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Thread Statistics | Show CCP posts - 1 post(s) |

Titiania
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Posted - 2006.11.30 10:40:00 -
[1]
If you have: Motherboard Chipset 975X, Realtek Sound Onboard
When does it happen : When activating Armor Repair(always) or Fighting NPC Rats(not always but most of the time)
Solution: Disable Sound in EVE. Or. Turn off Sound Hardware acceleration in Control panel -> Sound |

GalDipTra
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Posted - 2006.11.30 11:04:00 -
[2]
Yes..Yes...I have a dumping PC..blue screen...and a terrible noise coming from my speakers when this event happens..
It all started with this new Revelations-release (before all worked perfecty)...now when I use my Small Artilery-guns I get a PC-dump (When I shoot my Medium Artilery, or Missiles all stays working well).
Also Warping from a Station, as well as Warping to a Station can (not always) dump the PC as well..I noticed that there is now a new sound-track outside the Station (I believe it was not there in the previous version) that together with the Warp-sound will dump the PC...
I have not yet tried your suggestion to switch off sound...but that would be a downgrade of the game-play..having sound is 50% of the fun....
PLEASE: CCP, correct this bug, as soon as possible !
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Qyyv
Gallente Federal Navy Academy
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Posted - 2006.11.30 14:33:00 -
[3]
Interesting. I had been having this specific issue too, and it doesn't cause a CTD for me, but completely re-boots my computer. Happens every time when I was starting combat. I'll have to try this temp fix when I get home tonight
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K'thang
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Posted - 2006.11.30 14:54:00 -
[4]
Turning off Hardware acceleration "solved" the issue for me, as stated by the OP. I hope it gets fixed sometime soon though. |

Titiania
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Posted - 2006.11.30 15:38:00 -
[5]
I have not seen any other Fix for this, CCP please fix this.
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GalDipTra
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Posted - 2006.11.30 15:58:00 -
[6]
I can not find the Sound-acceleration-switch-off, but when I switched off all sound in EVE itself, it works without dumps....but playing without sound is a real drawback 
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K'thang
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Posted - 2006.11.30 16:01:00 -
[7]
Originally by: GalDipTra I can not find the Sound-acceleration-switch-off, but when I switched off all sound in EVE itself, it works without dumps....but playing without sound is a real drawback 
Start Menu -> Settings -> Control Panel -> Sound and Audio Devices
then the Audio-tab - Sound playback and choose Advanced then Performance. And pull the slider there to the Off station. It works.
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GalDipTra
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Posted - 2006.11.30 22:05:00 -
[8]
Originally by: K'thang
Start Menu -> Settings -> Control Panel -> Sound and Audio Devices
then the Audio-tab - Sound playback and choose Advanced then Performance. And pull the slider there to the Off station. It works.
A great!...thank you...this works indeed, now I have sound back, and no dumping PC anymore.
Thanks

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Lord Severenth
Caldari WHITE WOLFE INTERPRISES
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Posted - 2006.12.01 00:05:00 -
[9]
also on a note from my personal computing experince, dont use intel chipsets :)
it may be i havent done much with PC's but every nVidia chipset has given me no problems, except when i give it problems --------------------------------------------------
easyIGB_v1.0 - Easily make your own In Game Sites! |

BBQ
Gallente Suicidal Tendencies Ltd
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Posted - 2006.12.01 00:34:00 -
[10]
Dont know what OS you have but just found this fix (I have posted in another thread)
http://oldforums.eveonline.com/?a=topic&threadID=434667 ----
God gave us a brain, he also gave us a voice.
Shame some people have yet to connect them.
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Titiania
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Posted - 2006.12.04 09:49:00 -
[11]
CCP - Please fix this !!!  |

Nathalya
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Posted - 2006.12.04 13:55:00 -
[12]
Nice one... why should CCP fix something which has nothing to do with eve or any CCP related product? The error is in realteks audiodriver and realtek is currently working to resolve this issue. And why do i know that? Because i'm in close contact with those working on resolving this issue. there'll be some driver updates the next 1-2 weeks. I already have a half way fixed driver but it's non official. Be sure this will most likely be fixed soon.
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Asoc
Amarr Imperial Academy
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Posted - 2006.12.04 16:23:00 -
[13]
Originally by: Nathalya Nice one... why should CCP fix something which has nothing to do with eve or any CCP related product?
Because it worked before the patch, and quality control normally includes basic stuff like checking if the software works on extremely common PC setups. That is not the job of the customer.
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ISno god
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Posted - 2006.12.04 20:25:00 -
[14]
yes, happens to me aswell. need a fix for this problem!
disable sound works.. gonna try none hardware acceleration now
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Nash Wraithwind
Dodge this inc Vanu Space Command
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Posted - 2006.12.04 20:33:00 -
[15]
Originally by: Asoc
Because it worked before the patch, and quality control normally includes basic stuff like checking if the software works on extremely common PC setups. That is not the job of the customer.
The plain and simple truth is the flaw lies in the Realtek drivers. CCP should not have to withold features to their player base because Realtek screws up their driver, nor should they have to create inefficient work-arounds to avoid said screw-up. Players who understand this contact Realtek and inform them that they are not happy with the quality of the product. This ideally induces them to do better in the future (as well as fix the flaw). Players who do not understand this, such as yourself, instead contact CCP about an issue that is not their responsibility. If you want to do some good, stop blaming the people who are not at fault and start looking to those who cause the issues in the first place.
Nash
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Kwint Sommer
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Posted - 2006.12.04 20:35:00 -
[16]
I'm in the same boat, as of revelations the game crashes with any measure of audio hardware acceleration and even without the sound starts to loop after a few hours so I just turned it off completely which definitely detracts from the game.
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Asoc
Amarr Imperial Academy
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Posted - 2006.12.04 20:55:00 -
[17]
Originally by: Nash Wraithwind The plain and simple truth is the flaw lies in the Realtek drivers. CCP should not have to withold features to their player base because Realtek screws up their driver, nor should they have to create inefficient work-arounds to avoid said screw-up. Players who understand this contact Realtek and inform them that they are not happy with the quality of the product. ...
What new sound features? I don't have a RealTek soundcard, but I'm sure they'd like to know which new features they're missing out on.
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Nash Wraithwind
Dodge this inc Vanu Space Command
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Posted - 2006.12.04 21:09:00 -
[18]
Originally by: Asoc
What new sound features? I don't have a RealTek soundcard, but I'm sure they'd like to know which new features they're missing out on.
The features are irrelevant. The point is CCP is using standard libraries that Realtek is not fully compatable with.
Nash
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Asoc
Amarr Imperial Academy
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Posted - 2006.12.04 21:22:00 -
[19]
Edited by: Asoc on 04/12/2006 21:28:01
Originally by: Nash Wraithwind The features are irrelevant. The point is CCP is using standard libraries that Realtek is not fully compatable with.
You obviously know something about this sort of thing. So are the new features of the game dependent on the version of the standard libraries that break compatibility?
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Khalinder
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Posted - 2006.12.04 21:53:00 -
[20]
so basically, there are 2 solutions: - disable Hardware Acceleration for your audio device - disable sounds in EVE
unfortunately, both have big disadvantages in my opinion: - Hardware Acceleration is needed for Ventrilo (and probably TS too?) for it to work properly, especially when a lot of ppl are in the channel - Disabling sounds in EVE: not a nice solution either, because I have two screens, when I look at the left screen I can't see if there is anyone shooting me, so I listen for incoming fire...
In other words: a proper solution from CCP or Realtek (I wouldn't mind if they came out with some good drivers) would be nice 
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Nathalya
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Posted - 2006.12.05 10:11:00 -
[21]
also all who have their sound set to 5.1 could try to set it to stereo/2 channel. at least that helped in two cases of Realtek + P965 chipset. and for those still blaming ccp... it's hard to test it on every hardware combination. also they have a test server where you can test patches and could have complained about the issue earlier. what would you do if you write a game and an hardware manufacturer wrote a bad driver or driver upgrade wich causes troubles for your game? Rewrite the whole code with workarounds for every possible bad driver? That would be nonsense... Anyway if i get the next update for the ALC88X series i'll post them here if realtek agrees.null
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Elgar Lightfoot
Lightfoot Industries
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Posted - 2006.12.05 13:41:00 -
[22]
Without reading the whole thread I'd suggest updating your Board and sound drivers (if you can). I was having very similar problems on an Intel board. Updating my sound drivers fixed the lot for me.
No more BSoD, No more reboots, No more odd sounds.
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Malcanis
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Posted - 2006.12.05 13:47:00 -
[23]
Originally by: GalDipTra I can not find the Sound-acceleration-switch-off, but when I switched off all sound in EVE itself, it works without dumps....but playing without sound is a real drawback 
Same here. Still, I find that a lot of my classical mp3s go weirdly well with EVE. it's like playing "Platoon" in space ;o)
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MMXMMX
Caldari Resurrection R i s e
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Posted - 2006.12.05 13:51:00 -
[24]
Edited by: MMXMMX on 05/12/2006 13:58:07 Edited by: MMXMMX on 05/12/2006 13:57:06
Originally by: Titiania Edited by: Titiania on 04/12/2006 09:46:13 If you have: Motherboard Chipset 975X, Realtek Sound Onboard
When does it happen : When activating Armor Repair(always) or Fighting NPC Rats(not always but most of the time)
Solution: Disable Sound in EVE. Or. Turn off Sound Hardware acceleration in Control panel -> Sound Start Menu -> Settings -> Control Panel -> Sound and Audio Devices then the Audio-tab - Sound playback and choose Advanced then Performance. And pull the slider there to the Off station.
CCP Please fix this !!! 
Thats funny .
The users of the Soundblaster Audigy 2 ZS had the same problems in the past . And olso the reboot crash . Disable Sound hardware accelaration in DXDIAG and all the problems ar gone .
But we where always giving CCP a hard time about it . Until Creative gave us a new driver where the bug was fixt And its working fine since then 4 me :)
Klick START Klick RUN Type dxdiag Go to the Sound tab . And turn the accelaration to 0 Or no accelaration .
500 - Internal Error The server was unable to process your request.
Support personel has been notified, no further action is needed.
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KiTo First
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Posted - 2006.12.06 01:28:00 -
[25]
I've the same problem with my P5WDH and Realtek onboard audio.
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Titiania
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Posted - 2006.12.07 12:58:00 -
[26]
Bumb...anyone seen a fix/new drivers for this?   |

Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2006.12.09 23:27:00 -
[27]
so any update on this ?
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Sebrus
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Posted - 2006.12.12 14:43:00 -
[28]
Same problem here, i have turned ingame sound off for now and EVE works fine, i would like to get the sound back so does anyone hae anyideas on what to do ?????
Also turning the hardware acc off has no effect for me, my computer still blue screens =(
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Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2006.12.12 15:36:00 -
[29]
CCP any answers ? *echo*
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Titiania
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Posted - 2006.12.14 09:34:00 -
[30]
Bump .. issue still there...please CCP any comments on this |
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Qyyv
Gallente Federal Navy Academy
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Posted - 2006.12.14 15:18:00 -
[31]
I installed the latest Realtek Drivers R1.51 to see if they resolve the issue. They do not. Also tried again after yesterday's patch. Problem still exists.
The workaround of disabling all sound acceleration works fine for me
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Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2006.12.15 02:34:00 -
[32]
but i need the hardware acceleration on for teamspeak , so its either no sound or no team speak...
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Athena Minoko
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Posted - 2006.12.17 12:45:00 -
[33]
Umm.... I have all sounds disabled and I still get this rebooting ****... any suggestions?
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Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2006.12.17 23:44:00 -
[34]
bump
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Hunter Hughes
Caldari Semita Umbra The Imperial Order
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Posted - 2006.12.18 06:21:00 -
[35]
I have realtek sound onboard my motherboard and this has fixed the problem but I WANT THIS FIXED!! DO YOU HEAR ME CCP?!! WE ALL PAY YOU 15 US DOLLARS A MONTH AND I HAVE TO HAVE LAGGY SOUND!! WHY????!!!!!
I can probably yell all i want and they wont hear my plees... Judging from the time it takes a petition to go through.
Originally by: GinoShin Edited by: GinoShin on 21/11/2006 11:41:44 whats evemon is it like a jamican wiseman?
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Rthor
Gallente Smugglers Inc.
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Posted - 2006.12.19 08:01:00 -
[36]
I disabled sound acceleration but it did not solve it for me. It is kind of unplayable atm as whenever NPCs show up I crash. Disabling sound entirely is not an acceptable option.
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unAimed
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Posted - 2006.12.19 19:05:00 -
[37]
Originally by: Rthor I disabled sound acceleration but it did not solve it for me. It is kind of unplayable atm as whenever NPCs show up I crash. Disabling sound entirely is not an acceptable option.
Its the same for me - i can only avoid crashing if i disable sound entirely.
Thank god im in trial mode only and i can assure you ccp wont see a penny from me until this is fixed.
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Eelpode Starwatcher
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Posted - 2006.12.21 06:17:00 -
[38]
Anyone that says this is only Realtek's problem is not understanding the headache we have gone through when it comes to getting ANY kinda answer from CCP about the problem..I still have an open ticket and 2 completely useless suggestions for fixing the problem. Until I found the answer on the forums for turning down the acceleration, nobody from ccp knew what was going on??? I understand they have a lot of stuff to do especially after installing this latest update, but they could at least tell us what they must have known. As for whether or not the hardware manufacturer or CCP fixes the problem, I dont care..as long as its fixed.
Good luck all 
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Daemon Jax
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Posted - 2006.12.21 11:22:00 -
[39]
Using onboard sound and video cards for gaming will just lead to problems. X-mas is around the corner... pickup an Audigy 2 sound card.
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Miji Kayama
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Posted - 2006.12.21 22:49:00 -
[40]
I'm sorry but that last comment is just ignorant. While onboard video is nothing to write home about, onboard sound is actually quite good. I'm not going to debate if this is a CCP issue or a Realtek issue, but I have never had a problem like this with any other game, or with Eve before the revelations patch.
CCP if this is a Realtek driver issue, how about some advice on what we should be asking them. thanks.
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Katsuo Tanaka
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Posted - 2006.12.22 00:47:00 -
[41]
The issue is occuring in many games and it is the Realtek driver. The solution is to disable the Realtek chipset and install a quality sound card or wait for Realtek to fix the problem. Not complain and call the developers names.
Anyone using this particular Realtek chipset is going to have problems. I've had to delay upgrading my computer with a new MOBO (ASUS M2N32-SLI Delux AM2 socket) until this is fixed or Asus moves up another revision and installs a different sound set.
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Katsuo Tanaka
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Posted - 2006.12.22 00:49:00 -
[42]
Originally by: Eelpode Starwatcher Anyone that says this is only Realtek's problem is not understanding the headache we have gone through when it comes to getting ANY kinda answer from CCP about the problem..I still have an open ticket and 2 completely useless suggestions for fixing the problem. Until I found the answer on the forums for turning down the acceleration, nobody from ccp knew what was going on??? I understand they have a lot of stuff to do especially after installing this latest update, but they could at least tell us what they must have known. As for whether or not the hardware manufacturer or CCP fixes the problem, I dont care..as long as its fixed.
Good luck all 
That's YOUR assumption. That they knew. And it's a dumb one at that. There are way too many possible causes, including all the lies by Realtek to hide their bad chipset/driver.
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Tronja
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Posted - 2006.12.22 21:10:00 -
[43]
Crash for me ASROCK VSTA 775 onboardSound Realtek HD Not funny without Sound off in eve, please fix this CCP
ALL OTHER GAMES ARE WORKING WITHOUT PROBLEMS
sorry for my bad english
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Hexersup
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Posted - 2006.12.23 01:39:00 -
[44]
Same Problem here, Realtek Sound Onboard. I played til yesterday without any problems, today my comp freeze if i wait some minutes in space or jump to some NPC-Pirates. Nothing changed on my comp, so that cant be really a realtek driver or the chip itself. now im playing 2 hours again, and it seems all ok. I tried new drivers but only disable sound helped me. Now i reinstalled DX9.0c and i can play...........dont know why DX9 had a problem since yesterday, but for me it works now.
Maybe it helps others too. (i hope so)
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Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2006.12.26 17:28:00 -
[45]
bump..
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Kiso Yoshimasa
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Posted - 2006.12.26 21:27:00 -
[46]
Based on reading this article, and having gone thru a minidump win-debug session with a corpmate for this issue (don't think it will work, as havn't heard back yet), and I ask you to try the following which MIGHT work?
Get hold of the latest Realtek HD drivers from the realtek website,
and roll your NVIDIA drivers back to the latest WHQL ones (or 78.xx as suggested in the above post).
Failing that, do a system check for the location of your latest minidump file (should be in a folder called minidump inside the windows folder itself, and named after the date the crash occurred). and also disable automatic restarts in the control panel: this will allow you to see the BSOD info, and is disabled by opening the control panel, selecting 'system' icon (assuming classic view), and then selecting the 'Advanced' tab, and under the system recovery option, deselecting automatic restarts in the pop-up. Make sure 'small' 64k dump is selected, or you will be there for ages whilst it wrotes a dump.
If you can upload that to a file server, and post a link here, some-one might be able to do a debug on it, and give you the results back, and perhaps help CCP track the issue down.
KY
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Alitha Maru
Minmatar Hidden Agenda Deep Space Engineering
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Posted - 2006.12.26 22:44:00 -
[47]
When I disabled hardware acceleration it works, sort of. At least no BSOD. But in the dmp-files one file is in every one Kmixer.sys
I did a search on the internet and found countless threads from other games and products that has problems with this file. So it might be a MS issue aswell as Realtek. Maybe some MS update was incompatible with Realtek? Or both. Who knows. Anyone else having this file in their dumps?
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Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2006.12.26 23:01:00 -
[48]
Edited by: Mhormal on 26/12/2006 23:04:25 Edited by: Mhormal on 26/12/2006 23:01:19 I am not reverting to old drivers or something else, the new directx redist dont do antyhing , i dont see why i should change anything on my computer before revelation all was working great , no crash , after revelation (and no new drivers nor microsoft updates)once i use lasers the computer reboot , i really dont like to test things when several reboots can break the system. Its not the drivers , its not a microsoft update its something in revelation. If CCP wants the minidump file i have it .. but i they are not even answering here and last time i petitioned i got an autoreply.
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Alitha Maru
Minmatar Hidden Agenda Deep Space Engineering
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Posted - 2006.12.26 23:03:00 -
[49]
Originally by: Mhormal Edited by: Mhormal on 26/12/2006 23:01:19 I am not reverting to old drivers or something else, the new directx redist dont do antyhing , i dont see why i should change anything on my computer before revelation all was working great , no crash , after revelation (and no new drivers nor microsoft updates)once i use lasers the computer reboot , i really dont like to test things when several reboots can break the system. Its not the drivers , its not a microsoft update its something in revelation.
Well yeah, to be honest I did not have this problem before Revelation. For me it is connected to starting the armor-repairer or be in the vicinity of someone that does. Be it NPC or PC.
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Kiso Yoshimasa
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Posted - 2006.12.27 00:26:00 -
[50]
Originally by: Alitha Maru
Well yeah, to be honest I did not have this problem before Revelation. For me it is connected to starting the armor-repairer or be in the vicinity of someone that does. Be it NPC or PC.
Does armor rep'ing have a sound? Could it be related to Eve trying to play that specific sound?
/me clutches wildly at straws....
KY
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Alitha Maru
Minmatar Hidden Agenda Deep Space Engineering
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Posted - 2006.12.27 00:33:00 -
[51]
Originally by: Kiso Yoshimasa
Originally by: Alitha Maru
Well yeah, to be honest I did not have this problem before Revelation. For me it is connected to starting the armor-repairer or be in the vicinity of someone that does. Be it NPC or PC.
Does armor rep'ing have a sound? Could it be related to Eve trying to play that specific sound?
/me clutches wildly at straws....
KY
Yes, this is a known fact 
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scruffythedog
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Posted - 2006.12.28 00:43:00 -
[52]
******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000007F, {d, 0, 0, 0}
Probably caused by : RtkHDAud.sys ( RtkHDAud+7613d )
Followup: MachineOwner ---------
1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * *******************************************************************************
UNEXPECTED_KERNEL_MODE_TRAP_M (1000007f) This means a trap occurred in kernel mode, and it's a trap of a kind that the kernel isn't allowed to have/catch (bound trap) or that is always instant death (double fault). The first number in the bugcheck params is the number of the trap (8 = double fault, etc) Consult an Intel x86 family manual to learn more about what these traps are. Here is a *portion* of those codes: If kv shows a taskGate use .tss on the part before the colon, then kv. Else if kv shows a trapframe use .trap on that value Else .trap on the appropriate frame will show where the trap was taken (on x86, this will be the ebp that goes with the procedure KiTrap) Endif kb will then show the corrected stack. Arguments: Arg1: 0000000d, EXCEPTION_GP_FAULT Arg2: 00000000 Arg3: 00000000 Arg4: 00000000
Debugging Details: ------------------
BUGCHECK_STR: 0x7f_d
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: DRIVER_FAULT
PROCESS_NAME: ExeFile.exe
LAST_CONTROL_TRANSFER: from 8893d620 to b7f4c13d
STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. f78b2a1c 8893d620 8893d220 00000006 00000000 RtkHDAud+0x7613d f78b2a20 8893d220 00000006 00000000 00000000 0x8893d620 f78b2a24 00000000 00000000 00000000 00000000 0x8893d220
STACK_COMMAND: kb
FOLLOWUP_IP: RtkHDAud+7613d b7f4c13d 660f6f5d00 movdqa xmm3,xmmword ptr [ebp]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: RtkHDAud+7613d
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RtkHDAud
IMAGE_NAME: RtkHDAud.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 44435258
FAILURE_BUCKET_ID: 0x7f_d_RtkHDAud+7613d
BUCKET_ID: 0x7f_d_RtkHDAud+7613d
Followup: MachineOwner ---------
1: kd> lmvm RtkHDAud start end module name b7ed6000 b830c000 RtkHDAud T (no symbols) Loaded symbol image file: RtkHDAud.sys Image path: RtkHDAud.sys Image name: RtkHDAud.sys Timestamp: Mon Apr 17 09:31:20 2006 (44435258) CheckSum: 0041B96F ImageSize: 00436000 Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0 1: kd> lmvm RtkHDAud start end module name b7ed6000 b830c000 RtkHDAud T (no symbols) Loaded symbol image file: RtkHDAud.sys Image path: RtkHDAud.sys Image name: RtkHDAud.sys Timestamp: Mon Apr 17 09:31:20 2006 (44435258) CheckSum: 0041B96F ImageSize: 00436000 Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0 1: kd> lmvm RtkHDAud start end module name b7ed6000 b830c000 RtkHDAud T (no symbols) Loaded symbol image file: RtkHDAud.sys Image path: RtkHDAud.sys Image name: RtkHDAud.sys Timestamp: Mon Apr 17 09:31:20 2006 (44435258) CheckSum: 0041B96F ImageSize: 00436000 Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0 1: kd> lmvm RtkHDAud start end module name b7ed6000 b830c000 RtkHDAud T (no symbols) Loaded symbol image file: RtkHDAud.sys Image path: RtkHDAud.sys Image name: RtkHDAud.sys Timestamp: Mon Apr 17 09:31:20 2006 (44435258) CheckSum: 0041B96F ImageSize: 00436000 Translations: 0000.04b0 0000.04e0 0409.04b0 0409.04e0
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scruffythedog
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Posted - 2006.12.28 00:44:00 -
[53]
managed to run windows debugger and get the above info from it. I'm having the same problems as you guys with the sound and the BSOD's
andy, thx for talkin me through this mate
Hope this info helps in the cure :)
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Elesen
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Posted - 2006.12.28 03:16:00 -
[54]
I was having this problem too. I turned off acceleration, and I'm hoping it helps.
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Nsation
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Posted - 2006.12.28 15:43:00 -
[55]
Same problem as everybuddy else here. Add sensor boosters reactivation sound when warping = crash... Pls fix it, pvp without sound is walking without legs. 
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Bael Kar
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Posted - 2006.12.28 17:32:00 -
[56]
had same problem with system rebooting if i got targeted while exiting warp, i had realtek onboard on with my AM2 socket board, i havent had the problem since i disabled the onboard and wiped the realtek software off my machine.
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Mhormal
Amarr Convergent Firmus Ixion
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Posted - 2007.01.01 20:17:00 -
[57]
*sigh*
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ExcellciuM
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Posted - 2007.01.03 00:09:00 -
[58]
Same problem here, Realtek HD audio on-board Asus P5W DH Deluxe, new Realtek drivers DID NOT fix the problem, Microsoft are useless at fixing anything unless it makes them money. I did not play Eve before Revelations (noob lol). so i cannot say whether the game crashed or not, turning sound off kills the atmosphere and the whole point of PAYING for something is being looked after as a valued customer. one or more of the parties involved in this (CCP, MS and Realtek) who we have all bought something off (maybe not first hand, on board audio and system builders etc.) all have earned money off us yet we have to suffer, to the person who thinks they are in close contact with Realtek why haven't they sorted it out yet? (I am now moaning at you because you deserve it after that comment and nobody else will answer our complaints)
somebody fix it! its not fun for us people! pvp is ruined if i want sound, reboot within seconds of exiting warp get a bad nam for 'running away' and get haf of my ship blown to bits when i dont fire back or use shields, its not on!
FIX IT SOMEBODY!
|

