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| Author |
Thread Statistics | Show CCP posts - 1 post(s) |
Qyyv
Gallente
Federal Navy Academy
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Posted - 2006.12.14 15:18:00 -
[31]
I installed the latest Realtek Drivers R1.51 to see if they resolve the issue. They do not. Also tried again after yesterday's patch. Problem still exists.
The workaround of disabling all sound acceleration works fine for me
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Mhormal
Amarr
Convergent
Firmus Ixion
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Posted - 2006.12.15 02:34:00 -
[32]
but i need the hardware acceleration on for teamspeak , so its either no sound or no team speak...
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Athena Minoko
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Posted - 2006.12.17 12:45:00 -
[33]
Umm.... I have all sounds disabled and I still get this rebooting ****... any suggestions?
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Mhormal
Amarr
Convergent
Firmus Ixion
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Posted - 2006.12.17 23:44:00 -
[34]
bump
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Hunter Hughes
Caldari
Semita Umbra
The Imperial Order
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Posted - 2006.12.18 06:21:00 -
[35]
I have realtek sound onboard my motherboard and this has fixed the problem but I WANT THIS FIXED!! DO YOU HEAR ME CCP?!! WE ALL PAY YOU 15 US DOLLARS A MONTH AND I HAVE TO HAVE LAGGY SOUND!! WHY????!!!!!
I can probably yell all i want and they wont hear my plees... Judging from the time it takes a petition to go through.
 Originally by: GinoShin
Edited by: GinoShin on 21/11/2006 11:41:44
whats evemon is it like a jamican wiseman?
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Rthor
Gallente
Smugglers Inc.
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Posted - 2006.12.19 08:01:00 -
[36]
I disabled sound acceleration but it did not solve it for me. It is kind of unplayable atm as whenever NPCs show up I crash. Disabling sound entirely is not an acceptable option.
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unAimed
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Posted - 2006.12.19 19:05:00 -
[37]
Originally by: Rthor
I disabled sound acceleration but it did not solve it for me. It is kind of unplayable atm as whenever NPCs show up I crash. Disabling sound entirely is not an acceptable option.
Its the same for me - i can only avoid crashing if i disable sound entirely.
Thank god im in trial mode only and i can assure you ccp wont see a penny from me until this is fixed.
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Eelpode Starwatcher
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Posted - 2006.12.21 06:17:00 -
[38]
Anyone that says this is only Realtek's problem is not understanding the headache we have gone through when it comes to getting ANY kinda answer from CCP about the problem..I still have an open ticket and 2 completely useless suggestions for fixing the problem. Until I found the answer on the forums for turning down the acceleration, nobody from ccp knew what was going on??? I understand they have a lot of stuff to do especially after installing this latest update, but they could at least tell us what they must have known. As for whether or not the hardware manufacturer or CCP fixes the problem, I dont care..as long as its fixed.
Good luck all 
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Daemon Jax
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Posted - 2006.12.21 11:22:00 -
[39]
Using onboard sound and video cards for gaming will just lead to problems. X-mas is around the corner... pickup an Audigy 2 sound card.
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Miji Kayama
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Posted - 2006.12.21 22:49:00 -
[40]
I'm sorry but that last comment is just ignorant. While onboard video is nothing to write home about, onboard sound is actually quite good. I'm not going to debate if this is a CCP issue or a Realtek issue, but I have never had a problem like this with any other game, or with Eve before the revelations patch.
CCP if this is a Realtek driver issue, how about some advice on what we should be asking them. thanks.
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Katsuo Tanaka
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Posted - 2006.12.22 00:47:00 -
[41]
The issue is occuring in many games and it is the Realtek driver. The solution is to disable the Realtek chipset and install a quality sound card or wait for Realtek to fix the problem. Not complain and call the developers names.
Anyone using this particular Realtek chipset is going to have problems. I've had to delay upgrading my computer with a new MOBO (ASUS M2N32-SLI Delux AM2 socket) until this is fixed or Asus moves up another revision and installs a different sound set.
