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Author |
Thread Statistics | Show CCP posts - 20 post(s) |
Misanth
RABBLE RABBLE RABBLE
659
|
Posted - 2012.07.24 07:35:00 -
[871] - Quote
..so CCP is lying to their customers (again)? "we'll get back to you shortly", then no response..
..so CCP again show a display of dysfunctional internal communication?
In some ways, I'm glad they keep remembering us tho that we shouldn't invest too much time/money in this game, clearly they don't give a **** about us customers (in fact, even treat us bad). This is a good reminder of why I removed the EVE novels from my bookcase, and stopped waring my EVE shirts. Would be embarrassed if my RL friends saw any connection with a company like this. Quite a stark contrast compared to some 5 years+ ago, when I recommended this game (and company) to everyone I thought might be interested. shiptoastin' liek a baws |
Alpheias
Euphoria Released Verge of Collapse
703
|
Posted - 2012.07.24 08:12:00 -
[872] - Quote
Misanth wrote:..so CCP is lying to their customers (again)? "we'll get back to you shortly", then no response..
..so CCP again show a display of dysfunctional internal communication?
In some ways, I'm glad they keep remembering us tho that we shouldn't invest too much time/money in this game, clearly they don't give a **** about us customers (in fact, even treat us bad). This is a good reminder of why I removed the EVE novels from my bookcase, and stopped waring my EVE shirts. Would be embarrassed if my RL friends saw any connection with a company like this. Quite a stark contrast compared to some 5 years+ ago, when I recommended this game (and company) to everyone I thought might be interested.
So why don't you just quit? Sounds to me that is exactly what you want to do so you can forget this horrific time of five years and counting where you have invested time and money into EVE. Oh, and the humiliation that you must live with..
Contract me your stuff. I'd kill kittens and puppies and bunnies I'd maim toddlers and teens and then more |
The Antiquarian
Imperial Academy Amarr Empire
542
|
Posted - 2012.07.24 08:45:00 -
[873] - Quote
Still waiting for responses that were promised to us from CCP Devs several weeks ago. |
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CCP Navigator
C C P C C P Alliance
1416
|
Posted - 2012.07.24 14:16:00 -
[874] - Quote
Ok so this issue with the Nex shirt will be resolved in the next release. Summer in CCP is when a lot of staff take vacation so finding the right people to finalize this issue takes more time than normal. To make this clear and unambiguous, this post is likely to be long.
History of the Nex shirt
So we had a special PLEX bundle in October 2011 which offered an GÇÿIshukone shirtGÇÖ as part of the package. Since disclosing how many of these bundles we sell is not company policy, I will simply say it was GÇÿseveral hundred playersGÇÖ who took up this offer. At this stage I will also address that a second offer was released with the Russian CollectorGÇÖs edition which offered a special jacket. These two cases are different and will be addressed separately later on.
Inferno 1.1
With the Inferno 1.1 release we added multiple new items to the Nex store and the GÇÿIshukone shirtGÇÖ was added in error. Once again, GÇÿseveral hundred playersGÇÖ bought the shirt which was meant to be an exclusive item. Once it came to our attention that the GÇÿIshukone shirtGÇÖ was added by accident, we disabled the sale of this item while we decided what to do.
Replacement item
Team Avatar, the team responsible for all Nex store items, decided to create a new item called the GÇÿField Marshall CoatGÇÖ (please note that this is a brand new item and not currently listed in the Nex store) and would award this to the pilots who should have had the original exclusive GÇÿIshukone shirtGÇÖ. Deciding who should get the shirt was a difficult task as not all shirts remained with the original owner. It was decided that the GÇÿField Marshall CoatGÇÖ would be awarded as follows:
If I was a player who took up the PLEX offer, or multiple instances of the PLEX offer, and retained the original GÇÿIshukone shirtGÇÖ, I will automatically receive the new GÇÿField Marshall CoatGÇÖ on all accounts that purchased it or will receive multiple coats if purchased over multiple accounts. Therefore, if I bought 3 x PLEX offer I will receive three GÇÿField Marshall CoatsGÇÖ
If I was a player who took up the PLEX offer and sold the GÇÿIshukone shirtGÇÖ to Player B, Player B will receive the new GÇÿField Marshall CoatGÇÖ
If I was Player B who sold the shirt on again to Player c, Player C will receive the new GÇÿField Marshall CoatGÇÖ
And so on until the shirt is with the player who deserves to own it. The basis of this decision is that, if you sold your GÇÿIshukone shirtGÇÖ, then you cashed out and the player buying it has invested in that exclusivity instead.
