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Author |
Thread Statistics | Show CCP posts - 77 post(s) |
Nam Noissim
Dreddit Test Alliance Please Ignore
1
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Posted - 2012.03.13 22:56:00 -
[331] - Quote
Bug report: Settings window fails to open Item: Eve Online Launcher 1.0 Stack trace: Stack trace is consistent across multiple calls with 0 variations Traceback (most recent call last) File "lib\ui\frame.pyc", line 231, in OnSetting File "wx\lib\pubsub\pubsub1\pub.pyc", line 750, in sendMessag File "wx\lib\pubsub\pubsub1\pub.pyc", line 423, in sendMessag File "wx\lib\pubsub\pubsub1\pub.pyc", line 261, in sendMessag File "lib\controller.pyc", line 262, in OnOpenSetting File "lib\controller.pyc", line 206, in GetLatestPatc ValueError: invalid literal for int() with base 10: 'Nam\\EVE_Online_344784
Reason: Directory path to game folder contains a hyphen: EG: "F:\Program Files\CCP\EVE - Nam
Steps to reproduce: Patch a client with an eve folder name containing a hyphen. Whitespace does NOT cause the issue. "EVE-Nam" caused the issue, "EVE Nam" did not Workaround: remove hyphen. <--BAD! DO NOT DO
Workaround 2: Remove hyphen in directory, then navigate to eve settings folder (on windows 7, F:\Users\{USERNAME}\AppData\Local\CCP\EVE) and rename client folder to the new name, so... "f_program_files_ccp_eve_-_nam_tranquility" becomes ""f_program_files_ccp_eve_nam_tranquility
Notes: Other characters besides hyphens, such as commas, slashes, pipes, parenthesis, etc were not tested. |
Ratklif
Orbidon Galactic Industries Imperial Crimson Legion
2
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Posted - 2012.03.13 23:04:00 -
[332] - Quote
Is this new installer supposed to show up on client start up screen?
Cause this is all I'm seeing.
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Lovelocke
Enlightened Industries Test Alliance Please Ignore
73
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Posted - 2012.03.13 23:05:00 -
[333] - Quote
CCP Cascade wrote:korondipeter wrote:What about 64 bit support?
The issue you are experiencing has nothing to do with 64 bit support. There are currently 37 000 players online TQ, a lot of them are running on a 64 bit OS. What you are experiencing is something else. Have you tried rebooting your computer and then without starting any eve client or anything else, run the repair tool. The reason why you will have to reboot is to make sure that there are no locked files from other programs. Please let me know how that works for you.
The launcher says there are just under 32,000 on at the moment. Normally at this time we're looking at 45,000-50,000? Maybe more? We're looking at a possible 20,000 users unable to connect.
Still working on that patch?
I hope CCP Diagoras puts the statistics of how many pilots unsub during this debacle on twitter. |
raven666wings
Tribal Liberation Force Minmatar Republic
1
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Posted - 2012.03.13 23:07:00 -
[334] - Quote
here's one of them |
korondipeter
Meus Frater Custodis Preatoriani
0
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Posted - 2012.03.13 23:09:00 -
[335] - Quote
CCP Cascade wrote:korondipeter wrote:What about 64 bit support?
The issue you are experiencing has nothing to do with 64 bit support. There are currently 37 000 players online TQ, a lot of them are running on a 64 bit OS. What you are experiencing is something else. Have you tried rebooting your computer and then without starting any eve client or anything else, run the repair tool. The reason why you will have to reboot is to make sure that there are no locked files from other programs. Please let me know how that works for you. Same thing with your instructions. Fresh reinstall, run a clean repair. Afterwards the same 16-bit application error. It shows in application log: Log Name: Application Source: Wow64 Emulation Layer Date: 3/14/2012 1:02:56 AM Event ID: 1109 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ptr-PC Description: The program or feature "\??\G:\Program Files (x86)\eve\launcher\launcher.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Wow64 Emulation Layer" EventID Qualifiers="16384"1109 EventID Level4 Level Task 0 Task Keywords 0x80000000000000 Keywords TimeCreated SystemTime="2012-03-13T23:02:56.000000000Z" EventRecordID 10339 EventRecordID Channel Application Channel Computer ptr-PC Computer Security System EventData Data ??\G:\Program Files (x86)\eve\launcher\launcher.exe Data EventData Event
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CCP Atropos
C C P C C P Alliance
109
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Posted - 2012.03.13 23:15:00 -
[336] - Quote
korondipeter wrote:CCP Cascade wrote:korondipeter wrote:What about 64 bit support?