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Katsuo Tanaka
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Posted - 2006.12.22 00:49:00 -
[42]
Originally by: Eelpode Starwatcher
Anyone that says this is only Realtek's problem is not understanding the headache we have gone through when it comes to getting ANY kinda answer from CCP about the problem..I still have an open ticket and 2 completely useless suggestions for fixing the problem. Until I found the answer on the forums for turning down the acceleration, nobody from ccp knew what was going on??? I understand they have a lot of stuff to do especially after installing this latest update, but they could at least tell us what they must have known. As for whether or not the hardware manufacturer or CCP fixes the problem, I dont care..as long as its fixed.
Good luck all
That's YOUR assumption. That they knew. And it's a dumb one at that. There are way too many possible causes, including all the lies by Realtek to hide their bad chipset/driver.
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Tronja
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Posted - 2006.12.22 21:10:00 -
[43]
Crash for me ASROCK VSTA 775 onboardSound Realtek HD
Not funny without Sound off in eve, please fix this CCP
ALL OTHER GAMES ARE WORKING WITHOUT PROBLEMS
sorry for my bad english
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Hexersup
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Posted - 2006.12.23 01:39:00 -
[44]
Same Problem here, Realtek Sound Onboard.
I played til yesterday without any problems, today my comp freeze if i wait some minutes in space or jump to some NPC-Pirates. Nothing changed on my comp, so that cant be really a realtek driver or the chip itself.
now im playing 2 hours again, and it seems all ok. I tried new drivers but only disable sound helped me. Now i reinstalled DX9.0c and i can play...........dont know why DX9 had a problem since yesterday, but for me it works now.
Maybe it helps others too. (i hope so)
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Mhormal
Amarr
Convergent
Firmus Ixion
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Posted - 2006.12.26 17:28:00 -
[45]
bump..
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Kiso Yoshimasa
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Posted - 2006.12.26 21:27:00 -
[46]
Based on reading this article, and having gone thru a minidump win-debug session with a corpmate for this issue (don't think it will work, as havn't heard back yet), and I ask you to try the following which MIGHT work?
Get hold of the latest Realtek HD drivers from the realtek website,
and roll your NVIDIA drivers back to the latest WHQL ones (or 78.xx as suggested in the above post).
Failing that, do a system check for the location of your latest minidump file (should be in a folder called minidump inside the windows folder itself, and named after the date the crash occurred). and also disable automatic restarts in the control panel: this will allow you to see the BSOD info, and is disabled by opening the control panel, selecting 'system' icon (assuming classic view), and then selecting the 'Advanced' tab, and under the system recovery option, deselecting automatic restarts in the pop-up. Make sure 'small' 64k dump is selected, or you will be there for ages whilst it wrotes a dump.
If you can upload that to a file server, and post a link here, some-one might be able to do a debug on it, and give you the results back, and perhaps help CCP track the issue down.
KY
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Alitha Maru
Minmatar
Hidden Agenda
Deep Space Engineering
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Posted - 2006.12.26 22:44:00 -
[47]
When I disabled hardware acceleration it works, sort of. At least no BSOD. But in the dmp-files one file is in every one Kmixer.sys
I did a search on the internet and found countless threads from other games and products that has problems with this file. So it might be a MS issue aswell as Realtek. Maybe some MS update was incompatible with Realtek? Or both. Who knows. Anyone else having this file in their dumps?
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Mhormal
Amarr
Convergent
Firmus Ixion
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Posted - 2006.12.26 23:01:00 -
[48]
Edited by: Mhormal on 26/12/2006 23:04:25
Edited by: Mhormal on 26/12/2006 23:01:19
I am not reverting to old drivers or something else, the new directx redist dont do antyhing , i dont see why i should change anything on my computer before revelation all was working great , no crash , after revelation (and no new drivers nor microsoft updates)once i use lasers the computer reboot , i really dont like to test things when several reboots can break the system.
Its not the drivers , its not a microsoft update its something in revelation.
If CCP wants the minidump file i have it .. but i they are not even answering here and last time i petitioned i got an autoreply.
