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Thread Statistics | Show CCP posts - 4 post(s) |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
149

|
Posted - 2012.05.18 12:24:00 -
[1] - Quote
We've been looking into a bug that some of you are experiencing where an effect or ship or other asset is displayed as a white texture. The most common representation of this is a white concentric quarter circle which is shown during an explosion effect.
We believe this issue is caused by the graphics card depleting all the Video Memory available and we'd like your help to confirm this theory.
If any of you have experienced something like this a few minutes of your time would help us out a lot.
We'd like you to do the following:
1) Download GPU-z from this url : http://www.techpowerup.com/downloads/2137/TechPowerUp_GPU-Z_v0.6.2.html 2) Start GPU-z at the point the issue occurs or before you start playing Eve. 3) From the Graphics card tab make note of the Memory size 4) From the Sensors tab make note of the amount of Memory used
Finally please reply using the following: 1) Time from starting eve to the issue occurring 2) Are your graphics settings low middle or high? 3) Graphics card 4) Memory Size from GPU-z 5) Memory Used at the time of the issue occurring CCP Konflikt Technical QA Tester Team Synergy |
|

noise
Kadavr Black Guard Shadow Cartel
11
|
Posted - 2012.05.18 12:39:00 -
[2] - Quote
I had this problem persistently on the Scorpion model only, it was cured (so far) when I formatted my HDD and re-installed windows.
If I get it again, I'll post back. twitter|blog|podcast |

Meditril
T.R.I.A.D Defiant Legacy
67
|
Posted - 2012.05.18 12:48:00 -
[3] - Quote
I can confirm that this issue already happens with current version of EVE (the playing version). I usually run into this problem with stations, they are completly rendered in white once this issue occurs. |

bassie12bf1
Militaris Industries Cascade Imminent
23
|
Posted - 2012.05.18 12:52:00 -
[4] - Quote
Sounds like the bug that have one or more of the following effects:
http://dl.dropbox.com/u/5182016/2012.04.28.19.39.06.jpg
http://dl.dropbox.com/u/5182016/2012.04.30.01.01.04.jpg
http://dl.dropbox.com/u/5182016/2012.03.27.23.04.35.jpg
http://dl.dropbox.com/u/5182016/2012.03.18.18.56.03.jpg
http://dl.dropbox.com/u/5182016/2012.03.18.18.47.52.jpg
From what I can tell it happens more frequently by the number of jumps you make.
Whenever the bug occurs RAM usage by CCP Exefile is around 1600-1700 MB (high graphics no AA Resource cache enabled HDR enabled load station enviroment, all effects on except camera shake and drone models)
I haven't used GPU-Z yet though. |

Nevigrofnu Mrots
Unforgiven Industrial Operations Goonswarm Federation
8
|
Posted - 2012.05.18 13:27:00 -
[5] - Quote
The white squares stuff only happens to me in planetary mode, all planetary structures are not painted and instead we see white squares in their place.
It only hapens to the first (any) planet I open and if I open another planet the problem is fixed until I log and relog. This happens only from time to time and not everytime I log.
I have the latest drivers for a ATI Radeon HD 5800 Intel Core Quad Q9550 2.83 Ghz 8GB memory windows 7 64
Some tips from a fellow programmer: when I open the planet it takes 2 seconds and the grafics stalls, I checked it wasn't the CPU but the disk. It seams to be the bottleneck and the problem cause for this for some reason I think the texture wasn't loaded because the disk didn't delivery it on time, maybe a time out somewhere... hope it helps. |

Nevigrofnu Mrots
Unforgiven Industrial Operations Goonswarm Federation
8
|
Posted - 2012.05.18 13:39:00 -
[6] - Quote
https://plus.google.com/photos/113939933591809773472/albums/5605950457557152689/5726439601658128018?authkey=CNvRo5qG682TZg
https://plus.google.com/photos/113939933591809773472/albums/5605950457557152689/5693583566338807394?authkey=CNvRo5qG682TZg |

Copine Callmeknau
Kangaroos With Frickin Lazerbeams Ninja Unicorns with Huge Horns
148
|
Posted - 2012.05.18 14:06:00 -
[7] - Quote
hrm, this should really be stickied in GD tbh, it's a current problem on TQ and won't get much visibility here.
I'll get gpu-z, but it's happened to me a few times already so I can tell you you're probably on the right track with the vid memory issue, just undocked 3 clients and only have 50mb graphics memory remaining, that's with 2 pods and a BS sitting outside a station. I've noticed this problem occurs after I load some high asset scenes, eg l5 mission fighting caldari, lots of missiles and rails flying around. Sometimes I'll need to warp an alt in and that has to load the whole scene as well, this is where I'll start to notice weird things, torp explosions showing white and only half there, HM/Cruise explosions showing white and expanding forever like torp explosions do.
The sheen on the ship/station where HDR would usually show, sorta seems to suddenly get too much HDR and bleeds white into surroundings. Alpha layers don't render correctly when this issue starts. Gates have the weirdest effects, they continually loop for me, except the effect sorta looks like a huge white spinning glowing flower thing in the middle of the gate. I'll try and fraps it.
Anyway problem resolves itself with a relog, replicate by multiboxing and warping to high asset scenes with a few clients. There should be a rather awesome pic here |