Alana Stonegate
|
Posted - 2007.01.03 05:56:00 -
[59]
I'm having the exact same problem. I have an EVGA 680i Motherboard with Realtek HD Audio onboard and everytime a specific sound plays (I'm not sure which one but seems to occur in combat), I get a BSOD with a 'STOP: 0X0000007F' error. All other games on this machine run perfectly. I downloaded the latest drivers from the Realtek website but that didn't solve it. What the heck is going on here with Eve? I can play Eve for hours without any BSOD's as long as I disable sound. But that's not acceptable. I've posted messages on the EVGA forums with no answers so far.
|

scruffythedog
|
Posted - 2007.01.03 13:17:00 -
[60]
Hi all, just for info, i've forwarded on a bug report to ccp about this, hopefully it'll help in resolving this.
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Yugath d'Harnoncourt
|
Posted - 2007.01.03 15:50:00 -
[61]
Same problem here. I have the PW 5 DH de luxe mobo with 975x chipset and realtek onboard sound, and I can not play the tutorial for more then 10-30 minutes before I crash to a BSOD and reboot. I'll see what disabling the sound does.
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Gaogan
Gallente Solar Storm Axiom Empire
|
Posted - 2007.01.03 16:29:00 -
[62]
What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
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Vynor
|
Posted - 2007.01.03 18:56:00 -
[63]
I have exactly the same problem. I can log-on, stay in the station and do nothing, I donÆt touch the PC. After a random time (5 minutes to over an hour) I return to a BSoD, the same happens if I play the game. The only fix for me is to disable the sound, which is far from ideal. This is the only game that has this problem for me. Realtek have just released a new driver, R1.54, unfortunately this makes no difference. Luckily I am on a 14 day trial, unless this is fixed I will not be signing up for a half service.
Come on CCP, get your act together and get this sorted, you have paying customers to look after.
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PhamNuwen
Caldari Bungee Jumper
|
Posted - 2007.01.03 19:39:00 -
[64]
Originally by: Gaogan What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
but maybe CCP has a workaround? ...it was working until Kali...
__ Kali - the new experience - playing without sound ---
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Nsation
|
Posted - 2007.01.03 20:34:00 -
[65]
Originally by: Gaogan What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
Mine is a C-Media, not realtek, and having the same probs like others describes here. I just know mine worked perfectly before Revelations.
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Hexersup
|
Posted - 2007.01.03 20:44:00 -
[66]
Originally by: Gaogan What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
What Part of this do you not get? It isnt my fault, ALL games are working with realtek onboard-sound, also EVE til Revelation. 1 day after Patch onboard fails to work with EVE correct...........
|

Tara Ixion
|
Posted - 2007.01.04 08:59:00 -
[67]
Edited by: Tara Ixion on 04/01/2007 09:01:29
|

Nathan Kill
Legio Nova Invicta
|
Posted - 2007.01.04 09:01:00 -
[68]
Same problem. My PC reboots when i exit the warp near a station or also when i'm docked in station. For me ATM the game is unplayable. I update sound drivers (realtek 97AC 5.10.0.5980), i disabled sound in game but no solution. I hope today cp will solve this bug-problem.
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Mortmal
|
Posted - 2007.01.05 01:28:00 -
[69]
Originally by: Gaogan What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
Get CCP's **** out of your mouth fanboi! EVERYTHING else is working , every new games , every older games . No i wont buy more hardware , it was working before kali , now it dont work , simple it must be fixed.
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ArchenTheGreat
Caldari D00M. Triumvirate.
|
Posted - 2007.01.05 12:10:00 -
[70]
Originally by: Gaogan What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
You are right and wrong at the same time. It's obvious it's Realtek's fault. If PC reboots it's drivers fault - not application's. It's Realtek who is responsible for releasing good drivers.
But... if driver manufacturer is not fixing bugs CCP (as application manufacturer) have no other choice but workaround those bugs. Do not use bugged driver functions if their detect hardware with faulty driver. It's just good business practice to care about your customers even if it's not you who cause their problems.
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sirglinn
Caldari
|
Posted - 2007.01.05 13:05:00 -
[71]
as a matter of fact, it IS CCP's fault. because EVE is the ONLY game I have that has this issue. and I have over 50 games installed, some of them EVE will never match in graphics and sound. so defending CCP is quite pointless, it is up to them to fix this ASAP (and judging by the age of this thread, they are not too bothered with fixing it), and in the mean time we'll have to play without sound.
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Tyny
|
Posted - 2007.01.05 22:35:00 -
[72]
only work around is to Disable Sound. This isnt fair to us that own these systems I cant Stress this enough. Even after 2 patches and an optional patch does this problem still exist. Its like going to the movies and there sound be all screwed you would demand your money back. And then boycott them until there problem was fixed. This problem happens when warping this problem happens when jumping, this problem happens when using the armor repairer the shield booster, In general it happens with any sound other then music is produced. CCP Please fix This problem or Lose alot of customers.
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Ftuoil Xelrash
|
Posted - 2007.01.05 23:41:00 -
[73]
I had this problem also.
Disabled On Board Sound. Bought a $15 Sound Blaster Live card. Problem solved.
|

George Petsch
Caldari Thundercats RAZOR Alliance
|
Posted - 2007.01.06 12:42:00 -
[74]
Originally by: Gaogan
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
Please listen to this man.
As far as my research goes the reason for this is that realtek are trying to pull off an unified driver architecture (one driver fits all onboard cards), like nvidia does (their drivers work however). While there are no problems in normal mp3 playback or whatsoever, the soundcard fails to work with more advanced sound output.
I can easily reproduce that error when trying to play multiple mp3 files or d3d demos, sometimes even watching youtube videos while playing music is enough.
im in ur safespots pwning ur canz |

Singion Col
|
Posted - 2007.01.06 16:22:00 -
[75]
/bump
fix please
Realtek Sound Onboard chip set is a nvidia , so i dont think that has anything to do with it..
game will only run on my pc if i disable the on board sound card in device manager
i dont quite understand why people want to blam realtek when thousands of other games/apps work fine,and people have stated that it worked fine before the latest patch, is it not down to how the games programming reads the driver and fails?
yours Singion
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Hexersup
|
Posted - 2007.01.06 17:43:00 -
[76]
Originally by: George Petsch
Originally by: Gaogan
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
Please listen to this man.
As far as my research goes the reason for this is that realtek are trying to pull off an unified driver architecture (one driver fits all onboard cards), like nvidia does (their drivers work however). While there are no problems in normal mp3 playback or whatsoever, the soundcard fails to work with more advanced sound output.
I can easily reproduce that error when trying to play multiple mp3 files or d3d demos, sometimes even watching youtube videos while playing music is enough.
I've tried this, i can play multiple mp3's, i can also play mp3's and at the same time play a youtube-video, no problem. I've tried 3 mp3 aplications at the same time, each playing a mp3 and with mediaplayer a dvd-video....all is ok.
But i'm surprised, now after the 24hours downtime i tried again my onboard-sound and had over the night no problems........missions, belt-npc's, jumps, deadspace all seems fine...cant understand that. All i've done was a new lowcoast soundcard installed, but the sound was bad, just the music was ok. So i tried again the onboard(with the lowcoast card installed too) and now no crashs.....curious........
|

XenoPagan
|
Posted - 2007.01.07 14:51:00 -
[77]
oh, didnt see that this issue had so long topic. so *bump*, adding to bodycount, just to increase the numbers.
trying those different workarounds, lets see if they work for me.
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Yugath d'Harnoncourt
|
Posted - 2007.01.07 15:19:00 -
[78]
Oh well, uninstalling Eve again. Playing without sound is no fun. This thread is over 5 weeks old, why hasn't anybody from CCP jumped in on this?
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Archo X
Caldari
|
Posted - 2007.01.09 20:30:00 -
[79]
Please fix this.
Since Eve keeps crashing and the Eve-mail bug is extremely annoying I have started playing Eve less. The needle is starting to come out of my arm and before I know it I will be hooked on something else.
I am not threatening to cancel my account per se, but I am pointing out that if I am not playing Eve then there is little point to paying for Eve.
Yes, I know I could disable sound yada-yada-yada-yada, but I'd rather not play a game without sound. I turn off the music and run a media player in the background, but I leave the voices and UI sounds on. Hearing the weapons is part of the fun of the game.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

Dmian
Gallente Starline Engineering Corporation
|
Posted - 2007.01.09 23:27:00 -
[80]
Edited by: Dmian on 09/01/2007 23:25:41 I have a Compaq Presario, with the same Realtek problems. I disabled hardware acceleration and have partial sound: I can hear most of the sounds, but sometimes I miss a shot while ratting. Also, after some time the Jukebox starts skipping parts of the song, to the point I have to turn it off (maybe some problem with the sound cache?, I don't know). I suppose sooner or later either CCP or Realtek are going to fix the problem. I consider this game worth enough to keep playing and paying for it. But I have a concern: what will happen to people who's looking to the Vivox release? With no sound hardware acceleration Vivox will probably be useless. Is this the reason why CCP is delaying its release, to gain time until someone finds a fix? I guess CCP's doing its best to fix this problem, no company wants to upset its customers. But a word from the devs wouldn't hurt. Also: when I search for solutions at the Compaq site it sends me to the Realtek page. Last time I upgraded using Realtek drivers I had to recover my system to a previous point, since it refused to start. So I'm not into experimenting on this issue. And about buying another card: I have a potentially perfect sound card included in my PC, wich I paid for. I don't feel like buying a new one to replace one that is not broken. It's just a driver, some piece of code. If some of you want to organize something to petition "en masse" to Realtek maybe we could make enough noise to be heard. And to CCP devs: if you can join forces with Realtek to solve this problem (and maybe you alredy did) and keep us up-to-date with news I believe we'll all be grateful. Regards.
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sirglinn
Caldari
|
Posted - 2007.01.10 16:06:00 -
[81]
is the sound fixed yet?!
|

Vynor
|
Posted - 2007.01.10 18:45:00 -
[82]
Originally by: sirglinn is the sound fixed yet?!
No, not for me it is not. Bought a cheap sound card from MaplinÆs (ú7.51) fitted it to my brand new expensive system and not had a crash since! Sound is OK for game but pretty rubbish for MP3Æs. Sooner we get a permanent fix the better
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Archo X
Caldari
|
Posted - 2007.01.10 19:34:00 -
[83]
Originally by: Vynor
Originally by: sirglinn is the sound fixed yet?!
No, not for me it is not. Bought a cheap sound card from MaplinÆs (ú7.51) fitted it to my brand new expensive system and not had a crash since! Sound is OK for game but pretty rubbish for MP3Æs. Sooner we get a permanent fix the better
Nothing like spendind a few thousand dollars on a new PC to find that a 3 year old game doesn't work on it...
CCP please address this issue.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

sirglinn
Caldari
|
Posted - 2007.01.10 20:05:00 -
[84]
it makes me wonder, what exactly am I paying 15 euros a month for? so far I can think of one hour daily and many more hours worth of unscheduled downtime, sound that crashes my computer so that I'm forced to turn it off completely... what the hell?!
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Archo X
Caldari
|
Posted - 2007.01.10 20:39:00 -
[85]
Originally by: sirglinn it makes me wonder, what exactly am I paying 15 euros a month for? so far I can think of one hour daily and many more hours worth of unscheduled downtime, sound that crashes my computer so that I'm forced to turn it off completely... what the hell?!
You have to turn off your computer? Eve does this for me auto-magically. Since Eve does not work I have been playing Medival Total War II with graphics maxed out and... get this... sound. No lag, no crashes, no $15/mo, no mail bug, no problem.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

sirglinn
Caldari
|
Posted - 2007.01.10 22:38:00 -
[86]
woohoo, they did manage to fix the mail bug, which was, though annoying, but bearable, but couldn't be bothered to fix a bug which randomly reboots people's computers.
|

djape
|
Posted - 2007.01.11 17:57:00 -
[87]
Realtek HD Audio (onboard) problem i experience is very annoying, it keeps restarting my PC. Only solution so far is disabling sound completely.
Please CCP, just give us a sign, are you guys going to address this or we need to change Sound Cards?
Just simple, yes or no.
Thx ;)
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Yugath d'Harnoncourt
|
Posted - 2007.01.11 19:59:00 -
[88]
The fact that the devs never even answered in this thread is enough for me to never bother again with Eve. I mean I can totally understand it if they do not have a quick fix for it, but at least acknowledge the problem. That already goes a long way with your customers, it takes like 1 minute to do, why do so many of these companies not understand such simple psychology? 
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Archo X
Caldari
|
Posted - 2007.01.11 22:17:00 -
[89]
Originally by: djape Realtek HD Audio (onboard) problem i experience is very annoying, it keeps restarting my PC. Only solution so far is disabling sound completely.
Please CCP, just give us a sign, are you guys going to address this or we need to change Sound Cards?
Just simple, yes or no.
Thx ;)
And changing sound cards might not be an option. With most new mobos only having 2-3 PCI slots and over-sized PCI-X cards covering some of them people only have 1-2PCI slots open. When you consider the plethora of PCI cards and the fact most mobos have on-board sound expecting people to be able to add a sound card might be a stretch. By-passing the on-board 7.1 surround for a USB sound card is not a viable option either.
So CCP/Realtek need to fix this.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

Archo X
Caldari
|
Posted - 2007.01.11 22:19:00 -
[90]
Originally by: Yugath d'Harnoncourt The fact that the devs never even answered in this thread is enough for me to never bother again with Eve. I mean I can totally understand it if they do not have a quick fix for it, but at least acknowledge the problem. That already goes a long way with your customers, it takes like 1 minute to do, why do so many of these companies not understand such simple psychology? 
/signed. This thread is 1.5 months old and so far the best advice is turn off your sound or buy a new sound card.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |
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Corvan Groucho
Caldari
|
Posted - 2007.01.12 11:56:00 -
[91]
I had this problem as well. Again with the Intel 975x chipset. It didn't start happening until after I upgraded my video card from an Nvidia 6200TC to an ATI 1900xtx. However it wasn't only eve that was effected, most games ran fine, but several others, including eve and Oblivion would get a BSOD. So it's related to onboard audio, but not just EVE, after swithing to a cheap sound card, problem solved in Eve and the rest of the games that had the issue.
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Stefan Marius
|
Posted - 2007.01.13 15:07:00 -
[92]
Realtek posted a driver set dated 1/12/07 yesterday for their AC 97 Codec. Anyone have any luck with it fixing the crashes?
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Archo X
Caldari
|
Posted - 2007.01.15 17:19:00 -
[93]
I just installed the driver, but I am a little leary to go charging into a mission. I'd really rather not lose another ship to a BSoD. Then again, I'll never know if I don't try... I'll give it a whirl over the next week and we'll see what happens.
/me hopes for fast response to the reimbursement petition.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

Sanctus Maleficus
Oberon Incorporated Prime Orbital Systems
|
Posted - 2007.01.15 19:06:00 -
[94]
Yeah, for me it was Revelations that started to cause the reboots. I have an Abit AW8 board that has the Realtek HD onboard sound (not the AC97), which is still affected.
Since I only use a 2.1 system (I personally found surround silly and obtrusive to setup for PC stuff), I just went out and got an Audigy. Problem Solved.
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M Langwaa
|
Posted - 2007.01.16 02:57:00 -
[95]
I just resubscribed, play game mainly on a Alienware 766 laptop w/onboard sound, game hangs after 5min to an hr. of play, hard crash too, have to manualy reboot. Bought someone lunch for the day with $15 donation. Unsubscribing....
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Onmarr Shan
Minmatar Space-Bar FOUNDATI0N
|
Posted - 2007.01.16 09:14:00 -
[96]
I'm having the same problem with a Abit A8V, I've updated to the latest Realtek drivers A3.97 and tried disabling the soundcard. Neither works and eve still crashes my PC every time I run it.
I over 2 years of dedicated play this is the only time I've seriously been thinking of cancelling my subscription. The game is utterly unplayable.
I've got a petition open, but I've so far been told to update the drivers. I'm still waiting for a response now that I've told them I've done that. On the flipside the response to the petition was quite quick, which is good I suppose.
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Tirk Umpat
Caldari Ex Coelis
|
Posted - 2007.01.18 06:30:00 -
[97]
Has anyone tried the new drivers? I have a 975x board and the only way I can have sound and not have the game crash is to disable hardware acceleration.
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Onmarr Shan
Minmatar Space-Bar FOUNDATI0N
|
Posted - 2007.01.18 22:20:00 -
[98]
Originally by: Onmarr Shan I'm having the same problem with a Abit A8V, I've updated to the latest Realtek drivers (A3.97) and tried disabling the soundcard. Neither works and eve still crashes my PC every time I run it.
Did you not read my post?
Those are the latest drivers off the realtek website and they don't work. I'm currently going thru the motions in a tech support petition, but I don't hold out much hope. Everytime I run eve it crashes my PC. I can't finish off a logserver run as I am locked out of the OS and can't kill the eve process. And eve doesn't produce any .dmp files.
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Tirk Umpat
Caldari Ex Coelis
|
Posted - 2007.01.19 02:38:00 -
[99]
I guess I missed that part. Does disabling the sound in EVE work for you? That seems to be the only thing that works for me.
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Vynor
|
Posted - 2007.01.19 09:13:00 -
[100]
Originally by: Tirk Umpat I guess I missed that part. Does disabling the sound in EVE work for you? That seems to be the only thing that works for me.
IÆve tried many thing and the only solution to stop the BSoD for me is to turn the sound off. How long has this been going on for àààà. 6 weeks + and nothing from CCP now that is what I call being customer focused!!! NOT
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Majutsu
Caldari Sound of Silence
|
Posted - 2007.01.19 09:45:00 -
[101]
I've had same problem, turning sound off does fix it.
Tried disabling hardware acceleration but then teamspeak doesn't work 
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Nivor
Majestic Technology O X I D E
|
Posted - 2007.01.19 18:02:00 -
[102]
I had the problem of my system rebooting. It would do it consistently for a few hours and then go away and not do it again for several weeks. I updated my soundcard drivers about a couple of months ago and so far all is well. Only ever crashed with Eve tho.
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Athena Minoko
|
Posted - 2007.01.20 15:42:00 -
[103]
Originally by: Gaogan What part of this do you tards not get?
IT IS NOT CCP'S FAULT.
It is a known fact that Realtek can not write drivers to save their lives. They crash in a number of games for many people. Get a different sound card.
I do not use sound (I have NEVER been able to) in eve and still I BSOD. Ever since Revelations.
Usually when going into combat. It's not my farking sound card or its drivers, since I have sound disabled. It's NOT my RAM. It's not my video card drivers or my video card. So stop blaming them. ALL other games run 100% fine.
It is a blatant screwup somewhere in Revelations. CCP please fix it.
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Wiena Grey
|
Posted - 2007.01.22 14:08:00 -
[104]
Bump, anyone found any solution to this??
i have tried 1.54 drivers from Realtek no luck 
But why is it only in EVE and only after the last big patch ???????????
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Ecoplex
|
Posted - 2007.01.22 18:11:00 -
[105]
@&%#$&%!$@%^$#&%!!!!!!!!!!!!!!!!!
*sigh*
Someone needs to get their head out of their a**...and it ain't us. This problem has been plaguing about 40% of the ppl playing EVE....DO SOMETHING!! SOMEONE PLEASE!!
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Niden
|
Posted - 2007.01.22 18:37:00 -
[106]
Amen to that.
I also get constant crashes even though I have sound disabled. I thought it was sound at first, so I tried 3 different cards as well as all kinds of drivers. Then today it crashed again even though sound was turned off.
Please CCP, you're gonna start losing players over this.
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Onmarr Shan
Minmatar Space-Bar FOUNDATI0N
|
Posted - 2007.01.23 06:16:00 -
[107]
Disabling the soundcard didn't work for me.
If you believe CCP then this isn't a problem. I've gotten through the tech support process and I've been told that this isn't a problem and it is a hardware issue with my PC. I've been having persistent crashes since the most recent patch.
So in response to a previous poster, yes CCP are going to loose players over this...
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Wiena Grey
|
Posted - 2007.01.23 08:40:00 -
[108]
Wel if this is the case, why is there no issues in other games then     
|