The issue you are experiencing has nothing to do with 64 bit support. There are currently 37 000 players online TQ, a lot of them are running on a 64 bit OS. What you are experiencing is something else. Have you tried rebooting your computer and then without starting any eve client or anything else, run the repair tool. The reason why you will have to reboot is to make sure that there are no locked files from other programs. Please let me know how that works for you. Same thing with your instructions. Fresh reinstall, run a clean repair. Afterwards the same 16-bit application error. It shows in application log: Log Name: Application Source: Wow64 Emulation Layer Date: 3/14/2012 1:02:56 AM Event ID: 1109 Task Category: None Level: Information Keywords: Classic User: N/A Computer: ptr-PC Description: The program or feature "\??\G:\Program Files (x86)\eve\launcher\launcher.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available. Event Xml: Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event" System Provider Name="Wow64 Emulation Layer" EventID Qualifiers="16384"1109 EventID Level4 Level Task 0 Task Keywords 0x80000000000000 Keywords TimeCreated SystemTime="2012-03-13T23:02:56.000000000Z" EventRecordID 10339 EventRecordID Channel Application Channel Computer ptr-PC Computer Security System EventData Data ??\G:\Program Files (x86)\eve\launcher\launcher.exe Data EventData Event
I'm running all my builds on 64 bit versions of Windows without any issue. Do you have any option to set compatibility for the executable? If so, could you try changing them and rerunning? Software Engineer, Core Infrastructure, Team Special Circumstances |
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CCP Sharkbait
C C P C C P Alliance
29
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Posted - 2012.03.13 23:17:00 -
[337] - Quote
what OS are you running korondipeter? |
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Tribal Solidarity
Sacred Templars RED.OverLord
4
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Posted - 2012.03.13 23:19:00 -
[338] - Quote
Fix for EVE on Linux if it's not been properly documented here.
Install latest version of Wine, on Debian get it from testing, Ubuntu use the PPA here - https://launchpad.net/~ubuntu-wine/+archive/ppa
Now you'll need to get rid of your $HOME/.wine directory to make sure you have a totally clean install, use rm -rf for this but be warned it will wipe out all of your Wine-installed programs.
Run wine-cfg to force Wine to create your .wine directory and configure itself.
Install latest winetricks then run the following 2 commands
winetricks vcrun2008 winetricks vcrun2010
That should be it, everything should work now. |
raven666wings
Tribal Liberation Force Minmatar Republic
1
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Posted - 2012.03.13 23:22:00 -
[339] - Quote
man how funny some excuses can be... oh ok so theres 49.999 and only i am offline having trouble.. oh ok that should make me happy, or think its my fault the game i paid for its not working.... LOL.. as far as i know those 30.000 Online greennumbers in the Launcher can be just a java script going randomly up and down every 2 min |
Ratklif
Orbidon Galactic Industries Imperial Crimson Legion
2
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Posted - 2012.03.13 23:23:00 -
[340] - Quote
Why is there no prompted telling me there is a new build?
Why don't you bring back manual update ability? It was a pain in the ass but at least it worked. |
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Zehel Frauz
MyXGamer
0
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Posted - 2012.03.13 23:39:00 -
[341] - Quote
Restoring folder: "C:\Program Files (x86)\CCP\EVE Checksum Database: " Build folder info __name__: mai version: 7.3 build: 34999 codename: EVE-EVE-TRANQUILIT region: cc cryptopack: CryptoAP sync: 34999 branch: //depot/games/branches/release/EVE-TRANQUILITY/ev appname: EV usescriptindexfiles: socketio: ioc role: clien aid: server: Tranquilit port: 2600 edition: premiu Repair URL: "http://cdn1.eveonline.com/349998/RepairData_349998.dat' Client Directory: "C:\Program Files (x86)\CCP\EVE Caching disable RestoreFolder input values folder = 'C:\\Program Files (x86)\\CCP\\EVE url = 'http://cdn1.eveonline.com/349998/RepairData_349998.dat' hashdb = safemode = Fals datapiles = ( downloadFolder = Non cleanupDownloadData = Tru downloadThreads = whitelist = [ ignore = ['launcher/*' (1/7) Downloading index: Initializing .. (1/7) Downloading index: 100.0%, 585.48 KB/585.48 KB, 72.75 KB/s, 00m07 (2/7) Hashing files: Initializing .. (2/7) Hashing files: 100.0%, 00m47 RestoreFolder input values folder = 'C:\\Program Files (x86)\\CCP\\EVE url = 'http://cdn1.eveonline.com/EveOnlineLauncher/launcherupdate_1_05.dat hashdb = safemode = Fals datapiles = ( downloadFolder = Non cleanupDownloadData = Tru downloadThreads = whitelist = [ ignore = [ (1/7) Downloading index: Initializing .. (1/7) Downloading index: 100.0%, 17.87 KB/17.87 KB, 3.57 KB/s, 00m00 (2/7) Hashing files: Initializing .. Updating mode of C:\Program Files (x86)\CCP\EVE\launcher\Microsoft.VC90.CRT.manifest from 0x81b6 to 0x812 (2/7) Hashing files: 100.0%, 00m00 (3/7) Downloading recipes: Initializing .. (3/7) Downloading recipes: 100.0%, 6.45 KB/6.45 KB, 1.29 KB/s, 00m00 Deleting folder: "C:\ProgramData\CCP\EVE Complet Total Runtime: 0h00m56
