| Pages: 1 2 [3] 4 5 6 7 8 :: one page |
|
|
| Author |
Thread Statistics | Show CCP posts - 19 post(s) |
Othran
Brutor Tribe
Minmatar Republic
133
   |
Posted - 2012.01.12 08:31:00 -
[61] - Quote
Dhar'aul wrote:CCP Habakuk wrote:
Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers.
Might also be the cause of ship speed indicator becoming stuck at a random value
Yes. Once the client clock starts to drift relative to the server all sorts of wierd crap begins to happen :
Traffic control on gates; unable to dock; unable to warp; grid won't load; grid will load but won't update; no shield; no armour; no cap; drones disappear, scan probes vanish never to be seen again.
That's just the ones I've seen in the last 3 years, there's probably more.
Only reason I know about this is because I have a laptop with dual NVidia cards where DPC latency (delayed protocol calls) goes through the roof when you set SLI focus on a window. You're looking at tens of milliseconds latency which adds up very very quickly.
SLI full-screen or just run single card and its fine but when run in a window with SLI focus I've seen the laptop clock drift by up to 5 minutes per hour. Its not a hardware fault, its software in my case.
Another historical cause of clock drift was the spread spectrum setting on some motherboards. With it set on then the clock would drift every time the machine was powered on. That may still be the case on laptops where spread spectrum is enabled by default and in most cases cannot be altered.
My solution to client clock drift was to set the machine to update from a stratum 2 timeserver every ten minutes. Windows7 by default only updates time once a week - if the default server actually responds, which in my experience is hit and miss.
HTH.
Edit - the problem is caused because your client clock is changing relative to the server while you are playing, it doesn't matter if your time is 10 hours out as long as it doesn't drift while connected to the server. |
Othran
Brutor Tribe
Minmatar Republic
133
|
Posted - 2012.01.12 12:10:00 -
[62] - Quote
Glorious CEO wrote:\o/ Thank you CCP Habakuk for taking the time to post on a Sunday.
This is very interesting. I knew the RTC clock on this PC is very shoddy and is drifting if left unchecked. So I have a daily sync with a time server scheduled, this is enough accuracy for all my daily work. Never have had problems with Eve on the machine too. Nothing i over-clocked, this is actually the most reliable PC I ever had. Anyway, it's great to not be stuck in limbo anymore.
Its actually Windows which is more "shoddy" as it keeps time when booted, not the hardware RTC. Windows reads the clock at boot time and writes to it at shutdown. As such timekeeping can be adversely affected by either hardware or software.
Pretty much all operating systems keep time themselves rather than reading a hardware clock - which in most cases still runs off an oscillator which isn't that accurate or temperature stabilised. +/-5% would be one of the better consumer-level RTCs found on a motherboard.
It may surprise people but the Windows Time Service is only intended to have an accuracy of greater than 2 seconds. MS explicitly state that the time service is not to be used for high-precision timing, only for "loose client synchronisation". |
Shingorash
S T R A T C O M
NEM3SIS.
8
|
Posted - 2012.01.13 00:19:00 -
[63] - Quote
I'm not going to mess with my stable clock settings just to play EVE. That is stupid...
Cant be a hardware issue on my part.
6 Core 4800 GHZ Processor
16GB Ram @ 1800 MHZ
1GB ATI Graphics Card
Slightly annoying to say the least... |
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.13 03:04:00 -
[64] - Quote
I'm just using a 256mb ATI graphics card on a laptop and I'm getting these issues. |
|
CCP Habakuk
C C P
C C P Alliance
154
|
Posted - 2012.01.13 18:37:00 -
[65] - Quote
Hello again!
Our test-server Singularity was updated today with a (potential) fix for this issue. We had to change a bit more than expected, but we are hopeful that the new solution is more stable than before.
I had a short test of this in Singularity, but it would be awesome if you guys (who have this issue on TQ) could try it out! If you already used the test-server at some point or you always wanted to try it: Now is the time for it!
