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Thread Statistics | Show CCP posts - 4 post(s) |
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GM Nova
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Posted - 2008.10.08 17:48:00 -
[1]
Dear players.
Most of my time these days is spent investigating and fixing accounts which have allegedly been hacked. This has always been a problem but it seems to be gaining momentum.
Vast majorities of hacking instances is caused by players sharing their account details and are not hacked in any way. Some 18 months ago I wrote a Dev Blog on the issue where I discussed this problem. You can read it here.
As I mentioned, recently we have seen an increase in ôhackingö cases. I want to reiterate that if you share your account login information with anyone, you are at risk of being robbed of your account, character and assets. Damages that result from ôhackingö or account sharing can in some cases not be repaired by us. So, please, please, please, do NOT share your account with anyone at all, and if you have done so, change your password at once.
We have also seen various phishing attempts, most recently on youtube where players were asked to send their account name and password to a certain hotmail address under the guise of teaching players how to hack other Eve accounts. We have also seen adverts for macro programs, money spawn programs and other bogus cheat programs whose only purpose is to inject a keylogger in to the curious personÆs computer. None of these marvelous cheat programs work and are only designed to rob your account.
We have seen ISK sellers rob their customers of the very ISK they purchased. We have seen long time friends steal from each other and lose their precious friendship, one of the most valuable things in personÆs lives.
We are also told that various alliance forums have been attacked by hackers and in some cases been successful. What we have seen so far is that those players who have the same username as their characternames are prime targets, as they sometimes register on these forums with their characternames and use the same password for the forums as they would for EVE. This is an eccentric habit for some, to use the same password for everything.
This is a good time to remind you that computer hacking is not only a despicably immoral thing to do, but it is illegal in most civilized countries, carrying severe punishments in some. Hackers are criminals.
In conclusion we ask you to please make sure your EVE password is unique, and that you never, ever share your account with anyone. Never try out or use any ôcheatö or macro programs. Never answer emails or offers where you are asked for your account name and password, as we will never ask for this under any circumstances. Never visit ISK sellers websites as some of them are designed to install a Trojan virus on visitorÆs computers. The potential for damage is huge and has ruined the game experience for many players. We will do whatever we can to help players but in some cases the damage is irreversible.
Please be on your guard.
Best regards,
GM Nova
Senior Game Master
GM Nova
Senior Game Master
EVE Online Customer Support |
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Niraia
Gallente
GREY COUNCIL
Pure.
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Posted - 2008.10.08 18:06:00 -
[2]
 Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
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armas
Gallente
Dark Centuri Inc.
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Posted - 2008.10.08 18:13:00 -
[3]
In essence, don't be stupid.
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Martin Mckenna
Digital assassins
G00DFELLAS
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Posted - 2008.10.08 18:30:00 -
[4]
Quote:
Dear players. I am GM Nova
The way you open your dev blog makes it sound like your accounts been hacked imo 
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ArmyOfMe
Developmental Neogenics Amalgamated
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Posted - 2008.10.08 18:53:00 -
[5]
meh, if they buy isk they deserve to be hacked imo
Originally by: deadmaus
Because by the time we had calmed Plague down after he heard BoB were back in the vicinity it was too late to do anything |
Taedrin
Gallente
Celestial Ascension
Tenth Legion
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Posted - 2008.10.08 18:55:00 -
[6]
Originally by: armas
In essence, don't be stupid.
Unfortunately, this is not always the case. I believe there was a case when an advertisement on Thottbot contained a keylogger, infecting all Internet Explorer users who happened to see that advertisement (hint - use Firefox, Google Chromium, Opera, or some other browser). My brother also got his account hacked once, and he claimed that he never downloaded anything or shared his account info at all.
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Asestorian
Federation of Freedom Fighters
Executive Outcomes
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Posted - 2008.10.08 18:58:00 -
[7]
Originally by: Taedrin
My brother also got his account hacked once, and he claimed that he never downloaded anything or shared his account info at all.
I don't know your brother, but if it were mine I wouldn't believe him. Just because ¼_¼
---
Originally by: CCP Atropos
Destiny Balls
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Another Forum'Alt
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Posted - 2008.10.08 19:03:00 -
[8]
Edited by: Another Forum''Alt on 08/10/2008 19:04:44
Originally by: GM Nova
Hackers are criminals.
No.
Copypasta from wikipedia:
Quote:
The Jargon File, a compendium of hacker slang, defines hacker as "A person who enjoys exploring the details of programmable systems and how to stretch their capabilities, as opposed to most users, who prefer to learn only the minimum necessary." [1] The Request for Comments (RFC) 1392, the Internet Users' Glossary, amplifies this meaning as "A person who delights in having an intimate understanding of the internal workings of a system, computers and computer networks in particular." [2] These hackers are disappointed by the mass media and mainstream public's usage of the word hacker to refer to security breakers, calling them "crackers" instead.
Being a hacker does not automatically mean compromising security, especially not for purposes of personal gain.
Ask any real hacker, they will all tell you how what 95% of people call 'hackers' aren't.