error \appdata\local\nss4089.temp\patch_win.exe.lo and the info of this error its this
Exception in thread Thread-2 Traceback (most recent call last) File "threading.pyc", line 530, in __bootstrap_inne File "threading.pyc", line 483, in ru File "zsync\readFromUrl.pyc", line 117, in DownloadPar File "zsync\readFromUrl.pyc", line 136, in _DownloadPar File "zsync\zsync.pyc", line 762, in callbac FileSyncError: data corruptio
No handlers could be found for logger "zsync
I tried to do allot of stuff, I did the admin, also i tryed to run with the windows xp SP3, everything, install the game at least 4 times with an installer that i download yesterday, i download the offline installer again today, and i restart, clean the cache, download the premiumupdater, all the posible combinations... and still the same error..
i would really apretiate if some1 could just replay my post plz..
this is really sad... |
Anvil44
Independent Traders and Builders MPA
58
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Posted - 2012.03.13 23:39:00 -
[342] - Quote
Steijn wrote:Sound bug.- Before the patch the sounds of your launchers/guns firing used to decrease the further you scrolled out the viewing range of your ship. It no longer does this, you get the same sound sat on your ship as you do viewing it from miles away which is an absolute pain if your not trying to wake the nipper up.
I have the same problem. Even after a computer reboot running into my second blue screen of death since I switched to Windows 7. Got the massive crash and memory dump running 3 clients as per usual. Activity at the time was low, 2 ships just sitting there while the 3rd was starting salvaging. Boom. Screen corrupted and my computer is restarting.
Will update if it happens again, with more info. But my system is not minimal by any means 2GB memory card (6870), 8 GB of system RAM. Sure hope I can continue to run 3 clients. If not, I'll have to drop an account and that would suck.
I may not like you or your point of view but you have a right to voice it. |
Anita1
Mortis Angelus Northern Coalition.
0
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Posted - 2012.03.13 23:41:00 -
[343] - Quote
well for all the guys getting the error massage that they need to stop all eve clients while trying to patch this launcher bullshit, make sure evemon isnt running |
Rogun Tarok
Oberon Industries Corp
0
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Posted - 2012.03.13 23:42:00 -
[344] - Quote
Had trouble with the D/L as did others. Had to repair the client. Now have intermittant audio spurts and splashes of white rays when salvaging wrecks. Game is a mess. You should do the whole thing over but get it right. I don't have time to fuss with files and tech stuff. I just want to play. If I can't play, I can't pay. Simple math. I am NOT getting what I've paid for. |
raven666wings
Tribal Liberation Force Minmatar Republic
1
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Posted - 2012.03.13 23:46:00 -
[345] - Quote
Anita1 wrote:well for all the guys getting the error massage that they need to stop all eve clients while trying to patch this launcher bullshit, make sure evemon isnt running
HAHAHAHAHAHAHHAHA yeah i guess im gonna stick with EVE Mon now since the main client is all ****** up LMFAO :D too bad u cant update skill queues or chat with ur buddies and stuffz |
Zeks Ashyr
24th Imperial Crusade Amarr Empire
0
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Posted - 2012.03.13 23:54:00 -
[346] - Quote
Got the idea reading through this thread to move the Eve game folder from C:\Program Files x86 to root directory, seemed to work around issues with the patcher and the repair tool for me. (Using Windows 7 64-bit) |
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CCP Cascade
79
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Posted - 2012.03.14 00:02:00 -
[347] - Quote
As of 23:57 GMT we released a new Launcher and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.
Those of you experiencing issues with the Launcher or updating the game, please follow these steps:
1.Reboot the computer. 2.Navigate to the EVE client install folder. 3.Run the Repair tool until it finshes. 4.Run eve.exe from the same folder
We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.