Deployment of replacement item
The new GÇÿField Marshall CoatGÇÖ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2 and the coat will be assigned to the redeeming system of the pilots in question. If you feel you should have got a coat and one was not assigned, you will need to submit a petition for a Game Master to investigate. Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal. It will cease to be an exclusive item.
Russian CollectorGÇÖs Edition
There will be no change to the Russian CollectorGÇÖs Edition jacket as there are currently in excess of 3,000 box copies in circulation. This item was a giveaway with that box and many more will come in to circulation as players pick up that box set. The number of additional jackets sold before we removed them from the Nex store was exceptionally low and there is no logical or easy way to make this item more exclusive. It simply will have more jackets added over time and that is by design.
I sincerely hope that this clears up the matter. Many members of Team Avatar are still on vacation so if there are any questions it may take some time until they get answered
CCP Navigator -Community Manager |
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The Antiquarian
Imperial Academy Amarr Empire
542
|
Posted - 2012.07.24 16:07:00 -
[875] - Quote
CCP Navigator wrote:Ok so this issue with the Nex shirt will be resolved in the next release. Summer in CCP is when a lot of staff take vacation so finding the right people to finalize this issue takes more time than normal. To make this clear and unambiguous, this post is likely to be long. History of the Nex shirtSo we had a special PLEX bundle in October 2011 which offered an GÇÿIshukone shirtGÇÖ as part of the package. Since disclosing how many of these bundles we sell is not company policy, I will simply say it was GÇÿseveral hundred playersGÇÖ who took up this offer. At this stage I will also address that a second offer was released with the Russian CollectorGÇÖs edition which offered a special jacket. These two cases are different and will be addressed separately later on. Inferno 1.1
With the Inferno 1.1 release we added multiple new items to the Nex store and the GÇÿIshukone shirtGÇÖ was added in error. Once again, GÇÿseveral hundred playersGÇÖ bought the shirt which was meant to be an exclusive item. Once it came to our attention that the GÇÿIshukone shirtGÇÖ was added by accident, we disabled the sale of this item while we decided what to do. Replacement itemTeam Avatar, the team responsible for all Nex store items, decided to create a new item called the GÇÿField Marshall CoatGÇÖ (please note that this is a brand new item and not currently listed in the Nex store) and would award this to the pilots who should have had the original exclusive GÇÿIshukone shirtGÇÖ. Deciding who should get the shirt was a difficult task as not all shirts remained with the original owner. It was decided that the GÇÿField Marshall CoatGÇÖ would be awarded as follows: If I was a player who took up the PLEX offer, or multiple instances of the PLEX offer, and retained the original GÇÿIshukone shirtGÇÖ, I will automatically receive the new GÇÿField Marshall CoatGÇÖ on all accounts that purchased it or will receive multiple coats if purchased over multiple accounts. Therefore, if I bought 3 x PLEX offer I will receive three GÇÿField Marshall CoatsGÇÖ If I was a player who took up the PLEX offer and sold the GÇÿIshukone shirtGÇÖ to Player B, Player B will receive the new GÇÿField Marshall CoatGÇÖ If I was Player B who sold the shirt on again to Player c, Player C will receive the new GÇÿField Marshall CoatGÇÖ And so on until the shirt is with the player who deserves to own it. The basis of this decision is that, if you sold your GÇÿIshukone shirtGÇÖ, then you cashed out and the player buying it has invested in that exclusivity instead. Deployment of replacement itemThe new GÇÿField Marshall CoatGÇÖ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2 and the coat will be assigned to the redeeming system of the pilots in question. If you feel you should have got a coat and one was not assigned, you will need to submit a petition for a Game Master to investigate. Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal. It will cease to be an exclusive item. Russian CollectorGÇÖs EditionThere will be no change to the Russian CollectorGÇÖs Edition jacket as there are currently in excess of 3,000 box copies in circulation. This item was a giveaway with that box and many more will come in to circulation as players pick up that box set. The number of additional jackets sold before we removed them from the Nex store was exceptionally low and there is no logical or easy way to make this item more exclusive. It simply will have more jackets added over time and that is by design. I sincerely hope that this clears up the matter. Many members of Team Avatar are still on vacation so if there are any questions it may take some time until they get answered
Thank you very much for the detailed response. You are king among men. |
The Antiquarian
Imperial Academy Amarr Empire
542
|
Posted - 2012.07.24 16:58:00 -
[876] - Quote
Also, is there going to be controls in place so that this kind of issues does not repeat again? Controls that prevent other promotional items that were marked as "limited/one-time-offer/limited edition" from being reissued? |
Mr Epeen
It's All About Me
1680
|
Posted - 2012.07.24 17:01:00 -
[877] - Quote
Much better, Navigator.
