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Thread Statistics | Show CCP posts - 5 post(s) |
Hirana Yoshida
Behavioral Affront
103
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Posted - 2011.10.31 16:02:00 -
[151] - Quote
Ranka Mei wrote:[quote=Hirana Yoshida]..In all fairness to CCP, imagine wanting to branch into a foreign country which uses a wickedly difficult language that few outside their borders master -- let alone to the degree of being able to give support. ...
Yeah, I had that thought as well but read the announcements again .. Nexon wil handle billing and distribution nothing else (may also help with localization .. unsure of that). The game support (ie. GMs) will be "regular" CCP staff from what I can tell, given that then that line of thinking/reasoning falls flat rather quickly.
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Ranka Mei
TANoshii Incorporated
New Eden Research.
36
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Posted - 2011.11.01 00:09:00 -
[152] - Quote
Hirana Yoshida wrote:
Yeah, I had that thought as well but read the announcements again .. Nexon wil handle billing and distribution nothing else (may also help with localization .. unsure of that). The game support (ie. GMs) will be "regular" CCP staff from what I can tell, given that then that line of thinking/reasoning falls flat rather quickly.
The way I read it, is that billing support/inquiries will be handled by Nexon:
"The partnership entails that CCP will continue to develop and host the game, as well as handle all gameplay related customer support. Nexon, meanwhile, will handle billing, billing support and local marketing/PR."
So, who's gonna handle those hundreds of phone calls when Nexon screws up? Not CCP, from what I can gather.
--
"All your monies AUR belong to us!" -- CCP |
soranno
14th Legion
Sanctuary Pact
1
|
Posted - 2011.11.01 07:04:00 -
[153] - Quote
Every instance of GTC and whatever else I've seen on third party sites amount to 35 american dollars for 60 days gametime.
the same as the two plex you can direct buy from CCP, which can also make 60 days.
However, is MORE than you pay when you use direct payments to ccp, where 30 days is 15 dollars, and ineed 90 days is 39.
So being prevented from using direct payments to CCP forces us to pay more than others. |
Skippermonkey
Tactical Knightmare
143
|
Posted - 2011.11.01 11:09:00 -
[154] - Quote
Dear CCP,
I had hoped that the recent events that culminated with Hilmars apology had spurred some sort of EVE revival.
It has been clear to see, for all of us 'Westerners' that there has been a change for the good, more focus on spaceships and less of the distractions.
What is very troubling is seeing you add a third party into the mix for anyone logging into EVE from a Japanese IP.
Its difficult to grasp the real reasoning for this.
It cannot possibly be about security, because if it was you are basically saying that all of our non-JP accounts are vulnerable.
It cannot possibly be about 'client localisation'; the Germans and Russians do not have to pay extra or use a 3rd party and pay extra just for the privelidge to play the game, so why should the Japanese?
In short, please stop this nonsense and stop treating the Japanese (and the Chinese for that matter) as second class cash cow citizens.
I can say that we all expect a DEV Blog about how this is a bad decision that pre-dates the Hilmar apology and the decision will be reversed, the Japanese have no need for NEXON as Japanese players have been playing with us on Tranquility for years.
TL:DR, We all expect CCP to reverse the NEXON decision for JP clients, and we expect it soon |
Texty
State War Academy
Caldari State
6
|
Posted - 2011.11.01 13:14:00 -
[155] - Quote
I took a look at Nexons site. They did have a phone number but it says the "phone supports" are limited to issues on Nexon ID registration, point charging, via mail notifying service and one time password configuration. Interactions between Nexon and their customers regarding anything else than those must be done through their web support format.
CCP is ready to provide in-game support in Japanese for Japanese speaking customers, so why not just do the billing stuff as well ? I had this impression too so I think I understand what Hirana is saying.
And if for some reason it is really necessary that the billing stuff must be done by a third party organization, as Ranka said, it seems it shouldn't have been by Nexon. You don't call it a "support" when it takes half a year to respond to a single support ticket (assuming Mr Epeen didn't make that quote up :p ).
