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Thread Statistics | Show CCP posts - 2 post(s) |

Cattie Bri
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Posted - 2006.08.20 15:11:00 -
[1]
I'm interested in anybody who is leaving because of all the server crashes that have been happening.
Stories of losses...
Stories of "hurry up and wait" on petitions...
GM "excuses"...
How fed up are you about the customer service (or lack of)...
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Jim McGregor
Caldari
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Posted - 2006.08.20 15:13:00 -
[2]
Leaving as "revenge" is pretty stupid.. the only one losing out is you. :) Soon Eve will be back to normal im sure.
--- Eve Wiki | Eve Tribune | Eve Pirate |

Gonada
Gallente
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Posted - 2006.08.20 15:16:00 -
[3]
tell you one thing, im fed up with whiney little _______ like you that post stuff like this on the boards day after day, instead of simple canceling and leaving.
-I don't necessarily agree with everything I say.-
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Seduceress
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Posted - 2006.08.20 15:17:00 -
[4]
This is not a "revenge" issue...
This is a "why pay for a service when it only gets worse by the day"...
This is a "why work you butt off to pay for something and then loose it all because their server crashes and they just tell you to wait until THEY decide THEY are gonna get off their a** and do something about it" ALL FOR A MONTHLY FEE...
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Seduceress
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Posted - 2006.08.20 15:19:00 -
[5]
This post was a request for stories or comments about people leaving. Not a request for a**h***** to come berate me for asking a question. If you don't have a story, then go away and make your little rude comments to someone who asks the question "I want to hear from people who are sick of stuff".
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Onmarr Shan
Minmatar Colossus Technologies
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Posted - 2006.08.20 15:19:00 -
[6]
I'm happy. I'm first.
If you are leaving, can I have your stuff please?
:)
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Jim McGregor
Caldari
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Posted - 2006.08.20 15:20:00 -
[7]
Originally by: Seduceress This is not a "revenge" issue...
This is a "why pay for a service when it only gets worse by the day"...
This is a "why work you butt off to pay for something and then loose it all because their server crashes and they just tell you to wait until THEY decide THEY are gonna get off their a** and do something about it" ALL FOR A MONTHLY FEE...
It doesnt get worse day for day. As far as I know, its been crashing during the weekends for a while now and they are trying to find the reasons. Its likely it will get better, not worse.
If you are going to cancel everytime there is problems with a mmorpg, you will be missing alot of playtime. :)
--- Eve Wiki | Eve Tribune | Eve Pirate |

Maata Hary
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Posted - 2006.08.20 15:20:00 -
[8]
Has anyone here ever played an online game that didn`t have problems? I haven`t. 3 accounts, and no plans to leave.
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Death Kill
Caldari direkte
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Posted - 2006.08.20 15:22:00 -
[9]
Leave already!
For the state for the state for the state |

Dixon
Caldari
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Posted - 2006.08.20 15:22:00 -
[10]
can I have your stuff? - - - - - - I have no strong feelings one way or the other... |

Caeles Dominium
Gallente
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Posted - 2006.08.20 15:29:00 -
[11]
Edited by: Caeles Dominium on 20/08/2006 15:29:48 Server crashes are a part of any online game. During my time in Eve, however, there have been far fewer server problems than any other online game that I or my friends play. Lately we have had more crashes than usual, but I'm certain the CCP ppl will have the issue solved as soon as they can.
The ppl at CCP work their asses off on this game, and to think that they are simply sitting around, doing nothing is...well...silly.
These recent crashes will not cause me to leave certainly, and likely most ppl who play this game feel the same way. It seems only the whiners who have no clue as to what it takes to run an online game the size of Eve are the ones that really have a problem.
I mean really...you ever see a network admin or a programmer *****ing about the down time? I can count the times since last October on one hand...get over it, and either play, or quit, and stop your whining.
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Pardack
Caldari State War Academy
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Posted - 2006.08.20 15:33:00 -
[12]
My only issue is that the majority of the DT seems to be database and space (RAMSAN) related. It would be nice to have more RAMSANs just to (temporarily) fix the running out of space problems.
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Colonel O'Neill
Caldari Isotope Incorporated
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Posted - 2006.08.20 15:35:00 -
[13]
No. It's just a game. Would you never go back to say Cedar Point (or similar place) if a ride was broke down while you were there?
// Colonel O'Neill |

RatBoy Deblade
Gallente The Scope
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Posted - 2006.08.20 15:38:00 -
[14]
The game ahve been very stable so far in my point of view, sure they have some temporery (spelling 4tw) with the server atm but im sure they will fix it. The devs hate to work long nights too at the weekends to fix a faulty server all the time ;)
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dantes inferno
Caldari Rampage Eternal
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Posted - 2006.08.20 15:57:00 -
[15]
*sigh* a previe of next week i suppose..ok
1. go to my account 2. enter account detials. 3. enter password. 4. cancel account. 5. jump of a bridge
if your unhappy with the service provided..dont pay for it, coming on the forums and whining like a 4 year old who didnt get the doll he wanted of mammy and daddy is pathetic..people like you make the slime trail left by slugs look appeling. leave..its more than obvious eve is not the game for you. _____ They were monsters. They rode across the world we knew and brough terror, and death. Where they were, life ceased. They were without mercy. They were without fear - They were MASS |

Brisi
Sniggerdly
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Posted - 2006.08.20 16:00:00 -
[16]
Once enough whiners leave, EVE will get back to normal and everyone will be happy.
I am Brisi, I am as One. Resistance is fertile.
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callonious
Amarr Destructive Influence Band of Brothers
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Posted - 2006.08.20 16:02:00 -
[17]
Eve has had worst lag, those of us who have been playing more than a few months know eve has problems from time to time but like any MMORPG they fix them as soon as they can cause their goal is to satisfy the customer.
Anyone who is "threatining" to delete their account over this is obvious a noob to MMORPG's cause eve has alot better support than other game in my opinion. ------------------------------------------------------------
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ShadowKi
Caldari
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Posted - 2006.08.20 16:04:00 -
[18]
Can I have your ISK? The other guy can have your stuff.
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Khatred
Lacuna Viators
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Posted - 2006.08.20 16:05:00 -
[19]
Originally by: Brisi Once enough whiners leave, EVE will get back to normal and everyone will be happy.
If enough whiners leave, General Discussion, Ship&Modules, Missions will barely have any threads. _______________________________________________
CCP please hold my hand. I suck at Eve and I can't compete with other players in a multiplayer environment. |

Darktec
Caldari QUANT Corp.
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Posted - 2006.08.20 16:17:00 -
[20]
Originally by: Cattie Bri I'm interested in anybody who is leaving because of all the server crashes that have been happening.
Stories of losses...
Stories of "hurry up and wait" on petitions...
GM "excuses"...
How fed up are you about the customer service (or lack of)...
Been playing over 4 months, no plans on leaving anytime soon. All the kiddies crying about the lag and pititions need to just GBTW ( yes i went there )
On a side note, i used to use the name Cattie Brie in SWG ( yes male playing a female ) it was a rolling joke in my old clan.
Just keep playing, CCP has proven better than most MMO companys in 4 months than years at other companys, including Blizzard, SOE, Turbine.... the list goes on.
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Gibmundur
Amarr Celestial Apocalypse
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Posted - 2006.08.20 16:18:00 -
[21]
Im fed up, goodbye!
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Ather Ialeas
Viziam
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Posted - 2006.08.20 16:20:00 -
[22]
I was here when RMR was deployed (I was quite a nublet back then too). After experiencing that I wouldn't worry even if the server crashed once every five minutes for a week. ------- I'm not an alt. |

Lardarz B'stard
Amarr Out Of Exile
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Posted - 2006.08.20 16:20:00 -
[23]
Just because you pay a monthly fee for a service doesn't mean it automatically has to be perfect.
I pay a monthly fee for my car insurance. I know if I claim on it they will do everything they can to wriggle out of it. I pay a licence fee for BBC TV, and hardly ever watch it because the majority of TV is rubbish. I pay monthly for a mobile phone that I can't use on top of a big hill in the highlands of scotland.
I don't give a toss that eve has the occasional hiccup and there are sometimes server issues. The game is great and totally worth the money. If I didn't like it I would play something else and not pay. I won't be quitting just because there are some server issues from time to time.
 Exiles Recruitment |

Angry Alt
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Posted - 2006.08.20 16:25:00 -
[24]
Originally by: Lardarz B'stard Just because you pay a monthly fee for a service doesn't mean it automatically has to be perfect.
I pay a monthly fee for my car insurance. I know if I claim on it they will do everything they can to wriggle out of it. I pay a licence fee for BBC TV, and hardly ever watch it because the majority of TV is rubbish. I pay monthly for a mobile phone that I can't use on top of a big hill in the highlands of scotland.
I don't give a toss that eve has the occasional hiccup and there are sometimes server issues. The game is great and totally worth the money. If I didn't like it I would play something else and not pay. I won't be quitting just because there are some server issues from time to time.
I agree, don't pay for it if you don't want it. The problem I see is that people want to play but as of late, the cluster has not exactly been stable.
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Fuujin
Hadean Drive Yards
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Posted - 2006.08.20 16:29:00 -
[25]
What a bunch of crybabies. I think i hate the people on here who think that since they pay a monthly fee they expect flawless service. This is the real world people things don't work that way, issues come up. Throwing hissy fits isn't going to get you anywhere.
Relax, CCP is working on the issue, it's not always simple, they can't just fire up a program that tells them how to easily fix each bump in the road.
So either cancel your account or wait a bit for them to sort it out. Set a long skill to train and go enjoy the end of summer perhaps. _______________
The sword has to be more than a simple weapon; it has to be an answer to life's questions
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hendo001
Caldari Quantum Tech Mining
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Posted - 2006.08.20 16:54:00 -
[26]
I think this thread should be locked. Its just pure flame bait.
The devs are doing a fantastic job.
So let them get on with it instead of having to come here to post about ur whining ffs.
QTM is currently recruiting miners and haulers convo me or send an evemail in game Visit our forums Linkage
Link removed - Wrangler |

000Hunter000
Gallente Dummy Inc.
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Posted - 2006.08.20 16:54:00 -
[27]
Let people leave, tbh i think i liked eve better when it wasn't so crowded and people were more friendly in empire space 
If u are leaving u can offcourse escrow me ur stuff, just send me an evemail if u have  Banner will be updated shortly |