Callic Veratar
Power of the Phoenix
229
|
Posted - 2012.05.18 14:57:00 -
[8] - Quote
It happens for me regularly at around 4-5 hours of play. If I don't shut it off, the planets and nebula are even erased and left with an ambient pinky-orange colour (in Heimatar).
I've got 8GB of ram and 768MB of vram.
The continuous growth of the amount of ram required suggests to me that there's a memory leak somewhere in the graphics code. |

Scrapyard Bob
EVE University Ivy League
973
|
Posted - 2012.05.18 15:24:00 -
[9] - Quote
The white boxes where parts of the planet surface don't get rendered is a pretty old bug - it was going on last fall when I was heavily into Planetary Interaction. There wasn't much rhyme or reason, you'd just bring up the planet on a low-settings client and parts of the surface wouldn't render until you exit the planet and come back in. |

Pinky Denmark
The Cursed Navy Tactical Narcotics Team
133
|
Posted - 2012.05.18 15:48:00 -
[10] - Quote
While probably not helping you out a lot I had this occur on a few seperate occasions with my MSI GTX460 Hawk Talon likely confirming your theories:
While in a big fleet shooting a tower everything was fine and graphics running good. Suddenly a fleet cynoed in while we at the same time got bombed by 10-20 bombers with lots of explosions. My Eve client litterally twirped and until I relogged all explosions, cyno and gatejump animations went all white and I had artifices on the right side of my overview. Stations went invisible only giving away the position with 4 big white spotlights... Relog = Everything is fine
I had this happen a few times since - all triggered by suddenly having lots of explosions and cyno animations... My key signs are invisible stations, all white gate jump animations and explosions.
Only happens in Eve, Temperature is fine, solves immediately with relog. Happens so rarely I doubt I can reproduce :-( Good luck
Pinky |

TheButcherPete
Specter Syndicate CORE Alliance
170
|
Posted - 2012.05.18 16:08:00 -
[11] - Quote
I know that every time I cyno away from a station on TQ, the whole area explodes into white circles and the client freezes for a moment, it looks kinda like fireworks but I know it's a graphics bug My moncole doubles as a cigarette lighter, a flashlight, a laser and x-ray goggles. If you haven't noticed yet, I'm in love with Punkturis. -á-á-á
|

Missile War
Vita Aequitas Veritas The Paganism Alliance
32
|
Posted - 2012.05.18 17:38:00 -
[12] - Quote
I've had this issue several times already, altho the most recent one was during the masstest and that was the quarter circle where every ship exploded into a giant bright white quarter circle. I've also had that when I jumped gates I had a giant almost cyno like effect but then bright and white and completly screen filling and on the other side the gate cloak caused my ship to be very white, and again, bright.
So far clearing the cache fixed it all the times. but next time ill run it.
|

Cali Zindonas
Rudel Taktik
10
|
Posted - 2012.05.18 17:40:00 -
[13] - Quote
I saw this during the burn jita event
http://i.imgur.com/ZN5X9.jpg
GTX295 1GB Video memory |

Carola Kessler
Lost Sisters Of New Eden Freelancer Coalition
20
|
Posted - 2012.05.18 20:39:00 -
[14] - Quote
So tested on TQ with GPU-z Eve was running fine until about 5 hours straigth then the bugs Came up.
GPU memor 2560 Mbyte
GPU memory usage as bugs occour, 654 Mbyte so still within acceptable limits and alot free space left still.
using GTX 570 2560
So far i don't think the glitches are caused by VRAM overflow it seems.
ALso heat from the GPU was within acceptable limits about 75 degrees Celsius if it reads Celsius in the Tool ( i hope )
mfg
Carola Kessler  |

Lyron-Baktos
Selective Pressure Rote Kapelle
174
|
Posted - 2012.05.19 05:46:00 -
[15] - Quote
Carola Kessler wrote:So tested on TQ with GPU-z Eve was running fine until about 5 hours straigth then the bugs Came up. GPU memor 2560 Mbyte GPU memory usage as bugs occour, 654 Mbyte so still within acceptable limits and alot free space left still. using GTX 570 2560 So far i don't think the glitches are caused by VRAM overflow it seems. ALso heat from the GPU was within acceptable limits about 75 degrees Celsius if it reads Celsius in the Tool ( i hope ) mfg Carola Kessler 
bout the same thing for me. 5 hours in around 650MB of memory used, white stuff starts happening. First time its really happened to me
On holiday. -áIn some other world. Where the music of the radio was a labyrinth of sonorous colours. To a bright centre of absolute convicton where the dripping patchouli was more than scent, It was a sun-á |

