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Kesper North
Epiphyte Mining and Exploration
Combined Planetary Union
   |
Posted - 2008.06.13 20:46:00 -
[1]
[ISSUE] CCP has not updated the Mac and Linux communities on the status of development on their clients since the Trinity 1.1 release and has missed several self-imposed delivery dates for a Premium Content client for those platforms, yet has still not let the community know when they can be expected or whether development is even ongoing.
[PROBLEM] I am one of a number of people who only started playing EVE because the Mac and Linux clients were made available. I no longer use those clients exclusively, but they are still the most easily available platforms for me. Unfortunately, I and many other users of those clients are growing increasingly frustrated with the complete lack of communication from CCP on the status of:
1) The "disco box" bug, in which the starfield is replaced with random visual noise that often requires the client to be restarted to clear and is almost painful to look at
2) The F11 inset map being filled with static
3) Frequent crashes that often require the computer to be rebooted in order to launch the EVE client once again
4) And of course, our own Premium Content client, which CCP originally promised to deliver in the first quarter of 2008, then later said would be delivered with the Empyrean Age expansion.
Now, it's totally understandable that there be some issues. CCP is not familliar with either of these platforms, the clients are new, and it's not the primary focus on their user base. The *problem* is that CCP has not been forthcoming about the status of these issues. Many users in the Mac community are beginning to wonder if CCP has silently halted development on the non-Windows clients. We have repeatedly requested status updates in the forums, and have gotten no response. Furthermore, many of us were greatly disappointed to see that there were NO OS-specific bug fixes in the Release Notes. I haven't encountered the Disco Box since the EA update, but the F11 map is definitely still broken, and the client crashes as much as it ever did.
POSSIBLE SOLUTION: Therefore, I beseech the Council of Stellar Management to take up our case. We're not asking you to browbeat CCP into fixing these issues. We'd be happy just to have *some idea* of what's going on. If the answer is "CCP does not feel that the Mac and Linux user base is valuable enough to continue client development on those platforms", well, that's fine. We just want to know so we can go on with our lives. And if the answer is "CCP is actively working on OSX and Linux client development", that's great! But we'd really, really like to hear how that's going. And not just how it's going now -- we'd like to continue to get regular status updates. This silence is upsetting the community more than being told "no" to our requests would. It's making us feel like CCP doesn't even care enough about us to tell us that it doesn't value us as customers. Please, CSMs, ask CCP to tell us what's happening and where we go from here.
|
Kesper North
Epiphyte Mining and Exploration
Combined Planetary Union
|
Posted - 2008.06.13 20:46:00 -
[2]
[ISSUE] CCP has not updated the Mac and Linux communities on the status of development on their clients since the Trinity 1.1 release and has missed several self-imposed delivery dates for a Premium Content client for those platforms, yet has still not let the community know when they can be expected or whether development is even ongoing.
[PROBLEM] I am one of a number of people who only started playing EVE because the Mac and Linux clients were made available. I no longer use those clients exclusively, but they are still the most easily available platforms for me. Unfortunately, I and many other users of those clients are growing increasingly frustrated with the complete lack of communication from CCP on the status of:
1) The "disco box" bug, in which the starfield is replaced with random visual noise that often requires the client to be restarted to clear and is almost painful to look at
2) The F11 inset map being filled with static
3) Frequent crashes that often require the computer to be rebooted in order to launch the EVE client once again
4) And of course, our own Premium Content client, which CCP originally promised to deliver in the first quarter of 2008, then later said would be delivered with the Empyrean Age expansion.
Now, it's totally understandable that there be some issues. CCP is not familliar with either of these platforms, the clients are new, and it's not the primary focus on their user base. The *problem* is that CCP has not been forthcoming about the status of these issues. Many users in the Mac community are beginning to wonder if CCP has silently halted development on the non-Windows clients. We have repeatedly requested status updates in the forums, and have gotten no response. Furthermore, many of us were greatly disappointed to see that there were NO OS-specific bug fixes in the Release Notes. I haven't encountered the Disco Box since the EA update, but the F11 map is definitely still broken, and the client crashes as much as it ever did.
