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EVE Online: Quantum Rise 1.0.3 deployment delayed

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Author	Thread Statistics \| Show CCP posts - 2 post(s)
thecunning mrfox Minmatar Idle Miners STYX.	Posted - 2008.12.10 16:28:00 - [121] the culprit: new employee at ccp perhaps? http://uk.youtube.com/watch?v=6S3KM92s-pg
StarFever	Posted - 2008.12.10 16:29:00 - [122] Hey i am surely not petting ccp's ears but some of you are nasty whinning with no much excuse. They r ppl, ordinary as you and me. Programers also r not Gods and network isnt the simplest thing to mess with. They surely could manage to forsee or chk first befor starting patch. ok, with you ppl, but some comments are unfair. Refunding lost hrs or minutes lets say. They could just leave us with our problems for more time. Then why dont we need refund for bad, or troublesome gaming time and we whinne only for extended dt with no patch? Its a game. If ppl's work has been just eve-ing sorry, get some life instead. Patch will come eventually. And to be honest this thread has been just too long for the matter. If me and you were using the time we spend whinning in the forum for a not delivered patch, was spent on rl or our wives and kids we could at least hear a thank you. They'r troubled much and they know their bad situation. Let them do their best (which isnt always best).
An Anarchyyt Gallente Battlestars GoonSwarm	Posted - 2008.12.10 16:31:00 - [123] Originally by: Disturbing Presence Originally by: TimMc lol I love how completely unforgiving the eve community is. If you bought a game from a shop and it didnt do what it says on the box you would: a) put it in the bin and forget about the fact that you paid for it. b) pretend you are part of a community of ass-kissers who try to defend everything the game makers do on a public forum and forget that you paid for it. c) remember that you paid for it and don't owe the game maker anything for their ** ups? Marks: a) or b) epic fail. c) your rights as a consumers. Your right as a consumer is to rage uncontrollably when unforeseen issues happen? Are you the same person who suggests suing when you dump coffee in your lap and it turns out to be hot? Originally by:** CCP Wrangler Second, a gentile is a non jewish person
scim atar Phantom Squad Axiom Empire	Posted - 2008.12.10 16:31:00 - [124] Well Have to say would rather have you guys do it right the first time than deploy something that isnt 100% so thanks for getting right before deployed
Bom Bommer	Posted - 2008.12.10 16:31:00 - [125] Epic fail, good job and thanks for the laugh. Yeah, I'm serious, thanks for the laugh, some comments were epic too, my jaws hurt.
Disturbing Presence	Posted - 2008.12.10 16:32:00 - [126] Originally by: Wite Tigr maybe if they sold the company to EA we could get some proper service for our bucks !? flame away ! bu....bu...bu....[screams running from the room]
Terminal Insanity Minmatar Echo Squad	Posted - 2008.12.10 16:34:00 - [127] you ONLY get to open your stocking stuffers before xmas. Santa cant shove his fat ass down the tubes quite yet.
Disturbing Presence	Posted - 2008.12.10 16:38:00 - [128] Edited by: Disturbing Presence on 10/12/2008 16:38:49 Originally by: An Anarchyyt Your right as a consumer is to rage uncontrollably when unforeseen issues happen? When cusmtomer services try to fob you off with BS you say thank you and hang up, right? The reason people rage on these forums is because of the way CCP fails to handle these situations and fobs us off with enigmatic replies like "unforeseen" read: didn't foresee, and "network issues" read: we don't like admitting we fouled up because then we might have to compensate you. Quote: Are you the same person who suggests suing when you dump coffee in your lap and it turns out to be hot? People have a right to complain about a product that does not do what it says on the box. This is a completely different situation from people failing to take the right precautions when handling something they know can be dangerous. Hot coffee can burn = known fact. The funniest thing about the situation that you describe is that the person who burnt themselves with the coffee from McD's actually won. Now, who is really the ass here? The person or the legal system that upheld their complaint?
PJRiddick	Posted - 2008.12.10 16:40:00 - [129] Im laughing soo hard,..I got to go Peee!
Tyke Orlieveit	Posted - 2008.12.10 16:41:00 - [130] Originally by: Disturbing Presence Originally by: An Anarchyyt Your right as a consumer is to rage uncontrollably when unforeseen issues happen? When cusmtomer services try to fob you off with BS you say thank you and hang up, right? The reason people rage on these forums is because of the way CCP fails to handle these situations and fobs us off with enigmatic replies like "unforeseen" read: didn't foresee, and "network issues" read: we don't lie admitting we fouled up. Quote: Are you the same person who suggests suing when you dump coffee in your lap and it turns out to be hot? People have a right to complain about a product that does not do what it says on the box. This is a completely different situation from people failing to take the right precautions when handling something they know can be dangerous. Hot coffee can burn = known fact. The funniest thing about the situation that you describe is that the person who burnt themselves with the coffee from McD's actually won. Now, who is really the ass here? The person or the legal system that upheld their complaint? These are the same ******s that have ended up with "Do not stop with groin" on chainsaws right? The Dregs of humanity that quite frankly should be cleaned. You can write a software patch and guaruntee it will work 100% of the time? GTFO and go work for microsoft, otherwise button up genius. Unforseen means just that. Crap this didn't work, roll back. They didn't expect something to happen, they will fix it, and when they know more information will be made available.