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Alitha Maru
Minmatar
Hidden Agenda
Deep Space Engineering
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Posted - 2006.12.26 23:03:00 -
[49]
Originally by: Mhormal
Edited by: Mhormal on 26/12/2006 23:01:19
I am not reverting to old drivers or something else, the new directx redist dont do antyhing , i dont see why i should change anything on my computer before revelation all was working great , no crash , after revelation (and no new drivers nor microsoft updates)once i use lasers the computer reboot , i really dont like to test things when several reboots can break the system.
Its not the drivers , its not a microsoft update its something in revelation.
Well yeah, to be honest I did not have this problem before Revelation. For me it is connected to starting the armor-repairer or be in the vicinity of someone that does. Be it NPC or PC.
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Kiso Yoshimasa
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Posted - 2006.12.27 00:26:00 -
[50]
Originally by: Alitha Maru
Well yeah, to be honest I did not have this problem before Revelation. For me it is connected to starting the armor-repairer or be in the vicinity of someone that does. Be it NPC or PC.
Does armor rep'ing have a sound? Could it be related to Eve trying to play that specific sound?
/me clutches wildly at straws....
KY
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Alitha Maru
Minmatar
Hidden Agenda
Deep Space Engineering
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Posted - 2006.12.27 00:33:00 -
[51]
Originally by: Kiso Yoshimasa
Originally by: Alitha Maru
Well yeah, to be honest I did not have this problem before Revelation. For me it is connected to starting the armor-repairer or be in the vicinity of someone that does. Be it NPC or PC.
Does armor rep'ing have a sound? Could it be related to Eve trying to play that specific sound?
/me clutches wildly at straws....
KY
Yes, this is a known fact 
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scruffythedog
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Posted - 2006.12.28 00:43:00 -
[52]
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007F, {d, 0, 0, 0}
Probably caused by : RtkHDAud.sys ( RtkHDAud+7613d )
Followup: MachineOwner
---------
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f)
This means a trap occurred in kernel mode, and it's a trap of a kind
that the kernel isn't allowed to have/catch (bound trap) or that
is always instant death (double fault). The first number in the
bugcheck params is the number of the trap (8 = double fault, etc)
Consult an Intel x86 family manual to learn more about what these
traps are. Here is a *portion* of those codes:
If kv shows a taskGate
use .tss on the part before the colon, then kv.
Else if kv shows a trapframe
use .trap on that value
Else
.trap on the appropriate frame will show where the trap was taken
(on x86, this will be the ebp that goes with the procedure KiTrap)
Endif
kb will then show the corrected stack.
Arguments:
Arg1: 0000000d, EXCEPTION_GP_FAULT
Arg2: 00000000
Arg3: 00000000
Arg4: 00000000
Debugging Details:
------------------
BUGCHECK_STR: 0x7f_d
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: ExeFile.exe
LAST_CONTROL_TRANSFER: from 8893d620 to b7f4c13d
STACK_TEXT:
WARNING: Stack unwind information not available. Following frames may be wrong.
