I am looking into this. Please provide me with some information such as the graphical settings.

Shadow, Texture, Shader Quality, Anti-Aliasing settings etc. This information has been neglected from reports, and I have been having some trouble reproducing with my mac.

Thanks, and just for some more info, can you tell me what hardware and OS you are using so I can match it to your settings? I can then try it out in the same environment.

For reference, I do not have this issue.

OSX10.7.5

Model Name:MacBook Pro
Model Identifier:MacBookPro6,1
Processor Name:Intel Core i7
Processor Speed:2.66 GHz
Number Of Processors:1
Total Number Of Cores:2
L2 Cache (per core):256 KB
L3 Cache:4 MB
Memory:8 GB

Chipset Model:NVIDIA GeForce GT 330M
Type:GPU
Bus:PCIe
PCIe Lane Width:x16
VRAM (Total):512 MB

Graphics are medium.

10.8.4 may be the issue.

Did the following:

I updated to 10.8.4 and tested. did not solve the problem.

Then I went to Reset Settings Tab.
Reset to Default Window Positions
Reset to Default Window Colors
Clear All Settings.

Clients restarts. Probe Sphere did show. started moving around the probes a bit. back to same problem.

Same problem but something else of interest regarding it:
The probe spheres appeared as normal for about the first half hour of gameplay, then upon entering another system, they no longer appeared. The strange thing is that they appear fine on another account I have. Same mac, same client, just different account.

Have tried:
-clearing cache
-resetting settings
-all graphics settings
-different ships
-different systems

Nothing working so far, and can't understand why two different accounts on same mac would have different results but it may help identify the problem.

Sys specs:
Model: iMac (21.5 in, Late 2009)
Proc: 3.06 GHz Intel Core 2 Duo
Memory: 4GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 9400 256 MB
Software: OS X 10.8.4

Any updates on the topic? are we going to get som reimbursment for not being able to participate in the exploration game? Exploration was my main income source. Now I'm crippled. Give us at least a status or timeline!

Same problem but something else of interest regarding it:
The probe spheres appeared as normal for about the first half hour of gameplay, then upon entering another system, they no longer appeared. The strange thing is that they appear fine on another account I have. Same mac, same client, just different account.

Have tried:
-clearing cache
-resetting settings
-all graphics settings
-different ships
-different systems

Nothing working so far, and can't understand why two different accounts on same mac would have different results but it may help identify the problem.

Sys specs:
Model: iMac (21.5 in, Late 2009)
Proc: 3.06 GHz Intel Core 2 Duo
Memory: 4GB 1067 MHz DDR3
Graphics: NVIDIA GeForce 9400 256 MB
Software: OS X 10.8.4

Funny how the new exploration expansion stripped me of exploration options.

They're there, it's not a graphical issue in that the computer is incapable of rendering them. They are however very faint and the entirely wrong size. There game 'object' is there, since you can move them and resize their radius, it's just not showing correctly. When you press scan they show up correctly for a very short time (<1/5th second) and then go back to them again. Trying to explain how it looks, it looks like they're rendering in the background of the map view and way out of size.

Screenshot: http://eve-files.com/dl/262966

They're there, it's not a graphical issue in that the computer is incapable of rendering them. They are however very faint and the entirely wrong size. There game 'object' is there, since you can move them and resize their radius, it's just not showing correctly. When you press scan they show up correctly for a very short time (<1/5th second) and then go back to them again. Trying to explain how it looks, it looks like they're rendering in the background of the map view and way out of size.

Screenshot: http://eve-files.com/dl/262966

Can confirm cache manipulation removes the error. Will work on exactly what tomorrow. Bug report filed pointing to the post.

Ok scrap that. Must have been something else, cos no matter what I do now I can't remove this bug. Wiped cache, new clones, still same problem. Without a way to reverse this I can't do any more work on producing it. One question though, did anyone have the bug FROM LAUNCH. As in the very first time they scanned, it was ALREADY bugged?