Details: The client is now re-synchronizing with the server every 10 minutes (the time interval might be changed later).
If you are trying this on Singularity, then please take special care of your UI in space after you were logged in for about 10 minutes. Try to jump and dock. It would be great if you are running logserver.exe to get logs for the case that anything breaks - more info at http://wiki.eveonline.com/en/wiki/Logserver. Please send a bugreport if you find any issues (add my name to the title of it) and please also reply in this thread - I will continue to monitor it. It might be possible that 10 minutes is still too long for you guys (if your clock is drifting too fast) and you still have some load lag: please reply in this thread if this is the case.
More information about Singularity can be found here: http://wiki.eveonline.com/en/wiki/Singularity
CCP Habakuk | EVE Quality Assurance
|
|
Petrus Blackshell
Rifterlings
238
|
Posted - 2012.01.13 18:42:00 -
[66] - Quote
CCP Habakuk wrote:Hello again! Our test-server Singularity was updated today with a (potential) fix for this issue. We had to change a bit more than expected, but we are hopeful that the new solution is more stable than before. I had a short test of this in Singularity, but it would be awesome if you guys (who have this issue on TQ) could try it out! If you already used the test-server at some point or you always wanted to try it: Now is the time for it! Details: The client is now re-synchronizing with the server every 10 minutes (the time interval might be changed later). If you are trying this on Singularity, then please take special care of your UI in space after you were logged in for about 10 minutes. Try to jump and dock. It would be great if you are running logserver.exe to get logs for the case that anything breaks - more info at http://wiki.eveonline.com/en/wiki/Logserver. Please send a bugreport if you find any issues (add my name to the title of it) and please also reply in this thread - I will continue to monitor it. It might be possible that 10 minutes is still too long for you guys (if your clock is drifting too fast) and you still have some load lag: please reply in this thread if this is the case. More information about Singularity can be found here: http://wiki.eveonline.com/en/wiki/Singularity
Thank you! Will do when I get home tonight. I'm anxious to stop living in terror of sudden horrible lag death because of jumping into an enemy fleet. |
Dynamiittiukko
Galactic Grognards Gamblers and Gunmen
The Polaris Syndicate
0
|
Posted - 2012.01.14 00:08:00 -
[67] - Quote
Dratic wrote:I have the same, it appears to be everytime a new skybox is loaded ie changing regions and certain constellations.
It probably is an ATI card thing as the only people i know who have the issue use them cards.
No, this is not an ATI issue.
I have the same problem and I'm running Eve on a laptop with nVidia Quadro FX 2700M gfx card.
I'm guessing this is more of a client issue rather than a server issue since chat channels work normally, as does local, and if I'm in a fleet, the FC can fleet warp me between celestials eventhough I don't see any of it.
When the system does load, the client sort of tries to catch up with everything that has happened eg. I can see fleet members warping from the gate when they aren't even in the same star system anymore.
For me, Eve has been running smoothly (well, as smoothly as Eve ever has *cough* signed: a software tester) up until Crucible. Not so much anymore.
This is single-handedly the most annoying bug I have come across in Eve as it's literally killing me - I've already lost 2 ships + 2 pods because of this bug.
I don't mind losing ships in battle but I find it hard to accept it when I get podded with implants in a situation where I can do nothing to even try to defend myself.
.d
Edit: I'm happy to see there is a potential fix for this issue (I made the original post before reading the thread all the way). I truly hope you can get the fix to production soon! :) |
Glorious CEO
Universal Frog
5
|
Posted - 2012.01.14 18:17:00 -
[68] - Quote
Some preliminary SISI feedback from me. It's kind of difficult to replicate my normal activities on SISI. I can't really bring myself to scanning down signatures. :) Traveling is also a bit different, since most systems have traffic control as I am the first to visit them.