When the first news about CCPs plan of teaming up with a "successful company" reached the Japanese community, among the many guesses people made about which company it will be, Nexon was one of the least desired. Well, to be honest, no one could point out any desirable company at all (many of us consider CCPs support to be one of the best in the industry) but Nexon was just a bad joke. I remember just mentioning their name was even considered something funny. And then it turned out to be them. Many Japanese hoped that this Nexon feature will be just something optional for new people but again it turn out to be not. For the existing Japan-based players, CCP has been successful in making the worst choices so far.
And one more thing. CCP, observing the message boards where some Japanese EVE players tend to dwell, it seems that many players haven't received this notification mail yet. Some of them are wondering if this means they don't have to do this Nexon stuff, like CCP doesn't recognize them as a Japan-based player. They seem to have not missed your Power of 2 mail (and I must say you timed it pretty bad) so I guess it is not that you have their mail addresses wrong. So far this coming Nexon billing notification has been done only by Email. There are some interviews on the web about it but still no official announcements. This means there are still a good number of people that are completely unaware of this matter. Please look into it.
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Takamori Maruyama
Blue Republic
RvB - BLUE Republic
26
|
Posted - 2011.11.01 13:26:00 -
[156] - Quote
*knock knock*
CSM we need you to bring this issue to CCP, we need more players and with this this sort of bullshit service, you will actually lose it.
Get your **** together CCP.
The Codex Astartes guides us....*someone poke and whisper something* Oh wrong scenario...WHERE IS MY GIANT AQUARIUM?! |
Decus Daga
DOCS RUFF RIDERS
Black Thorne Alliance
6
|
Posted - 2011.11.21 23:45:00 -
[157] - Quote
Bump, in japan now on holidays, spoke to a few mates here their a little concerned to say the least. (including with the maple-story bot thing and buying eve-accounts with nexon gold... which can be botted from maple-story...)
Glad ill be back in aus in a week or so, i dont have to worry about it, for now, but if we move here permanetly :S might have to use a vpn. |
Ai Shun
State War Academy
Caldari State
2
|
Posted - 2011.11.22 00:08:00 -
[158] - Quote
Ranka Mei wrote:Then I guess I don't understand your issue. You can buy PLEXes from any official dealer, and then apply those PLEXes towards gametime. So, way I see it, you're not forced to pay thru Nexon at all.
PLEX is more expensive than many of the long-term subscription plans, is it not. But I agree with the OP; locking a specific region into a specific vendor when you want to pay by credit card and giving that vendor the ability to add their own margins on top?
It seems a bit off.
If, for example, all of the US and Europe were told CCP would only accept payment through PayPal with a 20% surcharge ... similar situation? |
Myxx
Atropos Group
148
|
Posted - 2011.11.22 00:10:00 -
[159] - Quote
https://forums.eveonline.com/default.aspx?g=posts&t=35381&find=unread
post there, or in mittani's thread. get their attention for the summit in december. |
Decus Daga
DOCS RUFF RIDERS
Black Thorne Alliance
6
|
Posted - 2011.11.22 02:59:00 -
[160] - Quote
Myxx wrote:https://forums.eveonline.com/default.aspx?g=posts&t=35381&find=unread
post there, or in mittani's thread. get their attention for the summit in december.
Thanks hadnt seen that, added it to the list :) |
Myxx
Atropos Group
153
|
Posted - 2011.12.01 19:51:00 -
[161] - Quote
i made a post on yalls behalf in this thread:
https://forums.eveonline.com/default.aspx?g=posts&m=406327#post406327
hopefully the CSM gets the message to CCP and CCP does something to make it slightly less terrible for yall. wouldnt hurt if yall kept pestering the csm, as well. |
Cur
Hardcore p0wnography
Cascade Imminent
28
|
Posted - 2011.12.01 21:55:00 -
[162] - Quote
Texty wrote:Ranka Mei wrote:Texty wrote:Ranka Mei wrote:Can't you just use PLEX to add gametime?  They say we can. But that's not the issue. Then I guess I don't understand your issue. You can buy PLEXes from any official dealer, and then apply those PLEXes towards gametime. So, way I see it, you're not forced to pay thru Nexon at all. You can buy PLEX some place other than CCP? The Email says buying PLEX from CCP must be done using Nexon points so if It's possible to buy them somewhere else, that's good news although PLEXes and GTCs are expensive than long term subscriptions. How ever, the point is, I was perfectly happy with my subscription (under Y900 / month) and would like to let CCP know that I'm upset that I have to pay either Y1,400 / month (PLEX, ETC) or something like Y3,000 / month (Nexon? this one is just a guess) from next April for practically no reason other than the fact that I live in Japan, and would like to know actually how much Nexon is going to charge us.