EDIT for other replies: Yes, if you use an insecure browser (*cough*IE*cough) is is very easy to be compromised by malware without downloading anything, and even without going onto a dodgy site (banner ads or XSS)
This is not part of my sig.
...Or is it? |
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Chribba
Otherworld Enterprises
Otherworld Empire
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Posted - 2008.10.08 19:22:00 -
[9]
Bring on the account security!  -> Assembly Hall
Secure 3rd party service ■ Veldspar |
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Grarr Dexx
Amarr
The Cosa Nostra
La Cosa Nostra Alliance
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Posted - 2008.10.08 19:41:00 -
[10]
Edited by: Grarr Dexx on 08/10/2008 19:41:42
Hackers are not criminals. Phishers however, are, even though I have nothing against them eradicating the idiots that seem to endlessly spawn and **** up my game.
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Jimer Lins
Gallente
Noir.
Trinity Nova Alliance
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Posted - 2008.10.08 19:52:00 -
[11]
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
Sadly, it's the new meaning of the word.
The meaning you and I assigned to it back when it meant something good is long gone.
Corp and Personal killboard
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Faife
Noctiscion
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Posted - 2008.10.08 19:53:00 -
[12]
in before the butthurt "but hackers are not criminals, i dont care what the common usage of the word is boo hoo" people
fake edit: oh no i'm not :P
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MailDeadDrop
Archon Industries
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Posted - 2008.10.08 20:08:00 -
[13]
Originally by: GM Nova
What we have seen so far is that those players who have the same username as their characternames are prime targets
I understand that one cannot change their character name, but for those players who have used the same name for the account, would it be possible for them to change their account name? (Short of paying US$60 for 3x character transfers from the existing account to a new account they create.)
MDD
Jump Clones: 8M and NO corp switching |
Andrue
Amarr
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Posted - 2008.10.08 20:15:00 -
[14]
Originally by: Taedrin
Originally by: armas
In essence, don't be stupid.
Unfortunately, this is not always the case. I believe there was a case when an advertisement on Thottbot contained a keylogger, infecting all Internet Explorer users who happened to see that advertisement (hint - use Firefox, Google Chromium, Opera, or some other browser). My brother also got his account hacked once, and he claimed that he never downloaded anything or shared his account info at all.
Hint:Run XP as a limited user. That way applications can't install behnd your back. Sadly it can be a bit of a PITA sometimes so better yet...
..upgrade to Vista. That way you can log in as an adminstrator but the rights remain inactive until you give Vista permission to activate them. As an added bonus...
IE7 (and presumably IE8) offer a special protected mode under Vista. That makes them more secure than any other browser. There are apparently tweaks you can apply to leverage this feature for Firefox but there are compatibility issues.
--
(Sarcastic mission running veteran, 4+ years)
[Brackley, UK]
My budgie can say "ploppy bottom". You have been warned. |
Last Wolf
Umbra Wing
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Posted - 2008.10.08 20:22:00 -
[15]
Originally by: GM Nova
We have also seen various phishing attempts, most recently on youtube where players were asked to send their account name and password to a certain hotmail address under the guise of teaching players how to hack other Eve accounts.
That is awesome. The wannabe hackers get hacked. Then again, if they're stupid enough to fall for that old trick they probably have trouble figuring out how to re-boot their computer.
__________________________________________________________
Originally by: Liang Nuren
wrong forum isroy i am vjery drunm
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Jethro Jechonias
Ki Tech Industries
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Posted - 2008.10.08 20:49:00 -
[16]
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
And I really hate it when people can't focus on what was intended instead of what was said.
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z0de
Gallente
The Bastards
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Posted - 2008.10.08 20:52:00 -
[17]
lol at anal hackers.
fight the good fight nova!
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Nova Satar
Malicious Intentions
Resurgency
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Posted - 2008.10.08 20:53:00 -
[18]
Originally by: Jimer Lins
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
Sadly, it's the new meaning of the word.
The meaning you and I assigned to it back when it meant something good is long gone.
Its Situational context you *****s, EVE Account Hackers.
I say anyone that shares their login is just asking for it.
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Jethro Jechonias
Ki Tech Industries
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Posted - 2008.10.08 20:53:00 -
[19]
Originally by: Another Forum'Alt
Being a hacker does not automatically mean compromising security, especially not for purposes of personal gain.
Depends on where you look for your definition: Quote:
a microcomputer user who attempts to gain unauthorized access to proprietary computer systems
Context makes it obvious that GM Nova was not refering to the alternative definition: Quote:
a computer enthusiast
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Banana Torres
Look Ma I did a Test
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Posted - 2008.10.08 20:55:00 -
[20]
Edited by: Banana Torres on 08/10/2008 20:55:41
Originally by: GM Nova
Dear players.
Vast majorities of hacking instances is caused by players sharing their account details and are not hacked in any way. Some 18 months ago I wrote a Dev Blog on the issue where I discussed this problem.
Dear GM Nova
Your protestations about account sharing has a hollow ring to it, when in the thread that accompanied your dev blog you made it quite clear that you intended to take no action against a then common form of account sharing.