Tankn00blicus
sleep Deprivation INC. LLC KRYSIS.
5
|
Posted - 2012.05.19 10:56:00 -
[16] - Quote
I saw that too; those were supposed to be ship death shockwaves I believe. Smartbomb effects weren't being animated, either, although they weren't whited-out. Can't report on GPU memory usage at the time because I wasn't monitoring that though, but I have 1GB VRAM. |

Derus Grobb
Iron Oxide Institute
91
|
Posted - 2012.05.19 11:56:00 -
[17] - Quote
I have seen this on TQ. GTX560 1GB VRAM, was doing a mission at the time.
Installing GPU-Z. |

Carola Kessler
Lost Sisters Of New Eden Freelancer Coalition
20
|
Posted - 2012.05.19 20:00:00 -
[18] - Quote
*bump* Cause the bug is annoying!
mfg
Carola Kessler  |

Razgriz Shaishi
Helix Pulse Rolling Thunder.
4
|
Posted - 2012.05.19 21:59:00 -
[19] - Quote
Ive had graphics bugs on singularity, usually upon undock, but not always, where either my entire screen turns white except for part of my ship, or i get these bright green lines, sometimes straight, sometimes circular, across the entire screen. My fps also always goes down to less then 1 when this happens.
Edit: forgot to mention, redocking and undocking again always fixes this. |

Joe'Gan
The Flowing Penguins Iron Oxide.
0
|
Posted - 2012.05.19 22:07:00 -
[20] - Quote
Yup now suffering from the graphic glitch
1 Time from starting eve to the issue occurring
About 10 hours
2 Are your graphics settings low middle or high?
Graphics settings are high
3 Graphics card
Nvidia GeForce GTS 450
4 Memory Size from GPU-z
1024MB
5 Memory Used at the time of the issue occurring
827MB |

Zagdul
Clan Shadow Wolf Fatal Ascension
689
|
Posted - 2012.05.20 00:11:00 -
[21] - Quote
I am and it's on live.
I'll try to dig up some screenshots of it.
The start of it is when the warp bubble (the awesome squiggly effect when you're warping) effect goes away and the "Space Dust" that floats around disappears. Then it degrades to a white glow around a jump gate then digresses into POS shields, Dicter Bubbles, Missile explosions, Smart bombs...
Restarting the client fixes it. It's something you can notice start taking effect then over time it gets progressively worse.
It's not rocket surgery. |

bassie12bf1
Militaris Industries Cascade Imminent
23
|
Posted - 2012.05.20 00:28:00 -
[22] - Quote
Heres screenshots with GPU-Z: http://dl.dropbox.com/u/5182016/Screenshot%20%283%29.png http://dl.dropbox.com/u/5182016/Screenshot%20%284%29.png |

Mashie Saldana
Veto. Veto Corp
516
|
Posted - 2012.05.20 14:11:00 -
[23] - Quote
Once during the burn Jita event and once at a later time I have had the client reach 2GB memory, at which stage the graphics is going completely down the drain. The first noticable issue is the gate jump effects, the jump bubbles never collapses so the gates will be covered in "marbles" after a while. When this happened the GPU memory load was still normal.
I also saw grid wide white explosion effects. Docking didn't do much good to clear things with a session change either...
http://www.mashie.org/eve/2012.04.28.15.14.59.png
http://www.mashie.org/eve/2012.04.28.15.17.48.png
http://www.mashie.org/eve/2012.04.28.15.23.28.png
http://www.mashie.org/eve/2012.04.28.15.34.17.png
Dominique Vasilkovsky Mashie Saldana Monica Foulkes |

Mishiel
Fweddit
0
|
Posted - 2012.05.20 20:03:00 -
[24] - Quote
1) Time game ran before issue occurred: about 3 hours. 2) Graphics settings are high. 3) Graphics Card: NVIDIA GeForce GTX 460 4) Memory size: 768 Mb 5) Memory used when issue occurred: 729 Mb |

Matthew97
Pro Synergy
13
|
Posted - 2012.05.20 23:49:00 -
[25] - Quote
Please check my bug report: 131897 again (even though its been attached to a defect) as I've had this issue before from about : 2012.04.02
Screens:
https://bugs.eveonline.com/files/370421016581.jpg (White ship) https://bugs.eveonline.com/files/370421016582.jpg (No warp effect) https://bugs.eveonline.com/files/370421016583.jpg (White jump effect that doesn't go away) |

Kalzin Maya
0
|
Posted - 2012.05.21 06:47:00 -
[26] - Quote
I don't know if my issue is related, though it seems similiar; and it did not occur a couple of months ago before I un-subbed.
I would describe this the ship drawing as a pale beige, highly reflective glass material
(1) 3-4 hours
(2) high, AA off
(3) Nvidia GTX470 (Brand:EGA), two monitors
(4) 1280 MB
(5) 1111 MB
|

