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Thread Statistics | Show CCP posts - 0 post(s) |
Hernan Johuihen
Zero Atmosphere Ex Cinere Scriptor
35
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Posted - 2013.06.03 18:12:00 -
[31] - Quote
can i haz your sp ? |
Jimmy Morane
State War Academy Caldari State
1
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Posted - 2013.06.03 18:13:00 -
[32] - Quote
Freya Kaundur wrote:John Ratcliffe wrote:Freya Kaundur wrote:CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.
again i thank you for protecting our privacy and keeping us in the loop with the situation. Shut up you tool. If you don't want to use the free SP then don't - be the little b*tch martyr you are. Personally I'll be looking forward to recieving the 100,000+ SP I feel the outage warrants. very mature comment. but i guess its what i expect from someone who thinks canned pvp is real pvp. PS i am an experienced eve player but i sold my main and started over to freshen up my experience.
uh oh, Obunagaweh will be back to comment on how you as an experienced player are holding everyone like me down. |
Major 'Revolver' Ocelot
GRU Special Forces
114
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Posted - 2013.06.03 18:13:00 -
[33] - Quote
Freya Kaundur wrote:i lost about 6 hours of training. which is a drop in the bucket in eve. and i am not worried about it.
That means you (and others) had the potential to lose more. What if I was going away for a few weeks and had set time out to put in a large skill. But when I got home I realised I couldn't log on? If that had happened I doubt you would be so lenient. I love to reload during a battle!-áThere's nothing like the feeling of slamming a long silver missile into a well greased chamber... |
Mr Epeen
It's All About Me
2581
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Posted - 2013.06.03 18:13:00 -
[34] - Quote
Steve Spooner wrote:CCP is responsible for server security, which in this instance wasn't secure.
And then they did their best to make it secure. Thus, they were showing responsibility.
So what's your point?
Mr Epeen
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass! |
Zenith Huunuras
Pro Synergy
2
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Posted - 2013.06.03 18:15:00 -
[35] - Quote
I can't really stand this whole "it's not their fault" mentality. They're running a business, and they didn't take the needed precautions against a quite likely threat. It's not like a volcano blew up or something. That being said, i do know they did their best and worked their asses off last night, and as a human i appreciate it, however as a customer, i only see someone who did their job which they're paid for. Long story short, they failed to provide a service for which we're paying for.
And not only the service was offline for a day, but it came back online when some people in the EU timezone were already at work, so it may have taken even longer to fix their queues. You need to remember that for some people 64 sp is a big deal. I for one got less than 2m sp between two accounts, 64k sp is like 5% of the sp of my main pilot. Luckily the queues were full on both my chars, so no loss for me in that regard, but the point still stands, the training time loss IS a big deal for some people.
Now, i too agree that a SP reimbursement is not the answer, as this issue is more of a "out of game" issue, rather than an ingame one. The most logical approach would be to simply extend everyone's playtime by 1 day, and possibly even roll back the game to yesterday's dowtime. However this solution costs the company money, which is why they may prefer the sp option.
I'm new to Eve, but as someone who works in customer service, this whole "suck it up" mentality is not how you run a business.
P.S. i don't even know why i'm replying to a thread who's main argument was that the ddos was a conspiracy to gain some easy sp. |
silens vesica
Corsair Cartel
1853
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Posted - 2013.06.03 18:16:00 -
[36] - Quote
Steve Spooner wrote:CCP is responsible for server security, which in this instance wasn't secure. Let's see... Account information lost? No. Personal information compromised? No. Financial information stolen? No.
Seems to me that you don't understand what consitutes 'security.' Seems to me, CCP does. Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.
Didn't vote? Then you voted for NulBloc |
Obunagawe
96
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Posted - 2013.06.03 18:17:00 -
[37] - Quote
If you really cared about CCP you wouldn't be trying to control them like this. And you wouldn't be cluttering their forums with a whiny thread like this. You'd let them do their thing. |
Jenn aSide
STK Scientific Initiative Mercenaries
1974
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Posted - 2013.06.03 18:18:00 -
[38] - Quote
Winterblink wrote:Freya Kaundur wrote:CCP please do not in any form compensate for this attack. do what you can to fix it and defend against them. but giving compensation will just give any shady individual who plays eve the idea that they can send a ddos attack and get free stuff. the vocal few that are crying for free stuff. should realize that compensation would be a bad idea.
again i thank you for protecting our privacy and keeping us in the loop with the situation. You seriously think that someone would do a DDoS for 50k skill points?
