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Jumping from system to system - Load Lag

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Author	Thread Statistics \| Show CCP posts - 19 post(s)
Nursultan Pyrotechnics Inc. 2	Posted - 2012.02.15 09:52:00 - [121] - Quote Time-syncing has not fixed the problem for me.
Othran Brutor Tribe Minmatar Republic 169	Posted - 2012.02.15 16:01:00 - [122] - Quote Nursultan wrote: Time-syncing has not fixed the problem for me. I'd take a look for you to see if anything has changed mate but my ISP has so much packet loss I can't even load the market - can barely change skills. Been ongoing for ages now (and constant for 6 days) so I'm moving to another ISP. Will take a look once moved. Oh and anyone having problems playing Eve on Be or O2, its your ISP - they're clueless muppets (and inveterate liars too).
Kevda1 Elite Guards 0	Posted - 2012.02.15 21:33:00 - [123] - Quote Sabin Minks wrote: Kevda1 wrote: Simply pull out the BIOS battery of your motherboard and put it back in again, this resets all your sync settings back to default. It has fixed my eve client and if the issue still occurs than simply replace the battery. I hope that this helps you people that still have it. I would also like to thank CCP for helping us greatly with this issue. Thanks and bye. Remind me to send you like 50mil. Fixed me right up. Jumping like the demigod that we are! thanks man.
namelessclone01 blackbox ops 7	Posted - 2012.02.19 17:25:00 - [124] - Quote I've never encountered problems like these before the Crucible 1.2 patch aka the Overview Improvement patch. Now my overview got "improved" to the point of 20-40 seconds jump lag every 2nd or 3rd jump or so. The system loads just fine, I can read and type in local, I can see bookmarks for a new system when I right-click (although I can't use them yet), i can d-scan to see what's waiting for me at the gate, but the overview, the nebula and the grid now take those precious 10-20-30-40 seconds to load. And this brings tears and suffering and potentially more tears, with me being a roaming explorer.. And yes, my computer time gets out of sync after some time spent in Eve. Again, I haven't noticed this problem before Crucible 1.2. Any new developments on this issue? I would love to hear from CCP Habakuk on the progress (or regress for that matter). EDIT: manually re-syncing the clock while staying logged in doesn't seem to solve the problem. I've just started using the more frequent automatic syncing and it remains to be seen if it affects things in any positive way. The most baffling thing here is that the overview/grid lag doesn't happen on every jump.. You'd think that it would if time sync was the root of the issue..
Hakaru Ishiwara Republic Military School Minmatar Republic 74	Posted - 2012.02.19 18:44:00 - [125] - Quote OMG. I just saw this thread... So, I'm not the only subscriber experiencing this issue. Bug ID 123807 filed back on 2011.12.21, 06:34 and still not filtered. I see this bug both when jumping random gates AND when bridging to places via titan portal. 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters 284 Characters ~~284~~286
Molic Blackbird Orion Faction Industries Orion Consortium 32	Posted - 2012.02.19 22:40:00 - [126] - Quote I never had a problem until the Crucible 1.2 patch, but now I too am lagging after jumping through gates. The lag time can be up to 2 minutes. It makes jumping even a few jumps very frustrating.
Archinquisitor Eve Defence Force Fatal Ascension 2	Posted - 2012.02.20 22:31:00 - [127] - Quote Same problem here. Up to 5 minutes of jump lag. Totally unplayable. For me the lag is connected to being in a fleet: not fleeted -> no lag at all small fleet -> 1-2 minutes lag full fleet -> 3-5 minutes lag (or sometimes zero randomly) And no, it is not fleet jump lag / tidi lag, i can be in a different region and be the only one jumping, all that matters is if i am in fleet or not and how large that fleet is. Another observation: some parts of the UI are dysfunct, like closing/minimizing windows. Can do so only from the neocom on the side, but not in the window itself sometimes. PLEASE PLEASE PLEASE fix this asap. We got a war ongoing and beautiful fights. Don't wanna miss!!!
Faffywaffy Fremen Sietch DarkSide. 3	Posted - 2012.02.20 22:33:00 - [128] - Quote I also have started experiencing this problem after Crucible 1.2 (but not before).