Sean Dillon
Caldari Shadows of the Dead Knights Of the Southerncross
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Posted - 2006.08.20 16:55:00 -
[28]
Leaving because of the crashes would be silly, but I think its time for CCP to give us some of refund by an extra day of playing time added to our subcrition.
After all most of us spend a monthly fee to play eve, and for that money I expect a near perfect service counting that the servers are already down for 1 hour daily. That during those other 23 hours it would work perfectly. This summer I lost 24 hours in gametime due the many crashes that occured so it wouldn't be that silly to refund the players with extra playtime (a day added to subcrition). Its not much but at current moment CCP doesn't do much about it either.
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Angry Alt
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Posted - 2006.08.20 16:56:00 -
[29]
Originally by: Fuujin Maybe i understand that nothing on this planet is perfect and we are only humans. No other company is doing something this big. Look at WoW, they have much more limited numbers per server and they still have issues and lag out the wazoo. Point is stop feeling you're all high and mighty and either stop whinning because it's not going to change ANYTHING or go cancel your account.
Right, so pay for your account and EXPECT below-average performance or quit, LOL. After playing for years, I've never seen EVE is such an unstable state. So I should 'just put up with it' now? No, it needs to be said that the status of the server(s) is nothing like it used to be and that CCP needs to fix the problem.
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Fuujin
Hadean Drive Yards
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Posted - 2006.08.20 16:57:00 -
[30]
Edited by: Fuujin on 20/08/2006 16:59:58 Yeah CCP! we want our 50 cents back! %#$%@
Boy i hope this thread gets locked by the devs soon.
Below average service? Because you crashed a few times and missed maybe an hour or two of gameplay this month? Be realistic here, if it had been several days then you'd have a reason to complain. Are you that bored at home thatyou have nothing else to complain about? How long have you been there, I've been ehre since beta 4 and after retail we had much bigger issues then the server crashing a few times a month. Markets being down for over a day for one, extreme lag another, CONSTANT crashes a third. Get over it, it's much nicer now. Just another bump in the road. _______________
The sword has to be more than a simple weapon; it has to be an answer to life's questions
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Angry Alt
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Posted - 2006.08.20 16:59:00 -
[31]
Originally by: 000Hunter000 Let people leave, tbh i think i liked eve better when it wasn't so crowded and people were more friendly in empire space 
If u are leaving u can offcourse escrow me ur stuff, just send me an evemail if u have 
Some people may leave because of 'this' incident, but many will stay. It is the frequency that this is happeninig that will cause people to leave. You pay for a game that's up 23/7, why not expect the same?
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hendo001
Caldari Quantum Tech Mining
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Posted - 2006.08.20 16:59:00 -
[32]
Originally by: Fuujin Yeah CCP! we want our 50 cents back! %#$%@
Boy i hope this thread gets locked by the devs soon.
yeah i hope so too its fueling the fire of the trolls.
leave em be and ignore them, maybe they will quit eve too and then the servers will be fine  QTM is currently recruiting miners and haulers convo me or send an evemail in game Visit our forums Linkage
Link removed - Wrangler |

hendo001
Caldari Quantum Tech Mining
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Posted - 2006.08.20 17:01:00 -
[33]
Originally by: Angry Alt
Originally by: 000Hunter000 Let people leave, tbh i think i liked eve better when it wasn't so crowded and people were more friendly in empire space 
If u are leaving u can offcourse escrow me ur stuff, just send me an evemail if u have 
Some people may leave because of 'this' incident, but many will stay. It is the frequency that this is happeninig that will cause people to leave. You pay for a game that's up 23/7, why not expect the same?
well tbh the server still trains our skills even though its down.
Hopefully with the dragon patch it might help with the server crashes.......
Hopefully...
QTM is currently recruiting miners and haulers convo me or send an evemail in game Visit our forums Linkage
Link removed - Wrangler |

Angry Alt
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Posted - 2006.08.20 17:04:00 -
[34]
Edited by: Angry Alt on 20/08/2006 17:06:13
Originally by: Fuujin Edited by: Fuujin on 20/08/2006 16:59:28 Edited by: Fuujin on 20/08/2006 16:58:14 Yeah CCP! we want our 50 cents back! %#$%@
Boy i hope this thread gets locked by the devs soon.
Below average service? Because you crashed a few times and missed maybe an hour or two of gameplay this month? Be realistic here, if it had been several days then you'd have a reason to complain. Are you that bored at home thatyou have nothing else to complain about? How long have you been there, I've been ehre since beta 4 and after retail we had much bigger issues then the server crashing a few times a month. Markets being down for over a day for one, extreme lag another, CONSTANT crashes a third. Get over it, it's much nicer now. Just another bump in the road.
Oh how I wish it was as simple as "few times and missed maybe an hour or two of gameplay this month". It has lately been much more. When paying for a service you expect delivery. Because it's an MMO doesn't make it special.
Uptime is key to running any business. When EVE is down, it literally costs players money for that time. EVE is not unlike other businesses, and playtime should be maintained as expected (and paid for).
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Matthew
Caldari BloodStar Technologies
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Posted - 2006.08.20 17:05:00 -
[35]
Originally by: Angry Alt If I can't play for a day or two a month, that costs me money wiht no service and CCP still get's the money. Would 'enter company name here' do business if they paid for 30-31 days of service and got 28-29 days worth?
It's a case of "you get what you pay for". Business-grade services cost a lot more because that sort of reliability is required. Your average home consumer would not pay enough to supply a business-grade service, so they are provided with a cheaper service, with a lower reliability. It's a model that's seen in practically every service industry, and many goods industries too.
If you want a version of Eve with 5-nines reliability (99.999%, the sort of thing serious businesses pay through the nose for), then you'd probably need subs to go up to ú100+ per month. I can't see many people signing up for that server.
Originally by: Angry Alt Some people may leave because of 'this' incident, but many will stay. It is the frequency that this is happeninig that will cause people to leave. You pay for a game that's up 23/7, why not expect the same?
You should read the EULA/Terms of Service again. You are not paying for a service with 23/7 uptime. ------- There is no magic Wand of Fixing, and it is not powered by forum whines. |

Jim McGregor
Caldari
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Posted - 2006.08.20 17:06:00 -
[36]
Originally by: Sharkbait we are sry about the current server issues and they are being looked into. we are doing everything possible and they will be resolved asap.
once again sry 
I think you guys are almost too nice sometimes...some "customers" doesnt deserve to be treated with respect if they cant act respectfully themselfs.
Yes, Eve has stability problems, but people cant really ask for more than devs working hard on fixing it.
I know you will solve it, its just a matter of time.
--- Eve Wiki | Eve Tribune | Eve Pirate |

Fuujin
Hadean Drive Yards
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Posted - 2006.08.20 17:07:00 -
[37]
As someone pointed out, go to your account details and cacel, do it now.
But i know you wont, you're only here to whine whine and whine in the hopes that magically they can fix this issue in the next 10 min. Guess what, we all want that, some of us however have a little intelligence and patience. CCP said they're working on it, they didn't say "suck it up cupcake and deal with it", they apologized for the inconveniece and hope to have it fixed as soon as they can.
So do or do not and stop whining. _______________
The sword has to be more than a simple weapon; it has to be an answer to life's questions
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nahtoh
Caldari Bull Industries
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Posted - 2006.08.20 17:10:00 -
[38]
Originally by: Angry Alt
Originally by: 000Hunter000 Let people leave, tbh i think i liked eve better when it wasn't so crowded and people were more friendly in empire space 
If u are leaving u can offcourse escrow me ur stuff, just send me an evemail if u have 
Some people may leave because of 'this' incident, but many will stay. It is the frequency that this is happeninig that will cause people to leave. You pay for a game that's up 23/7, why not expect the same?
Theres the door naff off if it annoys you that much...
Stuff breaks sometimes and sometimes it not easy to find and fix it...deal with it or don't, the choice is yours... ========= "I am not saying there should be capital punishment for stupidity, but why can`t we just take the safety labels off everything and let the problem fix its self |

Hellspawn01
Amarr
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Posted - 2006.08.20 17:11:00 -
[39]
IŠm playing eve for nearly 3 years now. What are some hours without eve in all that time compared to the flawless time when it ran without any trouble? If you leave, say goodbye, donate your stuff to some small dude and cancel your subscribtion. No point in asking if someone will leave cuz if they did, then they wont read this anyway 
IŠm gonna stay till the server burns down.
Ship lovers click here |

Qahlan
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Posted - 2006.08.20 17:13:00 -
[40]
Originally by: Matthew
Originally by: Angry Alt If I can't play for a day or two a month, that costs me money wiht no service and CCP still get's the money. Would 'enter company name here' do business if they paid for 30-31 days of service and got 28-29 days worth?
It's a case of "you get what you pay for". Business-grade services cost a lot more because that sort of reliability is required. Your average home consumer would not pay enough to supply a business-grade service, so they are provided with a cheaper service, with a lower reliability. It's a model that's seen in practically every service industry, and many goods industries too.
If you want a version of Eve with 5-nines reliability (99.999%, the sort of thing serious businesses pay through the nose for), then you'd probably need subs to go up to ú100+ per month. I can't see many people signing up for that server.
Originally by: Angry Alt Some people may leave because of 'this' incident, but many will stay. It is the frequency that this is happeninig that will cause people to leave. You pay for a game that's up 23/7, why not expect the same?
You should read the EULA/Terms of Service again. You are not paying for a service with 23/7 uptime.
Well said. Overall I would say the balance between price and quality is pretty ok.
However ... Some of the old timers have told me they been trough several problem periods like the one we had a while back. It would be nice to see them get something for being loyal and sticking with eve. Some nice new little ingame toy that one could only use with high level skills, hard to get ships or something else you do not easely get on accounts under a year or a year and a half old. And for those who find this unfair to newer players. Well if we stick with it we can get to use that same toy too. Right.
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hendo001
Caldari Quantum Tech Mining
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Posted - 2006.08.20 17:13:00 -
[41]
Originally by: Hellspawn01 IŠm playing eve for nearly 3 years now. What are some hours without eve in all that time compared to the flawless time when it ran without any trouble? If you leave, say goodbye, donate your stuff to some small dude and cancel your subscribtion. No point in asking if someone will leave cuz if they did, then they wont read this anyway 
IŠm gonna stay till the server burns down.
LOL i'll stay as long as eve is still running, my only regret is not starting the game sooner  
QTM is currently recruiting miners and haulers convo me or send an evemail in game Visit our forums Linkage
Link removed - Wrangler |

Captain Hudson
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Posted - 2006.08.20 17:14:00 -
[42]
i for one have not had a bad time with the crashes because i seem to keep missing them when im logged off which is a good thing i guess. But if you think this is bad wait for patch day/week mate
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keiichi chan
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Posted - 2006.08.20 17:14:00 -
[43]
Im not leaving because of the recently Server Crashes, im just leaving for a while cuz, eve dosent work anymore with Cedega :/
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Jim McGregor
Caldari
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Posted - 2006.08.20 17:15:00 -
[44]
Edited by: Jim McGregor on 20/08/2006 17:15:41
Originally by: Qahlan
However ... Some of the old timers have told me they been trough several problem periods like the one we had a while back. It would be nice to see them get something for being loyal and sticking with eve. Some nice new little ingame toy that one could only use with high level skills, hard to get ships or something else you do not easely get on accounts under a year or a year and a half old. And for those who find this unfair to newer players. Well if we stick with it we can get to use that same toy too. Right.
Right. Give presents to the whiners...you think they are staying as a nice gesture to ccp? No. They are staying because they love the game.
Seriously, if Eve isnt reward enough, I suggest they leave the game.
--- Eve Wiki | Eve Tribune | Eve Pirate |

Angry Alt
|
Posted - 2006.08.20 17:15:00 -
[45]
Originally by: Matthew
Originally by: Angry Alt If I can't play for a day or two a month, that costs me money wiht no service and CCP still get's the money. Would 'enter company name here' do business if they paid for 30-31 days of service and got 28-29 days worth?
It's a case of "you get what you pay for". Business-grade services cost a lot more because that sort of reliability is required. Your average home consumer would not pay enough to supply a business-grade service, so they are provided with a cheaper service, with a lower reliability. It's a model that's seen in practically every service industry, and many goods industries too.
If you want a version of Eve with 5-nines reliability (99.999%, the sort of thing serious businesses pay through the nose for), then you'd probably need subs to go up to ú100+ per month. I can't see many people signing up for that server.
Originally by: Angry Alt Some people may leave because of 'this' incident, but many will stay. It is the frequency that this is happeninig that will cause people to leave. You pay for a game that's up 23/7, why not expect the same?
You should read the EULA/Terms of Service again. You are not paying for a service with 23/7 uptime.
I'm quite familiar with the EULA, thank you. I and everyone else pays for a service. What would you say is EVE is only open ONE day a month? Hypothetical and extreme for sure but it could possibly happen. Would you pay for 1/30 of the service that you should be getting?
If the service that WE ARE paying for is down so regularly (not including scheduled DT), why should we all pay the same?
We know about scheduled DT, and that's fine. It's the unscheduled DT that robs us of money. If we can't login when we want to (during non-DT hours), what's the point of paying full price?
Lately, DT has been random and frequent, yet nothing has been done to fix the fundamental problems with the game.
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Fuujin
Hadean Drive Yards
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Posted - 2006.08.20 17:17:00 -
[46]
Why are you still here? _______________
The sword has to be more than a simple weapon; it has to be an answer to life's questions
|