I only hope this is the final solution and no more changes will be forthcoming as I just put all my AUR purchased Ishukone shirts on the market before word gets out that they will be back in again.
All in all it seems like a balanced solution and it will be nice to put this behind us.
I also hope you are 'hardwiring' a fix into the system so that this situation is the last we'll see of anything like this mix up again.
Mr Epeen There is no excuse beyond fatalistic self-indulgence and sheer laziness for doing nothing --á Iain Banks |
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CCP Navigator
C C P C C P Alliance
1417
|
Posted - 2012.07.24 17:11:00 -
[878] - Quote
The Antiquarian wrote:Also, is there going to be controls in place so that this kind of issues does not repeat again? Controls that prevent other promotional items that were marked as "limited/one-time-offer/limited edition" from being reissued?
Yes, that has already taken place. CCP Navigator -Community Manager |
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hedge betts Shiyurida
State Protectorate Caldari State
82
|
Posted - 2012.07.24 17:23:00 -
[879] - Quote
How the f@*k is the thread 32 pages long.
CCP made a t-shirt as part of a plex offer. They made to many and not enough people took up the offer.
In order to get rid of stock taking up space. They discount id get rid. Nit that hard to figure out.shops do it all the time.
Got to a music shop and you will see the cd/ DVD you paid 10.99 for on.sale for half that a few months later.
Why
Same as above. They have to make room for new stock they can sell at a higher mark up.
I've actually lost some respect for ccp , for giving into you winggy turds. Cup the balls, and work the shaft |
The Antiquarian
Imperial Academy Amarr Empire
542
|
Posted - 2012.07.24 17:24:00 -
[880] - Quote
CCP Navigator wrote:The Antiquarian wrote:Also, is there going to be controls in place so that this kind of issues does not repeat again? Controls that prevent other promotional items that were marked as "limited/one-time-offer/limited edition" from being reissued? Yes, that has already taken place.
Thank you very much. Those controls will definitely increase the likelihood of cash spenders participating in the future promotions. |
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Mr Epeen
It's All About Me
1681
|
Posted - 2012.07.24 17:29:00 -
[881] - Quote
hedge betts Shiyurida wrote:How the f@*k is the thread 32 pages long.
CCP made a t-shirt as part of a plex offer. They made to many and not enough people took up the offer.
In order to get rid of stock taking up space. They discount id get rid. Nit that hard to figure out.shops do it all the time.
Got to a music shop and you will see the cd/ DVD you paid 10.99 for on.sale for half that a few months later.
Why
Same as above. They have to make room for new stock they can sell at a higher mark up.
I've actually lost some respect for ccp , for giving into you winggy turds.
Hard to make too many VIRTUAL items.
Time to pop a Xanax and reread the OP.
Mr Epeen
There is no excuse beyond fatalistic self-indulgence and sheer laziness for doing nothing --á Iain Banks |
The Antiquarian
Imperial Academy Amarr Empire
542
|
Posted - 2012.07.24 17:31:00 -
[882] - Quote
hedge betts Shiyurida wrote:How the f@*k is the thread 32 pages long.
CCP made a t-shirt as part of a plex offer. They made to many and not enough people took up the offer.
In order to get rid of stock taking up space. They discount id get rid. Nit that hard to figure out.shops do it all the time.
Got to a music shop and you will see the cd/ DVD you paid 10.99 for on.sale for half that a few months later.
Why
Same as above. They have to make room for new stock they can sell at a higher mark up.
I've actually lost some respect for ccp , for giving into you winggy turds.
And Mr Epeen is right. You seriously need to retouch on accounting studies and the concept of inventory management. |
Jonas Xiamon
85
|
Posted - 2012.07.24 23:17:00 -
[883] - Quote
Thank you very much CCP Navigator, this is a more than sufficient fix. :)
As asked above, any word on whether or not the Ishokune shirt will or will not be added back to the NeX? I usally write one of these and then change it a month later when I reread it and decide it sounds stupid. |
Jada Maroo
Mysterium Astrometrics
783
|
Posted - 2012.07.25 00:14:00 -
[884] - Quote
You should have demanded the latex catsuits from the early Incarna videos. You'd have made a fortune. |
MotherMoon
Blue Republic RvB - BLUE Republic
1021
|
Posted - 2012.07.25 00:16:00 -
[885] - Quote
this is more like buying the collators edition of a game to get the sweet bioshock 1 soundtrack on vinyl. Just to have the same copy resold for 5$, when the advertisement said it was a one time release.
