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Author |
Thread Statistics | Show CCP posts - 25 post(s) |

Call Rollard
Caldari Independent Navy Reserve The Fourth District
105
|
Posted - 2014.02.13 12:11:00 -
[211] - Quote
Today's patch didn't fix anything for me, still constant flicker crashing each time.
CCP hasn't replied for 24 hours on this thread now, are we being ignored? 
9 days now of no EVE. |

Ramptonicus
Guild Of Autistic Talents
0
|
Posted - 2014.02.13 13:16:00 -
[212] - Quote
Dub Roots wrote:seems ok after the new patch.
Happy that someone at least has got a result. For the rest of us however, still f*****. |

Dub Roots
Sebiestor Tribe Minmatar Republic
0
|
Posted - 2014.02.13 13:27:00 -
[213] - Quote
Dub Roots wrote:seems ok after the new patch.
seemed. had a few hours without incident, then it crashed again. |

TarPalantir I
Evolution Northern Coalition.
0
|
Posted - 2014.02.13 13:55:00 -
[214] - Quote
Applied the Feb. 13 Eve client patch. The entries in /var/log/system.log Identify it as: EVE Client version 8.41 build 719324 starting
Applied it to 2 different iMac (21.5-inch, Late 2009) . Tech specs of this model can be seen here:
http://support.apple.com/kb/SP576
Launched the Eve client under both Mac OS X 10.7.5 and Mac OS X 10.6.8. Launched in Windowed and full screen modes. All launches were done via the Eve Launcher. The results were the same as previous reported - blank black screen at character selection. If in windowed mode, the entire screen with flashing/flickering black across most of the screen. The results line up with those reported in Tar-Palantir's previous post - #205.
Looking over /var/log/system.log, Tar-Palantir was incorrect stating that only the Eve Launcher dumped information into that log file. There is indeed a batch of entries at the launch of the Eve client itself. A series of 40-50 lines as different services start - as an example:
Feb 12 20:03:40 LSs-iMac [0x0-0x6006].com.ccpgames.eveonline[146]: Service sessionMgr: 0.000s Feb 12 20:03:41 LSs-iMac [0x0-0x6006].com.ccpgames.eveonline[146]: Service settings: 0.022s Feb 12 20:03:41 LSs-iMac [0x0-0x6006].com.ccpgames.eveonline[146]: Service dataconfig: 0.092s
Looking thru the entries, don't seen anything anomolous or error entries - neither on previous days with previous patch versions or today with the new patch version.
The entries in /var/log/kernel.log are the same with the Feb. 13 patch as on previous days.
Feb 13 08:42:50 LSs-iMac kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x6 = Fifo: Parse Error Feb 13 08:42:50 LSs-iMac kernel[0]: IOVendorGLContext::ReportGPURestart Feb 13 08:42:50 LSs-iMac kernel[0]: 00000069 Feb 13 08:42:50 LSs-iMac kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error Feb 13 08:42:50 LSs-iMac kernel[0]: 0000006e Feb 13 08:42:50 LSs-iMac kernel[0]: 00200000 00008397 00000474 00000010 Feb 13 08:42:50 LSs-iMac kernel[0]: 0000047e 00000dfc 00000438 00000012 Feb 13 08:42:50 LSs-iMac kernel[0]: 00000000 00000000 00000403 Feb 13 08:42:50 LSs-iMac kernel[0]: 00000010 00000000 Feb 13 08:42:50 LSs-iMac kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error Feb 13 08:42:50 LSs-iMac kernel[0]: 0000006e Feb 13 08:42:50 LSs-iMac kernel[0]: 00200000 00008397 00000474 00000010 Feb 13 08:42:50 LSs-iMac kernel[0]: 0000047e 00001458 00000006 00000012 Feb 13 08:42:50 LSs-iMac kernel[0]: 00000000 00000000 00000403 Feb 13 08:42:50 LSs-iMac kernel[0]: 00000010 00000000 Feb 13 08:42:50 LSs-iMac kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error Feb 13 08:42:50 LSs-iMac kernel[0]: 0000006e Feb 13 08:42:50 LSs-iMac kernel[0]: 00200000 00008397 00000474 00000010 Feb 13 08:42:50 LSs-iMac kernel[0]: 0000047e 00001458 00000006 00000012 Feb 13 08:42:50 LSs-iMac kernel[0]: 00000000 00000000 00000403 Feb 13 08:42:50 LSs-iMac kernel[0]: 00000010 00000000
|