On TQ the bug shows mostly about an hour after logging on. So for my SISI test I start off idling in a station for an hour and then travel down the Jita-Amarr pipe.
I have done two runs so far and did not have any problems loading systems. |
Petrus Blackshell
Rifterlings
275
|
Posted - 2012.01.15 07:48:00 -
[69] - Quote
I was able to find a workaround for this on TQ! By default, the Windows time syncs via NTP with "time.windows.com". I switched it to sync with "time.nist.gov" instead, and that seems to have solved this issue with Eve. I have played for hours without noticing the slightest bit of jump lag. |
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.15 19:35:00 -
[70] - Quote
Petrus Blackshell wrote:I was able to find a workaround for this on TQ! By default, the Windows time syncs via NTP with "time.windows.com". I switched it to sync with "time.nist.gov" instead, and that seems to have solved this issue with Eve. I have played for hours without noticing the slightest bit of jump lag.
This didn't fix the problem.
I really hope a hotfix is pushed through soon. |
|
|
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.15 19:41:00 -
[71] - Quote
Habakuk, I've sat and watched the drift time and I begin to see a noticeable difference between my PC clock and the in-game clock at about four and a half minutes. Sometimes it take 6-7 but I've been in a few heavy load systems today and it's making itself apparent quite quickly. |
Caroline Grace
Almost Approved
1
|
Posted - 2012.01.15 21:40:00 -
[72] - Quote
My lag after jumping has been reduced somehow in last few days, but I'm still having almost nonstop lag on modules or laggy ships after / even without jumping or undocking. The lag seems to be only graphical or rather just lag with duration timer on moduls;
For example, when I activate my modul, the duration timer "jumps" right away in the middle of circle, but the modul itself actually starts to work without any delay. Same with the "jumping effect", I have sometimes double effect of jumping sound and animation, but no delay with jumping time itself.
This occurs in low / high populated systems without any pattern. I have sometimes no lag in very populated area, then right after jumping to another low populated system I have laggy ships, laggy modules again. And also after few minutes / hours of playing.
I tried workarounds posted here, without any luck. So far, I discovered that if I do missions for few hours, then fly jumpy-long trip, the lag is much more probable.
I have to add that I'm not sure if this problem described above is even connected to this load lag at all. But maybe it is, I have no problems with connection and this lag-modul-timer and jumping mini lags are maybe some kind of "deviation" of "normal" load lag. |
|
CCP Habakuk
C C P
C C P Alliance
154
|
Posted - 2012.01.15 22:01:00 -
[73] - Quote
Glorious CEO: Thank you a lot for testing it on Singularity!
DurrHurrDurr: How much is a noticeable difference for you? It might be useful, if you could save a logserver log of being ingame for at least 30 minutes while doing stuff and adding this to a bugreport (with the subject including my name).
For the release of this fix: As the fix is a bit more complicated it is not possible to "hotfix" it - it is currently scheduled to be included in the next client patch for Crucible 1.1.
Caroline Grace: These symptoms look a lot like problems with the clock sync - but it might be that your clock is sometimes a bit too fast and sometimes a bit too slow, which would explain the different issues.
CCP Habakuk | EVE Quality Assurance
|
|
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.15 22:22:00 -
[74] - Quote
CCP Habakuk wrote:Glorious CEO: Thank you a lot for testing it on Singularity!
DurrHurrDurr: How much is a noticeable difference for you? It might be useful, if you could save a logserver log of being ingame for at least 30 minutes while doing stuff and adding this to a bugreport (with the subject including my name).
For the release of this fix: As the fix is a bit more complicated it is not possible to "hotfix" it - it is currently scheduled to be included in the next client patch for Crucible 1.1.
Caroline Grace: These symptoms look a lot like problems with the clock sync - but it might be that your clock is sometimes a bit too fast and sometimes a bit too slow, which would explain the different issues.
