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| Author |
Thread Statistics | Show CCP posts - 30 post(s) |
Stefan Cel Mare
Knowledge is Money - Money is Power
3
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Posted - 2016.11.17 16:22:47 -
[361] - Quote
CCP Lebowski wrote:Stefan Cel Mare wrote:EBR-99888 just submitted Got it, and worked out the problem, seems like you and your alt have some old jobs that are in a slightly strange state, and the window isn't designed to cope with them. Thanks so much for the report, we'll try and get this sorted!
thank you and sorry for breaking industry :) |
Tertar Aubaris
KarmaFleet
Goonswarm Federation
0
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Posted - 2016.11.17 16:40:14 -
[362] - Quote
Wrote a ticket about loosign skillpoints on my character. Got this answer. So I am looking foreward to get a skillpoint reimbursement. I discovered missing skillpoints on a second account as well.
Quote:
GM Spider (EVE Online)
Nov 16, 17:15 UTC
Hi there,
Our developers are aware of the issue that occurred with skill training being reverted and the matter is currently under investigation. Once our developers have concluded their investigation and the underlying issue has been fixed, the players that were affected will be compensated for any lost training. This reimbursement will not be handled through individual support tickets such as this one and instead will be done on a global scale. I sadly cannot provide details at this time on when the reimbursement will occur as our investigation is still ongoing but it will be delivered as soon as possible. We appreciate your patience.
If you have any further concerns or questions then please let me know.
Best Regards,
GM Spider
CCP Customer Support | EVE Online | EVE Valkyrie
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Stefan Cel Mare
Knowledge is Money - Money is Power
3
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Posted - 2016.11.17 16:49:55 -
[363] - Quote
Tertar Aubaris wrote:Wrote a ticket about loosign skillpoints on my character. Got this answer. So I am looking foreward to get a skillpoint reimbursement. I discovered missing skillpoints on a second account as well. Quote:
GM Spider (EVE Online)
Nov 16, 17:15 UTC
Hi there,
Our developers are aware of the issue that occurred with skill training being reverted and the matter is currently under investigation. Once our developers have concluded their investigation and the underlying issue has been fixed, the players that were affected will be compensated for any lost training. This reimbursement will not be handled through individual support tickets such as this one and instead will be done on a global scale. I sadly cannot provide details at this time on when the reimbursement will occur as our investigation is still ongoing but it will be delivered as soon as possible. We appreciate your patience.
If you have any further concerns or questions then please let me know.
Best Regards,
GM Spider
CCP Customer Support | EVE Online | EVE Valkyrie
incoming ban |
Kaleesh
Your Loss
Mercenary Coalition
8
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Posted - 2016.11.17 17:07:53 -
[364] - Quote
Missing my character portrait and have no button to expand the section as you can see here: http://i.imgur.com/ywVyEYP.png |
ISD Max Trix
ISD Community Communications Liaisons
520
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Posted - 2016.11.17 17:36:57 -
[365] - Quote
I have removed a post for the following reason:
10. Posting of private CCP communication is prohibited.
The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including support ticket responses and emails) received from any member of CCP staff.
ISD Max Trix
Lieutenant
Community Communication Liaisons (CCLs)
Interstellar Services Department
I do not respond to Evemails.
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Bienator II
madmen of the skies
3595
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Posted - 2016.11.17 17:54:52 -
[366] - Quote
is the character bio bug fixed now? since i can't find it anywhere in the patch notes? can i open the char sheet without having my bio deleted?
how to fix eve: 1) remove ECM 2) rename dampeners to ECM 3) add new anti-drone ewar for caldari 4) give offgrid boosters ongrid combat value
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Maja Chou
86
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Posted - 2016.11.17 18:02:08 -
[367] - Quote
if your multitraining is running out all skillqeues on this account will stop!
EBR-99874
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
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Valencia Blackheart
Deep Core Mining Inc.