Miss Yanumano
Science and Trade Institute Caldari State
25
|
Posted - 2012.05.21 19:35:00 -
[27] - Quote
Do white icons for ships count?
http://i.imgur.com/yDzKE.jpg |

Matthew97
Pro Synergy
13
|
Posted - 2012.05.21 22:37:00 -
[28] - Quote
I've had this before, its a cache issue I believe as a quick Cache clear fixes it :) |
|

CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
152

|
Posted - 2012.05.22 13:12:00 -
[29] - Quote
Thanks for the evidence that proves that it's not depleted VRAM, this is good information. Are you all using resource caching? CCP Konflikt Technical QA Tester Team Synergy |
|

Carola Kessler
Lost Sisters Of New Eden Freelancer Coalition
20
|
Posted - 2012.05.23 10:30:00 -
[30] - Quote
CCP Konflikt wrote:Thanks for the evidence that proves that it's not depleted VRAM, this is good information. Are you all using resource caching?
No, not using Resource caching.
mfg
Carola Kessler  |

bassie12bf1
Militaris Industries Cascade Imminent
23
|
Posted - 2012.05.23 11:01:00 -
[31] - Quote
CCP Konflikt wrote:Thanks for the evidence that proves that it's not depleted VRAM, this is good information. Are you all using resource caching? I do use resource caching.
|

Bayushi Akemi
Hisec Sentai Coalition.
8
|
Posted - 2012.05.23 16:11:00 -
[32] - Quote
Has started happening to me again on TQ. Normally caused after multiple hours of being online combined with gate jumping. Yesterday had it come up on multiple gates in Sinq/Genesis and some stations in Heimatar. If I see it again I shall get program. It's more common when I'm dualboxing and I wouldn't be surprised if it also is caused by low page/virtual memory.
MIddle graphics settings ATI Radeon HD 5450 1gb vid ram
https://forums.eveonline.com/default.aspx?g=posts&t=109826&find=unread-áHelp us purge the game of the goon scum! |

ISquishWorms
116
|
Posted - 2012.05.26 00:14:00 -
[33] - Quote
Nevigrofnu Mrots wrote:The white squares stuff only happens to me in planetary mode, all planetary structures are not painted and instead we see white squares in their place.
It only hapens to the first (any) planet I open and if I open another planet the problem is fixed until I log and relog. This happens only from time to time and not everytime I log.
I have the latest drivers for a ATI Radeon HD 5800 Intel Core Quad Q9550 2.83 Ghz 8GB memory windows 7 64
Some tips from a fellow programmer: when I open the planet it takes 2 seconds and the grafics stalls, I checked it wasn't the CPU but the disk. It seams to be the bottleneck and the problem cause for this for some reason I think the texture wasn't loaded because the disk didn't delivery it on time, maybe a time out somewhere... hope it helps.
I also have a feeling that something like this is happening. |

Xhaiden Ora
University of Caille Gallente Federation
42
|
Posted - 2012.05.26 12:54:00 -
[34] - Quote
I've gotten this as well on occasion. But only after the client has been running for while. However, I could swear it seems like it starts after I've been alt tabbing out of the client a few times after playing for 3-4 hours.
I have resource caching enabled.
After Inferno I noticed something similar after running the client for a while: Ships appearing white and textureless for a few moments after a jump. Then the textures would load slowly one at a time. It didn't affect anything except ships though. |

Donaldo Duck
Nomad Inc. Hansa Teutonica
2
|
Posted - 2012.05.26 21:46:00 -
[35] - Quote
typical this error occurs after 4-5hours all grafik high; only resource cache disabled GTX 570 1280MB MemorySize 820MB used
i tried also all graphic low, error also shown up after hours of playing
some points - white ship with gatecloak - bubble around jumped ship - no warp effect - tactical view white horizontal axis - long bubble viewed in all "looked down" - defect icons from ships targeted and hangar (like background color in lowresolution) - and my favorite rainbow char after editing graphicsettings with this error
|

Morwen Lagann
Tyrathlion Interstellar
217
|
Posted - 2012.05.27 21:23:00 -
[36] - Quote
1) Time from starting eve to the issue occurring It varies. I've seen it happen anywhere from 2-3 hours after the client is started to upwards of 12-15 hours (I often leave the client on while I'm at work).
2) Are your graphics settings low middle or high? High, w/ AA and the Resource Cache disabled.
3) Graphics card NVIDIA GeForce GTS 240, 1024MB
4) Memory Size from GPU-z Seems to occur starting between 700 and 950MB.
5) Memory Used at the time of the issue occurring Task manager usually puts the client at between 1.7 and 1.9 GB.
I don't think this issue is necessarily tied to the amount of time the client is open.
What seems to trigger it is the number of systems loaded - if I log in, and start moving around right away, the issue can happen within a couple hours. If I log in Monday morning, then go to work and come back, it won't happen until I've been flying around for a few hours. At a guess, it starts happening somewhere between 30 and 50 jumps after login, but as the client doesn't visibly keep track of that information I can't give you a specific number.
Same symptoms as above poster, plus some issues with the map; stars in the starmap lose color (or appear with washed out and incorrect colors) and the solar system map's background loses its blue tint and is replaced with white/grey. |