After 4-8 minutes of being actively in space (ie. shooting a POS, travelling, etc) I notice a difference of about 20-25 seconds between my system clock and the game clock. This gets exaggerated the more I travel and hang around in space. However, the difference doesn't seem to really exceed ~120 seconds.
How do I set up my client to log? |
|
CCP Habakuk
C C P
C C P Alliance
154
|
Posted - 2012.01.15 22:37:00 -
[75] - Quote
DurrHurrDurr wrote:
After 4-8 minutes of being actively in space (ie. shooting a POS, travelling, etc) I notice a difference of about 20-25 seconds between my system clock and the game clock. This gets exaggerated the more I travel and hang around in space. However, the difference doesn't seem to really exceed ~120 seconds.
How do I set up my client to log?
This is some serious clock drift, which you are experiencing there - I'm not sure if we will ever be able to compensate this fully, but it should be at least better with this fix. The instructions for logserver can be found at http://wiki.eveonline.com/en/wiki/Logserver.
CCP Habakuk | EVE Quality Assurance
|
|
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.15 23:13:00 -
[76] - Quote
CCP Habakuk wrote:DurrHurrDurr wrote:
After 4-8 minutes of being actively in space (ie. shooting a POS, travelling, etc) I notice a difference of about 20-25 seconds between my system clock and the game clock. This gets exaggerated the more I travel and hang around in space. However, the difference doesn't seem to really exceed ~120 seconds.
How do I set up my client to log?
This is some serious clock drift, which you are experiencing there - I'm not sure if we will ever be able to compensate this fully, but it should be at least better with this fix. The instructions for logserver can be found at http://wiki.eveonline.com/en/wiki/Logserver.
This issue didn't exist at all before the release of Crucible. Do the devs have any idea what's created the drift? |
|
CCP Habakuk
C C P
C C P Alliance
154
|
Posted - 2012.01.15 23:19:00 -
[77] - Quote
DurrHurrDurr wrote:
This issue didn't exist at all before the release of Crucible. Do the devs have any idea what's created the drift?
As far as I know (as lowly QA dude): Before Crucible there was a clock sync at jumping (which was broken with Crucible), but if you stayed within one system you should have drifted like it is now on TQ.
CCP Habakuk | EVE Quality Assurance
|
|
Glorious CEO
Universal Frog
5
|
Posted - 2012.01.15 23:36:00 -
[78] - Quote
Just pointing out that I was playing fine after the initial Crucible release. Caravan events and new exploration content had me log in for hours, I def. would have noticed the bug. It was the pre-Christmas patch that broke Eve for me. |
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.15 23:37:00 -
[79] - Quote
CCP Habakuk wrote:DurrHurrDurr wrote:
This issue didn't exist at all before the release of Crucible. Do the devs have any idea what's created the drift?
As far as I know (as lowly QA dude): Before Crucible there was a clock sync at jumping (which was broken with Crucible), but if you stayed within one system you should have drifted like it is now on TQ.
Is there any possibility that the clock sync at jumping could be reinstated or is that something that's not going to happen?
I can deal with desyncs and weird HP/capacitor readings in-system but this drift from system to system makes travel in any kind of quick or efficient manner unrealistic. |
DurrHurrDurr
Dreddit
Test Alliance Please Ignore
181
|
Posted - 2012.01.15 23:37:00 -
[80] - Quote
Glorious CEO wrote:Just pointing out that I was playing fine after the initial Crucible release. Caravan events and new exploration content had me log in for hours, I def. would have noticed the bug. It was the pre-Christmas patch that broke Eve for me.
Now that I think about it, I'll have to second this too. I can't remember any issues post-crucible until around Christmas. |
|
|
Othran
Brutor Tribe
Minmatar Republic
135
|
Posted - 2012.01.16 08:26:00 -
[81] - Quote
DurrHurrDurr wrote:Petrus Blackshell wrote:I was able to find a workaround for this on TQ! By default, the Windows time syncs via NTP with "time.windows.com". I switched it to sync with "time.nist.gov" instead, and that seems to have solved this issue with Eve. I have played for hours without noticing the slightest bit of jump lag. This didn't fix the problem.