Call Rollard
Caldari Independent Navy Reserve The Fourth District
106
|
Posted - 2014.02.13 14:10:00 -
[215] - Quote
I really hope this issue gets fixed tomorrow, I've not flown or PVP'd or anything in EVE for over a week.
If it is an OpenGL issue, maybe changing the interval settings... I'll give it a try.
EDIT: Interval settings and multithreading changes nothing. |

Jin Kitchi
Omnisian Research Collective
0
|
Posted - 2014.02.13 14:15:00 -
[216] - Quote
Me too..... mid 2009 Macbook Pro. Launcher works but then the black character screen of death. I think I can select my character but it does not matter since the screen remains black.
Training 0 skills....forever and ever. |

Call Rollard
Caldari Independent Navy Reserve The Fourth District
106
|
Posted - 2014.02.13 14:19:00 -
[217] - Quote
I finally managed to force quit my client for once! Got this on the console during the freeze and while force quitting. Forced my client into the flicker freeze at 14:17:34.
13/02/2014 14:17:34.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x6 = Fifo: Parse Error 13/02/2014 14:17:34.000 kernel[0]: IOVendorGLContext::ReportGPURestart 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:36.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error |

Call Rollard
Caldari Independent Navy Reserve The Fourth District
106
|
Posted - 2014.02.13 14:21:00 -
[218] - Quote
Call Rollard wrote:I finally managed to force quit my client for once! Got this on the console during the freeze and while force quitting. Forced my client into the flicker freeze at 14:17:34.
13/02/2014 14:17:34.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x6 = Fifo: Parse Error 13/02/2014 14:17:34.000 kernel[0]: IOVendorGLContext::ReportGPURestart 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:36.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error
https://discussions.apple.com/message/15806933#15806933
Look at that, exact same issue. |

Call Rollard
Caldari Independent Navy Reserve The Fourth District
106
|
Posted - 2014.02.13 14:23:00 -
[219] - Quote
Call Rollard wrote:Call Rollard wrote:I finally managed to force quit my client for once! Got this on the console during the freeze and while force quitting. Forced my client into the flicker freeze at 14:17:34.
13/02/2014 14:17:34.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0x6 = Fifo: Parse Error 13/02/2014 14:17:34.000 kernel[0]: IOVendorGLContext::ReportGPURestart 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:35.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error 13/02/2014 14:17:36.000 kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = GR: SW Notify Error https://discussions.apple.com/message/15806933#15806933Look at that, exact same issue.
http://www.tonymacx86.com/general-hardware-discussion/95920-help-avoid-nvda-channel-exceptions-through-software-hardware.html https://discussions.apple.com/thread/4302934?tstart=0 http://www.insanelymac.com/forum/topic/282859-nvidia-1082-opengl-channel-exceptions-freezes-9600gt285gtx/
These 3 threads above also report the exact same issue, NOT using EVE.
Something must be triggering this caused by the Nvidia cards. And it isn't just first encountered in EVE Online.
I've managed to cause my freeze flickers by putting my mouse over multiple ships at one area quite frequently. |

Zeneb
Royal Amarr Institute Amarr Empire
0
|
Posted - 2014.02.13 16:48:00 -
[220] - Quote
The specific problems you and others are experiencing, may be "exclusive to the 20m, 330m, 320m, 9400m and 9600m" in YOUR(s) cases. But there is something else going on also. OTHER cards have reported similar graphics issues. In my case, I have NEVER had any graphics issues whatsoever with either of my two different graphics cards, outside of EVE. The issues in this thread appear to have started with specific patches although its possible that people who have 20m, 330m, 320m, 9400m and 9600m cards have had some of these or other graphics issues before the new patches, as outlined on Apples website. The newest patches seem to call on routines that are making these issues apparent across many graphics cards. |
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Dark Eirlys
Tr0pa de elite. Pandemic Legion
7
|
Posted - 2014.02.13 17:48:00 -
[221] - Quote
Another patch... Another day without Eve... |