Niden
|
Posted - 2007.01.23 10:14:00 -
[109]
Ignore my previous post, as it turns out, after some hard core benchmarking and testing, the problem is with my hardware NOT EVE, very sorry about that 
|

Fred Gunan
|
Posted - 2007.01.23 10:23:00 -
[110]
Edited by: Fred Gunan on 23/01/2007 10:19:59 I have a MSI 975X platinum powerup edition and installed the latest realtek drivers found on MSI site (R1.55 while the version on realtek site is R1.54) but i still had a BSOD when i started a combat (when the ennemy lock my ship or fire at me)
Yesterday i disabled the hardware acceleration using dxdiag and the problem disappeared. Now i got some strange bugs with the music during combats, so it's better but i hope they will soon release new drivers that works with hardware acceleration enabled. 
|
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Onmarr Shan
Minmatar Space-Bar FOUNDATI0N
|
Posted - 2007.01.23 22:26:00 -
[111]
I've basically been told by CCP that the problem is with my hardware. I've done a fair bit of poking (and I work in IT, so I know what I'm doing) and I've not found any problems. Only eve gives me problems on this system...
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Archo X
Caldari
|
Posted - 2007.01.24 14:15:00 -
[112]
Originally by: Niden Ignore my previous post, as it turns out, after some hard core benchmarking and testing, the problem is with my hardware NOT EVE, very sorry about that 
I've put my system throught the futuremark battery a number of times without any issue. I have run the nVidia system stability test without any problems. Anything else I do with my new PC works except combat in Eve.
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

Dmian
Gallente Starline Engineering Corporation
|
Posted - 2007.01.24 15:06:00 -
[113]
Originally by: Fred Gunan Edited by: Fred Gunan on 23/01/2007 10:19:59 Yesterday i disabled the hardware acceleration using dxdiag and the problem disappeared. Now i got some strange bugs with the music during combats, so it's better but i hope they will soon release new drivers that works with hardware acceleration enabled. 
Does the music start skipping after a while?
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Fred Gunan
|
Posted - 2007.01.24 17:05:00 -
[114]
Originally by: Dmian
Originally by: Fred Gunan Edited by: Fred Gunan on 23/01/2007 10:19:59 Yesterday i disabled the hardware acceleration using dxdiag and the problem disappeared. Now i got some strange bugs with the music during combats, so it's better but i hope they will soon release new drivers that works with hardware acceleration enabled. 
Does the music start skipping after a while?
Yes, but if i turn off the sound and turn it back on, the music goes back to normal
|

Onmarr Shan
Minmatar Space-Bar FOUNDATI0N
|
Posted - 2007.01.24 22:42:00 -
[115]
I managed to get a better response out of the tech support today. Which was basically that the client is making a specific memory call to the driver which causes it to crash.
I'm fiddling around with the hardware acceleration in dxdiag.
|

VoonDias
|
Posted - 2007.01.26 19:20:00 -
[116]
Keep us updated, would like to play with sound eventually :(
|

sirglinn
Caldari Perkone
|
Posted - 2007.01.27 10:38:00 -
[117]
funny, no mention of the sound fix in the latest patch (Jan 30th) notes... looks like we're up for another few months' wait.
|

Elliot Reid
Digital Fury Corporation Digital Renegades
|
Posted - 2007.01.27 20:13:00 -
[118]
I just built a new PC using an MSI P965 Platinum with the onboard sound. No problems till a big fleet op earlier today and I had the PC reboot twice in 5 mins. I hadn't read this thread but turned off the sound anyway and that seems to have fixed it.
Shame really as I like to run with sound but if it means I can actually play the game without crashes then I'll sacrifice the sound. I might just rip the Soundblaster card from my old PC as I never had any trouble with that. __________________________________
Sig nerf'd by CCP |

Archo X
Caldari
|
Posted - 2007.01.27 23:51:00 -
[119]
Realtek released a new driver yesterday.
Installing it now, so we'll see what happens...
/me crosses fingers
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

Vynor
|
Posted - 2007.01.28 17:04:00 -
[120]
Originally by: Archo X Realtek released a new driver yesterday.
Installing it now, so we'll see what happens...
/me crosses fingers
Checked, just be aware this is a Vista driver update. To update you on my previous post, since disabling my Realtek sound and installing a really cheap PCI sound card over 2 weeks ago, I have not had one single BSoD. Sound is not brilliant with this card but it is better than nothing. Going to upgrade my system this week to Vista and re-enable my Realtek sound, I will let you know if I get any BSoD
|
|

Captain Campion
Amarr Dark Horizons
|
Posted - 2007.01.28 18:11:00 -
[121]
Ive just ordered a Creative SoundBlaster X-Fi Xtreme Music OEM Soundcard
|

sirglinn
Caldari Perkone
|
Posted - 2007.01.30 14:23:00 -
[122]
did anybody check, does the sound in EVE still crash the computer after the 1.3 patch?
|

scruffythedog
|
Posted - 2007.01.30 21:17:00 -
[123]
Did for me, just tried it...
|

Ryouka Acoma
|
Posted - 2007.01.31 22:28:00 -
[124]
I am affected by this problem also. Intel Core2Duo E6400, realtek onboard sound.
disabling sound acceleration works for me, but thats a pretty bad workarond it messes up ingame sound after about an hour, and i have to turn sound acceleration back on to watch dvds etc.
disabling sound in eve is a ridiculous 'solution'. And buying a new sound card? It better not come to that. My realtek onboard provides decent sound for anything else I do.
Come on CCP its been 10+ weeks. People with realtek onboard sound are not a minority! It must be easily the most popular new gaming system configuration.
And before ppl jump on me 'its realteks fault!!!111', I'm sure they are at fault. But eve used to work fine before a patch. and realtek don't seem like they're gonna fix it anytime soon. CCP aren't at fault here, they just need to take action to help out their customers. |

sirglinn
Caldari Perkone
|
Posted - 2007.01.31 22:46:00 -
[125]
my sound seems to work now. at least the PC doesn't crash.
|

veLhi
LDK
|
Posted - 2007.02.01 07:29:00 -
[126]
I have an older Intel chipset (875) with realtek onboard and I have the same problem. I went nuts trying to fix my PC for a week. Almost went as far as to buy a new graphics card because I thought it was GPU related :) I'm wondering if this is an Intel chipset, or a realtek codec issue. Or is it simply CCP raping audio drivers because I've been running/gaming with this system happily for several years now with no problems at all :)
Ironically, I was playing with sound off for almost a year now and only recently turned it back on cause I missed the nice EVE tunes and warp tunnel sound effects :) Hello random reboots :)
|

Ryouka Acoma
|
Posted - 2007.02.01 11:55:00 -
[127]
sirglinn: that sounds like awesome news. I don't think you ever mentioned what cpu/motherboard chipset you have though?
I'll try it out soon when I work up the courage. I'll be sure to report back.
|

sirglinn
Caldari Perkone
|
Posted - 2007.02.01 13:15:00 -
[128]
never mind, just got a BSoD while out in space.
rofl, this is becoming ridiculous. a game developer company have a bug which crashes people's computers, a bug which has been confirmed by numerous people, a bug which is unique to EVE only as nobody else seems to experience this with any other games - and yet CCP don't seem to give a slightest ****. ****, they have not even been bothered to come here and acknowledge the bug and reassure people that they are at least attempting to fix it. no, all we get is silence and new updates without any trace of bugfixing. what a load of **** this situation is.
Ryouka Acoma, E6700 on Asus P5W DH Deluxe
|

Veinfiller
|
Posted - 2007.02.01 19:28:00 -
[129]
e6600 on p5w dh deluxe with realtek sound on-board
insta-reboot when popping rats
works with every other app/game.
....great.
|

Otaci
|
Posted - 2007.02.01 20:14:00 -
[130]
Same here, please fix.
|
|

Colje
Priory Of The Lemon R0ADKILL
|
Posted - 2007.02.02 12:39:00 -
[131]
I've had my computer crash with realtek drivers more then once running under winxp. Decided to go for Vista...and the Vista drivers for realtek cured my problem.
Havent had my computer crash even once.
|

Vynor
|
Posted - 2007.02.05 09:36:00 -
[132]
Originally by: Colje I've had my computer crash with realtek drivers more then once running under winxp. Decided to go for Vista...and the Vista drivers for realtek cured my problem.
Havent had my computer crash even once.
Thanks for that. Did exactly the same, upgraded to Vista, installed the latest Realtek drivers for Vista, played for 2 days, Eve runs like a dream not one single crash. I guess that prove it is a XP Realtek driver problem!
|

Tirk Umpat
|
Posted - 2007.02.07 06:36:00 -
[133]
Bump for the simple fact that this issue is not fixed yet.
|

tialynn
|
Posted - 2007.02.07 09:57:00 -
[134]
likewise. crashing all the time. FIX THIS PLEASE
|

Sionn Klorgh
Minmatar Black Lance Against ALL Authorities
|
Posted - 2007.02.07 11:12:00 -
[135]
Edited by: Sionn Klorgh on 07/02/2007 11:08:58 This issue started appear for my after the LAST PATCH.
|

veLhi
LDK
|
Posted - 2007.02.07 11:18:00 -
[136]
Anybody find any other solutions?
We currently have: 1) Upgrade to Vista... yeah sure 2) Disable sound... hmm
And to those suggesting that we buy normal $150 sound cards... For what? For those additional 8 analog outputs that you will never use? Or will the optical SPDIF output deliver somehow superior sounding digital data? :) The only thing that is missing from my lowly five year old realtek codec is dolby digital live, which for some reason was not included in all of the X-Fi boards as well. Hmm.
|

Veinfiller
|
Posted - 2007.02.07 15:46:00 -
[137]
disabling sound hardware acceleration via dxdiag "fixes" this issue for me and my asus p5w dh deluxe....a sad but working work-around.
|

Ting Luizang
|
Posted - 2007.02.08 13:17:00 -
[138]
I have the same problem, but i just set Audio Hardware acceleration to Basic....sound is not to bad, Teamspeak works :) Not solution...i know...but...well i have sound atleast... 
|

Mari Onette
|
Posted - 2007.02.08 17:09:00 -
[139]
Edited by: Mari Onette on 08/02/2007 17:10:36 I have this issue too. Onboard soundcards do not seem to work with eve. I had to put an old SB-live card I had laying around to make eve work with sound enabled. I'm running an Asus P5W-Deluxe mobo, intel core duo 2, 2 gb ram, Sapphire X1950 gfx. The game is rock solid as long as you dont have sound turned on. With sound on and an onboard soundcard, the game's about as stable as Battlecruiser 3000AD.
EDIT: You know, I see all sorts of other problems with the sound too. I listen to my TV through the line input on my computer. Whenever eve is running, I get horrific echo. My friend notices significant audio distortion on his system as well. I have gotten this echo problem with a soundblaster Audigy as well as the onboard realtek card.
|

Thanatuz
|
Posted - 2007.02.09 11:44:00 -
[140]
Edited by: Thanatuz on 09/02/2007 11:42:44 Im constantly crashing too. gonna try it again without sound Mobo: P5H dw deluxe. CPU: e6600 GFX: ATi x1950xtx Sfx: onboard realtek sound
|
|

scruffythedog
|
Posted - 2007.02.11 16:10:00 -
[141]
bump :)
Still can't find a fix....and i aint buying a new soundcard
|

Prellius
Amarr Necrons NxT LeveL
|
Posted - 2007.02.12 10:03:00 -
[142]
Same problem here. Just upgraded my PC with P5W DH Deluxe mobo (Realtek onboard sound, 975 chipset), 3,4 GHz Dual core , 4x 1Gb / 800 mhz ram, Nvidia 7600 GS video card.
And my problem started since upgrade :( BSoD randomly sometimes when I click armor repairer or my drone bay on combats.
Reading all those threads about this problem but no solution yet is just sad. EvE works fine hours and hours if I disable sound, I have to try disabling HW acceleration though. Btw, I got a cheap Sound Blaster PCI card (5.1 something) and tried this, same problem also there... PC crashed on combat, after that disabled sound and playing EvE on silent mode now :(
While I was searching about it, found this one not sure if it's doing the same thing, but I will try when I'm back home today.
in prefs.ini file, add the line with;
suppress.NoAudioHwAcceleration=1
|

artemis doom
Caldari
|
Posted - 2007.02.12 11:38:00 -
[143]
bump, fix this.
|

Mhormal
Amarr Convergent Firmus Ixion
|
Posted - 2007.02.12 23:39:00 -
[144]
unbelievable, still no fix , no dev answer , nothing at all
|

MirandasRight
|
Posted - 2007.02.13 00:20:00 -
[145]
Please check out my thread here:
http://oldforums.eveonline.com/?a=topic&threadID=474816&page=1
Realtek has updated the HD as well as the AC97 sound card drivers. Best to upgrade. I have had no further issues since I have updated my drivers.
Cheers! |

Nathan Kill
Legio Nova Invicta
|
Posted - 2007.02.13 13:56:00 -
[146]
I updated realtek AC'97 drivers yesterday and nothing changed. So I think that the problem with AC'97 isn't solved.
|

Zamtate
|
Posted - 2007.02.13 18:12:00 -
[147]
Edited by: Zamtate on 13/02/2007 18:10:19 I was having the same problem. The newest Realtek AC97 driver came out on feb 8th, I installed it about 3 days ago and have not had a problem since.
Edit: I am running on winXP, an old pentium4 2.6ghz with onboard sound
|

Amberglow
|
Posted - 2007.02.14 03:19:00 -
[148]
Unfortunately, the Feb 8, 2007 drivers still crashes my machine. using an AMD and WinXP.
|

veLhi
LDK
|
Posted - 2007.02.14 06:30:00 -
[149]
MirandasRight, before posting good news you should check your facts. I doubt that these drivers fixed all your problems, unless you're running Vista. The previous driver update did not fix this problem and accordding to the driver change log, the latest release does not include any fixes as well.
Change log for the latest two (or three) driver releases says: "For special customize settings."
|

Aakron
Veto Corp
|
Posted - 2007.02.14 12:30:00 -
[150]
I'm running a gigabyte 965p- DS3 which has an onboard realtek audio, but that is turned off as I run a soundblaster X-fi. I've still experienced weird problems, sometimes docked in station or in space my computer graphics will just fail, monitor goes dead, and this is only fixed by rebooting.
Computer drivers for motherboard, graphics and sound are all up to date. Computer is working correctly and getting a score I'd expect in 3dmark 06, passes memtest and orthos stability test (70 hrs!). No other problems with other applications or games.
Turning sound acceleration down to basic seems to have stopped the problem though. ---
|
|

Scimitarr
|
Posted - 2007.02.14 18:26:00 -
[151]
Same problem with X-Fi card. Brand new comp that cannot run eve sound due to crashing, freezing, and random reboots. Disabled all eve sound, no problems since.
BS if you as me. At least let us know there is a solution in the works.
|

Peak Discharge
|
Posted - 2007.02.15 17:37:00 -
[152]
up. I think that we constantly need to remind the devs of this issue. that way there's a higher chance that we'll get some kind of acknowledgement.
|

DNSBLACK
|
Posted - 2007.02.15 20:51:00 -
[153]
1. I have cleaned everything and reattached the heat sinks with new putty.
2. I have a run a monitering history of all my heat indexs and there is no heat spikes, voltage drops of any kind.
3. I have tried every fix on this page. I have removed every sound card and have disabled the onboard card same result. Dumped cache. I could not disable sound cause the feature in the cach folder was not there. I have installed new drivers for video card and I have tried rolling drivers back. I have updated every driver on my system. I have unplugged every USB and have check IRQ settings for conflics. I have reinstalled XP 2 times and have down loaded the game 4 times and installed it 7 times. When it does reboot or crash I get no blue screen of death messege even when I turn off the auto reboot. My screen locks up with funny vertical lines over top of my desktop screen. I did recieve a blue sceen one time but had no error messege. What i find funny is this is happening to alot of people and yet you want to blame it on a hardware.
Specs
ASUS p4800 MB socket 478 P4 3.2 Intel chip set prescott 65 ( missing a numer) 36gig WD 10000 rpm HD ATI xt850 radeon 2.5 GIG RAM 3200 I have removed all sound cards.(Tried- SB Live, Realtek, SB Audigy Plat, NONE) 450 watt power supply. Windows XP Pro SP2 DX 9.0c
The game had run fine and then after the set of JAN patchs it started to mess up. I find it funny that we are all having the same issue and you are telling us it is a hardware issue. None of the fixes above worked and Iam getting desperate. I can play any other game with no issues, even one that are more video demanding then this game. My last test will happen tonight as I remove and try to run the game one 512mb ram stick at a time. Iam hoping that it is ram issue and this solves it I will report back as soon as I know. Well after ready this post I thought I would save the trouble of pulling RAM. Seems like it is a Intel chip set issue. Iam running the intel 865 chip set on my ASUS mother board. Please psot your MB maker and chip set and let see if we cna begin to crate a trail.
Black
|

Djin Radjona
|
Posted - 2007.02.16 00:42:00 -
[154]
Well, for me too all problems started with the January patch.
I did everything people suggested here but the only way to be able to play so far is disabling Eve's sound. But this is just a quick temporary fix. NOT A REAL SOLUTION (do you CCP guys hear me?).
So I add my name to this already long list of complaining players : PLEASE CCP DO SOMETHING! forget about translating EVE in schwaben or swahili >> fix this sound problem first since it damages game immersion.
|

Tara Ixion
|
Posted - 2007.02.18 11:17:00 -
[155]
Did they solve the realtek sound prob?
|

Aakron
Veto Corp
|
Posted - 2007.02.18 21:55:00 -
[156]
Edited by: Aakron on 18/02/2007 21:51:36 I'm still getting the issue, I thought turning down sound acceleration through DXdiag had fixed it but I have noticed a lockup since.
Spec: Core2duo E6300 Gigabyte GA-965P-DS3 2048mb Geil Ram (HIS) ATI X1950Pro
System is memtest and Orthos stable. I've updated all drivers including the february realtek drivers and the microsoft patch that was released to fix problems on dual core cpus.
What I've tried:
Declocking my cpu back to stock speeds from its minor overclock Disabling EAX on my X-Fi sound card software options Putting ATI catalyst AI to "On" Setting sound acceleration to basic through DXDiag Turning Sound off in eve
Tried setting the prefs.ini:
advancedDevice=1 audio=0 buffersize=800 (tried values 80, 800, 1024) suppress.NoAudioHwAcceleration=1
I have tried clearing the cache, in full, including removing prefs.ini and overview settings folders.
My cpu temperature never exceeds 50 degrees.
My graphics card sometimes gets to 67 degrees running two accounts, but it has similarly crashed with the temp only in the 40's.
My client will blackscreen/freeze sometimes with only one account active, it is not related to having multiple accounts open.
I've also got the same freeze/black screen when playing with the SiSi Client.
I have no other problems with my machine in any game, this is related to Eve. ---
|

Plib
|
Posted - 2007.02.19 15:07:00 -
[157]
Originally by: Djin Radjona Well, for me too all problems started with the January patch.
I did everything people suggested here but the only way to be able to play so far is disabling Eve's sound. But this is just a quick temporary fix. NOT A REAL SOLUTION (do you CCP guys hear me?).
How can they? I think they must be playing with the sound off 
|

Alex Marche
|
Posted - 2007.02.19 23:58:00 -
[158]
Just noticed because I can't play eve without the sound due to this Realtek problem, I am getting feedback through my headphones now because of it. Its only very low but it is noticable when no sound is being played. Gets higher and lower if I minimize EVE. Strange ey? 
|

Trexan
|
Posted - 2007.02.20 14:15:00 -
[159]
I think this might be a hate thread of realtek 
|

Dmian
Gallente Starline Engineering Corporation
|
Posted - 2007.02.20 18:23:00 -
[160]
Edited by: Dmian on 20/02/2007 18:22:32 A little irrelevant but... Some info about the HD Audio specs. I've solved the problem by buying a SoundBlaster card, but I'm looking forward to the resolution of this problem, since the integrated HD Audio in my PC (a Compaq) worked flawlessly (except for EVE), and I've lost some functionalities by replacing the sound card (like automatic sound switching when connecting a mic and earphones in the front connectors, etc.) Regards.
|
|