It won't fix anything unless you alter the default sync interval from 7 days to something sane.
time.windows.com is a complete pile of junk - you're lucky if you get a response from it at all, and when you do you'll often see that you're receiving "invalid" time information, so in that respect changing it may be better.
Frankly the timeservers Windows uses are pretty useless unless you live in the continental USA. Latency is too high and too unstable to be of much use.
Much better to take a look at (for example) Stratum 2 Time Servers and pick one which is geographically closer to you. In the UK at least your best bet for that will be universities - Manchester, Strathclyde and Imperial College London all have open access timeservers, so you ought to be able to get latency down to well under 50ms unless you're on a 3G connection. |
Dynamiittiukko
Galactic Grognards Gamblers and Gunmen
The Polaris Syndicate
0
|
Posted - 2012.01.17 04:07:00 -
[82] - Quote
I just tested this on Singularity, and after about 1h30min playing and approx. 60 jumps across the galaxy I did not encounter any problems with new systems loading after a gate jump.
While it certainly looks promising, too many variables were different from production to draw any conclusions as of yet. On Singularity, my graphics settings were different, my overview settings were different, there were hardly any players on at the time, plus I had just taken NTP into use yesterday, making my laptop sync with a stratum 1 time server near my location (which would appear to have alleviated the symptoms in production but that, too, requires more testing to be sure).
Oh, while testing this, I came across a small issue that might somehow be timing/sync related: approx. every 1/5 to 1/8 gate jumps on Singularity, the gate fired twice when I jumped. If it had only happened once or twice during my flight from Delve to Tribute, I'd readily believe it to simply be another player jumping into the system I was leaving but since it happened at relatively regular intervals and in consistently empty systems I find that difficult to believe. Just a minor issue but thought I'd mention it since it caught my attention.
TL;DR: The fix currently on Singularity looks really promising but it's too early to tell for sure.
.d |
Othran
Brutor Tribe
Minmatar Republic
135
|
Posted - 2012.01.17 08:11:00 -
[83] - Quote
Dynamiittiukko wrote:making my laptop sync with a stratum 1 time server near my location
Please don't do that.
Stratum 1 machines are not intended for public access, they are only intended for stratum 2 servers to sync to. Unless you are running a stratum 2 machine and providing time sync to 200-300 machines MINIMUM then you shouldn't be going anywhere near a Stratum 1 machine.
Stratum 1 machines are not cheap to run as they're usually connected to an "atomic clock" and do NOTHING other than provide time synchronisation.
The difference in accuracy between the two is probably in the range of about 50 millionths of a second, so please use stratum 2 timeservers. |
Dynamiittiukko
Galactic Grognards Gamblers and Gunmen
The Polaris Syndicate
0
|
Posted - 2012.01.17 18:48:00 -
[84] - Quote
Othran wrote:Dynamiittiukko wrote:making my laptop sync with a stratum 1 time server near my location Please don't do that. [snip] The difference in accuracy between stratum 1 and 2 is probably in the range of about 50 millionths of a second, so please use stratum 2 timeservers.
Fair points. Changed. Even found a stratum 2 server that's significantly closer to me than the stratum 1 I was using until now. With luck, I may actually have gained accuracy.
.d |
Othran
Brutor Tribe
Minmatar Republic
138
|
Posted - 2012.01.18 07:58:00 -
[85] - Quote
Dynamiittiukko wrote:
Fair points. Changed. Even found a stratum 2 server that's significantly closer to me than the stratum 1 I was using until now. With luck, I may actually have gained accuracy.
.d
Good man - you've made a BOFH somewhere happier  |
impli
Royal Guardians
Pure Madness.