Vex Eriker
Empyrean Enterprise Conglomerate Mildly Sober
1
|
Posted - 2014.02.13 17:50:00 -
[222] - Quote
I am going to give CCP until the end of the month to make some progress on this issue. After that point, I am going to request a full refund on the remaining, plus february, game time on all 3 of my characters. That is about 2 years of paid game time.
I'd like to continue playing the game, but don't want to have money sitting idle in game time through EVE, when it is not working, that I could spend elsewhere. If this happens and I do receive my money back, I will continue monitoring the progress of this problem. If and when the problem is rectified, I will then rejoin the game. I don't enjoy giving CCP an ultimatum, but I also do not want my money sitting in a game that I cannot play when it can be better spent. |

Khushil Otomeya
1st Special Operations Command
0
|
Posted - 2014.02.13 22:57:00 -
[223] - Quote
I'd like to add my voice to this. I've also turned everything down to low settings. Rebooted my machine. Made it the only application running.
Still I have to 'force quit' and restart every 10 to 20 minutes. Something is definitely not right. I'd be happy to run a debug build to help if that helps.
CCP - please, please do something about this. I've lost two ships because of this bug already and it's starting to p**s me off.
|

Xazinstra
University of Caille Gallente Federation
0
|
Posted - 2014.02.14 00:42:00 -
[224] - Quote
Just when I have time to kill, log on Eve and freeze! Hey CCP hope you did not think you resolved this glitch. I'm just glad I did not lose any ships so far. Be nice to have a better fix to stabilize game play. |

Vincent Athena
V.I.C.E.
2656
|
Posted - 2014.02.14 00:56:00 -
[225] - Quote
Ramptonicus wrote:Call Rollard wrote:King Zora wrote:No change. Since technically I'm below spec I'm buying a new computer - if that doesn't help I guess I'll have to quit EVE (and warn other Mac users against joining). Worst case, CCP may just say to us that Anything of 330M or below is no longer supported anymore since it's the 330m, 320m and 9400m receiving problems. Shame really I hope it doesn't go that far since I paid for a sub only just recently and I'd really hate to stop playing EVE after playing for almost 2 years with no problems. Lets just really hope CCP finds a fix to this first. Or tell them to reverse everything to before the 1.1 Rubicon patch. I'll second that. This iteration of Rubicon is a FAIL for anyone playing on Mac. I'm sick to death of the frustration already. So not true. I use a 330M and have zero issues. For me this has been the most stable, best performing Mac build Ive seen in 6 years of play.
I assume you all have tried deleting the eve file in application support? I find that if there is an issue affecting one account but not others, then deleting that file can clear it. (The file gets re-created by the client the first time you run it. This also meas ALL your settings are gone.) Also that file is not fixed by either the repair tool or even by downloading a new client. So if its bugged, your only option is to toss it and let the client build a new one. http://vincentoneve.wordpress.com/ |

Jin Kitchi
Omnisian Research Collective
0
|
Posted - 2014.02.14 02:49:00 -
[226] - Quote
Vincent Athena wrote:Ramptonicus wrote:Call Rollard wrote:King Zora wrote:No change. Since technically I'm below spec I'm buying a new computer - if that doesn't help I guess I'll have to quit EVE (and warn other Mac users against joining). Worst case, CCP may just say to us that Anything of 330M or below is no longer supported anymore since it's the 330m, 320m and 9400m receiving problems. Shame really I hope it doesn't go that far since I paid for a sub only just recently and I'd really hate to stop playing EVE after playing for almost 2 years with no problems. Lets just really hope CCP finds a fix to this first. Or tell them to reverse everything to before the 1.1 Rubicon patch. I'll second that. This iteration of Rubicon is a FAIL for anyone playing on Mac. I'm sick to death of the frustration already. So not true. I use a 330M and have zero issues. For me this has been the most stable, best performing Mac build Ive seen in 6 years of play. I assume you all have tried deleting the eve file in application support? I find that if there is an issue affecting one account but not others, then deleting that file can clear it. (The file gets re-created by the client the first time you run it. This also meas ALL your settings are gone.) Also that file is not fixed by either the repair tool or even by downloading a new client. So if its bugged, your only option is to toss it and let the client build a new one.
That did not work for me...... Saw the Eve movie again and then had to restart my Mac when I could not get out of Eve and the black screen of death |