POSSIBLE SOLUTION: Therefore, I beseech the Council of Stellar Management to take up our case. We're not asking you to browbeat CCP into fixing these issues. We'd be happy just to have *some idea* of what's going on. If the answer is "CCP does not feel that the Mac and Linux user base is valuable enough to continue client development on those platforms", well, that's fine. We just want to know so we can go on with our lives. And if the answer is "CCP is actively working on OSX and Linux client development", that's great! But we'd really, really like to hear how that's going. And not just how it's going now -- we'd like to continue to get regular status updates. This silence is upsetting the community more than being told "no" to our requests would. It's making us feel like CCP doesn't even care enough about us to tell us that it doesn't value us as customers. Please, CSMs, ask CCP to tell us what's happening and where we go from here.
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Hastur DragonTooth
coracao ardente
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Posted - 2008.06.13 21:48:00 -
[3]
Edited by: Hastur DragonTooth on 13/06/2008 21:52:45
+Support
Communication is a good thing, especially when the same bugs and instabilities exist through 3 patch releases and delivery dates for the promised premium client slip. It's understandable that CCP has to rely on Transgaming as part of the development equation. We'd just like a developer to at least say something. The silence is frustrating to say the least. |
Pivalak
Center for Advanced Studies
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Posted - 2008.06.13 21:59:00 -
[4]
Edited by: Pivalak on 13/06/2008 21:59:52
+Support |
Toriel Loranor
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Posted - 2008.06.13 21:59:00 -
[5]
+support
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Ryel Theon
Epiphyte Mining and Exploration
Combined Planetary Union
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Posted - 2008.06.13 22:04:00 -
[6]
Completely agreed. I'm a multi-platform player and I am frustrated at the lack of communication from CCP about the status of Mac client in particular. Just give us a realistic road map that you'll stick to or tell us you're ending support. Although with the Macmarket share up around 10% that's potentially a pretty large user base.
I support Kesper's request for the CSM to assist in moving this issue forward with CCP. |
Dark Klotz
Epiphyte Mining and Exploration
Combined Planetary Union
|
Posted - 2008.06.13 22:06:00 -
[7]
+Support
A lot of players are multi-platform players and the lack of support for the client at this point is sad. |
Baron Erique
Paxton Industries
Paxton Federation
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Posted - 2008.06.13 22:18:00 -
[8]
+1
CCP has time to talk with Apple News sites, but not with their paying customers? |
Judinous
GoonFleet
GoonSwarm
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Posted - 2008.06.13 22:26:00 -
[9]
Edited by: Judinous on 13/06/2008 22:25:59
supporting this |
Tesseract d'Urberville
Tadakastu-Obata Corporation
The Honda Accord
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Posted - 2008.06.13 22:36:00 -
[10]
Most definitely. Give my Mac some love?
---------------------------------
Thomas Hardy is going to eat your brains. |
Ankhesentapemkah
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Posted - 2008.06.13 22:41:00 -
[11]
Consider this on this list. It won't make it to Iceland I'm affraid, too late for that, but it's in the pipeline. And if there's time to spare in the meetings, I'll try to squeeze a comment out of them. 
---
Thanks for all that supported me. Let me know if there's anything I can do for you.
|
Sealclubber Jones
GoonFleet
GoonSwarm
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Posted - 2008.06.13 22:44:00 -
[12]
There is a laundry list of issues with the Cedega Linux client, to the point that anyone not running EVE under Wine is just silly. Please either provide better hooks for Wine or get someone competent working on the Official Client.
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Slapdash McGinty
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Posted - 2008.06.13 22:45:00 -
[13]
Edited by: Slapdash McGinty on 13/06/2008 22:45:18
yes
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Shakari Sween
Space Oddysey
Fang Alliance
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Posted - 2008.06.13 23:17:00 -
[14]
I was originaly going to switch fully to linix when I heard of eve going to it. But atm I find its just not worth it.