Someone DDoSed for something, maybe "nothing".
"Nothing" is less than 50k skill points lol.
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Robert Saint
Playright
48
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Posted - 2013.06.03 18:19:00 -
[39] - Quote
I completely disagree, seeing how the fault is with CCP and the Criminal (competitor) who did the DDOS attack.
CCP's fault
1) Make sure the software exploits are covered to protect your client database and their personal information. This usually means you hire an outside firm to attempt to hack your systems to find exploits. I was on the Sony network when the accounts were hacked and it was absolutely Sony's fault. To close your eyes to crime is not responsible to your client base.
2) We are told constantly by CCP when petitioning for a ship reimbursement that there was NO fault on the server log files, so sorry you don't get your ship back!!! Even though, we know (at least some of the time) it was the fault of the client crashing, etc... So, yes CCP needs to compensate the 500,000 subscribers that are trusting them with their CC numbers and other personal data..... and luckily most mindless gamers such as myself are happy with just some extra SP points.
Criminal's fault 1) What's there to say about crime, this game encourages it. They could be competitors merc.......
Don't punish the player base for the fault of the criminal and be responsible for your own house....
Enough said. |
Major 'Revolver' Ocelot
GRU Special Forces
114
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Posted - 2013.06.03 18:20:00 -
[40] - Quote
silens vesica wrote:Steve Spooner wrote:CCP is responsible for server security, which in this instance wasn't secure. Let's see... Account information lost? No. Personal information compromised? No. Financial information stolen? No. Seems to me that you don't understand what consitutes 'security.' Seems to me, CCP does.
Would it still not be CCP's fault if the above occurred? Will you still not feel entitled to some compensation if the information you listed was attained by a third party?
You may not, if that's the case you are a better person than I. Though I won't believe you. I love to reload during a battle!-áThere's nothing like the feeling of slamming a long silver missile into a well greased chamber... |
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Gotch Urarse
114
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Posted - 2013.06.03 18:20:00 -
[41] - Quote
Is the potential of 50-100k SP, or similar, really worth the forums tears? Stuff happens. The only reason I'm posting is I'm at work. If I wasn't I'd be enjoying New Eden. |
silens vesica
Corsair Cartel
1854
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Posted - 2013.06.03 18:20:00 -
[42] - Quote
Zenith Huunuras wrote:I can't really stand this whole "it's not their fault" mentality. They're running a business, and they didn't take the needed precautions against a quite likely threat. It's not like a volcano blew up or something. Actually, it's quite a LOT like a volcano blew up. NO ONE can prevent an external attack. Not mega-coprorations. Not militaries. Not governments. Not even God. They can only control how they respond to an external attack. Which, in this case is: Effectively.
Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.
Didn't vote? Then you voted for NulBloc |
Freya Kaundur
Paradigm Shift.
39
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Posted - 2013.06.03 18:21:00 -
[43] - Quote
at max according to the eula the only compensation that is available is a refund of your sub fee for the affected time. so lets say that was 24 hours. so that's what 50 cents. you are more then welcome to petition to get that back. but cpp did everything that is required of them and more. jut be glad someone out there does not have your account or CC information. and do people realize how ddos work. if a server accepts connections you cannot defend against them. and ddos are meant to break small holes in security for hackers to enter. |
Karean Frintezaa
Kinky Wizards
3
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Posted - 2013.06.03 18:22:00 -
[44] - Quote
And it is awsome they compensate the victims "us" for this attack.
Dont see the reason why not to... |
Iosue
Black Sky Hipsters
190
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Posted - 2013.06.03 18:24:00 -
[45] - Quote
i'm not a fan of CCP giving out SP for something like the servers being down while under attack. CCP took the correct action and we should all benefit from their time and effort in this regard. expecting additional compensation because they did the right thing is absurd and unwarranted. granted, i'd feel a bit different if they were compromised and my personal information was leaked, but that didn't happen. i would rather not be able to play eve for a day than have my personal details compromised because they were rushing to get the servers back online.