RavenTesio
Liandri Corporation
34
|
Posted - 2012.05.28 13:21:00 -
[37] - Quote
Morwen Lagann wrote: I don't think this issue is necessarily tied to the amount of time the client is open.
What seems to trigger it is the number of systems loaded - if I log in, and start moving around right away, the issue can happen within a couple hours. If I log in Monday morning, then go to work and come back, it won't happen until I've been flying around for a few hours. At a guess, it starts happening somewhere between 30 and 50 jumps after login, but as the client doesn't visibly keep track of that information I can't give you a specific number.
Same symptoms as above poster, plus some issues with the map; stars in the starmap lose color (or appear with washed out and incorrect colors) and the solar system map's background loses its blue tint and is replaced with white/grey.
I would probably echo that it is likely an issue with loading resources. What I've noticed is if I'm doing the same thing over and over... for example running Complexes in Black Rise, then it takes a long time for the bugs to appear.
If on the other hand I'm sat in my High-Sec HQ system doing mission after mission it can appear within a matter of hours. In-fact just going to Jita once or twice and trigger it very quickly.
I know full well that it has very little to do with any memory issues, as my Graphics card has 2GB local, 2GB Shared. With 8GB in total for the System which barely registers above 20% while playing EVE. |

Corsys
Novindus Equilibrium Frentix Alliance
0
|
Posted - 2012.05.30 02:34:00 -
[38] - Quote
happens to me too. Explosions are a white glow that gets really big then vanishes. My ship is just a glaring whitish outline of it's self. etc, etc..
1) Time from starting eve to the issue occurring Ranges from a few hours to many hours, Never instant or within only a couple hours so far.
2) Are your graphics settings low middle or high? Max Settings 1920x1080 win7 x64
3) Graphics card NVIDIA GeForce GTX 680 2gb
4) Memory Size from GPU-z Seems to occur starting around 1 gig
5) Memory Used at the time of the issue occurring About 1.6 gig
Glad you're working on it. :) |

Corsys
Novindus Equilibrium Frentix Alliance
0
|
Posted - 2012.05.30 02:34:00 -
[39] - Quote
Corsys wrote:happens to me too. Explosions are a white glow that gets really big then vanishes. My ship is just a glaring whitish outline of it's self. etc, etc..
1) Time from starting eve to the issue occurring Ranges from a few hours to many hours, Never instant or within only a couple hours so far.
2) Are your graphics settings low middle or high? Max Settings 1920x1080 win7 x64 i7960 x58mobo
3) Graphics card NVIDIA GeForce GTX 680 2gb
4) Memory Size from GPU-z Seems to occur starting around 1 gig
5) Memory Used at the time of the issue occurring About 1.6 gig
Glad you're working on it. :)
|

Corsys
Novindus Equilibrium Frentix Alliance
0
|
Posted - 2012.05.30 02:35:00 -
[40] - Quote
Corsys wrote:Corsys wrote:happens to me too. Explosions are a white glow that gets really big then vanishes. My ship is just a glaring whitish outline of it's self. etc, etc..
1) Time from starting eve to the issue occurring Ranges from a few hours to many hours, Never instant or within only a couple hours so far.
2) Are your graphics settings low middle or high? Max Settings 1920x1080 win7 x64
3) Graphics card NVIDIA GeForce GTX 680 2gb
4) Memory Size from GPU-z Seems to occur starting around 1 gig
5) Memory Used at the time of the issue occurring About 1.6 gig
Glad you're working on it. :)
|

Corsys
Novindus Equilibrium
0
|
Posted - 2012.05.30 02:36:00 -
[41] - Quote
Corsys wrote:Corsys wrote:Corsys wrote:happens to me too. Explosions are a white glow that gets really big then vanishes. My ship is just a glaring whitish outline of it's self. etc, etc..
1) Time from starting eve to the issue occurring Ranges from a few hours to many hours, Never instant or within only a couple hours so far.
2) Are your graphics settings low middle or high? Max Settings 1920x1080 win7 x64
3) Graphics card NVIDIA GeForce GTX 680 2gb
4) Memory Size from GPU-z About 1 gig
5) Memory Used at the time of the issue occurring About 1.6 gig
Glad you're working on it. :)
|