CCP Habakuk C C P C C P Alliance 181	Posted - 2012.02.21 00:50:00 - [129] - Quote Molic Blackbird, Archinquisitor and Faffywaffy: Could you please write bugreports with logs from logserver.exe, so that I can have a look and check if it is the same old problem (which should be mostly fixed) or if anything new is going on with Crucible 1.2? Please add my name to the title or description, so that I can find the reports more easily. For all others, who are still experiencing issues: Please also write bugreports about it with included log-files, we will keep trying to find better solutions - maybe there is something in the logs, which help us to pinpoint the remaining issues. CCP Habakuk \| EVE Quality Assurance

Togrockz Mythos Corp HELL4S 0	Posted - 2012.02.21 06:01:00 - [130] - Quote started having this problem as well after last week's patch, it makes the game pretty much unplayable.

Faffywaffy Fremen Sietch DarkSide. 3	Posted - 2012.02.21 13:36:00 - [131] - Quote It seems that the problem does not occur when I'm flying solo; only when I'm in a fleet.
Archinquisitor Eve Defence Force Fatal Ascension 2	Posted - 2012.02.21 22:59:00 - [132] - Quote CCP Habakuk wrote: Molic Blackbird, Archinquisitor and Faffywaffy: Could you please write bugreports with logs from logserver.exe, so that I can have a look and check if it is the same old problem (which should be mostly fixed) or if anything new is going on with Crucible 1.2? Please add my name to the title or description, so that I can find the reports more easily. For all others, who are still experiencing issues: Please also write bugreports about it with included log-files, we will keep trying to find better solutions - maybe there is something in the logs, which help us to pinpoint the remaining issues. Here you go. Sent.
Molic Blackbird Orion Faction Industries Orion Consortium 32	Posted - 2012.02.22 06:59:00 - [133] - Quote Bug report sent as well. Number 128447

CCP Habakuk C C P C C P Alliance 184	Posted - 2012.02.22 16:53:00 - [134] - Quote Archinquisitor, Molic Blackbird: Thank you for your bugreports! Your problems are indeed caused by clock drift problems - the drift is too high for our current re-sync system. We had a discussion about this and we will try to solve this with an additional re-sync, which is able to handle high drifts. The release date for this is not decided yet - we will update this thread as soon as it is decided. You can check for how much your client is drifting in comparison to our server by running logserver.exe and searching the logs. Every 10 minutes following message will be logged, which states the current difference to the server: *** Soft Clock Sync adjusting by Btw: We could not find anything, which would explain this to be worse with Crucible 1.2 or which would explain it to be worse in fleets, except that the computer might be a bit slower, if it is running at full load (for example during fleet-fights). Please reply here and send bugreports, if you have any additional info. CCP Habakuk \| EVE Quality Assurance

ISquishWorms 105	Posted - 2012.02.23 12:05:00 - [135] - Quote CCP Habakuk wrote: Btw: We could not find anything, which would explain this to be worse with Crucible 1.2 or which would explain it to be worse in fleets, except that the computer might be a bit slower, if it is running at full load (for example during fleet-fights). Please reply here and send bugreports, if you have any additional info. I am having this issue as well, while you may not be able to find anything that would explain this being worse with Crucible I can confirm that I never suffered this problem prior to Crucible. Could it be something related to changing the session timers?

CCP Habakuk C C P C C P Alliance 184	Posted - 2012.02.23 12:21:00 - [136] - Quote ISquishWorms wrote: CCP Habakuk wrote: Btw: We could not find anything, which would explain this to be worse with Crucible 1.2 or which would explain it to be worse in fleets, except that the computer might be a bit slower, if it is running at full load (for example during fleet-fights). Please reply here and send bugreports, if you have any additional info. I am having this issue as well, while you may not be able to find anything that would explain this being worse with Crucible I can confirm that I never suffered this problem prior to Crucible. Could it be something related to changing the session timers? We know that the problem got more noticeable with the first step of enabling Time Dilation, which was in the middle of December, but the main change was several months earlier. With Crucible 1.1 the behavior was improved - but apparently not enough for users with a high clock drift. Crucible 1.2 should have not changed the behavior in any way - as far as we can tell. CCP Habakuk \| EVE Quality Assurance

