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Author |
Thread Statistics | Show CCP posts - 19 post(s) |

R0Y4L
Scifried Strategic Military Industries
2
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Posted - 2012.01.06 17:26:00 -
[31] - Quote
its got nothing to do with PC specs i know that 100% .. its on CCP's end .. rite after i downloaded the Crucible patch i jumped through a Womhole and waited 5 minutes for the system to load .. its a bug from the patch release IF-á YOU-á-á DONT-á WANNA-á DIE-á DONT-á FLY-á-á |

Fubro Rindaru
The Fuel Pump Brotherhood
1
|
Posted - 2012.01.06 20:31:00 -
[32] - Quote
Guess the truth is in between. I used old client (before Crucible for a long time), then patched to Crucible 1.00, 1.01, 1.02 and haven`t bug like that. Two days after formatted hard-drive, downloaded eve-client Crucible 1.02 and got the problem. A lot of people still playing eve without same bug and thats mean the problem is deeper.
For me it was resolved 4 days ago, but no idea what was the cure.
There is 7 steps from my old system to the new and some suggestions about possible weak points.
1. Hard-drive was formatted (not by fast-format) 2. Installed Win 7 Ultimate 64 3. Last Direct X 4. Crucible 1.03 client 5. Windows integrated video-drivers by nvidia, not the last one 6. Ageia Physx drivers 7. Microsoft visual c++ (not sure was it 2008 or 2010 edition).
Then i compared two dxdiag files: from the old system and the new one.
1. Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll ( OLD SYSTEM) Driver Name: nvd3dumx.dll,nvd3dum,nvwgf2umx.dll, nvwgf2um (NEW SYSTEM)
2. Display Memory - 1648 MB; Dedicated Memory - 881 MB; Shared Memory - 767 MB - (OLD CONFIG.)
Display Memory - 366 MB; Dedicated Memory - 879 MB; Shared Memory - 3582 MB - (NEW CONFIG.)
The video-driver version was changed from 8.17.12.8562 to 8.15.11.8593
---(Another idea) ---Some files from Direct -x. video-card drivers or dll`s was not usable by old eve-client, but now are important for game stability. Or some files was corrupted after Crucible and must be re-placed, or the new one edition needed. One more thing: shared memory (from 767 to 3582mb on my sys)
In any case i hope this information propbably can help CCP and players to find the global solution, because i resolved the problem not after the patch, but after ``big-change`` in my desktop. |

Drealar
Doctrine. FEARLESS.
0
|
Posted - 2012.01.06 21:10:00 -
[33] - Quote
logged in just to post here
posted my own experience in (http://failheap-challenge.com/showthread.php?5145-JUMP-LAG-FML-Halp-pls/page2) I've been experiencing it since, maybe 3 client updates ago?
It's making the game borderline unplayable and i'd greatly appreciate official CCP acknowledgement of the issue.
NOTE Housemate is playing eve on same connection and is NOT having this issue. |

Drealar
Doctrine. FEARLESS.
0
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Posted - 2012.01.06 21:29:00 -
[34] - Quote
i'm going to bump this thread daily until it gets a CCP response |

Caroline Grace
Almost Approved
0
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Posted - 2012.01.07 02:01:00 -
[35] - Quote
I'm having this problem too and it makes me sad 
After few hours of playing, jumping to another system result in general lag, broken warp effect, broken jumping sound and effect and other ships' position are incorrect and laggy. This is happening in random systems and / or not all the time.
Call me silly, but traveling is one of my favorite thing to watch in EVE and this lag is what makes me a really sad bunny indeed. |

Overburst
Akirah security Akirah Alliance
0
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Posted - 2012.01.07 05:50:00 -
[36] - Quote
This issue makes me impossible to do any pvp fight. Every perceived sys got a 5 min lag! It just a matter of time when im get poped in my 100mio bc while im roaming with my small fleet....
Hope ccp will fix this issue as fast as possible! mfg. a passionate pvpler |

Caroline Grace
Almost Approved
0
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Posted - 2012.01.07 07:29:00 -
[37] - Quote
I discovered that lag for me appear only
- for 20 second after I jump to another system - only if I change ship / or after I completed NPC mission - travel more than 3 jumps from current no-lag location
Everything in terms of graphic seems to be extremely laggy during the lag, yet I have no problems with targeting, chatting or even warping out. One would say it could be a graphic glitch but I think it is really some kind of heavy-load problem on the server side. |

