itself, it fails to do so when it tries to apply an update to the game. And, as a result fails. At least it is no longer buggering about with file system security....

Currently the only way of updating SiSi is to use the SiSi Launcher, at least still works...

Anybody care to explain why the launcher is duplicating a number of file/directories from the SiSi program directory C:\Program files\CCP\SiSi to Program Files directory in the Windows Virtual Store C:\Users\xxxx\AppData\Local\VirtualStore\Program Files\CCP\SiSi, and as a result takes ages to start-up with zero user feedback

Also while the launcher makes a UAC request when it updates itself, it fails to do so when it tries to apply an update to the game. And, as a result fails. At least it is no longer buggering about with file system security....

Currently the only way of updating SiSi is to use the SiSi Launcher, at least still works...

Why is CCP trying to fix something that IS NOT BROKEN? How about we get things fixed that really are broken?

Nooo!
Not this crap!
I was so happy eve did not have a ******** launcher system and was so angry at other games for doing this ridicule and now it comes to eve? I though you went back to improving the game, not breaking it.

P.S. what moron came up with idea of censoring "retarded"? Why would you be censoring anything at all?

What about it do you not like? If you've got some constructive criticism I'd appreciate hearing your points.

2) Mulitple client installs on one PC. Will the launcher pull the patch file down for each install ? Presently I just copy the file to the other installations and run from there. For why this is a problem, see issue number 1 (ie very poor internet connection)

I have a couple of issues that I would be grateful if you could clear up please.

1) I have a very poor internet connection, I have sub 1mb dowload speeds, therefore I often download the patches at friends / families / internet cafe's wherever. Most likey I will not be able to install this launcher application on these other PC's, so how will I get my patches ?

2) Mulitple client installs on one PC. Will the launcher pull the patch file down for each install ? Presently I just copy the file to the other installations and run from there. For why this is a problem, see issue number 1 (ie very poor internet connection)

Thanks in advance.

I attend a University that recently started blocking all peer-to-peer connections. In addition to blocking the connections, the network will temporarily disable your internet if any p2p activity is detected. People have been having issues updating WOW and League of Legends. The IT support recommends disabling the p2p option of updating. Will the EVE launcher also enable a user to disable the p2p?

The Launcher should be able to handle your internet connection, regardless of speed. The data received from our content delivery network is checksummed to ensure that it's consistent before applying it.

You won't be able to download the patches as stand alone files any more, since the patches are created by the Launcher itself, when it examines your client prior to patching.

Regarding multiple installs, the Launcher downloads the patch into the client's root directory, and supports the ability to export, and subsequently import the patch into another client.

Long term, we want to get rid of the reasons for having multiple clients (usually related to having multiple settings configurations for different characters) which should solve this issue nicely.

First forum post ever, don't troll please!

I'm a mac user and for the life of me I can't get the launcher to work.
I don't know what to do, I'm not very tech savvy, even with macs.
I don't know how to post a screenshot on to here, but i have one if needed.
Basically, the error message I get says
"Data package unavailable
The server you are connecting to doesn't have a published update package".

Any help would be appreciated (it's been like this since that launcher came out).

*sarcastic on*
I think that will be really nice, when you release an 1 mb patch and the client will crc check 10gb of game files (which take 10+min)
I think everyone will love the new launcher.
*sarcastic off*

Following up on my last report, still no issues found running in Linux - the Launcher was able to patch the Sisi install and run it without difficulty on Linux (Wine 1.4rc5 on Xubuntu 11.10 64-bit with NVidia graphics drivers 295.20).

I do keep my Sisi install in a completely different wine prefix than my TQ install (many Linux users don't so I can't vouch for how well it works for them).

I'm also able to use the existing desktop shortcut that launches "eve.exe" through Wine, I didn't have to make a new one to use the launcher.

Been working on this one all day and i'll be sending out an update for this shortly.
until then, a workaround is to start the launcher as administrator and immediately shutting it down. Then you can start it normally.

Ah in that case, then no, it won't work.

a couple of things to mention

we better have COMPLETE control of this launcher
-we do not pay sub fees to be your content peer to peer distributor
- we do other things with our pc's then games and most of are bandwidth limited

that being said a nagging memory of boot.ini being replaced comes to mind...