Ouch man.
Seems CCP's decided to sell out to a 3rd party over there.
Do what we did - Have everyone who hates Nexon and what they plan to do to the game unsubscribe. Keep unsubscrined for 3 months, if you unsub then just pay another subscrtipton you fail, you actualy need to unsub and stick with what you said you were going to do.
then there's two outcomes:
CCP Removes Nexon from the equasion
Or CCP chooses to keep Nexon
If they choose to keep Nexon, go grab this lovely program - www.artofping.com, or any other Tunneling program that will give you a US ip address ONLY if they have put ni measures that dissalows you from connecting to the US Client directly from japan. IF they have only put in these measures on the website use a Proxy/artofping.com to visit the US website, create an account and download the client.
Make an official JP channel - spread the word on the Japan forums that you're moving to Eve US to avoid Nexon and this channel should be where everyone can comminucate in Japanese.
Enjoy eve the way its meant to be? IE Without being buttfucked/some 3rd party company's lapdog. |
Tommy Laughingface
Sushi Udon Soba Industry
11
|
Posted - 2011.12.02 03:56:00 -
[163] - Quote
Someone in 2chanel forum sent a petition to CCP asking about the NEXON's recent private information leak incident (private informations of over 13,000,000 accounts has been leaked due to hacking.), and got an answer from CCP.
It says:
>PLEXpü¿GTCt¡ëpü»pÇütÅ+tè¦pü¿sÉîpüÿpéêpüåpü½F¦+sàÑpüùS++tö¿püÖpéïpüôpü¿püîpüºpüìpü+püÖpÇé
>S+èF¿ÿpü«µû¦µ¦òpéÆpü¿péëpéîpéïsá¦sÉêpü»NEXON IDpéÆsÅûs+ùpüÖpéïpüôpü¿pü¬püÅpÇüEVE OnlinepéÆpâùpâ¼péñpüùpüªTáépüÅpüôpü¿püîpüºpüìpü+püÖpÇé
in English:
PLEX and GTC can be purchased just like they can be as of now.
If you extend your pilot time by above means, you can play EVE Online without registering a NEXON ID.
Now, when NEXON first released its interview, NEXON side clearly said "Any Japanese player whether or not using PLEX will have to be registered as NEXON player."
But now, CCP perhaps noticed our anger and utter distrust against NEXON, they must have talked with NEXON and changed their policy?
Above answer from CCP is indeed from CCP and thus an official answer, right?
So, I guess we were saved by the skin of our teeth.
If this solution is indeed true and we are allowed to continue playing EVE Online, I thank CCP for taking notice of us minorities.
And CCP did a decent (needs improvements for sure but decent) job of releasing Japanese version of the client, they should keep on doing the good job. :) |
Myxx
Atropos Group
155
|
Posted - 2011.12.02 16:08:00 -
[164] - Quote
Tommy Laughingface wrote:Someone in 2chanel forum sent a petition to CCP asking about the NEXON's recent private information leak incident (private informations of over 13,000,000 accounts has been leaked due to hacking.), and got an answer from CCP.
It says:
>PLEXpü¿GTCt¡ëpü»pÇütÅ+tè¦pü¿sÉîpüÿpéêpüåpü½F¦+sàÑpüùS++tö¿püÖpéïpüôpü¿püîpüºpüìpü+püÖpÇé
>S+èF¿ÿpü«µû¦µ¦òpéÆpü¿péëpéîpéïsá¦sÉêpü»NEXON IDpéÆsÅûs+ùpüÖpéïpüôpü¿pü¬püÅpÇüEVE OnlinepéÆpâùpâ¼péñpüùpüªTáépüÅpüôpü¿püîpüºpüìpü+püÖpÇé
in English:
PLEX and GTC can be purchased just like they can be as of now.
If you extend your pilot time by above means, you can play EVE Online without registering a NEXON ID.
Now, when NEXON first released its interview, NEXON side clearly said "Any Japanese player whether or not using PLEX will have to be registered as NEXON player."
But now, CCP perhaps noticed our anger and utter distrust against NEXON, they must have talked with NEXON and changed their policy?