Lord Mrakos
|
Posted - 2007.02.20 23:22:00 -
[161]
I am experiencing this problem too since building my new system which has an Abit AW9D-MAX motherboard (Intel 975 chipset and, yes, you guessed it, REALTEK onboard 7.1 HD Audiomax sound!!!). The BSOD happens only with EVE - ALL my other games (COH, BF2, MTW2, Elder Scrolls etc)run fine. EVE crashes AS SOON AS I AM TARGETED by rats etc. If I stay docked it does not crash. The in-game sound of being "locked" must be pushing the current HD audio driver over the edge - perhaps a bad hardware call?
Disabling hardware acceleration (of the audio) using dxdiag stops the BSOD, so it is obviously an issue with the Realtek sound driver. With acceleration disabled I can play EVE normally but as a consequence I then have problems using Teamspeak (which requires acceleration?), so this is not really the ideal solution. To date, NONE of the REALTEK driver updates solve this problem.
CCP have so far done nothing to help me with this issue apart from the obvious (and rather patronising) "update your drivers" statement. I honestly think that I have researched this problem more than they have over the past two weeks. I work as a PC technician (last 15 years) so I KNOW that its the sound driver!!! It can't be anything else. If they had been bothered to look into it (and so far they don't even acknowledge it) it would be fixed by now...
COME ON CCP / REALTEK! I'm paying for this, REMEMBER?
|

tialynn
|
Posted - 2007.02.21 16:15:00 -
[162]
got the same problem. and it doesnt look like it's going to be fixed any time soon, too.
|

Captain Campion
Amarr Dark Horizons
|
Posted - 2007.02.21 19:41:00 -
[163]
Originally by: Dmian and I've lost some functionalities by replacing the sound card (like automatic sound switching when connecting a mic and earphones in the front connectors, etc.
I think you might find an option for that in the creative software thingy.
|

VoonDias
|
Posted - 2007.02.23 20:30:00 -
[164]
Getting old CCP! Fix this!
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Natala Aphex
Firmus Ixion
|
Posted - 2007.02.24 02:49:00 -
[165]
While playing a space game without sound is 'realistic', it's lame. Add me to the list of complainers.
Asus P5W DH Deluxe / E6600 / 4Gb / X1900
|

CHAOS100
Momentum. Dusk and Dawn
|
Posted - 2007.02.24 06:55:00 -
[166]
Edited by: CHAOS100 on 24/02/2007 06:53:58 Intel's build in sound cards have always given me problems and many BSOD's. IMO buy a sound card; I bought a creative XFI and noticed significant sound quality increase, or you could go for a cheaper version.
AFAIK this is not a CCP problem, it is more likely a hardware/driver problem. Make SURE you disable hardware acceleration in the sound and audio devices menu in control panel. It should be on "none". It will sound like crap but you wont get bsod's. --------------
|

Bexta
|
Posted - 2007.02.24 07:51:00 -
[167]
This is a bit ridiculous, i cannot believe they won't even acknowledge this. Out right unprofessional i say. I love this game but they need to fix this and now. This problem won't go away and given the amount of people using realtek systems they cannot ignore it forever. It baffles me how blind they choose to be about this.
|

VoonDias
|
Posted - 2007.02.25 01:42:00 -
[168]
It IS a CCP problem. If it wasn't, then it would BSOD every time sound was played. EVE is the only application this occurs in, so how can it not be related?
|

tialynn
|
Posted - 2007.02.25 13:08:00 -
[169]
up. fix. asap.
|

Karissa Harkonnen
|
Posted - 2007.02.28 11:35:00 -
[170]
Gm answer: Hi.
As far as I know, both our developers and the developers of Vivox ( the upcoming addition to Eve ) have contacted them (realtek) aswell. I can only hope that is pressure enough for them to look into their products and send out new drivers that fix it.
Best regards, Senior GM Retrofire EVE Online Customer Support Realtek knows the issue, i hope they are working on it.
|
|

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.03.01 22:35:00 -
[171]
Edited by: scruffythedog on 01/03/2007 22:32:27
What i don't understand is before the last big patch at Xmas Eve ran fine on my PC, so why is it a Realtek problem when i havent changed any hardware?
ooh and thanks for the info Karissa
|

Dmian
Gallente Starline Engineering Corporation
|
Posted - 2007.03.02 16:27:00 -
[172]
Edited by: Dmian on 02/03/2007 16:24:17
Originally by: scruffythedog Edited by: scruffythedog on 01/03/2007 22:32:27 What i don't understand is before the last big patch at Xmas Eve ran fine on my PC, so why is it a Realtek problem when i havent changed any hardware?
It's a Realtek problem because the PC hangs as a result of a legal routine call from the Eve client to the audio driver. The driver is faulty, produce an unexpected error, the audio hangs and brings down the whole system with it. CCP didn't write the HD Audio driver. They had the misfortune of making a game so complex that takes the hardware to the limit. And the hardware (in this case, the driver) wasn't up to the task. That's why. (Or at least, that's what I understood is happening)
It can happen with other software too, it's just that other games are not as demanding or as complex as Eve... CCP don't want us without accelerated audio, they'll loose Vivox clients.
|

ankarii
|
Posted - 2007.03.04 05:17:00 -
[173]
Its a directx issue
when you see people upgrading to vista and using eve (native DX10) and eve slowly migrating to DX10 support and lots of driver issues surfacing with non-DX10 distros it makes a bit more sense than CCP borking the drivers accidentally or not.
more driver providers who are using the unified, multi-os driver packages dont change much in the driver itself other than OS version (you who are using server 2003 know what i mean) or a few minor tweaks here and there to prevent an OS like 98 from having driver-enabled alpha blending or something crazy like that.
its not any ONE parties fault, its the general move from sprites and polygons galore to pixel shading.
think of it this way, drivers being fuel, the gaming government is now introducing a better(relative) source to power our equipment, most of it motivated by vista and its new architecture as it applies to DX10 enhancements and driver support.
IMO the best thing to do is wait it out till the driver providers pry microsofts 'pwnage' from their backside and get used to coding for vista.
you gotta admit, MS pulled a big one on programmers with all the new "features". |

Cronos Talon
|
Posted - 2007.03.06 07:29:00 -
[174]
Add me to the list as well. This is ridiculous CCP. This has been an issue for 5(?) months already.
|

Mhormal
Amarr Convergent Firmus Ixion
|
Posted - 2007.03.07 14:13:00 -
[175]
still no update on this ? a solution could be not paying a few month of subscription and getting another sound card.
|

Kagge Muq
|
Posted - 2007.03.07 19:54:00 -
[176]
Got the same on a brand new laptop. Not paying anything (luckily a noob) untill I hear the issue is solved.
Game's beautiful, but this is like the tooth's pain. Just can't go on with it.
|

Tael Mazt
|
Posted - 2007.03.07 23:51:00 -
[177]
This is utterly unacceptable. I would LOVE to pay and play, but i cant get addicted to this game because I crash all the time from this stupid issue. Fix it please, its been too long.
|

Kanzaki Yoshikawa
|
Posted - 2007.03.08 07:39:00 -
[178]
Same Problems here. I have a Asus P5w DH Deluxe with this Soundchip end everytime an enemy is locking on me my system crashs with a bluescreen. Hope this will be fixed as fast as possible, because playing without sound is ****.
|

veLhi
LDK
|
Posted - 2007.03.08 12:52:00 -
[179]
Still waiting for fix/info. Where are you CCP?
|

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.03.09 21:18:00 -
[180]
anyone tried the newest realtek driver update?
|
|

Alex Marche
|
Posted - 2007.03.10 18:36:00 -
[181]
I did, I downloaded them when I put Vista Enterprise on my machine. Only thing it fixed was the buzzing noise I was getting. :)
|

Mhormal
Amarr Convergent Firmus Ixion
|
Posted - 2007.03.14 00:11:00 -
[182]
UP
|

Mykkael
Caldari The Greater Goon The OSS
|
Posted - 2007.03.16 17:47:00 -
[183]
Got the latest Realtek drivers, issue not fixed. :|
Playing in silence is getting incredibly boring.
|

Targett
|
Posted - 2007.03.17 04:37:00 -
[184]
I get the same problem, crashes only in combat, i can mine ok, but as soon as things start shooting, PC reboots. I play CounterStike, HL2, SH3 and Fear all without issue.
BTW Realtek onboard sound on an Abit AA8 :-(
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Rushino
|
Posted - 2007.03.17 06:55:00 -
[185]
I have the same problem. i had to disable hardware acceleration.. to make it work.
|

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.03.18 13:44:00 -
[186]
CCP, any news on a fix for this please?
|

FredThe TakerOfNachos
|
Posted - 2007.03.18 16:56:00 -
[187]
I have the realtek HD audio and have the same problem. I just started my 14 day free trial and have crashed within 5 seconds of leaving the dock in my ship every time without disabling sound. Latest drivers have no effect. It is a hard lock followed shortly by a reboot. All over games work fine. You dont reallize how much a game sucks without sound until you have to play it that way.
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Cronos Talon
|
Posted - 2007.03.19 19:27:00 -
[188]
UP
This really needs to be fixed.... I need my Eve sound.
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Chepe Nolon
Core Domination Big Bang Quantum
|
Posted - 2007.03.19 21:56:00 -
[189]
I've bug reported this twice, with different machines. As for those of you that blame RealTek, I can say they might be a part of the problem, but I've also experienced this on Audigy cards. But as we know, the soundblaster cards uses the ac97 codecs too. Still it baffles me that EVE is the only game that manages to drive my (and my corpmates) computers into BSOD. I mean, there are a lot more action and sound in Supreme Commander as an example. And no problems there. Like others have posted, I have a lot of both new and old games, using HW accelerated sound. And I haven't had a single bsod with this system since I bought it. Except when playing with sound in eve.
To test this out, I installed a plain live 5.1 digital soundcard. Unfortunately it isn't supported by creative anymore, so I installed the KX-drivers instead. I haven't got a bsod yet. But there was a lot of stuttering in the sound, before I turned the hw acceleration down. The drivers and card work flawlessly in other games like my onboard WDM chipset does.
Just waiting for RealTek to "fix" the problem in EVE is like telling a large portion of the players that they have to play without sound. Which most of us do anyway.
Btw, first I could run two clients with sound without stuttering (early days), then sometime after shiva I guess, I started getting bsods with two clients. Turning off sound in one client helped. Then suddenly I got bsods for just playing with sound in one client. And I had the same system, the same soundcard, the same gpu during that time. And of course, same drivers.
So I guess CCP found another way of coding sound into the client to speed it up. Which resulted in a heavier load on the DSP and drivers, resulting in BSOD due to small defects. Considering two clients made my computer to crash before, and now one is sufficient, there must be an overload of calls to the FXbus.
Chepe Nolon -- My notes about agent missions. |

Serj Darek
Minmatar Mentally Unstable Enterprises Privateer Alliance
|
Posted - 2007.03.20 13:58:00 -
[190]
Integrated sound on motherboard? /emote shudders
Get a real soundcard instead 
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veLhi
LDK
|
Posted - 2007.03.20 17:51:00 -
[191]
Originally by: Serj Darek Integrated sound on motherboard? /emote shudders
Get a real soundcard instead 
Sorry, but I'm fed up with those kind of comments already. If you want to burn $100+ on a "real" sound card with 3d whatever sound effects, or 101 inputs/outputs that you will never use, then please do so. Just donæt go posting about it on the forums.
I was like you once. I would buy the latest Creative card, because... you just got to have one to enjoy full rich real sound, right? One day I realized that SPDIF output on my motherboard was just as good as the one on $150 Audigy. Itæs been lying in my spare parts drawer ever since.
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BlkRaven
Gallente Red Army Inc SMASH Alliance
|
Posted - 2007.03.20 18:15:00 -
[192]
Im realy annoyed by remarks like buy a real soundcard, or dont blame ccp it are the drivers.
I have a real soundcard, a soundblaster audigy 2. But i have the same problem as the others have, when running two clients and things start shooting (lvl 4 mission for instance) my pc sometimes just reboots.
I have played: F.E.A.R., Halflife 2, Battlefield 2, Battlefield 2142 and tons of other high demanding games without any problem whatsoever.
Blaming these crashes of the whole system to a soundcard or drivers is just stupid, if that was the case it should happen in anny given situation where u use sound.
But it doesnt, it only happens when playing EVE.
And i am more then dissapointed at how CCP handles complaints like this... They should just fix this problem period.
|

Kalmanaka
The Graduates Ivy League
|
Posted - 2007.03.20 19:33:00 -
[193]
Edited by: Kalmanaka on 20/03/2007 19:31:34
Originally by: veLhi Sorry, but I'm fed up with those kind of comments already. If you want to burn $100+ on a "real" sound card with 3d whatever sound effects, or 101 inputs/outputs that you will never use, then please do so. Just donæt go posting about it on the forums.
Nobody is telling anyone to spend $100 on a soundcard. Onboard sound built into the motherboard uses CPU and ram that could be used in the game. Buying a separate soundcard frees up computer power AND gives you better sound. Oh and btw, a 5.1 sound card costs $27 usd, not $100. It's always a good idea to have a separate card dedicated to sound whether a game has problems or not. Using onbouard is wasting cpu and ram that could be going into Eve.
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Mykkael
Caldari The Greater Goon The OSS
|
Posted - 2007.03.20 19:53:00 -
[194]
http://support.eve-online.com/Pages/KB/Article.aspx?id=335
Quote: What can I do if experiencing crashes and I am using a Realtek HD sound card driver.
The Realtek HD sound card driver released in April 2006 are known to cause EVE to crash. Those players who have this sound card should go get the latest Realtek drivers from http://www.realtek.com.tw, this fixes the issue of crashing with that sound card.
This is wrong. Should be changed to "Unsolved" or something :|
|

VoonDias
|
Posted - 2007.03.21 00:44:00 -
[195]
Bump for justice
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veLhi
LDK
|
Posted - 2007.03.21 06:51:00 -
[196]
Originally by: Kalmanaka It's always a good idea to have a separate card dedicated to sound whether a game has problems or not. Using onbouard is wasting cpu and ram that could be going into Eve.
I have to say that you pointed out all the correct problems with integrated sound, Kalmanaka :)
On the other hand, you should consider the speed of current day CPUs and the huge size of system RAM when talking about a hit on game performance. I will not argue that it's non-existent, but it's certainly becoming increasingly negligible. "Better sound" issue is arguable imho as well. If it's better on paper, it doesn't mean that you will be able *hear* the difference :) Add-in cards sometimes give you interesting compatibility or stability issues as well so you canæt just say itæs the perfect solution to all your sound problems :)
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Ryouka Acoma
|
Posted - 2007.03.21 10:27:00 -
[197]
I still have the problem (Intel Core 2 Duo, P965 chipset, EVE bluescreens, no other sound issues. Disable all sound acceleration fixes it). I still think it needs fixing. I still think CCP should get off their butts and acknowledge the problem and fix it.
And I still think everyone saying 'buy a real sound card' should shut the hell up becuase they don't know what they are talking about. I've been building and selling computers for about 8 years now, I used to include an add-in sound card in every system because onboard just sucked, but in recent times (especially with the new realtek chip for P965 and X975) onboard sound has improved in quality greatly. On a modern system with dual cores and 1-4gb of ram an add-in soundcard is optional - only needed for sound aficionados who have the most demanding requirements. And don't even get me started on cheap 5.1 sound cards - in my limited experience with them they are far worse than onboard sound in regards to reliability.
I'm not one for dramatic statements like 'If it doesn't get fixed I'll quit'. Its just not true, I love playing EVE and I'll stick around for a good long time. But it does rub. It detracts from the enjoyability of the game. And every month that rolls by without CCP even acknowledging this major problem exists I am more disappointed with them.
FIX IT ALREADY CCP.
|

vextorious
|
Posted - 2007.03.21 15:13:00 -
[198]
Edited by: vextorious on 21/03/2007 15:11:26 Edited by: vextorious on 21/03/2007 15:10:41 I hate too encourage all of us to quite the game but:
If we could get the few 100 people that are having this problem to cancel their account, and then reply to a thread demanding CCPs attention, we would get it after 100 or so jumped on board. This game just isn't THAT big for CCP to ignore 150 paying customers canceling their accounts.
I work in a large company with a 30 person development team. Programmers have "What are we going to focus on meetings" They get together and discuss all the known issues, and try to weight them by how they effect the business. If it doesn't hurt the pocketbook, it doesnt carry much weight and ends up low on the list. This is how the business of software development is.
We may have to get together and MAKE then take notice financially to get resources at the company devoted to this problem.
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Aeon Yakati
Destructive Influence Band of Brothers
|
Posted - 2007.03.21 16:38:00 -
[199]
E6600 2.4 GHz running @ 3.4 P5W DH Deluxe 975X with onboard Realtek ALC882M WDM_R161 audio drivers Win XP SP2 Pro with latest updates
Perfectly stable after many hours of Orthos. Runs Supreme Commander perfectly smooth even under heavy load.
EVE however makes my system reboot once a day. No blue screen, just a frozen screen with lots of random lines and some icky sound followed by a hard reboot. My sound is always off and still it crashes my system completely about once a day.
Your signature exceeds the maximum allowed filesize of 24000 bytes -Taiatia |

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.03.22 14:07:00 -
[200]
I managed to disable the reboot a while ago and send in a bug report to ccp. Seems a few people have done the same yet no dev/gm posts about it.
I'm also running a core 2 duo system that EVERY OTHER GAME runs fine on, so please ccp find a fix for this.
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Cronos Talon
Caldari Galactic Defence Consortium
|
Posted - 2007.03.22 21:09:00 -
[201]
I'm assuming the patch fixed nothing?
|

Hawse I
|
Posted - 2007.03.25 09:15:00 -
[202]
Has anybody with onboard realtek HD audio been able to play with pc reboot while still having audio enabled?
This is really starting to annoy me now. Your signature exceeds the maximum allowed dimensions of 400x120 pixels -Timmeh 2k ([email protected]) |

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.03.25 15:13:00 -
[203]
Can't play at all with audio enabled, unless of course I'm just flying around, with nothing switched on, and don't meet and npc's....which kind of turns the game into a flight sim........
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Mhormal
Amarr Convergent Firmus Ixion
|
Posted - 2007.03.27 10:03:00 -
[204]
so new patch solve nothing i suppose ?
|

Wiena Grey
|
Posted - 2007.03.27 11:21:00 -
[205]
Same problem :( Comeon CCP what is this...still no other game does this !!!!
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Thmuses
Caldari Namespace Committee
|
Posted - 2007.03.27 11:30:00 -
[206]
Edited by: Thmuses on 27/03/2007 11:27:11
Originally by: Hawse I Has anybody with onboard realtek HD audio been able to play with pc reboot while still having audio enabled?
Yes. I also had this problem. I have a GigaByte mobo with realtek onboard sound, and had problems with their soundcard drivers. When I installed drivers from http://www.realtek.com.tw/ instead AND put down hardware accelleration to about half, the problem dissapered. One of those two things solved it for me.
"Game over man, game over!" - Pvt. Hudson |

Farbror Barbro
|
Posted - 2007.03.27 20:11:00 -
[207]
Also got the bluescreen soundcard problem,
Kinda funny how CCP breaks the game and the players are expected to fix it ?
Please remove the crap you added to the client that makes the game unplayable. (if it isn't broken don't fix it..or something )
/Farb
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amagon IV
|
Posted - 2007.03.28 13:00:00 -
[208]
Edited by: amagon IV on 28/03/2007 12:56:43 Add one more to the topic.. Everything was fine, new pc, new windows xp.. no problem.. so i get the wonderfull idea to try out eve-voice.... BSOD (error 0x0000007e).. so i think well install new drivers then.. same problem.. so i disabled my mic hoping that that would solve the problem... nope..
Now before you go on yelling "buy a decent soundcard" bare in mind that i'm on a Shuttle XPC and that the ONLY way to install another soundcard is by using a USB soundcard since it has only 1 PCI slot and my PCI-Express is already using that for cooling.
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Karissa Harkonnen
|
Posted - 2007.03.30 19:06:00 -
[209]
Has anyone tried the updated(A3.99 2007/3/23) AC'97 drivers?
|

AstroPhobic
Minmatar
|
Posted - 2007.03.31 18:53:00 -
[210]
Up to the top....
As a realtek audio user this thread is mega/signed.
I want sound :(
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Mengan
Infinite Development Consortium
|
Posted - 2007.03.31 19:52:00 -
[211]
Same problem here.
Every other game works fine except Eve...
------------------------ |

RevJim
|
Posted - 2007.04.01 11:07:00 -
[212]
just a bump. Yep every application I have on this PC works fine apart from the sound in eve. So even if I wanted to use the new voice chat, I couldn't due to this very annoying bug.
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veLhi
LDK
|
Posted - 2007.04.02 09:04:00 -
[213]
CCP, I want my sound back on again! 
|

o0TuNa0o
Caldari THE MISPHIT'S
|
Posted - 2007.04.02 12:09:00 -
[214]
looks like i have found the problem I have been having. Built a new machine a couple of weeks ago, not played Eve much since. Has onboard sound and everytime I engage a rat in a belt, it causes my machine to hard reset. Thought it was either sound or my GFX card. updated the drivers, no joy. then turned the sound off on Eve, but logged so I never got around to testing it.
Thanks for pin pointing the problem. Can we have a fix pls CCP.
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Xarloz
No Fear Buccaneers
|
Posted - 2007.04.02 21:00:00 -
[215]
Edited by: Xarloz on 02/04/2007 20:57:29 I did have this problem until I downloaded newer drivers from the abit site and then it went away. Today I started pratting around with my realtek HD audio settings using their awful turquoise UI, and the problem is back again.
I've installed the WDM r164 drivers from realteks website and can confirm they make no difference. Setting the audio acceleration to standard(as opposed to full), helped for about 2 rats, then I got a BSOD. Whilst killing the rats I locked then attempted to mash the F keys, then it hung on me.
So trying to retrace my steps which had caused it to start dying I've narrowed it down (on my system) to the 6CH audio setting. The reason it worked after I'd updated the replacement drivers was it defaulted to 2CH(and I didn't peek around to realise it'd been changed until I tried watching Kill Bill and half the sound was missing).
Anyhow, I'm back on 2CH audio, and the problem seems to have subsided, I've been through all 8 belts in a system and it hasn't locked up yet. I haven't checked if any other settings such as 4CH or 5CH work(too many hard reboots in one day for my liking).
For reference my mobo is an abit AB9(not the pro version). With a P965 chipset and realtek HD audio onboard sound.
This may be a red herring, hopefully somebody can confirm or deny :)
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Archo X
Caldari
|
Posted - 2007.04.02 21:15:00 -
[216]
Wow... this still is not fixed and no comment from a dev...
Well I put Vista on m machine and it runs like a champ. I can run two eve clients, both in combat, and both will the sound on with no issues.
So, current fixes: Turn off sound Install Vista Get a new soundcard Quit Eve
Please resize image to a maximum of 400 x 120, not exceeding 24000 bytes, ty - Cortes
I got h4xXx0rzed!!!!11!!on3!!!111!1el3ventEEn!!!11 N3RF teh modz!!! |