KEEP it simple and KEEP US in Control of the program, if this becomes some p2p networking crap that kills the bandwidth while im in a telephony conference (voip) then its pretty simple, eve will be deleted and subs cancled.

dont try to put crap past on us like u do in the past, from the all the errors and problems im reading this is YET ANOTHER rushed
release that is total garbage.

we pay your wages and keep you in business, we arnt here to deleiver your content, to advertise for you.

source code for this launcher better be open. im sick of ccp crappy releases and rush patchs.

Heh, yea, you can unset it in the yaml file, but that's not a nice thing to do. If you've got ideas for a nice way to allow the user to open it up, I'm all ears

This is the exact reason that we've added download throttling to the Launcher. Please dig through the options when it's gone live, we'd love to hear your feedback .

This is the exact reason that we've added download throttling to the Launcher. Please dig through the options when it's gone live, we'd love to hear your feedback .

How about building proxy support?

I am confused about the patch export feature here. Are patches made with this tool good for any release update? Can I take a patch created on a computer that is 1 week out of date and use it on a computer that is 6 months out of date? for that matter, can I take a new patch right now, and use it to update an original 1.0 eve client? if not, then where is that magic line in the sand drawn for the age of outdated clients that will take this?

If you want to connect to a different server you just use your /server:87.237.38.50 (for Singularity). Double click the icon and you will get patched up to Singularity! It is however highly recommended that you donGÇÖt do this to your Tranquility install and that you only do this to a copy of your EVE directory.

If you are into sophisticated things like opera and hamburgers[...]

Seems alright but I have several installs on my computer for a few reasons. So now I had to download all the data again and again. Its not a big problem as I dont pay / MB, but it is slowing things and makes more load for your servers.

Also I havent tested yet, but can you now run separate launchers at once and update the clients at the same time? If not that would be cool...

An old school 5+ meg client update on the login screen, after the new launcher finished updating everything. Whats up with that? Aren't those supposed to be a thing of the past now?

screen cap

The Windows error in German says "cannot access file as it is used by another process".

Please make sure to use the system's chosen standard browser and passing an URL to it.

Launcher doesn't closes after pressing PLAY. I don't think it's good

Seems alright but I have several installs on my computer for a few reasons.

What a mess Ive been trying to get this thing to work all day. I had to remove the client from my computer and ow it refuses to reinstall. NOT HAPPY

All I did was killed the Internet Browser processes in my task manager and the patch went through just fine. I guess when you're at the Eve website it uses some files in the Eve folder and the patch can't do its thing.

Hope this helps someone

What browser are you using?

You can chose to only show the Launcher if there is an update to the game.

Seems alright but I have several installs on my computer for a few reasons.

I would also like to add that the Launcher currently does not use any peer to peer traffic. More information about this can be seen in the FAQ on the first page.





What is currently stopping you from using a proxy? Does the Launcher change anything?

Sisi is currently at version 354441 TRANQUILITY.

I downloaded and installed a new sisi client and am trying to launch it but all I get are errors, which of course I can't copy/paste due to poor error reporting design.

They're all crc errors like this one:

Verification failed: 'C:\Program Files(x86)\CCP\Singularity\bin\Awesomium.dll', crc:11fc12a0 expected: 40b5533.

When I launch the repair tool, it tries to download a crc .dat for tranquility, version 353549 (I fixed that by adding --server=sisi for repair). start.ini says server=Tranquility (on a fresh sisi download!) and launching an eve.exe or launcher.exe shortcut with /server:87.237.38.50 or /server:Singularity does not help.

In short, the new launcher sucks, this sisi client build is broken, and I wish I still had a working sisilauncher.exe

Sisi is currently at version 354441 TRANQUILITY.

I downloaded and installed a new sisi client and am trying to launch it but all I get are errors, which of course I can't copy/paste due to poor error reporting design.

They're all crc errors like this one:

Verification failed: 'C:\Program Files(x86)\CCP\Singularity\bin\Awesomium.dll', crc:11fc12a0 expected: 40b5533.

When I launch the repair tool, it tries to download a crc .dat for tranquility, version 353549 (I fixed that by adding --server=sisi for repair). start.ini says server=Tranquility (on a fresh sisi download!) and launching an eve.exe or launcher.exe shortcut with /server:87.237.38.50 or /server:Singularity does not help.

In short, the new launcher sucks, this sisi client build is broken, and I wish I still had a working sisilauncher.exe