Above answer from CCP is indeed from CCP and thus an official answer, right?
So, I guess we were saved by the skin of our teeth.
If this solution is indeed true and we are allowed to continue playing EVE Online, I thank CCP for taking notice of us minorities.
And CCP did a decent (needs improvements for sure but decent) job of releasing Japanese version of the client, they should keep on doing the good job. :)
Not all players can pay via plex, however, so it may only solve it for some japaneese players, right? |
Astrid Stjerna
Teraa Matar
118
|
Posted - 2011.12.02 16:30:00 -
[165] - Quote
Nemesis Factor wrote:How can CCP require you to pay through Nexon? Does Nexon distribute the Japanese localized client, can CCP not distribute the JP client? If they haven't quoted you a solid price yet, perhaps CCP is telling them how much they can charge, and rather than adding in their margins to the top of the price, they have a contract with CCP to get so much per subscription. No doubt Nexon gauging you with subscription prices would lower CCP's revenue and their contract would be terminated.
At least you are not personally restricted by this correct? It appears at least you can use the English client well enough.
As I understand it, Japan and China operate under slightly different conditions than the North American market; China, for example, is very sensitive on the subject of death, and the country has its own specific World of Warcraft client, with altered graphics that make the Forsaken a bit more 'human' looking and renmove the tombstones in the graveyards. The Wrath of the Lich King expansion (being entirely focused on the undead) wasn't even available in China until very recenty. |
Tommy Laughingface
Sushi Udon Soba Industry
11
|
Posted - 2011.12.02 20:54:00 -
[166] - Quote
Myxx wrote:
Not all players can pay via plex, however, so it may only solve it for some japaneese players, right?
What you say is true, CCP will discourage many potential Japanese players by only offering payment through NEXON publicly.
So they lose a big opportunity to increase player number, but that's not our concern.
But to those who seek information on their own, we can let them know that the options are out there.
Also there are some who doesn't take heed on security issues, so those won't mind joining through NEXON.
And well, if you don't seek out knowledge on your own, you can't survive in EVE anyway, right?
I feel it is at least better than not having the choice at all. :/ |
Fidelium Mortis
Quantum Cats Syndicate
2
|
Posted - 2011.12.02 21:42:00 -
[167] - Quote
Imawuss wrote:So your mad about a price that you dont even know exactly how much it is?
Since the yen is trading at about 74 to $1 right now if they charge 1500 yen per month i have an idea for you. Buy plex for $15 here then resell it for 1300 Yen there, they pay less and you make about 15% profit, not bad at all. That gig should be good for about 2 years until the dollar gains some strength against the Yen.
Dont get mad, make money, its what you would do in EVE.
Yeah the exchange rate really sucks right now and I have a trip planned there in the spring. I'm not looking forward to the paltry sum that will become of my USD when exchanging currency. |
Myxx
Atropos Group
Blood Right
475
|
Posted - 2012.01.09 21:53:00 -
[168] - Quote
Still no answer on this? |
Hirana Yoshida
Behavioral Affront
246
|
Posted - 2012.01.09 22:23:00 -
[169] - Quote
CCP are playing it old-school, ignore it and hope it goes away.
Hilmar was seen at the water-cooler humming his personalized version of the Beatles classic:
"I am the ostrich!"
"I am the ostrich!, goo goo g'joob"
|
Argaral
Obstergo
NEM3SIS.
19
|
Posted - 2012.01.09 22:26:00 -
[170] - Quote
Fear not my Japanese Brothers and Sisters,
I will buy GTC from eve and sell to you for a $1 AU broker fee per transaction(not per gtc) because god damn dealing with a 3rd party for an MMO pricing is just ridiculous, it should be equal world wide. It's not as if you live in North Korea.... |
Cyzlaki
Interstellar eXodus
BricK sQuAD.