Jed Clampett	Posted - 2008.12.10 16:42:00 - [131] Finally CCP makes the required decision to delay deployment. Too bad they could not recognize this sort of situation earlier on in patching attempts...ideally before the downtime started. Sometimes you just are not ready and heroic programming during deployment doesn't come through with a miracle. But at least CCP got some invaluable test time on the real hardware. Now maybe CCP will think about how they can upgrade the fidelity of their test servers to the key complexities of the real hardware. P.S. I love the slap at MacIntoshes. I noted the update engine is called Cider - as in made from rotten apples.
Tobin Shalim Vulcan Foundry OPUS Alliance	Posted - 2008.12.10 16:43:00 - [132] Does this patch fix the missiles you broke? ----- Originally by: Haakkon I feel a great deal of patriotism at being a part of Goonswarm. We've accomplished great things... we're just mainly jerks about it
brinelan Caldari Victory Not Vengeance Intrepid Crossing	Posted - 2008.12.10 16:43:00 - [133] Originally by: An Anarchyyt Originally by: Friffo Originally by: An Anarchyyt I AM SO ANGRY I WANT T HESE FOUR HOURS OF MY LIFE BACK SO VERY ANGRY I CANT EVEN WRITE PROPERLY OR USE PUNCTUATION I JUST SAYT HERE INFRONT OF MY COM{PUTER FOR FOUR HOURS WAITING FOR THE SERVER TO COME BACK ON AND NOW THERE IS NOP ATCH I ARGHHHH lol u fail dude get a life YOU ARE THE ONE WHO SHOULD GET A LIFE CCP CLEARLY NEW ABOUT THIS ISSUE AND THEN THEY DECIDED THAT THEY WOULD WAIUT THE WHOLE TIME AND THEN NOT TELL US ABOUT IT THEY ARE CLEARLY DOING THIS BECAUSE THEY DONT CARE ABOUT EVE AND WANT TO FORCE US ALL TO POST IN THIS THRTEAD I DONT EVEN KNOW WHAT TO DO NOW BECAUE MY WHOLE WEEK IS MESSED UP THEY WILL BE HEARING FROM MY LAWYER ONE MR ALEX DARGON HE WILL SUE CCP FOR ALL THEY ARE WORTH AND I WILL BE HAHAING ALL THE WAY TO THEW BANK WITH THEIR ISK ARGHGHGHGHGHG lol Some days you're the bug, some days you're the windshield.
Insane Newton	Posted - 2008.12.10 16:44:00 - [134] Edited by: Insane Newton on 10/12/2008 16:44:28
brinelan Caldari Victory Not Vengeance Intrepid Crossing	Posted - 2008.12.10 16:45:00 - [135] Originally by: Tobin Shalim Does this patch fix the missiles you broke? huh. missiles seem fine to me.. i shoot them and people/rats go boom. Some days you're the bug, some days you're the windshield.
Utari G'Denoik Gallente The Grind House	Posted - 2008.12.10 16:45:00 - [136] SMS Administrators ... they come in to work late, drunk and don't shower. You sent him home to shower didn't you? It's okay, we understand.
Nick Curso Black Nova Corp Band of Brothers	Posted - 2008.12.10 16:46:00 - [137] U know i went to subway today and they said "Due to cercumstances beyod our control, stocks of pepperoni, Han, Bacon and BBQ chicken are running low" I had to have my Pizziola Sub without Pepperoni and now THIS!!!!! GOODBYE CRUEL WORLD
Datsun Achura Caldari Perkone	Posted - 2008.12.10 16:49:00 - [138] So a long downtime with no patch... ghost-patching?
Phantom Slave Amarr JUDGE DREAD Inc. Tygris Alliance	Posted - 2008.12.10 16:50:00 - [139] Originally by: Disturbing Presence The whiners about the whiners just make it so much more bearable though. Made me feel better. Hope it made you feel better too! ____________________ My main IS my alt. Confused yet?