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.04.02 21:56:00 -
[217]
I've put in a very polite petition about the BSOD problems.
Heres to hoping for a reply.
and maybe a fix ccp please....  
|

Laramon Questor
Minmatar Knights of the Silver Dawn
|
Posted - 2007.04.02 22:31:00 -
[218]
Like Xarloz said, it's a problem with Realtec and the 6channel setting. When I play some other games with 6channel on it hard locks, too. But put it in 2 channel and everything's fine.
I keep hoping for a driver fix from Realtec to address it, but it just isn't coming. 
Even after failure, there can be redemption.
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Mastereve
Amarr Omerta Syndicate Exuro Mortis
|
Posted - 2007.04.03 05:41:00 -
[219]
Can a DEV answer this? They surely know the problem or if they don't at least say something. Is like going to my car's maintenance service and every one there is turning their back on me. We all pay to play here and we would like a bit of support, not a fix -if isn't ready yet - but at least a - yeah we know about this we are working on it- or - we don't care we have better things to do- ...
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amagon IV
|
Posted - 2007.04.03 17:04:00 -
[220]
Well i solved my issues by using Vista64, but it runs like crap, it doesn't run smooth and when i warpin on enemy's it takes about 5 seconds of lag before i can do anything (wasn't that on my xp machine). Still it is more preferable to the BSOD's i was getting. I hope CCP will finaly do something about it.
Its not that hard to reproduce: just buy a shuttle XPC sd32g2 with a Pentium D 2800 processor. Just install xp clean, use the latest drivers (or the drivers that came with the shuttle), then activate eve-voice, enable your front pannel mic (with a mic ofcource), and then startup eve.. go into battle, with a minmatar ship (any with drones and large guns will do), and then launce the drones and fire at a rat.. it will give a guarenteed blue screen or reboot (depending on your system settings)... Video, memory, other hardware doesn't seem to matter.
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Cronos Talon
Caldari Galactic Defence Consortium
|
Posted - 2007.04.04 00:15:00 -
[221]
Did the new patch fix it?
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Aerchois
|
Posted - 2007.04.04 04:20:00 -
[222]
No, the new patch did not fix the issue. I have a Realtek HD Audio ALC882 on my notebook pc. I have been experiencing this problem ever since I bought the notebook. I solved my problem temporarily by buying a usb card (Sound Blaster Live! 24-bit External.) I guess this solution will have to do until someone owns up to the problem and fixes it.
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Smith
Caldari Destructive Influence Band of Brothers
|
Posted - 2007.04.05 14:34:00 -
[223]
Thanks. Sound off and running fine. Hope CCP can fix this.
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Morficus
|
Posted - 2007.04.06 15:34:00 -
[224]
I would say just buy your self a new sound card. I use an Audigy myself and its never given me a problem with any game or application. The lower end ones are around $30 on newegg. Then just disable the onboard sound in device manager and you should be good to go.
|

masie may
|
Posted - 2007.04.08 09:22:00 -
[225]
bump. I know I can easily buy another sound card, but this problem is so damned annoying. like buying a new car then because the supplied exhaust falls off every 3 miles, you have to buy an aftermarket part.
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Tael Mazt
|
Posted - 2007.04.08 23:21:00 -
[226]
The windows patch posted by GM Retrofire didn't fix anything for me, did it for anybody?
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Sunny Mooninite
|
Posted - 2007.04.09 06:04:00 -
[227]
Has anyone tried this driver version?
Couldn't be bothered to read the whole thread... Did the perfomance change in control panel work for anyone?
---
If you read this post, I'm sorry because nothing will bring your time ba |

Saboom
|
Posted - 2007.04.09 15:59:00 -
[228]
I'm running a BFG 680i motherboard with the Realtek HD on board sound. Fresh install on WinXP SP2, all updated, all new drivers.
The game runs fine if I have audio=o in the prefs.ini.
If I have audio enabled, the computer does a hard reboot as soon as I warp to a station or blow up my first rat.
I don't want to set it to 2 channel and I don't want to lower acceleration because every other game I play works fine with 6 channel and acceleration on.
Why does EVE have an issue where every other game I play doesn't? WoW, CnC3, DoW:Dark Crusade, Supreme Commander...all work fine.
I've gotten the newest drivers from Realtek and it didn't make a difference. I still have to have audio disabled in game for it to not reboot my computer.
The finger pointing doesn't help your customer base. If it is an issue with Realtek then CCP needs to contact them and get a fix in place either in EVE or on the Realtek side.
CCP's customers are being effected by this, the onus is on them to follow up and get it working or lose customers.
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Dmian
Gallente Starline Engineering Corporation
|
Posted - 2007.04.09 17:00:00 -
[229]
Edited by: Dmian on 09/04/2007 16:57:27
Originally by: Saboom I'm running a BFG 680i motherboard with the Realtek HD on board sound. Fresh install on WinXP SP2, all updated, all new drivers.
The game runs fine if I have audio=o in the prefs.ini.
If I have audio enabled, the computer does a hard reboot as soon as I warp to a station or blow up my first rat.
I don't want to set it to 2 channel and I don't want to lower acceleration because every other game I play works fine with 6 channel and acceleration on.
Why does EVE have an issue where every other game I play doesn't? WoW, CnC3, DoW:Dark Crusade, Supreme Commander...all work fine.
I've gotten the newest drivers from Realtek and it didn't make a difference. I still have to have audio disabled in game for it to not reboot my computer.
The finger pointing doesn't help your customer base. If it is an issue with Realtek then CCP needs to contact them and get a fix in place either in EVE or on the Realtek side.
CCP's customers are being effected by this, the onus is on them to follow up and get it working or lose customers.
Well it's been said before (even in this same thread). Apparently (no dev has confirmed this yet) the Eve client makes a legal call to a routine that returns an unexpected error by the driver, it crashes and the problem cascades to the whole system. Why only Eve?, probably because Eve has richer sound than the other games. I really don't know. Maybe (speculative again) Eve uses the full 6 channels to have a richer sound experience where other games just use 2 or 4. Or Eve uses more sound layers than other games. The exact problem has not been identified by CCP yet. Users have guessed it is a problem with the 6 channel features on the realtek HD driver. CCP said the problem was not on their side (probably the code is good and the problematic call is legal) but on the driver, wich crashes the game. CCP contacted Realtek on this problem. It must be a difficult problem to isolate, because a solution has not yet been released. I don't believe CCP wants unsatisfied customers, specially when they are releasing Eve Voice, wich is hadrware dependant. And maybe the answer to the problem (wich may be lowering the quality or richness of the sound) is not an option to CCP. I guessed the must have weighted their options and decided that some players playing without sound was better than all the players playing with a poorer sound. (Most of this is speculative, since no dev has replied to this thread yet, most info about CCP was taken from Devs Blogs.) Regards.
|

Dmian
Gallente Starline Engineering Corporation
|
Posted - 2007.04.09 17:00:00 -
[230]
Edited by: Dmian on 09/04/2007 16:57:27
Originally by: Saboom I'm running a BFG 680i motherboard with the Realtek HD on board sound. Fresh install on WinXP SP2, all updated, all new drivers.
The game runs fine if I have audio=o in the prefs.ini.
If I have audio enabled, the computer does a hard reboot as soon as I warp to a station or blow up my first rat.
I don't want to set it to 2 channel and I don't want to lower acceleration because every other game I play works fine with 6 channel and acceleration on.
Why does EVE have an issue where every other game I play doesn't? WoW, CnC3, DoW:Dark Crusade, Supreme Commander...all work fine.
I've gotten the newest drivers from Realtek and it didn't make a difference. I still have to have audio disabled in game for it to not reboot my computer.
The finger pointing doesn't help your customer base. If it is an issue with Realtek then CCP needs to contact them and get a fix in place either in EVE or on the Realtek side.
CCP's customers are being effected by this, the onus is on them to follow up and get it working or lose customers.
Well it's been said before (even in this same thread). Apparently (no dev has confirmed this yet) the Eve client makes a legal call to a routine that returns an unexpected error by the driver, it crashes and the problem cascades to the whole system. Why only Eve?, probably because Eve has richer sound than the other games. I really don't know. Maybe (speculative again) Eve uses the full 6 channels to have a richer sound experience where other games just use 2 or 4. Or Eve uses more sound layers than other games. The exact problem has not been identified by CCP yet. Users have guessed it is a problem with the 6 channel features on the realtek HD driver. CCP said the problem was not on their side (probably the code is good and the problematic call is legal) but on the driver, wich crashes the game. CCP contacted Realtek on this problem. It must be a difficult problem to isolate, because a solution has not yet been released. I don't believe CCP wants unsatisfied customers, specially when they are releasing Eve Voice, wich is hadrware dependant. And maybe the answer to the problem (wich may be lowering the quality or richness of the sound) is not an option to CCP. I guessed the must have weighted their options and decided that some players playing without sound was better than all the players playing with a poorer sound. (Most of this is speculative, since no dev has replied to this thread yet, most info about CCP was taken from Devs Blogs.) Regards.
|
|

scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.04.09 19:38:00 -
[231]
Edited by: scruffythedog on 09/04/2007 19:35:01 Hi.
Hey All, recieved this from a GM.
" All Realtek problems have been found be caused by realtek drivers, not by the client. This is being looked into by the devs to see if we can do something on our side to solve this.
The main problem is however with Realtek's drivers which we sadly have no control over. "
Best regards, Senior GM Retrofire EVE Online Customer Support
I'm now goign to write to Realtek, see what they can do.
Keep you all updated if anything good comes of it 
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scruffythedog
KIA Corp KIA Alliance
|
Posted - 2007.04.11 12:37:00 -
[232]
Edited by: scruffythedog on 11/04/2007 12:36:07 hi all,
just tried the patch suggested on the sticky thread by GM Retrofire.
No good for me, tried to lock a belt rat, as soon as I did I had a system reboot....
Also, it reset all my Eve settings to default..resolution,sound, full screen etc...
Edit. Also, all my overview/module etc has gone back to default.....
Ah well, maybe it'll work for some.
|

Killua Zoldyeck
|
Posted - 2007.04.12 09:22:00 -
[233]
Edited by: Killua Zoldyeck on 12/04/2007 09:19:39 Guys maybe I found a way to resolve this issue. I have the Realtek HD Audio like everyone who's having the problem so I looked for an OLDER version of the drivers since the newest doesn't solve the issue. Unfortunately the official site of Realtek holds only the latest version, so I made a research and I found a rare older version, the 5125 (2005). I uninstalled the drivers and installed this release. Since that I have played EVE for almost two hours without any system crash so maybe the problem can be solved in this way!
This is the link for this version of the drivers: ftp://ftp.gateway.com/pub/hardware_support/drivers/win_xp/motherboards/HDRealTek5125.exe
I really hope this can help you :)
|

Saboom
|
Posted - 2007.04.13 20:44:00 -
[234]
To the person that tried the older driver....did you check to see if it reset your surround to 2 channel when you installed the driver?
Please verify you are set to 6 channel still when the game is not crashing.
|

Oberon Gutchay
|
Posted - 2007.04.13 22:01:00 -
[235]
I had the same problem of all of you. Today i`ve read all your info and decided to make something. Up to now I changed my Aceleration to Standard and I switch to 4 Chanels and i can play without any problem (this is much better than playing without Sound and I have to say that there is not big difference between this set-up and the full one) Probably this is the best actual solution till the problem is completly solved by CCP or Realtek.
|

Laramon Questor
Minmatar Unity Enterprises
|
Posted - 2007.04.15 20:28:00 -
[236]
Every time a new driver comes out I install it and it causes more problems. Anyone pointing fingers at CCP about this should stop. At first the new drivers caused EVE to crash more often, but then with the last one my WoW started crashing about every 2 hours. I've noticed that it has to do with concurrent sounds being played, so as long as I didn't have too many things going on, I was ok. But sometimes the magic number of concurrent sounds playing (haven't established the actual number yet), and I hear terrible noise and then crash...
Doesn't help that I keep forgetting to turn down 6 channel sound when I play...
Even after failure, there can be redemption.
|

Cyan Nuevo
Bravehearts Xelas Alliance
|
Posted - 2007.04.17 01:35:00 -
[237]
I know this has been thrown back and forth many times already, but I'll reiterate here.
1. If a driver ever bluescreens or reboots, it is a driver issue. A non-kernel-mode application cannot cause a bluescreen by itself. 2. Realtek is known for its bad drivers, so sadly the people saying "get a real soundcard" do have a point. 
About other games not crashing, EVE does use some advanced sound stuff that a lot of other games don't (doppler effect, for example). It would be nice if CCP would add in an option for simple sound or something, just disabling everything except raw wave playback, but of course I have no clue whether that would fix the problem.
It would be nice to have the OP edited to include the two points above.
|

Akira2501
|
Posted - 2007.05.18 21:46:00 -
[238]
Edited by: Akira2501 on 18/05/2007 21:46:46 Oh NO! I just purchased a new notebook computer, and now I find this post.
Same problems here with the Realtek drivers.
Disabling EVEÆs audio fixes the problem. But then no sound 
As far as the argument about ôwhose fault this isöà Using a Realtek WHQL driver and still crashing û IÆd have to say itÆs an EVE problem.
Which is making this notebook VERY difficult to return since it passes every hardware diagnostic test known to man.
ItÆs sad to see how long this post has been going on for and still no fix.
|

Oberon Gutchay
|
Posted - 2007.05.19 13:37:00 -
[239]
and the most INCREDIBLE thing is that there isn't any feed back from CCP, i posted my mail about 3 months ago and NOTHING!!!!!!!!! This is totally AMAZING !!!!!!!! and i really cannot understand how the Customer Care Dept. of the game do not even replay something like: "at the moment we are not interested in solve this problem or we do not know how to....." By the way i start again with the crashes even with the 4 chanel and no acceleration.... 
|

Garraugh
|
Posted - 2007.05.19 20:59:00 -
[240]
Edited by: Garraugh on 19/05/2007 21:02:21 Plz fix the Soundbug. The latest driver from Realtek & the patch postet by GM Retrofire did not help. 
BSOD RtkHDAud.sys
|
|

scruffythedog
Caldari Provisions
|
Posted - 2007.05.20 22:45:00 -
[241]
Glad this has been ressurected, as I still have no sound. I've written to ccp, tried the patch, written to Realtek, tried their patch...
The thing that really grates is the fact that EVERY other game i play runs fine with Realtek sound, Eve cannot surely be the most complicated (sound wise) game on the market?
|

Foc Ku
|
Posted - 2007.05.20 23:22:00 -
[242]
trying the 14 day thing here, freash install of client and nice screeching sound brfor my system reboots... I tryed lowing my hardware acc to none and tryed the real patch they suggested, but no way in he77 im doing anything else to a perfectly running machine that runs EVERY other high end MMO with zero problem. sounds like the eve people arent fessing up to a problem... too bad, thought id give the 14 day a try but if this is how they treat thier paying customers... well guys you have now 12 days to fix this untill my trial runs out, too bad looks interesting game, but oh well..
|

Kusanagi2501
|
Posted - 2007.05.21 17:26:00 -
[243]
IÆve got this problem too.
I received a petition response from a senior GM yesterday on this issue. The gist of it is that they are aware of the problem, and working to create a work around, even if itÆs not an EVE client issue. IÆm glad to see that they arenÆt taking the ôwait for Realtek to fix it approachö, since that will never happen!
|

Marcus Tedric
Gallente Tedric Enterprises
|
Posted - 2007.05.22 08:24:00 -
[244]
Well, it is a problem - no sound for me since the last patch - but will continue to hope.
Bit sad there's no Customer feedback in this thread - would help tremendously.
Latest drivers and the WinXP patch - bit sad......
EVE Voice is a pipe-dream unless I can turn the sound on - and it's only complicating the issue - in fact UNTIL EVE Voice I played with all those lovely sound effects.......
RealTek may be known for having some problems, but that's because they have produce so many chips!!
|

Cenmocay76
|
Posted - 2007.05.26 00:52:00 -
[245]
fix this problem 
|

Daneel Baley
|
Posted - 2007.05.29 12:12:00 -
[246]
got the same problem....
|

Roy Fren
|
Posted - 2007.05.29 20:53:00 -
[247]
Hade the same problem here with a 975X, Realtek sund onboardà Got me a SoundBlaster X-Fi XtremeGamer Fatal1ty Professional soundcard. Have now sounds in all running instance of EVE and no crashes.
|

Atkins Friendly
|
Posted - 2007.05.30 03:05:00 -
[248]
omg! realtek this, realtek that! what happens if you dont have a realtek but your still crashing?! I got a SB XFI extreme music card, xfx geforce 7950GT, amd 4000+ and Abit fatality mobo sli. im getting crashes up the wazoo.. ever time i load the game, it bound to crash within a minute, sometimes even when i open the .exe. sound is turned off on the game, im running it windowed, all drivers up to date.. let help out the guy that doesnt have a realtek! lol
|

Sunny Mooninite
|
Posted - 2007.06.02 13:24:00 -
[249]
Originally by: Tael Mazt The windows patch posted by GM Retrofire didn't fix anything for me, did it for anybody?
No, and notice how he locks the tread so no one can say, "thanks for nothing, worthless ****." ---
Haha, you can't unread my post! |

Garraugh
|
Posted - 2007.06.06 16:24:00 -
[250]
*bump* not fixed yet
|
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HitmanUK1
|
Posted - 2007.06.09 00:44:00 -
[251]
Originally by: Garraugh *bump* not fixed yet
|

Colmoschin
|
Posted - 2007.06.14 14:27:00 -
[252]
Any will from CCP to cooperate with Realtek and solve this annoying issue? This problem is affecting more than a few unlucky "customers" and the disapointment is growing badly.
Dear CCP dev's don't let us down.
Reward: Our will to renew the subscription Our happyness
1000 loyalty points
|

Cpt Branko
|
Posted - 2007.06.15 11:01:00 -
[253]
Edited by: Cpt Branko on 15/06/2007 11:00:49
Originally by: Nathalya Nice one... why should CCP fix something which has nothing to do with eve or any CCP related product? The error is in realteks audiodriver and realtek is currently working to resolve this issue. And why do i know that? Because i'm in close contact with those working on resolving this issue. there'll be some driver updates the next 1-2 weeks. I already have a half way fixed driver but it's non official. Be sure this will most likely be fixed soon.
Your job is to make software which works fine on most existing hardware/software combinations, disregarding they don't function as advertised ocasionally and have bugs in them. At least, mine is.
Anyway, thanks for the workaround, I had the same problem, and playing with the sound off isn't that hot. I hate not being able to hear my ACs 
|

tialynn
|
Posted - 2007.06.18 11:24:00 -
[254]
Audio Improvements The Audio Engine has been upgraded from FMOD to FMOD Ex Sound System by Firelight Technologies
does this mean that the ******* Realtex sounds crashing bug is finally fixed?
|

Shilmaar
|
Posted - 2007.06.18 13:26:00 -
[255]
Edited by: Shilmaar on 18/06/2007 13:26:06 Edited by: Shilmaar on 18/06/2007 13:25:18 I have the occassional reboot I use an ASUS P5WDH deluxe but reducing the sound card accellerqtion 2 notches worked for me. I just started testing vista 64 bit ultimate edition and eve, so far i have not seen this problem because vista certification process for drivers is very strict.
|

Haradgrim
Caldari The Wild Bunch
|
Posted - 2007.06.18 18:25:00 -
[256]
Originally by: Shilmaar Edited by: Shilmaar on 18/06/2007 13:26:06 Edited by: Shilmaar on 18/06/2007 13:25:18 I have the occassional reboot I use an ASUS P5WDH deluxe but reducing the sound card accellerqtion 2 notches worked for me. I just started testing vista 64 bit ultimate edition and eve, so far i have not seen this problem because vista certification process for drivers is very strict.
I have the same Asus board, and I found the adjustment in the accelleration helped for about a week then the issue continued just as it had been prior to having adjusted it(and i was doing the same things in game during both periods).
Its kind of rediculous that an issue this severe that affects this many people would go unfixed this long.... CPP can we get some sort of ETA for a fix and or an answer as to whether or not the changes to the sound that are being made in rev 2 will fix this? Other then turning off your sound or installing a patch that has helped no one we have had almost no info from CCP on this..... 
That.which.does.not.bend.breaks |

VoonDias
|
Posted - 2007.06.20 03:55:00 -
[257]
Anyone tried using sound since RevII?
|

Gwenda Rocksmasher
|
Posted - 2007.06.20 06:32:00 -
[258]
Edited by: Gwenda Rocksmasher on 20/06/2007 06:31:56 Yes, I BSOD'd on the very first npc I targeted, back to silence for me
A "pew pew" game without the "pew pew" noise is missing a big chunk of its point, ccp/realtek PLEASE speak to each other and fix this, no other game has this problem. I love Eve but damn, playing in silence sucks!
|

tialynn
|
Posted - 2007.06.20 07:36:00 -
[259]
can you guys believe it? we've begged and whined for months. they release a whole new expansion with thousands of new features and bugfixes, but thet can't be ******* bothered to fix this one bug which crashes people's computers. I have seriously lost all faith in bod.
|