You would be able to sue over that, no joke. and imo it's justifiable. to anyone thinking ccp is stupid for taking this seriously, then you don't understand collectors. Paying to get something exclusive one time release, that's part of why people will buy it. if it's then not a one time release, that is a chrome, literately false advertising. http://dl.eve-files.com/media/1206/scimi.jpg |
iskflakes
Magnets Inc.
32
|
Posted - 2012.07.25 11:33:00 -
[886] - Quote
CCP Navigator, I am pleased to see this issue will finally get fixed, however I am disappointed that the ishukone shirt will be placed back on the market. As a trader I ended up with several of these shirts, which I paid about 1b each for because my buy orders were up on patch day, and people created these shirts and sold them to me when they were only worth about 50m. As it stands it doesn't appear I will receive any compensation, yet I still lost out due to your mistake. Do you think this is a situation which deserves a petition? |
Alpheias
Euphoria Released Verge of Collapse
705
|
Posted - 2012.07.25 12:27:00 -
[887] - Quote
iskflakes wrote:CCP Navigator, I am pleased to see this issue will finally get fixed, however I am disappointed that the ishukone shirt will be placed back on the market. As a trader I ended up with several of these shirts, which I paid about 1b each for because my buy orders were up on patch day, and people created these shirts and sold them to me when they were only worth about 50m. As it stands it doesn't appear I will receive any compensation, yet I still lost out due to your mistake. Do you think this is a situation which deserves a petition?
No. Deal with it. I'd kill kittens and puppies and bunnies I'd maim toddlers and teens and then more |
EvilweaselSA
GoonWaffe Goonswarm Federation
233
|
Posted - 2012.07.25 13:25:00 -
[888] - Quote
Alpheias wrote: No. Deal with it.
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CCP Phantom
C C P C C P Alliance
1963
|
Posted - 2012.07.25 13:58:00 -
[889] - Quote
Trolling attempts and non-constructive replies will be strictly dealt with, please be polite and constructive.
CCP Navigator provided extensive answers to many questions in great detail. If there are still questions open directly related to this issue we will gladly answer them as soon as possible (might might be still slow due to summer vacation time), non-constructive replies or spam replies however are not allowed. CCP Phantom - German Community Coordinator |
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KrakizBad
Eve Defence Force Fatal Ascension
828
|
Posted - 2012.07.25 13:59:00 -
[890] - Quote
You get nothing because you were on the wrong end of the moving market. Enjoy. Why did you take my wings away? |
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Tyberius Franklin
Federal Navy Academy Gallente Federation
242
|
Posted - 2012.07.25 17:19:00 -
[891] - Quote
Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.
If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?
Kinda liked the shirt and missed out. Would like to know if I get a second chance. |
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CCP Phantom
C C P C C P Alliance
1967
|
Posted - 2012.07.25 18:35:00 -
[892] - Quote
Tyberius Franklin wrote:Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.
If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?
Kinda liked the shirt and missed out. Would like to know if I get a second chance.
According to the previous post from CCP Navigator:
Quote:Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal. It will cease to be an exclusive item. CCP Phantom - German Community Coordinator |
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Tyberius Franklin
Federal Navy Academy Gallente Federation
244
|
Posted - 2012.07.25 19:08:00 -
[893] - Quote
CCP Phantom wrote:Tyberius Franklin wrote:Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.
If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?
Kinda liked the shirt and missed out. Would like to know if I get a second chance. According to the previous post from CCP Navigator: Quote:Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal. It will cease to be an exclusive item. Thanks for pointing it out. As I thought I did miss it in the text of the posts. |
The Antiquarian
Imperial Academy Amarr Empire
545
|
Posted - 2012.07.25 19:13:00 -
[894] - Quote
CCP Phantom wrote:Tyberius Franklin wrote:Perhaps I've missed an implication somewhere in the course of this thread but after reviewing the dev posts I've been unable to find any clear statement as to the fate of the nex offer for the Ishukone shirt. If it has been stated and I've missed it then I apologize but would be appreciative of anyone pointing me in the right direction for confirmation.
If it hasn't been clearly stated then I'd like to ask directly: Will the Ishukone shirt offer in the Nex store be returning in Inferno 1.2?
Kinda liked the shirt and missed out. Would like to know if I get a second chance. According to the previous post from CCP Navigator: Quote:Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal. It will cease to be an exclusive item.