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Mara Villoso
Big Box
91
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Posted - 2013.06.03 18:25:00 -
[46] - Quote
It doesn't matter whose fault it is or why they did what they did. I subscribe, my subscription was interrupted, and I was kept from playing the game for an extended period of time. I don't care about skill points, but I definitely care about subscription time. Add into it that I was supposed to reup my monthly using PLEX yesterday, but I couldn't because the game was down, which means I paid real money for my next month of play time as a direct result of this event.
As a side note, somewhere in the dev text it mentions specifically the attack "took advantage of an exploit" to conduct the attack. That sounds a LOT like someone left a hole somewhere that was exploited. |
silens vesica
Corsair Cartel
1854
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Posted - 2013.06.03 18:26:00 -
[47] - Quote
Major 'Revolver' Ocelot wrote:silens vesica wrote:Steve Spooner wrote:CCP is responsible for server security, which in this instance wasn't secure. Let's see... Account information lost? No. Personal information compromised? No. Financial information stolen? No. Seems to me that you don't understand what consitutes 'security.' Seems to me, CCP does. Would it still not be CCP's fault if the above occurred? Will you still not feel entitled to some compensation if the information you listed was attained by a third party? You may not, if that's the case you are a better person than I. Though I won't believe you. IF security were actually breached, then yes, I would want some form of recompense - they'd have failed at upholding their end of the bargain. But not for the SP that was lost to the attack - that would've been lost in any case. I'd want recompense for the failure to uphold security.
But... Since CCP *did* uphold security, I've got no beef with them. Now, show me the tool-heads that launched the attach, and I'll have something different to say - to them. Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.
Didn't vote? Then you voted for NulBloc |
Cellita Nardieu
Dark Void Holdings
0
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Posted - 2013.06.03 18:28:00 -
[48] - Quote
"What do you expect? How about you just STFU and let CCP decide whether to compensate people or not, instead of posting on here like a little tard? You bring it on yourself..."
In the same time Eve is only a game, loosing a day of skill won't kill you ... |
floating in space
University of Caille Gallente Federation
64
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Posted - 2013.06.03 18:30:00 -
[49] - Quote
silens vesica wrote:Zenith Huunuras wrote:I can't really stand this whole "it's not their fault" mentality. They're running a business, and they didn't take the needed precautions against a quite likely threat. It's not like a volcano blew up or something. Actually, it's quite a LOT like a volcano blew up. NO ONE can prevent an external attack. Not mega-coprorations. Not militaries. Not governments. Not even God. They can only control how they respond to an external attack. Which, in this case is: Effectively.
You can do things to mitigate the risk / damage of of a DDOS. There are services which exist for this exact purpose. Taking all the servers down and running a full diagnosis may have been "effective" but it wasn't efficient or really necessary. |
Kult Altol
Confederation Navy Research Epsilon Fleet
350
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Posted - 2013.06.03 18:31:00 -
[50] - Quote
at least we are not negative SP like the dust bunnies, lol. An open mind is like a fortress with its gates unbarred and unguarded. A narrow mind is a focused mind.
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Freya Kaundur
Paradigm Shift.
40
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Posted - 2013.06.03 18:31:00 -
[51] - Quote
people should really read the eula. |
Karean Frintezaa
Kinky Wizards
4
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Posted - 2013.06.03 18:33:00 -
[52] - Quote
But its like their job to resolve issues like so, i wouldnt expect less...
What makes it so good? Even tho i lost my day of to play EVE. Again i know its not their fault, but its a company, certain etics must be present to satisfy client needs.
Tell me what was so great? The 24h i had to wait?
Kind of hard to steal account info through Denial of service...
DOS is like having 1000s people outside your door and they wont let anyone in.
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Frostys Virpio
Lame Corp Name
421
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Posted - 2013.06.03 18:33:00 -
[53] - Quote
Mara Villoso wrote:It doesn't matter whose fault it is or why they did what they did. I subscribe, my subscription was interrupted, and I was kept from playing the game for an extended period of time. I don't care about skill points, but I definitely care about subscription time. Add into it that I was supposed to reup my monthly using PLEX yesterday, but I couldn't because the game was down, which means I paid real money for my next month of play time as a direct result of this event.
As a side note, somewhere in the dev text it mentions specifically the attack "took advantage of an exploit" to conduct the attack. That sounds a LOT like someone left a hole somewhere that was exploited.