Please let us know if this resolves the issues you are experiencing. Associate Technical Producer - Core Technology Group |
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Shelter Breach
OCA Postal
0
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Posted - 2012.03.14 00:04:00 -
[348] - Quote
Shelter Breach wrote:Kaaletram Lothyrawir wrote:After installing the launcher I let the launcher do it's thing but it stalls after 15% and doesn't do anything. It also took about 30 min to get to 15% Same here... any ideas. Thanks.
No answer for this to me or the others facing the same problem. A hint of what to do from the devs would be well recieved.
Say... "...Look guys, try in about 10 hours and you might be able to patch the game and try to log in". I don-Št mind losing game time, I DO mind losing REAL LIFE time sitting in front of the computer trying to solve this, reading 18 pages of posts in order not to ask something that has already been answered.
I know the caos you might be facing with all the problems but as a customer I expect an answer. And not a general one like "... we are working on ALL the problems ..."
Thank you for the time and hope all gets solved soon.
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He dares
Mimidae Risk Solutions
2
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Posted - 2012.03.14 00:11:00 -
[349] - Quote
With your new repair tool i am now getting this error Exception in thread Thread-2: Traceback (most recent call last): File "threading.pyc", line 530, in __bootstrap_inner File "threading.pyc", line 483, in run File "zsync\readFromUrl.pyc", line 117, in DownloadPart File "zsync\readFromUrl.pyc", line 136, in _DownloadPart File "zsync\zsync.pyc", line 762, in callback FileSyncError: data corruption
No handlers could be found for logger "zsync" Exception in thread Thread-3: Traceback (most recent call last): File "threading.pyc", line 530, in __bootstrap_inner File "threading.pyc", line 483, in run File "zsync\readFromUrl.pyc", line 117, in DownloadPart File "zsync\readFromUrl.pyc", line 136, in _DownloadPart File "zsync\zsync.pyc", line 762, in callback FileSyncError: data corruption
Any ideas? |
Lovelocke
Enlightened Industries Test Alliance Please Ignore
73
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Posted - 2012.03.14 00:18:00 -
[350] - Quote
CCP Cascade wrote:As of 23:57 GMT we released a new Launcher and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.
Those of you experiencing issues with the Launcher or updating the game, please follow these steps:
1.Reboot the computer. 2.Navigate to the EVE client install folder. 3.Run the Repair tool until it finshes. 4.Run eve.exe from the same folder
We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.
Please let us know if this resolves the issues you are experiencing.
Doesn't work, same issues. The launcher doesn't even load any more.
The repair.exe does. not. work. You repeatedly tell us to run it and we repeatedly tell you it doesn't work. At some point something has to give.
Please give us the files to download, the patch files, anything, or better yet roll the patch back and re-release it when you've tested it properly.
Guys, there's a shortfall of approx 20,000 players online at this time, isn't this enough to show you how much this patch is affecting people? There's like 30k people online when normally there's 50k. Please roll the patch back.
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raven666wings
Tribal Liberation Force Minmatar Republic
1
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Posted - 2012.03.14 00:19:00 -
[351] - Quote
CCP Cascade wrote:As of 23:57 GMT we released a new Launcher and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.
Those of you experiencing issues with the Launcher or updating the game, please follow these steps:
1.Reboot the computer. 2.Navigate to the EVE client install folder. 3.Run the Repair tool until it finshes. 4.Run eve.exe from the same folder
We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.
Please let us know if this resolves the issues you are experiencing.
And what do we have to do to download the new Launcher and Repair tool sir? Is it in the patch you download when you start the client? should we delete the old evepremiumpatch349998 and replace it with the new one? is that what you are saying?
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Miss President
SOLARIS ASTERIUS
28
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Posted - 2012.03.14 00:19:00 -
[352] - Quote
Why are all of my windows and settings lost?
Install went fine, first load it preserved my old settings,, but after Eve client restart it's all gone again?
I thought this was not supposed to happen? |
Arec Bardwin
Perkone Caldari State
248
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Posted - 2012.03.14 00:28:00 -
[353] - Quote
I'm getting this error message about 8 in 10 times when trying to open eve.exe with the /end /LUA:OFF option ( to force saving of settings locally in install folder). Else the launcher starts normally.
pastebin linky: http://pastebin.com/YHHTCTrj |
Alunis
Focused Annihilation Detrimental Imperative
4
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Posted - 2012.03.14 00:30:00 -
[354] - Quote
CCP Cascade wrote:As of 23:57 GMT we released a new Launcher and a new repair tool to resolve some issues that players have been experiencing during the initial deployment of Crucible 1.5.