Firebolt145
The Hatchery Team Liquid
32
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Posted - 2012.01.07 13:16:00 -
[38] - Quote
So I stopped experiencing this. Stupid as it sounds, I can only think of two things that may have fixed it:
1) I am on Windows 7 but had deactivated all my fancy themes, using the Windows Classic theme, a week or so ago. Yesterday I reverted this and started using the standard Windows Aero interface once again. Voila, bug fixed. 2) Either the above fixed it or me restarting my computer to reactivate themes fixed it. Who knows. |

R0Y4L
Scifried Strategic Military Industries
2
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Posted - 2012.01.07 21:37:00 -
[39] - Quote
i got fed up with it so i borrowed my friends 8800 GT vid card and it fixed the load lagg instantly ... so the game has something against ATI cards i guess IF-á YOU-á-á DONT-á WANNA-á DIE-á DONT-á FLY-á-á |

BrosaiKurit
Russian SOBR SOLAR FLEET
0
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Posted - 2012.01.08 03:23:00 -
[40] - Quote
I'm having this problem too. Everything lagging: jumping, market, hunting..... |
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Binscarth
Zephyr Corp
0
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Posted - 2012.01.08 05:45:00 -
[41] - Quote
I am having this problem, as well. Windows XP, NVIDIA 4200M. After jumping, almost always sitting for a minute. I kind of think this started when the new background nebulae, but I live in a wh, so it isn't normally a problem. Just before the screen loads, everything goes black for a second. |

Danae Uriaal
Antwerpse Kerels
0
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Posted - 2012.01.08 13:25:00 -
[42] - Quote
I got the same issues, started last friday, it had no issues before.... nothing changed on my desktop, as EVE is the only thing I run on it :P
It's a strange behaviour, as it does not happen every jump, sometimes it is the first jump, another time it takes 3 jumps before it lagges you out on the next jump. Also the lag is different, sometimes is get stuck and loads for 30 seconds, while in some cases it can take up to 5 minutes. Everything else keeps working, market, chats, maps, etc.. etc..
When you jump, it actually loads the new system (names etc.. are changed) but the overview stays empty "nothing found" and also your current speed stays active on xx M/S (this various). than a baclscreen pops up and the new system is loaded (after 30 sec to 5 minutes).
|

Firebolt145
The Hatchery Team Liquid
32
|
Posted - 2012.01.08 20:02:00 -
[43] - Quote
Turns out my 'fix' isn't permanent. Almost lost a ship to it again tonight.
Fml. |

GRWAN
nemesis 2.0 Ares Protectiva
0
|
Posted - 2012.01.08 21:31:00 -
[44] - Quote
Danae Uriaal wrote:I got the same issues, started last friday, it had no issues before.... nothing changed on my desktop, as EVE is the only thing I run on it :P
It's a strange behaviour, as it does not happen every jump, sometimes it is the first jump, another time it takes 3 jumps before it lagges you out on the next jump. Also the lag is different, sometimes is get stuck and loads for 30 seconds, while in some cases it can take up to 5 minutes. Everything else keeps working, market, chats, maps, etc.. etc..
When you jump, it actually loads the new system (names etc.. are changed) but the overview stays empty "nothing found" and also your current speed stays active on xx M/S (this various). than a baclscreen pops up and the new system is loaded (after 30 sec to 5 minutes).
same here |

Katie Frost
Asgard. Exodus.
13
|
Posted - 2012.01.08 21:55:00 -
[45] - Quote
R0Y4L wrote:i got fed up with it so i borrowed my friends 8800 GT vid card and it fixed the load lagg instantly ... so the game has something against ATI cards i guess
This certainly does not appear to be hardware related as there is a range of people experiencing this issue with very different hardware setups, whilst others (with NVidia, ATI and other graphics cards) have no issues at all. Unless CCP would like to indicate that the 8800GT is now a pre-requisite to running EVE properly, I am hesitant to spend money on hardware.
I'm glad to hear that you are no longer experiencing the problem though.
I would encourage everyone to post bug-reports and if you are aware of anyone else having this issue to guide them to his topic + also get them to put in bug reports.
Hopefully at some point this year we may get a response/resolution from CCP.
|