Caldari State
2
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Posted - 2016.11.17 18:07:33 -
[368] - Quote
CCP Claymore wrote:Valencia Blackheart wrote:Still missing my bio, although I guess you guys are working on some way of restoring these to all the people affected? Hello, We tried running the fix at downtime, but it does not appear to have worked properly. We are looking into why and resolving the issues. Lost bios from the period we were deleting them to the period we deployed the character sheet fix should be restored soon. This was roughly a period of 2.5 hours after Ascension downtime. Apologies for the inconvenience.
No worries, it is now fixed and thanks for the prompt reply! 
It is because your character sheet is in a tab, drag it out to fix this, a few of my corp members had the same issue!
Totally Inconspicuous and Definitely Not A Pirate
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Maja Chou
86
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Posted - 2016.11.17 18:19:58 -
[369] - Quote
have the same problem and my charsheet isnt in a tab
BUT!!!
drag the charsheet TO a TAB and than AGAIN OUT and you will have the option reenabeled!
*crazy ccp stuff is crazy
Da die auf Schildwall vorhandenen Informationen nur einen minimalen Einfluss auf das Endergebnis der Neuspielererfahrung von EVE als ganzes gehabt hätten,habe ich beschlossen, die Informationen so zu belassen, wie CCP sie zu liefern in der Lage ist.
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Brand Krieger
Ophiuchus Inc.
0
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Posted - 2016.11.17 18:26:00 -
[370] - Quote
EBR-99217
Problems with displaying some windows and icons
Personal assets breaks down when i open any station from the list. Hangar displays 1 icon per line. in other styles - scroll doesn't work but more icons are displayed. Market without items. Item info window - just black screen. Skill queue doesn't work. Character window appears only after opening - minimizing - clicking on it in NeoCom panel. ISIS is blank, without ships. |
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Kaleesh
Your Loss
Mercenary Coalition
8
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Posted - 2016.11.17 18:47:57 -
[371] - Quote
Valencia Blackheart wrote:It is because your character sheet is in a tab, drag it out to fix this, a few of my corp members had the same issue!
Thank you, that was helpfull  |
May Orephcy
Federal Navy Academy
Gallente Federation
0
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Posted - 2016.11.17 18:51:11 -
[372] - Quote
After the Ascenion update, for whatever reason the Win7 firewall decided to block EVE after a few minutes.
At that time, I was running the Gallente NPE, and thus lost connection. When restarting, NPE was no longer retrievable. |
Lifelongnoob's Brother
Caldari Provisions
Caldari State
0
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Posted - 2016.11.17 18:54:15 -
[373] - Quote
I cannot seem to get the research lab on a citadel to work
load blueprint, choose me option, go to choose facility and get an endless searching icon spinning |
Fer'isam K'ahn
SAS Veterinarians
486
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Posted - 2016.11.17 19:01:57 -
[374] - Quote
I just realized I might have posted this in the wrong thread earlier.
Quote:Quote: User Interface:
...
Added the current level and skill point information to tooltips for skills in the character sheet.
... Thank you very much - for the feature and listening to feedback. very much appreciated and needed. One thing though, the SP counter of a current trained skill is stuck, neither refreshing the window, nor switching tabs seems to have any influence. Been looking at it for 10 minutes now. no change in current SP count. The timer is ticking down fine. I guess it is a display issue. I confirmed this with others, their SP don't tick either. mine is training for 20 minutes now and still on 158.389 SP.
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CCP Goliath
C C P
C C P Alliance
3074
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Posted - 2016.11.17 19:14:11 -
[375] - Quote
Lifelongnoob's Brother wrote:I cannot seem to get the research lab on a citadel to work
load blueprint, choose me option, go to choose facility and get an endless searching icon spinning
Can you please submit a bug report from the client with the F12 help menu, while this issue is occurring?
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
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Rox Homeless
Phantom Squad
The Blood Covenant
0
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Posted - 2016.11.17 19:59:47 -
[376] - Quote
So I can't log in to my other account because when I create it back 11 years ago CCP apparently didn't have email verification and I fat fingered my email in. instead of "gmail" I typed in "gamil", it can be an easy fix, but in the past 3 days I have only received the automated messages about the darn email verification. I know what the issue is and after opening a ticket and explaining the issue, no one from the Customer Support has the decency to send a personal response to my ticket.
