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Author |
Thread Statistics | Show CCP posts - 77 post(s) |
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CCP Donut Golem
C C P C C P Alliance
41

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Posted - 2012.03.14 17:12:00 -
[541] - Quote
Shannae Darkehart wrote:Ameiva wrote:Thank you for working on trying to solve the issues.
Tried all the steps suggested, even uninstalling the game, and now I can't reinstall the game. "error while downloading installer payload".
What am I doing wrong? And what do I try next? I also got this error. A link to the manual download page is provided by the installer when it fails. You have to download the Executable, Payload 1, and Payload 2 and put them all in the same folder, then run the executable. The folder you put these 3 things in does not have to be the folder you intend to install EVE to (and probably, CANNOT be the same folder).
Correct, the .7z payloads just need to be in the same location as the .exe. |
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Shannae Darkehart
New Eden Logistics Detrimental Imperative
1
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Posted - 2012.03.14 17:20:00 -
[542] - Quote
Ameiva wrote:Shannae Darkehart wrote:Ameiva wrote:Thank you for working on trying to solve the issues.
Tried all the steps suggested, even uninstalling the game, and now I can't reinstall the game. "error while downloading installer payload".
What am I doing wrong? And what do I try next? I also got this error. A link to the manual download page is provided by the installer when it fails. You have to download the Executable, Payload 1, and Payload 2 and put them all in the same folder, then run the executable. The folder you put these 3 things in does not have to be the folder you intend to install EVE to (and probably, CANNOT be the same folder). Did that, and that's what's failing. Had it in a different location folder, and all files in the same one.
You clearly did not do that if you are being told it couldn't download the payload.
The offline installer checks the folder it resides in for thw two payload files. If they are there, it WILL see them. |

Gargep Farrow
Center for Advanced Studies Gallente Federation
0
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Posted - 2012.03.14 17:25:00 -
[543] - Quote
Unlike others I had no issues getting the new launcher and getting online to play, but I dont get to play for long. After about ten to twenty minutes or so of play either the game crashes my graphics card display function or gives me a blue screen of death.
I am running XP sp3 GeForce Go 7900 GS
Yes my system is older, but the game played just fine on Monday |

Elliphiane
SKUNKWORKZ HEAVY INDUSTRY Knight's of the Black Sun
0
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Posted - 2012.03.14 17:30:00 -
[544] - Quote
Anyone having difficulty with missions?
Where you would normally right click on the Location to warp to the mission - it acts as if my ship is not in the correct system.
Options when you right click now on the Objective Location:
Show Info Add Waypoint Save Location ... Show on Map Show in Mapbrowser (Solar System) Avoid "system that the mission is in" (Solar System)
This is killing my standings .. since I quit missions to see if this is fixed :)
Windows 7 64 bit - Installer worked fine...
Yes the ship I'm in can run the mission...
Elli |

Rennma
BigPoppaMonkeys E.B.O.L.A.
0
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Posted - 2012.03.14 17:31:00 -
[545] - Quote
Thx for the patch:
- Now the Military Sov status drops and drops while our carebears do anomalies. 
PLS FIX THIS CCP
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Hayta Five
Red Horizon Inc Cascade Imminent
0
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Posted - 2012.03.14 17:38:00 -
[546] - Quote
Hayta Five wrote:I still cannot access the EvE game; the update process freezes up at (6/7), and i subsequently lose all network connection:
(6/7) Downloading patch: initializing ...
Output folder: C:\DOCUME~1\HANSWY~1\LOCALS~1\Temp\nsz4.tmp Extract: Microsoft.VC90.CRT.manifest... 100% Extract: library.zip... 100% Extract: localization.xml... 100% Extract: msvcm90.dll... 100% Extract: msvcp90.dll... 100% Extract: msvcr90.dll... 100% Extract: patch_helper.exe... 100% Extract: patch_win.exe... 100% Execute: C:\DOCUME~1\HANSWY~1\LOCALS~1\Temp\nsz4.tmp\patch_win.exe "C:\Program Files\CCP\EVE" 262294
I have to reboot at this stage.
Running the repair.exe tool does NOT work either: it freezes up at (3/7), and i again lose all network connection. Rebooting is the only way out.
I run a solid dual core win XP (sp3), with a very recent NVIDIA geforce graphics card. RAM a-plenty.
This seems to have been resolved, and the launcher window is now properly displayed after running the (bigger) patch.
At about 15% download in the launcher window, it freezes. I lose all network connections, and the only way out is terminating the launcher. Network connection is restored after this. Re-running the launcher just gets the same results.
Hope this helps. |