R0Y4L
Scifried Strategic Military Industries
2
|
Posted - 2012.01.08 23:48:00 -
[46] - Quote
Katie Frost wrote:R0Y4L wrote:i got fed up with it so i borrowed my friends 8800 GT vid card and it fixed the load lagg instantly ... so the game has something against ATI cards i guess This certainly does not appear to be hardware related as there is a range of people experiencing this issue with very different hardware setups, whilst others (with NVidia, ATI and other graphics cards) have no issues at all. Unless CCP would like to indicate that the 8800GT is now a pre-requisite to running EVE properly, I am hesitant to spend money on hardware. I'm glad to hear that you are no longer experiencing the problem though. I would encourage everyone to post bug-reports and if you are aware of anyone else having this issue to guide them to his topic + also get them to put in bug reports. Hopefully at some point this year we may get a response/resolution from CCP.
yeah i know its probably not a hardware issue but i figured id try a different card (lower-grade card but its free) and it works out fine now .. This is still an issue and must be looked at and yeah others do need to put in bug reports IF-á YOU-á-á DONT-á WANNA-á DIE-á DONT-á FLY-á-á |
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CCP Habakuk
C C P C C P Alliance
151

|
Posted - 2012.01.09 00:14:00 -
[47] - Quote
Hi! We are looking into this problem and it seems like we identified the cause: it seems like we are handling the case of a drifting client clock very badly at jumping (much worse than before Crucible). We are working on a fix for this.
Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers. It might be a good idea to check your hardware or try to disable over-clocking of CPU or GPU.
I suggest to relog your client before risky jumps as workaround till we manage to deploy a fix for this issue. I know that this is annoying and not always possible, but it will reset the clock and so avoid the delay at jumping (but the delay will start accumulating again). CCP Habakuk | EVE Quality Assurance
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Glorious CEO
Universal Frog
5
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Posted - 2012.01.09 00:51:00 -
[48] - Quote
\o/ Thank you CCP Habakuk for taking the time to post on a Sunday.
This is very interesting. I knew the RTC clock on this PC is very shoddy and is drifting if left unchecked. So I have a daily sync with a time server scheduled, this is enough accuracy for all my daily work. Never have had problems with Eve on the machine too. Nothing i over-clocked, this is actually the most reliable PC I ever had. Anyway, it's great to not be stuck in limbo anymore. |

Katie Frost
Asgard. Exodus.
13
|
Posted - 2012.01.09 03:20:00 -
[49] - Quote
CCP Habakuk wrote:Hi! We are looking into this problem and it seems like we identified the cause: it seems like we are handling the case of a drifting client clock very badly at jumping (much worse than before Crucible). We are working on a fix for this.
Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers. It might be a good idea to check your hardware or try to disable over-clocking of CPU or GPU.
I suggest to relog your client before risky jumps as workaround till we manage to deploy a fix for this issue. I know that this is annoying and not always possible, but it will reset the clock and so avoid the delay at jumping (but the delay will start accumulating again).
Thank you for the response. It's good to know that you guys are on this issue.
I haven't changed anything from my hardware setup since the latest patch, which is why I am surprised that the issue could be hardware related.
If you were looking at improving this issue simply based on the hardware, what would you recommend would be a good upgrade/fix/change that could be made (taking into account that no over-clocking is occurring)?
Otherwise, I will anticipate a server-side fix in the near future. |

Caroline Grace
Almost Approved
0
|
Posted - 2012.01.09 04:03:00 -
[50] - Quote
CCP Habakuk wrote:Hi! We are looking into this problem and it seems like we identified the cause: it seems like we are handling the case of a drifting client clock very badly at jumping (much worse than before Crucible). We are working on a fix for this.
Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers. It might be a good idea to check your hardware or try to disable over-clocking of CPU or GPU.
I suggest to relog your client before risky jumps as workaround till we manage to deploy a fix for this issue. I know that this is annoying and not always possible, but it will reset the clock and so avoid the delay at jumping (but the delay will start accumulating again).
I would like to as others express my thanks for working on this problem, it is really appreciated.
Also, I noticed that if I
- change my colors of interface back to default - turn off auto-hiding NeoCom - change my wallpaper in Windows 7 - turn off timestamps in chats windows - unpin chat windows - close heavy-talk channels (100+ people) - clear my cache after
then I have no massive lag after jumping to another system, but still in few systems something like 3 seconds "warp effect lag" and as you mentioned the wrong display of timers. I tested it on more than 30 jumps yesterday.
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Sakura Nihil
Selective Pressure Rote Kapelle
6
|
Posted - 2012.01.09 04:57:00 -
[51] - Quote
This nearly just got me killed.
Maaaaaaaaates, fix this soon . |