174
|
Posted - 2012.01.09 22:43:00 -
[171] - Quote
If you are that against paying Nexon to play EVE, buy a year sub from CCP now and stock up on PLEX's. |
Valei Khurelem
128
|
Posted - 2012.01.09 22:47:00 -
[172] - Quote
CCP, stop making stupid and incompetent decisions please. |
Karash Amerius
Sutoka
32
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Posted - 2012.01.09 23:00:00 -
[173] - Quote
Japanese and Koreans don't really like each other do they? Just asking... |
Nova Fox
Novafox Shipyards
2731
|
Posted - 2012.01.09 23:02:00 -
[174] - Quote
Well if Nexon where to screw CCP over I can see CCP giving them the big bird too, just like thier very first publisher.
|
Texty
State War Academy
Caldari State
8
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Posted - 2012.01.13 05:16:00 -
[175] - Quote
Nexon being a Korean company has nothing to do with the matter.
And CCP, we are still waiting for the price to be announced. |
Morganta
Peripheral Madness
The Midget Mafia
813
|
Posted - 2012.01.13 05:24:00 -
[176] - Quote
Argaral wrote:Fear not my Japanese Brothers and Sisters,
I will buy GTC from eve and sell to you for a $1 AU broker fee per transaction(not per gtc) because god damn dealing with a 3rd party for an MMO pricing is just ridiculous, it should be equal world wide. It's not as if you live in North Korea....
this is a solid idea, however I strongly suggest if you are serious to run it up the proper CCP channels or risk being accused of RMT at some point in the future
and with this in mind, aren't there numerous outlets for GTC that Japanese players could take advantage of? or is the language and currency issues making this a problem?
Actually depending on the above issues I could even set up an outlet for purchases of GCT by players in Japan, but I would need a better understanding of the reasons why the other existing outlets are not acceptable
The American public's reaction to the change was poor and the new cola was a major marketing failure. The subsequent reintroduction of Coke's original formula, re-branded as "Coca-Cola Classic", resulted in a significant gain in sales, leading to speculation that the introduction of the New Coke formula was just a marketing ploy |
Endeavour Starfleet
Center for Advanced Studies
Gallente Federation
538
|
Posted - 2012.01.13 06:05:00 -
[177] - Quote
CCP you want to try atleast talking in here? You've got another PR disaster on your hands!
Denying players from japan the ability to pay the way they always have? Are you out of your damn mind?
And what is this about using stuff from another game to buy or fund EVE play time? What on earth is going on CCP? |
Myxx
Atropos Group
Blood Right
475
|
Posted - 2012.01.13 07:41:00 -
[178] - Quote
another bump for japaneese people |
Mars Theran
EVE Rogues
EVE Rogues Alliance
53
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Posted - 2012.01.13 08:09:00 -
[179] - Quote
Ranka Mei wrote:cotton feel wrote:The contrary is not carried out to tying up with NEXON as a means which increases a Japanese player.
It is not allowed to provide NEXON with a Japanese player as a means to tie up with NEXON. E? Nani sore?! Quote:
What kind of obstacle does paying directly CCP have?
^^ No offense, but I'd say your command of the English language. Clearly you used google translate or something, as the result is quite unintelligible. That's not a judgement, as your English is probably still better than my Japanese, but it does underline, clearly, that an English-only support desk is going to have trouble understanding you. So, having some sort of middle man who's fluent in your language is probably not as bad an idea as I initially thought.
Translator has terrible English. This is just the result of a very different grammatical system than English. All the words are correct, and easily understandable.
Japanese has phenomenal depth, with words having multi-levels of meaning solely based on inflections used in speaking; where English has no way of characterising such things, except through dramatic speech, verbal irony, sarcasm, etc... In text, the alternative is excessive word use to express your thoughts, or directly explaining what you mean whenever something might be misinterpreted.
The Japanese written language incorporates all the inflections used in everyday langauge; allowing for multiple levels of meaning to be understood from reading without explanation. There is very little that is misunderstood in Japanese; and very little left to interpretation when something is said.
I don't speak or read Japanese myself; but I admire the language. Far too much complexity for me to take the time to learn, (if I could), I think. |
Endeavour Starfleet
Center for Advanced Studies
Gallente Federation
539
|
Posted - 2012.01.13 08:56:00 -
[180] - Quote
Well if English has any advantage it is that it is adaptable and absorbs other languages. I would love for English to over time steal the beauty and phrasing ability of the Asian languages. This will of course make English harder to learn than it already is. Yet it will move things towards having a universal language in the future.
At the rate English is changing in just the past two decades. I vote to have it renamed to a name better suited to Earth communication. "Basic" is well basic but does not convey the complexity involved. |
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