Emesine
Genstar Inc
2
|
Posted - 2014.02.14 04:20:00 -
[227] - Quote
It seems a little obvious that its an issues with some communication between EVE graphics and NVIDIA (at least on my computer) since the only graphics change was in the Feb. 4th patch and all was operating normally before that fateful patch. Why is it so hard to issue a deprecated patch? Why is my support ticket not being answered since Feb. 4th? I've been playing this game since 2007 and I don't recall a time when I have this much lag in a critical game-play bug. Trying my best not to turn this thread into an unhelpful gripe fest, but I think I'm loosing that battle. |

Goderic Stryte
Deep Core Mining Inc. Caldari State
0
|
Posted - 2014.02.14 04:28:00 -
[228] - Quote
Just signed back onto eve after a 3.5 yr hiatus and I am also experiencing the black screen issue. Furthest I've been able to get into the game is to the character design.
2010 MacBook Pro Processor 2.4 GHz Intel Core 2 Duo Memory 4 GB 1067 MHz DDR3 Graphics NVIDIA GeForce 320M 256 MB Software OS X 10.9.1 (13B42) |

Thoregon Aubaris
Very Drunken Eve Flying Instructors Brotherhood Of Silent Space
3
|
Posted - 2014.02.14 09:39:00 -
[229] - Quote
Please CCP, buy a few used macs for testing, they're not that expensive. 2 or 3 of each (mini, mbp and imac) with different osx (from 10.6.8 to newest) and nvidia graphics (there's the problem, i guess), starting with 2008, 2009 or 2010. Maybe this could help understanding the issue. Also, there must be some sort of compensation for macusers who lost SP or ships. I lost a few hundred millions because of not playing, not a great deal, but not funny either. |
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CCP Snorlax
C C P C C P Alliance
421

|
Posted - 2014.02.14 10:19:00 -
[230] - Quote
We may be onto something. Don't give up hope.
CCP Snorlax - Senior Software Engineer - Team RnB |
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Xela Saken
Caldari Provisions Caldari State
0
|
Posted - 2014.02.14 10:47:00 -
[231] - Quote
I'd just like to direct everyone's attention to this thread on running the windows version of EVE through Wine rather than relying on the official (Cider-based) Mac client. It's pretty easy to set up even if you've never used wine before, and it sounds like performance is significantly better than with the official client. I'm currently updating Wine to the latest release and will then try and see if I can avoid this black screen/freezing issue in this way, I will report back when I know. |

SCIACARL MARTE
Regnum-Irae Yulai Federation
8
|
Posted - 2014.02.14 12:41:00 -
[232] - Quote
CCP Snorlax wrote:King Zora wrote:I am experiencing the exact same black screen issue. I'm running Mac OS X 10.8.5 on an iMac 21.5-inch late 2009 3.06 GHz Intel Core 2 Duo w/ 4 GB 1067 MHz RAM and a NVIDIA GeForce 9400 256 MB graphics card. Here is the log
...
I would very much like to know if my computer becomes officially unsupported by CCP as soon as possible. I really do not want to buy a new computer but I will if y'all officially give up on solving this problem and that's what it takes. Is there any other way I can update my training queue other than installing EVE on a computer that works? The GeForce 9400m is technically below our minspec (see http://www.eveonline.com/faq/client-system-requirements/) so it might be time to get a new computer. We haven't given up on this yet, but so far we've been unable to repro this issue and we no longer have working Macs that fit your specs. The only changes to low level graphics code in Rubicon 1.1 have been to address crashes (or work around driver crashes) so we can't simply revert those - we have to find solutions that work on all the different configs out there.
The windows client (bootcamp) don't have problem, I've noticed a strange thing, wuen the client freeze and the entire system crash after re-booth the launcher loose all setting and login character disappear. |