Morwen Lagann
Tyrathlion Interstellar
241
|
Posted - 2012.06.01 01:49:00 -
[42] - Quote
So I encountered this for the first time in a few days, and have the following information: Client logged in around 12:10 EVE time
At the time I first noticed the issue, my video card had approximately 732mb of video memory in use.
At the time I first noticed the issue, the EVE client was using approximately 1,577 MB of RAM.
I had traveled approximately 32 jumps since logging in - I went to work after logging in - and had docked and undocked 4-5 times. These jumps were all within the same region, aside from a quick hop into a wormhole leading to a system in another region and back.
Hopefully this helps some. Vid card info and such are on the previous page. |

Spleenica
Overworked Underpaid
0
|
Posted - 2012.06.01 02:36:00 -
[43] - Quote
Time of session played = Between 5-6 hours.
Graphic Settings = All High (Resolution 1920x1080)
Card Model = Nvidia Geforce GTX 550 Ti
Graphics Card Tab - Memory Size = 1024
Sensors Tab - Memory Used = 715
Resource Caching = Enabled
Typically occurs while opening and closing the map, and/or gate jumping. |

Corsys
Novindus Equilibrium
0
|
Posted - 2012.06.01 03:08:00 -
[44] - Quote
I disabled "Resource cache" and it hasn't happened to me since.. Might be chance but I'm not sure. |

Morwen Lagann
Tyrathlion Interstellar
241
|
Posted - 2012.06.01 04:53:00 -
[45] - Quote
Corsys wrote:I disabled "Resource cache" and it hasn't happened to me since.. Might be chance but I'm not sure. I think it's chance. I've always had it off and still get the issue. :( |

Arthur Dee
Center for Advanced Studies Gallente Federation
0
|
Posted - 2012.06.02 23:30:00 -
[46] - Quote
Hi guys,
I can confirm this problem.
I've experienced it several times in different computers/totally different configurations:
Computer 1:
- Laptop, Windows 7, 4GB RAM, Graphics NVIDIA 9300M
Computer 2
- Desktop, Fresh installed Windows 7 only with current updates and EVE installed, 16 GB RAM DDR3, Graphics Card NVIDIA 680 GTX 2GB DDR5
I also can confirm that this happens a few hours in in the game, it never happens during the first hour or two (at least to me).
I restart to the game, resolves this issue.
Hope it helps, good luck!
Cheers,
Artur |

Miro Mishu
Pew Pew Inc Altair-Zaniah Ventures
0
|
Posted - 2012.06.06 19:35:00 -
[47] - Quote
Just now happened.
1) Time from starting eve to the issue occurring = approx 4 hours 2) Are your graphics settings low middle or high? = Ultra high 3) Graphics card = dual Nvidia GeForce GTX 295; SLI disabled, PhysX enabled, DirectX 10 support, Driver: nvlddmkm 8.17.12.9573 (ForceWare 295.73) / Win 7 64 4) Memory Size from GPU-z = 896 MB on each virtual card 5) Memory Used at the time of the issue occurring:
On virtual card 1A: 0 of 896 MB On virtual card 1B: 575 MB used of 896 MB On virtual card 2A: 0 of 896 MB On virtual card 2B: 0 of 896 MB
Screen shots:
https://www.dropbox.com/sh/wj4wypk4xhntjbs/oxtiv7_eKM#/
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Vegare
Das zweite Konglomerat The Initiative.
49
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Posted - 2012.06.07 12:38:00 -
[48] - Quote
Link
Does that qualify? 
Radeon HD 4870, 1024mb
I'm going to run GPU-Z next time it occurs!
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7 Dragons
The Omniscients Brosefs.
0
|
Posted - 2012.06.08 03:03:00 -
[49] - Quote
yeah, that's the one. i get it within a few hours of running the client. i'm on an alienware m11x r2 laptop which has a nvidia gt 335m. i will try disabling resource caching but am not optomistic. but yes, glad to hear it's being worked on. :) i've tried various combinations of low to medium graphics settings, bloom and hdr are always disabled, experimented with different shader levels. lots of jumps seems to trigger it sometimes, but not always., also the fitting window has a green background and some ship icons are kind of transparent or low res. |