Love and Kisses,
Banana Torres
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Bohoba
Caldari
HolyKnights
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Posted - 2008.10.08 21:32:00 -
[21]
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
LoL well not sure where your from but here in the US you can spend a long time in FED Pen for hacking.
Hackers are Criminals, and need to be treated as such.
Heads up CCP for keeping us informed on these matters
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Digital Solaris
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Posted - 2008.10.08 22:25:00 -
[22]
While I agree that GM Nova is a bit vague on hacker, I agree with him that it is only people who possess these skills that can obtain the account information and\or passwords through hacking.
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Kazuma Saruwatari
Caldari
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Posted - 2008.10.08 22:36:00 -
[23]
Originally by: GM Nova
We are also told that various alliance forums have been attacked by hackers and in some cases been successful. What we have seen so far is that those players who have the same username as their characternames are prime targets, as they sometimes register on these forums with their characternames and use the same password for the forums as they would for EVE. This is an eccentric habit for some, to use the same password for everything.
Since when did CCP care about out-of-TQ matters about EVE now?
-
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Wrathraker
Point of No Return
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Posted - 2008.10.08 22:40:00 -
[24]
Hey GM Nova, nice post but you did leave out a few things out and for the sake of this post I will concentrate on just one. Others can pick other areas.
With the recent CCP post here http://oldforums.eveonline.com/?a=topic&threadID=885394 about third party programs doing just the thing that you talk about here.
CCP has been asked by players, forums and even CSM for dual skill training. There is no reason other then CCP not wanting to do it that it is not already in the game.
Every time a new program comes out that opens a can of worms like you said it an opportunity for CCP to fix that problem in game. Being around since early beta I have seen this problem again and again yet I never see CCP fix the problem. All they do is warm people after the fact. In this case of accounts being hacked, this is like the 16th time there has been an official announcement on this.
SO in addition to telling everyone that is reading the forums, only about 20% of your active subscribers and the ones most likely NOT being hacked, how about putting in the features (in this case it could be called a security feature) into the game that would prevent this from happening a second time.
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Olleybear
PoliCratton Technologies
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Posted - 2008.10.08 22:51:00 -
[25]
I know CCP doesn't get alot of thanks for doing what they do ( too many trolling idiots around drowning everyone else out ). So I'm here to simply say,
Thank-You for taking the time to tell people about these issues.
<<< From one warrior to another: Whether you fight with me or against me, the willingness to fight makes us brothers. >>> |
Sensor Error
Temple of the Blue Fish
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Posted - 2008.10.08 23:07:00 -
[26]
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
Why? Gaining unauthorised access to a computer is illegal, plain and simple. Technically, going round your mates and using his machine without his permission is just as illegal, but still.
The point remains that hackers gain unauthorised access to computers, normally remotely. This is illegal, plain and simple, thus, they are criminals.
the whole crackers/ hackers/ white hat/ black hat type issue is nothing to do with this.
RABBLE RABBLE RABBLE!!!
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Another Forum'Alt
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Posted - 2008.10.08 23:22:00 -
[27]
Originally by: Sensor Error
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
Why? Gaining unauthorised access to a computer is illegal, plain and simple. Technically, going round your mates and using his machine without his permission is just as illegal, but still.
The point remains that hackers gain unauthorised access to computers, normally remotely. This is illegal, plain and simple, thus, they are criminals.
So I'm a criminal for coding, using open source software and building/modding computers?
Hacker != cracker.
facepalm.jpg
This is not part of my sig.
...Or is it? |
UnDeRBaLaNcE
The Dead Parrot Shoppe Inc.
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Posted - 2008.10.08 23:26:00 -
[28]
Originally by: Bohoba
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
LoL well not sure where your from but here in the US you can spend a long time in FED Pen for hacking.
Hackers are Criminals, and need to be treated as such.
Heads up CCP for keeping us informed on these matters
How old are you? Hackers are not criminals, if they are criminals how come they are employed by companies and militaries of all countries? I guess they want to have criminals working for them for theyÆre awesome skills and mind blowing knowledge that most can barely grasp the beginning concepts of where to begin in this job field. Yes hackers can be bad people, but hacking does not refer to one as a criminal as it is a term to describe ones hobby or profession. The profession reaps great rewards and a hefty paycheck and in the US militaries an enormous bonus to prevent them being hired by civilian companies.
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Another Forum'Alt
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Posted - 2008.10.08 23:30:00 -
[29]
Originally by: Bohoba
Originally by: Niraia
Originally by: GM Nova
Hackers are criminals.
I really hate it when people say things like that.
LoL well not sure where your from but here in the US you can spend a long time in FED Pen for hacking.
Hackers are Criminals, and need to be treated as such.
Heads up CCP for keeping us informed on these matters
Not quite, Microsoft doesn't control the US .gov quite yet. I am sure when they do they will make open source, non-propietary code illegal along with non OEM built systems, but they aren't there yet.
This is not part of my sig.
...Or is it? |
Huan Hunglong
Intensive CareBearz
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Posted - 2008.10.08 23:33:00 -
[30]
Originally by: GM Nova
Most of my time these days is spent investigating and fixing accounts which have allegedly been hacked.
Yet you dont understand what a Hacker is...
Explains a few things!
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