Pardack
Caldari State War Academy
|
Posted - 2006.08.20 17:19:00 -
[47]
Edited by: Pardack on 20/08/2006 17:19:28
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Jim McGregor
Caldari
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Posted - 2006.08.20 17:19:00 -
[48]
Originally by: Angry Alt
I'm quite familiar with the EULA, thank you. I and everyone else pays for a service. What would you say is EVE is only open ONE day a month? Hypothetical and extreme for sure but it could possibly happen. Would you pay for 1/30 of the service that you should be getting?
If the service that WE ARE paying for is down so regularly (not including scheduled DT), why should we all pay the same?
We know about scheduled DT, and that's fine. It's the unscheduled DT that robs us of money. If we can't login when we want to (during non-DT hours), what's the point of paying full price?
Lately, DT has been random and frequent, yet nothing has been done to fix the fundamental problems with the game.
They already have people working around the clock to fix this (probably). What else do you want? Are you seriously going to request a few dollars back because you couldnt play the game when you wanted? Do you have any idea how childish that is?
You think mmorpg's are like renting a car or something? You dont seem to realize the difference. You probably dont think there should even be a difference. But there is, and always will be. Computer games like this are extreamly complicated and you really need to have some patience and understanding when it comes to things like this. Or quit.
--- Eve Wiki | Eve Tribune | Eve Pirate |

Edvard Godspeed
Caldari Deep Core Mining Inc.
|
Posted - 2006.08.20 17:28:00 -
[49]
Originally by: Angry Alt I'm quite familiar with the EULA, thank you. I and everyone else pays for a service. What would you say is EVE is only open ONE day a month? Hypothetical and extreme for sure but it could possibly happen. Would you pay for 1/30 of the service that you should be getting?
If the service that WE ARE paying for is down so regularly (not including scheduled DT), why should we all pay the same?
We know about scheduled DT, and that's fine. It's the unscheduled DT that robs us of money. If we can't login when we want to (during non-DT hours), what's the point of paying full price?
Lately, DT has been random and frequent, yet nothing has been done to fix the fundamental problems with the game and we still pay the same price for less service.
I think you're only familiar with that an EULA exist. Let me help you
Originally by: EULA
NO WARRANTIES The Software, System, Game and all Game Content, and all other services and material provided in connection therewith, are provided "AS IS," with all faults, and without warranty of any kind. You assume all risk of use and all risk associated with accessing the System and playing the Game.
CCP disclaims all warranties, whether express or implied, including without limitation the warranties of merchantability, fitness for particular purpose and non-infringement. There is no warranty against interference with your enjoyment of the Game. CCP does not warrant that the operation of the System or your access to the System, or that your use of the Software, will be uninterrupted or error-free, nor that the System or Software will be compatible with your hardware and software.
While CCP attempts to have the System available at most times, CCP does not guarantee that the System will always be available, or that the System will not become unavailable during Game play. The System may become unavailable for a number of reasons, including without limitation during the performance of maintenance to the System, for the implementation of new software, for emergency situations and due to equipment or telecommunications failures.
If you feel robbed cause of a few server problems then you should stay out of MMORPGS in general, they are probablty not your type of game.
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Hydrian Alante
The Loot Company
|
Posted - 2006.08.20 17:28:00 -
[50]
Hm I lost nothing due to recent crashes.
But even then... IŠm just to addicted.
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Angry Alt
|
Posted - 2006.08.20 17:30:00 -
[51]
Edited by: Angry Alt on 20/08/2006 17:31:39
Originally by: Jim McGregor
Originally by: Angry Alt
I'm quite familiar with the EULA, thank you. I and everyone else pays for a service. What would you say is EVE is only open ONE day a month? Hypothetical and extreme for sure but it could possibly happen. Would you pay for 1/30 of the service that you should be getting?
If the service that WE ARE paying for is down so regularly (not including scheduled DT), why should we all pay the same?
We know about scheduled DT, and that's fine. It's the unscheduled DT that robs us of money. If we can't login when we want to (during non-DT hours), what's the point of paying full price?
Lately, DT has been random and frequent, yet nothing has been done to fix the fundamental problems with the game.
They already have people working around the clock to fix this (probably). What else do you want? Are you seriously going to request a few dollars back because you couldnt play the game when you wanted? Do you have any idea how childish that is?
You think mmorpg's are like renting a car or something? You dont seem to realize the difference. You probably dont think there should even be a difference. But there is, and always will be. Computer games like this are extreamly complicated and you really need to have some patience and understanding when it comes to things like this. Or quit.
I don't want any money back, how childish is that? LOL @ your post. Complicated or not, CCP agrees to provide service to player, since that isn't happening on a daily basis and that is not happening. Not even close. Complicated? I think not, EVE was running fine a few months ago with less players. It's the fact that CCP doesn't face the fact that they have to do major re-structing of the game and client, and that for whatever reason is hindering progress. Stop coding now and improve on performance. It will retain current players and encourage new players. Hiding behind excuses and partial posts won't fix the fundamental player problem. People will keep coming. Fix the structural and performance problems before anything else.
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Jim McGregor
Caldari
|
Posted - 2006.08.20 17:34:00 -
[52]
Edited by: Jim McGregor on 20/08/2006 17:34:34
Originally by: Angry Alt
It's the fact that CCP doesn't face the face that they have to do major re-structing of the game and client, and that for whatever reason is hindering progress. Stop coding now and improve on performance. It will retain current players and encourage new players. Hiding behind excuses and partial posts won't fix the fundamental player problem. People will keep coming. Fix the structural and performance problems before anything else.
Yes, of course you know better than the creators of the game what needs to be done in this situation. You are like a backseat driver that cant stop giving advice without even having a drivers license. Seriously, you are getting on my nerves...I really dont understand how you can think for a second that you know better than the devs what needs to be done. I dont get it.
--- Eve Wiki | Eve Tribune | Eve Pirate |

Itzena
Amarr OtakuDyne Corporation
|
Posted - 2006.08.20 17:41:00 -
[53]
Originally by: Jim McGregor
Leaving as "revenge" is pretty stupid.. the only one losing out is you. :) Soon Eve will be back to normal im sure.
No, I'm pretty sure CCP is losing out on the monthly subs money as well.  -- I want my people to reclaim their rightful place in the galaxy... I want a rebirth of glory, a renaissance of power... I want us to be what we used to be. |

Jim McGregor
Caldari
|
Posted - 2006.08.20 17:43:00 -
[54]
Originally by: Itzena
Originally by: Jim McGregor
Leaving as "revenge" is pretty stupid.. the only one losing out is you. :) Soon Eve will be back to normal im sure.
No, I'm pretty sure CCP is losing out on the monthly subs money as well. 
Im sure they survive. 
--- Eve Wiki | Eve Tribune | Eve Pirate |

oniplE
|
Posted - 2006.08.20 17:46:00 -
[55]
Originally by: Amerame Get real, 15$ a month to play a MMO, you'd get 2, say 3 beers for that price. The problem is that you'd need to get 100 ou 200$ a month to satisfy the loudest whiners and for this price no one would be playing. 1 or 2 days a month of unavailability is quite acceptable I think, and quite average for the MMO's industry.
5$-7.5$ for one beer? Thats just.. horrible..i'd call the police and file a complaint for beer crimes against humanity..
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Argenton Sayvers
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Posted - 2006.08.20 18:18:00 -
[56]
Reading this thread, i decided that i have been wasting my live. I should really be coding bugged messes of MMORPGs. People seem to actually enjoy getting kicked in the face. I really start to understand why WoW is such a success now. People on drugs lose all self-respect.
I just cannot believe that in a thread were a dev had the courage to apologize for unacceptable level of service, there is still so much slime. Thanks for letting me know that world domination is still possible - there are more then enough people willing to sell their soul and their dignity ;)
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Jim McGregor
Caldari
|
Posted - 2006.08.20 18:20:00 -
[57]
Originally by: Argenton Sayvers Reading this thread, i decided that i have been wasting my live. I should really be coding bugged messes of MMORPGs. People seem to actually enjoy getting kicked in the face. I really start to understand why WoW is such a success now. People on drugs lose all self-respect.
I just cannot believe that in a thread were a dev had the courage to apologize for unacceptable level of service, there is still so much slime. Thanks for letting me know that world domination is still possible - there are more then enough people willing to sell their soul and their dignity ;)
I have no idea what you are saying.. but maybe its for the best. :)
--- Eve Wiki | Eve Tribune | Eve Pirate |

Matthew
Caldari BloodStar Technologies
|
Posted - 2006.08.20 18:25:00 -
[58]
Originally by: Argenton Sayvers Reading this thread, i decided that i have been wasting my live. I should really be coding bugged messes of MMORPGs. People seem to actually enjoy getting kicked in the face. I really start to understand why WoW is such a success now. People on drugs lose all self-respect.
I just cannot believe that in a thread were a dev had the courage to apologize for unacceptable level of service, there is still so much slime. Thanks for letting me know that world domination is still possible - there are more then enough people willing to sell their soul and their dignity ;)
Maybe it's because they do keep us informed, do apologise, and do work hard to fix things, that people are prepared to defend them against angry rants?
There is a world of difference between problems occuring despite people doing the best, and problems occuring because people can't be bothered. ------- There is no magic Wand of Fixing, and it is not powered by forum whines. |

Argenton Sayvers
|
Posted - 2006.08.20 18:36:00 -
[59]
Edited by: Argenton Sayvers on 20/08/2006 18:37:46 The OP was rather civil compared to the problems eve is currently facing. Server crashes + GM situation + lag + bugs. For a rant to be inapropriate in this situation, it would have to include death threats to the devs.
There is a relationship between devs and customers - without them no eve, without us noone who would share their vision (or pay for it). I am part of it, as is the OP, and every whiner here.
I and many others feel that the service right now (on many levels, not just server crashes as i they dont really affect me much) is terrible enough to warrant angry complaints. Without them, how are the devs going to know for sure that people dont think "its a problem, like stabs and instas" but "its a problem, fix it NOW, or its no longer worth it at all". Without preasure, no improvement. And the devs dont exactly look like whiney psychos who jump of a bridge when you say that wow is better then eve. If you really want to help them, do something useful. So stop anti-whining, and go do something useful, like bughunting on the testserver.
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2TiCs
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Posted - 2006.08.20 18:36:00 -
[60]
Quote: Are you leaving because of server crashes?
Leave the mmorpg with best comunication between players and devs I've played, because they can't fix everything at once? Not a ******* chance.
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FireFoxx80
Caldari E X O D U S Imperial Republic Of the North
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Posted - 2006.08.20 18:36:00 -
[61]
I think what he meant was: Shame on you all for continuing to whine, even when the devs give apologies.
Many other MMO's have little/no response from the devs when unexpected downtime/bugs come into play.
What I do the rest of the time. |

Xelios
Minmatar Rampage Eternal
|
Posted - 2006.08.20 18:48:00 -
[62]
Quote: Stop coding now and improve on performance.
You do realize that a graphics artist or AI programmer would have no clue how to fix network problems right? That's why they can work on content while optimizing performance, not everyone at CCP has the same skills and job description. 
The new BFG.
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Pesadel0
|
Posted - 2006.08.20 19:14:00 -
[63]
Originally by: Cattie Bri I'm interested in anybody who is leaving because of all the server crashes that have been happening.
Stories of losses...
Stories of "hurry up and wait" on petitions...
GM "excuses"...
How fed up are you about the customer service (or lack of)...
I loled ,good joke.
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Jim McGregor
Caldari
|
Posted - 2006.08.20 19:24:00 -
[64]
Originally by: Argenton Sayvers Edited by: Argenton Sayvers on 20/08/2006 18:37:46 The OP was rather civil compared to the problems eve is currently facing. Server crashes + GM situation + lag + bugs. For a rant to be inapropriate in this situation, it would have to include death threats to the devs.
There is a relationship between devs and customers - without them no eve, without us noone who would share their vision (or pay for it). I am part of it, as is the OP, and every whiner here.
I and many others feel that the service right now (on many levels, not just server crashes as i they dont really affect me much) is terrible enough to warrant angry complaints. Without them, how are the devs going to know for sure that people dont think "its a problem, like stabs and instas" but "its a problem, fix it NOW, or its no longer worth it at all". Without preasure, no improvement. And the devs dont exactly look like whiney psychos who jump of a bridge when you say that wow is better then eve. If you really want to help them, do something useful. So stop anti-whining, and go do something useful, like bughunting on the testserver.
There is no need for a whip when the slaves are working.
--- Eve Wiki | Eve Tribune | Eve Pirate |