f78b2a1c 8893d620 8893d220 00000006 00000000 RtkHDAud+0x7613d
f78b2a20 8893d220 00000006 00000000 00000000 0x8893d620
f78b2a24 00000000 00000000 00000000 00000000 0x8893d220
STACK_COMMAND: kb
FOLLOWUP_IP:
RtkHDAud+7613d
b7f4c13d 660f6f5d00 movdqa xmm3,xmmword ptr [ebp]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: RtkHDAud+7613d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RtkHDAud
IMAGE_NAME: RtkHDAud.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 44435258
FAILURE_BUCKET_ID: 0x7f_d_RtkHDAud+7613d
BUCKET_ID: 0x7f_d_RtkHDAud+7613d
Followup: MachineOwner
---------
1: kd> lmvm RtkHDAud
start end module name
b7ed6000 b830c000 RtkHDAud T (no symbols)
Loaded symbol image file: RtkHDAud.sys
Image path: RtkHDAud.sys
Image name: RtkHDAud.sys
Timestamp: Mon Apr 17 09:31:20 2006 (44435258)
CheckSum: 0041B96F
ImageSize: 00436000
Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0
1: kd> lmvm RtkHDAud
start end module name
b7ed6000 b830c000 RtkHDAud T (no symbols)
Loaded symbol image file: RtkHDAud.sys
Image path: RtkHDAud.sys
Image name: RtkHDAud.sys
Timestamp: Mon Apr 17 09:31:20 2006 (44435258)
CheckSum: 0041B96F
ImageSize: 00436000
Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0
1: kd> lmvm RtkHDAud
start end module name
b7ed6000 b830c000 RtkHDAud T (no symbols)
Loaded symbol image file: RtkHDAud.sys
Image path: RtkHDAud.sys
Image name: RtkHDAud.sys
Timestamp: Mon Apr 17 09:31:20 2006 (44435258)
CheckSum: 0041B96F
ImageSize: 00436000
Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0
1: kd> lmvm RtkHDAud
start end module name
b7ed6000 b830c000 RtkHDAud T (no symbols)
Loaded symbol image file: RtkHDAud.sys
Image path: RtkHDAud.sys
Image name: RtkHDAud.sys
Timestamp: Mon Apr 17 09:31:20 2006 (44435258)
CheckSum: 0041B96F
ImageSize: 00436000
Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0
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scruffythedog
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Posted - 2006.12.28 00:44:00 -
[53]
managed to run windows debugger and get the above info from it. I'm having the same problems as you guys with the sound and the BSOD's
andy, thx for talkin me through this mate
Hope this info helps in the cure :)
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Elesen
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Posted - 2006.12.28 03:16:00 -
[54]
I was having this problem too. I turned off acceleration, and I'm hoping it helps.
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Nsation
|
Posted - 2006.12.28 15:43:00 -
[55]
Same problem as everybuddy else here.
Add sensor boosters reactivation sound when warping = crash...
Pls fix it, pvp without sound is walking without legs. 
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Bael Kar
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Posted - 2006.12.28 17:32:00 -
[56]
had same problem with system rebooting if i got targeted while exiting warp, i had realtek onboard on with my AM2 socket board, i havent had the problem since i disabled the onboard and wiped the realtek software off my machine.
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Mhormal
Amarr
Convergent
Firmus Ixion
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Posted - 2007.01.01 20:17:00 -
[57]
*sigh*
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ExcellciuM
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Posted - 2007.01.03 00:09:00 -
[58]
Same problem here, Realtek HD audio on-board Asus P5W DH Deluxe, new Realtek drivers DID NOT fix the problem, Microsoft are useless at fixing anything unless it makes them money. I did not play Eve before Revelations (noob lol). so i cannot say whether the game crashed or not, turning sound off kills the atmosphere and the whole point of PAYING for something is being looked after as a valued customer. one or more of the parties involved in this (CCP, MS and Realtek) who we have all bought something off (maybe not first hand, on board audio and system builders etc.) all have earned money off us yet we have to suffer, to the person who thinks they are in close contact with Realtek why haven't they sorted it out yet? (I am now moaning at you because you deserve it after that comment and nobody else will answer our complaints)
somebody fix it! its not fun for us people! pvp is ruined if i want sound, reboot within seconds of exiting warp get a bad nam for 'running away' and get haf of my ship blown to bits when i dont fire back or use shields, its not on!
FIX IT SOMEBODY!
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Alana Stonegate
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Posted - 2007.01.03 05:56:00 -
[59]
I'm having the exact same problem. I have an EVGA 680i Motherboard with Realtek HD Audio onboard and everytime a specific sound plays (I'm not sure which one but seems to occur in combat), I get a BSOD with a 'STOP: 0X0000007F' error. All other games on this machine run perfectly. I downloaded the latest drivers from the Realtek website but that didn't solve it. What the heck is going on here with Eve? I can play Eve for hours without any BSOD's as long as I disable sound. But that's not acceptable. I've posted messages on the EVGA forums with no answers so far.
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scruffythedog
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Posted - 2007.01.03 13:17:00 -
[60]
Hi all,
just for info, i've forwarded on a bug report to ccp about this, hopefully it'll help in resolving this.
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