Kalia Celis
|
Posted - 2007.06.20 13:04:00 -
[260]
Funnily enough i've never had a problem with any of this audio-related crashing, but as soon as Revelations II came out i began to lose my sound after being logged in for a minute or two.
Loading up the character sheet seems to be a cause but there's not enough evidence for it and also i think it's only the jukebox that actually stops working, but simply unenabling audio and re-enabling it through the in-game options seems to get everything going again.
I just checked and i think i have a Realtek AC'97 Audio sound card, either way though i never chose it as it just came with the computer itself, so i wonder if this is the problem. I used to suffer with frequent CTDs before this so i changed my mouse and things got better, but i still got them atleast once every day or so, so i wonder if my soundcard has anything to do with it.
|
|

Oberon Gutchay
|
Posted - 2007.06.20 17:37:00 -
[261]
Does anybody know the email of a Responsable or a Manager in CCP? From my personal point of view i really cannot understand how they can avoid to take care of this problem, We never received a feed back from CCP so the only posibility is that they do not read this thread. The best we can do is to force the system asking for help to a higher level. If somebody knows a mail please write it here so we can start to request help to someone that cares
|

RevJim
|
Posted - 2007.06.20 17:55:00 -
[262]
I read the patch notes... upgraded sound engine! So after logging on this morning before work, and checking the new LP store, I undocked ready to turn on my sound. Unfortunately sound was already enabled by default and the pc hard rebooted 
Logged back in and every setting I had was lost, even resolution, all bookmark folders, drone folders, overview settings, window positions, chat windows, everything!
So, new sound engine and still the same bug. I was considering buying a sound card so I could play eve (one game only) with sound, but reading threads even the SB cards give problems.
Oh well, just about to log in and spend an hour or so setting up all the lost stuff, then try to figure out why prefs.ini no longer works.
|

Haradgrim
Caldari The Wild Bunch
|
Posted - 2007.06.20 18:43:00 -
[263]
After the patch, logged in (with sound) and BSOD'd on the first rat I found.
I went into dxdiag and lowered the hardware acceleration level to "basic" ( note I have tried this to no avail prior to revII release), logged back in and everything seems to be working. 5 Missions and no crash, obviously the issue still exists but changing the acceleration seems to have fixed it post-revII.     
I'm still not convinced that it wont happen again on my system but for now thank you CCP for giving me back me missile explosions!
That.which.does.not.bend.breaks |

Admiral Alina
Minmatar Old Farts Imperial Republic Of the North
|
Posted - 2007.06.20 18:44:00 -
[264]
This is never gonna get fixed... I switched my mainboard and Sound card to an M-Audio Revolution 5.1 no problems now ^_^
-------------------------------------------------------------- ^ This line means that a signature will follow after it ^ Flying HIGH... Ibiza Sky :)) |

Lu Tsze
|
Posted - 2007.06.20 19:57:00 -
[265]
Audio = 0 doesn't work anymore, which means i've now done Hardware Acceleration to 0 and Master Volume to 0. The workarounds get more complex with more patches!
|

Garraugh
|
Posted - 2007.06.20 20:25:00 -
[266]
can someone from ccp plz comment on this issue? 7 month's without any comment? are you serious? but ok shows us how ccp cares about the customers 
|

WhitePhantom
Gallente Edenists
|
Posted - 2007.06.21 18:15:00 -
[267]
The problem is with the Realtek device, not Eve....
Hard to fix a problem if its the devices fault or at least the driver.
|

BillyBoy961
Caldari Edenists
|
Posted - 2007.06.21 19:00:00 -
[268]
my sound was fine untill this new patch, im using realtek on-board sound on my asrock 754 and if there isnt a solution im going to have to buy a sound card just to have sound in eve because everything else works fine please fix this if you can CCP! 
|

C4th0de
|
Posted - 2007.06.21 20:21:00 -
[269]
/signed, please do something about this.
This issue I posted; http://oldforums.eveonline.com/?a=topic&threadID=541518&page=1
is probably related to this.
|

Lu Tsze
|
Posted - 2007.06.23 15:23:00 -
[270]
Originally by: WhitePhantom The problem is with the Realtek device, not Eve....
Hard to fix a problem if its the devices fault or at least the driver.
I have no problem with it being Realtek who need to fix it, but they've removed the "audio=0" functionality which means my only solution is to run with Hardware Acceleration at 0 which means TeamSpeak stutters to the point I can't understand anything.
I've petitioned for us to be able to go back to no sound, rather than me having to gimp everything else on my computer for the sake of EVE even running.
|
|

Talon Ironclaw
|
Posted - 2007.06.24 02:21:00 -
[271]
if they say 2:30 gmt as estimated start up how long is that if i'm in California?
|

Kailen Rai
Amarr
|
Posted - 2007.06.25 17:35:00 -
[272]
Edited by: Kailen Rai on 25/06/2007 17:37:57
Originally by: WhitePhantom The problem is with the Realtek device, not Eve....
Hard to fix a problem if its the devices fault or at least the driver.
However you want to word it is irrelevant to actual point. The problem is with advanced sound effects used in eve and this hardware, (turning off acceleration shows this). Is it worth their time to make an option in the client to disable sounds that are causing the crashes, possibly, possibly not.
I should state I have this problem at the moment and I am wondering if its related to the skipping jukebox issue, which I also have.
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Daenell
Gallente
|
Posted - 2007.06.26 05:35:00 -
[273]
I only started having this problem after the Rev II update. Now I have to play without sound. 
|

Fedacorr
Caldari School of Applied Knowledge
|
Posted - 2007.06.26 05:41:00 -
[274]
Eve supports only two channel stereo, and does not support EAX effects.
My 5.1 headphones stopped crashing when I specified simple stereo headphones and no EAX effects (off) in its control panel before starting Eve. (Accelleration left at full)
Try setting your system to 2 channel sound and NO special effects to see if this will fix your crashes.
|

Miss DontTouch
|
Posted - 2007.06.26 10:19:00 -
[275]
Same problem here, started with Rev II.
Get blue screen of death as soon as i try to warp to something.
So now i play without sound, and thats very boring, please ccp fix this
|

Mari Onette
Amarr Gottland Production Transport Mines
|
Posted - 2007.06.26 22:55:00 -
[276]
To those of you saying it's a hardware issue.
Why does it only happen in Eve then? If it was a true issue with the chipsets all my games should be dying. Eve, HL2, quake4,FEAR, STALKER, etc etc etc should all be unstable if this was a pure chipset issue. The only time my system becomes unstable is when playing eve.
Maybe realtek did something wrong, but CCP's screwed something up too if their game is the only one with issues. ------ I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth |

Retoku
|
Posted - 2007.06.27 09:54:00 -
[277]
Originally by: Fedacorr Eve supports only two channel stereo, and does not support EAX effects.
Well this really sounds like an "advanced" sound engine that some of you mentioned. To me it sounds like some old piece of **** software. For the love of god, update this ridiculous bad sound engine with something new.
I have a Creative X-fi (the expensive card none of you are willing to buy), and i Still have these errors. Man this is just too much.
30 or so other games works fine unlike this game that strangles my computer in a blink.
|

Agnar Koladrov
Gallente Aliastra
|
Posted - 2007.06.27 20:15:00 -
[278]
Just saw this topic after I posted my problem here.
I recently got a (secondhand)SB 5.1 Live digital and also have similair problems. I only experiance problems when firing my guns (artys) I get a slight *****ling aftersound. Soming it got so worse it ctded EVE or rebooted my machine. I only have this machine, a asrock conroe865pe since friday, before that I ran a NF2 board with a soundstorm chip, no problems there.
BTW disabling EAX, that is done in the AudioHQ right, when no effect is selected then its off? ________________________________________________
-- What a Revelation! --
Where was the creativty for speed/mass/etc when the tier2 Battlecruisers were designed? Why the same for each race BC? |

Graveling
|
Posted - 2007.07.01 23:39:00 -
[279]
please fix this.... lost over 60 mil in implants +ship and mods due to this......
for me it mostly hapends when i do a gate jump and get attacked by someone ...presumably (since i've never actually seen this happen, as the PC is restarting)
restart > log in and see pod> restart > log in and see the inside of my clone station.....
this is unacceptable ffs... 
|

Giobatta
|
Posted - 2007.07.04 10:13:00 -
[280]
same prob here: realtek HD = random BSOD NO problem with any current game, just EVE so please FIX THIS PROBLEM
thanks
|
|

Brain Sweep
|
Posted - 2007.07.04 13:26:00 -
[281]
I have bought new sound card that has nothing to do with realtek chipset or drives and same sh.. is hapening. What should i do CCP? Buy another Sound card????????????? And this topic should be renamed to SOUND PROBLEMS not only realteks. Cmon 5 of mine corp members have the same problem and we have to play without any sound. I know there so MANY people that have the same problems but they are not posting in here. I hope ur trying to solve this issue asap but this is little bit to much frustrating.
Sweep
|

scruffythedog
Caldari Provisions
|
Posted - 2007.07.04 22:34:00 -
[282]
I too have tried a new card, worked fine ................at first, then back to that awful clicking sound just before a Blue Screen.So now i'm back to no sound, and i've taken back the sound card i bought.
CCP, any news please on a fix?
|

Preach2097
|
Posted - 2007.07.08 01:22:00 -
[283]
I'am having the same problems to , get into a fight then blue screen of death getting kind of stressful because this is the only game its happening on. getting to the point where i dont want to play anymore ( playing without sound is boring )
|

Giobatta
Dark and Light inc. D-L
|
Posted - 2007.07.08 08:05:00 -
[284]
I know someone solved problem with realtek cards using the R1.2 driver (the actual driver is R1.7 on realtek site) but this is incompatible with newest onboard audio like mine ALC880 7.1 (hope it can help someone)
disabling hw acceleration help to avoid most BSOD but I hear some strange sound sometimes and the speakers sparkle a lot
to confirm Titiana, I noticed the crash when entering in a new "area" (not new space, just when you pass a "software portal") wich requires loading of new sounds... for example: I'm ratting, all fine, I warp to station: a couple of new ships are testing the fitting .. BSOD, I'm in station, undock... BSOD, its like the audio chip dont like the new loaded/played sound :)
I searched but theres no indication of this issue evidently this is a KNOW ISSUE only for us :(
|

Preach2097
|
Posted - 2007.07.09 17:47:00 -
[285]
Well thats it for me on this game now , tryed everything only thing that works is turning the sound off , which is soo boring it's unreal.
|

Mari Onette
Amarr Gottland Production Transport Mines
|
Posted - 2007.07.10 23:30:00 -
[286]
Originally by: Preach2097 Edited by: Preach2097 on 10/07/2007 01:31:59 i've tryed everything on this forum and the only thing that works is turning the sound off , which is soo boring it's unreal. why are ccp not doing anything about this problem ??
Because CCP would rather pass the buck on to realtek and say its their fault then admit that their audio engine is utterly unmaintainable and broken.
Seeing this issue has existed for the better part of a year with not so much as a post from a dev in this thread. There is no other explanation. ------ I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth |

McGovan
|
Posted - 2007.07.13 15:25:00 -
[287]
Hi all. Just signed up for the trial but had this problem in tutorial. Soon as fight with training pirate started my PC would reboot. Saw this thread and disabling of hardware acceleration seems to be a work around. Get some poor quality sound though. What's just as disappointing to see is that you don't seem to get any developer feedback here. The MMOG I've been playing would have seen the developers commenting straight away, regardless of whose fault it is.
|

Zuratul
|
Posted - 2007.07.13 23:36:00 -
[288]
I've also had the same problem as described thought it was a memory problem as its a brand new laptop, bump, please fix this CCP
|

Keitaro Baka
Babylon Scientific and Industrial Enterprises Babylon Project
|
Posted - 2007.07.15 10:04:00 -
[289]
Sent in multiple bug reports in the last 8 months, after every fresh clean install, hardware change etc. No reply (besides asking for logs, which is hilarious, BSOD = no useful logs anyways), always sent in dxdiag files etc.
Works fine on my cute lil laptop, no sound on my huge bigass desktop.
The problem can be solved by CCP, why don't you?
All the stuff above does not necessarily reflect my corp, my alliance or even me.. Drone guide.. |

Renmil
|
Posted - 2007.07.16 07:06:00 -
[290]
Signing in with same problem as apparently everyone in here has... When fighting npc's my computer freezes for 2 seconds and it reboots.
I don't have anything of Realtek on my computer, I repeat I don't have anything Realtek related on my pc. I use a Trust 5.1 sound card.
I actually thought it was my AC causing the problems, but now I wasted Ç99,- on a very good AC and the problem is still occurring. I think it is ignorant of EVE not fixing this problem. Also making no official statement isn't helping it either to let me continu playing. I won't be paying a dime until the problem is fixed.
|
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PzychoBitch
|
Posted - 2007.07.18 11:11:00 -
[291]
still have the problem, latest drivers from nvidia and realtec didn't help, EVe online is unplayable for me this way (sa far for buying an expensive game-Pc) I'm convinced it's int he eve-gamecode somewhere because none of the other games I play have these kind of problems... I'm not going to turn the sound off on this game at all - that's not a solution.
|

PzychoBitch
|
Posted - 2007.07.18 11:16:00 -
[292]
As soon as an enemy turns up : blue screen of death. Still have the problem, latest drivers from nvidia and realtec didn't help, EVE online is unplayable for me this way (so far for buying an expensive game-Pc) I'm convinced it's in the EVE-gamecode somewhere because none of the other games I play have these kind of problems... Besides, I quit plqying EVe for these sort of issues, and now recently re-tried it with their free 5-days pass. And guess what? It's not really a great proof to get me playing and paying again... when will CCP post an official reply here? When will they admit that this is not a realtec issue but a big bug in their software?
I'm not going to turn the sound off on this game at all - that's not a solution!
- sorry for posting twice, but the forum softwqre has a bug as well that wouldn't let me edit my post properly
|

ShadowBird
Minmatar kleptomaniacs
|
Posted - 2007.07.18 22:12:00 -
[293]
Nice i got sound back, thanks for the tip on turning the hardware acceleration
Now i can hear my Autocannons again 
|

StarHomer
|
Posted - 2007.07.19 15:04:00 -
[294]
Same problem for last 6 months. Undocking, warping, deadspace gates, entering combat area or areas with many wrtecks or other gang members; all causing BSOD. Tried applying fixes to no avail. Good thing I haven't made any workaround purchases. I really don't care who caused/fixes the problem, make it go away! It is the only time since the beginning I have considered unsubscribing. Failing resolution, this may be the only solution for me. Add me to the list of UNSATISFIED CUSTOMERS in this area of concern.

|

Edwin VonPoopenScoop
|
Posted - 2007.07.19 16:27:00 -
[295]
Originally by: StarHomer Same problem for last 6 months. Undocking, warping, deadspace gates, entering combat area or areas with many wrtecks or other gang members; all causing BSOD. Tried applying fixes to no avail. Good thing I haven't made any workaround purchases. I really don't care who caused/fixes the problem, make it go away! It is the only time since the beginning I have considered unsubscribing. Failing resolution, this may be the only solution for me. Add me to the list of UNSATISFIED CUSTOMERS in this area of concern.

I honestly don't think its worth unsubscribing over.
It's an excellent reason not to buy eve voice though, so you can still kick them right in the wallet.
|

Snorbuckle
Amarr GalSpan Inc
|
Posted - 2007.07.19 17:15:00 -
[296]
Originally by: Retoku I have a Creative X-fi (the expensive card none of you are willing to buy), and i Still have these errors. Man this is just too much.
Wow, how insanely stuck-up. I too have a Creative X-Fi card and aren't having any sound problems with Eve. I suppose the fact that you're having errors and not me may be in some way related to the vengeful hardware gods striking you down for your arrogance.
|

Rae Tarnus
|
Posted - 2007.07.20 11:27:00 -
[297]
Originally by: Edwin Von****enScoop
Originally by: StarHomer Same problem for last 6 months. Undocking, warping, deadspace gates, entering combat area or areas with many wrtecks or other gang members; all causing BSOD. Tried applying fixes to no avail. Good thing I haven't made any workaround purchases. I really don't care who caused/fixes the problem, make it go away! It is the only time since the beginning I have considered unsubscribing. Failing resolution, this may be the only solution for me. Add me to the list of UNSATISFIED CUSTOMERS in this area of concern.

I honestly don't think its worth unsubscribing over.
It's an excellent reason not to buy eve voice though, so you can still kick them right in the wallet.
not being able to play for 6 MONTHS is a GREAT reason to unsubscribe
|

Spectral Tiger
|
Posted - 2007.07.24 08:14:00 -
[298]
Before Rev II only got a crash on rare occassions. Since Rev II had many more although they are not consistant either crashing to desktop or rebooting (also had program not responding on rare occassions). Some days can play for 6 hours or more without crashing on other days like yesterday crashes over 10 times making it unplayable.
My sound card is Audigy 2 ZS with the latest drivers and I don't intend to play in silence.
So my solution is simple, closed my last 2 accounts. Maybe reopen them if this problem ever gets sorted out or when I get a new system.
Is it CCP's fault, realtek or in my case Creative's fault. Can't say for sure but the problem exists and if none of them are sorting it out then it leaves it to me to sort out. So I have.
To the rest of you guys happy flying
|

Fassin Zakalwe
Amarr BlueTuba
|
Posted - 2007.07.25 00:19:00 -
[299]
Been crashing only since Rev 2 - fairly irritating ;) - Ooooomph! |

Voss Matsu
Amarr Imperial Shipment
|
Posted - 2007.07.25 01:45:00 -
[300]
Thought I better sign in with the same problem. I have updated all of my Realtek drivers, all of my Nvidia drivers, applied the mentioned Windows patches, disabled sound with audio=0, and disabled the sound in game also. I am still crashing to desktop every 5-15 minutes, or rebooting, or finding my screen frozen and not being able to get a response.
I only just re-subscribed to Eve last night after having been a player from way back when (Beta). It's sad these problems still occur.
|
|

scruffythedog
Caldari Provisions
|
Posted - 2007.07.25 21:25:00 -
[301]
Just cancelled 2 accounts. I know having no sound isnt the 'be all and end all' but I would like to have the choice as to whether I have it or not. Maybe it'll get fixed in 6 months? and maybe a few players will return.
|

Toffles
GoonFleet GoonSwarm
|
Posted - 2007.07.27 04:37:00 -
[302]
Edited by: Toffles on 27/07/2007 04:39:29 I've had this bug since I upgraded my computer going from an AMD 3500+ system to e6600 intel w/ p35 chipset. I only upgraded the motherboard, cpu, video card, and memory. I kept everything else the same including the soundcard I was using before, a SB Audigy. So what's weird is that the motherboard has realtek hd audio on it, but I'm not even using it and it causes problems. Putting the old audigy that worked fine before into a new motherboard with built-in realtek causes problems now.
|

Fearn
|
Posted - 2007.07.29 17:13:00 -
[303]
i get BSOD just as i exit warp ontop of people with bad standing towards me.. VERY NASTY
specs are 64 X2 dual 5200+ w 2.6 GHz
and the motherboard has an integrated soundcard with Realtek hdaud..
can anyone tell me if its the same problem?
|

Aello57
|
Posted - 2007.07.30 15:45:00 -
[304]
Edited by: Aello57 on 30/07/2007 15:45:41
Originally by: Lord Mrakos Disabling hardware acceleration (of the audio) using dxdiag stops the BSOD, so it is obviously an issue with the Realtek sound driver. With acceleration disabled I can play EVE normally but as a consequence I then have problems using Teamspeak (which requires acceleration?), so this is not really the ideal solution. To date, NONE of the REALTEK driver updates solve this problem.
YESSS !!!!
It works perfectly with a Realtek HD (ALC882M) And not needed to pass my headphones to 2CH to make my game stable at all.
Just disable hardware acceleration in dxdiag (start/execute)
And for those who get some probleme with teamspeak, there is a solution: go in "setting/option => use "Wave" sound driver, and done"
Thank you very much Lord Mrakos :)
|

Mari Onette
Amarr
|
Posted - 2007.07.31 19:46:00 -
[305]
Realtek has released new drivers as of 7/24/07 The driver revision is 1.72
They do not fix the BSOD issue. ------ I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth |

Hawi Carrod
Swedish Aerospace Inc Firmus Ixion
|
Posted - 2007.08.02 20:53:00 -
[306]
Still having issues with CTD/BSOD with running sound in EvE. Asus p5w dh delux i975x mainboard, realtek onboard sound, yadda yadda. Even having problems turning onboard audio off and running a spare SB audigy 4, same problem.
Tested latest bios for mainboard, latest drives for realtek/soundblaster. Still the same problem. They started showing with the patch that introduced tier 2 bc and tier 3 bs into the game. Somehow sounds, like activating your armor rep triggers a memory hook that in turn hard-face-murders your rig.
Time to fix it CCP, eh?
|

XesioR
|
Posted - 2007.08.03 11:49:00 -
[307]
this sound engine of eve is so bugged, even when you stop the jukebox after a while it will just start to go again, besides the music gets really irritating after a few months. so i use shoutcast radio to listen. have loads of BSOD cause of the bugs in eve, this is a mess, CCP fix it.
|

Asha Zai
Caldari Aussie Eve Conglomerate
|
Posted - 2007.08.05 06:03:00 -
[308]
I have Realtek onboard sound, on an intel 915 chipset... No probs...
But it seems the driver that is standard in windows Vista is exempt from the problem, under XP with default realtek driers, completely different story, i just use a seperate sound card (some old dingy hing i had lying about), and everything is fine.
Just my 2 cents 
Perhaps people could try another card, some cheapo nasty card you can pick up from any computer store... even the dodgy ones...
- - - - - - - - - - - - - -
Ahh well. That's life I suppose.
Director and Co-Founder of the AEC |