Damfoose
FISKL GUARDS Freelancer Alliance
|
Posted - 2006.08.20 20:14:00 -
[65]
Well ive been playing almost a year, I will agree its been laggy and crashed more in recent times but on a whole its damn good and im not even thinking of cancelling, to be honest im thinkng of starting another account to set of in another direction. I love eve its my mistress and you can ask my other half she calls it my mistress as well, Me hugs eve 
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Matthew
Caldari BloodStar Technologies
|
Posted - 2006.08.20 22:06:00 -
[66]
Originally by: Argenton Sayvers I and many others feel that the service right now (on many levels, not just server crashes as i they dont really affect me much) is terrible enough to warrant angry complaints. Without them, how are the devs going to know for sure that people dont think "its a problem, like stabs and instas" but "its a problem, fix it NOW, or its no longer worth it at all". Without preasure, no improvement.
But pressure will also not make the problem fundamentally easier to solve. From the posts of several dev's on the subject, it should already be obvious that they consider the current situation a Grade A Critical problem. There's no extra priority to push it to, more angry complaints are not going to create more hours in the day for them to work.
Valar has posted to state that he'd identified causes of the server troubles, and put fixes into the patch on Tuesday. Yet people still complain loudly. The Dragon patch has been stated to contain many fixes and optimisations to server and client, yet people still complain that nothing is being done to improve matters. Dev claims are dismissed as PR, or outright lies, to allow them to continue their ranting.
Originally by: Argenton Sayvers And the devs dont exactly look like whiney psychos who jump of a bridge when you say that wow is better then eve.
No, but if the noise coming from the community is incessent whining about things they've already fixed, are in the process of fixing, or have already explained why it can't be fixed, then they're inevitably going to start tuning out the community. In the end, it'll just result in the really important complaints being drowned in the mass of whines. ------- There is no magic Wand of Fixing, and it is not powered by forum whines. |

DigitalCommunist
Evolution Band of Brothers
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Posted - 2006.08.20 22:10:00 -
[67]
I hope you realize whining because you can't play means you care, making any threats to quit sound empty.
Purchasing Complex Fullerene Shards, contact me ingame. |

Miss Overlord
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Posted - 2006.08.20 22:19:00 -
[68]
mmmm i just paid for another account - ah well im happy
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Kweel Nakashyn
Minmatar Aeden
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Posted - 2006.08.20 22:33:00 -
[69]
Originally by: Onmarr Shan I'm happy. I'm first.
If you are leaving, can I have your stuff please?
:)
+1
The one who tell me which multiplayer game have no bugs win a cookie.
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Chrisb6122
Gallente Slaves to humanity
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Posted - 2006.08.20 22:45:00 -
[70]
Originally by: Matthew was stuff
/me wonders why u don't talk ingame anymore 
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Red Ochre
|
Posted - 2006.08.20 22:46:00 -
[71]
Originally by: Seduceress This is not a "revenge" issue...
This is a "why pay for a service when it only gets worse by the day"...
This is a "why work you butt off to pay for something and then loose it all because their server crashes and they just tell you to wait until THEY decide THEY are gonna get off their a** and do something about it" ALL FOR A MONTHLY FEE...
first, who is they? second if you are working your butt off to pay for this game or to make isk ingame to aquire things you shouldnt be playing, let alone posting. this is a game, with games come problems, if you are so wrapped up in the eve world you need to cancel and enjoy real life 24/7 for a few years to regain your perspective. what was the point of your post? |

Nyphur
Pillowsoft Interstellar Starbase Syndicate
|
Posted - 2006.08.20 23:09:00 -
[72]
Yeah, I'm quitting and taking my 19,423 accounts with me!
Auctioning a rare item, the only remote HULL repairers in the game. Don't miss out, this chance won't come again. |

Riho
Mercenary Forces
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Posted - 2006.08.20 23:15:00 -
[73]
well, most ppl whineing here have no clue how computers and servers work... if they did.. theyd understand why they crash sometimes....like overload on some systems or the server didnt boot up whit full recourses and stuff.
server admin can be a hell of a job sometimes... im glad im not.. i just make stupid programs that dont work and crash the servers :P
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Riho
Mercenary Forces
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Posted - 2006.08.20 23:19:00 -
[74]
Edited by: Riho on 20/08/2006 23:19:18
Originally by: Kweel Nakashyn
Originally by: Onmarr Shan I'm happy. I'm first.
If you are leaving, can I have your stuff please?
:)
+1
The one who tell me which multiplayer game have no bugs win a cookie.
ill give a freaking PIE if someone points to a perfect mmo whit no bugs, no server issues, no downtime couse of crashes, gms as good as EVE ones.
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Kim Chee
Caldari
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Posted - 2006.08.20 23:43:00 -
[75]
Hmmmm, most MMO's are incredibly complex software systems with millions of lines of code. Most of them are developed using tools which, themselves, are designed with millions of lines of code. Most of them are also run atop operating systems which, you guessed it, are composed of millions of lines of code and built using those same development tools. Oh yes, don't forget that the firmware that's embedded in the hardware which runs the operating system is ALSO a few hundred thousand lines of code... probably written using those same development tools.
A bug in the OS might cause a crash. A bug in the hardware might cause the OS to crash, which will crash the game. A bug in the development tool might produce a bug in the game, OS, or firmware. Of course, there's plent of room for bugs in the game itself.
Ok, so EVE has a good sized collection of bugs. So does every other MMO I've played. So do most of the single player games I've played. Even console games, which are written for KNOWN hardware configurations, have the occasional bug (GTA3 on the PS2 crashes if you explode while crossing a zone boundry).
Long story short, will you quit writing because every now and then, your pencil lead breaks? Stop driving a car because the wheels spin on ice every once in a while? Maybe you'll quit using electricity because the power company can't give you five nine's of uptime a year...
In any case, can I have your stuff?
<=----=> Vila Restal: I'm entitled to my opinion. Kerr Avon: It is your assumption that we are entitled to it as well that is irritating.
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Laekon
Sebiestor tribe
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Posted - 2006.08.20 23:46:00 -
[76]
still better sever performance than WoW. CCP is still the best!
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WildAmishRose
Caldari Vale Heavy Industries
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Posted - 2006.08.21 00:54:00 -
[77]
Luckily I work nights, and I never have to worry about server crashes or lag. I <3 CCP, all you day shift people can continue to suffer!
In all seriousness though, It's server hiccups, It'll all work out.
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Stephen HB
Mystical Knights
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Posted - 2006.08.21 01:36:00 -
[78]
Originally by: Cattie Bri Are you leaving because of the server crashes?
No.
Next question.
----------
Signature core stabiliser II activated. This sig is immune to mod tampering! Rawr!
EVE Tracking Guide |

Sabishii
|
Posted - 2006.08.21 02:25:00 -
[79]
To the OP, and to those who complain about apologies:
Obviously, you've not bothered to read the server issues thread. ad you chosen to you would realize that the faults have been identified and workarounds are in place. Further, the faults will be patched out of existence on Tuesday.
Now quit wasting your time on the forums and get back to playing. |

Selena 001
|
Posted - 2006.08.21 02:29:00 -
[80]
Originally by: Jim McGregor
Leaving as "revenge" is pretty stupid.. the only one losing out is you. :) Soon Eve will be back to normal im sure.

Has EVE EVER been back to normal since the deployment of any content patch?

Unless your refering to normal as what we've gotten used to as its progressivly gotten worse? Nah, I'm just kidding. Eve is great. just look a the forums.  ___________
NATIONAL SARCASM DAY!! |
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Sharkbait

|
Posted - 2006.08.21 02:39:00 -
[81]
Originally by: hendo001
Hopefully with the dragon patch it might help with the server crashes.......
Dragon has a lot of stuff in it to help pervent the issues we have been having lately.
Originally by: Matthew
Originally by: Angry Alt Stop coding now and improve on performance.
You don't think that maybe they might need to do a bit of coding to improve performance? 
while this is true. there is fixes, improvements and content being programed all the time. there are quite a few programmers and they all do different jobs. some code fixes, some code content and some code improvements/optimizations
i was going to lock this topic also, but i read a lot of good things and positive support and decided not to.
thx peeps
|
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Selena 001
|
Posted - 2006.08.21 02:44:00 -
[82]
Originally by: Sharkbait
Originally by: hendo001
Hopefully with the dragon patch it might help with the server crashes.......
Dragon has a lot of stuff in it to help pervent the issues we have been having lately.
I'm not doing this because I'm looking for trouble, but when you login the news item says that the cause hasn't been identified. How can you fix something that hasn't been identified as the problem?
Sorry...  ___________
NATIONAL SARCASM DAY!! |

Kai Jyokoroi
133rd Ghost Wing R i s e
|
Posted - 2006.08.21 02:56:00 -
[83]
Edited by: Kai Jyokoroi on 21/08/2006 02:56:59 Angry Alt, tell me - how much experience do you have of running the largest concurrent internet gaming database there is? Do you know the technical difficulties inherent in dealing with 25,000 concurrent users on the single largest multiplayer shard in the world, whilst all the while developing fresh content?
Unless you have, then seriously man, shut UP. You sound like a child. Occasional 30 minute outages are the price you pay for being in a totally unique environment such as this one. You don't have to pay them those 15 euros a month, you know. Just stop paying for your account. The lag decreases because of less users online, you get to make your grand toys-out-of-the-pram gesture - everyone is happy. Eve would be better off without you. _____________ The day I receive my first moderator forum-sig hijack is the day I realise I have won Eve.
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Audri Fisher
Caldari The Keep THE R0CK
|
Posted - 2006.08.21 05:29:00 -
[84]
Originally by: Kai Jyokoroi Edited by: Kai Jyokoroi on 21/08/2006 02:56:59 Angry Alt, tell me - how much experience do you have of running the largest concurrent internet gaming database there is? Do you know the technical difficulties inherent in dealing with 25,000 concurrent users on the single largest multiplayer shard in the world, whilst all the while developing fresh content?
Unless you have, then seriously man, shut UP. You sound like a child. Occasional 30 minute outages are the price you pay for being in a totally unique environment such as this one. You don't have to pay them those 15 euros a month, you know. Just stop paying for your account. The lag decreases because of less users online, you get to make your grand toys-out-of-the-pram gesture - everyone is happy. Eve would be better off without you.
"Occasional 30 minute outages are the price you pay for being in a totally unique environment such as this one."
Ever played SWG? try 3-4 hours....
Eve is easily the most stable MMORPG I have played. As to the OP, you think this customer service is bad? Ackehece, the last Rifle(wo)man corrospondent for SWG, had a reply about Flamethrower petition right before the NGE, that was sent in before pub 2...... that's years, not months fellas.
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Matthew
Caldari BloodStar Technologies
|
Posted - 2006.08.21 07:48:00 -
[85]
Originally by: Chrisb6122
Originally by: Matthew was stuff
/me wonders why u don't talk ingame anymore 
I do, just haven't seen you in any of the same channels as me for ages 
Originally by: Selena 001 I'm not doing this because I'm looking for trouble, but when you login the news item says that the cause hasn't been identified. How can you fix something that hasn't been identified as the problem?
Timing is all-important here. I assume you're referring to this news article, 2006.08.20 12:21:23. There is then this post by valar, 2006.08.20 01:49:00, where the majority of the problems have had their causes and fixes identified. The only outstanding issue from that post is why the Polaris node died, and I'm sure solving that is high on Valar's list of things to do. ------- There is no magic Wand of Fixing, and it is not powered by forum whines. |