Faffywaffy Fremen Sietch DarkSide. 4	Posted - 2012.02.23 14:09:00 - [137] - Quote It doesn't seem to matter whether I'm in a big fleet or a small, or whether there is at all any fighting. As long as there is at least another person with me in fleet, I get random long delays jumping through a gate.
Jal Garai Eye of God Controlled Chaos 0	Posted - 2012.02.23 17:10:00 - [138] - Quote I posted earlier in this thread about identifying the clock drift on my system as being caused by a particular SSD. Having replaced that I have had zero problems with clock-sync. Now I know its tempting here to point the finger at CCP, and further investigastion may validate that, however we can all help ourselves by first checking whether the clock-drift is the product of our systems and merely exposed by Crucible. If so then fix the system and fix the problem. People have repeatedly reported clock-drfit after Eve has been running a while. Have you actually checked whether your clock is drifting when Eve isn't loaded? If your system clock drift is significant enough then resyncing even every 15 minutes will not resolve the problem. 1. Fire up timesynctool and set it to update every 15 minutes. 2. Leave it running for a while whilst using the system for use other than Eve. 3. Check the logs. 4. If you're seeing drift of greater than +/- 50 ms every 15 minutes, excepting the first sync, then the problem may be capable of being remedied by you. My drift by way of referemce was nearly a minute every 15 min resync until resolved. Now its always below +/- 50 ms. What you may have to do to remedy it I can't guarantee. My problem as stated I narrowed down to an SSD and replaced it. Others have suggested the BIOS battery. Experiment. Be patient. Be methodical. It may tale some time but frankly if you can find and fix the error yourself its going to be sooner than waiting for CCP to devise a solution.
Molic Blackbird Orion Faction Industries Orion Consortium 32	Posted - 2012.02.23 19:02:00 - [139] - Quote CCP Habakuk wrote: You can check for how much your client is drifting in comparison to our server by running logserver.exe and searching the logs. Every 10 minutes following message will be logged, which states the current difference to the server: *** Soft Clock Sync adjusting by Using that bit of info, I'm attempting to find out exactly what conditions cause my clock drifting condition. I started out with just one client having one character sitting in the Jita 4-4 Station for 2 hours. In that time, the 'soft clock sync adjusting' value never got more then 0.45 seconds and was almost always 0.2 seconds or less. I added a second client with the character sitting idle in station as the first character was. The Soft Clock adjustment went up immediately to 10 seconds and stayed there for the first hour. Over the next half hour it slowly jumped up to 20 seconds and stabilized there. I then added a third client. All characters still just sitting idle in station. After almost an hour of running 3 clients, the last adjustment was 46 seconds and it seems to be growing. I'll let things run a bit long and see where the value ends up. None are in a fleet, but it seem clear to me that running multiple clients is the cause of my clock drift.
Faffywaffy Fremen Sietch DarkSide. 4	Posted - 2012.02.24 00:32:00 - [140] - Quote Hmm, actually, I am now flying all by myself (not in fleet), and still get frequent post-jump-delays.