Augustus Ogana
EntroPraetorian Academy EntroPraetorian Aegis
0
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Posted - 2012.03.14 17:50:00 -
[547] - Quote
Yesterday: Launcher and Eve.exe both demand they don't work on 64 bit windows. ExeFile.exe gets me in game fine, albeit not until late evening.
Today: Launcher now runs but loops forever trying to do some update.
CCP, it is time now for you to:
1 Retract the launcher deployment until you get it right. Without our help. That's what we pay you for. 2 Give everybody 2 days game time (and counting) 3 Fire whoever said this was ready to launch. 4 Stop launching **** when it's not ready. |

Crydeus
FreeBornSlaves
0
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Posted - 2012.03.14 17:52:00 -
[548] - Quote
Win 7 64 i7 920 6 gig ram 5850
Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 82, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 199, in Repair File "repairTool\repairLogic.pyc", line 361, in Restore File "repairTool\repairLogic.pyc", line 434, in GetLauncherUrl KeyError: 'launcherurl_win' Total Runtime: 0h00m19s
Have tried repair ^ reloaded launcher etc etc etc, just keeps looping and saying incompatible version. |

Jessy Berbers
Tribuo Quod Victum The AirShip Pirates
4
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Posted - 2012.03.14 17:53:00 -
[549] - Quote
Steam Overlay doesnt work when launching game through steam.
I have added EVE online and the launcher through steam and the overlay refuses to work now, when i press the Shift+tab key. Only goes around selecting stuff in the chat window inside of EVE which is just a wierd function anyhow being bound to a keyset. |

Stephen Ambrye
Life. Universe. Everything. Clockwork Pineapple
0
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Posted - 2012.03.14 18:00:00 -
[550] - Quote
Augustus Ogana wrote: Today: Launcher now runs but loops forever trying to do some update.
This is my problem, as well. Any answer would be nice. |

Czar Stefan
SRBI Circle-Of-Two
0
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Posted - 2012.03.14 18:03:00 -
[551] - Quote
Ok i did exactly as stated in post 2 and it works :) just one ajustment. when you do the process mentioned, at the end of repair ti will still say error, but dosent matter close the reapir and try starting launcher again. It worked for me :) |

Shannae Darkehart
New Eden Logistics Detrimental Imperative
1
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Posted - 2012.03.14 18:12:00 -
[552] - Quote
Shannae Darkehart wrote:No amount of Adminstrator settings, compatibility settings, repair tool, and rebooting is making any difference. The game clinet itself still crashes.
Guess I get to re-install EVE from scratch. Again.
Just a lil hint for you CCP, when you go to push out entirely new technology, like a Launcher, to replace an existing system, DON'T REMOVE THE EXISTING SYSTEM UNTIL YOU ARE SURE THE NEW ONE WORKS POST DEPLOYMENT!
A significant amount of user headache could of been bypassd if functionaing patches had been assembled as alternatives.
Re-installing from scratch produces the same result: the game crashes before I even get to a log in screen. The game itself is broken outright, it would seem. Win 7 64 bit.
I'm glad I set a long skill. Something tells me I shoudl of set an even longer one. >.<; |

Galmas
United System's Commonwealth
0
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Posted - 2012.03.14 18:13:00 -
[553] - Quote
world sound level is not reducing when zooming out. when disabling and enabling the sound the world sound is gone completely ( (no wormhole "humming" etc. but i can hear the wormhole activation). when i jump through a wormhole i get the same phenomena as after login. not reducing the level to zero anymore.
i also think it is the world sound one can hear at k-space gates (sounds like distant radio transmissions or something) a bit fail in wormhole space i would guess. 
Win XP pro 64bit
message for the carebear noobs: no need to mention that you have sound turned of anyway, cheers
thanks gal
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Shannae Darkehart
New Eden Logistics Detrimental Imperative
1
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Posted - 2012.03.14 18:30:00 -
[554] - Quote
Shannae Darkehart wrote:Shannae Darkehart wrote:No amount of Adminstrator settings, compatibility settings, repair tool, and rebooting is making any difference. The game clinet itself still crashes.
Guess I get to re-install EVE from scratch. Again.
Just a lil hint for you CCP, when you go to push out entirely new technology, like a Launcher, to replace an existing system, DON'T REMOVE THE EXISTING SYSTEM UNTIL YOU ARE SURE THE NEW ONE WORKS POST DEPLOYMENT!
A significant amount of user headache could of been bypassd if functionaing patches had been assembled as alternatives. Re-installing from scratch produces the same result: the game crashes before I even get to a log in screen. The game itself is broken outright, it would seem. Win 7 64 bit. I'm glad I set a long skill. Something tells me I shoudl of set an even longer one. >.<;
UPDATE: Running back through the complete assortment of Admin and compatibility modes on the fresh install caused the client to begin functioning when set to Compatibility of Windows XP SP2 with Admin enabled. An option that did NOT work prior to reinstalling from scratch.
You guys have a QA staff, right? Where do I apply? - clearly they need the help. |