Vladimir Ilych
TMA-1
|
Posted - 2006.08.21 07:54:00 -
[86]
no
|

Crumplecorn
Gallente Aerial Boundaries Inc. Interstellar Starbase Syndicate
|
Posted - 2006.08.21 07:59:00 -
[87]
Originally by: Cattie Bri Are you leaving because of server crashes?
     I have considered quitting Eve several times for different reasons and this, or any other supposed 'customer support' issue, was never one of them. ----------
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31i73
BGG Freelancer Alliance
|
Posted - 2006.08.21 08:07:00 -
[88]
I agree, that server hiccups are annoying, and even more so, if you lose ingame assets/training because of it, and further because there apparently is no more petition system. (Judging from all the ppl competing how long ago they posted theirs)
But:
Life ( = EVE) goes on, and from what I hear, its not like its better on the other sandboxes out there. For the "go away already" -guys here, get a grip. Seems its a new player that is unfamilliar with how online games work, and venting makes you feel better about it 
|

Arcticblue2
Gallente Nordic Freelancers inc
|
Posted - 2006.08.21 08:16:00 -
[89]
Well I would not quit EVE because of the issues they have had, that is things that have affected my gameplay very little.
However I where considering quitting the game bacause of the issues of macrominers and the lack of dealings with those. Infact I changed the paymentmethods to 1 months at a time instead of 6 months because that way I could quit any time.
The issue of macrominers did affect my gameplay very much as I used to like being a miner and a producer... and ofcourse a missionrunner.
Anyway for now I will continue and have been playing for 2 years and 5 months now  ---------------------------------------------- "When I was a child, I spoke as a child, I felt as a child, I thought as a child: now that I am become a man, I have put away childish things." 1 cor. |

Peter Stuyvesant
Amarr
|
Posted - 2006.08.21 08:25:00 -
[90]
Edited by: Peter Stuyvesant on 21/08/2006 08:27:11 Edited by: Peter Stuyvesant on 21/08/2006 08:26:45 This is one of the most retarded threads ever. Made me laugh a bit, but also makes me sad.
Seriously, if you get this upset about a little instability of an online game, I seriously wonder how you're going to cope in the future with some of the terrribly cruel twists that life takes.
Anyway, I think this was my favourite:
Originally by: Argenton Sayvers Reading this thread, i decided that i have been wasting my live. I should really be coding bugged messes of MMORPGs. People seem to actually enjoy getting kicked in the face. I really start to understand why WoW is such a success now. People on drugs lose all self-respect.
I just cannot believe that in a thread were a dev had the courage to apologize for unacceptable level of service, there is still so much slime. Thanks for letting me know that world domination is still possible - there are more then enough people willing to sell their soul and their dignity ;)
Ok, let me get this straight. Because we dont get our knickers in a twist, cry and spam the forum every time there's a server outage, we're 'slime', on drugs, with no soul or dignity?
Riiiight....
Edit: ano no of course I'm not ******* leaving. Don't judge others by your own standards. Edit 2: typo
|

Zyrla Bladestorm
Minmatar Foundation Free Trade Coalition
|
Posted - 2006.08.21 08:38:00 -
[91]
CCP are easily in the top 1% of MMO developers, they talk to us, they tell us honestly what they think and they invest heavily into the game all the time, where most only spout advertising hype for upcoming paid expansions.
I've never experienced the GM's as being anything less than friendly and helpfull, albeit occasionally a little lacking in knowledge, which I can only presume is down to being too rushed off there feet answering petitions to do more training.
The server problems, while a little irritating are definetely less than has seen before and CCP have a patch coming this week that is largely designed around improving server/client performance .. I'm not worried in the slightest :)
So am I quitting because of server crashes ? definetely not  . ----- Apologies for any rambling that may have just occurred.
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Kaylana Syi
Minmatar The Nest
|
Posted - 2006.08.21 09:04:00 -
[92]
I won't be leaving EVE any time soon. Boo Hoo I had to pwn RL for a bit instead of pwn'ing someone in EVE.
Team Minmatar Carriers need Clone Vats
|

Miss Overlord
|
Posted - 2006.08.21 09:37:00 -
[93]
ill keep playing
|

Elisno
|
Posted - 2006.08.21 09:51:00 -
[94]
What gets me is the level of haters in the forums. Server crashes and bugs are annoying, but however they are part of on-line gaming. Maybe the new patch will take care of these issues.
Also all of these just leave already people i see complaining about how the lag would be better if the other complainers just left..... what the hell? one breath you defend CCP the next you're lag bashing basiclly thrashing what you are trying to defend. I live in Alabama not known for the greatest high speed internet, the only time i get laggy is after Eve has been running several hours. I'm thinking that it might be a memory issue for those who are getting the lag. Try logging out shutting down eve and restarting it cures my problems. Now as far as paying and not recieving service, well yes i think that they should do something, it doesn't have to be a refund which yes would be nice but maybe they could do something even better. I propose that CCP take the money we have lost from downtime and donate it to some short of chairty. my vote would be cancer research but i'm biased because i lost my father a few months back to cancer. Also if you want to call me a carebear go ahead i figure if we used this to do something good instead of all this negativity we might actually accomplish something. This is my frist forum post, i've only been a member of this community for about 3 weeks. In this time i have run into some really great folks who want to grow the game as well as those who see someone new and just try to steal from or kill them. thats part of the game. However the forums should be a place for rational discussions. Some people seem to have forgotten this. and to answer the question no this will not make me leave i paid for a years time a few days ago.
ok now for my personal view if anything in the post has offended you ... good because out of all the people in the world i was looking to just annoy and offend you today. my job here is done
|

Zirator
Times of Ancar R i s e
|
Posted - 2006.08.21 10:28:00 -
[95]
Rable rable rable rable rable
Can I have your stuff?
|

Andrue
Amarr
|
Posted - 2006.08.21 11:18:00 -
[96]
Originally by: Sharkbait
Originally by: hendo001
Hopefully with the dragon patch it might help with the server crashes.......
Dragon has a lot of stuff in it to help pervent the issues we have been having lately.
Originally by: Matthew
Originally by: Angry Alt Stop coding now and improve on performance.
You don't think that maybe they might need to do a bit of coding to improve performance? 
while this is true. there is fixes, improvements and content being programed all the time. there are quite a few programmers and they all do different jobs. some code fixes, some code content and some code improvements/optimizations
i was going to lock this topic also, but i read a lot of good things and positive support and decided not to.
thx peeps
What I find more worrying than server crashes is the apparent withdrawl of content and an entire gameplay. I'm referring to the courier mission issue where it seems that courier missions have been removed and there is no news on when they'll come back. In 2.5 years that is the first thing that has really made my question CCP's strategy.
Servers go bad occasionally but stay good for longer. Withdrawn content OTOH is not acceptable to me. -- (Battle hardened miner)
[Brackley, UK]
WARNING:This post may contain large doses of reality. |

Felysta Sandorn
Caldari Murder of Crows E N I G M A
|
Posted - 2006.08.21 11:39:00 -
[97]
I couldn't be bothered to read all the posts between the whiners and flamers, so I'm just going to say my piece and apologies if it's already been said.
EVE is an enormously vast universe with hundreds of thousands of subscribers, with tens of thousands of people online every day. The development team work their hardest to make the game as enjoyable as it is for every one of us, and the ISD volunteer service is a huge portion of this customer service that is being complained about.
As with any piece of electronic software, there are bugs. Every game I have ever played has had a patch release to correct something or other that was missed when the game was released. EVE is an ever changing game, and therefore with every new addition, there will be new bugs to filter out before the game is back to speed. What you are paying your monthly subscription for is for a game that gets new content and updated features on a regular basis, and a huge community that are all extremely friendly (unless you are one of these aforementioned 'whiners', then you grate on them).
I'm sure there's not a single person here that hasn't lost a ship due to an in-game problem such as lag or a server crash... The other day I lost my Armageddon because my guns didn't activate, and some anti-pirates took it upon themselves to notice me burning towards them, and took me out. I recently heard of someone CTDing in a level 4 mission in their navy raven, and logging back on in a pod.
I have two accounts with this game, and I've contemplated a third, but a student loan only goes so far. Customer service varies from experience to experience... I've personally experienced excellent customer service from the GMs, ISD, and DEVs, and I know that many of my alliance mates have also. Apart from reimbursement petitions, the customer service is fast, effective, and very friendly. That's more than I can say for any electricity, phone or broadband service I've dealt with in the past.
If you are unhappy with the service you are getting as a paying customer, don't pay. It's as simple as that, but don't come on to the forums and try to incite a riot just because you are bored.
One of the main reasons I like this community, is because it takes people to actively spend money on the service and therefore weeds out the idiots you would find on (as an example) CounterStrike, I'm sure everyone has encountered those people that sit there chanting racist and sexist obsceneties, or using cheats then swearing at you while you await the respawn timer... Most people I have been killed by, or have killed, will say 'gf' afterwards, and I've have some really good chats with some of my opponents. This is why I pay for this game.
/rant
|

Ethidium Bromide
ZEALOT WARRIORS AGAINST TERRORISTS Curatores Veritatis Alliance
|
Posted - 2006.08.21 12:03:00 -
[98]
Originally by: Seduceress This is not a "revenge" issue...
This is a "why pay for a service when it only gets worse by the day"...
This is a "why work you butt off to pay for something and then loose it all because their server crashes and they just tell you to wait until THEY decide THEY are gonna get off their a** and do something about it" ALL FOR A MONTHLY FEE...
hey there is way worse stuff in RL you are forced to pay for! health insurance and stuff. doesn't work either and nobody is even trying to improve it
nah on a serious note: nobody can say there is no customer support really, cause if there wasn't there would be no waiting time for GM responses but just a big bin for petitions. _________________________________ just because you are not paranoid doesn't mean i'm not following!
|

ALPHA12125
Gallente 0utbreak
|
Posted - 2006.08.21 12:03:00 -
[99]
Originally by: Angry Alt
I'm quite familiar with the EULA, thank you. I and everyone else pays for a service. What would you say is EVE is only open ONE day a month? Hypothetical and extreme for sure but it could possibly happen. Would you pay for 1/30 of the service that you should be getting?
If the service that WE ARE paying for is down so regularly (not including scheduled DT), why should we all pay the same?
We know about scheduled DT, and that's fine. It's the unscheduled DT that robs us of money. If we can't login when we want to (during non-DT hours), what's the point of paying full price?
Lately, DT has been random and frequent, yet nothing has been done to fix the fundamental problems with the game and we still pay the same price for less service.
You signed the eula and agreed with it when u started an account. There is a very big difference what you think you deserve and what you are entitled to get. I also think I deserve to get money without working but its not what I signed in my contract.
tbh if they decide to let the server run for 1 day each month there is nothing in the world you can do about it.
Always read what u subscribe and dont complain about it afterwards.
|

Felysta Sandorn
Caldari Murder of Crows E N I G M A
|
Posted - 2006.08.21 12:07:00 -
[100]
Originally by: Ethidium Bromide nah on a serious note: nobody can say there is no customer support really, cause if there wasn't there would be no waiting time for GM responses but just a big bin for petitions.
It's called the Reimbursement Bin, and every day, they pick one petition at random and say yes or no depending on the hilarity of the characters name/corp/alliance/situation.
|

Lazuran
|
Posted - 2006.08.21 12:17:00 -
[101]
We've read enough complaints now, but the fanboy-ism is getting even more annoying.
Stuff like "shut up if you don't have experience running a MMOG with 25.000 concurrent users", "gosh, EVE is the biggest yada yada in the universe, so diminishing service quality is fine" etc. etc.
Guys, noone cares how big Eve is, how cool you think CCP is etc. - it has nothing to do with the *expected* and *realized* quality of service, which is the only thing that counts when you are a paying customer. Fortunately, CCP has been more responsive and verbose in communication with frustrated users recently, let's hope they will keep that up and solve their current issues quickly (and then perhaps fix some several years old bugs). What I miss is a reasonable reimbursement policy, like 1 free day of game time for every day with severe problems. It is a matter of courtesy and caring for customer satisfaction, not a financial issue (neither for the customers, nor for CCP - I hope).
|