Dub Roots
Sebiestor Tribe Minmatar Republic
0
|
Posted - 2014.02.14 12:42:00 -
[233] - Quote
i didn't change the hardware, you didn't change the code.
the same code on same hardware produces the same crash.
you seems clueless to me, how about i give you my mbp for testing, and you give me one that can run eve?
i'd like a monument for this technical issue as well. |

Dub Roots
Sebiestor Tribe Minmatar Republic
0
|
Posted - 2014.02.14 14:56:00 -
[234] - Quote
i've got about 4 hours to play, but game does not work.
it's really hard for me to avoid using those 4 hours to post in every thread on this forum, just to make sure you notice there's an issue.
but i'll try. |

Emesine
Genstar Inc
2
|
Posted - 2014.02.14 15:25:00 -
[235] - Quote
CCP Snorlax wrote:We may be onto something. Don't give up hope.
Great to hear, Snorlax. I just now got a follow-up notifying my that the issue was fixed with the Feb 12th patch. Uh, no it wasn't. Guess I'll be filing another bug report. |

Zeneb
Royal Amarr Institute Amarr Empire
0
|
Posted - 2014.02.14 21:05:00 -
[236] - Quote
Wow, get thisGǪ
I have Parallels on my MAC Pro. Parallels is like bootcamp in that you can run Windows from a Mac. I have Windows XP installed in Parallel. I just downloaded EVE for Windows and it works perfectly under Parallels. This is with the NVIDIA Geforce GT 120 video card. On the MAC side, I cannot run Eve because of ongoing issues described in this thread. |

Gudrun die Gute
Imperial Academy Amarr Empire
0
|
Posted - 2014.02.14 21:40:00 -
[237] - Quote
Sad day, because today I wasn-¦t able to start EVE one single time. I was able to blindclick the character on the black screen, but after some more minutes of black screen the program crashed. |

Hintor Corhart
Brave Newbies Inc. Brave Collective
0
|
Posted - 2014.02.15 00:03:00 -
[238] - Quote
Wow, I was just about to post a response that the latest patch fixed something, and then my character got perma-frozen in space.
Today I was able to make a new character (finally made it through Character Creation without freezing at the final step). I flew around for a good 3 hours on two different characters.
As soon as I flew to one specific system, I froze, and continue freezing every time I log in. It seems like it might be due to some graphic such as a star in that system. I also froze once earlier due to mousing over an asteroid belt dropdown.
Fingers crossed... now my character can't skill or market =/ |

Emesine
Genstar Inc
3
|
Posted - 2014.02.15 00:12:00 -
[239] - Quote
I have Fusion 7 installed on a partition on my computer and windows 7 loaded there. I might download the windows version of EVE like some other have done so and give it a spin there and report back here. Does anyone know if the profile settings in the Mac directory are compatible with the Windows version? That is can I copy my profile files from my Mac port and paste them into my Windows port of Eve? |

Cyrus Hakkinen
State War Academy Caldari State
0
|
Posted - 2014.02.15 02:43:00 -
[240] - Quote
soooo no fix, huh? over 2 days and still can't access the game. can't access it from the desktop launch icon, can't access it by bypassing the normal launch via the 'show package contents' > 'contents' > 'resources' route using the old launcher. in the first instance my launcher freezes requiring a force quit, in the 2nd i'm instructed i require a 17.5 meg download but the is corrupted. it's not the mac, that's a 2013. it's that last patch. it simply broke access.
i appreciate the complexity of your creation but 2+ days (more in some cases) is a long time for a fix. |
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