MMXMMX
Caldari Resistance is Futile Veritas Immortalis
|
Posted - 2007.08.06 00:29:00 -
[309]
Omg i posted in 2006 in this topic lol
Lets post olso in 2007 in this same old topic.
I have a new Mobo and my old soundcard is broken :) So i use the Realtek onboard sound 
It is a ASUS P5K met de Intel P35 Chipset and a Realtek ALC883 Soundchip.
Its not working lol
Realtek and CCP realy do not care and wil never ever care lol
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Aello57
|
Posted - 2007.08.07 12:16:00 -
[310]
Edited by: Aello57 on 07/08/2007 12:15:54
Originally by: Aello57 Edited by: Aello57 on 30/07/2007 15:45:41
Originally by: Lord Mrakos Disabling hardware acceleration (of the audio) using dxdiag stops the BSOD, so it is obviously an issue with the Realtek sound driver. With acceleration disabled I can play EVE normally but as a consequence I then have problems using Teamspeak (which requires acceleration?), so this is not really the ideal solution. To date, NONE of the REALTEK driver updates solve this problem.
YESSS !!!!
It works perfectly with a Realtek HD (ALC882M) And not needed to pass my headphones to 2CH to make my game stable at all.
Just disable hardware acceleration in dxdiag (start/execute)
And for those who get some probleme with teamspeak, there is a solution: go in "setting/option => use "Wave" sound driver, and done"
Thank you very much Lord Mrakos :)
Just read ... it works
|
|

Tarron Sarek
Gallente Endica Enterprises
|
Posted - 2007.08.08 20:40:00 -
[311]
Originally by: Nash Wraithwind
Originally by: Asoc
What new sound features? I don't have a RealTek soundcard, but I'm sure they'd like to know which new features they're missing out on.
The features are irrelevant. The point is CCP is using standard libraries that Realtek is not fully compatable with.
Nash
Devs @CCP, any chance you're using Ogg Vorbis libraries? I know of an incident where one of those libraries caused game crashes. Just a hint.
_________________________________ - Balance is power, guard it well.. - |

Che Enigma
|
Posted - 2007.08.09 10:51:00 -
[312]
I have the realtek audio drivers and codecs just updated them today but my computer still crashes. Always crashes the same place, for instance right now i have a mission where i need to shoot some npc pirate and it continuesly crashes when i try to target lock.
I have onboard sound card and a creative 5.1 sorround sound system
|

Mari Onette
Amarr
|
Posted - 2007.08.10 19:42:00 -
[313]
Originally by: Aello57 Edited by: Aello57 on 07/08/2007 12:15:54
Originally by: Aello57 Edited by: Aello57 on 30/07/2007 15:45:41
Originally by: Lord Mrakos Disabling hardware acceleration (of the audio) using dxdiag stops the BSOD, so it is obviously an issue with the Realtek sound driver. With acceleration disabled I can play EVE normally but as a consequence I then have problems using Teamspeak (which requires acceleration?), so this is not really the ideal solution. To date, NONE of the REALTEK driver updates solve this problem.
YESSS !!!!
It works perfectly with a Realtek HD (ALC882M) And not needed to pass my headphones to 2CH to make my game stable at all.
Just disable hardware acceleration in dxdiag (start/execute)
And for those who get some probleme with teamspeak, there is a solution: go in "setting/option => use "Wave" sound driver, and done"
Thank you very much Lord Mrakos :)
Just read ... it works
It works for stopping 90% of the BSOD's. It also kills your CPU (I notice eve uses 20% more of my CPU like this), and cripples audio quality in every single game you play unless you turn it back up when you're done playing eve.
Even at basic acceleration, I've been experiencing BSOD's during extended play, particularly when activating armor repairers. I'd call it playable, but unstable at basic acceleration. ------ I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth |

JaffaCake
|
Posted - 2007.08.11 14:07:00 -
[314]
http://img179.imageshack.us/my.php?image=p6260195hz8.jpg
Gigabyte 965P-DS3 rev 3.3, Core 2 Duo 6420, 2GB DDR2, 8600GT Windows XP Pro SP2 Realtek High Definition Audio rtkhdaud.sys 5.10.0.5436 22/06/2007
|

JaffaCake
|
Posted - 2007.08.11 14:09:00 -
[315]
Is anyone at CCP even working on the problem? Do they have a board with the same realtek sound chip on a test-bed, showing the problem? Are they talking to realtek?
|

Mypriestouchsme
|
Posted - 2007.08.13 08:44:00 -
[316]
Having the same problems with one slight variation. I logged into the game alot of times over the last weeks as Im training some longer things been busy with work and such. Logged in to rat some. BSOD first missile fired. My system is intel e6600 2gb Geil 667 with Nvidia 7900gtx 512 BFG on Abit Fatal1ty F-I90HD. This motherboard has a similar chipset audio. I switched from 6 channel out and was able to succesfully rat for about a half hour. Not sure if this is at all helpful, hopefully it finds some of you well. Mypriestouchsme
|

Fearn
|
Posted - 2007.08.13 15:53:00 -
[317]
i can't believe CCP or Realtek can let this problem go unsolved for so long. DO something about it please!!
|

Mari Onette
Amarr
|
Posted - 2007.08.13 20:10:00 -
[318]
Originally by: JaffaCake http://img179.imageshack.us/my.php?image=p6260195hz8.jpg
Gigabyte 965P-DS3 rev 3.3, Core 2 Duo 6420, 2GB DDR2, 8600GT Windows XP Pro SP2 Realtek High Definition Audio rtkhdaud.sys 5.10.0.5436 22/06/2007
Interesting error. It's different from mine. Mine is a straight out stop error, with no driver information at all. Are you using the latest drivers from realteks website? and have you installed the windows update that fixes problems with the realtek control panel? ------ I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth |

SubZero
Infinite Development Consortium
|
Posted - 2007.08.15 05:55:00 -
[319]
Got the same issue. CCP Still working on it?
|

Iscia
|
Posted - 2007.08.15 20:52:00 -
[320]
Hey,
it seems that the new Realtek drivers work for me.
Hope it'll be the same for you.
|
|

Elicetian
|
Posted - 2007.08.16 09:07:00 -
[321]
Originally by: Iscia Hey,
it seems that the new Realtek drivers work for me.
Hope it'll be the same for you.
Nope. Still have BSOD :(
|

Mari Onette
Amarr
|
Posted - 2007.08.20 17:18:00 -
[322]
1.73 drivers from realtek have been released and confirmed that they do not solve the problem. - I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth - At 20 dollars a month, Eve costs 2 cents an hour to play. Downtime is cheap. |

Triona Chroia
|
Posted - 2007.08.20 20:06:00 -
[323]
All Windows Updates (including the one from the other sticky) installed up to date. Latest Realtek drivers. Abit AB9 (P965) board.
Quit last spring due to this problem (I really like the music!), figured I'd create a trial account to see if the problem still exists... New Amarr character, jumping to a 0.8 system, finding a bunch of rats... flying towards them.. fingers crossed.. targeting rectangles pop up for half a second.. *BLAM* Same old BSOD :|
Guess I wont be renewing then!
|

Delfyr
|
Posted - 2007.08.22 03:43:00 -
[324]
Riddle me this...
I've been running for months with no issues at all on this then last night I suddenly start crashing.... Nothing hardware wise changed and I am not aware of any updates being ran on my machine... this is very odd. I tried all the proposed fixes... still crashing.
I know the hardware aceleration one will work but I watch movies and stuff on another monitor while playing... not sacrificing for eve atm... I now run without sound.
FIX THIS!!!!
|

Dante Zero
|
Posted - 2007.08.23 08:22:00 -
[325]
Intel Core 2 Duo 6850 Gigabyte P35C-DS3R Geforce 7900GTX
Got same Problem here...
I disabled Sound to solve problem. Turning off Hardware Acceleration makes all the other sound a bit crappy... Man i really like to hear my lasers burning through enemies hull.
FIX THIS PLZ !!!
|

Haradgrim
Caldari The Wild Bunch
|
Posted - 2007.08.23 19:17:00 -
[326]
Originally by: Dante Zero Intel Core 2 Duo 6850 Gigabyte P35C-DS3R Geforce 7900GTX
Got same Problem here...
I disabled Sound to solve problem. Turning off Hardware Acceleration makes all the other sound a bit crappy... Man i really like to hear my lasers burning through enemies hull.
FIX THIS PLZ !!!
Try turning it to the second to lowest setting (before off), this will help alot with the quality and is alot less likely to crash (I had the BSOD problem in a sever fashion until I did that and now I never get it) - Haradgrim [-WB-]
That.which.does.not.bend.breaks |

Dante One
|
Posted - 2007.08.24 07:07:00 -
[327]
Setting it to 2nd lowest worked. Thx alot. Well its not the optimal result but much better
|

Mykkael
Caldari Caldari Provisions
|
Posted - 2007.08.27 16:46:00 -
[328]
Could we get some sort of an official reply to this? Is this an EVE- or Realtek specific problem? Are either companies looking into it at all? This has been going on for ridiculously long for such a high profile problem.
|

Elicetian
|
Posted - 2007.08.28 19:20:00 -
[329]
Edited by: Elicetian on 28/08/2007 19:20:51 With the last patch and the new 1.74 realtek driver I didnt notice any BSOD. I keep my fingers crossed.
|

Mykkael
Caldari Caldari Provisions
|
Posted - 2007.08.29 10:01:00 -
[330]
Still the same BSOD if your hardware acceleration is turned on.
At least you can turn it off ingame now, makes it playable at least.
|
|

Synapse X
Gallente Federal Navy Academy
|
Posted - 2007.08.29 13:30:00 -
[331]
I'm having the same crash into reboot, asus p5b deluxe mobo (975x chipset), onboard sound disabled, using a bluegears b-inspirer soundcard. (Had the same problem before I got the card also).
Happens occasionally when I undock from a station, very frustrating. If I disable hardware acceleration from inside the game it immediately CTD's me and makes the game unloadable (auto ctd after login).
Worst part is half the time I crash it resets ALL my options, including chat channels, drone folders and overview settings.
Please fix it ccp :(
|

Alessandraa
|
Posted - 2007.08.30 04:28:00 -
[332]
Did turn sound back on after patch with hardware accelaration turned off in via the new option. Not a single BSOD so far, before I used them to get em after running the game for a long time (6hrs+)...
Keeping fingers crossed as well ;=)
|

CMKenji
|
Posted - 2007.09.01 20:38:00 -
[333]
i am having the same problem with my nforce 560 chipset mobo
I managed to found out that my Realtek HD Audio (ALC888) is having hardware buffering problems. (use dxdiag and test it)
turned off the accelation in eve and dxdiag and it worked like a charm (so far so good).
|

Bloody Slave
|
Posted - 2007.09.06 23:40:00 -
[334]
The topic is from 2006, no Dev post here since that.
The sound was crappy for me before the patch (Rev 2.2) but now the game is unplayable. Reboots every time, only with the audio disabled I can do something.
I just want to say that I only have problems with this hardware when playing EVE, no other application or game have a single issue with the sound chip/drivers, at least in my computer.
This is a well know issue, and I just updated the drivers, all of them, yesterday... Realtek, DirectX, NVidea, etc, all with the last drivers.
I hope CCP is working on this, but loosing my faith, since the post is more than 9 months old and no solution till now.
|

Lice Renner
|
Posted - 2007.09.07 09:54:00 -
[335]
Edited by: Lice Renner on 07/09/2007 09:54:36 My computer is rebooting when the sound acceleration is on. This is happening since the patch Revelations 2.2 was deployed.
My specifications: MB: Asus A8N-SLI Premium Sound (on board): Realtek AC'97 ALC850 Video: 2x Nvidia 7600 GS (using SLI) RAM: 2GB OS: Windows XP SP2
It's important to notice that these rebooting issues are happening only after the patch. I'm playing EVE for 21 months and never got a single reboot (6 months in this machine).
To tell the truth, the sound in EVE was never that wonder, but never got any CTD or, as now, reboot. And I don't have problems with any other game I'm playing.
PS: All drivers are up to date.
|

PiKacho
|
Posted - 2007.09.10 18:15:00 -
[336]
Same problem here, every other game works fine except EvE
P5N32-E SLI with onboard sound Quad 6600 2,4 ghz ASUS GeForce 8800 GTX 2gb ram VISTA 64 with latest updates
|

rino alpha
|
Posted - 2007.09.10 20:53:00 -
[337]
Use old sound drivers 1.54, if update them then have reboots. So just downgrade your realtek drivers :)
|

Inqutis
|
Posted - 2007.09.12 14:02:00 -
[338]
well I even went so far as to disable audio in BIOS. but my pc never rebooted it just froze. needless to say even with the audio disabled it still does the same thing. I can only imagine a ccp dev reading our cries for help and having a good laugh.
|

Jyska Calura
Caldari
|
Posted - 2007.09.12 17:33:00 -
[339]
The problem got fixed for me by downloading the latest Realtek drivers.
>> Realtek Audio Driver V5.10.0.5247 for Windows 2000/XP(WHQL)/2003 & 64bit XP/2003
No more reboots since the new driver. I am using Windows XP and a Asus P5W DH Deluxe motherboard.
Hope it works for everybody else!
GreetZ
|

Amelia Kaedryth
Caldari
|
Posted - 2007.09.12 19:34:00 -
[340]
Same problem here with my config :
ASUS p5w dh deluxe (realtek onboard audio) ASUS 8800gts 640 Intel core2duo 6600 2*1gb PC 6400 Corsair TwinX XMS
Every 10 seconds the game freeze and XP send me a nice blue screen. This problem is so hard to fix ? Must I buy a new sound card just for playing eve ? (the only game who make that problem)
|
|

Zither
|
Posted - 2007.09.22 19:18:00 -
[341]
you know what I find funny about this?
I have 2 PC's, 1 for gaming, wont go into the specs but I can play any game at any resolution perfectly and a 2nd PC which I only use for email, msn, browsing, it is crap..... on board video for starts...
Anyway, Eve makes my main PC reboot and doesnt on the 2nd PC!?!?! lol
So I gotta run Eve on the crap PC when I am in 0.0 or doing a mission, thats just so sad, lol.
|

WARDNER
Gallente Res Publica R i s e
|
Posted - 2007.09.27 20:40:00 -
[342]
same here P5N32 e sli Core 2 duo 6600 8800 gts 640 m
Eve just stop and i m back on the desktop or a BSOD
And the PC does this only with Eve Sorry dev but i think i will have to stop paying fot that 
|

spyatron
|
Posted - 2007.10.03 17:47:00 -
[343]
I am having similar issues and havent had them until this recent patchupdate. the gamewill play for a bit and will freezed then my monitor will go blue screen or will go to sleep. I wake it up by moving mouse. but will do this again like 2-3 times than just freeze and this will caue me to have to hard reboot system. I have updated all drivers listed in this string on this forum and still have issue. i have even reduced pixel resoulition to minimum on eve. after a certain amount of time it will reset to the highest resolution. if this is relivant to this string great if not can someon point me in the right direction. I love eve but this is making it very diffeictult to play.
|

bigglesthedog
|
Posted - 2007.10.04 20:28:00 -
[344]
Well well well.....
I suspended my 2 accounts (one 3 years old the other 2 ) a little over 6 months ago due to this problem not being resolved, I emailed, sent in log reports, and filled out a questionaire when i suspended the accounts, telling them that they should respond to this forum post and get this problem fixed.
Just got back on with a trial acount, and what a surprise, no fix. Way to go with the customer care CCP, I'm just glad other software companies arnt as bad.
|

Mari Onette
Amarr GoonSwarm
|
Posted - 2007.10.04 20:43:00 -
[345]
In one of the more recent patches they have included a checkbox that says disable hardware acceleration. This box has seemed to work for me. It's not so much a fix, as it is a shortcut to a hack to make it work.
I seriously doubt we will see anything more then this until the new client comes out. --- I am in blood! Stepp'd in so far that, should I wade no more, it would be as tedious as going over. -MacBeth
At 20 dollars a month, Eve costs 2 cents an hour to play. Downtime is cheap. |

Felizardo
|
Posted - 2007.10.07 21:37:00 -
[346]
Have exactly the same problem... with latest drivers and all. Always rebooting... Cant play Eve nicely and this means im paying without a service...
|

arthell
Freelancer Alliance
|
Posted - 2007.10.14 20:45:00 -
[347]
Edited by: arthell on 14/10/2007 20:47:39 Had a Realtek issue so thought I would throw it in here.
Built a new system around a Gigabyte GA-P35-DS3L motherboard, which uses Intel's P35 chipset. This board includes 8-channel audio with integrated Realtek.
EVE was the first game I tried and it worked fine, but upping it to 6-channel in the Realtek software caused instability. After changing to 6-channel I continued playing for about 15 minutes, then the system blue-screened. Rebooted and got to character selection screen, and it blue-screened again. Rebooted, and at the splash screen to enter username/password it blue-screened again.
Examining the minidumps all pointed to Eve causing it by calling the realtek driver(s). Dropping it back to 4-channel and everythings been working perfectly, including half a dozen games.
It's integrated audio so I wasn't expecting it to be awesome, but I was expecting it to atleast work. Realtek isn't high in my books atm. 
|

Felizardo
|
Posted - 2007.10.15 21:42:00 -
[348]
Ok i know a lot of people have tryed this but... i had an issue with realtek. Turning Eve on was followed by a turn off pc totally.
I thought in everything but the .... BASIC!
i cleaned the cache!! TOTALLY EVERYTHING inside each folder and it worked for me, with the latest drivers installed.
I replied to the topic in case someone forget this basic step like i did! 
"The cache and settings folder are kept in the following locations :
* %USERPROFILE%\Local Settings\Application Data\CCP\EVE\" on Windows XP * "%LOCALAPPDATA%\CCP\EVE\" on Windows Vista.
Simply copy and paste the paths into the explorers address bar"
|

Mykkael
Caldari Caldari Provisions
|
Posted - 2007.10.24 19:45:00 -
[349]
Funny, for a moment I thought the problem was fixed by installing Windows Vista (previously XP). But turns out the "Hardware Acceleration" box just gets unticked automatically now. >:I
|

Felizardo
|
Posted - 2007.11.02 22:56:00 -
[350]
if you have this problem try this:
- make shore you have the right sound driver!
- clean the cache
- disable all the sound components in your pc unless the main one. (all the MIDIs and stuff)
I think what caused my crashes was the MIDIs components really... I have them disabled now and everything works like a charm. Eve with sound and no random crashes... ahh paradise !
Now, try this and post the result here. Thanks
|
|

Kyl Ling
|
Posted - 2007.11.05 22:33:00 -
[351]
Edited by: Kyl Ling on 05/11/2007 22:33:44
Originally by: Felizardo Ok i know a lot of people have tryed this but... i had an issue with realtek. Turning Eve on was followed by a turn off pc totally.
I thought in everything but the .... BASIC!
i cleaned the cache!! TOTALLY EVERYTHING inside each folder and it worked for me, with the latest drivers installed.
What explorer adress bar..? I replied to the topic in case someone forget this basic step like i did! 
"The cache and settings folder are kept in the following locations :
* %USERPROFILE%\Local Settings\Application Data\CCP\EVE\" on Windows XP * "%LOCALAPPDATA%\CCP\EVE\" on Windows Vista.
Simply copy and paste the paths into the explorers address bar"
What adress bar is this?
|

Calleb
|
Posted - 2007.11.06 10:39:00 -
[352]
This seems a real faff to get something that works for realtek users. Come on devs get yer fingers out.
|

Vync
Caldari Sex Education
|
Posted - 2007.11.29 16:18:00 -
[353]
hey, I think it has now beenmore than a year since this bug was first reported and CCP have still not been assed to fix it :D
|