Madner Kami
Durendal Ascending Gentlemen's Interstellar Nightclub
21
|
Posted - 2012.01.09 12:58:00 -
[52] - Quote
CCP Habakuk wrote:Hi! We are looking into this problem and it seems like we identified the cause: it seems like we are handling the case of a drifting client clock very badly at jumping (much worse than before Crucible). We are working on a fix for this.
Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers. It might be a good idea to check your hardware or try to disable over-clocking of CPU or GPU.
I suggest to relog your client before risky jumps as workaround till we manage to deploy a fix for this issue. I know that this is annoying and not always possible, but it will reset the clock and so avoid the delay at jumping (but the delay will start accumulating again).
Thanks for acknowledging that bug and describing how it seems to happen. However I need to say, that all I changed between no lag at all and stuck for up to five minutes was: Changing WinXP/32/Pro to Win7/64/Ultimate. No overclocking whatsoever. And I know it might be too obvious to point out, but: Is it possible to simply implement a timer-reset/-resync with each jump? |

Scrapyard Bob
EVE University Ivy League
586
|
Posted - 2012.01.09 14:03:00 -
[53] - Quote
CCP Habakuk wrote:Hi! We are looking into this problem and it seems like we identified the cause: it seems like we are handling the case of a drifting client clock very badly at jumping (much worse than before Crucible). We are working on a fix for this.
I've seen cases where the lower-left corner clock says 0359, the chat box says 0400, and the real time is a minute in another direction. Then when you start to compare times across clients running on the same machine, they're off by a minute either way.
Which sometimes makes me think that CCP is not running NTP on their cluster. |

Firebolt145
The Hatchery Team Liquid
32
|
Posted - 2012.01.09 22:30:00 -
[54] - Quote
CCP Habakuk wrote:Hi! We are looking into this problem and it seems like we identified the cause: it seems like we are handling the case of a drifting client clock very badly at jumping (much worse than before Crucible). We are working on a fix for this.
Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers. It might be a good idea to check your hardware or try to disable over-clocking of CPU or GPU.
I suggest to relog your client before risky jumps as workaround till we manage to deploy a fix for this issue. I know that this is annoying and not always possible, but it will reset the clock and so avoid the delay at jumping (but the delay will start accumulating again). Thanks for the reply, but I have not overclocked my CPU or GPU. Could you please expound a little on the 'check your hardware' idea so us non-hardware-junkies can do so? :P |

Dhar'aul
thux evashon
0
|
Posted - 2012.01.10 16:17:00 -
[55] - Quote
CCP Habakuk wrote: Btw: The drifting client clock is very probably caused by your hardware and it might also cause other problems, for example incorrect shield and capacitor display or a wrong display of timers.
Might also be the cause of ship speed indicator becoming stuck at a random value |

Firebolt145
The Hatchery Team Liquid
33
|
Posted - 2012.01.10 18:00:00 -
[56] - Quote
Any idea if this has been fixed in today's minipatch? |

Dhar'aul
thux evashon
0
|
Posted - 2012.01.10 19:42:00 -
[57] - Quote
Firebolt145 wrote:Any idea if this has been fixed in today's minipatch?
Nop, I'm staring at jump lag as I type this...
Edit: restarting client seems to lessen the symptoms. So that workaround works |

Sabin Minks
I N E X T R E M I S Fidelas Constans
0
|
Posted - 2012.01.11 18:41:00 -
[58] - Quote
Oh, i have been having the exact same problem.
So I took the time to do my own little testing.
I am wondering if it is something with my mother board, and its timing. So i have set my memory timing to various different settings. I have yet. to Underclock the computer. To see if that fixes it (i would much rather not do that for eve.)
Aside from that I installed Eve in linux, and AMAZED to me. I jump as fast as lightning, or a pod exploding.
I have yet to install it on a windows XP machine to see if I can make it work there as well.
I am assuming there might actully be a problem with how windows 7 is handling eve itself.
I am unsure if this will be helpful to any of you, but if you do explore linux. Various things such as mumble, ts, jabber, and the like, will work just well. But you may find in eve audio problems. |

Firebolt145
The Hatchery Team Liquid
33
|
Posted - 2012.01.11 21:12:00 -
[59] - Quote
Thanks for the advice but I'm not going to up and install Linux just because of this bug. :P |

Petrus Blackshell
Rifterlings
212
|
Posted - 2012.01.12 05:10:00 -
[60] - Quote
Another person with this issue, checking in. I am not overclocking any part of my computer, so CCP Habakuk's suggestion doesn't really make sense. I have tried to restart the client when possible, but I ended up losing a friggin Phantasm to this. I do hope it gets fixed soon.
AMD Phenom II X4 3.2 GHz , and GTX 465 graphics. |
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