CCP, you guys are really lacking in the customer support area and it is very disrespectful for those of us that pay a/or multiple subscriptions.
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Grahmy
Praetorian Tactical Security Fleet
Circle-Of-Two
0
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Posted - 2016.11.17 20:22:59 -
[377] - Quote
Nerath Naaris wrote:Grahmy wrote:I was so glad to see the patch comin' and after a quick look at the character sheet (very nice btw) I realized that my active skill in the training queue whom was about to be complete (about 1h until completion) has been reset to 4d 5h 43min !!!!!!!!!!!!
What's going on guys!? Check out my post #319, can you confirm that?
No, it's not the same for me. It has simply been reset.
I just sent a bug report to let CPP investigate. I'll breaf you when I'll have more info from them. |
TheSmokingHertog
Julia's Interstellar Trade Emperium
442
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Posted - 2016.11.17 20:44:54 -
[378] - Quote
Why are ICE drones and related skills not on the mastery pages of the ORE ships?
"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X
"Schrödinger's Missile. I dig it." ~ Makari Aeron
-= "Brain in a Box on Singularity" - April 2015 =-
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Ramek
Heuristic Industrial And Development
AddictClan
0
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Posted - 2016.11.17 21:02:29 -
[379] - Quote
All the bugs I see people reporting is related to the email thing and in-game issues.
Have nobody had the same problem I have ??
Problem: I can log into the launcher with no problem, email verification happened quick and painless, both for TQ and the test server.
Pressing play button, turns to a stop button, then after a few seconds, a play button again...
The EVE Client never starts :-(
I repeat: the EVE Client never starts...
It is damn strange, had no problems in the past +10 years, but after this patch / expansion, game just wont start.
I tried:
1. deleting user profile.
2. comple uninstall, download of the launcher and install from scratch
3. running as administrator ( not that it has been needed before )
4. downloading all cache via eve launcher
5. submitting a bug report last Sunday and heard nothing but one automated reply from CCP
If you are reading CCP, support ticket 288412 :-)
Am I really the only one who cant get the game to start after the expansion ??
Again, I must stress out, its not the email issue, I can log in to the launcher with no problem :) |
RaVenC
Kriegsmarinewerft
Goonswarm Federation
5
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Posted - 2016.11.17 21:19:19 -
[380] - Quote
Ramek
You can try to uninstall the game. Afterwards use Ccleaner to remove remaining parts of the game. Restart your system afterwards and use Ccleaner again. Restart again and install the game again (maybe into a different folder). |
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John WarpingSlow
109
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Posted - 2016.11.17 21:27:34 -
[381] - Quote
Ramek wrote:Problem: I can log into the launcher with no problem, email verification happened quick and painless, both for TQ and the test server.
Pressing play button, turns to a stop button, then after a few seconds, a play button again...
The EVE Client never starts :-(
I repeat: the EVE Client never starts...
Check out this thread: EvE not opening and some others in the EVE Launcher section of the forums.
CCP Snorlax and CCP Darwin have been pretty active over there helping players with problems with the launcher, or problems in getting the game to launch through same.
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Fer'isam K'ahn
SAS Veterinarians
486
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Posted - 2016.11.17 21:39:05 -
[382] - Quote
From the dev blog about the fitting window:
'Unfit' button associated with the slot or the slot's 'Unfit' right click option. => does not exist! |
Milla Goodpussy
Federal Navy Academy
468
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Posted - 2016.11.17 22:17:59 -
[383] - Quote
i would like to thank CCP for finally resolving my login issue on my account.
as the other players still having issues.. i would like to ask whats the reimbursement plan?
free skill pts? :)
thanks ccp |
Pendra Tahyan
Republic Military School
Minmatar Republic
7
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Posted - 2016.11.17 22:30:05 -
[384] - Quote
Maja Chou wrote:have the same problem and my charsheet isnt in a tab
BUT!!!
drag the charsheet TO a TAB and than AGAIN OUT and you will have the option reenabeled!