Sir Oren
|
Posted - 2007.12.03 08:14:00 -
[354]
Originally by: Titiania Edited by: Titiania on 04/12/2006 09:46:13 If you have: Motherboard Chipset 975X, Realtek Sound Onboard
When does it happen : When activating Armor Repair(always) or Fighting NPC Rats(not always but most of the time)
Solution: Disable Sound in EVE. Or. Turn off Sound Hardware acceleration in Control panel -> Sound Start Menu -> Settings -> Control Panel -> Sound and Audio Devices then the Audio-tab - Sound playback and choose Advanced then Performance. And pull the slider there to the Off station.
CCP Please fix this !!! 
I've been having this problem for about a year now. I usually get a blue "death" screen but sometimes reboots as well. To solve it, you can also disable Hardware Acceleration from inside EVE. That also works for me.
The bad news, is that the problem still exists on Trinity - I've experience it on Singularity.
I agree that CCP should handle this issue; it's a very high severity crash bug.
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Aquidus Nefron
Caldari Department of Defence Hydra Alliance
|
Posted - 2007.12.03 13:13:00 -
[355]
Why has it been over a year, with no fix?
Yes, we all like the new graphics, but whats the point when everyone still crashes?
It's hard to look @ our new ships, when we crash, and get to see a station when we log back on....with 1 less ship
Please, Fix this issue, it has been in the long time making, and drives everyone nuts.
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Cyperinn
eXceed Inc.
|
Posted - 2007.12.10 21:18:00 -
[356]
This is an XP specific issue that is fixed in vista.
I am using a p5w dh deluxe.
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Lilly Lametta
|
Posted - 2007.12.15 12:21:00 -
[357]
Edited by: Lilly Lametta on 15/12/2007 12:23:05 Here's what worked for me:
Turn off hardware sound acceleration in the client, not windows. Set the realtek sound manager to 4 channel sound. Try this windows hotfix http://www.microsoft.com/downloads/details.aspx?FamilyID=69443b00-f831-4785-b292-dbf8cf002c6a&displaylang=en although it's not intended for this special problem. I installed it and it seems to work.
That's it. Eve runs without any crashes since i did this. I didn't try to activate hardware acceleration after installing the patch. If anyone wants to, just try it out and tell us if it works.
Specs: Gigabyte P35-DS3R Core2Duo E6750 4 Gig MDT Ram eVGA GF 8800 GTS
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Alexandruz
|
Posted - 2007.12.30 20:43:00 -
[358]
Hi i'm trying the tutorial from 3 days already, but since I upgraded my turrets and put some modules on my dumb trial ship, I'm getting continuesly these kinds of reboots.. I got a Realtek AC97 and i just bought a 5.1 system from Creative... It does work with only 1 point in audio acceleration, but at one cost: only 1 audio box out of 6 works... so I guess these have been the days for a trial never to remember again. I won't play this game as it lacks service big time...
Enjoy ur game with uber sounds ppl 
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Kaninn
|
Posted - 2008.01.01 04:52:00 -
[359]
I tried to play the trial game but had constant crashes. This fix solved the problem for me. However, I have no desire to play a game with this sort of problem that's one year old. Constant blue screen crashes due to hardware acceleration with no warning in the loading screen or options panel, it's almost like playing Vanguard. Well, see you in WAR!
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Pytorion BE
D00M. Triumvirate.
|
Posted - 2008.01.03 14:32:00 -
[360]
UP for ccp...
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Lucifruge
|
Posted - 2008.01.08 22:28:00 -
[361]
funny little thing about that realtek driver. While I have an onboard realtex soundsystem, i'm not using it. I have a differnt soundcard and still get the system reboot when attacked by certain types of rats (seems to be the ones using blasters/lasers more than ones using rails or such). Gonna try disabling the hardware acceleration on my soundcard, who knows maybe C-media is behind the times as well.
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Remus Gerrard
|
Posted - 2008.01.23 22:47:00 -
[362]
This is ridiculous.
A problem CCP has known about for over a year, and nothing's been done or even announced, for that matter, regarding it. That is absolutely terrible customer service. I've played many free games which have encountered major problems like this and the issues have either been resolved or, at the very least, acknowledged, after a short period of time.
CCP is making a small fortune from the thousands of subscribers paying $15/month. There is absolutely NO excuse for this kind of behavior.
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Alex Marche
|
Posted - 2008.01.25 12:26:00 -
[363]
Edited by: Alex Marche on 25/01/2008 12:27:48 I experianced this last night. Checked the minidump file and again turned out to be an Audio problem.
So I guess its back to no audio for my EVE'ing then is it?
This happened last year for me and was one of the reasons I left EVE for a year. I was hoping this would have been fixed when I came back but I guess thats too much to ask... 
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Onyx Asablot
Aliastra
|
Posted - 2008.01.27 10:33:00 -
[364]
Originally by: arthell Edited by: arthell on 14/10/2007 20:47:39 Had a Realtek issue so thought I would throw it in here.
Built a new system around a Gigabyte GA-P35-DS3L motherboard, which uses Intel's P35 chipset. This board includes 8-channel audio with integrated Realtek.
EVE was the first game I tried and it worked fine, but upping it to 6-channel in the Realtek software caused instability. After changing to 6-channel I continued playing for about 15 minutes, then the system blue-screened. Rebooted and got to character selection screen, and it blue-screened again. Rebooted, and at the splash screen to enter username/password it blue-screened again.
Examining the minidumps all pointed to Eve causing it by calling the realtek driver(s). Dropping it back to 4-channel and everythings been working perfectly, including half a dozen games.
It's integrated audio so I wasn't expecting it to be awesome, but I was expecting it to atleast work. Realtek isn't high in my books atm. 
This is exactly the same as my scenario. Same motherboard etc. Was fine afaik with it on 2 speaker, but when I enabled 6 speaker it caused BSOD crashes. Very annoying.
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Zazzn
|
Posted - 2008.01.31 06:41:00 -
[365]
Unless they fix this issue I will not be subscribing to eve, I have a laptop and it also crashes with another issue 2 of 3 strikes so far.
I have a p35C-dsr motherboard which is the p35 chipset and it also gets the BSD... I have the realtek sound card.
I do have a monster 3d sound card fomr way back when in there to let me use my game port but i can't even select it to enable and it's only 4 speaker. not 5.1
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Alex Marche
Gallente Kvasir Technologies Space Exploration and Logistic Services
|
Posted - 2008.02.01 23:35:00 -
[366]
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86 Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini020108-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available
Probably caused by : RtkHDAud.sys ( RtkHDAud+91470 )
Followup: MachineOwner
FAULTING_MODULE: 804d7000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 478c9660
BUGCHECK_STR: 0x7f_d
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WRONG_SYMBOLS
LAST_CONTROL_TRANSFER: from ad410da2 to ad40f470
STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. ba4cbb70 ad410da2 00000000 00000000 00000000 RtkHDAud+0x91470 ba4cbba0 ad40db49 8950d588 894f0da0 ba4cbbec RtkHDAud+0x92da2 ba4cbbf8 ad3ed980 894f0da0 87edb3c4 894ffda0 RtkHDAud+0x8fb49 ba4cbc4c ad3ec77e 895039a0 ba4cbcc8 894eeb80 RtkHDAud+0x6f980 ba4cbcd0 ad3bceb1 8950fa90 ba4cbd2c 89512b2c RtkHDAud+0x6e77e ba4cbfa0 ad3bf8a9 00000000 00000000 894eeadc RtkHDAud+0x3eeb1 ba4cbfcc 805450bf 895130d4 024ee000 87ee8998 RtkHDAud+0x418a9 ba4cbfd0 895130d4 024ee000 87ee8998 00000000 nt+0x6e0bf ba4cbfd4 024ee000 87ee8998 00000000 00000000 0x895130d4 ba4cbfd8 87ee8998 00000000 00000000 00000000 0x24ee000 ba4cbfdc 00000000 00000000 00000000 00000000 0x87ee8998
STACK_COMMAND: kb
FOLLOWUP_IP: RtkHDAud+91470 ad40f470 660f6f00 movdqa xmm0,xmmword ptr [eax]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: RtkHDAud+91470
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: RtkHDAud
IMAGE_NAME: RtkHDAud.sys
BUCKET_ID: WRONG_SYMBOLS
Again tonight after a fresh install of XP. ------------------------------------- One may suffer a world full of demons for the sake of an angel... |

Zazzn
|
Posted - 2008.02.12 18:29:00 -
[367]
Found another realtek driver update.
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false testing it now.
Crosses fingers!
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Zazzn
|
Posted - 2008.02.13 00:12:00 -
[368]
My Guess is it didn't work ;(
Probably caused by : RtkHDAud.sys ( RtkHDAud+90fc0 )
Followup: MachineOwner ---------
1: kd> kb ChildEBP RetAddr Args to Child WARNING: Stack unwind information not available. Following frames may be wrong. bacdba3c ae072fc0 badb0d00 00000018 3f800000 nt!KiCoprocessorError+0xf3 bacdbb90 ae074452 ae201244 ae074452 8a8d6588 RtkHDAud+0x90fc0 bacdbbb4 ae071c99 8a8d6588 8a8b9da0 bacdbc00 RtkHDAud+0x92452 bacdbc0c ae051aa0 8a8b9da0 8a00c444 8a8c15a0 RtkHDAud+0x8fc99 bacdbc60 ae04a207 8a8c51a0 bacdbcc4 8a8b7b80 RtkHDAud+0x6faa0 bacdbcd0 ae021241 8a8d8a90 bacdbd2c 8a8dbb2c RtkHDAud+0x68207 bacdbfa0 ae023c39 00000000 00000000 8a8b7adc RtkHDAud+0x3f241 bacdbfcc 80545e6f 8a8dc0d4 028b7000 89f3d3d8 RtkHDAud+0x41c39 bacdbff4 805459db 9f54691c 00000000 00000000 nt!KiDispatchInterrupt+0x4bf 00000000 00000000 00000000 00000000 00000000 nt!KiDispatchInterrupt+0x2b
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Alex Marche
Gallente Kvasir Technologies Space Exploration and Logistic Services
|
Posted - 2008.02.21 11:35:00 -
[369]
No go with the new driver for me either. :( ------------------------------------- One may suffer a world full of demons for the sake of an angel... |

PsyMan
Absolutely No Retreat Synchr0nicity
|
Posted - 2008.02.23 20:10:00 -
[370]
I suffered from exactly the same thing over a couple of motherboards a long while ago. Even down to the armour repairer being a sure fire way of making it happen. I think the main reason so many people are suffering is that for me at least it was the driver that ships on all disks for the on board sound. I went to my motherboard manufacturers downloads and got a newer version of the realtek driver and BAM, the problem disapearred forever, on both motherboards.
Been a long time since I solved it on my own system and I can't believe people are still getting it over a year since the OP. I can only assume its one rogue driver accross all disks (probably microsoft approved which is why its the same everywhere)
I would just say, go to your mobo makers site and get the latest OR even realtek's website, worked for me.
Or buy an X-Fi and disable onboard sound :P
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mindor lex
|
Posted - 2008.03.03 02:11:00 -
[371]
I came back after 2 years only to find my machine crash/rebooting. I updated to the latest realtek driver. Still crashing.
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Virgo I'Platonicus
Deadly Addiction Un-Natural Selection
|
Posted - 2008.03.04 15:25:00 -
[372]
Have the same problem after 2 years and another motherboard (tecnically same, with same chipset :S). I am using x-fi on the board and it doesnt solve anything. the onboard card should be switched off, however the problem is still here, i suffer from 2-3 crashed every day. <3 |

Malken
Celestial Apocalypse Insurgency
|
Posted - 2008.03.08 11:41:00 -
[373]
Originally by: Titiania Edited by: Titiania on 04/12/2006 09:46:13 If you have: Motherboard Chipset 975X, Realtek Sound Onboard
same with the 965 chipset also that has realtek alc 883 also
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NiXC
Caldari
|
Posted - 2008.03.11 21:08:00 -
[374]
I think I might have the fix! Realtek released some new drivers last week (5/Mar/2008) version 1.88 I'm on XP sp2 with an Abit AW9D which has the 975X chipset and an onboard Realtek HD audio card. I was getting the reboots constantly, found this forum post and then started looking for new drivers. The new drivers claim "Fix BSOD issue", but a lot is lost in the rather poor translation.
Here's the link the their drivers page: Realtek HD Audio drivers
We need testing people! Let's see if these drivers have fixed it for real. I had my longest EVE session for two weeks today after putting in the new drivers, and that included lots of combat, I got locked loads of times, and I was warping around. Zero reboots!!!
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Ashaani
|
Posted - 2008.03.11 23:08:00 -
[375]
I also experienced the reboot-crashes, I have an Intel Desktop Board (D975PBZ) with a Intel 875 chipset and _NO_ integrated audio on my motherboard.
I have a Soundblaster Audigy 2 ZS audio card. EvE crashes from time to time with a system reboot (most of the time on warp start / warp end or session transition). Audio drivers are up to date. Running a MP3 player (e.g. last.fm stream player) seems to increase the chance of crashing.
Aside from EvE, I have no problems/crashes with my PC. |

Elicetian
|
Posted - 2008.03.13 23:45:00 -
[376]
I tried it. Got a BSOD after one hour.
Originally by: NiXC Edited by: NiXC on 13/03/2008 17:46:12 Edited by: NiXC on 13/03/2008 17:42:08 I think I might have the fix! Realtek released some new drivers last week (5/Mar/2008) version 1.88 I'm on XP sp2 with an Abit AW9D which has the 975X chipset and an onboard Realtek HD audio card. I was getting the reboots constantly, found this forum post and then started looking for new drivers. The new drivers claim "Fix BSOD issue", but a lot is lost in the rather poor translation.
Here's the link the their drivers page: Realtek HD Audio drivers
We need testing people! Let's see if these drivers have fixed it for real. I had my longest EVE session for two weeks today after putting in the new drivers, and that included lots of combat, I got locked loads of times, and I was warping around. Zero reboots!!!
-- Update: bad news, didn't help after all :( I just had another BSOD whilst in EVE. I give up. Sorry.
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Davis Valdran
Caldari Provisions
|
Posted - 2008.03.21 15:12:00 -
[377]
Edited by: Davis Valdran on 21/03/2008 15:13:38 Im currently checking this thread for a solution , I have HD audio and I am getting BSODS with eve online, it happens very frequently . I must admit I do believe theres a way for ccp to make their game more compatible with HD audio but at the same time I think the realtek drivers are garbage. I bought a semi high end system sli ready and also Nvidia drivers are absolute tripe these days. Standards are falling where drivers are concerned and its getting to the point when something goes wrong because of things being more buggy things are a knightmare to track down. Im going really expensive with my next machine and getting a 3 year warranty since I think some of the new technology hasnt been tested properly. Im actually a programmer and have setup a good few machines and I also know some folks that have bought custom built high end alienware machines and even in their case some of the technology doesnt run well at all.
(Im not running eve in sli mode by the way)
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Elicetian
ICE is Coming to EVE Tau Ceti Federation
|
Posted - 2008.03.22 14:28:00 -
[378]
Version 1.89 is available.
I do not know if it fixes our issues.
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Msquare
Bitter Old Men
|
Posted - 2008.03.24 19:41:00 -
[379]
Originally by: NiXC
Realtek released some new drivers last week (5/Mar/2008) version 1.88 : Here's the link the their drivers page: Realtek HD Audio drivers
I just checked your link - my EVE freezes when I start using EVE Voice (which isnt the issue in this thread but I looking around) - and the drivers there have been upgraded again - now at version 1.89 from 18th march. |

Always Early
EnTech Brutally Clever Empire
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Posted - 2008.03.25 00:34:00 -
[380]
Originally by: Msquare
Originally by: NiXC
Realtek released some new drivers last week (5/Mar/2008) version 1.88 : Here's the link the their drivers page: Realtek HD Audio drivers
I just checked your link - my EVE freezes when I start using EVE Voice (which isnt the issue in this thread but I looking around) - and the drivers there have been upgraded again - now at version 1.89 from 18th march.
I had a slightly different problem which led me to check the audio driver (Realtek on-board HD sound): the driver was incorrectly installed giving "unknown device" without exclamation remark next to it (so I missed it when I was initially setting the computer up). Trying to update that driver gave me BSODs.
Fix: 1. Boot into safe mode 2. Uninstall drivers for all entries in "Sound, video and game controllers" (normally these are only related to sound; if you have a video/game controller, perhaps not all has to be removed). 3. Boot normally and wait for the system to reinstall the driver.
The above fix assumes that Realtek drivers are or were installed on your system; this will not work on a clean WinXP system. Also, if you can perform the points 2 and 3 without getting a BSOD, there is probably no reason to go into safe mode in the first place. Now I have only one entry in the "Sound, video and game controllers" and that is: Realtek High Definition Audio
My audio works fine as far as I can tell. My initial problem was not solved by this, but it might help you guys.
Cheers!
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AyeCeeYew
MoonFleet GoonSwarm
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Posted - 2008.03.30 13:45:00 -
[381]
Edited by: AyeCeeYew on 30/03/2008 13:45:04 Adding my experience into this because it bugs me.
975x motherboard, Realtek on board, in surround mode (6 speakers)
With hardware acceleration on in game, the armor rep sound causes the bsod. With hardware accleration off, everythings good.
This holds true after reinstalls of windows and xp.
Before I updated the drivers a while back it would be the targeting sound which caused the bsod, but that went away.
Cmon CCP this has been going since 2006.. isn't it about time you got the sound engineer to have a look at the trouble sounds and fix (hell sounds like it just needs to be downmixed)
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Precedence
|
Posted - 2008.04.05 06:21:00 -
[382]
Yep, i have exactly the same problem.
updated to r1.90 today and the targeting sound is till BSOD my pc.
has anyone actually found out what part of the driver is causing this?
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Edu Journeyman
|
Posted - 2008.04.05 17:28:00 -
[383]
Same problems, same audio hardware. It's a long time with these issues with sound and EVE (only EVE).
Running with:
Asus A8N-SLI Premium Mobo AMD 3200+ 2.10 GHz 2 GB RAM Realtek ALC850 onboard sound 2x Nvidia GeForce 7600 GS (in SLI mode)
Windows XP SP2
Help! Fix it, please. Be your journeys long and prosperous. Treat the others as you like to be treated. Rude and fool are enemies. |

hypnotiza
|
Posted - 2008.04.29 04:27:00 -
[384]
Edited by: hypnotiza on 29/04/2008 04:29:55 Here's my fun input into this frustrating subject. Eve has been running fine sound-wise until today (about 3-4weeks). I get an error message saying I have no audio devices installed. So I go and update my realtek drivers and the game runs again and there is sound on my speakers...but I discover none on my headphones? I'm like "what the...?" If I do the Vista tests I get the test tones, and I can listen to music. I even plug the headphones into the same outport as the speakers, nothing.
Here's my solution to my problem, I checked and un-checked the audio enabled button and it worked. Totally weird.
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Valhallas
|
Posted - 2008.05.20 10:53:00 -
[385]
I was having the problem with the client crashing out after I upgraded to a new board that had Realtek HD audio. I followed advice and got the latest drivers, I also disabled Eve sound hardware acceleration.
These measures improved the problem for me, but I was still getting crashes when using 2 EVE clients at the same time.
My solution was to fit an old Soundblaster 128 PCI into a spare slot in my PC, I also uninstalled all the Realtek HD software and drivers, and disbled the on board sound in the BIOS.
Windows XP found and installed the old soundblaster automatically, and EVE has never locked up since.
So if your board has a spare PCI slot, and you can afford the &10 it will cost you to get a Soundblaster 128 PCI from Ebay then my advice would be to forget about on board Realtek HD, get the card I mentioned and put this problem behind you once and for all. |

Dmian
Starline Engineering Corporation
|
Posted - 2008.05.28 19:19:00 -
[386]
Realtek release driver version 1.94, but don't expect miracles, since the changes are minor. Link (ftp) ----
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Kopac Emi
|
Posted - 2008.06.17 11:36:00 -
[387]
Edited by: Kopac Emi on 17/06/2008 11:37:35 activating an armorrepairer on the specified hardware by the OP still results restarting computer or bluescreened operating system disabling eve sound hardware acceleration still works as a workaround but than again i dont hear music in my subwoffer
edit: has anyone tryed to contact the realtec company for a driver that is eve - compatible?
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CCP Tanis.

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Posted - 2008.06.18 12:08:00 -
[388]
Well, I've had a chat with our audio programmers and we are still trying our best to figure this out.
At this point the single best thing would be to check for dump files and be sure to submit them along with a detailed bug report.
Also be sure to use "send report" if EVE crashes and you get the windows pop-up asking after a crash.
Check out this thread for possible solutions.
____________________________ I break things.
Tanis. Testing Lead EVE Online CCP Games
"GM Voodoo > That plan really straddles the fine line between genius and idiocy." "CCP Tanis. > And that differs from everything else I do how?" |
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Dmian
Starline Engineering Corporation
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Posted - 2008.06.18 23:24:00 -
[389]
I had this problem a long time ago (see my messages on this same thread.) First I used to disable hardware acceleration on the sound control panel and everything worked great. I left Eve before Trinity and resumed just before Revelations. On this new client I found out that unchecking "use hardware acceleration" worked great and I didn't have to disable hardware acceleration for the rest of my machine. Anyway, I'm going to try to help you debug this problem. This weekend I'm going to try to crash my machine on purpose just to help with this. I'm really, really interested to see this very old problem solved for once. Regards. ----
Eve Alpha - The font of Eve - Get it here |

The Beekeeper
|
Posted - 2008.06.24 15:38:00 -
[390]
drivers R196 from realtek appear to have solved my problem! Woooo
Was suffering from the armor rep sound causing bsod but no more!
Clicky!
My post in that thread has the link to the drivers that solved it for me.
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Lindesty
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Posted - 2008.07.30 17:09:00 -
[391]
I'm downloading them now, but realtek's site is stupidly slow, only 19 kb/s. The drivers are 22 mb.. COME ON! I hope this works...
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Heinkel facility
Caldari
|
Posted - 2008.07.30 21:34:00 -
[392]
Since I have got the R196 I no longer experienced any BSOD.
(I never BSOD when clicking armor rep or anything, but I was BSOD'ing at random intervals, from few hours, to few days, and I have observed this only happend when I had EVE open.)
So yea, go ahead and download the latest drives.
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Vietone
|
Posted - 2008.09.14 01:17:00 -
[393]
I have the eVGA Nforce 780i SLi board with the Realtek Hd Audio built into it.
I use to have major issues with random BSOD when the sound is on and I have been playing for the better part of my time with sound off and that gets really boring.
Last drivers that it happened to me was 1.90. I updated 2.01 today and played with sound on and finally I could play for more than an hour.
I have been going strong for 4 hours with no BSOD.
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Daveion Steel
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Posted - 2008.10.24 11:35:00 -
[394]
Well I am so happy I have found this thread. What a crock... Eve has been fine since0 I first started playing, however I updated my PC about 4 months ago with new mobo, graphics and DDR2 (2gb) and used the remaining bits I had from my last setup, unfortunately at at some point around the last major patch day about 4 weeks ago my sound card decided to stop working so I just pulled it out and started useing the onboard Realtek sound instead. Now I should point out that I have not played Eve with sound settings on, in the ingame menu for longer than I can remember. But now I get Blue screen and memory dump about 1 in 20 jumps through a gate. I did a complete reinstall and Fdisk format of my HD and reinstalled all of my software and updated all the drivers in a labour intensive pain in the proverbial rear that took the best part of a day. Reinstalled the client only after making sure that the puter worked perfect with some of my other games, and.... blue screen memory dump after about 1 in 20 gate jumps, same crap new day I thought. so now I am going to go into my settings and turn the sound off on my pc completely and try the game again, if it works and many seem to say it does, then I am really puzzled as to why turning the sound off in game does not work on my system?
I'll let you all know in the next few hours.
D...
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Joshua Calvert
Caldari Safespot Industries
|
Posted - 2008.10.24 17:37:00 -
[395]
My laptop has integrated graphics (GM965 chipset with X3100 graphic w/ latest drivers) and Realtek HD sound - have no issues here. |

Daveion Steel
|
Posted - 2008.10.26 11:33:00 -
[396]
Well I have to say I am gazumped on this... I did turn off the realtek via "My Setting etc" as the first post says. and then flew around for fun for an hour or so just warping and jumping, even went to Jita and to Hek, no problems at all. So I dunno why, but I thought to myself what will happen if I turn sound back on via the ingame Menu, I did this and to my utter disbelief, the game still works fine with sound on, been through 200 plus gates now and no blue screen memory dump. I really do not understand why turning sound off in My Settings and then back on ingame would or should make a differance, what can I say. well as I said earlier, I never play with sound on so its getting switched off again now but maybe if there is someone that is still haveing problems out there this may be a fix for them as well.
D...
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