Mrmuttley
Apocalypse Enterprises
|
Posted - 2006.08.21 12:38:00 -
[102]
Well anyone whining about the servers is wrong. Dead wrong I tell you.
I would love to have server crashes. To find the system i'm in on a saturday evening lagged out . I would find that brilliant.
RL issues and service provider that doesn't know its rectum from its humerus mean I havn't been in game properly for two months :-(
But remember folks there is always someone worse off than you. We could be playing SWG  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
I am Dyslexic of Borg.
Your ass will be laminated.
Originally by: Rod Blaine
Eve is not supposed to be fair
|

Gariuys
Evil Strangers Inc.
|
Posted - 2006.08.21 12:46:00 -
[103]
Originally by: Lazuran We've read enough complaints now, but the fanboy-ism is getting even more annoying.
Stuff like "shut up if you don't have experience running a MMOG with 25.000 concurrent users", "gosh, EVE is the biggest yada yada in the universe, so diminishing service quality is fine" etc. etc.
Guys, noone cares how big Eve is, how cool you think CCP is etc. - it has nothing to do with the *expected* and *realized* quality of service, which is the only thing that counts when you are a paying customer. Fortunately, CCP has been more responsive and verbose in communication with frustrated users recently, let's hope they will keep that up and solve their current issues quickly (and then perhaps fix some several years old bugs). What I miss is a reasonable reimbursement policy, like 1 free day of game time for every day with severe problems. It is a matter of courtesy and caring for customer satisfaction, not a financial issue (neither for the customers, nor for CCP - I hope)
50 cents for you is 70.000 euros for CCP, do you have any idea how big a hit that is to their profits ( cause that's where that would come from )
And WTH cares about your bloody expectations. CCP certainly didn't do anything to warrant those expectations. You get what you get. Read the EULA.
It isn't fanboy-ism. It's called realism.
|

PeeWee Pee
|
Posted - 2006.08.21 13:04:00 -
[104]
Originally by: Lazuran We've read enough complaints now, but the fanboy-ism is getting even more annoying.
Stuff like "shut up if you don't have experience running a MMOG with 25.000 concurrent users", "gosh, EVE is the biggest yada yada in the universe, so diminishing service quality is fine" etc. etc.
Guys, noone cares how big Eve is, how cool you think CCP is etc. - it has nothing to do with the *expected* and *realized* quality of service, which is the only thing that counts when you are a paying customer. Fortunately, CCP has been more responsive and verbose in communication with frustrated users recently, let's hope they will keep that up and solve their current issues quickly (and then perhaps fix some several years old bugs). What I miss is a reasonable reimbursement policy, like 1 free day of game time for every day with severe problems. It is a matter of courtesy and caring for customer satisfaction, not a financial issue (neither for the customers, nor for CCP - I hope).
sounds like someone lost a POS
|

Twilight Moon
Minmatar eXceed Inc. Ascendant Frontier
|
Posted - 2006.08.21 13:23:00 -
[105]
Quote: Are you leaving because of server crashes?
In short?
No. 
...on the other hand using a banana might be a viable alternative.
|

Lazuran
|
Posted - 2006.08.21 13:40:00 -
[106]
Edited by: Lazuran on 21/08/2006 13:40:34
Originally by: Gariuys
50 cents for you is 70.000 euros for CCP, do you have any idea how big a hit that is to their profits ( cause that's where that would come from )
No, do you? Or are you just deliberately trying to come up with a valid reason to not do something that is common even in MMOGs with far better stability? (e.g. WoW)
Quote:
And WTH cares about your bloody expectations. CCP certainly didn't do anything to warrant those expectations. You get what you get. Read the EULA.
CCP should. I don't care if you do. I'm not a stupid fanboy toon who would find it acceptable to have 100% downtime even if the EULA would allow it.
Quote:
It isn't fanboy-ism. It's called realism.
It's called being a totally redundant troll.
|

Lazuran
|
Posted - 2006.08.21 13:44:00 -
[107]
Originally by: PeeWee Pee
sounds like someone lost a POS
Wrong and I don't even find the downtimes particularly bad (although being stuck or lagged sucks). I just get annoyed by all this mindless fanboyism. CCP can defend themselves quite well and they do so in a courteous, civil and reasonable manner. It's just the critters here on the forum who are embarrasingly submissive and apologetic. You'd think they'd have no problem with a dead rat in their food, they would point out that it didn't come with a sticker saying "doesn't contain dead rats". ;-)
|

Hamshoe
|
Posted - 2006.08.21 13:45:00 -
[108]
Edited by: Hamshoe on 21/08/2006 13:46:49
Originally by: Kai Jyokoroi Edited by: Kai Jyokoroi on 21/08/2006 02:56:59 Angry Alt, tell me - how much experience do you have of running the largest concurrent internet gaming database there is? Do you know the technical difficulties inherent in dealing with 25,000 concurrent users on the single largest multiplayer shard in the world, whilst all the while developing fresh content?
Not leaving for any reason, but seriously "OMG IT'S REALLY HARD TO DO BUT IT'D BE SUPER COOL IF IT WORKED" is about the most pathetic excuse around. If you find the way you're running your business to be too difficult, perhaps it's time to contemplate another way of running things.
Heck, at this point WWII Online is more stable than EVE and that's setting the bar pretty low. 
EVE is the only EVE out there, and it don't work quite right. Whether or not it's an acceptable level of stability is a personal choice. But lay off the Panglossian shrieking, eh?
Kicked in the head by a horse, what's your excuse? |

PeeWee Pee
Caldari
|
Posted - 2006.08.21 14:00:00 -
[109]
if therez no lag there wouldnt be eve dude... this is what da game is about
i no trust anyone whoz make more than five posts a day on da whorum on a daily basis everyday |

Vanlade
Amarr Imperial Academy
|
Posted - 2006.08.21 15:54:00 -
[110]
no way! pilots leaving because of that, would leave sooner or later for some other misc reason anyways.
- Vanlade
|

Argenton Sayvers
|
Posted - 2006.08.21 16:16:00 -
[111]
Edited by: Argenton Sayvers on 21/08/2006 16:19:02
Originally by: Lazuran We've read enough complaints now, but the fanboy-ism is getting even more annoying.
Thats what i ment with loss of dignity, slime etc. It is one thing to not complain about issues you dont seem to think important. It is something else to shout people down when they complain about something that they think is important. The OP wasnt debasing or insulting. The reactions were. I agree that the devs are working on the issues, but that doesnt change the fact that the customer service in general is below my expectations. If i am really fed up with your service, i wont post a "i quit" post. I will try to make sure everyone else quits. Complaints are a good thing, they show someone at least cares.
Originally by: Peter Stuyvesant
Ok, let me get this straight. Because we dont get our knickers in a twist, cry and spam the forum every time there's a server outage, we're 'slime', on drugs, with no soul or dignity?
Riiiight....
Do you spend your time shouting other people down, instead of playing the game you love? Obviously "you get your knickers in a twist" when someone is asking wether other people find this current situation unacceptable. Typical whine-about-whiners hypocrisy.
|

Gram Fortin
Gallente
|
Posted - 2006.08.21 16:27:00 -
[112]
Originally by: Sharkbait we are sry about the current server issues and they are being looked into. we are doing everything possible and they will be resolved asap.
once again sry 
After my last MMO (Star Wars: Galaxies) it's nice to at least see a dev acknowledge there is a problem and they're trying to fix it.
I foster no illusions about video games they don't all work perfectly especially MMO's, but getting up in arms about it makes no difference. Most people have jobs where they provide a service to other human beings, how often do you screw up your job? Are you perfect?
The instant gratification culture of today expects everything to be right there, right now and functioning perfectly.
One thing I have noticed about CCP in my short time here, they seem to take real pride in their work and thats pretty rare nowadays.
|

Gariuys
Evil Strangers Inc.
|
Posted - 2006.08.21 16:27:00 -
[113]
Originally by: Lazuran Edited by: Lazuran on 21/08/2006 13:40:34
Originally by: Gariuys
50 cents for you is 70.000 euros for CCP, do you have any idea how big a hit that is to their profits ( cause that's where that would come from )
No, do you? Or are you just deliberately trying to come up with a valid reason to not do something that is common even in MMOGs with far better stability? (e.g. WoW)
Quote:
And WTH cares about your bloody expectations. CCP certainly didn't do anything to warrant those expectations. You get what you get. Read the EULA.
CCP should. I don't care if you do. I'm not a stupid fanboy toon who would find it acceptable to have 100% downtime even if the EULA would allow it.
Quote:
It isn't fanboy-ism. It's called realism.
It's called being a totally redundant troll.
Yes I understand a typical business can't afford to throw away 70k without good reasons, and there's not been good reason. CCP should care about what expectations you have, sure, when they're realistic. Not when you expect things to be peachy all the time. I wouldn't accept 100% down, I do accept unexpected outages. Every MMO has issues at times. Can't be helped, they're doing everything they can. And screaming bloody murder will change absolutely nothing except make this forum a pain to read. There's quite simply no point. Unless you believe servers get fixed sooner if theres a idiot screaming down your neck, "if you don't fix it now, I want my money back" oh right, it doesn't help, it actually does the opposite, and makes a bloody annoying noise as well.
Ah so I'm redundant troll fanboy.... fine by me.
|

Locke DieDrake
Port Royal Independent Kontractors Imperial Republic Of the North
|
Posted - 2006.08.21 16:51:00 -
[114]
I think many of the posters in this thread would benefit greatly from a few more years under their belts, and a few more MMO's also.
I think you would find that eve is one of the most stable MMO's on the market today, and has been more or less since 2003.
There are serious issues, and the servers need to be stabilized. This is mostly growing pains at this point. You try and keep a DB with everyones assets and let the entire world access in instantly while doubling in size every few days (hours?).
And yes, lately we've had some crashes and some heavy lag. But life will go on. And eve will stabilize. Probably just in time for Kali to hit and FUBAR it all for a few days.
I'm not a fanboi. But I'm also not a hater. The reality is that eve is well run. And CCP is doing everything they possibly can. And if you think you can find a better run MMO out there, I welcome you to try.
I've played alot of MMO's. Many from beta up. But I've yet to find one where the company and the community were even close to as good as eve's. Not to mention the fact that EVE is by FAR the deepest and most content rich MMO ever created (with the possible exception of FFonline).
___________________________________________ The deeper you stick it in your vein, the deeper the thoughts there's no more pain. ___________________________________________
|

Jim McGregor
Caldari
|
Posted - 2006.08.21 16:56:00 -
[115]
Originally by: Lazuran We've read enough complaints now, but the fanboy-ism is getting even more annoying.
Stuff like "shut up if you don't have experience running a MMOG with 25.000 concurrent users", "gosh, EVE is the biggest yada yada in the universe, so diminishing service quality is fine" etc. etc.
Guys, noone cares how big Eve is, how cool you think CCP is etc. - it has nothing to do with the *expected* and *realized* quality of service, which is the only thing that counts when you are a paying customer. Fortunately, CCP has been more responsive and verbose in communication with frustrated users recently, let's hope they will keep that up and solve their current issues quickly (and then perhaps fix some several years old bugs). What I miss is a reasonable reimbursement policy, like 1 free day of game time for every day with severe problems. It is a matter of courtesy and caring for customer satisfaction, not a financial issue (neither for the customers, nor for CCP - I hope).
You are taking things out of context so much it hurts. The "shut up if you dont have experience" was a reply to the AngryAlt that felt that he knew better than the devs what needs to be done to fix the problems. Obviously he doesnt.
As for the extra day free of charge, I just find it really unnecassary. 15 dollars for a month, isnt it? So 15 bucks/30 = half a buck. You want half a dollar from ccp? Give me a break.
--- Eve Wiki | Eve Tribune | Eve Pirate |

arbitrary
Bad luck Clover Inc.
|
Posted - 2006.08.21 17:09:00 -
[116]
Server crashes are a negative, if all the varius negatives in EVE ever outweights the positives I might take a break. If the negatives still outweights the positive aspects when I return I would consider leaving for a extended period of time until they are looked upon and fixed.
RL is something CCP can't really fix though, so that would be the cookie that makes the house crumble in the end, besides CCP killing off EVE.
So will I quit due to servercrashes? perhaps, but not unless more stones are thrown or the situation gets worse.
I somewhat pity those that have a temprament even shorter then mine and would jump on the vanguard screaming "yes", but of course the question is still valid.
___ Arbi all I want is for you to smile. |