*crazy ccp stuff is crazy
Thnx for the fix. Now I just wait to get the SP readjusted so I no longer have more then 2 days worth of training into a partially trained skill I don-Št really need :)
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AnzacPaul
Tactically Challenged
Tactical Supremacy
127
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Posted - 2016.11.18 05:07:58 -
[385] - Quote
Fitting window no longer shows grid/cpu usage for a module when you hover/click on it (so you don't know if a module fits unless you actually try and fit it, whereas previously it would show this when you hover/click. |
Rivr Luzade
Kenshin.
DARKNESS.
2810
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Posted - 2016.11.18 09:49:13 -
[386] - Quote
Why the hell are the skill categories in the character window not sorted alphabetically? What is the point of this completely crappy mess of a category order? This needs to be fixed right now! And if you are already at it, also sort those god damn components in the Required Materials section in Blueprints alphabetically. There is no excuse for the mess that you allow to exist in these UI areas.
UI Improvement Collective
My ridicule, heavy criticism and general pale outlook about your or CCP's ideas is nothing but an encouragement to prove me wrong. Give it a try.
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sarah jane fibbonachie
DE TEMPLOR CRISTI
7
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Posted - 2016.11.18 10:53:17 -
[387] - Quote
CCP Phantom wrote:== Known issues ==Audio
- Various inconsistencies with Inception NPE voiceover and text
GameplayGraphics
- Zealot engine displays missing/inappropriate texture
- 3D preview model for simulated ship does not display in default position if position was altered in previous simulation
- Small geometry gap on the Moa and Eagle
Industry- Blueprints for the T1 Command Processor rigs are not seeded yet
UI
- Existing Fleet Boost certificates do not reflect Command Burst changes
- Long dialogue text boxes appear cut off in lowest resolution in Gallente Inception NPE
- ISK reward obscures the "?"-button in Inception NPE info panel
- It is possible to drag Aura and Fleet Commander Inception NPE windows outside the screen, resize needed to make them reappear
- Two miscellaneous notifications are missing labels
- Clone Bay window does not update immediately for Alpha characters after training the Infomorph Psychology skill
- Various typos and grammar inconsistencies in the Inception NPE
- Pop up notification does not display when alliance application accepted
- Contextual Menu for Cosmic Anomalies is inconsistent between the list of scan results in Probe Scanner and Solar System map windows
- The description for the 'Excavator' mining drones contains an unnecessary space
- The Sunesis destroyer show info window does not contain a Mastery tab
- Drone checkboxes appear clickable when bandwidth would be exceeded by activating more drones in fitting simulation
there seems to be a problem with ice harvesting drones only being able to fit one in a proc is not good also it bandwidths out when trying to launch said drone is this a know issue also do they fit in an orca ? |
Nokizaru Isagar
Corporate Machine
0
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Posted - 2016.11.18 11:42:27 -
[388] - Quote
I have a strange login issue, hope u guys can help me out.
So after I log in and I'm at the character screen, all I can see is my pilot's picture, with no info at all. When I click on it, strange sound appears and I can log in, neither create a new character.
It looks like this:
Eve login fail
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Mister McQueen
WiNGSPAN Delivery Services
WiNGSPAN Delivery Network
15
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Posted - 2016.11.18 12:52:26 -
[389] - Quote
As good as the sim fitting window is, I have seen an issue with torpedo explosion radius showing an incorrect value. The value isn't inside the sim fitting window itself as you have to show charge info from the fitting window to see your actual explosion radius.
Using non sim fitting and then showing charge info shows my torpedos to have an explosion radius of 256m however using the same fit in the sim window shows the same torpedos to have an explosion radius of 450m. |
David Grogan
The Motley Crew Reborn
End of Life
335
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Posted - 2016.11.18 12:55:41 -
[390] - Quote
CCP Goliath wrote:Lifelongnoob's Brother wrote:I cannot seem to get the research lab on a citadel to work
load blueprint, choose me option, go to choose facility and get an endless searching icon spinning Can you please submit a bug report from the client with the F12 help menu, while this issue is occurring?
EBR-100006
Everytime you buy something that says "made in china" you are helping the rising unemployment in your own country unless you are from china, Buy locally produced goods and help create more jobs.
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