ScubaFunatic
Taigi Corp
0
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Posted - 2012.03.14 18:35:00 -
[555] - Quote
CCP Cascade wrote:As of 01:40 GMT (14th March) we released a new Launcher (Version 1.09) and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.
Those of you experiencing issues with the Launcher or updating the game, please follow these steps:
1.Reboot the computer. 2.Navigate to the EVE client install folder. 3.Run the Repair tool until it finshes. 4.Run eve.exe from the same folder
We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.
Please let us know if this resolves the issues you are experiencing.
Did not work for me. I even downloaded the manual install files and re-installed Eve. Still did not work. It keeps looping between the new Launcher, openeing EvE and re-installing new Launcher....
 |

LePeche Peachy
Dominus Machinarum
0
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Posted - 2012.03.14 18:39:00 -
[556] - Quote
Crydeus wrote:Win 7 64 i7 920 6 gig ram 5850
Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 82, in _TaskRun File "repairTool\repairUI.pyc", line 97, in Start File "repairTool\repairLogic.pyc", line 199, in Repair File "repairTool\repairLogic.pyc", line 361, in Restore File "repairTool\repairLogic.pyc", line 434, in GetLauncherUrl KeyError: 'launcherurl_win' Total Runtime: 0h00m19s
Have tried repair ^ reloaded launcher etc etc etc, just keeps looping and saying incompatible version.
I'm getting the same issue. And the launcher works fine, but when I get onto the game screen it says "Client needs to update". Update runs... At 4/7 I get an error:
Error creating shortcut: C:\Users\JustPeachy\AppData\Roaming\Microsoft\Windows\StartMenu
When I try launching again it loops back into "Client needs to update". |

Lovelocke
Enlightened Industries Test Alliance Please Ignore
74
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Posted - 2012.03.14 18:40:00 -
[557] - Quote
28 pages of complaints and this still isn't fixed?
This update is a total mess even if you can get in the game let alone being one of the many thousands who can't.
Rollback the server to Crucible 1.4 please. I'm asking yet again. Please. You need to do more testing of this update and get it fixed before re-releasing it. |

Jaden Plymoth
Iacio Iaculum
0
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Posted - 2012.03.14 18:45:00 -
[558] - Quote
Ok, so I'm back. I'm having the same problem I was having yesterday, stuck in an updating loop.
I've spent the last 4 or 5 hours racking my brain trying to solve this but I've now come up empty handed on solutions. My launcher at first would not update to v1.09. It kept looping me back into v1.05. So I found the launcher here int he last few posts and installed v1.09. Well, now that I've done that, its still looping and It kept reverting to v1.05. I assumed its because the client itself was causing a patch reversion. Well, without starting up the client, I had a friend send me the 349998 to 350962 .patch file and attempted to import the patch to my client with the launcher. All the launcher does is create a file named '349998-349998.patch' in the eve directory, and when I open the client its still stuck in the patching loop. I've uninstalled and reinstalled the launcher multiple times as well as ran repair.exe several times, which only serves to revert my launcher back to v1.05. I've deleted all the cache data several times, tried moving things around, etc. My client will not update. I'm beginning to grow desperate so some suggestions would be appreciated. |

Pila Ferant
Royal Amarr Institute Amarr Empire
0
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Posted - 2012.03.14 19:00:00 -
[559] - Quote
I can't open the launcher at all at this phase. Anytime I open it I receive the following:
"Eve Online Error" with two buttons "Open Console" and "Terminate"
syslog shows the following python traceback related to this error:
http://pastebin.com/uApmgeLX |

Divi Filus
New Xenocracy
0
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Posted - 2012.03.14 19:14:00 -
[560] - Quote
The launcher generally works fine on my Mac, but refuses to update past version 1.04. Would love to know why that is. Tried restarting, didn't help. |