4
|
Posted - 2012.01.18 11:15:00 -
[86] - Quote
Just an update.. the change to a NTP server does NOT solve the problem. it is a lag in the Session timer change ..
The clock is always syncron on my system but I got the same issues yesterday during a fleet battle.. others run into issues with warp to, dock, and the ranges on the overview again.
The test on the sisi Server was successful, NO issues detected at all.
CPU Phenom II x6 1100T
ATI 1Gb 6870
4GB ram
Windows 7 x64 ulitmate
100MBit LAN fixed IP internet
|
Othran
Brutor Tribe
Minmatar Republic
138
|
Posted - 2012.01.18 17:22:00 -
[87] - Quote
It may not work for you impli but it does for me - this (clock drift) is a recurring problem in Eve, first time I think it was identified was 2005.
You might want to look at the system log files, you should find two entries something like this when you boot the machine and if they're not there then the ntp registry changes you made haven't started the service :
Source : Time-Service
The time provider NtpClient is currently receiving valid time data from ntp.cis.strath.ac.uk,0x9 (ntp.m|0x9|0.0.0.0:123->130.159.196.118:123).
then immediately after :
Source : Time-Service
The time service is now synchronizing the system time with the time source ntp.cis.strath.ac.uk,0x9 (ntp.m|0x9|0.0.0.0:123->130.159.196.118:123).
In addition if your time has changed you should also see something like :
Source : Kernal-General
The system time has changed to GÇÄ2012GÇÄ-GÇÄ01GÇÄ-GÇÄ16T21:53:11.594000000Z from GÇÄ2012GÇÄ-GÇÄ01GÇÄ-GÇÄ16T21:53:11.976407100Z.
Only reason I mention this is when I first did this then the ntp client was still waiting out the remaining old "SpecialPollInterval" time before starting. Edit - that means that if it had 6 days to go before contacting the ntp server then it still has the same time to go after your changes so may not start for 6 days. Solution is to set service to autostart and not wait out timer.
Good that the sisi fix works though. |
Firebolt145
The Hatchery
Team Liquid
33
|
Posted - 2012.01.18 21:48:00 -
[88] - Quote
Any eta on when this is making its way to live? |
Kevda1
Elite Guards
0
|
Posted - 2012.01.19 06:26:00 -
[89] - Quote
Hi CCP,
I just lost my fully faction fit loki due to my overview not loading when I jumped using a border gate.
Screen shots: http://i291.photobucket.com/albums/ll291/Elitepwnz/loki-1.jpg
Killmail: egk.eve-kill.net/?a=kill_detail&kll_id=12181572
I will be petitioning this.
Details:
I was chasing a tornado with GCC, I had lost him. I warp to the Egmar stargate, there's a arazu and a loki waiting, I jump in.
OH GOODY WHAT DO YOU KNOW, THE OVERVIEW ISN'T LOADING. I check de-scan and there's this: drake, drake, drake, hurricane & stabber fleet issue, they're probably on the gate waiting for me to decloak, so meanwhile im saying **** **** **** ****, what are chances of me cloaking up with GCC, doubtful at best, suddenly the cloaking device activates and I'm like "WOOO HOOO" but the overview still doesn't load *120 seconds gone by* I restart my eve client and upon logging and I'm getting epicly rapped by the targets and some loki's, as you can see from the screenshot.
I have not been successful in my reimbursements in the past but I beg to reimburse me on this one as the issue was not my fault. |
clavo oxidado
Macabre Votum
Against ALL Authorities
0
|
Posted - 2012.01.19 19:29:00 -
[90] - Quote
I solo roamed 0.0 for 2 hours using this work around.
Click on your windows clock and use a stratum 2 server to sync time and change the default sync frequency to 10 mins.
Google how to change sync frequency for your version of windows. |
|
|
|
|
| |
|
| Pages: 1 2 [3] 4 5 6 7 8 :: one page |
| First page | Previous page | Next page | Last page |