There are also no warranties provided with your subscription. Though luck, suck it up buttercup. |
floating in space
University of Caille Gallente Federation
64
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Posted - 2013.06.03 18:34:00 -
[54] - Quote
Freya Kaundur wrote:people should really read the eula.
Here is your sticker no need to suck up to CCP anymore. |
Enmesharra
Center for Advanced Studies Gallente Federation
0
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Posted - 2013.06.03 18:34:00 -
[55] - Quote
i have to agree with OP. I really want that sweet sweet free SP, but in this case I doubt its warranted. |
Captain Tardbar
NEWB ALERT
416
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Posted - 2013.06.03 18:34:00 -
[56] - Quote
Technically, you lose out more than just SP. I was going to log in yesterday and earn some isk. Maybe 100 million or so as my usually daily income, but alas the servers were down.
That's like maybe a $3 dollars worth of real money towards a plex. So that's what i costed me yesterday. I'm sure there are people who earn a lot more.
I'm not particularly mad though as I didn't really want to play yesterday. "Entitlement" is a euphemism for "I hate the way you play and it makes me cry like a baby". If you fantasize about being immoral it means you enjoy being immoral deep down. |
silens vesica
Corsair Cartel
1855
|
Posted - 2013.06.03 18:40:00 -
[57] - Quote
Robert Saint wrote: CCP's fault
1) Make sure the software exploits are covered to protect your client database and their personal information. This usually means you hire an outside firm to attempt to hack your systems to find exploits. I was on the Sony network when the accounts were hacked and it was absolutely Sony's fault. To close your eyes to crime is not responsible to your client base.
Bull Faeces. Complete and unmitigated Bull Faeces. No one. NO ONE. Can stop an external attack from happening. Not church, not state, not mega-corp, not even Apple or Microsoft. If your network accepts any form of external connection, it can be attacked. Period. End of subject.
What a corporation can control is whether or not the attack can succeed. This attack failed. Sure they knocked CCP off the line for a chunk of time - But that's how DCA (DDoS) work - And no one has ever found a way to shut down a DCA short of law-enforcement action. What the real threat and attack was, was against the backend services, which CCP successfully protected.
Sony let the attackers in. CCP did not. Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.
Didn't vote? Then you voted for NulBloc |
Julius Rigel
100
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Posted - 2013.06.03 18:44:00 -
[58] - Quote
Obunagawe wrote:ITT: Old players who already have all the SP they'll ever need, trying to keep new players down and stunt their growth. If I could give my unspent SP to a new player I would gladly do that.
Obunagawe wrote:If you really cared about CCP you wouldn't be trying to control them Can I elect you to the CSM? It would put us a step closer to getting rid of that circus. Do YOU like to undock? |
silens vesica
Corsair Cartel
1855
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Posted - 2013.06.03 18:45:00 -
[59] - Quote
floating in space wrote:silens vesica wrote:Zenith Huunuras wrote:I can't really stand this whole "it's not their fault" mentality. They're running a business, and they didn't take the needed precautions against a quite likely threat. It's not like a volcano blew up or something. Actually, it's quite a LOT like a volcano blew up. NO ONE can prevent an external attack. Not mega-coprorations. Not militaries. Not governments. Not even God. They can only control how they respond to an external attack. Which, in this case is: Effectively. You can do things to mitigate the risk / damage of of a DDOS. There are services which exist for this exact purpose. Taking all the servers down and running a full diagnosis may have been "effective" but it wasn't efficient or really necessary. This is a tactical question. While yes, there are some things that can be done, they're not always practical, or even reasonable. It's all part of the cost / risk / benefit calulation. We may quibble with the final tactics CCP has chosen, but the bottom line is that they protected what needed to be protected, and in a fashion that many larger and more well-funded corporations have failed.
Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.
Didn't vote? Then you voted for NulBloc |
silens vesica
Corsair Cartel
1855
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Posted - 2013.06.03 18:50:00 -
[60] - Quote
Anyway, this one looks like it's about to spiral out of control. People can agree with me, or they may choose to remain wrong - either way, I'm done here.
Tell someone you love them today, because life is short. But scream it at them in Esperanto, because life is also terrifying and confusing.
Didn't vote? Then you voted for NulBloc |
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