Those of you experiencing issues with the Launcher or updating the game, please follow these steps:
1.Reboot the computer. 2.Navigate to the EVE client install folder. 3.Run the Repair tool until it finshes. 4.Run eve.exe from the same folder
We ask people to reboot their computer to make sure that there are no locked files or other processes running while running the repair tool. This would otherwise interfere with the repair tool and prevent the client from updating.
Please let us know if this resolves the issues you are experiencing.
How about telling us why this issue wasn't resolved on Sisi before it was deployed on to TQ. Please stop ignoring this issue. It was repeatedly posted about by people on Sisi and CCP failed to address the issue before deployment.
When is CCP going to actually step up and take responsibility for it's failure to address player posted issues so that we aren't suffering downtime from the game now as a result of poor response from the Developers and CCP Management?
Just wondering where those changes to how CCP is going to conduct itself are being applied here as promised after last summer's Jita Protest.. I don't see a whole lot of CCP taking responsibility nor do I see anyone answering my repeated questions on why this issue was ignored on Sisi before being deployed to TQ.
Not that the CSM does anything worthwhile but certainly would like to see some accountability here and once again CCP is failing to communicate with the clients. |
Ampoliros
Aperture Harmonics K162
12
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Posted - 2012.03.14 00:35:00 -
[355] - Quote
mkay, so, i have had the following issue:
- tried to start eve client through the launcher and it did not load - waited a few mins, tried again. Settings did not load and eve had reset to default settings. Client asked me to do a patch even though I had already done it. Okay, whatever. - waited a minute, started again. worked as normal, logged in and back out to swap chars - started client again, default settings again. Closed client, but not before clicking on an irritating 'are you sure' checkbox to not bother me again. WHAT HAVE I DONE. - started client again a few minutes later, default settings. FFF-. - restarted computer - still default settings. - tried ~3 times now, still default settings.
Guessing that at this point i'm boned and going to have to redo my settings from scratch. Notamused.jpg |
Joel Mi
Beyond The Rim DarkStorm Enterprises
11
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Posted - 2012.03.14 00:44:00 -
[356] - Quote
ive lost all my settings and window positions
thanks ccp
its not the first time and it wont be the last, but you guys could at least warn players about it before (i suppose this gets tested before coming out and even a very small patch, so i think you guys know this in first hand) and develop ways to prevent this from happening so often
try to reposition windows and configure several clients then you will see what i mean |
raven666wings
Tribal Liberation Force Minmatar Republic
1
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Posted - 2012.03.14 00:45:00 -
[357] - Quote
I just downloaded the patch again from the client and it is still the "evepremiumpatch349998" that appeared back in my cache\ folder.
Please stop insulting our intelligence feeding us bullshit and face the consequences of launching a fail patch leaving thousands of ppl prived of a service they paid for.
The best thing you can do right now to stop giving people a bad image about yourself is to give us a working patch as soon as possible and compensate us with real or ingame money for our loss.
To people bruised by this epic failed patch: we need to gather up and demand for compensation and while you're at it, go to http://www.hirezstudios.com/hirezwp/ , download the Hi-Rez Command game launcher, run it on your Win7 x64 without restarting your computer or killing or moving any processes or files and watch how a Georgia software (which apperently is where CCP got this new launcher from) launcher works in perfection and launches awesome mmorpg and action games without monthly subscritption fees attached, |
james1122
Aperture Harmonics K162
22
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Posted - 2012.03.14 00:47:00 -
[358] - Quote
I just disabled the launcher and then loaded the eve client and now it appears like the client isn't reading my cache. None of my login names have been remembered. Neither have any of my other settings, its like i've just completely reinstalled the client. Two Step for CSM |
Tacki Mack
The Scope Gallente Federation
0
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Posted - 2012.03.14 00:52:00 -
[359] - Quote
The patch scrapped everything. Have to rebuild my UI from scratch on over 10 characters. This is really frustrating. |
Gotrek Gurnisson
Gravity Mining and Manufacturing Inc The Company LLC
4
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Posted - 2012.03.14 00:54:00 -
[360] - Quote
Not sure if its intentional or not - but you can no longer right click and 'Warp to' any mission areas using the mission location in the mission description window.
In Crucible 1.4 and earlier this was always an allowed method of getting to the mission area, instead of having to right click in space and then hoping the context menu showed the mission area option.
Please reinstate the warping option from the mission description screen :) |
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