Molic Blackbird Orion Faction Industries Orion Consortium 32	Posted - 2012.02.24 06:18:00 - [141] - Quote With just one client loaded, I was able to do multiple jumps over 2 hours without any problem. With two accounts going for 2 hours, I had system loading lag that got worse over time. What I don't understand is if the clock is updated every ten minutes, why would the drift accelerates over time? It might start out at 20-30 seconds, but after 3-4 hours it could be 120+ seconds. Once major clock drifting starts, the only way to stop it is to restart the affected client.
Rifn Kinoi Chaos Exploration. 0	Posted - 2012.02.24 07:25:00 - [142] - Quote Still Screwed!
Archinquisitor Eve Defence Force Fatal Ascension 2	Posted - 2012.02.24 13:50:00 - [143] - Quote CCP Habakuk wrote: Archinquisitor, Molic Blackbird: Thank you for your bugreports! Your problems are indeed caused by clock drift problems - the drift is too high for our current re-sync system. [...] Please reply here and send bugreports, if you have any additional info. Jal Garai wrote: [...] Fire up timesynctool [...] Dear Habakuk, I used the tool proposed by Jal Garai (timesynctool) to keep track of how much my clock drifts: - Let Windows XP run idle on desktop overnight: no clock drift (like zero to 20 ms per 15 Minutes) - Run Eve idling and docked in Jita in my highsec alt for several hours: no clock drift - Gate jumping in my highsec alt to Torrinos and back: no clock drift - Exiting Eve and starting communications tools (Teamspeak, Mumble) for some time: no clock drift - Logging in Eve in my main and idling in station: no clock drift - Fleeting up (still idling in station): clock starts to drift immediately by several seconds per minute (!) (I can check that drift starts the second I join fleet because timesynctool allows manual update and logs them) - Docked or not docked, fighting or idling does not matter, drift continues - Defleeting does not stop drift (its not reverseable), only relogging stops it - Didnt find any other software/game other than "Eve in Fleet" that starts clock drift Encounter the same jump lag problems as before. Manually resyncing every few seconds and/or immediately before/after jumping does not help. Randomly on some gates there is no lag. Jump bridges are far worse (massive lag every time). Currently, I am relogging after most every gate and driving FCs insane. May I use the word "unplayable"? Hope you get this fixed soon! Cheers, Arch

CCP Veritas C C P C C P Alliance 426	Posted - 2012.02.24 15:09:00 - [144] - Quote Molic Blackbird wrote: What I don't understand is if the clock is updated every ten minutes, why would the drift accelerates over time? It might start out at 20-30 seconds, but after 3-4 hours it could be 120+ seconds. At present, the soft time correction limits itself to correcting at a rate of 2% normal time, meaning it will only speed up or slow down by 2% in order to correct the problem. This is to prevent jerking the clock around too much which would be an unpleasant experience for all involved. Upshot is, if your clock is regularly drifting more than 12 seconds every 10 minutes, the error will accumulate. We're probably going to up that limit a bit soon. CCP Veritas - Senior Programmer - EVE Software

PrincesseVera KVK Refugee camp Apocalypse Now. 10	Posted - 2012.02.24 18:25:00 - [145] - Quote Please fix this soon. The bug is driving me crazy. I was experiencing 2 min lag after EACH jump! This is a huge pain for pvp pilots. Now I am angry. I don't feel this game is playable anymore!! A cloaky transport of my alt died because of this, and CCP refused to reimburse me, meh. Please, please, please fix this soon.
Togrockz Mythos Corp HELL4S 0	Posted - 2012.02.24 20:52:00 - [146] - Quote last patch and 2-3 clients updates havent changed this problem for me.currently this issue makes the game unplayable for me
Archinquisitor Eve Defence Force Fatal Ascension 2	Posted - 2012.02.24 22:04:00 - [147] - Quote Switching from Windows XP to Windows 7 solved the problem for me. Three hours of wild gate and bridge jumping with zero lag in a 150+ man gang ammounted to 79ms clock drift only in total. Fingers crossed it stays that way. However, would be nice to see the problem fixed for other people as well and to be able to go back to Windows XP and not need a second OS just to play Eve without lag...
Faffywaffy Fremen Sietch DarkSide. 4	Posted - 2012.02.25 00:49:00 - [148] - Quote It appears that being in a busy system causes my system clock to lag by about 2 seconds every minute. Specifically, in Jita it does lag, while in an almost empty system (2 pilots) it did not appear to lag. Other resource-intensive games (Starcraft 2, specifically) did not appear to cause clock lag.
Claire Ongrard Republic Military School Minmatar Republic 0	Posted - 2012.02.25 20:26:00 - [149] - Quote I have also had this problem, tested my system clock drift and it seems to be hovering between 30 and 40 seconds every 15 minutes. Having jumps take upwards 3-4 minutes does makes the game unplayable from a PvP standpoint.
Rifn Kinoi Chaos Exploration. 0	Posted - 2012.02.26 09:10:00 - [150] - Quote Quote: Switching from Windows XP to Windows 7 solved the problem for me. I would like to add that I'm running windows 7 64 and reinstalling hasn't done anything to fix this. I'd also add that it seems to have gotten worse in recent patching, at one point editing the registry to update the clock more often near fixed this. Now its worse than ever.



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