Lazuran
|
Posted - 2006.08.21 17:51:00 -
[117]
Originally by: Jim McGregor
As for the extra day free of charge, I just find it really unnecessary. 15 dollars for a month, isnt it? So 15 bucks/30 = half a buck. You want half a dollar from ccp? Give me a break.
Dude, learn how to read before you start flaming. I wrote clearly that this isn't a financial issue, but a matter of courtesy. If you don't provide an acceptable service level for a certain period of time, you shouldn't charge for it either and you ought to have the character to acknowledge that. It is common practice in all kinds of businesses, except if you are dealing with heavy addicts perhaps.
As for your "you want half a dollar from ccp?" crap. No, I don't want half a dollar from CCP, they want 15 dollars from me every month. It's just as ridiculous an amount for them as it is for me.
|

Jim McGregor
Caldari
|
Posted - 2006.08.21 17:54:00 -
[118]
Originally by: Lazuran
Originally by: Jim McGregor
As for the extra day free of charge, I just find it really unnecessary. 15 dollars for a month, isnt it? So 15 bucks/30 = half a buck. You want half a dollar from ccp? Give me a break.
Dude, learn how to read before you start flaming. I wrote clearly that this isn't a financial issue, but a matter of courtesy. If you don't provide an acceptable service level for a certain period of time, you shouldn't charge for it either and you ought to have the character to acknowledge that. It is common practice in all kinds of businesses, except if you are dealing with heavy addicts perhaps.
As for your "you want half a dollar from ccp?" crap. No, I don't want half a dollar from CCP, they want 15 dollars from me every month. It's just as ridiculous an amount for them as it is for me.
I dont see the point in requesting money back when what you want is really a service that works. Will ccp work harder if they lose money when the server is down? I doubt it... they are probably working 100% on it already. Like ive said before, you dont need to use a whip on someone who does his best. It will be counter-productive.
As for courtesy, I think its mostly a fake one. Getting some money back doesnt reveal the true feelings of the ccp employees towards its customers. --- Eve Wiki | Eve Tribune | Eve Pirate |

Alberta
Gallente Black Eclipse Corp Band of Brothers
|
Posted - 2006.08.21 18:15:00 -
[119]
Edited by: Alberta on 21/08/2006 18:19:29
Originally by: Matthew
Originally by: Chrisb6122
Originally by: Matthew was stuff
/me wonders why u don't talk ingame anymore 
I do, just haven't seen you in any of the same channels as me for ages 
Originally by: Selena 001 I'm not doing this because I'm looking for trouble, but when you login the news item says that the cause hasn't been identified. How can you fix something that hasn't been identified as the problem?
Timing is all-important here. I assume you're referring to this news article, 2006.08.20 12:21:23. There is then this post by valar, 2006.08.20 01:49:00, where the majority of the problems have had their causes and fixes identified. The only outstanding issue from that post is why the Polaris node died, and I'm sure solving that is high on Valar's list of things to do.
People wonder why there are those who will defend the dev's so strongly. Take a look at the bit I bolded in the quote above. Now have a think about that.
If you're still feeling like flaming away at the dev's, try asking yourself when was the last time you were up until 2am trying to come up with answers for the clients of the company you work for?
They are aware that there's a problem and they understand why we feel that the current server issues are not acceptable. I don't see it as being too much to ask for us to try and understand that they're working as hard as they can, and probably harder than we could rightfully ask of them, to try and resolve the problem.
EDIT: For anybody who for some reason still doesn't get it...
...2006.08.20...
remind yourself of what day of the week that was. 
|

Lazuran
|
Posted - 2006.08.21 18:24:00 -
[120]
Originally by: Jim McGregor
I dont see the point in requesting money back when what you want is really a service that works. Will ccp work harder if they lose money when the server is down?
No, but it will improve customer satisfaction. They won't get the feeling that they're paying the full amount for not quite the regular service.
Quote:
As for courtesy, I think its mostly a fake one. Getting some money back doesnt reveal the true feelings of the ccp employees towards its customers.
Who cares about true feelings? I've never before seen such a poor excuse for not reimbursing someone.
"I crashed your car, but I don't know or like you, so I feel I shouldn't pay for it because it wouldn't reflect my true feelings", eh? LOL. Some people.
|

BoBoZoBo
Foundation Free Trade Coalition
|
Posted - 2006.08.21 18:30:00 -
[121]
All I can say is that I agree that their customer response time has gone to SH*T. =========================
Minister of Propaganda - Operator 9
|

Jim McGregor
Caldari
|
Posted - 2006.08.21 18:36:00 -
[122]
Originally by: Lazuran
No, but it will improve customer satisfaction. They won't get the feeling that they're paying the full amount for not quite the regular service.
I think we have to agree to disagree on this one. I really dont care about the money I pay for Eve at all, and I expect downtime with these types of games. My customer satisfaction is purely based on my enjoyment of the game. The downtimes are annoying, but comes with the territory. And since they are working on fixing it, Im satisfied with it.
--- Eve Wiki | Eve Tribune | Eve Pirate |

losmandy
|
Posted - 2006.08.21 18:37:00 -
[123]
Originally by: Lardarz B'stard Just because you pay a monthly fee for a service doesn't mean it automatically has to be perfect.
I pay a monthly fee for my car insurance. I know if I claim on it they will do everything they can to wriggle out of it. I pay a licence fee for BBC TV, and hardly ever watch it because the majority of TV is rubbish. I pay monthly for a mobile phone that I can't use on top of a big hill in the highlands of scotland.
I don't give a toss that eve has the occasional hiccup and there are sometimes server issues. The game is great and totally worth the money. If I didn't like it I would play something else and not pay. I won't be quitting just because there are some server issues from time to time.
Here here old chap.I concur with this statement. If it's any consolation mobile phones don't work on English hills either.
|

Nexus1972
cosmos operations
|
Posted - 2006.08.21 18:58:00 -
[124]
I wouldnt leave, but I think if things dont improve soon, perhaps we should organise a protest involving stopping our accounts for one particular month on a large scale - everyone sets a long slkill and cancels account - end result - CCP see a big dip in income over one month.
Downside is I suppose a sudden drop in income could have repurcussions on their business plan. I for one havent been actively playing eve now for some 2 months other than skill changes due to the complete instability of client/server. I've actually signed up for WOW (despite the slagging they get) and I've found the resolution of issues a shining beacon of hope compared to eve's abysmal joke of a petition system. I've found the uptime amazing also, just a few hours on a wednesday morning. And I've also enjoyed playing wow far more than eve since about easter this year.
No you cant have my stuff cos i'm staying, hoping that the issue will be resolved (eventually). -------------------------------- CEO of Cosmos Operations
Building COSMOS Minmatar BPC's and supplying Sleeper components |

Luxor Danith
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Posted - 2006.08.21 20:39:00 -
[125]
Point the First: Im not leaving.
Point the Second: Dont be an idiot.
Point the Thrid: If you want a rpg that cant crash go play a pen a paper one. But then you might quit if your pencil lead breaks . . .
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Chiron Typhon
Caldari State War Academy
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Posted - 2006.08.22 03:12:00 -
[126]
Edited by: Chiron Typhon on 22/08/2006 03:13:26
Originally by: Lazuran No, do you? Or are you just deliberately trying to come up with a valid reason to not do something that is common even in MMOGs with far better stability? (e.g. WoW)
Wait ... what?
Please tell me you didn't just proclaim that WoW has better stability than EvE. That would have to be the most insane thing I have ever seen written on the Internet and there's some wacky competition out there. Have you ever sat in 2 hour queues to log on and then another 2 hour queue to get into a BG followed by massive lag out and all your mail disappearing for 2 days and not being able to use the auction house and .... yada yada yada.
I can only assume you meant something else as only a complete lunatic would believe that.
"Draw them in by the prospect of gain, take them by confusion" -Sun Tzu |

JoeT
Amarr Short Attention Span The Guardian Coalition
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Posted - 2006.08.22 03:14:00 -
[127]
server crashes? meh whatever, i am still training a skill, so no biggie. ---
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Estelle Matsuko
Caldari The Beiatch Corp Inc
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Posted - 2006.08.22 03:31:00 -
[128]
If the random server reboots bug you to the point of incoherent rage, email the devs and/or quit.
And no I donŠt want your stuff, it might be tainted.
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Daggiz
Minmatar Cronus Hunters Incorporated
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Posted - 2006.08.22 04:37:00 -
[129]
I posted this on another forum for another game that is is till in development...kinda like here, but its not an mmo (nwn2 if anyone really cares...) so here goes...
Quote:
Dear CCP - Please stop all development of this game. No matter what you do you will not make all us of happy. All of us here in community will continue to edit what you write and say and put whatever type of spin we want. Regardless of what your intentions are. We'll take partial quotes and use them to apply whatever we want it to mean. What you actually say has no bearing what so ever because it is so painfully obviously propaganda. Therefore I ask that you stop making the game. Just stop. Tell Oveur and the rest of the gang at CCP, and the thousands or so gamers that do not visit the forums to shove it. Also, in a post by one of your devs, I noticed that the words "I think" were used. How irresponsible of you to think. I will not pay for a game where a dev had the audacity to think. Sincerely, The Alliance of Complainers of Games in All Mediums Everywhere!
That above was changed to reflect actions here at ccp, not the other game's devs. bu, after reading the stories here, well figured it would apply....
and really if you can't take that as tongue in cheek than I need to find you a funny bone or something. first and only mmo I have ever paid for. trialed on WoW...yeah, don't even go there. Never bothered with SWG...no one seemed to care for it...this one though, game will have difficulties and bugs and patches to no end. unbfortunately in a game like this it does have real time consequences. as some others people have said, give ytourself a few years of gaming and see what games out there really buggy or just crap before deciding this game is rotten. Or don't. that just means more asteroid fields for me and and more rat bounties for me and a chacne to actually get a tech II bpo...(have a feeling I am so screwed out of that one anyways)
now, where's my beer?
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Joskken Inx
J.H.E.N.R Pure.
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Posted - 2006.08.22 04:40:00 -
[130]
Let me tell you how my last several days have gone.
Hit a freeze spike while fighting two Guristas Usurpers. Lost a very well-equipped T2 fitted Raven. A day later, froze up after coming out of warp and lost a Crow and got podded. Scrubbed my entire PC, rechecked and checked again all my gfxcard settings, disk defrag, the whole nine yards. Nothing was out of kilter, so I calmly wrote a nice, detailed petition. I expect there to be a long delay, but previous petitions have been well worth the wait. Just have to put effort forth that you have a case worth considering. Two days after all of this, I lost an Apoc to NPCs in the same manner on my alt. Then I lost another just hours later in a blue-on-blue incident. I calmly wrote another detailed petition, included all the details regarding the NPC encounter, and expect to again, hear back when CCP gets to me. It has been frustrating. Very much so, to lose ships to both bugs and fratricide. I am not quitting. I've been thru hell with Anarchy Online. I've been suckered by Project Entropia. Eve Online is, hands down, the best game I've paid my subscription to. In light of recent events, all I have done is cut back on my gametime, changed my training plan for longer 4 and 5's, and bascially pursued other things while CCP gets this unfubar'd. I've lost a lot, but I have faith in what CCP has done, and will do. Patience is more than a virtue in these cases, and to those losing theirs you have to realize what you are aiming for here in Eve. Short-term or long-term? Because, overall, this game is almost 100% about the long-term. I have yet to see CCP show cause to doubt their long-term plans, or fail to come thru on what the say they will do. That is why I will stay. That, and the squishy sound those corpses make. 
I urge those of you in the US to go get yourself signed up at http://www.fafsa.ed.gov/ . Get enrolled in some college, there is no such thing as "can't afford school"!
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Cl0nED
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Posted - 2006.08.22 04:48:00 -
[131]
I agree with most people when they say quitting strickly because of lag is mostly just lame for them, but I do honestly feel that in the last 2-3 weeks the game has been A) sluggish in busy systems (mission runner sec systems, Jita... etc) B) Crashing quite frequently... The main problem is that this game has many things that can seriously annoy someone if the game goes offline at a bad time... Corp ops going to hell, losing drones, not finishing a mission on time, not managing to pop a target, not managing to switch your skill before you had to go to work (happened to me once...) and many other things...
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Gumiho
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Posted - 2006.08.22 04:52:00 -
[132]
No, I will not quit. Of course they are trying their hardest to fix the problems. No one actually likes making mistakes. Patience.
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Dawx
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Posted - 2006.08.22 04:52:00 -
[133]
is the server down now its seem to be earlier as usual |