Ok scrap that. Must have been something else, cos no matter what I do now I can't remove this bug. Wiped cache, new clones, still same problem. Without a way to reverse this I can't do any more work on producing it. One question though, did anyone have the bug FROM LAUNCH. As in the very first time they scanned, it was ALREADY bugged?

+1 here too

MacBook Pro
15-inch, Mid 2010
Processor 2.66 GHz Intel Core i7
Memory 4 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 512 MB
Software OS X 10.8.3 (12D78)

again seems intermittent, was working before and comes and goes. get that fraction of a second of them drawn properly and then gone again.

Same problem here with an Imac early 2009 running 10.8.

Someone got a workarround that bug? Or got why the bug is intermitent?

Thanks!

Use OSX 10.7.x? As far as I can tell its a 10.8.x issue.

Anyone with this bug care to try these procedures?

http://gigaom.com/2011/07/26/when-to-reset-your-macs-pram-and-smc/

First of all, let me apologize in the lack of communication. Second, a fix is on its way to you.

I'll explain a little bit so you know why it took while to come to the fix.
First, thanks for the bug reports and information on the forum. Without them we would have been much more lost. The issue in question is related to a driver issue on OSX 10.8.x for NVIDIA cards (only 9400/9600 series as far as we could tell).

Our Mac development partner over at TransGaming has helped identify the issue, and will be integrating a fix into EVE to workaround this driver issue after it has gone through the usual QA process.

As for when this fix will be released onto Tranquility I do not yet know. But I will post back in this thread to let you know, as soon as I know.

Thanks!

Try running a few anoms before trying to launch probes for the first time. I find doing 2 or 3 first means the probes will then show up.

Didn't work for me - though I only visited 2 anoms and was cloaked at the time...

I'll try without cloak perhaps - how long do you think I need to stay there?

Well that was short lived, now nothing I do will bring my probes back. :(

I burnt up my advanced booster training for invention and exploration now i can't explore to get the stuff i need?

Please figure this out.

So I decided for the first time ever to try my hand at this Relic and Data site thing and I thought that since I have good scanning skills I should dust off the old Anathema and fit her up. Undocked and launched the probes in their new fancy formations with these 8 beautiful shinny blue spheres showing up in space. A bit of alignment here and there and soon I got me a Data site.

Moved on to the next system, launched probes and..... whaaaat..? where are my probe spheres?, rince and repeat... Nope still missing.

Pretty much went through all the remedies in this thread, and sadly my shinny blue probe spheres refuse to return, leaving me with these very faded and hard to see sphere grids.

Model Name:MacBook Pro
Model Identifier:MacBookPro6,1
Processor Name:Intel Core i5
Processor Speed:2,53 GHz
Number of Processors:1
Total Number of Cores:2
L2 Cache (per Core):256 KB
L3 Cache:3 MB
Memory:8 GB
Processor Interconnect Speed:4.8 GT/s
Boot ROM Version:MBP61.0057.B0F
SMC Version (system):1.57f18
Serial Number (system):C02CR114DC79
Hardware UUID:A9112A62-C9C0-52D3-844B-033B676348DE
Sudden Motion Sensor:
State:Enabled

Chipset Model:NVIDIA GeForce GT 330M
Type:GPU
Bus:PCIe
PCIe Lane Width:x16
VRAM (Total):512 MB
Vendor:NVIDIA (0x10de)
Device ID:0x0a29
Revision ID:0x00a2
ROM Revision:3560
gMux Version:1.9.22

Edit:

Oops.. OS = 10.8.5 ..and I am somewhat reluctant to upgrade to Mavericks, I am still unsure what it will break on my Mac. Not so much worried about EVE, but about all my other work related software

You left out the most important part: The OS. It appears that 10.7.x is good, 10.8.x is bad, and 10.9.x is good.

It's gotta be in combination with something else though. I'm on 10.8.5 and I've never had this problem.

I never had it on 10.8 either, and as a wormhole dweller I would certainly have noticed. It might be some combination of the OpenGL driver and graphics card that went away when 10.9 updated the driver? I'm running an NVIDIA 660M.