Slinkus Gallentus Gallente Infinite Order	Posted - 2008.12.10 16:51:00 - [140] Originally by: Tyke Orlieveit These are the same ****s that have ended up with "Do not stop with groin" on chainsaws right? The Dregs of humanity that quite frankly should be cleaned. Unfortunately, for thinking people, the dregs of humanity have a right to life. I'm with you bud and think that legislating for morons is not the way forward, but when the law actually supports the complaints of morons then who should we really be looking at to change? Quote: You can write a software patch and guaruntee it will work 100% of the time? GTFO and go work for microsoft, otherwise button up genius. Unforseen means just that. Crap this didn't work, roll back. Temper temper. So, unforeseen means something happened that we did not see would happen. ie. we have misunderstood something and need to re-evaluate what we wanted to do because the way we tried doesn't work. You are agreeing with me. Shame you were unable to foresee your agreement. Quote:** They didn't expect something to happen, they will fix it, and when they know more information will be made available. ie. they fouled up. Thanks for agreeing with me again. cheers "Life is not one big joke. Life is 40,000 little jokes all lined up"
Jed Clampett	Posted - 2008.12.10 16:51:00 - [141] Edited by: Jed Clampett on 10/12/2008 16:52:32 Refund? Are you nuts? Your lost 4 hours amounts to only like only a few hundreds of a dollar out of the monthly fee. Extra time? Well that is nice except changing time of day that billing is due is again foolish. Billing is done by whole calendar day and when CCP banks close -- not fractions of a day. And then there are all those people who want billing to stay on specific day of month. Maybe just maybe CCP will add up the whole year's bad downtime and give it to people as a gift if we are nice. Or not. But it is really the only way all those tiny fractions add up to enough to bother with.
Annika Hybrid	Posted - 2008.12.10 16:53:00 - [142] Not to worry CCP - Still the best game in the world however Im sure you will make it up to us all this Christmas with snowballs again or something???!!!???
Galactic Tycoon Infinite Improbability Inc Mostly Harmless	Posted - 2008.12.10 16:54:00 - [143] Originally by: Disturbing Presence Edited by: Disturbing Presence on 10/12/2008 16:38:49 Originally by: An Anarchyyt Your right as a consumer is to rage uncontrollably when unforeseen issues happen? When cusmtomer services try to fob you off with BS you say thank you and hang up, right? The reason people rage on these forums is because of the way CCP fails to handle these situations and fobs us off with enigmatic replies like "unforeseen" read: didn't foresee, and "network issues" read: we don't like admitting we fouled up because then we might have to compensate you. Quote: Are you the same person who suggests suing when you dump coffee in your lap and it turns out to be hot? People have a right to complain about a product that does not do what it says on the box. This is a completely different situation from people failing to take the right precautions when handling something they know can be dangerous. Hot coffee can burn = known fact. The funniest thing about the situation that you describe is that the person who burnt themselves with the coffee from McD's actually won. Now, who is really the ass here? The person or the legal system that upheld their complaint? Absolutely spot on. All these weirdos who get touchy about people complain need to just calm down and stop telling people what they can and can't say. This is a service, we're entitled to complain about a service that we pay for.
Hannibal218	Posted - 2008.12.10 16:58:00 - [144] i cant log in to the game after the "patch" i get stuck in the 5th / 38 bulk data, is it only me ?
Slinkus Gallentus Gallente Infinite Order	Posted - 2008.12.10 16:58:00 - [145] Originally by: Jed Clampett Edited by: Jed Clampett on 10/12/2008 16:52:32 Refund? Are you nuts? Your lost 4 hours amounts to only like only a few hundreds of a dollar out of the monthly fee. Extra time? Well that is nice except changing time of day that billing is due is again foolish. Billing is done by whole calendar day and when CCP banks close -- not fractions of a day. And then there are all those people who want billing to stay on specific day of month. Maybe just maybe CCP will add up the whole year's bad downtime and give it to people as a gift if we are nice. Or not. But it is really the only way all those tiny fractions add up to enough to bother with. For one individual it might be peanuts. Now multiply it by the number of paying customers. It's not tiny fractions anymore. We're now talking about several thousand bucks that CCP got for not providing their product. If your taxes went up by 1% you would be screaming at your governor, but what is that tiny fraction to you? Even you were on $1000 a week it would be only $10 dollars. Now, imagine that you have had that 1% tax rise, but send me the money instead. It's only a tiny fraction. cheers "Life is not one big joke. Life is 40,000 little jokes all lined up"
Rachel Voegel	Posted - 2008.12.10 17:02:00 - [146] Originally by: An Anarchyyt Are you the same person who suggests suing when you dump coffee in your lap and it turns out to be hot?
Ferrand	Posted - 2008.12.10 17:03:00 - [147] If CCP didn't do anything, how come I cannot put bookmarks from hangar into people & places (under places tab)?