Lovelocke
Enlightened Industries Test Alliance Please Ignore
74
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Posted - 2012.03.14 19:15:00 -
[561] - Quote
Just ran the installer on my laptop running Windows 7 Home Premium x64, patched first time and loaded up so I am at least in game now.
This further adds to my belief it is a particular issue with Windows 7 Ultimate x64. |

Zmey Crafter
Tiny Crazy Corp
0
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Posted - 2012.03.14 19:20:00 -
[562] - Quote
Launcher, launcher....
When bookmarks and other stuff be sorted again? |

Michael Theon
The Scope Gallente Federation
1
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Posted - 2012.03.14 19:30:00 -
[563] - Quote
CCP Donut Golem wrote:Michael Theon wrote:CCP Donut Golem wrote:Michael Theon wrote:so to most of you, a small solution for today, reinstall the whole game manually and you can start it again out of the bin-file as it works yesterday, launcher still does not work, this will last until the next update,either the launcher is fixed then or you have to reinstall.
not perfect but it works for today fly safe
Sorry you had to go through a full install. Do you recall the error you were having? the update got stuck by the install of the launcher, got the same messages as a lot of the people already have postet in the forum. the repair got stuck with an error message system is windows 64 the launcher does not get installed Hi, can you try installing a full copy of the Launcher into your EVE client directory via the following: http://cdn1.eveonline.com/350962/EVEOnlineLauncherInstaller.exe and running eve.exe afterwards?
did not change anything, still the launcher is not working and i got the same error messages |

Rose Makanen
Deep Core Mining Inc. Caldari State
1
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Posted - 2012.03.14 19:32:00 -
[564] - Quote
CCP Zulu wrote:Sabrina Sin wrote:CCP TomB wrote:Sabrina Sin wrote:Just found more than two kinds of rats in the belts? That works like intended or is it a fault? Yes, always been like that. Then I've been playing something else the last years. I had only 2 kinds of rats in 1 belt e.g. supremacists and Obliterators but never more kinds in one spawn I can safely say that it's always been like this, you can get mixed spawns with lots of different types/classes of NPC's though they're the same faction.
Lol I can safely say that in almost 2 years of ratting i have never face this. Now each class of every single pop has differents names . For exemple you can have a Malakim and Throne in the same pop. But anyway no problem change is good ! Strange i have not seen this in the release notes though. |

Castle cheesecake
State War Academy Caldari State
10
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Posted - 2012.03.14 19:36:00 -
[565] - Quote
can we have the option for manual patch downloads back please?
its finally working for me (the launcher) but i think that option would be much appresiated still |

Aineko Macx
Royal Amarr Institute Amarr Empire
145
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Posted - 2012.03.14 19:46:00 -
[566] - Quote
Still severe screen flashing on ships spawning on grid (decloak, bridge, warp-in).
Additionally, graphics have started to flicker occasionally, especially Stargates. |

zzyazoo
TCH Z Branch
0
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Posted - 2012.03.14 20:03:00 -
[567] - Quote
I am a vista 32 bit system and after reading all the posts see that most of you are win 7 64 bit, but for what it is worth I too had an initial error in loading the launcher. My first response was to turn off my antivirus program and when I tried again everything works okay. I did not hear anyone else mention the antivirus possibility of causing the problem. |

Lucas Quaan
Sniggerdly Pandemic Legion
14
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Posted - 2012.03.14 20:08:00 -
[568] - Quote
For reasons beyond the grasp of us mere mortals, items on the market are no longer sorted alphabetically, nor any other way it would seem. This is confusing and dumb. Please fix. |

Xi 'xar
Mise en Abyme
16
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Posted - 2012.03.14 20:10:00 -
[569] - Quote
Last night I managed to patch and get into eve.
Tonight, I'm currently trying to patch as follows:
"Creating EVE_Online_349998-350962"
The progress bar gets to 25% and then simply restarts at 1%. Been doing this for the last 10 minutes, so I'm rather confused...
Any suggestions? http://reduplication.wordpress.com/category/explore-low-sec/ http://reduplication.wordpress.com/category/live-low-sec/ http://mrsnypes.blogspot.com/2010/07/burnt-lands.html
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Castle cheesecake
State War Academy Caldari State
10
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Posted - 2012.03.14 20:10:00 -
[570] - Quote
okay so i downloaded the whole clientt, installed it, still same problem.
repair.exe didnt work either
this is going on day 2 ccp, come on, need some help here |
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