Elliott Manchild
omen.
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Posted - 2006.08.22 04:53:00 -
[134]
I lost about 4b when I lost my vindicator 2days ago thanks to server lag :(
If that doesn't make me quit then I don't know what will... More than likely if I don't get it back from petetion that maybe will :P have to wait a few months for an answer tho lol :(
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britishfish
Minmatar PAX Interstellar Services Veritas Immortalis
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Posted - 2006.08.22 04:56:00 -
[135]
i for sure will be getting another year of eve when my account runs out in november.
i will not leave because of server crashes people have been away on holiday, and stuff like that though i must admit the last couple off weeks have been bad but, patches and fix`s have been and always will be in production and installed 
at least these guys are on the case,hang in there man its worth it 
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Pesky LaRue
Minmatar L.O.S.T. Foundation
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Posted - 2006.08.22 04:58:00 -
[136]
wouldn't even think about it, the pleasure of playing EVE outweighs the inability to sometimes do so due to server instability (but hey, i'm a network admin by trade, i understand and except downtime given the complexity of this operation)
This message came from the Minmatar Messiah, accept no imitations Pesky LaRue, Minmatar Messiah Bringing Salvation To Your System Soon! ++ PRAY FOR PESKY ++ |

Doshu
Sturmgrenadier Inc R i s e
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Posted - 2006.08.22 05:03:00 -
[137]
Am I happy? No. Am I going to leave? No. I enjoy playing EvE, and have invested great amount of time on my character, so that would be a stupid decision. Lets be real, they want to make money off of EvE, and no one will continue to play a broken game, so they have to fix it. You can take SWG and SOE for example.
SturmGrenadier
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DarkFollower
Amarr Delta team Lotka Volterra
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Posted - 2006.08.22 05:03:00 -
[138]
If u wanna leave for that reason alone , please go ahead i won't miss u , and probably the others won't miss u too
about the server and it's situation latetly , loads of crashes bla bla bla , I hate it too , i curse CCP everytime it happens , BUT i'm not upset because it's ccp's fault or because i don't get 100% from my subscription ,or because it's not a infailible service or anyhting like that , i'm upset because i can't play eve , i can play the most extraordinary , awsome ,beatiful ..etc mmorpg , i've played so far , that's my single problem , and it's a problem only on the spot when it happens , because after 1 minute i realize that if they can fix it , they will fix it 100 times faster that any other mmorpg would have Because they have the BEST customer service out of all the MMoRPG's ive played , and i've played alot of MMorpgs
As an example why don't you go join wow , as some1 said it's better , because frankly i dunno what server did u played and how many players it had (if u could connect at all , as the ques were very long , 1h + to even get ingame ) , because i hate it , imo the quality is much worse than eve , oh and why don't u go to anarchy online , where u have the same bugs for over 3 years , and where u can be banned one day because u've done the same thing 2 years and that thing sometimes it gets a bug that's into your advantage , but they don't care even a alittle about it and don't even try to fix the bug , on top of that u get GM's that invent things just make them look good , or get u're INGAME account banned because u say the thuth on forums In u're point of view EVE sucks , so here is what i say GO TO "MY Account" ( it's the 5-th link under forums, since u obviously know where forums is u'll find that easily ) enter in your account and cancel it , best thing u could do for all of us BUT in my oppinion if u find eve to be unnsatifactory , u won't be able to play any diffrent MMORPG out there , because for the others MMORPG's it's all about the cash flow , belive it or not , here it's diffrent (don't get me wrong they care about the money , the money is welcomed) they put alot of heart into this game , and they care alot to make the customers happy and enjoy the game , if they could do something to make the server running with no lag and with no issues i'm sure they wouldn't leave until they would find the way to do that , don't forget they are humans in the end
Cap recharges on PvP ships Suxxor monkey ballzorz!! |

NeoOhm
Caldari FATAL REVELATIONS Lotka Volterra
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Posted - 2006.08.22 05:04:00 -
[139]
I pay and i stay!
This is my Eve. There are (not) many like it but this one is mine. My Eve is my best friend. It is my life. I must master it as I must master my life. Without me, my Eve is useless. Without my Eve I a |

Lazuran
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Posted - 2006.08.22 08:40:00 -
[140]
Originally by: Chiron Typhon
Please tell me you didn't just proclaim that WoW has better stability than EvE. That would have to be the most insane thing I have ever seen written on the Internet and there's some wacky competition out there. Have you ever sat in 2 hour queues to log on and then another 2 hour queue to get into a BG followed by massive lag out and all your mail disappearing for 2 days and not being able to use the auction house and .... yada yada yada.
I meant what I wrote. During the time I played (~11 months) it was almost perfectly stable. There were only 2 unscheduled downtimes AFAIR and massive lag that occurred for a few weeks got fixed (yes, it did. fixed. really.). Later we only had such issues in huge server wide events such as the summoning of Eranikus when there were thousands of players in one spot. As for BG queues, those were due to unbalanced server populations, we had them too - but you can't force people to play a particular side, so you have to live with them. They're not technical issues. We had a population ratio of 2.5:1 and I was on the 2.5 side, so you can imagine how much I've had to wait. I still made it to rank 10 eventually.
Every time there were minor issues, at least we got free game time.
The major difference was this policy and the feeling that Blizzard was actually capable of fixing such problems in a reasonable time, which, I'm sorry to say, isn't quite how we feel about CCP after being plagues by bugs and lags for a very long time (not even the fanboys believe it anymore, they've just resorted to claiming that lag and downtimes are natural and insulting people who disagree). But at least now we know that CCP has acknowledged the problems and is concerned, perhaps they can surprise us with a solution eventually.
(PS. they haven't even fixed the forum yet, I always have to post twice, the first time my whole message is cleared ...)
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Lazuran
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Posted - 2006.08.22 08:47:00 -
[141]
Originally by: Doshu Am I happy? No. Am I going to leave? No. I enjoy playing EvE, and have invested great amount of time on my character, so that would be a stupid decision. Lets be real, they want to make money off of EvE, and no one will continue to play a broken game, so they have to fix it. You can take SWG and SOE for example.
Wait. You just wrote that you wouldn't leave even though it's broken, since it would be stupid with all the isk you have amassed. Then you contradicted yourself and wrote "noone will continue to play a broken game". Either people like you will leave eventually if it stays broken, or they won't and then it wouldn't be essential for CCP to fix it...
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Ishquar Teh'Sainte
Euphoria Released Euphoria Unleashed
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Posted - 2006.08.22 09:05:00 -
[142]
Originally by: Nexus1972 I wouldnt leave, but I think if things dont improve soon, perhaps we should organise a protest involving stopping our accounts for one particular month on a large scale - everyone sets a long slkill and cancels account - end result - CCP see a big dip in income over one month.
Downside is I suppose a sudden drop in income could have repurcussions on their business plan. I for one havent been actively playing eve now for some 2 months other than skill changes due to the complete instability of client/server. I've actually signed up for WOW (despite the slagging they get) and I've found the resolution of issues a shining beacon of hope compared to eve's abysmal joke of a petition system. I've found the uptime amazing also, just a few hours on a wednesday morning. And I've also enjoyed playing wow far more than eve since about easter this year.
No you cant have my stuff cos i'm staying, hoping that the issue will be resolved (eventually).
.. so you are saying you have since two months stability issues with your EVE client .. uhm .. did you check your ISP, re-install your client, re-install your OS? seems you're on of the few (if not the only one) who has such problems on a regular basis.
regarding petition system: if not everyone would write a reimbursement petition when they loose a ship because they ****** up - maybe the GMs would have more time to work on the serious ones. ___________________
-Skellibjalla- Life is a garden of perceptions. Pick your fruit.
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Nexus1972
VakAtioth
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Posted - 2006.08.23 11:28:00 -
[143]
Wow Battlegrounds queues will be much shorter when cross-server BG's come in (today infact) the waiting will be much shorter.
In the 10 weeks i've played wow i've not had any problems with lag and i'm using the same computer/isp as i did with eve.
I did wonder how long before a bunch of retarded fanboys came on and the answer was not very long.
-------------------------------- CEO of Cosmos Operations
Building COSMOS Minmatar BPC's and supplying Sleeper components |

Cattie Bri
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Posted - 2007.01.11 13:21:00 -
[144]
Ok, if you go all the way back to the very start of this topic, you will see I was the originator. I had no idea it was going to turn into 6 whole pages of posts. I will say this first... I did not say in my original post that I was leaving at any time. I simply stated a question to see if there WAS anyone leaving over the instability of the game mechanics. I did this as a way to allow someone from the Dev team to be able to see IF there was going to be a large amount of people leaving. I like Eve. I'm not going anywhere any time soon. I wrote that post during one of the many, and regular at that time, crashes. I've noticed less crashes with Revelations but I've also noticed several "code" problems (if i've read these posts right,and understand more of what is involved in making a game work) but over all it is much better than what it was two months ago. I also notice another trend towards this type of question... all the sharks come out. It's like, ok, here's a "victim" who's weak in his play or isn't satisfied with his service and it looks like he's gonna leave soon... so the sharks begin to circle hoping for a free hand out ("can i have your stuff" "can i have your isk, everyone else can have your stuff"). I think a post such as this attracts people and beggers of this sort. They see someone who "might leave" and instantly their greed kicks in.
I'm glad to see i'm considered a "whinner" for posting this. I'm also glad to see that so many of you consider yourselves so much more "inteligent" than some of us. Please allow me to bow down to your almighty knowledge of computers, computer hardware and computer software... I speak you name, I speak your name, I speak your name.
Once again... it was only, ONLY, a question and was intended to bring to CCP's attention the number of their "customers" that weren't or aren't happy with their service.
If someone's house in RL catches on fire and they call the fire department... and the house is saved, they praise the firedepartment. If it burns all the way to the ground before the FD gets there... they are going to "whine" (as so many of you enjoy saying) about poor service, even if you do pay taxes that support that fire department.
Either way... nothing is perfect, never has been, never will be.
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Daddy's Belt
Minmatar
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Posted - 2007.01.11 14:46:00 -
[145]
HAHA! A four-month thread necro by the original poster!
Considering how totally humiliated you (and Angry Alt) were in this thread, I would have bet money that you would have recycled your Cattie Bri alt by NOW. Please tell me who your main is. Please?
Someone's gonna get a buttwhippin'! |

Roshan longshot
Gallente Ordos Humanitas
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Posted - 2007.01.11 15:06:00 -
[146]
MUHAHAHAHA ITS ALIVE!!!!! Necro is bad mate, necroing your own thread is twice as bad.
Free-form Professions, ensure no limetations on professions. Be a trader, fighter, industialist, researcher, hunter pirate or mixture of them all.
[i]As read from the original box.
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Devil Hanzo
Forum Moderator Interstellar Services Department

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Posted - 2007.01.11 15:09:00 -
[147]
Locked for necro.
King of the Pink Sig - Karl Chroimcer Its red and very manly! - Devil Hanzo First sigjack by me ever. - Garthagk Violet would be even manlier - Conuion Meow
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