Would love to hear more about it! |
Kitoba
Legion of Dynamic Discord
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Posted - 2008.06.14 00:23:00 -
[15]
In fact, I tend to believe that noone at CCP itself uses non-windows clients in any way whatsoever. You know why.
Screenshots are still broken, and the amount of data generated by the log options is just a very, very bad joke. I can't spare a terabyte for a game session. It starts by force-installing the client into ~/.cedega (!!) and goes over graphics card drivers being blamed for crude bugs in the directx layer to utter incompetence regarding multi-platform support.
I guess they should just license the directx layer from cedega and build a native client using it.
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Aurix Lexico
Slacker Industries
Cruel Intentions
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Posted - 2008.06.14 00:47:00 -
[16]
POSSIBLE SOLUTION: Talk to Codeweavers. They're already officially supporting EVE, and all improvements made by Codeweavers go back into WINE. Win-Win-Win imho.
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Tim Polich
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Posted - 2008.06.14 00:50:00 -
[17]
+ support
go linux
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Verite Rendition
F.R.E.E. Explorer
Atrum Tempestas Foedus
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Posted - 2008.06.14 02:40:00 -
[18]
/signed
----
FREE Explorer
Lead Megalomanic
EVE Automated Influence Map |
Ravow
Tribal Liberation Force
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Posted - 2008.06.14 03:04:00 -
[19]
Edited by: Ravow on 14/06/2008 03:07:16
./signed
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Captain Narmio
Baptism oF Fire
Interstellar Alcohol Conglomerate
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Posted - 2008.06.14 03:16:00 -
[20]
 Originally by: Kesper North
1) The "disco box" bug, in which the starfield is replaced with random visual noise that often requires the client to be restarted to clear and is almost painful to look at
I'd just like to say that I love this bug, being inside a gigantic cube of brightly coloured static with the occasional distorted module picture is awesome. Especially if you think the brightly coloured nebula backgrounds are occasionally a bit too much already. This'll open your mind.
On a more serious poast note, premium content would be nice against my disco backdrop. It's a difficult task and one that understandably isn't a huge priority issue, given the percentages of the player base involved, but I'd really like to hear some news on where it's at.
----------
I have discovered that with a signature, my posts look less noobish and are probably more likely to get read. |
Rakshasa Taisab
Sane Industries Inc.
Ursa Stellar Initiative
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Posted - 2008.06.14 06:21:00 -
[21]
Although the client runs without much problem on my MBP, I'd still like better updates from CCP/Transgaming.
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Dr Sheepbringer
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Posted - 2008.06.14 07:02:00 -
[22]
+ support
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LaVista Vista
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Posted - 2008.06.14 07:40:00 -
[23]
I wrote a submission template for this issue based on another thread.
It will hopefully be voted on at next chance we have.
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Pak Narhoo
Pacific Starfleet Command
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Posted - 2008.06.14 09:36:00 -
[24]
2 thumbs up from me.
Originally by: Mr Cleann
When I mine. I like to mine in peace. Not in pieces.
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Bogu D
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Posted - 2008.06.14 11:16:00 -
[25]
+support
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Beann Loant
Caldari Independent Navy Reserve
The Fourth District
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Posted - 2008.06.14 11:59:00 -
[26]
+support
It seems like CCP's Mac/Linux department has been on vacation for the last month.
--
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Yastin Mallen
Pleasure and Pain
Hydra Alliance
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Posted - 2008.06.14 12:05:00 -
[27]
+ support
(Playing exclusively on Mac)
- Y
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Leora Nomen
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Posted - 2008.06.14 12:19:00 -
[28]
would love to play with premium graphics
guide to game time codes |
M1AU
Rheintal Underground Rising
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Posted - 2008.06.14 16:17:00 -
[29]
+support
(exclusively using the linux client)
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matt way
Southern Cross Incorporated
Southern Cross Alliance
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Posted - 2008.06.14 17:28:00 -
[30]
+support
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