COMM4NDER
Umbrella Holding Inc Umbrella Chemical Inc
89
|
Posted - 2012.06.08 05:42:00 -
[50] - Quote
1) Time from starting eve to the issue occurring Few hours 2) Are your graphics settings low middle or high? High 3) Graphics card AMD Radeon 6970 4) Memory Size from GPU-z 2048MB 5) Memory Used at the time of the issue occurring ~1600MB (2 clients running)
I had all weird issues from FPS dropps starting then the explosions start to mess up like half rings and then other effects messing up like jump bubble, then textures etc.
Missile Explosion Error https://dl.dropbox.com/u/2137335/EVE/evebug/2012.05.06.22.11.56.png
Ship invisibility Error https://dl.dropbox.com/u/2137335/EVE/evebug/2012.06.07.18.26.42.png
Jump Bubble Error https://dl.dropbox.com/u/2137335/EVE/evebug/2012.06.07.18.29.19.png
Texture Error https://dl.dropbox.com/u/2137335/EVE/evebug/2012.06.07.18.31.22.png https://dl.dropbox.com/u/2137335/EVE/evebug/2012.05.16.08.40.46.png
Weird FPS drop (not moving camera) https://dl.dropbox.com/u/2137335/EVE/evebug/fps.png https://dl.dropbox.com/u/2137335/EVE/evebug/2012.06.07.19.40.10.png
Fps issues, they come and go, with Vsync i get drops from 60 to 24 ro 30 to 24. Without Vsync i get drops from 120 to 24 and in a pattern shown in the pictures above. Mostly before or after i get the weird texture or effects problem. Only restart client works.
Already posted few bugs about this (ID) 138061 138052
Features & Ideas Tag shortcuts - Make an FC enjoy his position more! Overview - Show fleet members only! |

Arthur Dee
Center for Advanced Studies Gallente Federation
0
|
Posted - 2012.06.08 14:57:00 -
[51] - Quote
After testifying this problem a few dozen of times I've found out that this problem is always triggered/preceded by a "rat" ship explosion. After this explosion all graphic fx goes berserk (explosion rings, glowing planets and ship, missing textures, white ship, total absence of warp effect).
|

Callic Veratar
Power of the Phoenix
240
|
Posted - 2012.06.08 18:56:00 -
[52] - Quote
I strongly believe there is a memory leak in the graphics code. As I'm playing, the more I warp around, the faster the issue happens. I'm getting the same problem as everyone else and could easily generate similar screen shots.
It takes about 3-4 hours and the task manager usually displays between 1.5 and 2GB of ram dedicated to the eve exe.
The only time I've had it fix itself was during one session where my video drivers crashed and restarted (happens once every few months, but usually in other games) without killing the game first. RAM usage was still crazy, though.
I believe you could reproduce this issue in this manner:
- set up 2 grids with a large number of entities - warp back and forth between them - dock in a station or jump between systems regularly
Ideally with a smaller or older video card that has much less vram. |

COMM4NDER
Umbrella Holding Inc Umbrella Chemical Inc
89
|
Posted - 2012.06.08 20:51:00 -
[53] - Quote
Callic Veratar wrote:I strongly believe there is a memory leak in the graphics code. As I'm playing, the more I warp around, the faster the issue happens. I'm getting the same problem as everyone else and could easily generate similar screen shots.
It takes about 3-4 hours and the task manager usually displays between 1.5 and 2GB of ram dedicated to the eve exe.
The only time I've had it fix itself was during one session where my video drivers crashed and restarted (happens once every few months, but usually in other games) without killing the game first. RAM usage was still crazy, though.
I believe you could reproduce this issue in this manner:
- set up 2 grids with a large number of entities - warp back and forth between them - dock in a station or jump between systems regularly
Ideally with a smaller or older video card that has much less vram.
It does not explain why I get it since i got 2GB Vram and it never reaches 2GB with two clients. I did have at maximum 1.7GB usage for two eve clients but thats it, and the problem started before.
Also we talking about VRAM not RAM Features & Ideas Tag shortcuts - Make an FC enjoy his position more! Overview - Show fleet members only! |

Carola Kessler
Lost Sisters Of New Eden Freelancer Coalition
21
|
Posted - 2012.06.12 17:40:00 -
[54] - Quote
*bumping up this Thread*
Any news on the front regarding this bug yet? |
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CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
153

|
Posted - 2012.06.13 19:30:00 -
[55] - Quote
This is still an open issue being looked into, we'll write more if we need more information. CCP Konflikt Technical QA Tester Team Synergy |
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Makari Aeron
The Shadow's Of Eve TSOE Consortium
11
|
Posted - 2012.06.13 20:06:00 -
[56] - Quote
If you mean the white "cloud effect" randomly found on gates, ships, stations, POSes, etc, instead of the correct texture.......well, that graphical glitch has been around since I started playing 3 years ago. Pew Pew Pew! |

Bubanni
SniggWaffe YOUR VOTES DON'T COUNT
315
|
Posted - 2012.06.13 22:08:00 -
[57] - Quote
CCP Konflikt wrote:This is still an open issue being looked into, we'll write more if we need more information.
Hello, I believe I tried to tell you guys about this problem months ago, happy your finally doing something about it...
the earliest I noticed these bugs happening was back in "2012.03.16" thats where my first screenshot is from, it basicly started after the patch just before that... if you want to find the core issue, look into what was changed back then...
on a side note... http://i.imgur.com/LRlax.jpg you should look into this also... don't know if it happens recently anymore... but basicly this happened alot to me when warping to and from mobile warp bubbles... what your seeing is the bubble somehow splattering all over my screen, emitting from the center of my ship... |