I am currently in possession of three "original" Ishukone shirts. Do I have to keep those until the date of the next patch in order to receive the Field Marshal Coat? |
Celeste Taylor
Ruby Dynasty
95
|
Posted - 2012.07.25 19:53:00 -
[895] - Quote
CCP Navigator wrote:
Russian CollectorGÇÖs Edition
There will be no change to the Russian CollectorGÇÖs Edition jacket as there are currently in excess of 3,000 box copies in circulation. This item was a giveaway with that box and many more will come in to circulation as players pick up that box set. The number of additional jackets sold before we removed them from the Nex store was exceptionally low and there is no logical or easy way to make this item more exclusive. It simply will have more jackets added over time and that is by design.
Having had a few of these both before and after 1.1 I will admit that the long term impact probably will be small for this item. The prices while lower than they were pre-1.1 are not that much off from the prices from a few months ago and are climbing.
Looking at the traffic history for the Ishikone shirts suggest that they were far fewer in circulation. I am not too clear about the explanation. From my reading it would imply that whoever is the most current owner of the shirt should be reimbursed. I would imagine that it would be fairer if it were given to those who had Ishikones when 1.1 rolled out since many people dumped their stock to minimize their loses, and those buying the "true" Ishikone shirts from the open market got them for very cheap. At this point it is even probable that a few "true" Ishikone are floating in the market hubs intermixed with the NEX Ishikone for a fraction of their 1.2 value.
I wouldn't be surprised however if it is not possible to see a complete list of Ishikone owners at the 1.1 patch moment which would explain the current owner policy which is probably the next best solution. |
Jonas Xiamon
87
|
Posted - 2012.07.25 23:50:00 -
[896] - Quote
The Antiquarian wrote:I am currently in possession of three "original" Ishukone shirts. Do I have to keep those until the date of the next patch in order to receive the Field Marshal Coat?
I believe so, that's what I understood. I usally write one of these and then change it a month later when I reread it and decide it sounds stupid. |
iskflakes
Magnets Inc.
33
|
Posted - 2012.07.26 08:06:00 -
[897] - Quote
Jonas Xiamon wrote:The Antiquarian wrote:I am currently in possession of three "original" Ishukone shirts. Do I have to keep those until the date of the next patch in order to receive the Field Marshal Coat? I believe so, that's what I understood.
I read this differently. From what I understand, the only important thing is whether you had the shirt in your possession on patch day when it was accidentally released. If this is not the case, then how would CCP keep track of which shirts were "originals" and which were the newer NEX items? Though this is a good question and some clarification would be nice.
I'm looking forward to seeing the description on the new item, hopefully it will be something comical... |
Alpheias
Euphoria Released Verge of Collapse
707
|
Posted - 2012.07.26 09:48:00 -
[898] - Quote
iskflakes wrote:
hopefully it will be something comical...
I paid $230 dollars and all I got was a lousy t-shirt that was put on the market anyway... a¦á_a¦á I'd kill kittens and puppies and bunnies I'd maim toddlers and teens and then more |
Misanth
RABBLE RABBLE RABBLE
674
|
Posted - 2012.07.27 18:03:00 -
[899] - Quote
Alpheias wrote:Misanth wrote:..so CCP is lying to their customers (again)? "we'll get back to you shortly", then no response..
..so CCP again show a display of dysfunctional internal communication?
In some ways, I'm glad they keep remembering us tho that we shouldn't invest too much time/money in this game, clearly they don't give a **** about us customers (in fact, even treat us bad). This is a good reminder of why I removed the EVE novels from my bookcase, and stopped waring my EVE shirts. Would be embarrassed if my RL friends saw any connection with a company like this. Quite a stark contrast compared to some 5 years+ ago, when I recommended this game (and company) to everyone I thought might be interested. So why don't you just quit? Sounds to me that is exactly what you want to do so you can forget this horrific time of five years and counting where you have invested time and money into EVE. Oh, and the humiliation that you must live with.. Contract me your stuff.
Where did I say the game is bad, or that the average GM is? The upper management of CCP is horrible, that's a fact, and they do their best to ruin this game. Fortunately, even their feeble attempt to destroy everything that makes this game special, still hasn't completely succeeded.
EVE is worth playing, and there is the people at CCP worth praise, the average Joe doing his daily choirs, and the original creators. But we'd be much better off if certain higher-ups left their job and let real enthusiasts that actually played the game, take over. shiptoastin' liek a baws |
iskflakes
Magnets Inc.
34
|
Posted - 2012.08.08 12:41:00 -
[900] - Quote
"The new GÇÿField Marshall CoatGÇÖ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2"
Were the changes deployed in Inferno 1.2 as planned?
"Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal."
I do not see the ishukone shirt in the store. |
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