Tyke Orlieveit	Posted - 2008.12.10 17:07:00 - [148] Originally by: Slinkus Gallentus Originally by: Tyke Orlieveit These are the same ****s that have ended up with "Do not stop with groin" on chainsaws right? The Dregs of humanity that quite frankly should be cleaned. Unfortunately, for thinking people, the dregs of humanity have a right to life. I'm with you bud and think that legislating for morons is not the way forward, but when the law actually supports the complaints of morons then who should we really be looking at to change? The thing that should change is basic common sense. Looking back at the post you are taking out of context, The point you raise has nothing to do with that. But I'll bite. CCP at least tell you something has happened instead of leaving you in the dark, and at the end of the day, they are only oblidged to give "Best effort" at a minimum, but they seem to try their best to exceed this. Quote: Quote: You can write a software patch and guaruntee it will work 100% of the time? GTFO and go work for microsoft, otherwise button up genius. Unforseen means just that. Crap this didn't work, roll back. Temper temper. So, unforeseen means something happened that we did not see would happen. ie. we have misunderstood something and need to re-evaluate what we wanted to do because the way we tried doesn't work. which is what they are going to go. Again without the context. Let's get some context in here: The reason people rage on these forums is because of the way CCP fails to handle these situations and fobs us off with enigmatic replies like "unforeseen" read: didn't foresee, and "network issues" read: we don't lie admitting we fouled up. Enigmatic response: Unforseen? They didn't expect crap to happen, it happened. They are telling us they didn't expect it to go wrong, and they probably are still trying to work out what happened to break it in the first place. At least they have the graces to say "it's busted, we're looking". People obviously have never tried to troubleshoot things like this Quote: You are agreeing with me. Shame you were unable to foresee your agreement. Quote:** They didn't expect something to happen, they will fix it, and when they know more information will be made available. ie. they fouled up. Thanks for agreeing with me again. Odd that, I don't believe I ever agreed with the character Slinkus, or even commented to them. So I couldnt' forsee someone else coming in to speak on another commenter's behalf. Well, tell I lie, I could see it, but not who. But that's just sematics.
Needa3 Minmatar BURN EDEN Triumvirate.	Posted - 2008.12.10 17:09:00 - [149] Originally by: Rosalina Sarinna Edited by: Rosalina Sarinna on 10/12/2008 16:01:21 Originally by: CCP Zulupark To elaborate a little on this, we ran into issues that could not be foreseen late in the deployment procedure. Due to that we only had about half an hour to try and resolve the situation or cancel publishing the patch. That's the reason we had a full downtime without actually deploying. However since we have now run pretty much all the procedures and tests we need to run for a patch deployment, we can deploy it very soon, and then we don't need as long a downtime. Also, the issues encountered were not with the patch or code itself, but rather with our distribution mechanics for the patches. That's being worked on now and will hopefully be resolved later today or tomorrow. Thanks muchly for the info dude, there is no info whatsoever in that blabla mail
Jed Clampett	Posted - 2008.12.10 17:10:00 - [150] Originally by: Slinkus Gallentus Originally by: Jed Clampett Edited by: Jed Clampett on 10/12/2008 16:52:32 Refund? Are you nuts? Your lost 4 hours amounts to only like only a few hundreds of a dollar out of the monthly fee. Extra time? Well that is nice except changing time of day that billing is due is again foolish. Billing is done by whole calendar day and when CCP banks close -- not fractions of a day. And then there are all those people who want billing to stay on specific day of month. Maybe just maybe CCP will add up the whole year's bad downtime and give it to people as a gift if we are nice. Or not. But it is really the only way all those tiny fractions add up to enough to bother with. For one individual it might be peanuts. Now multiply it by the number of paying customers. It's not tiny fractions anymore. We're now talking about several thousand bucks that CCP got for not providing their product. If your taxes went up by 1% you would be screaming at your governor, but what is that tiny fraction to you? Even you were on $1000 a week it would be only $10 dollars. Now, imagine that you have had that 1% tax rise, but send me the money instead. It's only a tiny fraction. Yeah CCP threw themselves quite a party. Too bad you couldn't be there. Too bad CCP wasn't enjoying it either. Perspective: You can easily argue that CCP is slightly incompetent at times. But getting rich off not refunding $0.08 a few thousands of times? Use a calculator. You play for $0.50 per 24 hours. At most their WORK wasted $3520 because you hardly ever see more than 44,000 people in EVE during the middle of the week at 11-1530 GMT. And the "wasted" user money is more like $1800 based on normal logons. Yes CCP should be doing better QA. But if they met your demands for refunds -- you would likely find it more an inconvenience than satisfying. Somebody PayPal this guy 8 cents.

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