bassie12bf1
Militaris Industries Cascade Imminent
27
|
Posted - 2012.06.15 23:13:00 -
[58] - Quote
Bubanni wrote:CCP Konflikt wrote:This is still an open issue being looked into, we'll write more if we need more information. Hello, I believe I tried to tell you guys about this problem months ago, happy your finally doing something about it... the earliest I noticed these bugs happening was back in "2012.03.16" thats where my first screenshot is from, it basicly started after the patch just before that... if you want to find the core issue, look into what was changed back then... on a side note... http://i.imgur.com/LRlax.jpg you should look into this also... don't know if it happens recently anymore... but basicly this happened alot to me when warping to and from mobile warp bubbles... what your seeing is the bubble somehow splattering all over my screen, emitting from the center of my ship...
The bubble effect still explodes onto the screen on TQ atm, for both posses and warp disruption field gens
The white bug also occurred to me on TQ now.
My desktop PC got a RAM upgrade to 8GB now so that's not an issue. |

Ni Cho
Eternity INC. Goonswarm Federation
47
|
Posted - 2012.06.16 17:44:00 -
[59] - Quote
1) Roughly 3 hours
2) Medium/High
3) Sapphire AMD Radeon 6850
4) 1024 MB
5) 427 - 512 MB Dedicated 137 MB Dynamic |

Tyria Sharken
Forging Industries Silent Infinity
0
|
Posted - 2012.06.19 09:13:00 -
[60] - Quote
Ive had something similar happen to me on TQ (im not on sisi yet as im waiting for reactivation ) but for me, it happend to the 'cloak' effect, and i think even the 'internal' side of the POS Tower bubble shield effect. My Prowler looked normal when i was uncloaked, but any time i cloaked it suddenly turned bone-white rather than invisible.
http://img23.imageshack.us/img23/7244/bonewhilteprowler.jpg (sorry for the cropped image, but full screenshot had some corp stuff in it XD )
I cleared my cache and reloged and the effect went away. I'll keep an eye out and see if it crops up again in TQ or Sisi (once i can get on the test server again =) |

Carola Kessler
Lost Sisters Of New Eden Freelancer Coalition
23
|
Posted - 2012.06.23 11:07:00 -
[61] - Quote
Hi CCP Konflikt.......Today we had a discussion in German Help regarding this bug.
Someone brougth up that if he runs Eve in Compatibiltiy modus for Windows XP while having WIndows 7 installed doesn't causes this bug to apear, i'm on it to test this theory out after Downtime to see if it still occours if i'm running Compatibilty for Eve as Windows XP.
Will Report in here if it either fails or the workaround helps, wish me luck. 
mfg
Carola Kessler 
Edit and Reporting: Trying to let run under Windows XP Compatibility didn't solved the problem so its also not a COmpatibility problem either. |

Arthur Dee
New Tezra Junk Alliance
5
|
Posted - 2012.06.27 16:45:00 -
[62] - Quote
It seems that Inferno 1.1 has fixed this situation. Since this update I've managed to speed days non stop playing without the graphics problems described in this thread.
Nice work guys!!! :P
|

Carola Kessler
Lost Sisters Of New Eden Freelancer Coalition
23
|
Posted - 2012.06.27 20:18:00 -
[63] - Quote
Arthur Dee wrote:It seems that Inferno 1.1 has fixed this situation. Since this update I've managed to speed days non stop playing without the graphics problems described in this thread.
Nice work guys!!! :P
Yeap, seems the bug is gone, hope permanantly
thanks CCP  |

Adaten TheGreat
Imperial Shipment Amarr Empire
0
|
Posted - 2012.06.28 04:11:00 -
[64] - Quote
CCP Konflikt. Im experiencing this issue on TQ since inferno release, and id like to share some data with you. Hope you read this! quote if you do!
I. White quarter circles on explosions. -After a given amount of time in game, or a certain amount of data is processed, the engine bugs out and produces this bug. -This bug can be replicated by these circumstances. -Missile boat ratting -Jumping through an acceleration gate after you've fired a missile, and it is still on grid when you warp out, will cause the next room to bug and have these white circles.
II. Shader bugs on cloaking, stargate, and engine effects. -After a given amount of time in game, or a certain amount of data is processed, the engine bugs out and produces this bug. -The bug is as follows: -Stargate: "Beams of light in a cone form spread out from one opening in a stargate" -Cloak is not clear, but instead it's white -This also seems to trigger the explosion bug, from part I
III. Confusing the client in any way causes it to **** up, and produce both the above bugs, and some wierd issues. Like hiding your UI untill you clean your cache etc.
I hope this helped, please reply :D |
|

CCP Konflikt
CCP Engineering Corp CCP Engineering Alliance
166

|
Posted - 2012.06.28 10:31:00 -
[65] - Quote
We've attempted a few fixes for this issue there should be some improvements in the near future. Thanks for all your help. CCP Konflikt Technical QA Tester Team Synergy |
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